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FCB.AI: We've Refreshed our
Making machines fluent in human.
Deliver an exceptional customer experience with every call.
3 REASONS TO CHOOSE ELERIAN AI:
We get your voice right
Our digital agents engage with your callers in language they understand and a
voice that represents your brand. And with our intuitive no-code dialogue builder, automating your customer engagement couldn’t be easier.
Reduce the cost of calls with a virtual agent and delight your customers.
Exceptional caller experiences
Our digital agents are able to understand your customers, regardless of accent or dialect, and quickly determine their needs. And they improve caller experience by offering 24/7 assistance, reducing hold times, and delivering seamless service. The result? A fast, efficient, and empathetic resolution to customer queries across your digital channels.
Saving time, saving money
Our digital agents cost 70% less than a human operator, making them a cost-efficient solution for your business. As they can field high call volumes and handle repetitive tasks, they’ll free up your call centre staff to focus on higher value and complex cases. And, by automating outbound sales campaigns, our agents can increase revenue by identifying and generating up- and cross-sell opportunities.
CALLING ALL CONTACT CENTRES
With Elerian AI, automating your customer interactions using Conversational AI has never been easier. Our digital agent understands South African accents & dialects across any use case, answering your customers and solving their needs in fluent and natural language.
