Benvinguts
WELCOME GUIDE
DE MONTCADA I REIXAC
2
3
CONTENTS
3
USEFUL SERVICES
4
Municipal services and facilities Emergency services
IN MONTCADA I REIXAC, WHAT DO I NEED TO DO TO...
1. Register as a resident (empadronament) 2. Get my health card 3. Send my children to school 4. Learn Catalan and Spanish and access lifelong learning 5. G et information on access to documentation and services and/or request a social settlement report 6. G et information on my surroundings and the city of Montcada i Reixac 7. Access municipal social services 8. Find work and/or find answers to work-related questions 9. Get information on housing issues 10. Get information on the environment
4 11
12 12 12 13 16 17 19 20 21 22 23
TRANSPORT
24
MORE USEFUL INFORMATION
25
4
USEFUL SERVICES MUNICIPAL SERVICES AND FACILITIES CITIZEN INFORMATION OFFICE (OAC)
This service provides comprehensive information on municipal services, on other general issues and on where administrative procedures must be carried out (resident registration or empadronament, direct debits, bill duplication, occupation of the public thoroughfare, complaints, suggestions, document entry register, etc.). In-person assistance City Council building Av. de la Unitat, 6. Ground floor Telephone: 935 726 474 Fax: 935 726 493 Email: oac@montcada.org Opening hours: Monday, Wednesday and Friday, 8 a.m.–2.30 p.m.; Tuesday and Thursday, 8 a.m.–7 p.m. Christmas holidays, Easter and bank holidays, 8 a.m.–2 p.m.; 15 June–15 September, 8 a.m.–2 p.m. Online assistance Virtual Citizen Information Office: www.montcada.cat Telephone assistance Telephone: 935 726 474 Available Monday–Friday, 9 a.m.–2 p.m. Facebook: www.facebook.com/ajuntament.montcada Twitter: @ajmontcada
MUNICIPAL CONSUMER INFORMATION OFFICE (OMIC)
This service offers direct, free advice to citizens on consumer issues. Aims: To inform and advise consumers on how to exercise their rights To receive complaints and claims from consumers To educate and train citizens about consumer issues City Council building Av. de la Unitat, 6. Ground floor Telephone: 935 726 474
Opening hours: Monday, Wednesday, Thursday and Friday, 9 a.m.–2 p.m. Tuesday, 10 a.m.–1 p.m. and 3 p.m.–7 p.m. Email: omic@montcada.org
WOMEN’S INFORMATION OFFICE (OAD) Municipal services that offers specialist information and assistance to girls and women in the municipality. This office provides women with information, advice, guidance and technical support. It also leads specific campaigns to prevent, detect and raise awareness of discrimination and violence towards women. Support and advice for women’s organisations Specialised services (appointment required) Individual psychological assistance Group psychological support Assistance for children and young people: psychological support for the children of women who have been victims of domestic violence Legal advice Casa de la Vila C. Major, 32 Opening hours: Monday–Friday, 9.30 a.m.– 1.30 p.m. (outside these hours, an appointment must be made) Telephone: 935 651 121/935 651 122 Email: oficinadona@montcada.org Facebook: donesmir
LGBTI INFORMATION OFFICE
The LGBTI Information Office offers legal and psychological advice and support to anyone who has suffered violence or discrimination due to their sexual orientation, gender identity or gender expression. Casa de la Vila C. Major, 32 Opening hours: last Thursday of every month, 5 p.m.–7 p.m. Telephone: 935 726 474 Email: atenciolgtbi@montcada.org
CAN TAULER YOUNG PEOPLE’S SPACE
Public facility for young people with a view to bringing young people together and encouraging the exchange of information, commu-
5 nication and cultural and social production, thus improving their all-round education and promoting a sense of community. C. Jaume Balmes, 16 Telephone: 935 641 741 Opening hours: Winter: 4 p.m.–8 p.m., Monday–Saturday Summer: 4 p.m.–8.30 p.m., Monday–Saturday Email: cantauler@montcada.org Website: www.mirjove.cat Facebook: www.facebook.com/mirjove.cat Twitter: @cantauler Instagram: cantauler
INCLUSIVE POLICIES TECHNICAL UNIT
This department is responsible for managing the welcome and integration programme for migrants arriving in Montcada i Reixac through personalised assistance and planning, as well as training, information, services and social and educational activities. It supports projects relating to interculturality. The services it offers are as follows: The First Reception Service offers one-toone assistance with a view to informing new arrivals about their adopted surroundings and society. The service provides information on the structure of the city and how it works, as well as the resources available and access to documentation. Meanwhile, it also offers guidance and information on the legal and administrative aspects of coming to live in Montcada i Reixac from overseas, with advice linked to migration, access to documentation and the various municipal reports that may be required for foreign residents: dequate housing reports for residence A permit renovation Adequate housing reports for family reunification Social settlement reports Social integration reports/renovation of temporary residence
The Community Action Service leads various social and educational campaigns among the community, aimed at different organisations, groups, schools and the general public. Activities are organised for newcomers to the municipality to provide information and guidance on issues relating to their surroundings in Montcada i Reixac and the resources available here. Meanwhile, the Xarmir platform — the Montcada i Reixac anti-rumour network — works to combat stereotypes and prejudices relating to cultural diversity. Group talks, workshops based around migration, and training courses on social, employment and other subjects are also organised to make the settling process as easy as possible and improve knowledge of our society. Its aims are: 1. T o optimise work with the migrant population 2. T o help locals and the migrant population live together in harmony 3. T o promote diversity through awareness-raising activities 4. To build relationships and encourage social interaction Kursaal Cultural Space C. Masia 39, 1st floor Telephone: 935 647 183 Opening hours: 9 a.m.–2 p.m. Appointment required Email: primeraacollida@montcada.org
OFFICE FOR THE PROMOTION OF THE ECONOMY AND EMPLOYMENT Employment area Career advice Vocational and continuing education Subsidised courses aimed at both the employed and the unemployed Entrepreneurship area Support and advice for entrepreneurs
C. Alt de San Pere, 73 Telephone: 935 648 505 Fax: 935 648 521 Email: promocioeconomica@montcada.org Facebook: www.facebook.com/promocioeconomicamir
6 MUNICIPAL SOCIAL SERVICES
These are all the services, resources and programmes aimed at improving the quality of life of all of Montcada i Reixac’s residents, especially those that require special support. They are the front line of the public social services system and ensure proximity with users in family and social contexts. Basic services for Montcada Centre, Mas Rampinyo, Montcada Nova-Pla d’en Coll, Font Pudenta, Vallençana-Reixac and Terra Nostra C. Major 32, 2nd floor Telephone: 935 753 430 Email: serveissocials@montcada.org Basic services for Can Sant Joan, La Ribera and Can Cuiàs Kursaal Cultural Space C. Masia 39, 2nd floor Telephone: 934 451 889 Email: serveissocials@montcada.org Centre for advice on drug addiction and dependency. Space for the public to seek information and answers to questions about drugs and technology addiction, as well as the risk behaviours derived from them. Opening hours: Monday–Friday, 9 a.m.– 2 p.m. Casa de la Vila (Major, 32) Telephone: 935 753 430/633 334 753 Email: passa@montcada.org Facebook: www.facebook.com/PASSA-Punt-dassessorament-en-droguesInstagram: passa.passa
OFFICE FOR EDUCATION, CHILDREN AND YOUNG PEOPLE
This service offers information and advice on all procedures relating to obligatory schooling and on school–work transition programmes.
City Council building Av. de la Unitat, 6. Ground floor Telephone: 935 726 474 Fax: 935 726 493 www.montcada.cat (Municipal/Office for Education pages) Email: educacio@montcada.org Local School–Work Transition Service Detection, prevention, guidance, training, assistance and monitoring programme for young people between 15 and 25 to keep them in school or help them return to the education system and assist them in their transition into the world of work. This tool is useful for young people moving on from school into employment. City Council building Av. de la Unitat, 6. Ground floor Opening hours: Monday–Friday, 9 a.m.– 2 p.m. Telephone: 935 726 474 Fax: 935 726 493 www.montcada.cat (Municipal/Office for Education pages) Email: educacio@montcada.org
OFFICE FOR PUBLIC HEALTH
This office provides the population of Montcada i Reixac with the resources and measures needed to guarantee the best possible health conditions, both individually and as a community. Access to Public Healthcare for new arrivals Everyone who lives in Catalonia has the right to healthcare, regardless of their administrative situation. Public healthcare is governed by the Generalitat de Catalunya’s Health Department. To facilitate communication between healthcare staff and patients from overseas, a 24-hour telephone service called CatSalut Respon is available and can provide access to an interpreter. Useful telephone numbers: 061: CatSalut Respon 900 212 222: Number for confidential information on AIDS, HIV and other sexually
7 transmitted diseases. It offers information and advice on infections, prevention and transmission and on the resources available. This number is free and confidential. It is especially important for your children to have a health card when you send them to school. If your child was not born in Spain, you will have to explain to the paediatrician which vaccines they have had in your country of origin. If any are missing, the paediatrician will make sure they get them. All vaccines considered mandatory in the vaccine schedule in Catalonia are free. If you want to open a food business in Montcada i Reixac, you need to know… You will need to get in touch with Montcada i Reixac City Council’s Citizen Information Office to apply for a Municipal Business Activity Licence and register with the Municipal Health Register for Food Businesses. City Council building Av. de la Unitat, 6. Ground floor Telephone: 935 726 474 Email: salut@montcada.org Opening hours: Monday–Friday, 9 a.m.– 2 p.m.
OFFICE FOR SPORT
The Municipal Institute of Sports and Leisure (IME) is the municipal organisation responsible for all aspects of sports and leisure in Montcada i Reixac. The aims of the Institute are to promote sport for all as a way of improving health and to provide access to quality sports activities with a view to spreading the values inherent in sports culture throughout society. Municipal Institute of Sports and Leisure offices C. Tarragona, 32 (Montcada Aqua) Public opening hours: Monday–Thursday, 9 a.m.–1 p.m. and 5 p.m.–7 p.m.; Friday, 9 a.m.–1 p.m. Telephone: 935 650 999 Fax: 935 644 220 Email: ime@montcada.org Website: www.imemontcada.org
Montcada Aqua Offers supervised and non-supervised sports activities. C. Tarragona, 32 Opening hours: Monday–Friday, 7 a.m.– 11 p.m.; Saturday, 8 a.m.–9 p.m.; Sunday, 9 a.m.–2 p.m. Telephone: 935 650 996 Fax: 935 650 997 Email: montcadaaqua@geafe.com Website: www.imemontcada.org/AQUA/
OFFICE FOR CULTURE, HERITAGE AND CULTURAL FACILITIES Casa de la Vila C. Major, 32 Opening hours for the Office for Culture and Heritage: Monday–Friday, 9 a.m.–2 p.m. Telephone: 935 651 122/935 651 121 Email: cultura@montcada.org Municipal Auditorium Plaça de l’Església, 12 Opening hours: Tuesday–Saturday, 5 p.m.– 9 p.m.; Sunday, 11 a.m.–2 p.m. Telephone: 935 751 289 Email: auditori@montcada.org Website: www.mirteatres.cat Twitter: @mirteatres Instagram: mirteatres Kursaal Cultural Space C. Masia, 39 Telephone: 934 451 888 Email: kursaal@montcada.org Website: www.mirteatres.cat Twitter: @mirteatres Instagram: mirteatres Casa de les Aigües Av. de la Ribera, s/n Opening hours: Sunday, 11 a.m.–2 p.m. Telephone: 935 651 122/610 144 499 Email: museumunicipal@montcada.org Municipal Theatre C. Tarragona, 32 Telephone: 935 651 122 / 935 640 020 Email: cultura@montcada.org Website: www.mirteatres.cat Twitter: @mirteatres Instagram: mirteatres
8 Montcada Municipal Museum C. Major, 32 Opening hours: Tuesday–Friday, 10 a.m.– 2 p.m. and 5 p.m.–8 p.m.; Saturday and Sunday, 10 a.m.–2 p.m. Telephone: 935 651 121/610 144 499 Fax: 935 754 014 Email: museumunicipal@montcada.org Twitter: @museumontcada Instagram: museumontcada Can Sant Joan Library C. Turó, 45 Winter opening hours: Monday, Tuesday, Wednesday and Friday, 3.30 p.m.–8.30 p.m.; Thursday, 10 a.m.–2 p.m. and 3.30 p.m.– 8.30 p.m.; Saturday, 10 a.m.–2 p.m. Summer opening hours: Monday–Friday, 3.30 p.m.–8.30 p.m.; Thursday 10 a.m.– 2 p.m. Telephone: 935 751 901 Email: b.montcada.csj@diba.cat Website: biblioteques.montcada.cat Twitter: @bibsmir Instagram: bibsmir Elisenda de Montcada Library C. Tarragona, 32 Winter opening hours: Monday and Tuesday, 3.30 p.m.–8.30 p.m.; Wednesday, Thursday and Friday, 10 a.m.–2 p.m. and 3.30 p.m.– 8.30 p.m.; Saturday, 10 a.m.–2 p.m. Opening hours: Monday–Friday, 3:30 p.m.– 8:30 p.m. Telephone: 934 925 959 Email: b.montcada.em@diba.cat Website: biblioteques.montcada.cat Twitter: @bibsmir Instagram: bibsmir
Cooperation and Solidarity Acts in two main areas. The first is cooperation with international development; the second, awareness-raising and education for development. Telephone: 935 726 47 Email: solidaritaticooperacio@montcada.org Citizens’ Involvement Encourages the public to get involved in municipal issues, through various mechanisms, organisations and participative processes. Telephone: 935 726 474 Email: participaciociutadana@montcada.org Facebook: participaciomir Twitter: @participaMiR • Montcada participa The ‘Montcada Participa’ platform offers the public the chance to participate in municipal projects in an easy, simple way, so that the citizens’ perspective is taken into account when decisions regarding management of the municipality are made. Website: participa.montcada.cat • Portal d’Entitats de Montcada i Reixac This portal acts as a directory of all the charities and non-profit organisations in Montcada i Reixac and their activities. Website: entitats.montcada.cat • Active ageing This campaign covers the various activities and projects that interact with older people. It also coordinates the ‘Montcada ciutat amiga de les persones grans’ programme, the aim of which is to make the municipality friendly and comfortable for older people. Facebook: Envelliment actiu Montcada i Reixac
CITIZENS’ OFFICE
City Council building Av. de la Unitat, 6. Ground floor Opening hours: 9 a.m.–2 p.m. Telephone: 935 726 474 Fax: 935 726 493
• Xarxa d’Equipaments This network coordinates and manages local social and cultural facilities and organises courses, workshops and other activities for the public. Facebook: equipamentsmir
9 Casa de la Vila C. Major, 32 Opening hours: Monday–Friday, 8 a.m.– 9:30 p.m.; Saturday and Sunday, 10 a.m.– 2 p.m. Telephone: 935 651 122 Email: casadelavila@montcada.org Facebook: equipamentsmir Can Cuiàs Civic Centre C. Geranis, s/n Opening hours: Monday–Friday, 5 p.m.– 9.30 p.m.; Wednesday, also 10 a.m.–2 p.m. Telephone: 935 758 705 Email: centreciviccancuias@montcada.org Facebook: equipamentsmir L’Alzina Civic Centre C. Núria, 73 Opening hours: Monday–Friday, 4 p.m.– 9 p.m. Telephone: 935 640 862 Email: alzina@montcada.org Facebook: equipamentsmir La Ribera Civic Centre C. Llevant, 10 Opening hours: Monday–Friday, 9 a.m.– 2 p.m. and 5 p.m.–8 p.m. Telephone: 935 753 080 Email: centreciviclaribera@montcada.org Facebook: equipamentsmir
Hotel d’Entitats A space for charities and non-profit organisations. It is also home to the ‘Mentrestant’ service and the Can Sant Joan Open Centre, which manages Social Services and Inclusive Policies. C. Viver, s/n Facebook: equipamentsmir Casa de la Mina Senior Citizens’ Centre Av. de la Unitat, s/n (Parc de les Aigües) Opening hours: Monday, 4 p.m.–8 p.m.; Tuesday–Friday, 9.30 a.m.–1 p.m. and 4 p.m.–8 p.m. Telephone: 935 644 418 Email: caalamina@montcada.org Facebook: casalgentgrancasadelamina Montcada i Reixac Community Centre Rbla. Països Catalans, s/n Opening hours: Monday–Friday, 9 a.m.– 9 p.m.; Sunday, 10 a.m.–1:30 p.m. and 3.30 p.m.–9 p.m. Saturday, closed. Telephone: 935 646 061 Email: cc.montcadaireixac@gencat.cat
10 MUNICIPAL MEDIA
Montcada Comunicació Av. de la Unitat, 6. Floor -1 Opening hours: Monday–Friday, 9 a.m.– 2 p.m. Telephone: 935 726 492 Email: som@laveu.cat Facebook: Montcada Comunicació Twitter: @laveudemontcada Instagram: Montcada_comunicacio YouTube: Montcada Comunicació Montcada Ràdio Channel: 104.6 FM Website: www.montcadaradio.com ‘La Veu de Montcada i Reixac’ Free fortnightly municipal bulletin. Can be picked up at municipal centres, pharmacies, bakeries and establishments with advertisements in the bulletin. ‘laveu.cat’ news website Website: www.laveu.cat Municipal website Institutional and informative website for Montcada i Reixac City Council. Website: www.montcada.cat ‘Montcadaconnecta’t’ municipal Wi-Fi network Montcadaconnecta’t-Wifi is a free public service offered by Montcada i Reixac City Council that provides internet access through Wi-Fi hotspots at various points across the municipality and in municipal centres. You can access Montcadaconnecta’t-WIFI from a laptop or smartphone with a Wi-Fi connection. Find all the information you need to register for the service on the municipal website www.montcada.cat.
11 EMERGENCY SERVICES
Emergency telephone number (police, fire service and ambulance) Telephone: 112
Fire service Telephone: 112
A&E (8 a.m.–12 a.m.) Plaça Lluís Companys Telephone: 935 754 094 / 935 750 544
Ambulance Telephone: 061
Mossos d’Esquadra (Catalan police station) Corner of C. Segre and Pla de Matabous Telephone: 112 Local police C. Progrés, 29 Telephone: 092/935 752 177 Twitter: @Policia_MiR National police C. Major, 34 Telephone: 091/935 642 450/935 642 654 Civil Protection Hotel d’Entitats Can Sant Joan C. Viver, s/n Telephone: 935 751 717 Website: www.protecciocivilmontcadaireixac.org Twitter: @pcmontcada Forest Defence Group (ADF) La Serralada C. Malves, s/n Telephone: 648 698 456 Twitter: @ADF_301_MIR Instagram: adflaserralada
A&E (12 a.m.–8 a.m.) CUAP Casernes (Barcelona) C. Fernando Pessoa, 47–51 Telephone: 932 747 955 If required, users may call the local police, who will request a taxi to take them to the CUAP (urgent primary healthcare centre). This service is exclusively for urgent needs that are nonetheless neither serious nor life-threatening. Women’s assistance For victims of violence Telephone: 900 900 120 For victims of domestic violence Telephone: 016 Children’s emergency assistance Telephone: 116
12
IN MONTCADA I REIXAC, WHAT DO I NEED TO DO TO... 1. REGISTER AS A RESIDENT
2. GET MY HEALTH CARD
When you arrive in a new city, the first thing you need to do is register as a resident with the council, whether your status is regularised or otherwise. This applies regardless of age, as to be registered as a resident is a right that enables you to access municipal services and resources.
To be seen at a healthcare centre, hospital or pharmacy, you need a health card. Once you have registered as a resident with your council, you may use the public healthcare system (doctor’s appointments, medication, tests, X-rays, hospital stays, etc.). Once you have been registered as a resident in Catalonia for at least 3 months, you can request a health card at your nearest Primary Healthcare Centre (CAP). Anyone without a health card will only have access to urgent or emergency healthcare in hospitals or healthcare centres, unless they are pregnant or a minor. There are 2 types of health card: The basic health card, which you will be given in your first year registered as a resident, includes emergency treatment, health programmes and primary healthcare (which includes subsidised medicines from pharmacies, for which you will pay 40% of the total price). The second-level card, to which you will be entitled after the first year, also includes specialist care.
GO TO:
City Council building Av. de la Unitat, 6. Ground floor Telephone: 935 726 474 Fax: 935 726 493 Email: oac@montcada.org Opening hours: Monday, Wednesday and Friday, 8 a.m.–2.30 p.m.; Tuesday and Thursday, 8 a.m.–7 p.m. Christmas holidays, Easter and bank holidays, 8 a.m.–2 p.m.; 15 June–15 September, 8 a.m.–2 p.m.
DOCUMENTATION YOU NEED TO BRING:
riginal ID card, residence permit or O passport Property deed, horizontal division deed or rental agreement Most recent receipt for rent payment If the property is already occupied, you will need a signed authorisation from the owner or the person named on the rental agreement and a photocopy of their ID card In the case of minors, an original family book is required All documents must be original. Everyone over the age of 18 must sign the resident registration form.
WHAT RIGHTS COME WITH REGISTRATION AS A RESIDENT?
ublic health care P Basic mandatory education for your children (nursery, primary and secondary, from 3 to 16 years) Access to basic municipal social services
WHAT DO I NEED TO DO TO GET IT?
1. Bring your resident registration certificate (empadronament — you can get this at the City Hall. See section 1) 2. Bring your passport, ID card or foreigner’s ID card (NIE) 3. If you have a work contract, bring a photocopy of your Social Security card 4. Go to one of the healthcare centres in Montcada i Reixac and fill in a card request form Primary Healthcare Centre (CAP) Pl. Lluís Companys, s/n Telephone: 935 750 544 Opening hours: 8 a.m.–8 p.m.
13 Les Indianes Primary Healthcare Centre (CAP) Camí de la Font Freda, 13 Telephone: 935 752 601 Opening hours: 8 a.m.–8 p.m.
WHERE DO I GO FOR...
1. N on-urgent assistance: You need to make an appointment at the CAP for the following specialities:
GP Paediatrician Gynaecologist Dentist Social worker Nurse
2. Urgent assistance: Go to A&E at the Montcada i Reixac CAP. 3. Emergency assistance: If the person’s life is in danger, go to the hospital or call 061 (only to be used in very serious cases). Reference hospital: Vall d’Hebron Hospital Pg. Vall d’Hebron 119–129, Barcelona Telephone: 932 746 087 •O ther health-related information Sanitat Respon: this is a 24-hour telephone service, where qualified staff can take care of any of your medical queries. Telephone: 902 111 444
3. S END MY CHILDREN TO SCHOOL In Catalonia, schooling is obligatory and free between the ages of 6 and 16, whether the child is originally from Catalonia or elsewhere. Education is both a right and a duty. Catalan is the language used normally for communication and education in schools. So that children can go to school, they must be enrolled. Schooling begins at the age of 3, at the infant school stage, though it is not obligatory until the child is 6.
WHERE DO I GO?
For general information, go to the City Council’s Office for Education, Children and Young People. Av. De la Unitat, 6. Edifici Central Telephone: 935 726 474 Fax: 935 726 493 Website: www.montcada.cat (Municipal/Office for Education pages) Email: educacio@montcada.org
WHAT IS THE PROCEDURE FOR FINDING INFANT AND PRIMARY SCHOOLS (3–12 YEARS) AND SECONDARY SCHOOLS (12–16 YEARS)?
Every year, there is a standard pre-enrolment period (the exact dates vary from year to year, but it is usually between March and April). The Office for Education, Children and Young People sends out letters to all children who will be starting infant school (P3) and to pupils moving on to secondary education, informing them of each centre’s open days and the dates of the pre-enrolment period. Families are also sent a guide to local schools, which includes all the educational centres and services in Montcada i Reixac. You will need to go to your first-choice school and request the form, fill it in and submit it to the school. To enrol a child outside of the standard period, you will need to go directly to your
14 desired school or apply to the City Council, in which case your child’s details will be collected, you will be informed of the available places and your application will be passed on to the education inspection department, which will notify you of which centre your child has been assigned.
EMB Can Sant Joan C. Font, 6 (Can Sant Joan) 935 646 055
WHAT IS THE PROCEDURE FOR FINDING A NURSERY (0–3 YEARS)?
Supplementary services Mentrestant service: This is a free service offered to families facing social and familial difficulties with children between 0 and 3 years, located at the Hotel d’Entitats at Can Sant Joan (C. Viver, s/n) and managed by Social Services, which you will need to contact if you wish to use this service (C. Masia 37–43, Kursaal Building; 934 451 889).
The Office for Education, Children and Young People sends out letters to all families registered as residing in the municipality with children between 0 and 3, informing them of the open days for local nurseries and the dates of the pre-enrolment period. A guide to nurseries in the municipality will also be attached. Pre-enrolment — which usually takes place in May, after the primary and secondary enrolment period — is carried out at your desired nursery, where they will tell you when you will find out if your child has a place. Once the places are allocated, families with a place at the nursery will enrol on site in the period indicated by the nursery. If you would like to request a place outside of the standard pre-enrolment period, please contact your chosen nursery and you will be added to its waiting list.
WHAT CENTRES ARE THERE IN MONTCADA I REIXAC? Nurseries (0–3 years) EBM Camí del Bosc C. Circumval·lació, s/n (Can Cuiàs) 935 758 093
EBM Mitja Costa Av. Terra Nostra, s/n (Terra Nostra) 935 754 273 EBM Font Freda C. Francesc Layret , s/n (Montcada Nova) 935 644 702 EBM Can Casamada C. Montiu 5 (Montcada Centre) 935 752 851
Disney – Montcada C. Girona, 12 (Pla d’en Coll) 935 645 747
INFANT (3 to 6 years) AND PRIMARY EDUCATION (6 to 12 years) State infant and primary schools Escola Elvira Cuyàs C. Baix de Sant Pere, 15 (Mas Rampinyo) Telephone: 935 640 398 Fax: 935 752 138 Email: ceipelviracuyas@xtec.cat Website: agora.xtec.cat/ceipelviracuyas Escola Mas Rampinyo C. Joan Miró 13-15 (Mas Duran) Telephone: 935 640 822 Email: a8064052@xtec.cat Website: agora.xtec.cat/esc-masrampinyo Escola El Viver C. Font, s/n (Can Sant Joan) Telephone: 935 645 552 Fax: 935 645 552 Email: ceipelviver@xtec.cat Website: agora.xtec.cat/escolaelviver Escola Reixac C. Doctor Buxó, s/n (Montcada Centre) Telephone: 935 641 743 Fax: 935 640 408 Email: ceipreixac@xtec.cat Website: agora.xtec.cat/ceipreixac
15 Escola Font Freda Camí de la Font Freda, s/n (Montcada Nova) Telephone: 935 642 871 Fax: 935 642 871 Email: ceip-fontfreda@xtec.cat Website: escolafontfreda.blogspot.com.es Escola El Turó C. Montiu, 18 (Montcada Centre) Telephone: 935 640 541 Fax: 935 640 541 Email: ceipelturomontcada@xtec.cat Website: agora.xtec.cat/ceipelturomontcada Escola Mitja Costa Av. Terra Nostra, s/n (Terra Nostra) Telephone: 935 641 743 Fax: 935 642 872 Email: ceip-mitja-costa@xtec.cat Website: www.xtec.cat/ceip-mitja-costa Semi-private infant and primary schools Col·legi La Salle Pg. Sant Joan Baptista de La Salle (Montcada Nova) Telephone: 935 641 590 Fax: 935 751 465 Email: lasallemontcada@lasalle.cat Website: www.montcada.lasalle.cat Col·legi FEDAC C. Major, 29 (Montcada Centre) Telephone: 935 641 696 Fax: 935 647 352 Email: Fedac.montcada@fedac.cat Website: www.fedac.cat/montcada La Ginesta C. Circumval·lació, s/n (Can Cuiàs) Telephone: 935 758 893 Fax: 93 359 92 66 Email: A800868@xtec.cat Website: www.ginestamontcada.cat
OBLIGATORY SECONDARY EDUCATION (ESO) (12 TO 16 YEARS). State secondary schools Institut La Ribera C. Larramendi, s/n (Montcada Centre) Telephone: 935 753 040 Fax: 935 752 785 Email: ieslaribera@xtec.cat Website: agora.xtec.cat/ieslaribera Institut La Ferreria C. Progrés, 3 (La Ferreria industrial estate) Telephone: 935 752 184 Fax: 935 752 785 Email: islaferreria@xtec.cat Website: www.inslaferreria.cat Institut Montserrat Miró i Vila C. Carrerada, s/n (Montcada Nova) Telephone: 935 642 781 / 935 643 552 / 935 650 067 Fax: 935 752 502 Email: iesmontserratmiro@xtac.cat Website: iesmm.org/ Escola El Viver C. Font, s/n (Can Sant Joan) Telephone: 935 645 552 Fax: 935 645 552 Email: ceipelviver@xtec.cat Website: agora.xtec.cat/escolaelviver Semi-private secondary schools Col·legi La Salle Pg. Sant Joan Baptista de La Salle (Montcada Nova) Telephone: 935 641 590 Fax: 935 751 465 Website: www.montcada.lasalle.cat Col·legi La Ginesta C. Circumval·lació, s/n (Can Cuiàs) Telephone: 935 758 893 Fax: 93 359 92 66 Email: A800868@xtec.cat Website: www.ginestamontcada.cat
16 4. LEARN CATALAN AND SPANISH AND ACCESS LIFELONG LEARNING There is a wide range of courses on offer in Montcada i Reixac, whether you want to learn a language, get your secondary school certificate, specialise in a certain profession, etc.
ADULT EDUCATION CENTRE
What is on offer? Catalan for beginners Spanish courses for new arrivals Basic training Secondary Education Certificate (ESO) Preparation for further and higher education access tests English for beginners IT courses Where do I go? C. Reixagó, 5 Telephone: 935 643 001 Email: cfa-montcada@xtec.cat Website: agora.xtec.cat/cfa-montcada Public opening hours: Monday and Wednesday, 10 a.m.–1 p.m.; Thursday, 4 p.m.–6 p.m.
LOCAL CATALAN SERVICE
What is on offer? In-person and distance learning Catalan courses for adults (over 18, or 16 for new arrivals from overseas) to improve understanding, speaking and writing skills. All levels – beginners’, basic, elementary, intermediate, proficient and superior. Beginners’ and basic Catalan courses and sessions for specific groups and purposes: restaurant industry, business, young people, etc. Information on paper and online resources for learning Catalan. Activities to promote social use of Catalan: reading groups, theatre excursions, cultural visits and outings to get to know Montcada i Reixac. Language volunteer programme, which brings Catalan speakers into contact with Catalan learners so that they can practise
speaking Catalan. Information on linguistic rights and duties. General or sector-specific campaigns to promote the use of Catalan. Correction of short texts. Where do I go? Casa de la Vila C. Domènec Fins, 15. 4th floor Opening hours: Monday–Thursday, 10 a.m.–1 p.m.; Tuesday and Thursday also 5 p.m.–6.30 p.m. Telephone: 935 751 644 Email: montcadaireixac@cpnl.cat Website: www.cpnl.cat/montcadaireixac Facebook: www.facebook.com/slc.montcadaireixac Twitter: @CNLVO3 Instagram: cnlvo3
VALIDATION OF QUALIFICATIONS
What is on offer? This service takes care of the procedure to recognise and validate overseas higher qualifications and overseas non-university qualifications and studies. Where do I go? Vallès Occidental Regional Education Service C. del Marquès de Comillas, 67, Sabadell Telephone: 937 48 44 55 Opening hours: Monday–Friday, 9 a.m.– 2 p.m. Website: http://ensenyament.gencat.cat/ca/ serveis_territorials/valles_occidental/ Government Delegation in Catalonia Education Inspection Department C. Bergara, 12, 1st floor, Barcelona Telephone: 935 209 681 Opening hours: Monday–Friday, 9 a.m.– 2 p.m. Website: www.mec.es SARU: the university qualification recognition service Via Laietana, 2, Barcelona Telephone: 935 526 989 Opening hours: 9 a.m.–2 p.m. (August and September, 10 a.m.–2 p.m.) Email: saru@gencat.cat Website: treballiaferssocials.gencat.cat
17 PROFESSIONAL TRAINING
What is on offer? Baccalaureate Preparation course for higher education access tests Specific further and higher professional training Technical qualification in assistance to persons in a situation of dependence Technical qualification in auxiliary nursing care Technical qualification in micro-computing systems and networks Higher technical qualification in computer network systems management Higher technical qualification in multi-platform applications development Higher technical qualification in dental prosthetics Higher technical qualification in oral hygiene Where do I go? Institut La Ferreria C. del Progrés, 3 (La Ferreria industrial estate) Telephone: 935 752 184 Fax: 935 752 785 Email: ieslaferreria@xtec.cat Website: www.inslaferreria.cat
OFFICE FOR THE PROMOTION OF THE ECONOMY AND EMPLOYMENT
What is on offer? Vocational courses for the unemployed and continuing training for the employed. Through this training, you can improve your professional skills. Where do I go? C. Alt de Sant Pere, 73 (Mas Rampinyo) Telephone: 935 648 505 Fax: 935 648 521 Email: promocioeconomica@montcada.org Website: www.montcada.cat (Municipal/Office for Promotion of the Economy pages) Facebook: www.facebook.com/promocioeconomicamir
5. G ET INFORMATION ON ACCESS TO DOCUMENTATION AND OTHER PROCEDURES FOR FOREIGN RESIDENTS The First Reception Service provides advice and information on legal and work issues, as well as access to services. It also provides advice and assistance for the migrant population in areas related to documentation, family reunification and reports foreign residents may require, such as the settlement report and the adequate housing report. What kind of information does it offer? Residence/work permits Family reunification General initial procedures Exceptional circumstances, permits for children, students, nationality and others Reports for foreign residents Where do I go? Kursaal Cultural Space C. Masia 39, 1st floor Telephone: 935 647 183 Opening hours: 9 a.m.–2 p.m. Appointment required. primeraacollida@montcada.org How can I access documentation? There are various routes for the migrant population to access documentation. 1) Exceptional circumstances due to settlement There are three types: social, work and family, but the most common is the social version. This requires:
18 Social settlement Residence for three consecutive years No criminal record Work contract Accreditation of links to Spanish citizens or legal residents in Spain (spouse, parents or children). If there are no links of this kind: a social settlement report issued by the Generalitat de Catalunya (to be processed by the city council with which you are registered as a resident) The council may exempt an applicant from the work contract requirement, if they can prove that their family is of sufficient economic means. Family settlement Being the parent of a child with Spanish nationality, or the child of a parent of Spanish origin No criminal record Work settlement Residence for at least two consecutive years No criminal record Proof of a work relationship of at least six months 2) Family reunification This process can be initiated by any foreign person who has resided in Spain for at least a year and is authorised to reside in Spain for at least another year. This process applies to: Their spouse Their children or their spouse’s children (as long as they are under 18 or have a disability) Minors or people with a disability of whom the applicant is the legal guardian Their parents, grandparents, great-grandparents, etc. (justification required)
he resulting residence permit is linked T to the original applicant, although in some cases, a separate permit may be granted (due to a job offer or more than five years’ residence in Spain, usually). All applicants require an adequate housing report, which can be requested from the local city council and is issued by the Generalitat de Catalunya. The applicant must initiate the process at the Government Delegation office (or the entity established for this purpose) and provide proof of sufficient income and adequate housing, among other elements. If the procedure is successful, the Spanish consulate in the country of origin will stamp the visa in the passport(s) of the relevant family member(s). The family member(s) must enter Spain while the visa is valid and request the corresponding residence permit 3) Minors Anyone born in Spain who is the child of a legal resident will automatically be granted a residence permit. Anyone not born in Spain who is the child of a legal resident will need to have lived in Spain for at least two consecutive years. Once the permit is granted, it will be processed in accordance with the family reunification process.
REPORTS FOR FOREIGN RESIDENTS SERVICE
For any foreign residents’ reports, you will have to make an appointment with the First Reception Service for a personal interview with a specialist from the department, who will inform you about the documentation you need for the procedure.
19 6. GET INFORMATION ON MY SURROUNDINGS AND THE CITY OF MONTCADA I REIXAC New arrivals to the municipality can contact the First Reception Service, which will provide free information on the area and the resources available in Montcada i Reixac. Group talks, workshops based around migration, and training courses on various subjects are organised to make the settling process as easy as possible and improve knowledge of our society.
WHAT ISSUES CAN I FIND OUT ABOUT? ow to register as a resident H The structure of the city and how time is organised here Use of public space The healthcare system The education system Social services Housing The legal framework for migration Financial aid through social services Employment services Work and training The City Council and administration
WHAT OTHER ACTIVITIES ARE AVAILABLE?
Workshops and information sessions with various kinds of content Talks and group training on work permits, the job market, seeking nationality, looking after newborns, the characteristics of the education system, social services and assistance, etc. Language initiation courses and meeting groups for new arrivals who have come here through family reunification Courses aimed at the migrant population to encourage learning of Catalan and Spanish, knowledge of the area and social participation, and to promote inclusion in their surroundings. Social and employment courses Courses to improve professional skills and knowledge, thus facilitating access to the job market. The courses focus on various subjects (restaurant work, home assistance, computing, etc.).
WHERE DO I GO?
Kursaal Cultural Space. C. Masia 39, 1st floor Telephone: 935 647 183 Opening hours: 9 a.m.–2 p.m. Appointment required. primeraacollida@montcada.org
20 7. ACCESS MUNICIPAL SOCIAL SERVICES Social Services are a range of resources, projects and other services aimed at guaranteeing the application of the relevant social policies and promoting action to improve the quality of life of all of Montcada i Reixac’s residents, especially those who require special support. People with different social needs can request information on grants, procedures, the Guaranteed Minimum Income, etc.
WHICH AREAS DO THEY COVER?
a) Primary Social Assistance Information on social resources Information/procedures relating to oneoff grants, services, non-contributory pensions Management of schooling grants (equal opportunities) Management of the Guaranteed Minimum Income programme b) Home assistance services Home assistance services Telecare Technical support Adapted transport c) Assistance for children at risk d) Assistance for people with a disability e) Assistance for older people
WHICH SOCIAL SERVICE CENTRE SHOULD I GO TO?
For requests in the neighbourhoods of Mas Rampinyo, Montcada Centre, Pla d’en Coll, Terra Nostra, Font Pudenta and Vallençana-Reixac, go to the Casa de la Vila (C. Major, 32). For requests relating to children and family in the neighbourhoods of Can Sant Joan, La Ribera and Can Cuiàs, go to the Edifici Kursaal (C. Masia, 39).
HOW DO I MAKE AN APPOINTMENT?
Depending on the centre you need, you can: Go to C. Major, 32 in person or call 935 753 430 Go to C. Masia, 39 in person or call 934 451 889
FREQUENTLY ASKED QUESTIONS
How can I apply for a schooling grant? The application period for these grants is generally between May and June. Every year, a few weeks in advance, all pupils in the municipality are notified and the information appears in the local media. How can I request home assistance services? Contact the municipal social services and they will assess your personal and family situation. What grants and services are people with a disability entitled to? Grants and services depend on the percentage of the disability. You will therefore need to be assessed by the relevant Generalitat organisation. What do I need to do to bring my children to the Can Sant Joan, La Ribera or Font Pudenta open centres? Contact the team of professionals who provide these services, at La Ribera Civic Centre (C. Llevant, 10), the Hotel d’Entitats at Can Sant Joan (C. Viver, s/n) or the Font Pudenta premises (Avinguda de la Riera de Sant Cugat, 38). The opening hours are Monday–Friday, 5:30 p.m.–7 p.m.
21 8. FIND WORK AND/OR FIND ANSWERS TO WORKRELATED QUESTIONS Once you have a residence permit and a work permit, you may work in Catalonia. All workers, regardless of origin, have the same rights and duties at work. There must be no discrimination in terms of either work or salary based on origin. It is forbidden for minors under the age of 16 to work. Anyone between 16 and 18 may work with permission from their family, but some types of work are prohibited for anyone under the age of 18 as they are too dangerous.
OFFICE FOR THE PROMOTION OF THE ECONOMY AND EMPLOYMENT
What is on offer? Employment area Job centre This service brings together people looking for work and businesses looking to fill a vacancy. Career advice Career advice and guidance for people actively looking for work, specific orientation programmes and information on new professional profiles, with a view to meeting citizens’ guidance, training and advice needs in the world of work and facilitating access to the job market. Job search space Space for those registered with the job centre to seek information, with all the IT resources and tools needed to look for information on work and training. Training area Occupational and/or continuing education Supervised training activities to improve employability among the unemployed and the employed by teaching new skills, with a view to helping people to develop themselves and access new jobs on the market.
Entrepreneurship area Support and advice for entrepreneurs. Montcada emprèn Information and advice for entrepreneurs to facilitate the creation and consolidation of new businesses, the establishment of businesses coming from other areas to Montcada i Reixac, and the development of projects that make businesses more competitive and create new jobs. Where do I go? C. Alt de Sant Pere, 73 Antigues Escoles de Mas Rampinyo Civic centre Telephone: 935 648 505 Fax: 935 648 521 Email: promocioeconomica@montcada.org
FIRST RECEPTION SERVICE (SEE POINTS 5 AND 6)
Offers information on the routes to accessing a residence and/or work permit and on the resources available in Montcada i Reixac to look for work.
JOB ADVERTISEMENTS
Job advertisements are displayed on the City Council’s website: www.montcada.cat. They can also be found on the Office for the Promotion of the Economy and Employment Facebook page.
EMPLOYMENT OFFICES OF THE GENERALITAT (OTG) CATALAN EMPLOYMENT SERVICE
What is on offer? Guidance regarding how to find work if you are unemployed. You can find job vacancies and information on vocational training courses, work contracts and unemployment benefits and even request a personalised interview to analyse your professional profile. If you are entitled to unemployment benefits, this procedure takes place here:
22 Where do I go? Rambla Sant Jordi, 68 08291 Ripollet Telephone: 935 806 625 Website: sac.gencat.cat
9. GET INFORMATION ON HOUSING ISSUES The Local Housing Office aims to promote access to affordable housing through the rental market and the creation of officially protected flats, to encourage the maintenance and renovation of housing, etc. What can I find out? Information on housing advertisements in Montcada i Reixac and on financial assistance for individuals or communities of property owners. Where do I go? City Council building Edifici Central. Avinguda de la Unitat, 6 Telephone: 935 726 474 Email: habitatge@montcada.org Website: www.montcada.cat Appointment required (request one on 935 726 474) The Generalitat de Catalunya manages officially protected housing (HPO). It also promotes the construction of housing for people with income below the national minimum wage. Website: www.gencat.cat The Ministry of Housing offers aid for young people to pay rent through the Basic Emancipation Income.
USEFUL INFORMATION
What documentation does a property owner or administrator require from a tenant? ID card or passport, depending on the case Residence/work permits Copy of work contract or pay slips (in most cases) Details of a guarantor who can ensure the rent is paid (in many cases) Normally, a security deposit of two or three months’ rent is required. When the tenant leaves the property, this deposit is returned, as long as the property is left in good condition. What is the maximum possible rental agreement duration? 5 years at most If the rental agreement is for less than five years, the Urban Rental Law requires the parties to extend the agreement every year up to five years, unless the tenant indicates that they do not wish to extend it. At the end of this five-year period and in following years, if neither party has requested otherwise a month before the agreement is due to end, there will be a mandatory extension of one year (up to three years). Before signing, it is important to read all the sections of the agreement carefully. The rent must be paid every month directly to the landlord or the administrator, or through a financial institution by setting up a direct debit at your bank or building society. This way, you will receive a monthly receipt as proof of payment. The rental agreement may only be ended when the period it covers is over or with permission from the landlord. Otherwise, the landlord may request that you see out the full rental period or pay the rent for the full period. Subletting a whole property to a third party is prohibited by law. However, partial subletting (renting out part of the property) is permitted with the landlord’s written authorisation.
23 10. ENVIRONMENT At home, it is important to separate the main types of rubbish so that they can be recycled. Each type of rubbish needs to go in a different bin.
WHAT DO I DO WITH MY RUBBISH?
reen bins: glass (glass containers, botG tles, jars). Do not dispose of bottle caps, broken windows or light bulbs here. Blue bins: paper and cardboard. Do not dispose of paper with paint or oil on it, foil or laminated paper here. Yellow bins: plastic. Plastic containers, tins, cartons, domestic plastic bags, plastic and foil packaging, polystyrene food trays. Brown bins: organic waste. Food waste, kitchen roll, dirty napkins, garden waste, coffee grounds or tea leaves, corks, matches, sawdust. Dark green bins: any waste that cannot go into the other bins.
WHAT DO I DO WITH LARGE, DANGEROUS OR POLLUTING WASTE?
1. Go to the Municipal Dump at the La Ferreria industrial estate C. Progrés, s/n (corner of C. Metall) Telephone: 935 644 157 Fax: 935 644 157 Opening hours: Tuesday–Friday, 9 a.m.– 1.30 p.m. and 4 p.m.–7 p.m. Saturday, 9 a.m.–1.30 p.m. Email: deixalleria.montcada@andromines. net Website: www.andromines.net
2. T here is also a mobile waste disposal service available. Every day, large waste is collected in a different neighbourhood: Monday morning – Montcada Nova (Rambla dels Països Catalans/Camí de la Font Freda)* Tuesday – Can Sant Joan (Plaça Bosc) Wednesday – Montcada Centre (C. Rocamora) Thursday morning – Terra Nostra (Plaça del Poble) Thursday afternoon – Montcada Centre (C. Rocamora) Friday – Mas Rampinyo (C. Santa Fe) Saturday – Can Cuiàs (civic centre) Opening hours: 10 a.m.–1.30 p.m. and 4 p.m.–6.30 p.m. *10 a.m.–1 p.m.
HOW CAN I DISPOSE OF OLD FURNITURE?
Call the old furniture collection service, which is a free service for the public. Make an appointment on the number below. Telephone: 900 150 140 Public opening hours: Monday–Friday, 9 a.m.–2 p.m. Collection hours: On Tuesday–Sunday, leave the furniture next to the bins from 8 p.m. onwards Email: mobles.montcada@fcc.es
24
TRANSPORT BUSES
There are various bus routes that connect Montcada i Reixac to Barcelona and the surrounding cities: 155 Internal route 62 (Plaça de Catalunya–Can Cuiàs) 76 (Vall d’Hebron–Can Cuiàs) 96 (Sagrera–Can Sant Joan–Montcada Centre–Montcada Nova and Mas Rampinyo) 103-104 (Fabra i Puig–Cementiri de Collserola) B12 (Montcada i Reixac–Can Ruti) B18 (Santa Coloma de Gramenet–Montcada Centre) V20 (Ripollet–Terra Nostra–Barcelona) A4 (Montcada i Reixac–Cerdanyola–Sant Cugat) 648 (Can Sant Joan, Montcada Centre, Mas Rampinyo–Ripollet–Cerdanyola–Universitat Autònoma de Barcelona) 645 (Can Tiana, Ripollet, Montcada i Reixac) 620(Ripollet, Montcada i Reixac on the N-150, Barcelona) 621 (Montcada i Reixac–Barberà) N3 (Collblanc–Montcada i Reixac) – Night bus 201/202/203/302/303/320,500 from the company Sagalés (various routes from Barcelona to towns and villages like Santa Perpètua de Mogoda, Palau-solità i Plegamans, Caldes de Montbui, Mollet, Lliçà, Parets del Vallès, Sant Feliu de Codines, Sant Quirze Safaja, Castellterçol, Moià, Santa Maria d’Oló, etc.).
METRO
There is a metro station in Montcada i Reixac in the Can Cuiàs neighbourhood, on line 11. The route runs from Can Cuiàs to Trinitat Nova (where you can change to metro lines 3 and 4).
TRAIN (RENFE)
Montcada i Reixac has five active train stations: Montcada Bifurcació (Can Sant Joan), Montcada Manresa (Montcada Centre) and Montcada Santa Maria (Terra Nostra) on lines 4 and 7; Montcada i Reixac (Montcada Centre) on line 2; and Montcada-Ripollet (Mas Rampinyo), on line 3. The Renfe Rodalies routes are: R2Nord (Airport–Barcelona–Sant Celoni– Girona–Portbou) R3(L’Hospitalet–Barcelona–Vic–Puigcerdà) R4 (Sant Vicenç de Calders–Barcelona– Terrassa–Manresa) R7(Barcelona–Cerdanyola UAB). Telephone number for information: 902 240 202 Customer service telephone number: 934 956 042 Website: www.renfe.es
TAXI
Telephone: 935 802 727
TRANSPORT INFORMATION
Telephone: 012 Website: www.fundaciomobilitatsostenible. org/montcada/index.php
MORE USEFUL INFORMATION WELFARE AND FAMILY OFFICE
Financial assistance programmes for families. Processes grants, non-contributory pensions, retirement procedures and disability benefits. Issues large family certificates. C. de Vallcivera 12 – corner of Plaça Roja (Ciutat Meridiana) Telephone: 933 591 704 Fax: 933 503 404 Website: www.gencat.net/benestar Monday–Friday, 9 a.m.–2 p.m.
SOCIAL SECURITY ASSISTANCE AND INFORMATION CENTRE (CAISS)
Processes social security procedures (for retirement, temporary and permanent inability to work, widows/widowers and orphans, maternity and paternity, family protection, recognition of right to healthcare, etc.). Plaça Lluís Companys, s/n Telephone: 935 644 657/935 644 714 Telephone for appointment: 901 106 570 Fax: 937 556 715
MUNICIPAL CEMETERY
C. Malves, s/n 935 726 474 Opening hours: Tuesday–Saturday, 9 a.m.–1 p.m. and 3.30 p.m.–5 p.m.; Sunday and bank holidays, 10 a.m.–1 p.m. Monday, closed.
25 POST OFFICE
C. Montiu, 12 Telephone: 935 640 347 Website: www.correos.es
MAGISTRATES’ COURT
Carries out civil registry procedures (birth, marriage and death certificates, certificates of life, etc.). C. Domènec Fins, 15. Casa de la Vila Telephone: 935 753 925 Fax: 935 648 137 Monday–Friday, 9 a.m.–2 p.m.
TAX ADMINISTRATION OFFICE
C. de les Aigües, 3 Opening hours: Monday–Friday, 8.30 a.m.–2 p.m. Telephone: 934 729 171 Email: orgt.montcada@diba.cat Website: www.orgt.diba.cat