Communications and Operations Manager Recruitment Pack (Gold Coast)

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Australian Indigenous Mentoring Experience

Staff Recruitment Pack Communications and Operations Manager, Gold Coast

AIME provides a structured dynamic educational program that connects volunteer university students in a one-on-one mentoring relationship with Indigenous high school kids. AIME dramatically improves the chances of Indigenous kids finishing school, and provides education and development for all people connected with the Program. The objective of AIME is to see all Indigenous kids finish school at the same rate as every Australian child.


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What’s in this Pack !

Player Profile

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Position Description

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Learning and Development information

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AIME Salary Structure

Key Dates to Remember

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15 October 2012 – Applications open

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4 November 2012 – Applications close (midnight)

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7 January 2013 – Employment starts at AIME


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Comm & Ops Manager, Gold Coast ! !

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Profile Energetic and a natural born leader. Perfection is their middle name. Highly motivated by the pursuit of excellence and a commitment to the cause, this player quietly pulls together the operations at two or three different sites. Experience in leadership and management shines through when this player takes the court for AIME. It's obvious they've handled pressure and produced results in the past. Their commitment to excellence in relationship building and communication skills comes to the fore as this player strolls up to the opposition and woos them instantly. All and sundry want to be on the same team as this player. A critical cog in the AIME Unit - a constant source of inspiration, they just keep sharing the love and building up confidence amongst the team.

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Value ! $68,200 (Super included) + Training and Development Package

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Team! Role This player sits in between the Program Director and the Program Managers on the ground. They are responsible for managing two or three Program Managers and their respective Programs. Within the team the Comm & Ops Manager is a linchpin, they connect the session messages and bring them to life through rehearsals with the Program Manager. They 'event manage' at the AIME Learning Centres. They build strategies around parental, teacher, principal and community engagement, and effectively have the chance to see at least 300 university students and 300 Indigenous high school kids across their three Programs have the chance to succeed through the AIME Program.

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Building Australia’s Future Leaders

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POSITION DESCRIPTION: Communications & Operations Manager! Position Details Reports to

Director of Program Operations

Number of staff to manage

2-4

Key relationships

Program Managers, key Program stakeholders (Mentees, Mentors, parents, teachers, universities and communities), Program Operations Director, Assistant Program Operations Director, Experience Day Coordinator.

Location of role (predominantly)

Gold Coast/NSW North Coast

M ain Purpose of the Role The Communications and Operations Manager role sits as the managerial link between the Program Managers and the Program Operations Director. They manage, lead and support between 2-4 Program Managers to see the successful delivery of the AIME Program at their respective university sites. The Communications and Operations Managers focus is on the morale and development of their Program Managers to ensure excellence in the operational development of the AIME Program on the ground. They are also responsible for the continual improvement and development of relationships at each site and will work closely with the Program Operations Director to ensure that the broader AIME strategy is implemented. The strategic direction of this role to keep the community around each university, and the university itself deeply engaged with the program is a key. Communications skills and a passion for understanding, motivating, and leading people are key attributes needed.

M ain Responsibilities " " " " " " " " " " "

Manage and motivate a team of Program Managers/Coordinators to successfully deliver the AIME Program. Support the implementation of the Mentor recruitment and selection program. Implement strategic communications and relationship management strategies with universities and other key AIME stakeholders, to ensure they are deeply engaged and connected with the Program and its mission, and also have the chance to regularly celebrate its success. Connect and engage Program Managers with the key messages AIME is seeking to present publicly. Motivate Program Managers to execute objectives. Ensure that Program Managers and National Presenters are rehearsed, prepared and organised for session delivery. Liaise with the partnering team and special guests for session visits. Produce regular communication materials for school and university contacts. Build strong relationships with relevant community and educational groups. Build, maintain and develop relationships within the school and university communities. Develop ability and capacity within Program Managers, and evaluate their performance, ensuring consistent standards and successful outcomes of AIME’s Programs.

K now ledge, Skills and Experience " " " " " " " " " " " "

Relevant tertiary qualifications. Strong relationship development and leadership capabilities. Calmness, balance and perspective. People management experience. Ability to multitask, prioritise and delegate. Capacity to motivate people. Capacity to execute plans. Excellent interpersonal skills, sensitivity to cultural and personal diversity. Excellent communications skills, both written and verbal. Ability to lead, set boundaries, and say no. Experience working with Indigenous Australians, or groups of different cultural backgrounds, or the desire to learn. Commitment to the development of young people and a belief in the power of education.


Learning & Development Strategy 2012 – 2013!

AIME is proud to offer a dynamic environment of learning and development for its staff. AIME is committed to building Australia’s future leaders – Indigenous and non-Indigenous – and providing an environment that brings all of these future leaders together to deliver the highest quality, most effective mentoring program available to Indigenous high school kids across our nation; so they can finish school at the same rate as every Australia child.

AIM E Learning & Developm ent K ey Program s – Touch-points – Initiatives 1.

AIME Staff Camps, AIME Quarterlies & Learning and Development Days 14 days where the whole team comes together in Sydney to touch base each quarter, to reflect, regroup and refine our skills and focus for the next stage. At the quarterly touch-points the AIME Team attends workshops run by some of Australia’s leading organizations including Google, Coca Cola, Telstra, Origin Energy, and Indigenous and non-Indigenous leaders. Themes include: Leadership, Management, Communication, Team Synergy, Culture and many more.

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AIME Professional Mentoring and Leadership Program Our commitment to mentoring also extends to our staff who receive their own Professional Mentor for 5-6 months of the year. It’s a chance for AIME to connect our staff with some of Australia’s current leaders, to grow and learn from their experience, and to then feed it back into our day-to-day work. The following, are an example of the calibre of people who have been involved as Professional Mentors with AIME: Chris Sarra (Executive Director, Stronger Smarter Institute), Adam Spencer (ABC Radio), Greg Hutchinson (Executive Partner, Bain & Company), Marion Potts (Artistic Director, Malthouse Theatre), Chris Boys (General Manager, Support Services Team, Social Ventures Australia), and many more.!

3.

Study and Development Leave Each AIME staff member will receive an extra 5 days of leave that can be directed towards the staff member’s development. It may mean that some staff choose to complete a course, others may wish to do some reading or writing, others may simply take the time to experience new perspectives through conferences or festivals. Staff simply apply for the extra leave, and then can use the pay for those 5 days of study and development leave and direct it towards something they want to do.

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Cultural Leave Each staff member will also receive 3 days of cultural leave each year. Basically this was brought in to give all of our staff, Indigenous and non-Indigenous, the chance to build their connection with Indigenous Australia. For many of our Indigenous staff it's a chance to get back home, to learn language, or maybe even to go to another blackfella's country and learn from their experience. Then for our non-Indigenous staff, it's a chance to really build that connect point around what it means to be Australian, a chance to maybe volunteer for another Indigenous organisation, or head off with an Indigenous AIME staff member to their country, or attend festivals such as Garma. A strong connection to Indigenous Australia makes us all much richer in terms of our history, identity and sense of belonging as Australians

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AIME Salary Structure! Staff Wage Progression The following information should be read in conjunction with the notes that are listed on the next page

Level

Qualification Guidelines

Role Type

Year 1

Year 2

1

Yr 12 or equiv, min exp in field, or TAFE/training accredited

Project Manager (Development Stage)

40,000

41,600

45,760

47,590

49,494

51,473

53,532

55,674

57,901

60,217

2

TAFE/training qualifications, & 5+ years exp in workplace

Administration

55,000

57,200

62,920

65,436

68,054

70,776

73,607

76,551

79,613

82,798

3

Uni qualified, or training & 2+ years work exp in field

Program Manager

66,000

68,640

75,504

78,524

81,665

84,931

88,329

91,862

95,536

99,358

4

Uni qualified, or training & 2+ years work exp in field

Project Manager / Com & Ops Manager

68,200

70,928

78,020

81,141

84,387

87,762

91,273

94,924

98,721

102,670

5

Uni qualified, 5 years+ work experience

Operations Manager

70,000

72,800

80,080

83,283

86,614

90,079

93,682

97,429

101,326

105,379

6

Uni qualified, 5 yrs + work exp or min 2 years exp in the field

Senior Level Management

75,000

78,000

85,800

89,232

92,801

96,513

100,373

104,388

108,564

112,906

Service Bonus (paid at end of relevant calendar year – Xmas Bonus)

Year 3

2,000

Salary sacrifice can provide Tax Free Dollars for those able to direct them to ATO approved expenses, which as a guide, can result in an additional $4,500.00 per year ‘in your pocket’ depending upon your package.

4,500

4,500

Year 4

Year 5

5,000 4,500

4,500

Year 6

Year 7

Year 8

10,000 4,500

4,500

Year 9

Year 10

15,000 4,500

4,500

4,500

4,500

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This%table%indicates%wage%levels,%which%have%been%set%out%under%broadly%defined%Qualification%Guidelines%based%on%a%combination%of%educational%attainment,%skills%levels%and%experience%in%the%field.%%Pay?rise%increments%fall%on% each%anniversary%of%the%date%you%commenced%work%with%AIME,%and%increase%by%4%%each%year%%?%this%increase%is%above%CPI.%%Please&note:%from%year%2%to%year%3%there%is%a%10%%increase.% The%figures%quoted%in%the%table%include%your%Superannuation%component.% It%should%also%be%noted%that%Management%and%the%Board%of%Directors%reserve%the%right%to%offer%increases%in%salary%or%remuneration%on%a%case?by?case%basis%and%may%also%offer%Contracts%of%Employment%to%individuals%who%may% sit%outside%the%listed%Qualification%Guidelines.% % Using a Program Manager role as an example, this is what the annual gross wage plus Service Bonuses would look like over a 10-year period of working at AIME: Please note with the addition of the Salary Sacrifice opportunity the below figures would have a further amount added due to an adjustment to your tax free threshold. Service Bonus years are highlighted in yellow.

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AIME reviews its salary packaging each year. !

Year 1

Year 2

Year 3 (10%)

Year 4

Year 5

Year 6

Year 7

Year 8

Year 9

Year 10

66,000

70,400

75,504

83,524

81,665

94,931

88,329

91,862

110,536

99,358


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Training & Development (Permanent Staff)

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Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

Yr 6

Yr 7

Yr 8

Yr 9

Yr 10

Study & Development Leave

5 Days p.a. (does not accrue)

5

5

5

5

5

5

5

5

5

5

Staff Camps & Training

15 Days per year

15

15

15

15

15

15

15

15

15

15

Professional Mentoring

5 Days per year

5

5

5

5

5

5

5

5

5

5

Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

Yr 6

Yr 7

Yr 8

Yr 9

Yr 10

0

3

5

5

5

5

5

5

5

5

Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

Yr 6

Yr 7

Yr 8

Yr 9

Yr 10

3

3

3

3

3

3

3

3

3

3

Yr 1

Yr 2

Yr 3

Yr 4

Yr 5

Yr 6

Yr 7

Yr 8

Yr 9

Yr 10

1

1

1

1

1

1

1

1

1

1

Program Manager Leave Extra Study & Development Leave

5 Days p.a. (does not accrue)

Cultural Leave (Permanent Staff) To attend Indigenous learning experiences, conferences, festivals, and build & share cultural knowledge.

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3 Days p.a. (does not accrue)

Guinness Book of Records The national team come together in Sydney at the beginning of December to celebrate successes of the year and to 'Strut the Streets'. You just might help to break a world record.

1 Days p.a. (does not accrue)

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Allowances (Criteria applies) Motor Vehicle

Annual Awards (All Staff) 1,000

Most improved

eg. Bronwyn Bancroft Artwork

Internet

500

Most Reliable

eg. Bangarra Season Pass

Phone

700

Best team player

eg. Virgin Blue Return Flights Holiday

Outstanding Results (Performer)

Another Prize

Best Internal Communicator

Another Prize

Best External Communicator

Another Prize

Best Prepared

Another Prize

Best Relationship Builder

Another Prize

Relocation (negotiable)

3,000

Discounts (All Staff) Thrifty AIME Staff Deal

Xmas Leave (All Staff) 2 days leave during the Xmas New Year period on top of annual leave entitlements

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