TMT July 2017

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July 2017

Soaring High Helping Companies to Implement Database Solutions g Soaring Eagle Database Consulting are experts at all things database. Recently, we invited Soaring Eagle Database Consulting CEO, Jeffrey Garbus to tell us more about this well-established company.

Also in this issue...

The Flexibility and Security You Need - Absolute Identification, Inc. Game-Changing Work - Gamewagon Ltd

Every Cloud Has a Silver Lining

- Mayer Consulting Limited recently enjoyed the Most Advanced Business Consultancy 2016 accolade.

To celebrate this achievement, we interviewed the firm’s Damian Mayer (right) to find out what the firm offers the European business world.

Editor’s Note

, Welcome to the packed-out July edition of TMT News magazine.

On the 24th July, Marvell, a leader in storage, networking, and connectivity semiconductor solutions announced the industry’s first secure automotive gigabit Ethernet switch, enabling a new level of safe data transmission in next-generation connected vehicles.

In this edition, Mayer Consulting Limited recently enjoyed the Most Advanced Business Consultancy 2016 accolade. Celebrating the success, we interviewed Damian Mayer from Mayer Consulting Limited to discover more about what the firm offer the European business world.

Elsewhere in this issue, we learn more about Soaring Eagle Database Consulting who are the experts at all things database from their CEO, Jeffrey Garbus.

I truly hope you enjoy reading this edition.

Jessica Daykin, Editor Phone: +44 (0) 203 725 6842 Email: jessica.daykin@ai-globalmedia.com Website: www.tmt-magazine.com

AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them.

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Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility.

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Contents

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Contents

4. News 6.

Soaring High Helping Companies to Implement Database Solutions

12. Every Cloud Has a Silver Lining 16. Film Is Fun! 18. The Model Firm 20. The Perfect Shot 22. Making Your Dreams a Reality 24. Set the Wheels in Motion 26. Moving Forward Together 28. Not to Be Served, but to Serve* 30. An Insight into the Media World 32. A Major Force in Science and Technology 34. Quick and Quality Turn Around 36. A Learning Experience 38. Game-Changing Work 40. Innovation Through Communication 42. Seeing Is Believing 44. 60 Seconds with Skypower 46. In the Moment 47. Creating a Better Tomorrow 48. The Flexibility and Security You Need 49. Ahead of the Game 50. Innovation

July 2017 / TMT MAGAZINE 3

NEWS

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Data Breaches drop 88% - Retailers Vulnerable to Data Threats Thales, a leader in critical information systems, cybersecurity and data security, announces the results of its 2017 Thales Data Threat Report, Retail Edition, issued in conjunction with analyst firm 451 Research.

According to U.S. retail respondents, 52% have experienced a data breach in the past.

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NEWS

, The majority (88%) consider themselves ‘vulnerable’ to data threats, with 19% stating they are ‘very’ or ‘extremely’ vulnerable. Yearover-year breach rate improvement Encouragingly, U.S. retail data breaches in the past year dropped from 22% in the 2016 survey to 19% this year. This number is lower than any other U.S. vertical polled for the 2017 report, including healthcare (2%), financial services (24%) and the U.S. federal government (34%). However, U.S. retailers may be failing to learn from past mistakes; more than half (11%) of the 19% that were breached this year had also experienced a breach previously.

Garrett Bekker, principal analyst for information security at 451 Research says: “First, the good news: Only 19% of U.S. retail respondents reported being breached last year, significantly less than the global average.

However, breach results were not so rosy for global retail – a staggering 43% of global retail respondents reported a breach in the past year alone, approaching twice the global average. These distressing breach rates serve as stark proof that data on any system can be attacked and compromised. Unfortunately, organisations keep spending on the same security solutions that worked for them in the past, but aren’t necessarily the most effective at stopping modern breaches.”

Budget misallocation hindering security 70% of U.S. retail organisations are increasing IT security spending, but are not concentrating spending where it will make the most difference. 88% of respondents selected network security as ‘very’ or ‘extremely’ effective at protecting data from breaches – even as network security fails to keep out attackers and is unable to protect data that is increasingly stored in the cloud. Spending patterns also indicate a focus on what has worked in the past with the planned spending increases

on network (67%) and endpoint (63%) protection. Data-at-rest approaches, which have proven to be effective at protecting the data itself, came in second from last (49%) in terms of retailer security spending priorities.

Pressures to use advanced technology increase risk According to the report, 95% of U.S. retail organisations will use sensitive data in an advanced technology environment (such as cloud, big data, IoT and containers) this year. However, 53% of respondents believe that sensitive data use is happening in these environments without proper security in place.

Peter Galvin, vice president of strategy, Thales e-Security says: “It’s encouraging that yearly retail data breach rates have finally started to drop, but rates are still quite high. With tremendous sets of detailed customer behaviour and personal information in their custody, retailers are a prime target for hackers so should look to invest more in data-centric protection. And as retailers dive head first into new technologies, data security must be a top priority as they continue to pursue their digital transformation.”

Retail organisations interested in improving their overall security postures should strongly consider: • Deploying security tool sets that offer services-based deployments, platforms and automation; • Discovering and classifying the location of sensitive data within cloud, SaaS, big data, IoT and container environments and; • Leveraging encryption and Bring Your Own Key (BYOK) technologies for all advanced technologies.

Industry insight and views on the latest key management trends can be found on the Thales e-Security blog at blog.thalesesecurity.com

Marvell Debuts Industry’s First Secure Automotive Gigabit Ethernet Switch Marvell, a leader in storage, networking, and connectivity semiconductor solutions, on 24th July announced the industry’s first secure automotive gigabit Ethernet switch, enabling a new level of safe data transmission in next-generation connected vehicles.

There are hundreds of computing applications in the car that require a robust, secure in-vehicle-network, making Ethernet the technology of choice for auto manufacturers. Advanced driver assist systems (ADAS) and in-vehicle infotainment (IVI), as well as autonomous vehicles, will rely on digital information streamed internally within the vehicle and externally from the vehicle to other vehicles.

demand for greater data volume and mobility continues to rise, vehicles are also becoming increasingly vulnerable to security breaches and new types of cyberattacks. Marvell’s new generation of secure automotive gigabit Ethernet switches constitute a secure hardware foundation for connected cars that will help safeguard the intelligent infrastructures with advanced security features against next level cybercrimes,” said Ian Riches at Strategy Analytics.

The new automotive Ethernet switch, the latest addition to Marvell’s automotive portfolio of wired and wireless network solutions, is designed to prevent malicious attacks or compromises to the data streamed in-and-out of the vehicle. These industry-leading security features are paramount to ensure the safety of the vehicle and its occupants.

This highly secure Ethernet switch has been purpose-built to address the increasing risk cybercrime represents to the automotive industry and is fully compliant with the IEEE802.3 and 802.1 standards. The new solution employs a deep packet inspection (DPI) engine and trusted boot functionality to ensure a robust level of security at the foundational hardware layer.

The switch also supports both blacklisting and whitelisting addresses on all its Ethernet ports to further enhance its security.

Chris Koopmans, executive vice president, Networking and Connectivity Group, at Marvell said: “The automotive industry is going through one of the most dramatic transformations in its history, driven by disruptive trends such as assisted and autonomous driving, electrification, and the connected car. With our portfolio of wired and wireless automotive connectivity solutions, Marvell is paving the way for secure, high-bandwidth data transmission in the car of the future.”

“As connected cars become more autonomous and the

To meet the rigorous standards of the industry and withstand harsh automotive environments, the new Ethernet switch is AEC-Q100 qualified. It supports both 100Mbps and 1Gbps interfaces with five integrated 100BASE-T1 physical interfaces and can connect with Marvell’s previously announced 1000BASE-T1 PHY. www.marvell.com

July 2017 / TMT MAGAZINE 5

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Soaring High Helping Companies to Implement Database Solutions Soaring Eagle Database Consulting are experts at all things database. Recently, we invited Soaring Eagle Database Consulting CEO, Jeffrey Garbus to tell us more about this wellestablished company.

Twenty years ago, founder Jeffrey Garbus, was a senior database consultant traveling the country helping exciting companies and interesting people solve their most complex database issues.

Some of his favourite parts of the job were seeing the wave of relief wash over his clients and their Database Administrators (DBAs) when they realized he could help solve the database problems they had deemed impossible to fix. For them, it meant they finally had support, an ally. It meant they would miss fewer dance recitals and soccer games. To them, it meant getting their lives, family commitments and sanity back.

On the other hand, he didn’t love having to miss out on the important moments with his own family.

One day it dawned on him. If he could develop a software to track his client’s database performance from anywhere in the world, he could keep doing the work he loved without missing out on the little league games and school performances.

As a result, he hired a team of expert developers who began designing and building Jeff’s dream software platform.

After more than four-years of

research and development, they created the world’s first IT support software for remote database management. The proprietary software automates the traditional alert response, notifying the staff (and where appropriate the client) only when there’s a problem that needs to be fixed.

Today, Jeffrey and his team of DBA gurus still spend time traveling the world to help companies architect and implement database solutions, but now with the software and systems in place, his clients aren’t the only ones spending time enjoying the moments that matter most.

In addition to Soaring Eagle Consulting’s Flight software, Jeffrey informs us of the company’s 19 published titles (and counting).

“If you walk into your IT team’s office today, odds are, you’ll find one of our books on their shelves. These books cover best practices for performance and tuning database systems and give DBAs comprehensive guides for their database systems including Microsoft SQL, SYBASE (ASE) IQ and MY SQL. To learn more about our books, check out all our titles online today with an Amazon search for “Jeffrey Garbus”.

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“Equipped with our Flight Software and multiple authors, our team is often asked to speak at conferences on the topics of database architecture and performance, as well as software development. These strategies have given us credibility in the market place and allowed us to hire and partner with the best technologists in the world.”

Soaring Eagle Consulting’s clients come to the company when they are drowning under customer and employee complaints because their systems are running slow or it simply isn’t easy to access the data they need to work with the company or to do their jobs.

Jeffrey explains to us the work that they do and the clients with whom they work.

“At Soaring Eagle Consulting, we specialize in helping healthcare and financial organizations fix these issues by ensuring their highly-regulated data is accessible, maintained and performs well. This is done by tackling complicated database performance issues and proactively setting up processes to protect their data from adverse events such as: corruption, ransomware attacks and application issues.

“There are three core consulting services offered at Soaring Eagle Database Consulting:

1. The Database Health Check This comprehensive, one to twoweek evaluation identifies issues that impede the company’s database performance to determine what needs to be fixed and how to future-proof their systems.

2. Remote Database Management Services We call this service the ‘database insurance policy’. Our team provides full protection database administration coverage with expert remote support for Microsoft SQL, SYBASE (ASE) ASE IQ and MY SQL. This provides an extra level of support and business continuity for most companies who only have one or two full-time DBAs on staff. We do the grunt work, so they can focus on the big-picture internal projects that are critical for company growth.

3. Database Consulting From performance and tuning to developing business intelligence solutions, our expert DBAs analyze, recommend and implement solutions to solve a company’s most complex database needs.

“We specialize in providing expert advice, services and products for companies who rely on real-time database performance to be accessible

g Soaring High Helping Companies to Implement Database Solutions

Contact: Jeffrey Garbus Email: jeff@soaringeagle.guru Company: 1422 Apollo Beach Blvd, Apollo Beach FL 33572 Telephone: 8136413434 Web Address: www.soaringeagle.biz

July 2017 / TMT MAGAZINE 7

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and accurate for all users 24 hours a day, 7 days a week, 365 days a year. Our team are problem solvers who are always searching for the best and fastest way to answer database puzzles. They are positive, fun, compassionate people who love life.”

When discussing their approach to undertaking a new project or working with a new client, Jeffrey reveals the company’s trusted tried and developed 5-step method.

“Our clients need to speed up their systems, decrease complaints, and they need it done yesterday. Over the last 20 years, we’ve developed a tried and true 5-Step Methodology for making this happen as fast and efficiently as possible: “Step 1: The V Formation Stage We start with an analysis to get the company’s internal teams and systems flying right.

Then, we develop maintenance strategies, disaster recovery plans, and backup protocols to protect their data from future problems.

“Step 2: The Stabilization Stage Next, we implement these strategies to address the problems and optimize the database to improve the system’s performance. We analyze the results and then fine-tune the company’s systems to perform at maximum efficiency.

“Step 3: The Elevation Stage After implementation, our team reviews the work completed to ensure optimal performance of the company’s data and systems.

Then, we work with them to understand their business goals and develop strategies to achieve them.

“Step 4: The Validation Stage Utilizing our proprietary Flight software, our clients can easily see the health of their databases from anywhere at any time. They can also see our team monitoring

their system’s jobs and alerts, validating system efficiency, and quickly addressing any issues.

“Step 5: The Evolution Stage As a company’s data grows, so should its protection and efficiency plans. We make sure our client’s data is delivered seamlessly to their customers and employees through continual maintenance, monitoring and performance audits.

At Soaring Eagle Database Consulting, their mission is: “To enrich the lives of IT Professionals by getting them back to the moments that matter.”

Business runs better when backed by a strong IT team. But, like any team, the best players are those who have their head in the game, as Jeffrey points out.

“We believe it’s impossible to give it your all if you don’t have a healthy work-life balance, and this plight is common within the IT field. That’s why Soaring Eagle Database Consulting creates products and services that allow our employees and clients to find a healthy balance between work and play.

“It is this belief that was the main driver behind our team’s development of the Flight software. We are constantly talking with our clients to determine ways that we can improve Flight. Another thing is that we look for ways to make it easier to use, to make the reporting simple to understand, and ultimately, make it a tool that leads to less time thinking about their databases, and more time on projects that help their company grow.

“In addition to helping our clients through our Flight software, we also focus on helping our employees achieve a healthy work-life balance. One of our company goals this year is to end the year with our DBAs averaging only 40 hours a week, which is about 14% lower than the national average in the US according to a Gallup study.

To ensure we reach this goal,

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we do quarterly audits of our team’s productivity and work logs to find ways we can optimize their workflows with technology solutions. Then we build them!

“At the end of the day, we believe our company has so much more to offer than database consulting and management services. We offer freedom. Freedom from feeling like the hypothetical database-shoe could drop at any time ruining a client’s day, week, or worse, their business.

We give clients and employees the freedom to leave the office at the end of the day knowing they can go to their kid’s dance recital without worrying if they will get a panicked phone call forcing them to leave before little Suzy goes on stage.”

It is important for a company to stand out amongst its competitors. For Soaring Eagle Consulting, their biggest differentiator is their Flight software as well as having one of the most experienced teams on the planet, as Jeffrey explains.

“When you call most of our competition, you immediately get transferred to their call center where you talk to someone who may or may not know anything about your account, or in fact, databases in general. When our clients call, they have their own unique phone line that puts them in immediate contact with a Senior DBA with a minimum of 20 years of real-world experience; someone who knows who the customer is and how the customer’s databases work, 24 hours a day, 365 days a year. Not only that, but our experts won’t fill your ear with jargon that you don’t understand.

All our technical staff have backgrounds as consultants working directly with clients, and they are experts in dialling up or down - their level of technical speak to meet the wants and needs of the client. In addition to on-call access, our team also conducts weekly calls with clients to review any pertinent information, answer questions, and ultimately ensure the client is happy with the level of service provided by our team.

“Another differentiating factor for us is our collaborative and training-focused work style. We don’t just go into a client’s systems, improve the performance and leave.

Our expert DBAs spend time coaching and training our client’s in-house DBAs to ensure they are equipped with the knowledge and information they need to do the very best job possible.

After all, most companies doing $50 million+ a year, only have one, maybe two, DBAs. It’s often a long, lonely job with little understanding from upper management. We help provide these employees with the support they need to succeed in their roles, in the long term.

“In addition to our top-notch team, we have a rule that we live by at Soaring Eagle Consulting and this sets us apart from the competition. Our Rule is: We only provide service to clients where we add unique value.

Why is this a differentiator?

Because we never take on a project just to stuff our pockets with additional profits. We care about our client’s success and if we know someone else can provide more value than we can, we help them find that person or team, to create the best possible solution for their needs. This rule has led to strong partnershipstyle relationships with our clients - something you rarely find with a service provider.”

Whilst working within such a dynamic industry, it is essential that the techniques employed are able to keep the company ahead of emerging developments.

Jeffrey highlights how Soaring Eagle Database Consulting are passionate about continuing education.

“From attending industry conferences, like the Microsoft Inspire Conference, to taking online courses to expand our knowledge, we are constantly learning to stay ahead of the emerging technology that impacts database performance and tuning.

“In addition to our continuing education practices, we also

g Soaring High Helping Companies to Implement Database Solutions

Penny Garbus

July 2017 / TMT MAGAZINE 9

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partner with other IT companies who train our team on their products and services as well.

Currently, we are working with Microsoft to train our team in the Azure environment. They are helping us become experts in this space, so we can provide their clients with even better solutions and service.”

Behind a successful company is a talented, well-informed, experienced workforce who are helping drive the business to great heights. For Soaring Eagle Consulting, Jeffrey praises the team and details the company’s approach to hiring staff.

“When most people think about database consultants, they think of boring, stodgy computer geeks. Although the term geek might still be applicable, the rest of the stereotype couldn’t be farther from the truth at Soaring Eagle Database Consulting. We believe life is too short not to have fun at work. We entertain each other on a daily basis and our clients say that they enjoy working with us. We are optimistic, cheerful, and often downright amusing, if we do say so ourselves! It’s easy to tell when someone is miserable at work, so we strive to build an environment that promotes having fun while doing great quality work.

“Ensuring that our team is equipped to and is providing the best possible service to our clients is an on-going process for us. We employ a full-time Client Satisfaction Officer whose sole job is to ensure it’s easy and enjoyable to do business with us. The CSO reviews our client reports, processes, and toolsets daily to ensure we are honoring our commitments to our clients, and doing the very best job possible. When the CSO makes a recommendation for how we can improve our client experience, our team implements the changes quickly, soliciting feedback from our clients to ensure that it is well received. It is part of the Soaring Eagle culture to keep our eyes and ears open for ways we can improve the customer experience.”

“Due to our high standing in the database and IT communities, we have had a lot of success in hiring the very best talent in the industry. When we have a new position open, we primarily use LinkedIn to promote it. Our leadership team has thousands of LinkedIn followers, so we push out new positions through our networks and are immediately inundated with resumes.

“Over the last 20 years, we have developed a four-stage interview process that all applicants go through. The first step is a technical test created by our expert DBAs. If they pass the skills test, the next stage of the process is a standard HR interview where we ask questions to better understand who they are, what they are looking for in a position and explain what we are looking for in this role. Next, they are invited to what we affectionately call an “in-house” interview. In this interview, they come to our office to meet our team and get to know what Soaring Eagle Database Consulting is all about - to see how they synergize with the environment and our team. If they pass this round, we do background tests and drug screenings. Finally, when we are confident they will be a good fit for our team - with high levels of integrity, responsibility and accountability, we make them an offer.

“We asked a few team members what attracted them to Soaring Eagle, here is what they said: “‘I joined Soaring Eagle for several reasons. First, it was a great opportunity and provided a better work life balance than I had in my past job. I valued the integrity of leadership and knew the position would be both challenging and rewarding at the same time. They offered me a position with endless potential for growth,’ says Royce Cavitt, Executive Director of Sales at Soaring Eagle Database Consulting.

“Dan Noble, Principal Database Consultant says, ‘I was looking for an environment that I could expand my knowledge working

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with gifted people solving multiple challenges. Soaring Eagle Consulting offered just that.’ “‘Did you know Soaring Eagle is headquartered only half a mile from the beaches in Tampa Bay? Combine this and a flexible schedule that allows me to fully contribute my talents and take advantage of the great weather and beautiful natural resources, and they were the perfect fit for me,’ says Nancy Brown, Administrative Assistant.”

As for the industry Soaring Eagle Consulting works within, Jeffrey discusses developments that he foresees and details how the company will adapt around them.

“Our industry is always changing.

There are four major shifts happening in the database industry that business owners and executives need to be aware of, to stay ahead of their competition.

1. The Cloud is Changing Business Operations The world is moving to the cloud, with a heavy push from the database management system (DBMS) vendors. This will change the way organizations operate, but it won’t change the need to manage data. We will continue to position ourselves to assist our clients in this move and in managing the data postmigration.

2. Organization Data is Growing at an Exponential Rate The amount of data our clients need to process has continued to snowball. Small companies that used to measure their data in megabytes are now measuring in gigabytes, terabytes, and even petabytes. As experts in scalability, as well as in the measurement and anticipation of growth, we assist our clients so that growth is a smooth transition, rather than a limiting factor.

3. We are living in the Age of Audits Regulatory agencies are coming up with new acronyms almost as fast as we adhere to the older

standards: SarBox, HIPAA, PCI, PHI, to name a few. We have one client that deals with 12 distinct audits a year and has built multiple systems for the sole purpose of getting information to auditors. At some point, these acronyms will combine to a single standard, but in the meantime, we assist our customers in continuing to keep an eye on the performance of the data, while adhering to standards and the safety of their data.

4. Companies need more storage and they need it now With the need to query larger amounts of data, storage needs are also on a huge upswing.

The cost of enterprise-level flash storage has dropped and is often a better solution than the traditional hybrid storage solutions of the past.

We often suggest this solution to customers experiencing growth or I/O contention issues.

Recently, we had a client who purchased flash storage from a partner of ours who replaced their 3-rack system with a halfrack - dramatically reducing electrical, cooling and footprint costs and giving them a full ROI in just twelve-months.”

Looking ahead, Jeffrey is excited to announce that Soaring Eagle Consulting will be releasing their database management tool, Flight, to all DBAs across the North America and Europe in the fourth quarter this year.

“The software platform will be competitively priced and available on mobile devices, allowing DBAs to manage multiple servers easily and effectively from the palm of their hand. It is our dream that DBAs around the country will be able to leave the office at the end of the day less stressed - knowing Flight has them covered.

“In addition to our national launch of Flight, we are also expanding our database expertise into Microsoft Azure, and Postgresql.

Our team continues to grow as more clients entrust us with their operational database management.”

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Royce Cavitt

July 2017 / TMT MAGAZINE 11

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Every Cloud Has a Silver Lining Mayer Consulting Limited recently enjoyed the Most Advanced Business Consultancy 2016 accolade. To celebrate this achievement, we interviewed the firm’s Damian Mayer to find out what the firm offers the European business world.

Damian, in a nutshell what does Mayer Consulting Limited offer the European business world?

In a nutshell, we provide pragmatic tailored consultancy to support clients through their journey to the Cloud. In addition, we provide Cloud based solutions to businesses with the aim of ensuring that it offers commercial value and meets their future needs.

Why did you start your consultancy?

We started the business as we identified a gap in the market for a provider of solutions offering ‘clean consultancy’ regardless of business size. That is consultancy not tied to a product or vendor. Alongside this, we offer project and programme management implementation services, with a strong focus on after care. Most business like ours are about selling a system, rather than building a solution for the business and growing a relationship with that.

Our consultancy experience with both FTSE 100 and FTSE 250 companies, enables us to provide our SME clients with insight and guidance when under taking systems implementation, that is not normally available to SME when engaging a consultant.

What is MCL’s unique proposition?

From a technology perspective, it is our Cloud enablement experience and bespoke solutions which are unique.

From a consultancy perspective, it is our ability to create bespoke solutions for all clients. This has organically led to the creation of long-term relationships and as the client business evolves, we can adapt and remain responsive to their needs. SME clients value our large corporate experience, as they know that solutions that we propose will be able to scale with them. Our FTSE clients value both the insight and agility that our consultants bring from the SME space.

It is this ability to bridge the technology/business and SME/ enterprise gaps that makes us unique. Our consultants are more than happy to discuss problems with CEO’s and CFO’s, in a language they will understand; whilst they are also able to help resolve problems with a development manager on a software development or deployment. Clients value the insights from the enterprise coming to the SME market and vice versa.

Why is a Cloud offering so important to businesses?

Aside from the obvious safety factors so that a business does not have to live in fear of losing

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all their data if a local server in the office were to fail; it’s a much cleaner solution for the business, both from an economic and environmental point of view, plus it is an incredibly collaborative offering. Hardware and sever rooms are rapidly becoming a thing of the past. The on-demand model afforded by the Cloud, allows business either to offer additional office space for staff or as we will see far more of in the future, a reduced need for office space as we all work from wherever we are safe, comfortable and productive safe in the knowledge that all business can be done from the Cloud. From the financial point of view, Cloud services and servers work generally on a consumption model meaning that you only need to pay for what you need, rather than implementing a monolithic system that is overly complex and a business may only use 30% of the capability.

Is there something beyond the Cloud – what do you think is ‘the new’ for the future?

Of course, there will be the next ‘new’, that is the exciting part of any business, offerings that enhance solution or business capabilities. However, it is important not to hop from one new offering to the next, but to do what is right for each business. It is vital never to be the business to try the brand ‘new’ new thing - as it invariably needs to go

through a few iterations before it’s niggle free - unless of course it provides a compelling business advantage and you have the capability in-house to support such a business change.

How do you ensure your clients keep up with the ever-changing developments in technology?

We are very proactive with clients through our continuous assessment of their needs, having great relationships in this vein, as well as annual review sessions and our regular consultancy communications (newsletters) where we share with what is happening in the technology sector and beyond. In addition, the firm’s work with large corporates exposes our consultants to industry leading thinkers and technology, so we can take this thinking and principles and apply it to our core SME customer base.

When looking at Cloud services, most of these are offered ‘ever green’, meaning that the solution is constantly updated and these are made available to subscribers on a periodic basis as part of their subscription. An obvious example of this is Microsoft’s Office 365 offering where, on the correct package, clients local installations of the Microsoft Office suite are regularly updated on either monthly or quarterly basis according to their preference.

g Every Cloud Has a Silver Lining

Company: Mayer Consulting Limited Name: Damian Mayer Email: damian.mayer@mcl.co.uk Web Address: www.mcl.co.uk Telephone: +44 (0) 7973 796 491

July 2017 / TMT MAGAZINE 13

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What is the secret to building a great team of consultants?

In my opinion, the secret to building a great team of consultants is the three C’s.

These are: Communication – When onsite I urge our consultants to almost over communicate with their stakeholders - and to communicate honestly - to ensure that there are never any surprises for stakeholders.

Consultation – Acknowledge that you will not always know the answer to all the questions being asked of you. We have a strong peer knowledge network that is regularly tapped into by consultants on client sites.

Underpinning this principal is….

Collaboration – We have an excellent collaboration environment – build on Microsoft Cloud technologies – that enables consultants to reach out in real time to domain experts who may themselves be deployed on another client site. We use Skype for Business and Microsoft Teams to communicate and provide the necessary insights to clients in a timely manner.

What three priorities do you think all business should seriously consider?

1. Risk management and business continuity. It is a foolhardy CEO who believes ‘it won’t happen to their business’, when thinking about cyber risks, especially regarding utilisation of Cloud services; 2. Simplifying technology needs – asking what do we really need to help us deliver a better service/product and how can we work smarter with less and; 3. Investing in an audit of all systems and processes.

If nothing else the company will learn something they didn’t know about their business, but most likely they will understand what needs to improve about the business.

What cyber precautions are you asked about when working with SME clients?

A lot of clients ask us why they should trust their data to

the Cloud. Our answer almost always goes something like this.

Cloud provider x had invested millions in their data centres, infrastructure and security protocols. The data that you put on the Cloud always remains yours and you can recover it at any time. (Unlike some the social media applications popular with teens and young people).

Most providers encrypt your data at rest, allow for multi factor authentication and offer multiple ways to manage your devices, if they are lost or stolen. If clients can confidently answer that their in-house systems are as secure and processed are as robust, then they may not need to migrate to the Cloud. There are very few organisations that are not considering using the Cloud, at least for email. This includes both major UK high street banks and insurance providers.

Where are, you seeing the most significant growth in Cloud adoption?

Small businesses that have been running for several years will almost certainly have some sort of server sitting in their office. The chances are that is a Microsoft Small Business Server - and almost certainly running software that is out of support. These servers were great as they provided everything a small business needed, email file storage, Active Directory.

We are seeing massive demand from businesses with these servers. Faced with a very large capital cost to replace the server and a significant increase in management complexity, they are looking for an alternative solution. Since the start of 2017, this segment has provided the bulk of our Cloud adoption and migration business.

These businesses can have between five and 300 users and this forms the sweet spot for us, in terms of our target market in the SME space.

How do we make IT investment and infrastructure affordable to small business and entrepreneurial ventures?

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Businesses need to be stronger in their lobbying of government, to ensure the right tax breaks, incentives and interest free loans are available to give them the ability to grow and succeed; it is a win-win for both business and government particularly when creating employment and apprenticeship opportunities that is what I’d call a return on investment!

The beauty of the Cloud model is that finance directors are no longer being asked for large capital outlays. With Cloud models, they can pay for what they need, growing as the business grows.

What do you think is a complementary service to MCLs? It depends to a degree on the type of business, but I’d suggest complementary services to MCL might be software development, be that for line of business applications or for a specific mobile app. A lot of consumer orientated business have developed mobile apps.

Businesses should take care when choosing a provider of these kinds of software development services as – by their very nature they are complex and unless you have in house expertise to manage the process you can run into significant difficulties.

MCL can help clients through this complex process. In one recent engagement, MCL helped a global B2B and B2C business develop and deploy a mobile app.

They had tried previously and not been able to get the users of their service to use the app.

MCL could assist in ensuring that the app was both functional and engaging. The use of app only offers for users has ensured that it is now used by over 70% of their service users - the previous version of the app had only been utilised by 30% of the users.

Which book would you recommend?

I’ve recently finished reading ‘Drive’ by Daniel Pink. It provides a fascinating insight into motivating people and how to ensure that people take ownership of the decision-making process.

Working in FTSE 100 businesses, we are sometimes asked to take over projects or programmes that are failing and the kinds of insight presented in this book are invaluable, in ensuring that the teams as well as people that you are asked to work with are all pulling in the same direction.

One final question - what is the best way for new clients to engage with you?

We are always happy to take new client enquiries on the phone, by email or in person.

Some of our recent larger engagements have come from clients asking use to undertake an assurance review of a project or programme. Following this, we will make recommendations for improvement, which we will present back to clients and agree on the most pragmatic approach to implementation.

g Every Cloud Has a Silver Lining

July 2017 / TMT MAGAZINE 15

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Film Is Fun! Based in Duabi, Film Embassy (UAE) are known as the creative film team for the region. They were pleased to receive the Most Innovative Film Production Company - UAE and the Best Director- UAE awards.

We invited them to provide a short profile of their work and the fun approach they employ.

Film Embassy (UAE) believe that there is always a reason for a good film. This firm can offer you the best crew and staff ever, the most modern film gear, as well as post-production work around editing, grading and mixing. If this wasn’t enough, they also offer modern film gear, story boards and unique treatments for films.

So why choose us? Firstly, we have a fantastic team. We are the loveliest people in the business, paired with the best knowledge of our work. Secondly, we have amazing post-production facilities. A film doesn’t end after the shoot - there is a big task and a lot of creative possibilities waiting - and we are good in that too. Thirdly, we offer great sound, on set and recorded as well.

In 2016, Film Embassy (UAE) made a movie about a plane crashing into a chemical plant and the ensuing rescue scenario for the Abu Dhabi Police as well as the Ministry of Interior. This was part of the Exhibition for National Security and Resilience (ISNR), the Gulf region’s foremost platform dedicated to homeland security, safety and national resilience. They were a great team to work with!

Fourthly, we have a lovely producer and offer good prices.

You may wonder are we more expensive than others - frankly?

In response to this, I would say that we are good in our price too!

Fifthly, our firm offers both unique concepts and ideas, indeed creating good concepts makes us content, so we are happy a lot!

Then last, but by no means least, we are fun people to work with!

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Finally, with us, you can transform your ideas into a film.

If you want your dreams to come true, then tell us about them and we can make it happen.

We love to develop your visions into a script – and then into a storyboard – then a shot list and finally - a beautiful film.

g Film Is Fun!

Company: Film Embassy (UAE) Name: Rodrigo Kirchner Email: jenny@film-embassy.com Web Address: film-embassy.com Address: 228 Al Zubaidi Street, Dubai, UAE Telephone: +971 4514 2187

July 2017 / TMT MAGAZINE 17

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The Model Firm Alexa Model & Talent Management was thrilled to win the Best Model & Talent Agency – Tampa award, after which we caught up with their Susan S. Schwabinger, to find out about their areas of specialisation.

Alexa Model and Talent Mgmt., Inc. was established initially as a fashion agency and specialises in developing new faces to book locally, as well as the same to place in outside markets, such as New York, Paris, Tokyo, South Africa, Germany, Chicago and LA.

in developing new faces to book locally, as well as new faces to place in outside markets such as New York, Paris, Tokyo, South Africa, Germany, Chicago and LA. Over the course of time, Alexa has gone on to expand our client and model base to not only develop and book fashion, but to also handle lifestyle models as well as children.”

Over the course of time, Alexa has gone on to expand their client and model base to not only develop and book fashion, but to also handle lifestyle models as well as children as Susan reveals. She goes on to give some background to the firm’s work in the media industry today.

If you are looking for models and actors, then you are welcome to browse the firm’s portfolio. If you have not registered with Alexa Models, please email them with your name and agency. If you are already a registered client, you are welcome to browse their talent anytime. Susan explains what to do if you want to be a model or an actor, and then paints a picture of the firm’s client base.

“In 1995, Alexa became a SAG licensed agency and broke into the television and film market, therefore expanding our already growing talent and client base.

Alexa has a great reputation within the community and has contributed on numerous occasions with the media, both television and newspapers, as well as the Hillsborough Bar Association on educating the area as to what the industry is about and what an ‘agency’ should be. Alexa serves as an advisor to the International Academy of Design and Technology.

“Alexa looks forward to continuing our relationship with all the wonderful clients, models and talent, as well as seeing lots of new faces, new talent and new clients like you! Alexa Model and Talent Mgmt., Inc. was established initially as a fashion agency and specialised

“Do you want to be a model or actor? Or are you curious about in getting into the business?

Either way, we would love to hear from you. We are always looking for energetic people of all ages - ready for a fun and exciting chance to show their stuff in front of the camera – so, just call us or send us your picture.

“If you have a need for models or talent, print, B-Rolls, live models, commercials, runway, catalogue, film and TV, we can provide you with all ages and areas you may be looking for. Our model and talent are experienced; indeed, we take great pride in being professional and fun to work with.

Clients that have worked with us have always has a very good experience and are pleased with the result.

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“An additional point - is that we like to make the booking process as easy as possible. Please feel free to look over our website and peruse our talent base and let us know what your needs might be.

If you do not see exactly what you are looking for, then please feel free to call us. We can provide demo reels or a casting here, or by e-mail if required.

Not all our talent may be visible on the website, because we are always taking on new people.

Having said that, we look forward to hearing and working with you.”

In terms of talent, Susan explains that if you are interested in modelling or acting, then they could be looking for you. She tells us about this aspect of the firm’s work, as the interviews concludes.

“As a network affiliate agency, we are always looking for the next super model-talent. Please submit a headshot or photo for us to review, first by e-mail. It does not need to be professional.

Upon review - we will ask you to attend the open call - if we feel that we have the right client base for you. On auditioning, please come prepared with two short contrasting monologues or different style commercials.

“For models, please ensure that you have pictures. If you have a portfolio, please bring it along with any composites you have.

For new models - this is not necessary - snapshots will be fine. Please be prepared to walk on a fashion runway, if that is something that you strive to do.”

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The Model Firm

Company: Alexa Model & Talent Management Name: Susan S. Schwabinger Email: alexa@alexamodels.com Web Address: www.alexamodels.com Address: Centers of Westshore 550 N Reo St, Suite 300 Tampa, FL 33609 Telephone: +1 813 289 8020

July 2017 / TMT MAGAZINE 19

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The Perfect Shot Baklight is a film studio offering integrated production services for the audio-visual production market. As winner of the two awards, Best Film Studio 2016 – Mexico & Recognised Leaders in Audio-Visual Production Services – Mexico, we invited the firm’s Paco Herrera to profile their success.

Baklight has over 15 years’ experience, indeed our interdisciplinary and multilingual team has collaborated with crews from across the world, creating many feature films, commercials, TV series, short films and documentary projects, all shot in Mexico.

Born as a digital company, we take pride on being experts on digital workflows and technologies: • Our lighting crew is certified

by Desisti and; • Our camera crew is certified

by RED and are experts in digital cinema workflows.

We can offer you newest technologies from leading brands in grip, lighting and camera equipment. Including amongst others such names as: Desisti, Kino, Kessler, Lite Panel, Matthews, Sachtler, Canon, RED, Zeiss and SteadyCam. Our rental packages are a complete technical solution for your projects, ranging from full grip and lighting truck packages to cameras, camera accessories, lenses, lighting, dollies, cranes, generators, grip and expendables.

In terms of casting, a fundamental part in the realisation of your audio-visual work, is to have the appropriate image that perfectly denotes the message, attitude, intention and information that you want to transmit from the development of a character.

At Baklight Rentals we have databases, as well as commercial alliances with different agencies of actors, models and announcers with which we will find the perfect profile for your production. We coordinate the entire selection process, from the previous search per the physical profile and coordinate the casting for each project. We also create profiles with personal information, video clip (or audio if you are a speaker) with the speech of some dialogue and / or the message you wish to convey.

At Baklight Rentals, we offer a production coordination service, with which we take care of all the logistics behind the camera to achieve the perfect organisation of the shooting and optimise times, material and human resources through strategies and production tools such. These include a master break-down, the realisation of a master budget, the creation and coordination of calls, personnel transportation service and daily reporting of production cash flows.

With this, we guarantee that you will not have any problems during shooting days. We firmly believe that the best producer - is the one who is invisible to production - and ensures that it is functioning as a well-oiled machinery.

On production design and art direction - we are aware of the importance of a good aesthetic concept - for the development of any audio-visual production.

The production design process involves ideas and visual

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strategies - creatively embodied through the application of plastic arts, scenery, construction, decoration, fashion and photography. It is thanks to the production design and the art direction, that we can ensure that concepts and ideas are perfectly understood, as well as the audiovisual product that fully reflects them.

In addition, the design gives emotionality to the stories and allows the viewer to identify more with them. At Baklight, we understand the importance of production design and that is why our artists have knowledge of graphic design, decoration, colour theory, art history and an aesthetic concept developed with practice and continuous study.

This ensures the creation of a concept and an unforgettable creative design. If you need someone who takes care of your sets, decoration, costumes as well as the overall design of the aesthetics of your production, then we can offer you the solution.

At Baklight, we can also support you with services of make-up, characterisation and hairstyles.

We work with specialised personnel, who have several years of experience and certified by brands such as MAC and GOC. Our artists work with products from prestigious brands - to ensure high quality finishes and longer life - as well as protect the skin from talent. So, we are sure that good make-up can work wonders and that is an essential part of any film, so that the result of your audio-visual production is nothing less than incredible.

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The Perfect Shot

Company: Baklight Name: Paco Herrera Email: info@baklight.com Web Address: www.baklightrentals.com Address: Calle General Prim, 228 Terranova, Guadalajara, JAL Mexico Telephone: +52 33 3647 1299

July 2017 / TMT MAGAZINE 21

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Making Your Dreams a Reality Franz Inc., an American-owned company, is an innovative technology company with expert knowledge in developing and deploying semantic web technologies (i.e. Web 3.0) and providing common LISP based tools that offer an ideal environment to create complex, mission-critical applications. We interviewed the firm’s VP global sales and marketing, Craig Norvell to learn more about the firm following their success in winning the Best Semantic Web Technology Company – USA award.

The roots of Franz Inc. began in the early seventies with a mathematical programme at MIT named Macsyma. Macsyma, a symbolic manipulator used to solve complex math problems, was originally written in a version of the LISP (Location Identifier Separation Protocol) programming language, called MACLisp.

Macsyma was such a large programme, however, that it could only run effectively on a specially-configured DEC 10 computer which had been loaded up with a huge, expensive memory (huge in those days meant about 2.5 megabytes!).

The firm’s VP global sales and marketing, Craig Norvell begins by giving some interesting background to the firm plus he provides an insight into their role in the software industry today.

“Professor Richard Fateman, one of Macsyma’s original programmers, came to UC Berkeley in 1974 and continued to access the MIT system over the ARPAnet (the predecessor of today’s internet). In 1978, he learned of a new DEC computer, called the VAX-11/780,

which could run Macsyma and many other programmes more efficiently and at a much lower cost. The VAX could do so because it included a large and inexpensive virtual address extension, a critical feature that gave a programmer the ability to run programmes larger than the actual memory space of the computer itself.

“As the new century unfolded, LISP technology has begun experiencing a rebirth.

Functionality such as garbage collection, which was an element of LISP once derided by critics, was now one of the differentiating features of Java. The increased speed and memory capacity of today’s computers, as well as improved software technology, have eliminated many of the concerns that developers had with LISP in the past as well.

“Many developers are beginning to view it as the ideal technology for today’s software development and delivery needs. The demands placed on software applications have become significantly more complex and require increased flexibility, customisation, as well as rapid development.

LISP is being used in all areas of development including the

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internet, e-commerce and B2B applications.

“Franz Inc. has thrived by making it easy for LISP users to play leading roles in the software industry, and continuously striving to introduce new functionality and features. We understand that it is critical to grow the LISP market - special academic pricing, educational tools and scholarship programmes - which have all been implemented to ensure that the pool of LISP users will continue to increase as new people discover this vibrant and dynamic language.”

Franz ‘s goal is to provide the infrastructure for a new level of data integration and application interoperability, by delivering the potential of semantic technologies today, Craig tells us.

“The company was founded in 1984. AllegroGraph and Allegro CL with AllegroCache are distinct platforms - that provide scalable technology infrastructures which offer start-ups and Fortune 100 companies the ability to realise new knowledge-rich applications for enhanced business intelligence.

“The Allegro family of development products is ideally suited to application development,

in areas such as semantic technologies, the internet, ecommerce, knowledge-based and expert systems, scheduling as well as process control plus social network analysis.

“ISO/IEC 12207 is an international standard for software lifecycle processes. It aims to be the standard that defines all the tasks required for developing and maintaining software. Franz Inc. adheres to, where applicable, the standards set forth in ISO/IEC 12207 for the processes in all the software we develop.”

Franz provides a variety of services - from project consulting and technical seminars - to basic certification training. You can visit the services section of their website for more details.

Customers who have technical questions, should email: support@franz.com.

In closing, Craig is eager to provide a flavour of the firm’s consulting services.

“Franz Inc. is in the business of helping companies turn data into information – and to turn that into knowledge. We combine data, business intelligence and analytics consulting services under one roof for the

g Making Your Dreams a Reality

customers. Our expertise is backed by seasoned experts in analytics, data warehousing and business intelligence, coupled with cross-functional teams of business analysts, data analysts, statisticians, data architects, subject matter experts as well as project managers. “So, do you need assistance making your dream application a reality? Do call or email us today, to discuss exactly how Franz can maximise your development efforts. At Franz, we believe that new technology creates fresh opportunities, while at the same time bringing up new challenges.�

Company: Franz Inc. Name: Craig Norvell Email: contactinfo@franz.com Web Address: franz.com Address: 201 Broadway, Suite 715 Oakland, California 94612 USA Telephone: +1 510 452 2000

July 2017 / TMT MAGAZINE 23

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Set the Wheels in Motion Motion Magic was founded in 2000, due to the need for more and better VFX (visual effects) for broadcast programmes of the mother firm SMG (Shanghai Media Group), a state-owned Shanghai based broadcaster.

Motion Magic’s clients are from all over the world, including game publishers, museum owners, government and theme parks. You can find several fitting examples below: • The game publisher Square Enix is one of their long-term clients - for which Motion Magic has worked on the projects - Final Fantasy XV: KingsGlaive the movie; • Government projects, for example the yearly New Year’s projection mapping on the Shanghai Bund; • For a theme park: Wanda Group Dark rides, in several different parks all over China and; • Work for the Oriental Pearl Tower – the firm has done the retrofitting of an old indoor coaster with VR headsets and immersive CG content - to give it a new lease of life.

Due to the high quality of the CG (computer generated) and animation work that was shared through SMG’s TV programmes, more and more people were interested in working with Motion Magic on non- broadcasting projects such as: projection mapping, multi-media projects for museums, content for game trailers and CG movies and VR content for example.

The firm’s Pascal Deseure explain show the firm goes about tackling a new project – and following on from this – he reveals the firm’s mission.

and education, so we push our production staff to learn about technologies, not only for the quality but as well to make their own lives richer.”

“When undertaking a new project, the firm ensures that the lines of communication are clear and free. For the main part, certainly where international projects are concerned, we work with on a one-on-one basis, to ensure that there are no communication issues.

Pascal proceeds to underline what differentiates the firm from their competitors and how the staff employed there are treated.

“Motion Magic lets the client in on each step of the project’s development, as we use an agile approach, indeed each part of the process is separated in a sprint. These sprints are openly discussed, with full transparency shared with the client. The firm does not create for our clients, but we create with them.

“To be honest, the firm’s mission has changed over the years as our business has changed, but for now we just want to achieve the highest levels of creative excellence through constant learning and always pushing for perfection. This is only based on the team here - Motion Magic have in the industry the most stable staff in the 3D digital content creation industry in China - just because we have a clear mission and vision. Motion Magic also believes in constant learning

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“It is not only quality, but our stability in terms of what sets us apart in what we do. You need to understand that in our industry, creative or 3D production staff in China are sometimes considered mercenaries that would work with anybody else, for just a few extra dollars per month.

“Motion Magic has amended that, by creating stability for its staff: fair pay, personal growth with yearly seminars and workshops plus a chance to work on big and famous projects. Such projects bring the best and most professional people to come and work for our firm, which in turn gives us the possibility to work on innovative projects, so it’s a ‘healthy’ yet vicious circle.”

Pascal is then keen to give us his expert opinion on the wider industry in China today.

“In China, we have a lot of tough competition, but as mentioned earlier, the quality of the competitors is not as stable as

ours as they experience many more staff changes each year.

“The problem with China’s 3D digital entertainment production today - is the lack international creativity. Chinese artists are very good and creative in their own culture - but they have difficulties with other cultural influences.

“This is all changing slowly, due to the growing middleclass in China that is affluent enough to send their children to study outside the country and thus absorb other cultural traditions.

When they return to China, they have a broader mindset and are therefore more creative. We are already starting to notice this trend right now.”

Working within the industry, Pascal explains what techniques the firm uses to stay ahead of any emerging developments. He also offers his closing thoughts, outlining his vision for the future of the firm.

“As Motion Magic are known to be at the top in this industry in China, we do have the pressure to stay abreast of all new developments in our industry.

That is why we have been the first in China to retrofit and old rollercoaster with VR headsets, thus creating a brand-new experience.

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Set the Wheels in Motion

“Looking ahead, it is worth pointing out that we are the only Microsoft recognised content creator in China, for developing content for the HoloLens (the first self-contained, holographic computer). As VR (virtual reality) and AR (augmented reality) will increasingly dominate the entertainment market in the future, we are already focusing on being a part of that growth, through our projects and future R&D (research and development) activities.

“This not only applied to entertainment, but also in industrial applications where VR and AR will usher in a revolution, so that is why we are making moves in this direction.”

Company: Shanghai Motion Magic Digital Entertainment Inc. Name: Pascal Deseure Email: pascal@shmds.com Web Address: www.shmds.com Address: Building 13, 777 Guangzhong Road Shanghai 200072, China Telephone: +86 336 238 04818

July 2017 / TMT MAGAZINE 25

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Moving Forward Together EEI, a trusted advisor to leading global financial services firms, provides superior solutions to navigate the changing horizon. The firm enjoyed receiving the prestigious Best in FinTechFocused IT Software & Services - New York award, after which we interviewed business manager at the office of the CEO, Jaimie Anzelone to find out more.

Founded in 1995, Enterprise Engineering, Inc. (EEI) is an industryleading software and IT consulting services firm, serving the world’s largest financial institutions and premier wealth managers. Business manager at the office of the CEO, Jaimie Anzelone begins by spilling the beans on the firm’s strong reputation, how they assist clients and the software products they offer.

“EEI is recognised as an innovative and well established leader in the FinTech community.

The company is also known for being collaborative, outcomedriven and client-focused with a reputation for quality, reliability, ethics and innovation.

By combining our services and software products, EEI creates award winning solutions that meet and exceed client expectations.

“We operate in clients’ missioncritical environments to assess current state, define future state and deliver optimal business outcomes. We provide deep expertise and insight, delivered through solutions that are software, process and people-driven. EEI delivers optimal business outcomes, by partnering with clients on their most challenging data problems.

We understand their needs, define the desired outcome and create solution structures. We augment these change programs with trusted resources, expertise, proven methodologies and repeatable solutions.

“EEI’s Trusted Network Platform™ (TNP) facilitates data access, aggregation and transaction processing for more than seventy-five financial institutions and over twenty service providers. The TNP enables 8,000+ financial institutions, to access over 16,000 sources of financial data.

In addition, our Commander™ and Tax Navigator™ software products can integrate with multiple personal financial management tools, accounting software, tax packages, expense management, wealth management, financial planning and other applications.”

The company’s philosophy has always been to stay ahead of industry trends, Jaimie tells us.

They’re corporate mantra is – ‘if you’re not moving ahead, you are falling behind.’ She also reveals something of the firm’s reputation and the role that innovation plays in their work.

“We believe this to be especially true with financial services clients. This is the cornerstone of our company commitment.

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The firm’s on-going success can be attributed to unparalleled customer focus, comprehensive resources and in-depth industry knowledge that has made EEI a key partner to top-tier financial institutions. EEI’s goal is to foster a work environment that values quality, respect, diversity, integrity and accountability.

“EEI is a trusted advisor to many of the worlds’ largest and most respected financial institutions. We continue to attract, develop and retain high quality, knowledgeable and experienced individuals within our company. We have an enviable track record of implementation success and an outstanding reputation for quality and creativity.

The firm’s assignment longevity, below industry average employee turnover, and high rate of repeat business demonstrate the quality of our work.

“When it comes to innovation, we continue to invest R&D dollars to drive solutions for clients. We will be rolling out new software products and cloud-based solutions over the coming months. We continually learn from customers and apply that knowledge to build leadingedge solutions - that offer them competitive advantages.”

At EEI, they contribute time and resources to charitable endeavours, focused on

empowering communities and supporting families. Jaimie goes on to develop this point and explains the firm’s flexibility when it comes to working with each client.

“It is our privilege and responsibility to support organisations that are making a remarkable difference. Some organisations we actively support include - Friends of Karen, where George Anderson is on the advisory board - and Make-AWish Connecticut, where Susan Certoma is on the board of directors.”

“In terms of flexibility, we always tailor our engagement to the clients need. Whether you need a single expert to augment an existing project - a fully staffed 24/7 operation or a complete rollout team - EEI’s dedicated team can help.”

In closing, Jaimie underlines the support EEI provides, by their team of seasoned experts and outlines several awards they have received during recent years.

“At EEI, you have the support of the whole organisation.

Experienced and dedicated account managers work with clients, to ensure their needs are being met, while our professionals work inside your organisation.

g Moving Forward Together

“The firm’s experts understand both system infrastructure and applications. We help reconfigure existing environments to reduce costs by minimising problem resolution time, increasing utilisation and improving end-toend performance.

“From 2014 through 2016, EEI received numerous awards including ‘Excellence in Wealth Management’ and ‘Financial Software Solutions Provider of the Year – US’ from Corporate Livewire, ‘Best Financial Services Software Developers’ from Technology Innovator Awards, ‘Most Innovative in Wealth Management’ from Wealth and Finance International, and several others. More recently, Wealth & Finance Magazine named EEI ‘Most Innovative Asset Aggregation Solution” ‘for our Trusted Network Platform™ plus of course the ‘Best in FinTech-Focused IT Software & Services - New York’

Company: Enterprise Engineering, Inc. Name: Jaimie Anzelone Email: info@joineei.com Web Address: www.joineei.com Address: 115 Broadway, Suite# 1705 New York, NY 10006 USA Telephone: +1 212 344 2000

July 2017 / TMT MAGAZINE 27

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Not to Be Served, but to Serve AARP is a non-profit, nonpartisan, social welfare organisation with a membership of nearly 38 million that helps people turn their goals and dreams into real possibilities, strengthens communities and fights for the issues that matter most to families — such as health care, employment and income security and protection from financial abuse. We invited the firm to provide a short profile of their valued and important work.

Dr. Ethel Percy Andrus, a retired high school principal, founded AARP in 1958. AARP evolved from the National Retired Teachers Association (NRTA), which Dr. Andrus had established in 1947 to promote her philosophy of productive ageing and in response to the need of retired teachers for health insurance.

Since its inception in 1958, AARP has grown and changed dramatically in response to societal changes, while remaining true to its founding principles: • To promote independence, dignity and purpose for older persons; • To enhance the quality of life for older persons and; • To encourage older people, ‘to serve, not to be served’.

AARP fights for age 50 and over individuals as well as their families at the local, state and national levels. We work on important issues, such as: • Leading efforts to update social security and promote other retirement savings efforts, to help everyone achieve a lifetime of financial security;

•

•

•

Promoting adequate, affordable health, including prescription drugs and longterm care; Fostering communities with affordable and appropriate housing, as well as supportive community features and options for getting around and; Recent advocacy victories include passage of family caregiver-support bills in dozens of states and saving residential consumers billions of dollars on utility bills.

To learn more about our advocacy, please visit our advocacy section on AARP. org.

AARP is doing amazing things to make life better for today’s 50plus population and generations that follow. In the face of constantly changing realities, AARP is a champion for social change. We help people navigate ageless realities - financial wellbeing, health, how to contribute to society and local communities and how to fully enjoy life.

To deliver on our promise to members - and on our ambitious social agenda, AARP relies on a diverse, skilled, healthy, highly motivated and committed workforce. To attract, inspire

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and retain that workforce, AARP offers an environment that encourages and enables their highest achievement.

What guides us is the input from AARP’s diverse membership, as this shapes everything we do as an organisation. Feedback comes from surveys, public opinion polls, phone calls, emails, social media, faceto-face conversations with volunteer leaders and staff, letters to the editors of our publications and much more.

Members’ views shape our decisions about everything from advocacy positions to volunteer opportunities to new online health tools.

g Not to Be Served, but to Serve

Company: AARP Name: Linda Musgrove Email: lmusgrove@aarp.org Web Address: www.aarp.org 601 E Street, NW Washington DC 20049 USA Address: www.aarp.org Telephone: +1 888 687 2277

July 2017 / TMT MAGAZINE 29

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An Insight into the Media World Media Business Insight (MBI) owns a unique digitally-led portfolio of leading multichannel, subscription-based brands offering content and insight to key decision-makers and creatives in the media industries. As winner of the Best Annual Media Technology Exhibition award, we invited the firm’s events director, Charlotte Wheeler to profile the firm’s work.

MBI Events bring thousands of film, TV and advertising professionals together every year. Whether celebrating at a glittering awards ceremony, accessing unique content at conferences or networking with business leaders at bespoke events, MBI events bring media professionals face to face with the latest insight and innovation in their industry.

Media Business Insight Limited (MBI) is a growing publishing and events company with some exciting opportunities available to work within its London based office. Our brands include broadcastnow.co.uk. Broadcast provides the most authoritative coverage of the UK television, radio and digital sectors and is a vital source of information for anyone in the business of producing, commissioning and distributing programmes and content.

Broadcast - the market-leading weekly magazine, offers the latest news and analysis covering information on commissioning, production and post-production as well as jobs and technology.

In-depth supplements provide expert commentary on specialist topics and reports on issues affecting the wider industry.

Broadcastnow.co.uk is our mobile optimised website offers critical news and data 24/7 with breaking news alerts, daily and weekly e-newsletters, dedicated columns and opinion sections as well as the latest industry jobs. Broadcast Greenlight is our unique data resource, providing profiles and insight into the top 300 commissioners in the UK, the top channels and details of more than 6,000 programmes.

Broadcast hosts two award ceremonies that set the industry standard – the Broadcast Awards and the Digital Awards.

Sponsorship of these prestigious events provides you with the opportunity to associate your company with key sectors of the industry. Our readers and customers are the people behind some of the most successful TV programmes and businesses in the world - with British TV accounting for £1.4bn in international sales - the UK business is at the heart of the global content industry.

Another example of our brands is www.theknowledgeonline. com/production-intelligence.

Production Intelligence brings you news and updates on film and TV productions, allowing you to secure your next contract, plan sales campaigns or network.

With a constantly updated database of upcoming projects,

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a full archive of films and TV programmes and comprehensive contact details for key personnel, Production Intelligence provides a fully personalised and online information source.

Subscribers have the option to select and follow productions by genre, location, shoot dates and status to bring you the most relevant leads. This also enables you to keep up-to-date with the work of various industry names, so you can contact key hires when production decisions are being made.

Based on your search preferences, Production Intelligence provides you with daily updates that come straight into your inbox. Once a week, the Production Intelligence Bulletin will give you an overview of some of the most interesting projects on the site. Our sales team is available to give you a full demo if you would like to find out more.

One more example of the many brands we offer, is screendaily. com. Screen International is the leading film industry resource, covering the international film markets. Our staff writers and editors and global network of correspondents, provide in-depth analysis, opinion and commentary on the issues, people and products shaping the worldwide film industry.

Screen International is the monthly print edition, packed with in-depth analysis of commercial prospects and the issues impacting the international film industry, plus special editions throughout the year covering major industry markets and festivals. ScreenDaily.com is the real-time resource for the latest film news, movie reviews, festival reports, distribution deals, industry moves and box office data, keeping users up-to-date with the industry across all digital platforms.

ScreenBase is an online, interactive database with vital production and financing information for the top five European territories, designed to enable users to find partners, distributors and talent. Screen Dailies – the market leading daily newspapers produced in print and online at key markets including Cannes, Berlin, AFM, Toronto and Hong Kong.

g An Insight into the Media World

Company: Media Business Insight Limited (MBI) Name: Charlotte Wheeler Email: info@mbi.london Web Address: www.mb-insight.com Address: Zetland House, 5-25 Scrutton Street London, EC2A 4HJ UK Telephone: +44 (0)20 8102 0900

July 2017 / TMT MAGAZINE 31

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A Major Force in Science and Technology Battelle is solving the world’s most pressing challenges. As winner of the prestigious Best Applied Science & Technology R&D NPO award, we invited the company’s Donna Jenkins to detail the impact that their work has on society.

Battelle delivers when others can’t.

We conduct research and development, manage laboratories, design and manufacture products and deliver critical services for our clients – whether you are a multi-national corporation, a small start-up organisation or a government agency.

We are valued for both our independence and ability to innovate.

Battelle’s vision is to be a major force in science and technology discovery as well as in in the translation of knowledge into innovative applications - that have significant societal and economic impacts.

Steel industrialist Gordon Battelle provided for the Battelle Memorial Institute in his 1923 last will and testament, after a career devoted to the idea that science and research can solve problems in business and society. His vision became Battelle’s mission - when we opened our doors six years later.

Gordon Battelle’s last will and testament was to: “translate scientific discovery and technology advances into

societal benefits…for education and the encouragement of creative and research work in the making of discoveries and inventions…to do the greatest good for humanity.”

At Battelle, we consider ourselves very fortunate to have some of the brightest and most creative minds walking our hallways and working in our labs.

Our employees – called ‘solvers’ for the solutions they provide to difficult challenges – are the glue that holds the company together and why we’re still here after more than 85 years. Battelle is governed by a board of directors and led by a management team.

Together, they serve as stewards of the vision of founder, Gordon Battelle. Our leaders represent a rich blend of expertise - gained through years of experience.

Much has changed in the world in the last 80+ years. But what has remained the same, since Battelle opened its doors in 1929, is our commitment to solving the world’s most pressing issues with ground breaking science and technology. So, our focus in this vein is on giving back to the communities, where we both live and work.

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In very recent news, Battelle subsidiary SeeByte, achieved a leadership position in the development of smart software for underwater vehicles, sensors and systems for both the military as well as the oil and gas sectors.

Battelle is now modifying the structure of SeeByte to transfer control of U.S. subsidiary SeeByte Inc., based in San Diego, California, directly to the firm.

This removes from SeeByte Inc. any issues associated with foreign ownership, influence or control, and will further open avenues to conduct business with U.S. government customers.

To further that aim, SeeByte, Inc. has opened an office in the Boston, Massachusetts area, which will provide direct support to both existing and emerging customers. The technical lead at the new Boston office will be Chris Sotzing, an experienced engineering manager and native of Greenwich, Connecticut.

“We’re really responding to the market need,” said Fred Byus, RDML, USN (Ret.) who is vice president and general manager of Battelle’s mission and defence technologies business.

“Under the new alignment, we’re responding to customer

requests that the firm provides more opportunity to work with SeeByte’s technologies and capabilities” he said.

SeeByte provides clients in the maritime sector with the most advanced software solutions to enhance the capabilities of their underwater sensors, vehicles and systems. More than twenty of the world’s navies use SeeByte’s SeeTrack software in unmanned underwater vehicle operations. In the oil and gas sector, SeeByte has developed tools to automate complex subsea tasks, making operations more efficient and consistent.

In closing, it worth underlining that the staff of Battelle apply science and technology to solving what matters the most, daily. At major technology centres and national laboratories around the world, Battelle conducts research and development, designs and manufactures products, and delivers critical services for government and commercial customers. Headquartered in Columbus, Ohio since its founding in 1929, Battelle serves the national security, health and life sciences and energy and environmental industries.

g

A Major Force in Science and Technology

Company: Battelle Memorial Institute Name: Donna Jenkins Email: JENKINSD@battelle.org Web Address: www.battelle.org Address: 505 King Ave. Columbus, Ohio 43201 Telephone: +1 800 201 2011

July 2017 / TMT MAGAZINE 33

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Quick and Quality Turn Around We are a full service corporate law firm in India established with the sole aim of providing the best legal services to our clients. We were delighted to win the 2016 Strategic Communications Advisor of the Year award and to have this opportunity to talk about our strong team of lawyers and our delivery of comprehensive legal solutions.

Our key strength is our team of experienced and trained lawyers who treasure the value of diligence and knowledge as well as creativity and innovation in addressing our client’s needs. We aim to deliver comprehensive legal solutions to all our clients requirements.

In order to achieve this end, we take special care in identifying our client’s requirements to their tiniest detail, ensuring that the advice provided is technically correct and business oriented, so as to ultimately surpassing the expectations of the client.

TechLegis’ legal team has been at the forefront of legal developments in the sector over the years and have unrivalled expertise in advising on matters ranging from start-up innovation ventures to some of the largest, most complex and groundbreaking cross border transactions and disputes in the recent past.

Our people TechLegis team is led by a dynamic group of young lawyers, with dual jurisdiction qualifications and rich technical expertise.

Many members of our team have acted for and represented Fortune 500 companies and the firm prides itself in the fact that most of its team members possess multiple industry qualifications in addition to legal expertise and experience.

Besides, a dedicated team of domain/ technical experts from various fields including biotechnology, chemistry, pharmaceuticals, information technology etc. is also on standby to help us with domain specific or technical issues relating to the work we undertake.

We work for a whole gamut of Indian and international business entities. Furthermore, the firm also serves private individuals and HNI who need high-quality professional advice and legal assistance. The firm tailors its services to meet its client’s specific needs, adapting its approach to the size and complexity of the matter at hand.

Understanding our client’s needs We understand our client’s objectives and assist them in achieving the desired business results in an effective and smooth manner. The firm aims to offer to its clients, legal advice that meets the client’s needs and expectations. The firms’ strength is its team of experienced and trained lawyers who treasure the value of diligence and knowledge as well as creativity and innovation in addressing their client’s requirements.

Availability, client interaction & personalised service Each client enjoys a high level of personal attention and has the advantage of discussing its

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legal problems with a dedicated partner. Our lawyers are supportive, approachable and understanding.

Completion of a transaction At TechLegis, we adopt a ‘project team’ approach so that clients have the benefit of access to all the firm’s expert groups. We aim to focus on the real issues and ensure that the documentation process is conducted as smoothly as possible.

Timing and deadlines We provide prompt and integrated service to our clients, based on their requirements, whichever part of the country they may be located in. Time is of essence and we know how to respect it. ‘Quick and Quality turn around’ is the motto of every member of our firm.

Understanding international practice TechLegis recognises and practices the international standards of legal services while serving its clients. Whether domestic or international the firm provides a very high standard of services.

In view of our international practice, as well as to provide comfort to our multinational clients, we are one of the few firms that carries insurance for professional negligence, even though it is not mandatory in India.

g

Quick and Quality Turn Around

Company: TechLegis Name: Salman Waris Email: salman.waris@techlegis.com Web Address: www.techlegis.com Address: Level 1, Redfort Capital, Parsavnath Towers, BhaiVeer Singh Marg, Connaught Circus, Gole Market New Delhi 110001 India Telephone: +11 9891427685

July 2017 / TMT MAGAZINE 35

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A Learning Experience Creating real business impact for customers is Learning Pool’s number one priority. Following their success in winning the Best Online Learning Platform 2016 award, we invited the firm’s Senior Executive Assistant, Sharon Canning to profile some of their affordable e-learning solutions.

Specialising in providing affordable solutions, Learning Pool offer a complete learning technologies service, that includes a library of responsive and editable content, Adapt Builder and innovative learning games to improve job performance. Also, as the top global supplier of Totara LMS, Learning Pool’s award-winning team work in collaboration with customers to deliver a highquality service that produces real benefits and tangible returns.

With a 98% customer satisfaction rate and first-class support, Learning Pool has over 15 years’ experience working with global clients such as Volkswagen Financial Services, the Houses of Parliament and Barclays.

Learning Pool has been awarded the Gold Investors in People, been listed in the Sunday Times Best Companies to work for and received the Customer Focus Award at the Institute of Customer Service.

Each customer benefits from Learning Pool’s award-winning support, which encompasses unlimited and end-user support, a dedicated learning consultant and access to an online training academy, helping you get the most out of the service provided.

Learning Pool’s values are part of our Learning Pool DNA – they guide the way we work with customers and each other and define who we are as an organisation. The following three points provide a flavour of our ethos when it comes to customer service. Firstly, ‘we’ve

got your back’, so we never short change anyone and take our responsibility to make the world a better place seriously. Secondly, ‘let’s build to grow’ - our products are awesome right now and we constantly innovate – Learning Pool’s success is built on the team and creating opportunities for their careers is important to us. Thirdly, we ‘do the right thing’, in that we look after our customers and each other beyond what the contract says or what time of day it is.

On our award-winning customer support, we think we’re the most customer-centric online learning company, indeed our 98% customer satisfaction score suggests that customers agree. We focus on the business outcomes you need and tailor our service accordingly. We can support your end users, provide your content as well as your LMS and train your team to make the very best of our service. That’s why we enjoy long-term relationships with all our customers and tackle our e-learning challenges together.

One of the products we provide is gamification, which enables you to harness the compelling nature of gaming to enhance your learning. With gamification, you can improve learning outcomes and change behaviour.

Well-designed learning games lead to a better learning experience for your employees.

Gamification is all about using game-based thinking, mechanics and aesthetics to engage and motivate your learners through training.

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With gamification, you can connect your learners with organisational training and drive impactful and positive culture shifts and behaviour changes over time. Games challenge learners to re-evaluate what they think they already know and allow skills to be applied in a safe setting, with just enough risk of failure to encourage them to try their best. Our games always make an impact and can transform your training.

We believe that you need gamification to work within your organisation and as part of the bigger L&D story, which is why all our gamification solutions are: • Focused on improving learning outcomes and engaging your learners, always; • Cost-effective, with many of our clients surprised by how affordable a game-based solution is with Learning Pool; • Developed by world-class instructional designers who have a critical grasp of pedagogical theory; • Responsively designed, scaling fully to different devices and screen sizes and; • Able to integrate with any SCORM compatible learning management systems.

Finally, we would like to draw your attention to your special event in September 2017, Learning Pool Live. It will take place at The Brewery, London on 28th September 2017. At this event, we promise you an experience that you won’t

forget. Bringing together thought leaders, industry pioneers, and hundreds of your peers for a day of innovation, idea sharing and the latest learning strategies.

What makes Learning Pool Live better than normal events is the infectious enthusiasm of our delegates who come ready to share, guide and learn from each other.

So, here are the top reasons to attend: • Be inspired by experts in the world of learning; • Get your hands on the latest learning technologies and learn how to get the best out of them; • Create learning content learners love with Adapt; • See great case studies that will inspire you to move your learning to mobile; • See how L&D can use Totara LMS to drive organisational performance improvement and; • Build connections with and learn from like-minded professional.

g A Learning Experience

Company: Learning Pool Name: Sharon Canning Email: support@learningpool.com Web Address: www.learningpool.com Address: Old City Factory 100 Patrick Street, United Kingdom Northern Ireland, BT48 7EL Telephone: +44 (0)207 101 9383

July 2017 / TMT MAGAZINE 37

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Game-Changing Work Gamewagon provides a mobile experiential marketing strategy to the video game industry. A fleet of custom built video gaming vehicles provide a unique and attractive way of delivering high impact experiential marketing campaigns quickly. As winner of the 2017 Most Innovative Gaming Business, we interviewed Chief Experience Officer John Lilley to find out more about the firm’s game-changing work.

Launched in September 2012, Gamewagon currently has a fleet of none vehicles and a pool of game experience managers - that have delivered hundreds of separate video gaming events and promotions.

Gamewagon has an active corporate social responsibility policy and currently partners with the charitable organisations RIGHT TO PLAY and Special Effect.

The firm’s Chief Experience Officer, John Lilley reveals more about the firm’s custom-built fleet of video game wagons, in his own words.

“We live in a world where it is difficult to get people’s attention and satisfy their need for experiences that they will enjoy, remember and promote.

Every day we are drowning in a mass of information and disinformation, which causes most marketing professionals a real headache. So, getting results is challenging and ROI, is near impossible.

“Despite this, I can deliver unique and impactful events, training and experiences that touch both the hearts and minds of an audience. Whether you call it education, entertainment or just plain fun, we engage kids and adults in fun and memorable ways.

“Much of what we do is based around the use of a custom-built fleet of video game wagons - that

can be conveniently branded and distributed in a timely manner for special events - but also as mobile classrooms and learning theatres. Each Gamewagon is loaded with HD TVs, consoles, controllers and games.

Gamewagon makes delivering a memorable impact at exhibitions and events pain free.”

Video game entertainment for social events You have heard of photo booths, but why not now try video game booths? John is keen to answer this compelling question in his own words.

“One of the hottest new entertainment options available for use at all sorts of social events in the UK, as featured on the Channel 5 Gadget Show! Unique flexible fun entertainment for all ages.

Gamewagon provides video game entertainment, loved by so many generations, by creating Game Zones inside venues using custom-built video game booths.

“We can also hold events using our custom-built fleet of Gamewagon vehicles, that are mobile and instantly deployable.

Themed entertainment for any event can be created in venues ranging from; pubs & clubs, bars, restaurants, festivals, exhibitions, hotels, marquees, churches and village halls to name a few. We offer socially inclusive themed entertainment for every social occasion “Gamewagon have created: X-factor style sing offs to find

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those destined for stardom; Strictly themed dance offs to crown the dancing King or Queen; football tournaments; battleground simulations (where age appropriate) and children’s tech zones. These add a competitive, fun and social flavour to a family, company or club social event. Gamewagon also tailor these themes to create great icebreaker and fun challenges as part of a teambuilding days.”

If you are you stuck for something new and different to do for your son or daughter’s next birthday party, then Gamewagon Ltd have the perfect solution for you! John goes on to explain this aspect of the firm’s work in further detail.

“Are you stuck for something new and different to do for your daughter’s next birthday party?

Has she outgrown the traditional party favourites like princess make overs, build a bear and musical statues? Is pass the parcel just passé? We can offer you a party that your daughter and her friends won’t forget - the ultimate girl’s party idea!

“Perhaps you are you stuck for something exciting and different to do for your son’s next birthday party? Has he outgrown the traditional party favourites like pin the tail on the donkey, musical chairs, musical statues and bowling? Is pass the parcel just passé? Gamewagon’s boys’ birthday parties have become legendary – they are so much fun! We have held over

8,500 parties and counting so why not enlist the services of our professional, trusted and respected team to make things easy for you.”

Finally, regarding corporate events, Gamewagon Events is a dedicated team of individuals that marries a love of gaming with a passion for events. John reveals more about this, in his own words.

“We’re rebelling against the dull and dreary old guard of corporate events, team building exercises and the office Christmas do by creating compelling, engaging and inclusive experiences that bring people together.

“From conception to planning to execution game wagon deliver memorable team-building exercises, incentives, rewards and entertainment that people love. No two events are the same so we’ve put together an arsenal of unique solutions, backed by a knowledgeable and passionate team.

“The Gamewagons are our original social gaming solution.

Custom built for maximum fun, each Gamewagon in the fleet can comfortably accommodate eight adults playing at once.

Perfect for when space indoors is tight, the Gamewagons are ready to go at a moment’s notice and can easily be despatched nationwide. There’s even an additional screen for presentation purposes.”

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Game-Changing Work

Company: Gamewagon Ltd Name: John Lilley Email: john.lilley@gamewagon.co.uk Web Address: www.gamewagon.co.uk Address: 115 Oyster Lane, Byfleet, KT147JZ UK Telephone: +44 (0)845 319 4263

July 2017 / TMT MAGAZINE 39

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Innovation Through Communication AdEPT Telecom plc unite communication and innovation using technology. To celebrate their success in winning the CEO of the Year – UK, we invited Ian Fishwick to tell us more about the firm and explore the secrets behind its success.

Ian Fishwick has been a telecommunications MD/ CEO for over 25 years working in areas as diverse as secure battlefield communications and cable television. He has been running companies providing voice telephone service to the public since 1995. Ian begins by telling us more about his own role at the helm of the firm plus a short introduction to the firm’s work.

“I’ve learned over the years that customers need a small number of things doing very well to keep them satisfied. Fair prices.

Reliability. Accurate bills and the ability to speak to a friendly helpful person who’ll sort out their problem if something goes wrong.

“AdEPT unite communication and innovation using technology, bringing breakthrough ideas and the solutions to their clients’ businesses to help them succeed in an increasingly challenging market.

“Being listed on the London Stock Exchange, AdEPT has demonstrated a robust, highly competitive portfolio of services in this market, and indeed, put simply, Ian Fishwick and his team deliver products and services that help business to grow, to increase their competitive, to enhance their profitability, and to advance the way that they communicate with their customers as well as their own employees.”

AdEPT is one of only a handful of Telecoms companies listed on the London Stock Exchange, supplying services to nearly 20,000 customers across the UK including many well-known national companies, 42 Councils and some central government departments. Ian tells us more about this innovative firm and the range of services it provides.

“Here at AdEPT Our unified communication solutions utilise the world-leading Avaya Aura technology integrated with a range of Contact Management systems. We specialise in specific vertical markets: health, public sector and business centres. Around 70% of Private Hospitals in London and over 200 Business Centre’s use our services.”

Operating within the fast-paced telecoms market, Ian has a strong overview of the industry and understands the need to adapt to meet the ever-evolving needs of his clients, as he explains.

“When technology is moving so fast you need to keep abreast of changes in a wide range of ways. All our senior managers are registered to receive daily or weekly newsletters on topics of interest. Monthly, we receive the leading industry trade magazines. We then follow this up with in-depth reviews with suppliers who have products of interest.

40 TMT MAGAZINE / July 2017

“Currently, the adoption of cloud technology means that we are increasingly supporting products supplied from our data centres rather than on-site. We are seeing many companies opt for a private cloud solution where only their systems sit on their identifiable equipment. Others are happy to share servers.

so are you. We try to be the exact opposite of the faceless corporation. All our larger customers have personal account managers that deal with every aspect of their business.

Every email or letter you receive from us will include a photo of the person so that you know exactly who you are dealing with.

“The requirement for faster and faster bandwidth is being driven using the cloud, video and online gaming. If your network connectivity is over three years old then it is almost certain that we can provide you a new connection that is better, faster and cheaper.

“Every month I issue an email to all employees highlighting some of the serious and fun things that are happening around the group.

We ensure that all enjoyable opportunities are open to all staff and not kept to the senior executives. We regularly raffle tickets for rock concerts and football games at Wembley.”

“Different Telecom networks are available in different parts of the UK and not every technology is available in every town. AdEPT is completely carrier independent and uses the best supplier and technology at your post codes to create the optimum data networks combining best speeds and best prices. In simple terms: why deal with one Telecom network, when you could deal with them all?”

As with any industry, in telecoms service is vital, and as such Ian strives to cultivate a supportive work environment where staff feel willing and able to work hard and provide the highest possible level of service to their clients.

“Our internal culture is built around the statement: we are faces not numbers and

Moving forward, the firm will continue to adapt and grow to support its clients and provide them with the solutions they need, as Ian is proud to conclude.

“Since our inception in 2003, AdEPT has acquired 23 businesses. Looking to the future, we will continue to expand our Group into more and more IT and Telecom services with a focus on customers with 150-7,500 users. We recently increased our banking facility from £15m to £30m. As we have only spent around £20m of this then it is reasonable to assume that we will continue to acquire companies.”

g Innovation Through Communication

Company: AdEPT Telecom plc Name: Ian Fishwick Email: ian.fishwick@adept-telecom.co.uk Web Address: www.adept-telecom.co.uk Address: 77 Mount Ephraim, Tunbridge Wells, Kent, TN4 8BS UK Telephone: +44 (0)844 55 77 300

July 2017 / TMT MAGAZINE 41

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Seeing Is Believing Today and into the future, humans will always be at the core of what we do, not just the operator of a vehicle but also the passengers that they have on board and the communities they serve. Seeing Machines was pleased to receive the Innovation Award for Face & Eye Tracking Technology 2016 Award, after which we spoke to brand manager, Melissa Byron to find out more.

Seeing Machines is a multi-award winning technology company based in Canberra, Australia. They save lives by building intelligent machines that see humans and specialise in computer vision algorithms that can track faces and eyes with high fidelity in realworld environments.

Seeing Machines, (AIM: SEE) has over 15 years of research know-how, commercial application and proven expertise in intelligent face and eye tracking technology. The firm’s brand manager, Melissa Byron impresses upon us the firm’s journey from its inception in 1999 up to the present day.

“The Seeing Machines journey began in June 1999 with four researchers at the Australian National University (ANU) who were attempting to teach robots how to see. Instead, they ended up developing the world’s first Stereo Driver Monitoring System.

“No one knew it at the time, but that would be the first step towards a company that is now listed on London’s Alternative Investment Market, has a turnover more than $23 million, and is trusted by industry leading partners from around the globe.

“Headquartered in Australia and with operations in North America, Europe, Latin America, Middle East and Asia Pacific, the company

pioneers the development and commercialisation of proprietary algorithms and hardware that help machines interpret the human face and eyes to understand their state. This Core IP brings to life a range of technology applications that make devices and vehicles smarter, with the intelligence and ability to protect, enable and respond when intervention is required.

“Seeing Machines has strategic relationships with world leaders like Caterpillar, Electro-Motive Diesel, Boeing, Bosch, LG and Panasonic among others.”

Well beyond an idea From an original idea within their robotics lab at the Australian National University, they began to solve complicated technical and commercial equations for which almost all the variables were unknown. Today, over 15 years later, the two key founders of Seeing Machines retain the original passion, determination, and curiosity that formed the genesis of the organisation.

Melissa reveals the role of the firm’s two key players, before outlining their vision, mission and values.

“Sebastien Rougeaux, Chief Scientist Machine Intelligence and Tim Edwards, CTO and world recognised driver monitoring solutions engineer, continue to play vital roles in advancing the fundamental science behind our core technology, broadening the

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commercial applications and influencing the overall strategic direction at Seeing Machines.

“Through the delivery of Seeing Machines result-proven algorithms, products and services, and strategic collaboration with sector partners. Our vision is that Seeing Machines will become the recognised leader in chosen markets. Our firm’s mission is to be the leader in computer vision technologies - that enable machines to see and understand people.

“In terms of the values of Seeing Machines, we know our work makes a difference and are proud of what Seeing Machines does.

Equally important to us, is how we do it. In work and life - we strive always to uphold our company values – which are integrity, excellence, humility, teamwork, accountability and innovation.

Empowering evolution The firm’s core face and eye tracking software technologies are key components within their commercial products.

From consumer electronics to automotive and aviation, they can also be licensed to organisations for embedding into their own product and service offerings. The possibilities, they believe, are endless.

In closing, Melissa then sketches the impact the firm’s technologies is having on the world today, as the interview concludes on an upbeat note.

“We’re making the world’s devices and vehicles simpler, safer and smarter. A person’s face and eyes are windows to the soul. Reading them together in real-time can be incredibly helpful in developing an understanding of someone’s identity, emotion, health, intention or actions.

These things are key contributors to a person’s ability to perform the immediate tasks at hand.

“With the arrival of ever more powerful and lower cost computer processing, mobile connectivity and the sophistication of sensors, machines are now able to interact with humans far more naturally than ever before. We are now leading the development of technologies - that provide machines with a better understanding of the dynamically changing world around them - and how to be empathetic towards the physiology and psychology of the person that is operating or interacting with them.

“The core technologies of Seeing Machines enhance vehicle operator performance and safety through real-time monitoring and intervention. Our people are the best in class and we operate in a dynamic, collaborative workplace.

We export the firm’s products and technologies across the globe and have offices in Australia and the United States. One final point is that innovation can come from anywhere. If you think your perspective can help the Seeing Machines vision, we’d love to hear from you.”

g Seeing Is Believing

Company: Seeing Machines Name: Melissa Byron Email: melissa.byron@seeingmachines.com Web Address: www.seeingmachines.com Address: GPO Box 782, Canberra, ACT Australia 2601 Telephone: +61 2 6108 4313

July 2017 / TMT MAGAZINE 43

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60 Seconds with Skypower Animator & Storyboard Artist, Jonathan Mortimer has been a parttime lecturer at Edinburgh Napier University since January 2016.

As winner of the Best Animator & Storyboard Artist 2016 – Scotland, we invited him to write more about the animation work he does.

What products and/or services does Skypower provide?

Since 2012 we have been providing solutions for film makers to achieve that hard to achieve aerial shot. We can supply a variety of drones including, those with heavy lift capability along with highly experienced and award winning camera operators and pilots, who understand the exacting standards required by Directors and Producers. Assuring our clients of a highly professional service, we also strive to make our offerings bespoke and tailored to their filming needs.

When a drone isn’t suitable we also offer additional elevated filming platforms such as cable cams, radio controlled airships and mast systems.

What does your client base look like?

Our clients are as diverse as the solutions we have provided for; TV & production agencies, marketing agencies, PR agencies, property developers, surveyors, tourism, event agencies and large corporate organisations throughout the UK and overseas.

What specific factors set Skypower apart from others in the field?

We hold an OSC (operational safety case) with CAA (Civil

Aviation Authority) which enables us to operate up to 10m in congested areas (50m standard).

Alongside this, we also have permission to operate up to 650ft high (400ft standard). This means we can operate legally in locations which other operators cannot, to ensure we get that shot. Our fleet of drones that we have available to hire, range from small indoor systems to heavy lift systems (capable of carrying cinematic cameras), which enables great flexibility.

As previously mentioned, we are also known for our creativity in finding a solution or work around when the norm will just not work.

What are the most significant challenges facing Skypower at present?

Ever increasing legislations or security requirements can be a challenge, however over the years we have built up a strong and trusted relationship with the authorities so we are able shoot in some truly amazing locations.

Retrospectively, this does take time to organise sometimes and can be restricted by production budgets for the more extreme locations.

What is the main objectives for your business in the future?

With technology constantly evolving we will continue to test, develop and invest in new

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innovative services so we can always provide added value to our clients.

What business or business person do you most admire and why?

You want me to limit to only one...? If I have to say just one, then it’s probably the late Steve Jobs. Great business owners, leaders or filmmakers, have this unique quality, that sets them apart from others, and this is the ability to think differently to everyone else and the courage to carry it through. Everyone has opportunities, but being able to think differently and see the solution in a different way enabled Steve Jobs to create perhaps the most well-known, and respected brand in the world.

You just have to admire that vision and commitment.

g 60 Seconds with Skypower

Name: Neil Willis Company: Skypower Email: neil@skypower.co.uk Web Address: www.skypower.co.uk Address: Ground Floor, 2 Woodberry Grove, London. N12 0DR Telephone: 0208 166 9712

July 2017 / TMT MAGAZINE 45

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In the Moment Over the course of several years now, the award-winning show ‘Billy’s Magic Moments!’ has become firmly established as Scotland’s premier provider of senior citizens’ entertainment for the residential care home, nursing home, day care centre and sheltered housing market.

Following their success in winning the Best Community Entertainer 2016 - Central Scotland award, we invited the firm’s Billy Riddell to entertain us with the details.

Named after the Perry Como hit song of 1958, ‘Billy’s Magic Moments!’ provides audiences with a very welcoming, and highly entertaining stroll down memory lane, thereby allowing your residents and/or clients to: • Evoke cherished memories for all who enjoy re-living the music of their earlier years!

• Join in singing along or dancing (or both!) to timeless classic hit songs!

• The show is easily affordable, both for afternoon or evening performances!

• Hugely popular for birthday or anniversary celebrations!

• So why not give your residents or clients a day or an evening to remember!

What others are saying ‘‘We’ve always had great nights with Billy, but that last one just topped the lot! Great music!

Interwoven with some great laughs! A real treasure of fun, from start to finish!’’

Broomfield Court, S.H Airdrie

“Billy is one of our most regular and welcome visitors. It’s great to watch the way he interacts with our residents, so it’s hardly surprising he appears for us so often. His last visit was once again greatly enjoyed by all our residents, family visitors and staff. Another resounding success for all concerned!’’

Erskine, Glasgow

‘‘Billy is a firm favourite here! We all have such a great time singing and dancing! Every time he appears here, it is great to see residents who had hardly spoken or opened their eyes for ages, singing along in their seats!’’

Raith Manor, C.H. Kirkcald ‘‘Another outstanding evening of music and laughs from Billy for our resident’s party. Just great!’’

Buckredden Care Centre, Kilwinning Billy’s Magic Moments of the 1960’s and 70’s We faithfully re-creating the original sounds of one of the most outstanding periods of popular music ever – the 1960’s and 1970’s! I present a full two hours of non-stop classic hits, featuring some of the greatest hits of the time. Each song is performed with live, with lead vocals and features many of the original sensational backing tracks from numerous iconic artistes including: The Beatles, The Rolling Stones, Elvis, The Beach Boys, The Kinks, T Rex, Status Quo, Abba and many more! So, if you’re planning an event or celebration – particularly for a senior audience – then please contact me and I’ll get back to you straight away.

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Company: Billy’s Magic Moments Name: Billy Riddell Email: info@billysmagicmoments.com Web Address: billysmagicmoments.com Address: 35 Maree Drive, Cumbernauld, Glasgow G67 4LW UK Telephone: +44 (0)1236 732 601

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Creating a Better Tomorrow Experian® unlocks the power of data to create opportunities for consumers, businesses and society. After their success in achieving the Best CRM Creative Services Director – USA accolade, we invited them to give a brief insight into their work around the power of data.

Experian® unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments — from buying a home or car, to sending a child to

college, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximise every opportunity.

We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly and organisations prevent both identity fraud and crime.

For more than 125 years, we’ve helped consumers and clients prosper and economies and communities flourish – but we’re not done yet! Our 17,000 people in 37 countries believe in the possibilities for you and our world - are growing. So, we’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Company: Experian plc Name: Bambi Crowell Email: bambi.crowell@experian.com Web Address: www.experianplc.com Address: 475 Anton Blvd, Costa Mesa, California 92626 USA Telephone: +1 714 830 5727

July 2017 / TMT MAGAZINE 47

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The Flexibility and Security You Need Absolute Identification, Inc. has created an impenetrable electronic network mesh – the electronic version of Kevlar – which overlays onto existing public and private networks, is sealed at the edges with unbreakable, proprietary technology for mobile devices. As part of our Visionaries in Technology series, we invited the firm to provide a short profile of their work.

Founded in 2009, Absolute Identification, Inc. has created an impenetrable electronic network mesh - which overlays onto existing public and private networks and is sealed at the edges - with unbreakable, proprietary technology for mobile devices and supports BYOD.

Our product also supports traditional desktops, laptops and sealed in the cloud with unbreakable technology for real as well as virtual servers. This impenetrable network mesh, is the first-of-its-kind, that is a proactive defence system, designed to be flexible and highly secure preventing cyber theft of digital information in whatever format it resides.

We named this unique and compelling data protection solution, ‘The Secure Mobile Ecosystem.’ This employs technologies which create sophisticated, highly secure and reliable data-in-flight and data-at-rest solutions that cannot be broken. This dramatically enhanced data availability, confidentiality, and integrity and prevents unauthorised access

or theft of digital data - while providing a way for users to securely store, manage and share collaboratively with workflow partners and/or secure communities of common interest (SCCI).

Company: Absolute Identification, Inc. Name: Don Ritzman Email: dritzman@absolute-id.com Web Address: www.absolute-id.com Address: 38 Bark Place, London, W2 4AT UK

48 TMT MAGAZINE / July 2017

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Ahead of the Game Brecht Kets of DAE Studios NV won the Game Developer of the Year, Belgium as part of the TMT Gaming Awards 2016. To celebrate, we spoke to him to find out more about the company, how it came to fruition and what its future holds.

DAE Studios NV is a young, creative and energetic company that offers cutting edge interactive 3D services to a broad range of customers. The firm started as a spin-off of Howest University in September 2014, rising from the world renowned Digital Arts and Entertainment bachelor course.

Now the firm strives to bring education, research and the industry together.

“Our mission is to transfer the power of game technologies to different domains,” explains Brecht, Managing Director of DAE Studios. “We aim to empower traditional industries to do better using gamification and interactive visualisations, respectively our two business units. We do this while injecting our knowledge back into education and applying research to real life projects.”

Gamification is using game technologies or game design principles in other domains, for instance learning and training.

Games have a huge potential to entertain people, but they also

have the tendency to let people discover and learn. Studies show that games have a higher efficiency rate than traditional methods when it comes to absorbing information. This has also been proven in the various projects we have already done in this field; such as evaluating if an applicant has the potential to become a good crane operator; and teaching youngsters how to consume energy in a durable way; and even creating interactive 3D applications for the new ‘Zwin’ museum.

“With interactive visualisations, we strive to do more and offer people true experiences,” Brecht continues. “We live in a world where everything is visual while people find it hard to visualise things. For instance, imagine you are building a house. People find it hard to visualise what the result could be. We can visualise new buildings that have yet to be built, and allow for real time manipulation: changing the colours of the walls, adding furniture or even changing the layout. Technology is our friend; we can offer these experiences using the power of augmented

reality, virtual reality and more.

Ever wanted to visit a chip factory? Now you can, using virtual reality or your mobile device, by downloading the app called “Visit IMEC’s clean room” we made for them. DAE Studios is also a proud member of the Belgian Hololens Circle.”

It is of utmost importance to Brecht and the team at DAE Studios NV that the firm keeps up-to-date with the latest technology trends to ensure that products are always innovative and, therefore, will become bestsellers.

“We’re always on the cutting edge of technology and able to quickly adapt to new technologies, commercialising them with speed,” he explains. “This is thanks to our direct connection with education and research. This is embodied in everything we do.

An example of this is co-founding the Hololens circle.

“We also listen to the client, incorporating them in the development process. Cocreation is at the core of what we do.”

Brecht believes that the firm’s success is largely down to the dedicated work force that it employs.

“We thrive to get the best out of our employees and believe in empowering the individual to become a better being, both personal and professional. We give our personnel a lot of freedom: we do not hire smart people and then tell them how they need to work. We integrate them on the team, determine our goal and they themselves can choose how they will achieve that goal in their most efficient way. Their opinion matters and their input is key to delivering awesome products. But most of all, we love what we do!”

With regards to the future, Brecht has ambitious plans for growth, and world domination!

“We want to have multiple spin-out companies (of which we are currently creating our first, being Play It Safe), develop new opportunities, remain a leader when it comes to commercialising new and emerging technologies, and increase our game portfolio.”

Company: DAE Studios NV Address: Botenkopersstraat 2 – 8500 Kortrijk - Belgium Email: Info@daestudios.be Telephone: +32 (0)56 59 12 88 Website: www.daestudios.be

July 2017 / TMT MAGAZINE 49

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Innovation AdEPT Telecom plc unite communication and innovation using technology. To celebrate their success in winning the CEO of the Year – UK, we invited Ian Fishwick to tell us more about the firm and explore the secrets behind its success.

Ian Fishwick has been a telecommunications MD/ CEO for over 25 years working in areas as diverse as secure battlefield communications and cable television. He has been running companies providing voice telephone service to the public since 1995. Ian begins by telling us more about his own role at the helm of the firm plus a short introduction to the firm’s work.

“I’ve learned over the years that customers need a small number of things doing very well to keep them satisfied. Fair prices.

Reliability. Accurate bills and the ability to speak to a friendly helpful person who’ll sort out their problem if something goes wrong.

“AdEPT unite communication and innovation using technology, bringing breakthrough ideas and the solutions to their clients’ businesses to help them succeed in an increasingly challenging market.

“Being listed on the London Stock Exchange, AdEPT has demonstrated a robust, highly competitive portfolio of services in this market, and indeed, put simply, Ian Fishwick and his team deliver products and services that help business to grow, to increase their competitive, to enhance their profitability, and to advance the way that they communicate with their customers as well as their own employees.”

AdEPT is one of only a handful of Telecoms companies listed on the London Stock Exchange, supplying services to nearly 20,000 customers across the UK including many well-known national companies, 42 Councils and some central government departments. Ian tells us more about this innovative firm and the range of services it provides.

“Here at AdEPT Our unified communication solutions utilise the world-leading Avaya Aura technology integrated with a range of Contact Management systems. We specialise in specific vertical markets: health, public sector and business centres. Around 70% of Private Hospitals in London and over 200 Business Centre’s use our services.”

Operating within the fast-paced telecoms market, Ian has a strong overview of the industry and understands the need to adapt to meet the ever-evolving needs of his clients, as he explains.

“When technology is moving so fast you need to keep abreast of changes in a wide range of ways. All our senior managers are registered to receive daily or weekly newsletters on topics of interest. Monthly, we receive the leading industry trade magazines. We then follow this up with in-depth reviews with suppliers who have products of interest.

“Currently, the adoption of cloud technology means that we are increasingly supporting products

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supplied from our data centres rather than on-site. We are seeing many companies opt for a private cloud solution where only their systems sit on their identifiable equipment. Others are happy to share servers.

“The requirement for faster and faster bandwidth is being driven using the cloud, video and online gaming. If your network connectivity is over three years old then it is almost certain that we can provide you a new connection that is better, faster and cheaper.

“Different Telecom networks are available in different parts of the UK and not every technology is available in every town. AdEPT is completely carrier independent and uses the best supplier and technology at your post codes to create the optimum data networks combining best speeds and best prices. In simple terms: why deal with one Telecom network, when you could deal with them all?”

As with any industry, in telecoms service is vital, and as such Ian strives to cultivate a supportive work environment where staff

feel willing and able to work hard and provide the highest possible level of service to their clients.

“Our internal culture is built around the statement: we are faces not numbers and so are you. We try to be the exact opposite of the faceless corporation. All our larger customers have personal account managers that deal with every aspect of their business.

Every email or letter you receive from us will include a photo of the person so that you know exactly who you are dealing with.

“Every month I issue an email to all employees highlighting some of the serious and fun things that are happening around the group.

We ensure that all enjoyable opportunities are open to all staff and not kept to the senior executives. We regularly raffle tickets for rock concerts and football games at Wembley.”

Moving forward, the firm will continue to adapt and grow to support its clients and provide them with the solutions they need, as Ian is proud to conclude.

Company: AdEPT Telecom plc Name: Ian Fishwick Email: ian.fishwick@adept-telecom.co.uk Web Address: www.adept-telecom.co.uk Address: 77 Mount Ephraim, Tunbridge Wells, Kent, TN4 8BS UK Telephone: +44 (0)844 55 77 300

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INTER-COM Translations is a top London-based foreign language services company, with a world-wide client base.

Translations • Voice-overs • Conference / Meeting interpreting • Film / TV script editing • Subtitling • Transcriptions • Copywriting • Typesetting • Proof reading / Editing • Foreign telephone calls etc.

At INTER-COM, we encourage our clients to consider us as part of their team – always there when you need us, always confident in the knowledge that we’ll take the headache out of your foreign language communications.

We offer translations in 225 languages including East and West European, Middle

Eastern, African, Central and East Asian.

Our 3,500 professional linguists work exclusively in their mother tongue and are based in their native country, ensuring they’re up-to-date with latest trends in their language. They cover any text ranging from basic correspondence and press releases, to highly technical literature, gaming websites and legal documents.

We cater for all subjects, including: • • • • • • •

Technical and Specialised: User manuals, Training DVDs and manuals, etc.

Remote Gaming: Bingo, Casino, Lottery, Mobile gaming, Poker, Sports betting & Video gaming, Legal & compliance and Regulatory & marketing.

Software and website localisation.

Medical & pharmaceutical.

Commercial, financial and banking.

Legal: Gaming compliance, Contracts, Insurance, Litigation, Claims, etc.

Voice-Overs: Script translation and recording. Narration for documentaries, Corporate presentations; Voice services for commercials / Video games / Advertising, etc.

INTER-COM Translations are proud to count many multinational companies and organisations as their clients. We pride ourselves in the quality of our personnel, our efficiency and high level of customer care, which is second to none.

If you are looking for a professional and dependable team for your foreign language communications, then look no further!

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