INNOVATIONS AND INSIGHTS
HOW CAN PROJECT MANAGERS INFLUENCE CHANGE IN LARGE, COMPLEX ORGANISATIONS?
(Souce: Canva)
WITH AROUND 16% OF PROJECTS FALLING INTO THE DOMAIN OF ‘BUSINESS TRANSFORMATION AND IMPROVEMENT’, HOW ARE WE AS PROJECT MANAGERS ABLE TO INFLUENCE CHANGE, PARTICULARLY IN COMPLEX ENVIRONMENTS?
I do not claim to be an expert in change or transformation, nor does this article hope to have all the answers to the question posed but I will attempt to share some of the observations (good and bad) that I have made along the way.
For much of my career, I have worked on and around initiatives intended to bring about large-scale change and while the projects, programs and industries have varied, many of the challenges and success factors have shared some common threads.
In 2017 I was asked to develop a digital education strategy for TAFE SA, the largest VET provider in South Australia. The strategy was intended to be a transformational document, outlining a series of projects relating to the learning management system and the processes, protocols and standards relating to digital delivery and assessment. The organisation is a complex one – around 290 delivery sites, 70,000+
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LESSON 1: TIMING IS EVERYTHING
