Business Traveller India Anniversary Issue April- July 2020 TEST VERSION by Akanksha Maker

INDIA

AN N IV E R S AR Y

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AVIATION Reasons to fly certain carriers

HOSPITALIT Y Why you should stay at these Indian hotels

TRAVEL TRENDS What the future looks like

WATCHE S Iconic picks for him and her

POSTCARDS FROM THE WORLD O ur p ers pective of global cities

5 TH

AN N IV ER S AR Y

CONTENTS

INDIA

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R E GUL AR S 12

TESTIMONIALS

Wishes from our friends 18

UFRONT

Business travel news and luxury speak 88

OPINION

F E AT UR E S 28

INDIA

AV I AT I O N

AVIATION Reasons to fly certain carriers

HOSPITALIT Y Why you should stay at these Indian hotels

TRAVEL TRENDS What the future looks like

WATCHE S Iconic picks for him and her

H OSPITALIT Y

Why you should stay at these Indian hotels 74

AN N IV ER S AR Y

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Reasons to fly certain carriers

POSTCARDS FROM THE WORLD O ur p e rsp ective of g l oba l citi es

TRAVEL TRENDS BTI ANNIV COVER APRIL-JULY 2020.indd 1

Columns by hospitality experts on the latest in the industry

What the future looks like 84

5/5/20 8:41 PM

WATCH E S

Iconic picks for him and her

ON THE C OVER D E S T I N AT I O N S Global cities from our perspective 3

34 INTRODUCING THE M AY FA I R C O L L E C T I O N The Mayfair Collection is the beautiful realisation of our most luxurious guestrooms and suites yet. It is a further refinement of the timeless elegance for which we are loved.

T HE R E P OR T TRIED & TESTED HOTEL 95

The Beaumont

It is a fond reflection of all that is rare about our prized location, where two Royal Parks meet. It is profound and effortless comfort. Wood, leather, pure wool, and marble set the soulful, natural tone. Subtle embroidery and cast bronze interpret the pure beauty of tree and leaf.

British Airways Galleries Club Lounge (North)

The Mayfair Collection is city life made harmonious.

Soufflé I S’il Vous Plaît; The Eau Bar

parklane.intercontinental.com +44 (0)20 7409 3131

LOUNGE

R E S TAU R A N T

SMART TRAVELLER

Being safe in the times of Covid-19

Live the InterContinental Life. business traveller india

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WELCOME

elcome to the fifth anniversary issue of Business Traveller India. We’ve turned five and it’s safe to say, it’s been quite an eventful half decade from 2015, when we brought to you our first issue. From then on, we’ve constantly endeavoured to present frequent travellers like yourselves with relevant reads by our seasoned editorial team. To say times are tough for the frequent corporate traveller is an understatement. With the pandemic of Covid-19 halting travel around the world, it is imperative for us to practice social distancing and look after our wellbeing. Featured across our sections is a host of information with regards to the issue at hand, including what select hotels are doing to handle the crisis. Having said that, in view of the current world-wide scenario, we have taken the decision to combine our April, May, June and July issues. This is a time to reflect on our travels over the years, and our cover story takes you on a virtual journey of global cities and what they shine for, in our opinion. We also recommend hotels to bookmark at these metropolises, so you know where to stay once international travel opens up again. Speaking of hotels, our hospitality section takes an in-depth view of some of our preferred hotel destinations in India, what they must be chosen for, as per your discerning travel tastes. From iconic watches to put on your wrist this year, expert opinions by authorities in hospitality and reviews of hotels, lounges and restaurants, this combined issue blends an array of subjects you will find useful during this quiet travel time. Until then, be safe and I do hope to see you all travel again - soon.

Authentic British charm. Make the most of being away.

Akanksha Maker Managing Editor

Hyatt Regency London – The Churchill, overlooking Portman Square, is located in the heart of London’s West End. The hotel features 440 sophisticated guestrooms including 50 suites boasting bespoke tailoring and refined décor. Ideal for business and leisure, guests can enjoy award-winning dining options and benefit from 11 flexible meeting spaces for up to 350 guests.

IN THIS ISSUE

For reservations, visit www.london.churchill.hyatt.com

REIGNING THE SKIES

Reasons to fly certain carriers (Page 28)

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THE INDIAN HOTEL COLLECTIVE

Why you should stay at these Indian hotels (Page 34)

POSTCARDS FROM THE WORLD

Global cities from our perspective (Page 42)

STORIES OF TIME

Iconic picks for him and her (Page 84)

HYATT REGENCY LONDON – THE CHURCHILL 30 Portman Square, London W1H 7BH Telephone: +44 (0)20 7486 5800 The HYATT trademark and related marks are trademarks of Hyatt Corporation or its affiliates. ©2019 Hyatt Corporation. All rights reserved.

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CONTRIBUTORS

JEAN-MICHEL CASSĂ&#x2030;

BEN JAE KIM

Jean-Michel CassĂŠ is the chief operating officer India and South Asia for Accor. A seasoned hotelier, Jean-Michel has been in the industry for over three decades. In this issue, he writes about loyalty programmes and how they help satisfy the evergreater needs of consumers. See page 88

Ben Jae Kim is the general manager of Copthorne Tara Hotel, Millennium Hotels & Resorts. A Korean native, Kim has gained a lot of knowledge in the industry over 15 years and is recognised as an authority in hospitality. In this issue, he explains how London continues to be a business and leisure travel hub despite Brexit. See page 89

MARTIN SCHNIDER

J U L I A N AY E R S

Martin Schnider is the general manager of Mandarin Oriental, Doha. With around 26 years of experience at Mandarin Oriental Hotel Group, he has worked in six Mandarin Oriental hotels. In this issue, Schnider shares his views on the efforts being taken by the hospitality industry with respect to Qatar National Vision 2030. See page 90

Julian Ayers is the area vice president North India and general manager of Hyatt Regency Delhi. His wealth of expertise in the hospitality sector is spread across destinations such as India, Oman, Indonesia, the Caribbean and the UK. In this issue, Ayers talks about the concept of sustainability in the world of hospitality. See page 91

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INDIA

Publisher & CEO Ravi Lalwani Managing Director Julian Gregory Editorial Director Tom Otley Executive Director Meena Lalwani EDITORIAL Managing Editor Akanksha Maker Assistant Editor Nisha Shroff Features Writer Sanchita Nambiar Production & Design Head Amit Chavan Contributors Julian Ayers; Namrata Bhandari; Hannah Brandler; Jean-Michel Cassé; Simon Cox; Ashish Dhruva; Ben Jae Kim; Martin Schnider ADVERTISING Business Head Khursheed Mistry Email khursheed@panaceapublishing.co.in CONTACT Editorial tel +91 22 4220 2127 Email editorial@panaceapublishing.co.in Website businesstraveller.com Twitter.com/bt_ind Instagram businesstravellerin Facebook.com/BusinessTravellerIndia Advertising tel +91 22 4220 2131 Email info@panaceapublishing.co.in

SUBSCRIPTIONS Tel +91 22 4220 2129 Email info@panaceapublishing.co.in Annual subscription One year, ₹ 1,450; two years, ₹ 2,750

Business Traveller India is published 11 times a year at our address (right). Business Traveller India is the first of its kind to be published in India. The magazine is entirely independent of all commercial interests within the travel industry. All rights reserved in respect of all content, articles, illustrations and photography published in Business Traveller India anywhere in the world. Reproductions or imitations are expressly forbidden without the permission of the publishers. Unsolicited manuscripts will not be accepted for publication and Business Traveller India accepts no responsibility for loss or damage to them. The opinions expressed by contributors are not necessarily those of the publishers, who cannot accept responsibility for any errors or omissions.

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In the UK, Business Traveller is published at 41-43 Maddox Street London W1S 2PD, tel +44 20 7821 2700. In the US, Business Traveler is published at 11 Ryerson Place, 201 Pompton Plains, New Jersey 07444, tel +1 973 839 6200, fax +1 973 839 4390. In Germany, Business Traveller is published at Schulstrasse 34, 80634 Munich, tel +49 891 3014 3215, fax +49 891 3014 3211. In Poland, Business Traveller is published at 16 Tamka Str, apt 4, 00-349 Warsaw, tel +48 22 455 38 14. In Denmark, Business Traveller is published at Mariendalsvej 28, 2000 Frederiksberg, tel +45 3311 4413, fax +45 3311 4414. In Hungary, Business Traveller is published at 1074 Budapest, Munkas utca 9, tel + 36 1266 5853. In Hong Kong,

Business Traveller Asia-Pacific and China are published at Suite 405 4/F Chinachem Exchange Square, 1 Hoi Wan Street, Quarry Bay, tel +852 2594 9300, fax +852 2519 6846. In the Middle East, Business Traveller Middle East is published jointly by Motivate Publishing, PO Box 2331, Dubai UAE, tel +971 4 282 4060, and Perry Publications. In Africa, Business Traveller Africa is published by Future Publishing (Pty) Ltd, PO Box 3355, Rivonia 2128, South Africa, tel +27 11 803 2040. In Russia, Business Traveller is published at Ul M Raskovoy, 34-14, 127005 Moscow, tel +7 495 662 44 39. In there Netherlands, Business Traveller is published at Arendstraat 19 1, 223 RE Hilversum, tel +31 35 672 8853.

RNI NO.: MAHENG 2016/71766. Printed & Published by Ravi Lalwani on behalf of Panacea Publishing Pvt. Ltd. Printed at Kala Jyothi Process Pvt., Ltd., S.No. 185, Kondapur Village Serilingampally(Municipality) Ranga Reddy District - 500 135 Telangana and published at 20, Vaswani Mansion, 120, Dinshaw Vachha Road, Churchgate, Mumbai 400 020. Panacea Publishing 20, Vaswani Mansion 120 Dinshaw Vachha Road Churchgate Mumbai 400 020

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BUSINE S S TR AVELLER INDIA PAR T NER SHIP

AN IMPERIAL AFFAIR Host a picture perfect wedding at Imperial Hotel, Tokyo

PERFECT CAPTURE If you wish to have a stunning indoor backdrop for your commemorative photograph, look no further than Imperial Hotel’s magnificent lobby. The fresh flower decorations varying seasonally adds to the natural and unpretentious vibe of the area, creating a perfect background for those iconic images.

alk about hosting an opulent wedding in Japan, and the mention of Imperial Hotel, Tokyo comes naturally. Bathed in unparalleled luxury, this iconic property offers a one-stop destination for all your celebratory needs. From housing a quaint shrine to a beauty salon and photo studio, Imperial Hotel makes sure that your wedding day is hassle-free and highly memorable. Here are few of the many reasons why Imperial Hotel should be the venue of choice for your nuptials: WRIGHT ABODE The accommodation here stands testimony to the brand’s uber-luxe hospitality and regal aura. For a oneof-a-kind stay, there is the Frank Lloyd Wright Suite, encompassing modern design marvels of the legendary American architect Frank Lloyd Wright, one of the three great masters of modern architecture, name behind the worldwide fame of the 1923 Imperial Hotel. Select from a diverse range of guestrooms and suites, and enjoy breathtaking views of Hibiya Park and Ginza at night. Each of Imperial Hotel’s accommodation provide state-of-the-art facilities, perfect for wedding or anniversary.

business traveller india

CLOCKWISE FROM TOP LEFT: Frank Lloyd Wright Suite; Imperial Hotel's grand banquet space and a beautiful bride

FABULOUS FEASTS F&B easily takes up a big portion of your wedding budget — and you would surely want to make sure your guests’ gastronomic needs are satiated. This is possible and some more at Imperial Hotel that boasts an extensive range of local and international cuisine restaurants. These include Les Saisons for French fare, and Kamon for grilled specialities. Private dining spaces are also available for intimate gatherings. Their bar and lounge services include The Imperial Lounge Aqua, The Rendez-Vous Lounge and Bar. However, the crème de la crème is Old Imperial Bar where you can enjoy signature cocktails while soaking in the fascinating motifs that are inspired by the hotel’s bygone era. The Imperial Hotel awaits the presence of your friends and family, for that dreamy nuptial ceremony that’s bound to go down the memory lane of all your guests.For more details, visit imperialhotel.co.jp 1-1, Uchisaiwai-Cho 1-Chome, Chiyoda-Ku, Tokyo 100-8558, Japan

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TESTIMONIALS

BUSINE S S TR AVELLER INDIA PAR T NER SHIP

WE’VE TURNED FIVE

THE VOW VENUE

And here are a few encouraging words from our friends

Saying “I do” in the City of Nizams with Novotel Hyderabad Airport Hotel KINGLY FEASTS It takes months to finalise the right menu for the wedding. But the team of expert chefs and wedding planners at Novotel Hyderabad Airport Hotel try to make this process a breezy affair for you. Customisation is at the core of their food preparations, thereby enabling guests to savour a meal that’s as lavish as that of the royalty.

KENICHI TAKANO

DIRECTOR, JAPAN AIRLINES

MARTIN SCHNIDER,

GENERAL MANAGER OF MANDARIN ORIENTAL, DOHA

With Qatar’s growing economy, there is great prosperity to be found in Doha for the business travellers of India. I hope that the driven ambition of both Indian business travellers and the Qatari economy can be enriched with this collaboration. Mandarin Oriental, Doha values our connection with Business Traveller India and we look forward to having more guests from India during their business trips to Doha.

STEPHEN MORAN

Congratulations Business Traveller India on your fifth anniversary!

Business Traveller India has helped us connect with the sophisticated business traveller in India in addition to extending our network to further cities abroad. The magazine is beautifully curated and presented through high quality and engaging content. The team is a pleasure to work with and we wish them continued success in the years to come.

YUSUKE YAMAMOTO

EXECUTIVE DIRECTOR, JAPAN NATIONAL TOURISM ORGANIZATION (JNTO) INDIA

Congratulations to the team of Business Traveller India on completing five years. It is our pleasure to work closely with their editorial team and introduce Japan as a destination to their premium readers. We wish them great success in all their future endeavours.

PRASHANT GAURAV GUPTA

CENTRE HEAD – DLF EMPORIO & THE CHANAKYA

AMISHA GUTGUTIA

DIRECTOR – PR AND COMMUNICATIONS, ACCOR - INDIA AND SOUTH ASIA

Wishing Business Traveller India a very happy fifth anniversary! The insights provided by the magazine are unparalleled and it caters to a niche category of frequent corporate travelers. It extends some interesting content with fresh perspective. Amidst so many other magazines, Business Traveller India has carved a niche in the industry which is reflected in their detailed and unique content. It is one of the top travel titles and it is an outcome of the efforts of a team which works tirelessly behind the scenes. Wishing Akanksha and the team great success in the years to come.

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GUEST ENGAGEMENTS New-age couples today want a wedding that goes beyond traditional ceremonies and rituals. In fact they wish to have an environment wherein their guests get to engage in several fun activities. Keeping this in mind, Novotel Hyderabad Airport Hotel offers recreational options

DIRECTOR OF MARKETING, INTERCONTINENTAL LONDON PARK LANE

On behalf of DLF, I would like to congratulate the entire team of Business Traveller India on this celebratory milestone. As an avid traveller myself, I have always admired the publication’s distinct approach and narrative. Their content not only reads like an in-depth luxury guide for all globetrotters but also shares a productive vocabulary on making your experience a fuss-free indulgence. My experience with the magazine ever since its inception has been remarkable and we are happy to be associated with a platform of such great potential.

business traveller india

eddings at Novotel Hyderabad Airport Hotel are nothing short of a grand jamboree. From offering elaborate banquet venues to lavish F&B and a specialist team who is available at your beck and call, this Accor establishment vows to make your special day unforgettable and loaded with happy memories. One of the many reasons why Novotel Hyderabad Airport Hotel is preferred for big destination weddings and gala affairs is because of this strategic location. The property is five minutes drive from Rajiv Gandhi International Airport, Hyderabad. A dedicated shuttle service is available between the hotel and the airport every 20 minutes. IDEAL VENUE The hotel is sure to leave you baffled with its extravagant and spacious banquet spaces, spread across 6,503 sqm. There are two ballrooms available for hosting grand functions and five meeting rooms for intimate gatherings. Three open lawns are also available for that perfect evening nuptials. Not to forget, the property offers

business traveller india

you plenty of picturesque spots for your ultimate wedding album. REGAL STAYS The 289 rooms and suites can well fit the families and guests from both, the bride and groom’s side. Room categories include Superior Rooms, Premier Rooms, Deluxe Suite and Executive Suite, fitted with essential amenities for a hassle-free stay. FROM TOP: Beautiful open lawns at Novotel Hyderabad Airport Hotel

including a visit to the Herb Garden and use of sports areana for activities such as basketball, tennis, volleyball, football, snooker, swimming, table tennis and cycling - and much more. For more details, visit www.all.accor.com/6687 Novotel Hyderabad Airport Hotel, Airport Approach Road, Hyderabad, Telangana, India, 500409 Facebook and Instagram @novotelhydairport Tel: +91 40 6625 0000

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BUSINE S S TR AVELLER INDIA PAR T NER SHIP

TOKYO’S ULTIMATE FASHION DESTINATION Isetan Shinjuku Store is the unprecedented hub for all things trending in the Japanese capital

elcome to Isetan Shinjuku Store, the unparalleled destination for ‘all things fashion’ in the heart of the Japanese capital. On your trip to Tokyo, immerse yourself in premium global trends as you indulge in retail debauchery.

SUITING EXCELLENCE

If perfection is your style and you are always on the lookout for that flawless suit, head to the suits section at Isetan Men’s. Designed as the ultimate haven for men’s formal wear, the stylists here help you choose from a wide range of colours, styles and fits that match your preferences. From made-to-measure, custom-made to bespoke, you can pick from a wide range of premium international suiting labels that will up your style game at work. These suits will match well with the pants and shirts that can also be purchased in this section — to create that unimpaired corporate ensemble.

ART MEETS FASHION

An exclusive exhibit blends fashion with art at Isetan Shinjuku Store. The partnership — CADAN (Contemporary Art Dealers Association Nippon) X Isetan Men’s is a unique concept that creates an exhibition-like experience for cultured travellers, as they take on their shopping trips. This spring takeover project is installed on four floors and reflects current trends in cubic exhibit spaces that are called SI — Store Identities. This project

If perfection is your style and you are always on the lookout for that flawless suit, head to the suits section at Isetan Men's

FOOTWEAR DREAMS

TOKYO GALLERY + BEIJING TOKYO ART PROJECTS

All your footwear reveries come true at the colossal and wide-arrayed shoes section at Isetan Men’s. Designed as a shoes theme park, a trip to this section is nothing less than an adventure for footwear connoisseurs, where you can find almost any kind of shoe you are looking for. A high end shoes corner along with sections for all kinds of budgets (including brands like Edward Green, Enzo Bonafe) await your presence. The hospitality of the stylist, a number of samples for every kind of choice and free of charge polishing for the rest of your life make this a spectacular and premium experience.

at Isetan Men’s is bound to teleport you into the world of museums, as you sift through the latest collections from top end international brands, giving you the illusion of shopping in a world-class showcase of art. A total of 16 works of art, with four unique modern artworks in each season are on display, along with other masterpieces which will give you company during your retail sojourn at Isetan Men’s.

FROM TOP: Isetan Men's store offers an exhibition-like experience for shoppers

FROM TOP: Isetan Men's tailored clothing area and shoes section

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BUSINE S S TR AVELLER INDIA PAR T NER SHIP

FOODIE PARADISE

WORLD OF MEN’S COSMETICS

After all that shopping, it’s time to indulge at the ultimate gourmet paradise at Isetan Shinjuku Store’s food hall. Housing over 40 different ready-to-eat food shops that range from a sushi corner, Chinese, party nibbles to Indian food, this section spoils you for choice. With a focus on high quality produce and ingredients, this section even has dedicated shops for the healthy eaters.

As the fashion gurus of the globe take note of men’s cosmetics, Isetan Men’s dedicated section for this segment is where you should head next. Designed in a way to bring you comfortably accustomed to male cosmetics, this section is equipped with trial and consultation studios for first timers. For example, with regards to face cleansers, the trial space is fitted with water and towel facilities, to make this experience seamless and understand the viscosity of the product before and after lathering. This section is based on the futuristic concept that men’s cosmetics are deemed to take centre stage in fashion. In fact, men’s cosmetics are nothing but an extension of men’s grooming and courtesies — an understanding that is at the core of this floor of Isetan Men’s.

RIGHT AND BELOW: Fruits corner and Indian delicatessen

However, Indian travellers should not miss the fresh fruit and Indian delicatessen — Sitara. Fruits that resemble jewellery and seasonal savoury items that could bring up nostalgia of the motherland are a part of this floor. The effortless balance of flavours and spices featured in the items here is as authentic Indian as the ones at home. This is definitely the perfect destination for all gastronomical products from the world over including alcohol, coffee, tea, Japanese ingredients, and others. You can also shop for Japanese souvenirs to take back to India for your loved ones here.

Men's cosmetics at Isetan Men's is equipped with trial and consultation studios for first timers

At this section of men’s cosmetics at Isetan Men’s, fragrances are retailed as per seasonality, and change very often, thereby offering a spectrum of aromas to choose from. From cherry blossoms to cold winters, there’s always a range of fragrances that would match the season and your personality. Along with fragrances, this section prides itself with an expansive lineup of skincare, makeup and wellness products that are curated to ensure you look debonair at all corporate outings.

I S E TA N S H I N J U K U S T O R E Isetan Shinjuku Store is one of the flagship stores of the Isetan Mitsukoshi Group with over 20 stores in Japan. The department store has the highest sales in Japan in recent years. A wide range of Japanese products to high end offerings from all over the world are available here. Where: 3—14-1 Shinjuku Shinjuku-ku Tokyo Japan Website: isetan.co.jp/int

FROM TOP: Isetan Men's cosmetics and selling an array of grooming products

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BUSINE S S TR AVELLER INDIA PAR T NER SHIP

UPFRONT

LUXURY SPEAK

functionalities and services to make it user-friendly for all. SPOILT FOR CHOICE The hotel offers 17 restaurants, out of which six serve earthy and local Japanese cuisine. There is Shun for Tempura, Yamanami for Teppanyaki, Kagari for local, Soujuan for Kaiseki delights among others. Socialise and interact after work hours at the dedicated Japanese sake bar.

AMERICAN LUXURY JEWELLERY brand, Tiffany & Co. has made its debut in the Indian market with the launch of its new store in New Delhi’s The Chanakya mall. Enter the façade dressed in the trademark robin egg blue colour, and shop from the popular Tiffany T, Tiffany HardWear and Tiffany True collections. Their home and accessory selections are also on display at the store. For a more bespoke shopping retail experience, schedule an appointment at the private salon. tiffany.com

FRENCH FASHION HOUSE

and luxury retail company, Louis Vuitton is opening its first-ever café and restaurant. This is a part of the brand’s new maison situated in Osaka, Japan. Famed chef Yosuke Suga has designed and curated the menu. The F&B is spread across two outlets — Le Café V and Sugalabo V. Sitting atop the building, Le Café V has a cocktail bar and terrace. A speakeasy style door will then allow access to the restaurant, Sugalabo V designed for small groups. louisvuitton.com

FOR THE SHAKESPEARE IN YOU ARDENT FANS OF the legendary

PUKKA PLAZA

Experience luxury in the heart of Tokyo at Keio Plaza Hotel Tokyo

f you wish to immerse yourself in local Japanese culture whilst living in a luxury setting, then Keio Plaza Hotel Tokyo is the place to be. Set to turn 50 in 2021, this Japanese domestic brand has carved a niche for itself among discerning global travellers. Keio Plaza Hotel Tokyo is one of Japan's most prestigious international hotels located in Shinjuku, Tokyo, and is considered to be the ultimate business hotel as well as a major MICE venue. Guests from around 100 countries prefer this as a stay option for premium business and leisure travel in Tokyo.

English poet — William Shakespeare can get their hands on an exclusive collection of his works — known as ‘First Folio’ or ‘Comedies, Histories, and Tragedies’ for an estimated value of $6 million. Published in 1623, the ‘First Folio’ includes 36 of Shakespeare’s plays, such as Macbeth, The Twelfth Night, Measure for Measure and Julius Caesar. The book will be auctioned by Christie’s in New York, and will also available on display in London, Hong Kong, and Beijing before the sale.

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VERSATILE ACCOMMODATION Following several refurbishments, the rooms now wear a fresher, more modern look and are packed with a host of amenities. Taking the concept of a cohesive stay a notch higher, Keio Plaza Hotel Tokyo offers the Universal Design (Accessible) Room for speciallyabled guests. With a total of 13 rooms and three different room-types, this category introduced in 1988, is inspired by the World Congress Of Rehabilitation International event held at the hotel. The rooms are designed keeping in mind the needs of the elderly and those with disabilities, enhancing the

CLUB LOUNGE In the last decade, Keio Plaza Hotel Tokyo has spent more than US$200 million on a large-scale renovation project. This includes the new Club Floors and Premier Grand that opened in 2016. The hotel’s Club Lounge is dedicated to the club floor guests only. Spread across 535 sqm, the lounge offers breathtaking views of the city. JAPANESE FLAIR Besides luxury accommodation and expansive F&B, the property is also known for its authentic experiences. Some of the popular ones include a karaoke room, a traditional Japanese 'Yukata' casual kimono experience, a Japanese tea ceremony in its traditional tea ceremony room and masterclasses for learning the art of Japanese flower arrangement ‘Ikebana'. For more details, visit keioplaza.com Keio Plaza Hotel Tokyo, 2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo160-8330 Japan

CLOCKWISE FROM TOP LEFT: Premier Grand Suite; a tea ceremony; kimono experience and the hotel's lobby

business traveller india

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UPFRONT

LUXURY SPEAK

SOUND OF OPULENCE

THE WIRELESS, NOISE-CANCELLING Montblanc MB 01 Smart Headphones is specially

crafted in high-quality aluminium, fine leather, and robust silicone. These chic headphones are designed with frequent travel in mind. The product features a foldable design, voiceactivated device controls and Google Assistant, in addition to several other functions like covering a range of bluetooth devices. Headphones are available in three different colours and combinations: black leather with chrome metal finishes, brown leather with gold coloured metal finishes and light grey leather with polished metal finishes. Its compact design and the easy-to-carry case make for a great travel companion for the label’s uber-luxe clientele. montblanc.com

GLAMOUR ON WHEELS has unveiled its new LUXURY AUTOMAKER, ROLLS-ROYCE

Dawn Silver Bullet collection. Inspired by the roadsters of the 1920s, the swanky range offers a modern interpretation of the heady and roaring vibe of that decade which was filled with glamour. The bold exterior, dark headlights and front bumper finisher add a rugged yet posh touch to this Rolls-Royce creation. The collection is limited to just 50 cars worldwide. rolls-roycemotorcars.com

STYLE PICK: THE SHOE SNOB business travellers must bookmark FOR ALL THINGS SHOES,

The Shoe Snob. This niche UK-based label specialises in fine leather care products needed to keep that shine alive in your favourite work footwear. Their products include beeswax polish, colour cream polish, shoe brushes, suede care and leather conditioner. What’s interesting is that The Shoe Snob showcases looks via images and videos on their website and social media that help you make an informed choice about which product to buy. Additionally, accessories such as leather belts, braided belts, mid-calf socks, invisible socks, flat waxed laces and ribbon laces are also available on theshoesnob.com

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business traveller india

UPFRONT

FLIGHT NEWS

UPFRONT

INDIA’S FIRST BOEING 787 DREAMLINER UNVEILED

VISTARA has added new direct flights to Colombo from New Delhi. This is the airline’s second direct flight to the Sri Lankan capital after their Mumbai-Colombo service launched in November 2019.

Aanchal Malhotra is an oral historian and author. She is the co-founder of the Museum of Material Memory, a digital repository of material culture of the Indian subcontinent, tracing family histories and social ethnography through heirlooms, collectibles and objects of antiquity. Malhotra talks to Business Traveller India about her love for literature.

INDIGO continues to expand its network with the launch of 15 new flights connecting key metro cities. The low-cost carrier operates new flights between BengaluruIndore, Mumbai-Chennai, Delhi-Indore, Chennai-Hyderabad, Hyderabad-Guwahati, Kolkata-Hyderabad, HyderabadChennai, Delhi-Hyderabad and Hyderabad-Chennai. 22

GOAIR has added new direct flights to Colombo from New Delhi and Bengaluru. Colombo is the airline’s first international destination for this year. Including Colombo, the airline offers 118 direct flights from New Delhi and 48 direct flights from Bengaluru to domestic and international destinations. AIR FRANCE will launch a new route between Paris Charles de Gaulle and Chennai in South India on June 14, 2020. The three-times weekly flights will be operated by a B787-9 Dreamliner with 228 seats in economy, 21 seats in premium economy and 30 seats in business. VIRGIN ATLANTIC will launch three-times weekly flights between Manchester and New Delhi this October. The Manchester-Delhi route will join Virgin’s double daily flights between Heathrow and Delhi, and Heathrow and Mumbai service.

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AIR MILES When did your affair with the literary word begin? I am lucky to be born into a family of booksellers, so I’ve been reading for as long as I can remember. Words have always meant something; books have always been sacred, even in my childhood. I began writing, however, only in 2013.

VISTARA HAS ANNOUNCED the addition of India’s first Boeing 787-9 Dreamliner

to its fleet. The new Dreamliner offers 30 business class seats in a 1-2-1 configuration done in premium genuine leather that recline into fully-flat beds and offer direct aisle access to every passenger in the cabin. An 18-inch high definition (HD) touchscreen in-seat TV, a video handset to navigate the inflight entertainment (IFE) system and ambient lighting in stowage compartments and footwell area are some other features of this cabin. The premium economy cabin has 21 seats in a 2-3-2 configuration, also upholstered in premium genuine leather. The seats have individually adjustable calf rests, extendable footrests, 7-inch reclining backrests, six-way adjustable headrests, a 13-inch HD touchscreen seatback monitor and a touchpad handset control to navigate the entertainment system. The economy class has 248 seats in 3-3-3 configuration. Greater legroom during long-haul flights is one of the key aspects of this Vistara service. airvistara.com

RAFFLES UDAIPUR TO OPEN BY THE END OF 2020

KERRIE HANNAFORD, VICE PRESIDENT, Commercial, Accor India and south Asia

has announced that Raffles Udaipur is set to open towards the end of this year. Other properties coming up by Accor for India in the next two-three years include Raffles Jaipur, Fairmont Mumbai Sahar, Novotel Mumbai International Airport, Novotel New Delhi City Centre, Novotel Bengaluru City Centre, Ibis Bengaluru Hebbal, Ibis Mumbai LBS Road, Ibis Mumbai CST Road and Ibis Styles Goa Vagator. When asked to comment on India as a top source market for Accor, Hannaford said, “India is considered one of the most important markets and this is the reason we are introducing our iconic brand, Raffles here; and continue to launch multiple hotels every year”. all.accor.com

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What inspired you to work on a book? Being from the subcontinent, one can never truly divorce oneself from the partition, but growing up, I never really had an interest in it, despite all four of my grandparents being able to trace their histories to what became Pakistan. It was only when I became an adult and

had intimate encounters with stories from across the border, that the need to translate them into a generational history became important. People’s personal stories of migration — often overlooked as secondary to facts and figures — became my subject matter and led to the writing of a book. Do you personally like to travel domestically or internationally? I travel both circuits, often for work or field research. Since the beginning of this year, I have travelled to Rajasthan for the wonderful Jaipur Literature Festival, to Mumbai for a friend’s wedding, and, I am due to make a long trip to the US and UK on a book tour.

Do you like to read on the plane? What kinds of books interest you while travelling? I almost always carry a book on flights, usually whatever I am reading at the moment, unless it’s too heavy to lug around! At the moment, it is Julie Otsuka’s ‘The Buddha in the Attic’. When can we see your next published book? I am working on something that should be published in 2021.

INDIA’S E-FOOD DELIVERY MARKET TO HIT US$ 8 BILLION BY 2022 TITLED ‘DEMYSTIFYING THE online food consumer’, Google and Boston Consulting Group’s report states that the online food ordering industry in India is expected to hit US$ 8 billion by 2022. Talking about investment, the food tech funding has exploded in recent years – growing by 25 times in the last five years. The study says that while delivery charge is the main reason for not ordering food online in metro cities; in tier I cities, lack of trust in apps (29 per cent) emerged as the barrier. Overall, online spending in India is rising rapidly and expected to grow at 25 per cent over the next five years to reach over US$130 billion.

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UPFRONT

DIGITALISING LUXURY TRAVEL

BTI SHOWCASE

FOR THE DIGITALLY-SAVVY globetrotter, online

travel company Luxury Escapes can be a preferred option for bespoke experiences across the globe. A member of International Air Transport Association (IATA), the company boasts having more than two million subscribers with customers across Australia, New Zealand, Singapore, India, Hong Kong, the US and the UK. Their packages include itineraries at destinations such as Vietnam, Turkey, Greece, Europe and Brazil among others. Customised holidays at globally renowned hotel properties such as Le Méridien Khao Lak Resort & Spa; Mövenpick BDMS Wellness Resort Bangkok; Jumeirah At Etihad Towers and WelcomHeritage Ayatana, Coorg are available for bookings on their website. Owing to the ongoing coronavirus situation, the brand is offering book now and travel later packages valid until 2021. luxuryescapes.com

LONDON MARRIOTT HOTEL PARK LANE LAUNCHES TEDDY BEAR BUTLER SERVICE

IN AN EFFORT TO make the stay of their little guests more enjoyable, London Marriott Hotel Park Lane has introduced Teddy Bear Butler Service in partnership with multinational toy retailer Hamleys. As a part of this initiative, kids will be welcomed with the hotel’s bespoke in-room teddy bear menu consisting of 11 themed bears. From Beefeaters to the contemporary Pilot, the menu explains each bear’s name, their unique characteristics and what type of owner they are looking for. Once chosen, the bear is delivered to the suite by a dedicated butler. Little guests have the option of indulging in a teddy bears’ picnic from their in-room menu; to be hosted in their suite. The Teddy Bear Butler service is complimentary to all families when booking a suite direct. For families staying in another room category, the package is available to purchase for an additional £40(`3,527) per child. marriott.com A P R I L-J U LY 2 0 2 0

The Stare Off by Revati Victor Travel blogger and wildlife enthusiast Revati Victor has long been fascinated by leopards, owing in part to their elusive nature. This stare off between her lens and the leopard was captured at Nagzira Tiger Reserve in Maharashtra. "My extensive forays into the jungles of central India have at the most revealed fleeting glimpses of their rosette patterns or sparkling eyes before they've disappeared into the darkness. But owing to fewer tigers, the leopards of Nagzira are bold and brazen. This female led us down a trail to the watering hole where she sat for an hour, allowing me to photograph her at length with my Sony A7riii, never once taking her gaze off us.”

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UPFRONT

CORONAVIRUS

WHAT HOTEL BRANDS ARE DOING

INDIA AMID

LEADING HOTEL brands in India and across the globe are

INDIA SUSPENDS ALL TOURIST VISAS AND E-VISAS FOR TRAVELLERS

AFTER WORLD HEALTH ORGANIZATION declared coronavirus a

pandemic, the Government of India suspended all tourist visas and e-visas granted on or before March 11. All incoming visitors including Indian nationals are advised against non-essential travel. “All existing visas, except diplomatic, official, UN/international organisations, employment, project visas, stand suspended until April 15, 2020,” it has said in the statement. Visas of all foreigners already in India remain valid and they may contact the nearest FRRO/FRO through e-FRRO module for extension/conversion etc of their visa or grant of any consular service, if they choose to do so. A notification to this effect is being issued by the Bureau of Immigration (BOI).

NARENDRA MODI PROPOSES EMERGENCY FUND NARENDRA MODI ALONG with members of the South Asian

Association for Regional Cooperation (SAARC) nations has chalked out a common strategy to combat the novel coronavirus in the region. The Indian Prime Minister has proposed the creation of a Covid-19 emergency fund based on voluntary contributions from all the countries with India making an initial offer of US$10 million.

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Speaking about the funds, Modi said, “It can be used by any of the partner countries to meet the cost of immediate actions. He informed that India is assembling a Rapid Response Team of doctors and specialists, along with testing kits and other equipment, which will be on stand-by, to be placed at the disposal of the countries, if required.”

INDIAN AIRLINES CANCEL GLOBAL ROUTES

INDIAN AIRLINES HAVE announced the cancellation of several of

their international flights. Air India has cancelled several flights until April 30 to destinations like Kathmandu, Dubai, Dammam, Riyadh, Jeddah, Doha and Muscat from cities like New Delhi, Mumbai and Kolkata. Flights to Madrid, Paris, Frankfurt, Tel Aviv, Rome, Milan, Incheon, Kuwait and Colombo from New Delhi, Mumbai and Kolkata had already been cancelled by Air India until April 30. Some of the domestic sectors of the national carrier have also been cancelled. Low-cost carrier Indigo has cancelled several flights to West Asia (Dubai, Sharjah, Abu Dhabi) until the travel restrictions are lifted. The airline’s flights from Chennai, Kolkata and two services from Mumbai to Dubai are cancelled. Flights from Lucknow, Hyderabad, Trivandrum to Sharjah; from Kochi, Kozhikode to Abu Dhabi were also cancelled. business traveller india

adopting several precautionary measures to keep their guests and staff safe and secure amid the ongoing coronavirus outbreak. Their initiatives range from frequent cleaning of high-contact areas and surfaces in their property to issuing waiver on the cancellations.

THE LEELA PALACES, HOTELS AND RESORTS

THE INDIAN HOSPITALITY chain is waiving cancellation fees for hotel stays up to April 30, 2020. Those who wish to modify or cancel booking can contact the Leela reservations contact centre’s toll-free number at 1800 1031 444. Guests, who have booked through a travel agent or other third parties, are advised to contact their booking provider for information on their cancellation policies. The brand has also arranged for crossfunctional response teams, including round-the-clock doctor assistance and occupational health experts to provide guidance and help address specific requests when needed. theleela.com

ITC HOTELS

ALL OF THEIR PROPERTIES are adhering to special sanitising

and disinfecting protocols with more focus being paid to hightouch items, surfaces and fixtures, with increased frequency and intensity of cleaning public spaces and back of the house areas. Guests with existing reservations for any future arrival date, including reservations with pre-paid rates, will be allowed full changes or cancellation without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by April 30, 2020. Furthermore, the expiration of all Club ITC Green Points scheduled to expire until April 30, 2020 have been halted for

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now. Further, all membership tier changes have also been paused during this period (with the exception of movements to the next higher tier). itchotels.in

THE LALIT SURI HOSPITALITY GROUP

THE HOTEL BRAND’S measures include staff briefings to highlight rules and practices of good personal hygiene, provision of medical masks for staff and guests, as well as hand sanitisers that are placed at guest contact areas such as hotel lobbies. Deep cleaning measures have been undertaken in the restaurants, staff lockers and all the public areas, restaurants and meeting spaces across the hotels. thelalit.com

MARRIOTT INTERNATIONAL

MARRIOTT HAS MADE some temporary amendments to its loyalty

programme. Marriott Bonvoy points have been paused until August 31, 2020. The expiration of suite night awards (SNAs) with an expiration date of December 31, 2020, has been extended by one year to December 31, 2021. Additionally, members who currently have an active Free Night Award (FNA) expiring in 2020 as part of their credit card benefit, annual choice benefit, promotions or travel package will be able to use it through January 31, 2021. marriott.com

HYATT

AT HYATT, ALL existing reservations that are for arrivals until April

30, 2020, can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. The introduction of off-peak and peak point redemption has been postponed until 2021. This means that free-night redemptions will continue to be at standard rates for the rest of this year. hyatt.com A P R I L-J U LY 2 0 2 0

AV I AT I O N

FLY FOR

INFLIGHT FOOD

AIR INDIA

Even though our flag carrier is going through a major turmoil right now, its saving grace in our opinion is the inflight food experience. Air India prides itself in serving the flavoursome Indian cuisine that transcends borders and educates international travellers about the intricacies and layers of homegrown food. From featuring local refreshers like aam panna (raw mango juice and jal jeera (summer drink made with cumin powder, mint leaves and coriander) to home-made pickles and tomato chutney on its menu, the airline celebrates indigenous recipes of India with great aplomb. Their thoughtful bifurcation of meals as per religious, dietary and age requirements of passengers is commendable. airindia.in

REIGNING

THE SKIES Over the years, weâ&#x20AC;&#x2122;ve travelled around the world on various airlines and have come to realise the primary reasons to select certain carriers. Depending on your preferences, these are the airlines you should select for your next trip

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AV I AT I O N

FLY FOR

INTERNATIONAL NET WORK

FIRST (CL ASS)

BRITISH AIRWAYS

British Airways First seats does not fail to impress even the elitist of the travellers with its uber comfortable seats, finedining and on ground service. Pamper yourself with inflight kits featuring the likes of Elemis products. The 77-inch (length) seat converts into a fully-flat bed and is complemented by luxurious quilted mattress, crisp white cotton duvets and soft pillows. Other features include a large personal screen, free wifi service and high-end inflight entertainment equipment such as stateof-the-art noise cancelling headphones. Onboard meal services showcase British tradition with a new signature afternoon tea service. Other First perks include dedicated check-in desks at most airports, priority boarding and access to the Arrivals Lounge at London Heathrow Terminals 3 and 5 among others. britishairways.com

GOAIR

KUWAIT BANGKOK

MUMBAI MALE ABU DHABI

ONBOARD LOUNGE

WINE

EMIRATES

JAPAN AIRLINES

While Emirates’ connectivity and services are reason enough to pick this carrier, we quite fancy its Onboard Lounge on its A380 aircraft that makes it stand out from the rest of the airlines. First released in 2008, the A380 Onboard Lounge has seen many a facelifts over the years. While retaining the trademark horseshoe-shaped bar, Emirates’ latest A380 Onboard Lounge offers more seating space with a new arrangement along the windows on both sides of the bar. Inspired by private yacht cabins, each seating area has a table and window view. Overall, the lounge can comfortably accommodate up to 26 passengers at a time, including eight seated. At the lounge, we recommend the gourmet canapés, handpicked wines from around the world and limited edition fine spirits, as well as signature cocktails prepared by the bartender. emirates.com A P R I L-J U LY 2 0 2 0

Indian low-cost carrier, Goair’s international network expansion has seen a tremendous upsurge in the last one year. The airline’s global portfolio comprises nine destinations namely Phuket, Male, Muscat, Abu Dhabi, Dubai, Bangkok, Kuwait, Dammam and the recently added Colombo. In order to enhance call and network connectivity for its international flight passengers, the Indian carrier has partnered with Matrix Cellular, a mobile and data solutions provider in India, to offer international sim card. Travellers can also avail mobile wireless communication (mifi) through Matrix Cellular — this device acts as a wifi router and can connect up to five devices at a time. goair.in

Japan’s flag carrier is known for its sophisticated wine selection across all classes. However, the picks for first class deserve a special mention and may even be the reason for you to pick this airline for your flights to the Land of the Rising Sun. Globally renowned wine director and tasters Kenichi Ohashi (Master of Wine) and Motohiro Okoshi are on the wine jury for the airline. Giving some examples — premium quality Champagne “Salon” (first vintage released in 1921), Louis Roederer Cristal 2009, one of the world’s oldest prestige cuvées, produced with quintessential Louis Roederer winemaking techniques and a broad selection of Japanese sake including Hakurakusei founded in 1873 are on offer in first class onboard Japan Airlines (select flights). jal.co.jp/en → business traveller india

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AV I AT I O N

FLY FOR

CHEF ONBOARD

QSUITE

QATAR AIRWAYS

TURKISH AIRLINES

Qatar Airways unveiled its signature business class product, Qsuite in March 2017. Since then, the Gulf carrier has fitted this product in 1-2-1 configuration aboard many of its longhaul aircraft including some Boeing 777-200LRs and 777300ERs, Airbus A350-900s, and all its A350-1000s. Assuring absolute comfort and privacy, the Qsuite comes with sliding doors, a flatbed, in-suite accent, wide storage spaces and bespoke services. Cabin interiors are designed in their patented burgundy and grey colour, enhanced with elegant and warm rose gold detailing. While the centre suites are perfect for coworkers looking to conduct high-altitude meetings, suites on the sides are best for solo travellers. The carrier has also added Qsuite, to several Indian routes namely New Delhi, Mumbai and Bengaluru. qatarairways.com

Travellers looking to fly via Turkish Airlines are in for a unique culinary experience. The Flying Chefs work alongside cabin crew to serve a menu that include finest international and Turkish-inspired cuisine prepared using fresh ingredients resented on stylish porcelain tableware. Turkish Airlines entered a joint venture with gourmet catering company Turkish Do&Co introducing Flying Chefs. The aim of this concept is to offer personal face-to-face service allowing more interaction between guests and the chef. turkishairlines.com 33

SUITES

PREMIUM ECONOMY

SINGAPORE AIRLINES

VISTARA

A carrier that’s taken luxury to the next level with its Suites class is Singapore Airlines. Available exclusively on the Airbus A380–800 aircraft, which flies to Paris, Sydney, London and more, Suites redefine personal space in the air. Individual cabins have their own sliding door and window blinds; and a standalone bed, completely separate from your seat is on offer. A chaise lounge and large table transform the space in the cabin into a discussion or dining area. Designed by French luxury yacht designer Jean-Jacques Coste, the Suites are finished in cream and brown, elevated with leather and wood. Dining onboard the Suites is also a discerning experience as acclaimed chefs bring fine dining onboard with creations inspired by cuisines and cultures from around the world. singaporeair.com A P R I L-J U LY 2 0 2 0

Vistara boasts being the only India airline to offer a premium economy (PEY) product. The PEY cabin on the airline’s Airbus A320 aircraft comes with 33-inch seat pitch offering 20 per cent more leg room than regular economy class; 4-inch seat recline; specially designed seat with improved seat cushion and adjustable winged headrests. Whereas, on the newly inducted Boeing 787-9 Dreamliner, you get 37-inch seat pitch, personal entertainment screen, six-way headrest; calf rest and footrest and USB power outlet in the cabin. As a PEY customer on Vistara you also get priority check-in, boarding, and baggage handling; increased baggage allowance and complimentary selection of food and beverages including Starbucks coffee. airvistara.com BTI business traveller india

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H O S P I TA L I T Y

PICK FOR

HERITAGE-RICH STAYS

THE INDIAN HOTEL COLLECTIVE

Andaz Delhi

Carefully wrap your stay at Andaz Delhi in a bespoke itinerary filled with immersive experiences that celebrate India. Right from the time you arrive, the hotel constantly reminds you of the nation’s diverse rich cultures and customs through its ambiance and offerings. These include — an authentic meal at AnnaMaya restaurant featuring local ingredients; in-room artworks commissioned from skilful Delhi-based artists and reading through the hotel’s very own 401 Reasons to Fall in Love with Delhi book, serving as a guide to plan your capital tour. hyatt.com 35

INFINITY POOL EXPERIENCE

Conrad Bengaluru Across our travels over the years, we’ve handpicked a few of our preferred hotel destinations in India and what they should be picked for, in our opinion. From spa treatments to exotic wildlife safaris, we give you enough reasons to plan your domestic trips for the year

Conrad Bengaluru houses a stunning outdoor infinity pool with Ulsoor lake as its backdrop. Health enthusiasts could partake in aqua fitness classes, hosted here in mornings. After taking a refreshing dip in the temperature-controlled pool, head to Tiamo to savour Mediterranean delicacies and innovative cocktails to match. Keeping you company under the open skies are panoramic lake views and Bengaluru’s pleasant weather. hilton.com

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H O S P I TA L I T Y

PICK FOR

HIGH LEVEL DINING

RESPONSIBLE LUXURY AND FOOD TRAILS

Four Seasons Hotel Bengaluru

ITC Sonar, Kolkata

For an overarching dining experience, head to Four Seasons Hotel Bengaluru. Perched on the 21st floor is the recently-opened Far & East that serves authentic Oriental flavours with an inventive twist. Its culinary highlights include yakitori, sashimi and funky rolls, Peking duck and Asian cocktails. Reserve a table at Cur8 restaurant for gourmet and Italian delights. One can either grab a seat on the airy outdoor terrace or in their modern kitchen-style dining room, which features a large grill. Others include, Copitas bar, perfect for dawn to dusk soirees and The Collection, a lobby bar best known for finely curated whiskies from across the globe. fourseasons.com

Known for ‘responsible luxury’, ITC Hotels’ ITC Sonar, Kolkata follows suit in ensuring your stay is a conscientious experience. It is the first hotel in East India to have been awarded the Platinum rating under LEED® EB (Existing Building) programme. Another reason, in our opinion, to pick this hotel in the West Bengal capital is its ‘food sherpa trails’. In this city known for its lip smacking street fare and a glorious food history, the hotel marks a trail for its guests encompassing the likes of an early morning Chinese breakfast and a taste of Kolkata’s celebrated sweetshops. itchotels.in

CORPORATE MEETS

SPA INVIGORATION

JW Marriott Mumbai Sahar

Hyatt Regency Delhi

JW Marriott Mumbai Sahar’s invigorating wellness house, Spa by JW offers calming atmosphere, elegant interiors and soft music, thereby inviting business travellers for therapies that can alleviate jet lag amid other travel stresses. The menu is divided into multiple sections such as Calm, Indulge, Renew, Invigorate and Express treatments. Choose from their stress relief, deep cleanse aromatherapy, jet lag, Balinese, detox and revitalise treatments. We recommend you to pick their Signature Spa by JW experience that includes a Thai massage followed by a specially designed massage using deep renewal and slow rhythmic movements. marriott.com

Owing to its strategic location close to the diplomatic enclave and major financial hubs of the city, Hyatt Regency Delhi is widely preferred for high-end meetings. Their world-class venues range from the magnificent Regency Ballroom for up to 250 people (banquet-style seating) to The Living Rooms at The Mansion suitable for ancillary functions. A dedicated events team ensures high level of comfort for you and your business clientele. hyatt.com

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H O S P I TA L I T Y

PICK FOR

LAVISH WEDDINGS

GOURMET DINING

Shangri-La Hotel, Bengaluru

Novotel Hyderabad Airport Hotel

Housed under the roof of Shangri-La Hotel, Bengaluru are four restaurants that serve authentic cuisines. Each restaurant prides itself on the art of genuine culinary experiences. Caprese blends high-quality ingredients with Italian cooking techniques to serve a range of pasta, pizza and risotto. For a taste of royal fare from four regions of India, head to Ssaffron. Focusing on seasonal, market-fresh and homegrown produce, the restaurant brings tantalising Indian flavours to life. Yataii for traditional Japanese and the signature Shang Palace for Cantonese cuisine are also on offer at the hotel. shangri-la.com

Due to its close proximity from the airport and state-of-the-art facilities, Novotel Hyderabad Airport Hotel is ideal for hosting weddings and corporate events. The event spaces are spread across 6,503 sqm covering two elegant ballrooms and a dedicated events team that helps set up memorable nuptial ceremonies. Guests can also choose to host events in their beautiful open lawns too. Large wedding groups can make use of their dedicated shuttle service that is available between the property and the airport every 20 minutes. all.accor.com/6687

THERAPEUTIC INDULGENCE

LARGE GATHERINGS

Shangri-La’s - Eros Hotel, New Delhi

Pullman New Delhi Aerocity

Open until midnight, Shangri-La Hotels and Resorts’ CHI, The Spa has an outpost at Shangri-La’s - Eros Hotel, New Delhi. Designed for sheer rejuvenation, the spa sprawls across 1,858 sqm. Organic luxury brands such as Zents and Omorovicza are used in its treatments. Housing a hot whirlpool bath, a swimming pool, a steam and sauna and a salon offering beauty and hair services, the spa is equipped to spoil guests and help them escape to a state of complete relaxation. We recommend the shirodhara that helps with jet-lag and induces uninterrupted sleep. shangri-la.com

Located adjacent to both international and domestic airport terminals, Pullman New Delhi Aerocity offers effortless connectivity to the major business and tourist attractions of the city. Business hubs of Gurugram, New Delhi and Cyber City are within easy reach, making the hotel a go-to venue for big corporate and social gatherings. The property boasts Delhi NCR’s largest convention space spread over a vast expanse of more than 3716 sqm. Combined with the adjacent Novotel New Delhi Aerocity, the premise is well suited for huge car launches, product launches, medical seminars, expos and exhibitions. all.accor.com

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H O S P I TA L I T Y

PICK FOR

WILDLIFE ADVENTURES

RESIDENCE ACCOMMODATION

Sujan Sher Bagh

The Leela Ambience Gurugram Hotel and Residences

Ranthambore is a billion-year-old jungle that’s dotted with ruins of palaces and teems with exotic Indian wildlife. Sujan Sher Bagh makes for a luxurious base for your safari expedition at this forest that is one of the finest jungles in the world to observe tigers in their natural habitat. A part of Relais & Châteaux, Sujan Sher Bagh features 12 hand-stitched canvas tents, dressed in subtle sophistication and stitched out with custom-made furniture. The boutique property’s highly skilled staff crafts exceptional experiences from farm-to-table dining, spa treatments to its highly sought after game safaris. thesujanlife.com

The Leela Ambience Gurugram Hotel and Residences redefines luxury living with its plush residences. The 89 residences, available in one, two and three bedroom categories in subtle interiors, are equipped with state-ofthe-art amenities, necessary appliances and offer impeccable services to its guests. Three bedrooms apartment is spread across 167 sqm comprises a kitchen, a large drawing-cumdining area and a powder room. theleela.com

WEEKEND GETAWAYS

PREMIUM SUITES

The St. Regis Mumbai

The Lalit Mangar

The suites at The St. Regis Mumbai are a perfect amalgamation of sophistication and grandeur. Options vary from the spacious St. Regis and Caroline Astor suite to The Metropolitan and The Presidential suite. Elegant décor, superlative facilities and first-class personal services surround the guests living in one of these suites. The One Bedroom Residential suite is also available for corporate travellers visiting the financial capital of India for a long stay. marriott.com BTI

Nestled amid the deciduous valley of Mangar Bani, The Lalit Mangar effortlessly teleports you to the world far away from city life. Wake up to the sound of rustling leaves and singing birds as you embark upon a weekend getaway at this 35-suite property that has been built using the earth rammed architecture, layered with raw materials like gravel and chalk. Sunbathe amid nature, take on rock-climbing, choose nature-inspired therapies at Rejuve - The Spa or go biking in the forest — there’s much to make your weekend a fulfilling one here. thelalit.com

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POSTCARDS FROM THE WORLD

ach city has its own signature appeal that has left a mark on us over the years of frequent travel. We take you on a journey through different cities and present our perspective on what makes them unique in their own distinctive way. From business to food, retail to bars, read on to find out what makes us return to these multi-faceted metropolises of the world.

Our perspectives of global cities WORDS AKANK SHA MAKER, NISHA SHROFF AND S ANCHITA NAMBIAR

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HUB OF CULTURE

Qasr Al Hosn, which reopened in December 2018, following extensive renovations by the Department of Culture and Tourism (DCT) Abu Dhabi. It is deemed to be an important inclusion to Abu Dhabi’s tourism landscape. The site comprises four interrelated components — the historic Qasr Al Hosn Fort; the Cultural Foundation that hosts a diverse visual and performing arts programme; the National Consultative Council Building; and the House of Artisans, promoting and preserving UAE’s intangible lineage. By a way of these, DCT Abu Dhabi aims to encourage visitors to explore authentic landmarks of the city. Albeit the emirate plays a huge emphasis on the bygone days – a visit to the Paris landmark’s first international outpost, the Louvre Abu Dhabi will make you see its modern contemporary side. You can either check out an exhibition or watch a live performance at this marvel. Moreover, we recommend exploring the region’s culture and heritage via a plethora of local experiences – from cruising in a traditional boat to riding a horse and camel racing.

SOJOURN DURING RAMADAN To profoundly understand the culture of Abu Dhabi, a visit during the holy season of ramadan is ideal. Enjoy delicacies like shorbat harees (wheat and meat soup), machboos laham (meat cooked with yellow rice simmered in the meat stock with Arabic spices and dry lemon) while observing local families coming together to celebrate this momentous occasion. 45

CLOCKWISE FROM LEFT: Sheikh Zayed Grand Mosque; Al Ain Oasis; night camping and Louvre Abu Dhabi

ome to the National Theatre, historic forts, cultural institutions, and majestic mosques, Abu Dhabi is one of middle east’s most impressive cultural centres. Its grand heritage with rich history and majestic monuments have always drawn us to this emirate. Here’s a lowdown on the capital of the UAE from an edifying lens: An epitome of Abu Dhabi’s illustrious heritage, Sheikh Zayed Grand Mosque is an instantly recognisable global icon that blends different Islamic architectural schools. During Ramadan 2019, the mosque welcomed more than 1.4 million worshippers according to the Gulf News. The mosque features 82 domes, more than 1,000 columns, 24k-gold gilded chandeliers, and the world’s largest handknotted carpet. Some of its other notable elements include domes clad in white marble, onion-shaped crowns and crescent-shaped finials decorated with gold-glass mosaic. Another celebrated gem in our opinion is Al Ain Oasis, just two hours from the main city. Spreading across 3,000 acres, Al Ain is host to a number of UNESCO World Heritage Sites. It houses Qasr Al Muwaiji, a century-old fortress; Al Jahili Fort showcasing permanent exhibitions of photographs taken by British adventurer Sir Wilfred Thesiger during his 1940s crossings of the ‘Empty Quarter’ desert; ‘falaj’ - UAE’s traditional irrigation system and Ali Ain’s Eco Centre that offers curated storytelling through interactive installations. Another place to venture deep into the history of Abu Dhabi is at A P R I L-J U LY 2 0 2 0

EMIRATI ETIQUETTE Sign up for the Emirati House experience which begins with a discussion on Emirati hospitality, followed by a delectable multi-course dinner. During the course, you will be guided through the basic etiquette and practices of the culture. For instance, refusing coffee can be considered offensive in an Emirati household, and once done, you signal it by shaking the cup from side to side. Visit visitabudhabi.ae to know more. BTI Tip: Arabic coffee or ghahwa is best enjoyed with local dates.

VISIT ABU DHABI

ABU DHABI

D E S T I N AT I O N S

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If you want more versatile dining options during your stay, pick Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl. Options include Verso, an Italian deli-style cafe; a stylish sports bar Lexx serving cellar wines, vintage cigars and classic cocktails complemented by fine cheese and charcuterie and the Pearl Lounge, a mix of a lounge, a café, a shop, a creperie, and a bar, is perfect for a casual meet up. hyatt.com

WHERE TO STAY Located in the heart of the Corniche, The St. Regis Abu Dhabi is a 30-minute drive from Abu Dhabi International Airport. The interiors and architecture of the hotel tastefully blend the brand’s century-old legacy with rich Emirati culture. Its accommodation highlight is the Abu Dhabi suite considered to be the world’s highest suspended suite at 220m above ground level. Another striking feature is the Al Mudhaif Ballroom for large-scale events for over 700 guests (banquet-style). stregisabudhabi.com

For a grand wedding celebration, choose Jumeirah at Etihad Towers that offers two stunning venues — Mezzoon Ballroom and Under the Oculus. The hotel has 382 rooms and suites along with a host of business and leisure facilities. Guests looking to unwind can spend some time at the Observation Deck at 300, which gives you a 360-degree view of the UAE capital. We recommend enjoying this view with an afternoon coffee session. jumeirah.com Choose from one of the 280 rooms and suites at Sofitel Abu Dhabi Corniche. The hotel’s extensive F&B includes all-day dining restaurant Corniche; Grills @ Chill’O restaurant by the pool serving the best of Arabic and Mediterranean cuisines; Le Café Lounge serving detectable French and middle eastern pastries and Parmigiana restaurant for Italian delights. sofitelabudhabicorniche.com

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Set against the backdrop of the Sheikh Zayed Grand Mosque, The Ritz-Carlton Abu Dhabi, Grand Canal is one of the finest luxury hotels in Abu Dhabi. Apart from its opulent offerings, guests staying at the hotel must avail of wellness facilities, especially at their spa offering express treatments, and a traditional hammam. ritzcarlton.com Speaking of wellness, Emirates Palace, now managed by Mandarin Oriental Hotel Group, also offers a plethora of spa and wellness therapies available for all types of travellers. Emirates Palace’s Moroccan-inspired spa is one of the key features. The property is replete with luxury elements like 24k gold leaf finishing, Swarovski chandeliers, arabesque mosaic tiles and marble in shades of the desert sand. mandarinoriental.com CLOCKWISE FROM TOP LEFT: The St. Regis Abu Dhabi; Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl; The Ritz-Carlton Abu Dhabi; Emirates Palace, managed by Mandarin Oriental Hotel Group; Sofitel Abu Dhabi Corniche and Jumeirah at Etihad Towers

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DOHA

D E S T I N AT I O N S

SPORTING CAPITAL

xperts from the Qatar Tourism Authority (QTA) say that sports events in Doha are becoming an increasingly important factor in attracting travellers from all over the world. QTA has already branded their sports tourism with a strategic plan (for 2017-2023) with the powerful tagline ‘Qatar Welcomes the World’. Qatar, particularly Doha, packs its annual calendar with major global sports events that hail tourists from all over the world. A prominent example is the upcoming 2022 FIFA World Cup Qatar, which is set to run from November to December. For this, Doha is gearing up to play a major role as one of the three host cities. Not surprisingly, some of the 2022 FIFA World Cup Qatar venues are in Doha. These include Al Rayyan Stadium, Al Thumama Stadium, Education City Stadium, Khalifa International Stadium, Lusail Stadium and Ras Abu Aboud Stadium.

WHERE TO STAY Taking references from the emirate’s history, culture and modern architecture, Mandarin Oriental, Doha is one of the newest additions to the city’s luxury hotel scene. Located in the centre of Msheireb Downtown Doha – the hotel offers plush rooms, suites, and serviced apartments. We recommend the two-bedroom Royal Suite on the top floor that has a stunning view of Doha, a private entrance, with an open-countryard and a private plunge pool. mandarinoriental.com

While the Khalifa International Stadium with an illustrious history (Gulf Cup, Asian Games and the AFC Asian Cup) has played host to several prestigious games in the past, Education City Stadium is the latest venue of 2020 that draws on the rich history of Islamic architecture, blending it with striking modernity. Doha has also hosted major championships such as the 15th Asian Games Doha 2006 and the 2011 Plan Arab Games. Moreover, in its latest effort to establish Doha as a major sports capital, Qatar is considering a bid for the 2030 Asian Games. Evidently, its contribution to the world of sports is unquestioned — and an important factor that’s driving us to Qatari shores this year too. MUST-VISIT: ASPIRE ZONE A 20-minute drive from central Doha, Aspire Zone is a sports destination featuring state-of-the-art training facilities and sporting venues including the historic Khalifa International Stadium. There is ‘The Hamad Aquatic Centre’ that houses facilities for swimming, water polo, diving and other aquatic sports. Additionally, there is ‘The Ladies Sports Hall’ that focuses on amenities for women’s sports. A P R I L-J U LY 2 0 2 0

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Another new property on our radar is the Dusit Doha Hotel in West Bay’s Diplomatic Area that offers 357 guestrooms, suites, and apartments. The hotel is deemed to be an ideal venue for all kinds of events with its versatile MICE facility. Few include the 574 sqm-Pearl Ballroom for large celebrations that can accommodate up to 500 people, and the Emerald and Amber rooms for small gatherings accommodating 60 and 80 people respectively. dusit.com Speaking of MICE, Sheraton Grand Doha Resort & Convention Hotel also plays a key role in the business circuit of Doha. The property has 371 guestrooms and suites in different categories – from deluxe to the Presidential suite. In terms of F&B, Al Hubara is best known for serving locally dishes; La Veranda for authentic Italian fare; Em Sherif Restaurant for Oriental cuisine, among others. marriott.com

LEFT AND RIGHT: Lusail Stadium and Aspire Zone; Mandarin Oriental, Doha; Dusit Doha Hotel; Sheraton Grand Doha Resort & Convention Hotel and The RitzCarlton, Doha

Taking the culinary experience a notch higher in the capital city is The RitzCarlton, Doha. The hotel’s B-Lounge Doha gives guests a unique dining experience combining gastronomy, mixology, and music; The Lagoon highlights Arabic and international cuisines; STK Doha provides an interesting spin to the American steakhouse concept; and Sel & Miel, a French Brasserie reminiscent of Parisian lifestyle. ritzcarlton.com business traveller india

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DUBAI

D E S T I N AT I O N S

RETAIL HAVEN

ubai’s grandeur in all its aspects is its inherent characteristic. This also reflects quite effortlessly in its varied retail choices for the shopping enthusiast. It can only happen in Dubai that the largest mall in the world — The Dubai Mall — beats its own record by adding further extensions. From uber-luxe premium labels to high-street brands, there’s something for every kind of shopper at this colossal mall. It is also not surprisingly that the mall offers an indoor cars for shoppers to get around easily. Did we mention it also has an Olympic-size ice rink, a cinema and an aquarium within its premises? With over 630 brands on offer, another address for premium shopping in Dubai is the Mall of the Emirates. The mall offers an exclusive hands-free service that helps you relax post all that shopping, where you can drop all your bags and stress and head towards the indoor ski slope and an amusement centre. Your shopping can then be delivered to you, anywhere in the mall or even at your home’s doorstep. While the emirate boasts of ultra-modern shopping destinations, there’s much more on offer. This includes speciality souqs and quaint bazaars that hail travellers from the world over. Head to the bedazzling Dubai Gold Souk situated on the banks of the Dubai Creek to explore the city’s ultimate gold hues. The world’s largest gold market prides itself with a magnificent display of the world’s largest and heaviest gold ring that weighs around 64 kg, which we deem would definitely make it to your Insta-stories. Popular among expats and the younger gen of Dubai is the Dubai Flea Market, located in Zabeel Park. Its 300 stalls retail almost everything from furniture, clothes, antiques, ceramics and pottery items.

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Another speciality bazaar that should be on your list during your trip to Dubai is the Perfume Souk that literally brings the aromas of Arabia to life. Dating back four decades, this souk is lined with vendors selling the eclectic scent of the UAE — oudh — in various concoctions and colours. For some indulgence, head to to stalls that create personalised scents that are blended as per your skin and preferences. Dubai is buzzing with the new and at Arte — The Maker’s Market, artisans from the world over are given a platform to showcase their creations. Hosted on every Friday across different locations in the emirate, this market puts on display works of arts ranging from artisanal coffees, handicrafts, paintings and baked goods. There are also themed markets that are hosted quite frequently. An interesting hotspot that’s caught our attention in the emirate is City Walk. A vast space, it features over 240 concept stores that specialise in beauty, fashion, wellness, home and jewellery. City Walk also houses an array of leisure activities and sophisticated restaurants. In Dubai, you can never run out of options for some indulgent retail therapy.

CLOCKWISE FROM TOP LEFT: Dubai skyline; The Dubai Mall and a display at Gold Souk business traveller india

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D E S T I N AT I O N S

WHERE TO STAY One of the tallest buildings in the world, the JW Marriott Marquis Hotel Dubai on Sheikh Zayed Road offers sweeping views of Dubai’s cityscapes from its accommodation. With ten restaurants and lounges serving an array of cuisines including Indian, Thai and Japanese, the hotel is quite the destination for F&B in this emirate. Its meeting spaces sprawl around 7,432 sqm — making it ideal for MICE in the city. marriott.com

Also located on Sheikh Zayed Road Shangri-La Hotel, Dubai soars over Dubai’s picturesque horizon and offers rooms, suites and apartments that designed keeping in mind classic Shangri-La sensibilities. The hotel offers eclectic dining options that serve fare from Asia, Europe, India and South America while its CHI, The Spa invites you to rejuvenate after a long day of meetings. shangri-la.com A subsidiary of Indian Hotels Company Limited, Taj Hotels operates two hotels in Dubai — Taj Dubai and Taj Jumeirah Lakes Towers. Featuring rich Indian influences, warm hospitality and Emirati charm, Taj Dubai offers elaborate accommodation options, a few of which offer views of the Burj Khalifa. The hotel’s Opera Ballroom can host up to 350 people. Opened this year, Taj Jumeirah Lakes Towers is the latest entrant on Dubai’s hospitality circuit. Housing an array of F&B offerings, the hotel’s restaurants serve a range of cuisines; in fact, Taj Mahal Hotel Mumbai’s signature Shamiana restaurant has an outpost here too. With dramatic vistas, Paros, a Mediterranean inspired rooftop pool bar and restaurant is an ideal spot for post work unwinding. tajhotels.com

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Situated on Sheikh Mohammed bin Rashid Boulevard, Address Downtown is a part of Address Hotels + Resorts — another one of our recommended choices for accommodation in Dubai. The flagship property of the hotel group, it features a lavish five-tiered infinity pool. With nine treatment rooms, a hammam, steam rooms and relaxation areas, The Spa at Address Downtown is where you should head to after a long day of meetings. addresshotels.com Another Indian homegrown hotel that’s on our list is The Oberoi, Dubai. Its rooms and suites have floor to ceiling windows and uninterrupted views of the Burj Khalifa, Dubai cityscape or the hotel’s pool. An Indian dinner at Ananta, a dip in the temperature controlled swimming pool and the signature Oberoi massage at its spa floor are few of the experiences we recommend at this hotel. oberoihotels.com

CLOCKWISE FROM TOP LEFT: JW Marriott Marquis Hotel Dubai; Address Downtown; The Oberoi, Dubai; Paramount Hotel Dubai; Taj Dubai and Shangri-La Hotel, Dubai

An interesting option for travellers who enjoy themed hotels is Paramount Hotel Dubai. Inspired by the rich history of Paramount Pictures, this hotel is located in the heart of Dubai’s Business Bay district. Rooms, dining outlets and other spaces of the hotel are designed to bring to life the glamour of Hollywood. Flashback, its speakeasy bar and lounge that will transport you straight back to the 1920’s prohibition era. paramounthotelsdubai.com business traveller india

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FRANKFURT

D E S T I N AT I O N S

ECO-BUSINESS CENTRE

A more invigorating business ambience can be fostered at Festhalle Frankfurt. Although, widely used for big music and entertainment concerts, this multi-purpose arena can well fit the brief of a “MICE event outside the ballroom”. Festhalle Frankfurt provides 5,646 sqm, with space for up to 8,500 people (together with the two tiers) seated, and 13,500 people unseated. Along with great connectivity and avant-garde meeting venues, Frankfurt boasts a favourable environment for hosting several incentive and team building activities for MICE groups. Thematic city tours, cruise trips, culinary and brewing experiences, book fairs, interactive games and workshops are few of the many recreational programmes to undertake in Frankfurt.

WHY MICE IN FRANKFURT?  Being the smallest metropolis in Europe, Frankfurt is touted as a compact city, making it easy to handle for event organisers.  Frankfurt Airport is a key aviation hub in Europe, with a network covering around 300 destinations spread across 100 countries.  In total, Frankfurt offers around 56,900 keys.  Maintaining an ecological harmony, 50 per cent of the city is made up of parks, gardens and other verdant natural landscape.

CLOCKWISE FROM TOP LEFT: Frankfurt cityscape; Sheraton Frankfurt Airport Hotel and Conference Center and Congress Center Messe Frankfurt

rankfurt offers a balanced ecosystem for MICE groups who prefer a cosmopolitan, modern venue; but at the same time look for ways to cutdown on large carbon footprints generated during conclaves of such high magnitude. Guiding corporates and business tourists in this effort to execute a green meeting is Frankfurt Convention Bureau, an effective local body that helps in identifying meeting sites and event planners in the German city with sustainability as their principle focus. One such conference centre in Frankfurt is Kap Europa which has won several accolades for highlighting the green concept in both its design as well as operations. The space has the capacity to host up to 2,400 guests — there are two halls for 1,000 and 600 people respectively and 12 conference rooms. If you wish to hire a larger space, there is Congress Center Messe Frankfurt (CMF) capable of accommodating up to 3,400 people. The centre offers easy access to hotels, public transport and parking spaces, and is a ten-minute walk from the Central Station. The adjacent Maritim Hotel Frankfurt can be utilised for guest stays, saving you the transport cost and fuel consumption. For groups having easy accessibility and connectivity as the top priority, Sheraton Frankfurt Airport Hotel and Conference Center, located directly at Terminal 1 of Frankfurt Airport, serves well. The hotel has a total of 1,008 rooms and suites and 60 meeting rooms. Their largest event space is the Congress Center which can host up to 1,200 people.

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D E S T I N AT I O N S

Head over to Sofitel Frankfurt Opera Hotel if you are in a mood to experience French luxury in Frankfurt’s Mainhattan district. Flatter your tastebuds with the likes of king fish ceviche with celery and grapefruit; spring vegetable consommé with filled ravioli and old sherry; and cabbage and turnips with pickled quail egg at Restaurant Schönemann. all.accor.com

WHERE TO STAY Steigenberger Frankfurter Hof is where antiquity meets glorious architecture. Located in the heart of the financial district and the historical city centre, the hotel is close to Maintower, Römer and Paulskirche. The guestrooms and suites are elegantly designed and cater to the needs of all kinds of travellers. From their culinary section, the Autorenbar is an interesting choice for having intimate business meets over smoky whisky and classic cocktails. steigenberger.com

Straight out of a fantasy film is Villa Kennedy, presiding over Frankfurt’s south bank. The city’s famed museum quarter and St. Bartholomew Cathedral are some tourists attractions that you can explore while staying at this hotel. Satiate your Italian food cravings in an al fresco setting at Gusto restaurant serving the best of spaghetti al pomodoro, ravioli and fish cooked in Himalayan salt stone. roccofortehotels.com

With a convenient location, lavish accommodation, an expansive F&B and high-end recreational provision, Jumeirah Frankfurt makes for a top-notch MICE and holiday abode in Germany. A unique aspect of the property is that it houses beehives on the roof at a height of about 100 metres. Guests can taste the honey from these honeycombs at the breakfast buffet or can buy a honey jar as a souvenir. For business events, hire their regal ballroom, bejewelled with Swarovski crystals. jumeirah.com

Fleming's Selection Hotel FrankfurtCity, located at Eschenheimer Turm, is at a walkable distance from Zeil shopping street, the stock exchange, banking district and Römer. Meetings and receptions can be organised at Ambassador Club on the seventh floor. Make a pit stop at their skyline bar for innovative cocktails and signature spirits that are relished along with gleaming skyline sights. flemings-hotels.com

Splendid views of the River Main can be enjoyed from Intercontinental Frankfurt lodged in the heart of the city. Their extensive conference facilities involve 19 modern spaces, including a large ballroom and the 21st-floor Salon Silhouette offering breathtaking city scene. Stop by the DAXx Mainhattan’s Bar for sundowners and post-work tipples. Their menu boasts having over 60 specialist whiskies. ihg.com

CLOCKWISE FROM TOP LEFT: Steigenberger Frankfurter Hof; Sofitel Frankfurt Opera Hotel; Villa Kennedy; Fleming's Selection Frankfurt-City; Intercontinental Frankfurt Hotel and Jumeirah Frankfurt A P R I L-J U LY 2 0 2 0

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ISTANBUL

D E S T I N AT I O N S

ARCHECTURAL ARDOUR

rchitectural ecstasy can be best explained using Istanbul’s dazzling landscape as an exemplar. Located in the Marmara region of Turkey, the city is bedecked with picturesque mosques topped with mystical minarets, churches, synagogues, palaces, castles, medieval towers and vibrant bazaars, reflecting influences of the Roman, Byzantine, Genoese, Ottoman, and contemporary establishments who have left an indelible mark on the region and its people. When we think of Istanbul, the first image that springs to our minds is that of Hagia Sophia museum and Sultan Ahmed Mosque majestically facing each other with Bosphorus as the backdrop. Once a Greek Orthodox Christian cathedral, then an Ottoman imperial mosque and now a museum, Hagia Sophia is characterised by its floral, geometrical and figurative mosaic decorations. Intricacies of Ottoman calligraphy can be seen at this UNESCO World Cultural Heritage Site. Sultan Ahmed Mosque (widely known as the Blue Mosque) has remained prominent in the spiritual circuit of Turkey for centuries now. Its premises feature the tomb of Ahmed I (Sultan of Ottoman Empire from 1603 to 1617), a hospice and a madrasah (educational organisation). The iconic structure is dubbed as the Blue Mosque due to the hand-painted blue tiles adorning its interiors. History and architecture enthusiasts would be interested to know that this is first of the two mosques in Turkey to have six minarets — the other one is

Arrive royally in a limousine, yacht or helicopter at the only Ottoman imperial palace and hotel situated on the Bosphorus —Çırağan Palace Kempinski Istanbul, a part of the prestigious The Leading Hotels of the World portfolio. Choose from their 310 rooms including 20 suites in the hotel and 11 suites in the historic palace. For an unparalleled sensory experience, indulge in the hotel’s bespoke dining concept called Sultans’ Dinner, reminiscent of the Ottoman era. kempinski.com About five minutes from the Kempinski property lies the enchanting retreat of Shangri-La Bosphorus, Istanbul. Located between the Dolmabahçe Palace and the Maritime Museum, the luxe establishment offers 186 rooms and suites; and four restaurants and bars including the signature Shang Palace. This is where Europe’s first CHI, The Spa is based — pamper yourself with hammam rituals and Asian healing therapies post meeting. shangri-la.com

Sabancı Merkez Mosque in Adana. Another architectural marvel is Dolmabahçe Palace, considered to be the Ottoman Empire’s last official home. Mustafa Kemal Atatürk, the founder and first President of the Republic of Turkey, also breathed his last moments here. Grand chandeliers, soft silk carpets and gold leaf ceiling are few design elements of this 19thcentury building, the construction of which was much talked about because of its whopping cost of US$1.5 million in today’s worth. Imagine yourself with a cup of hot Turkish coffee amidst the scenic turquoise waters of the Bosphorus that connects Asia to Europe. Well, this is what Maiden’s Tower, situated on the sea at the entrance of the waterway offers. It has assumed numerous roles including that of a watchtower and a lighthouse that eventually became a restaurant. Although, it isn’t as elaborate as the ones mentioned before; its unique location is what makes it a case study for budding architects worldwide. Istanbul’s brilliancy in modern design and architecture can be explored through Kanyon. This is a metal and glass construction, serving as a mixed-use development with a office, residential and shopping complex. It comprises intricate curves and arches that aesthetically make inroads through the gigantic outline of the property. A P R I L-J U LY 2 0 2 0

WHERE TO STAY

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For those looking for a more contemporary accommodation option, W Istanbul can be your ideal pick. Highlights include the topfloor Extreme Wow suite fitted with a private terrace where you can enjoy spectacular sunset. In-room entertainment features a Bose Wave radio, a DJ deck, and a premium sound system to name a few. Sipping on some handcrafted cocktails at the Art-Decoinspired W Lounge is a must when visiting this property. marriott.com

LEFT AND RIGHT: Hagia Sophia museum and Blue Mosque; Çırağan Palace Kempinski Istanbul; ShangriLa Bosphorus, Istanbul; W Istanbul and Grand Hyatt Istanbul

A prominent name in the city’s extensive list of high-profile event spots is Grand Hyatt Istanbul, housing beautiful indoor and outdoor spaces. This is complemented by their 360 guestrooms and suites that open to breathtaking views of city, the garden, or the Bosphorus; and an expansive F&B including 34 serving Turkish and Mediterranean delights, Mezzanine Lounge and Bar for light bites and Grasidi Meyhane presenting flavours of Aegean sea. hyatt.com

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LONDON

D E S T I N AT I O N S

TASTE TRENDS

If your taste in Asian food strays more towards the east, further from India, London’s quirky restaurants will set you off on a gastronomical adventure. Flesh & Buns, a Japanese izakaya restaurant and bar with outposts at Covent Garden and Oxford Circus serves up the likes of rabbit katsu and pulled beef cheek for meat enthusiasts. MẮM (pronounced like mum) on All Saints Road showcases a whole new side of Vietnamese cuisine. Their signature papaya cocktail is one to try. However, London’s latest pan-Asian import from the USA is PF Chang that offers gourmet Asian fare such as black truffle sushi rolls and lobster spring rolls. For Korean food, one of the most trending cuisines in the English capital currently, head to On The Bad. The Korean tradition of chimaek – fried chicken wings with ice-cold beer – is brought to life here. While the dim sum at A Wong in Pimplico is nothing less than artwork, we recommend its ten-course ‘Taste of China’ that showcases China’s undiscovered regional cuisine. Although it is clear that the English capital prides itself on exclusive fine-dining experiences, an exploration of its street food is worth your time as well. Brockley, Broadway, Borough and Camden Markets are some of the hotspots of London’s delectable street food vendors. On your list should be the chipotle beef burrito at Luardos (Brockley Market); candied bacon burger at Tongue ’n Cheek (Camden Market); slow-roasted pork belly with cucumber, spring onions and hoisin sauce at Yum Bun (Kitchen Spitalfields Market); and soy noodle salad with vegan fish sauce at Day Chay (Borough Market).

CLOCKWISE FROM TOP LEFT: Dinner by Heston Blumenthal and a variety of traditional and international dishes from London

ining in London is an exhilarating experience, to say the least. While the city boasts veritable experiences like traditional afternoon teas and British classic fare, it has expanded its horizon to progressive cuisines like Indian fusion, Ethiopian and modern middle eastern. But if that’s too experimental for your palate, London houses 67 Michelin-starred restaurants on its grid, ranging from one-star to two- and three-star outlets like the glorious Restaurant Gordon Ramsay, which has held three stars since 2001. While Michelin-starred restaurants are rightly considered to be a hit on the pocket, there are all sorts of Michelin eateries here that range from pubs, classic British hotspots to elusive sushi bars. With two Michelin-stars each, try Dinner by Heston Blumenthal for classic British recipes with a modern twist at Hyde Park; Umu for its ‘kaiseki tasting menu’ with eight courses at Mayfair; and Kitchen Table at Bubbledogs at Goodge Street that serves ‘dogs and champers’ or well, hotdogs and champagne. The new wave of Indian restaurants in London is another trend to watch out for. This home of chicken tikka masala has forayed far and wide; perhaps even overtaking the origin country for its version of Indian food. Going beyond rice and curry are these restaurants — Kahani at Sloane Square for innovative cocktails and British-Indian dishes; Flora Indica at Old Brompton road that takes diners on a culinary journey across India; and Bombay Bustle at Maddox Street that evokes the story of the Indian railway network through its endearing menu.

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D E S T I N AT I O N S

WHERE TO STAY

For a tryst with authentic British charm, we recommend a stay at Hyatt Regency London - The Churchill that pays an ode to Sir Winston Churchill. Featuring subtle cues from his life and legacy, the hotel is conveniently located near Hyde Park. Dine at The Montagu Kitchen to indulge in fresh, British cuisine that takes its inspiration from erstwhile residence of Winston Churchill. hyatt.com

If you’re looking to stay in Mayfair, Intercontinental London Park Lane is a suitable option. The flagship property of Intercontinental Hotels & Resorts, it is designed with a mix of modern and traditional aesthetics. A Bose sound system and a Nespresso machine, along with Agraria bath amenities are a few of the in-room amenities. Do try the Mexican flavours at Ella Canta that is headed by Chef Martha Ortiz. parklane.intercontinental.com

Offering stunning views of the London Eye, Big Ben and Westminster Bridge, occupying London’s former City Hall is London Marriott Hotel County Hall. With art as the recurring theme at this hotel that embodies a quintessential British spirit. Unwind at its indoor pool or pick from over 100 gins at Gillray’s Steakhouse & Bar alongside locally-sourced steaks from O’Shea’s Butchers. marriott.com

However if your meetings are around Kensington, reserve your stay at Copthorne Tara Hotel London Kensington. With Hyde Park or city views, its rooms feature a safety deposit, a flatscreen TV and a tea/coffee maker. For Singaporean, Malaysian and Chinese Flavours, spend an evening at Bugis Street. Housing 12 spacious meeting rooms including two large scale suites, this is an ideal hotel for MICE. millenniumhotels.com For a classic, Art-Deco-style experience in Mayfair, pick The Beaumont. A luxurious boutique with a charming old-world décor inspired by the great hotels of the 1920s, the hotel is privately-owned and independently-run. Its Colony Grill Room has established itself as a definitive favourite on the London dining scene while the Magritte Bar is the property’s ‘American bar’. thebeaumont.com

CLOCKWISE FROM TOP LEFT: Intercontinental London Park Lane; Hyatt Regency London The Churchill; London Marriott Hotel County Hall; Hard Rock Hotel London; Nobu Hotel London Shoreditch; London Marriott Hotel Maida Vale; The Beaumont and Copthorne Tara Hotel London Kensington

A fan of London’s Nobu Restaurant? A stay at Nobu Hotel London Shoreditch should take care of that. The hotel blends the understated luxury of Nobu with East London’s creative energy. Nobu brings out ‘Asian-inspired and London-infused sights, sounds, scents and experiences’ to offer its guests an indulgent experience. Pick ‘Spa Escape’ package at Nobu’s luxurious that includes two treatments and a light lunch at Nobu Café. london-shoreditch.nobuhotels.com

London Marriott Hotel Maida Vale is another conveniently located hotel in London’s Westminster, a short walk from Kilburn Park station. Its accommodation is minimal with elegant elements and modern touches. A dip in its Bannatyne’s swimming pool and an Italian meal at Carluccio’s should be on your agenda. With four versatile event spaces that can accommodate up to 180 people, it’s a good choice for events too. marriott.com

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Hard Rock Hotel London is the obvious choice for music lovers. Once the abode of Jimi Hendrix, Diana Ross and Bob Dylan, the hotel draws on the legacy of such illustrious artists. This is brought to life with a fascinating memorabilia collection and original artwork in every bedroom. Located on the corner of Oxford Street and Park Lane, head here if you wish to feel like a rockstar on your trip to London. hardrockhotels.com

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REYKJAVÍK

D E S T I N AT I O N S

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NATURE’S DOORWAY

WHERE TO STAY If you wish to experience premium luxury in the heart of the Icelandic capital, then Tower Suites Reykjavík is the unparalleled choice. Offering only eight signature suites on the 20th floor that offer surreal sweeping vistas of the city’s natural beauty. Your stay at this hotel begins with a glass of bubbly, inviting you to begin your affair with luxury at this hotel amid a modern design and stylish amenities. slh.com If you would like to stay in the city centre, at the heart of all the action, then another great option is Canopy by Hilton Reykjavik City Centre. Architecturally simple yet functional, its rooms and spaces are artistic and reflect the city’s connect with nature. A bunch of extensive dining options include Geiri Smart Restaurant serving Nordic cuisine and Canopy Central Bistro & Bar that serves contemporary dishes. hilton.com

he dramatic landscape of Iceland has made its way onto our travel radar this year. With mountains that are volcanically active, icebergs, geothermal spas, ancient ruins of airplane wreckages, surreal ‘bubble’ hotels that reduce the barriers between you and nature to practically none, this Nordic country has much to offer. An ideal way to start your Icelandic sojourn is at Reykjavík — the country’s capital. With a vibrant culture, eclectic festivals, endearing architecture and inspiring museums, there’s much to do in Reykjavík before you start your nature-filled adventures around the country. What’s also interesting is that the country is small enough for you to drive across its landscape — making Reykjavík your ideal hub. So while you are in the city, a good way to immerse yourself in Nordic culture would be to explore some of Reykjavík’s museums. These include National Museum that features artefacts from the country’s settlement to its modern age; Settlement Exhibition, a permanent fascinating archaeological ruin-museum; and National Gallery of Iceland that showcases ever-changing exhibits at galleries overlooking Tjörnin lake. Perhaps the city’s most iconic landmark however is Hallgrímskirkja — a striking whiteconcrete church that stands out because of its massive 5275-pipe organ that was installed in 1992. Another aspect that can be keenly on your trip to Reykjavík is Nordic cuisine. Utilising the region’s fish, game, and produce ranging from the Arctic tundra to the Norwegian fjords, Nordic gastronomy focuses on a more contemporary approaches in its dishes. While in Reykjavík, make a reservation at Dill Restaurant where you can indulge in traditional Nordic cuisine served with a contemporary perspective. Not a bad way to begin your Icelandic sojourn, we reckon! business traveller india

For a boutique-style stay experience in downtown Reykjavík, book yourself at Sand Hotel by Keahotels. Located at the hotel’s ground floor are Sandholt Bakery and Gudsteinn Eyjólfsson haberdashery, both of which have been operational since 100 years. Its accommodation reflects the building’s rich history and features attractive amenities such as a Marshall speaker and bath amenities from Sóley Organics. keahotels.is

LEFT AND RIGHT: Icelandic Northern Lights and Reykjavík city;Tower Suites Reykjavík;Canopy by Hilton Reykjavik City Centre and Sand Hotel by Keahotels business traveller india

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SINGAPORE

D E S T I N AT I O N S

ENTERTAINMENT EXTRAVAGANZA

WHERE TO STAY In a city full of glitzy skyscrapers, we place our bets on the iconic property of Raffles Singapore for a one-of-a-kind stay in the region. Reopened in 2019 after a massive refurbishment, the hotel has managed to successfully revive its old-world charm. Business travellers from India, longing to have a good north Indian meal can visit Tiffin Room and savour dishes like paneer butter masala, kadhai chicken and Goan fish curry. raffles.com

hat makes Singapore a preferred family destination in Asia is its wealth of adrenaline boosting theme parks and entertainment venues. From hair-raising roller coaster rides to exhilarating water sports and pretty spots like Gardens by the Bay, this island country packs a punch with fun experiences for the young and young at heart — and the Universal Studios Singapore (USS) located within Resorts World Sentosa on Sentosa Island is an ideal place to experience it. Touted as the first Hollywood movie-themed park in southeast Asia, USS houses seven unique zones inspired by movies such as Madagascar, Far Far Away (Shrek), The Lost World and Ancient Egypt (The Mummy) among others. Test your true spirit of adventure here by getting on to the world’s tallest duelling roller coasters, Battlestar Galactica: Human vs Cylon. For high-speed water slides, the water tornado ride and a refreshing dip in a pool, check out Adventure Cove Waterpark situated in the same integrated resort as the USS. Special

Another historic address is The Fullerton Hotel Singapore which was once home to Singapore’s General Post Office, the Exchange Room and Exchange Reference Library, and the prestigious Singapore Club. Nestled by the Singapore River, this swanking inn is where several new-age weddings happening these days. Event venues include East Garden, The Straits Room and The Ballroom among others. fullertonhotels.com

experiences include encounters with hammerhead sharks, silver-tip and sandbar sharks; playing with dolphins; feeding manta rays and snorkelling with more than 20,000 tropical fish over a colourful reef. Canoeing at Singapore Sports Hub, wakeboarding at Singapore Wake Park, windsurfing at Changi Coast and jet blading at Ola Beach Club are some of the other options for the thrill-seeking travellers. Singapore is also an interesting pick for those looking for less rip-roaring and more exquisite experiences, running until the dawn. For instance, there is The Projector that screens indie and arthouse films. Catch gigs and open-mics at one of the many cafés and alfresco bars adorning the narrow strip of Haji Lane in Kampong Glam area. Take your kids for a light and water show at Marina Bay. This 15-minute outdoor display called Spectra combines dancing streams, laser beams and visual art projections alongside a dramatic soundtrack. A P R I L-J U LY 2 0 2 0

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Should you be interested in staying amidst a bustling cityscape, then we recommend the Singapore Marriott Tang Plaza Hotel. Its strategic location on the famed Orchard Road makes it easily accessible from other districts and locales. The hotel’s F&B is widely praised and includes outlets such as Crossroads for an east-meets-west fare; Marriott Cafe for seafood and premium meats and Wan Hao Chinese Restaurant is known for signature Peking duck and dim sums. marriott.com

LEFT AND RIGHT: Gardens by the Bay and Universal Studios Singapore; Raffles Singapore; The Fullerton Hotel Singapore; Singapore Marriott Tang Plaza Hotel and Grand Hyatt Singapore

Eco-conscious travellers should bookmark Grand Hyatt Singapore for their next visit to the island country. Sustainability lies at the core of their overall functioning with the hotel’s culinary team playing a major part. Some of their initiatives are using organic vegetables and herbs from their inhouse gardens, adopting a nose-to-tail beef programme to avoid wastage and serving sustainable wines. hyatt.com

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TOKYO

D E S T I N AT I O N S

HIDDEN TIPPLES

For a local bar-hopping experience, reserve one evening to walk across Shibuya whilst sipping ‘highballs’ or whisky-sodas at the various pubs here. Though you will come across many izakayas (dinein sake shops), visit Hachigatsu No Kujira, a bar that offers a cinemainspired ambiance. The walls are adorned with numerous clippings of movie posters. Drinks are quirky and are named after various popular films. We loved a cocktail called ‘small iceberg floating on a sea of brandy’ that instantly reminded us of an iconic movie tragedy (hint: Rose and Jack). Nestled in the upscale Ginza neighbourhood, Bar High Five is a classic, low-lit Tokyo bar known for sublime drinks and traditional Japanese bartending. There is no drink menu and the bartenders engage with customers to create bespoke cocktails according to their taste preferences. One of their signature cocktails includes ‘ceremony’ featuring all Japanese ingredients such as Hakusha whiskey, Hermes Green Tea and Suntory Matcha. Another bar in Ginza to put on your list is Bar Lupin that opened back in 1928. The bar was a once home to the Japanese literati, (supported by writers as Kyoka Izumi and Kan Kikuchi). On the menu, you will find an impressive selection of cocktails, bourbons, and whiskies. We recommend you try The Golden Fizz, a gin drink made with egg yolk.

JAPANESE DRINKING ETIQUETTE  For the first round of drinks,

it is necessary for everyone to order the same drink

 Hold glass with both hands

when the drink is being poured

 Say kanpai or ‘cheers’

in Japanese before drinking

CLOCKWISE FROM TOP LEFT: A Tokyo street; friends enjoying drinks at a Japanese bar and Bar Lupin

okyo’s bar scene is considered to be one of the most sought after experiences in travel. Every crevice in the Japanese capital is filled with speakeasies and drinking holes. Prominent neighbourhoods such as Shinjuku, Roppongi, Ginza and Shibuya are packed with a wide selection of premium bars, exclusive restaurants and buzzing nightclubs. Nearly 300 bars and restaurants are squeezed into ‘Golden Gai’, a traditional bar neighbourhood in Shinjuku. We recommend you check out Bar Albatross here, one of the hippest bars in the city that was established in the late 1990s. This kitschy décor space comprises of three storeys, making it easy to accommodate big groups. The menu offers an impressive mix of cocktails made with houseinfused spirits, warm sake and an expansive wine collection. If you are looking for some local whisky, head to Bar Zoetrope, a quaint little whisky bar in Shinjuku. Notice the classic films that play silently in the background while the bartender guides you through the mind-boggling drinks menu. From the rare Yamazaki editions to Nikka Single Malt — this dimly lit bar boasts over 300 varieties of whiskies. Moreover, the bar displays malts from some notable Japanese distilleries, including Mars, Chichibu, White Oak, Karuizawa, and Hanyu. A P R I L-J U LY 2 0 2 0

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D E S T I N AT I O N S

WHERE TO STAY Know for its royal hospitality, Imperial Hotel is one of the oldest hotels in Tokyo. Tucked away in a verdant part of the city in Chiyoda, the hotel boasts beautiful bedrooms, and diverse F&B options like Les Saisons, an authentic French restaurant; Peking for Chinese cuisine and Old Imperial Bar serving premium spirits from around the world, among others. imperialhotel.co.jp

Located on the Namiki Dori street, Hyatt Centric Ginza Tokyo is Hyatt’s luxury outpost in Japan. Stay in one of the upscale rooms of the hotel that are equipped with luxurious bath amenities, a flat-screen TV and a Nespresso machine. The property’s aesthetics are centred around themes of cinema, and this is quite evident in its unique yet quirky décor. hyatt.com Another enviable address, Keio Plaza Hotel Tokyo is situated in the Shinjuku district. Ideal for both business and leisure travellers, the hotel boasts versatile accommodation options, a variety of MICE spaces and impressive F&B outlets. We recommend you to opt for one of their traditional experiences like the Japanese tea ceremony celebrated in its traditional tea ceremony room. keioplaza.com

If you enjoy old-world charm and classic hospitality, then book your stay at The Tokyo Station Hotel that aesthetically blends over 100-yearold legacy with Tokyo’s modern outlook. This gorgeous heritage property offer rooms and suites that are complemented with modern amenities. The hotel’s Spa Tokione covers a plethora of wellness facilities for anyone who is looking to relax and rejuvenate. thetokyostationhotel.jp

CLOCKWISE FROM TOP LEFT: Imperial Hotel; The Tokyo Station Hotel; The Prince Gallery Tokyo Kioicho; Hotel New Otani Tokyo; Keio Plaza hotel and Hyatt Centric Ginza Tokyo

Situated at the heart of downtown Tokyo in the Chiyoda neighbourhood, The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel is perfect for your post-work tipples. The hotel’s bar Sky Gallery Lounge Levita is becoming a hotspot for international travellers, thanks to its impressive drinks menu and added stunning city views. marriott.com If you are longing for a zen-like experience amidst city life then Hotel New Otani Tokyo is the place to be. The property boasts having quality accommodation and facilities for all occasions and also features a 400year old Japanese garden, a famous tourist attraction in Japan. The hotel offers Executive House ZEN, which comprises of well-equipped rooms that are perfectly designed to offer serenity in the middle of the city life. newotani.co.jp

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ZURICH

D E S T I N AT I O N S

BURGEONING BUSINESS

Nestled downtown along the banks of the Limmat River, Zurich Marriott Hotel is decorated in a minimal but stylish fashion. Its accommodation offers views of the beautiful river while the cobblestone streets of Old Town that come alive with medieval architecture are only walking distance. Its M Club Lounge offers select privileges for guests staying in suites and its 12 event venues make it ideal for MICE. marriott.com In between the shores of Lake Zurich and the city’s financial district lies the luxurious Park Hyatt Zurich. The accommodation here features amenities such as marble baths, spacious work desks and stunning city views from floor-to-ceiling windows. You shouldn’t miss an evening at its expansive 3,000-bottle wine library that offers exceptional selections from around the world. hyatt.com

ome to ten of the world’s largest financial firms, with tech giants and a colossal data centre industry along with a powerful local startup scene, Zurich’s stance in business and economy is unprecedented. With an unemployment rate at 3 per cent, which is less than half of that of the European average unemployment rate at 6.8 per cent, Zurich shines with its prosperity, orderliness and low taxes, hailing us business travellers like us, time and again. Zurich’s finance sector generates around a third of the wealth and a quarter of the jobs in the city. Biotechnology and life sciences are currently empowering its burgeoning medical tech sector. While niche markets such as the automotive and the aerospace industries are accelerating, Zurich’s life sciences sector is also seeing consistent success. Complementing its service sector, Zurich is also being positioned as an international congress and tourism venue for global business travellers. The economic powerhouse of Switzerland, 80 of the country’s 100 largest companies are headquartered within an hour’s drive from its centre. Medium- and large-scale firms find skilled and qualified employees in addition to specialists with international experience within the Zürich economic area. The Swiss-city is frequently ranked as the second-most competitive financial centre in Europe, after London. However, experts have stated that the advent of Brexit may alter this situation in Zurich’s favour. While only time can prove this theory right, it’s undeniable that Zurich has a favourable business climate, attracting a workforce of 330,000 from international shores (with 90 per cent of them in the service sector) and almost 60,000 students who study at schools like ETH Zurich and University of Zurich. Forward working conditions such as just salaries and advantageous social benefits, equal opportunities for both genders and an expansive range of training possibilities are enough to urge these students to participate in the burgeoning business scene of Zurich.

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WHERE TO STAY

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A stylish stay option that brings you close to nature is Atlantis by Giardino, Zurich, a Member of Design Hotels. Situated at the foot of Zurich’s Uetliberg mountain, the hotel is uniquely positioned by the surrounding forest while also being close to the city centre. The highlight of the hotel is Ecco Zürich restaurant, where two-Michelin-starred chef Rolf Fliegauf has brought over his exceptional food concept from Ascona. designhotels.com Conveniently located opposite Oerlikon train station, Swissotel Zurich is close to Zurich’s business, culture, shopping and entertainment districts. Take a dip in its spectacular rooftop infinity pool and head to the hotel’s spa for an invigorating therapy. Sip on a tipple with colleagues at Le muh Bar or enjoy casual dinner at Restaurant Le muh — there’s much to do at this city hotel. swissotel.com BTI

LEFT AND RIGHT: Zurich city and Zurich Marriott Hotel; Park Hyatt Zurich; Atlantis by Giardino, Zurich, a Member of Design Hotels and Swissotel Zurich

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TR AVEL TRENDS

CLEAR VISION

Hotel operations software company Guestline predicts the widespread integration of glass walls that can double as voice-controlled TVs or become digital wallpaper. Bathrooms will also be clad in glass, although a simple voice command will make them opaque when you’re looking for privacy.

AI BEDS AND SMART MIRRORS

Smart mirrors will be installed in hotels of the future, according to Yotel. It surveyed 2,000 UK travellers and 72 per cent said they expected hotels to have hyperintegrated walls with interactive mirrors by 2050. Respondents also said they expected AI-assisted beds that morph to fit the sleeper’s body shape and sense sleep cycles, and retract when not in use.

81%

of UK travellers told Yotel they expect augmented reality in hotels by 2050 to talk with friends and family

GOING UP IN THE WORLD

WORDS HANNAH BRANDLER

In the decades to come, travel will be transformed by technology and environmental concerns. Here are some of the ideas that may shape our future travels

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MOBILE HOTELS

The first consideration for every property you book is its location, but what if the hotel could move to where you really wanted it? Cooper Carry Architects won 2019’s Radical Innovation Design Award for Hospitality for its “Connectic” concept. The octahedral structure can be installed anywhere – for example, for temporary use in a park or green space, attached to an existing building or filling a space between buildings. business traveller india

62%

of consumers said automated recognition using biometrics and facial recognition would enhance their experience, including locking and unlocking their hotel rooms juniperresearch.com

BIOMETRICS AND VOICE ACTIVATION

You’ll pay for your hotel using fingerprints, iris scans and facial recognition, as well as unlock room doors, according to Oracle Hospitality’s report Hotel 2025. Sound scary? Well, Yotel asked travellers what they envisioned in hotels in 2050 and 88 per cent favoured facial recognition for room access. Voice commands are expected to regulate lighting, air con and heating in hotel rooms, according to Guestline, and smart showers will detect the optimal temperature by registering the heat levels from a guest’s touch. A P R I L-J U LY 2 0 2 0

COOPER CARRY ARCHITECTS

THE FUTURE IN FOCUS

Students Ruslan Mannapov and Airat Zaidullin won the student category of 2019’s Radical Innovation Design Award for Hospitality for their “Rooftop Hotel Gardens” design – metallic and glass modules allowing additional rooms with great skyline views.

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TR AVEL TRENDS

GOING ELECTRIC

Electric aircraft are coming, but their capabilities depend on the development of batteries. There are more than 170 companies working on electric and hybrid aircraft projects, from Airbus and Boeing to start-ups such as Wright Electric. Rolls-Royce is working on the fastest-ever all-electric aircraft (right), set to fly this year, and has teamed up with Airbus and Siemens on the E-Fan X, a two-megawatt, hybrid-electric engine for commercial aircraft due to debut in 2021. The biggest markets for such aircraft would likely be short-haul airlines and private aviation. Easyjet says it wants to fly routes such as London-Amsterdam with electric planes by 2027, although critics say this is overly optimistic. Long-haul electric flights are a distant prospect. As Airbus’s chief technology officer, Grazia Vittadini, points out, batteries that are 30 times more efficient and “energy-dense” than they are today could still only fly an A320 one-fifth of its current range with half of its payload.

AERODYNAMICS

The “Flying V” (above) is a prototype being funded by KLM and developed by a Dutch university. Its aerodynamic shape reduces fuel burn by 20 per cent compared with an A350 and the passenger cabins, cargo hold and fuel tanks are located in its wings, which fit within existing gate infrastructure. KLM says the design would “improve passenger experience, from the seating layout in the wings, to the design of the seats and bathrooms”. Airbus recently trialled wing tips that flap in the wind (right). They are designed to move like an albatross’s wings to minimise the effects of turbulence.

Biofuels will account for

20%

of aviation fuel demand by 2040 The International Energy Agency

SEAT DESIGN

EVTOLS

Electric Vertical Take-Off and Landing aircraft are all-electric and companies such as Volocopter (pictured), Lilium, Uber and Airbus are developing models. They could revolutionise urban mobility, although regulatory approval will depend on safety considerations and how people react to them flying low overhead.

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The growth of premium economy may see new types of seat emerge. The design pictured on the right, by UK firm Universal Movement, folds to create two firm “wings” on both sides that add privacy and allow you to rest your head. Can business class get any better? Mike Crump, brand experience director at Acumen Design Associates, believes aircraft interiors could become more flexible, with options for dual dining, double beds, family areas and work spaces, breaking down class structures. The biggest changes are likely to be in technology – for example, facial recognition syncing your IFE to your personal accounts and adjusting your comfort preferences, and immersive experiences provided via OLED screens. business traveller india

THE NEW SUPERSONIC

The US Department of Transportation and Federal Aviation Administration say they are “taking steps to advance the development of civil supersonic aircraft”. Boeing has partnered with US manufacturer Aerion to develop a plane (see artist’s impression above) that would fly at Mach 1.4 (approximately 1,600km per hour). Meanwhile, Boom Supersonic is building a Mach 2.2 aircraft that it hopes to fly by mid-2020, and Lockheed Martin has a contract with NASA to build a “low boom” demonstration aircraft.

The number of annual air passengers will double to

8.2 billion over the next 20 years (IATA)

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TR AVEL TRENDS

BETTER BIOMETRICS

Biometrics are well under way to revolutionising how we navigate the airport. As well as getting you through check-in, security and boarding without a passport or boarding pass, facial recognition will likely be used to let adverts target passengers based on age, gender or mood, provide lounge access, and as payment for shopping.

ROBOTS

Already answering queries at airports including Heathrow, robot assistants will become more sophisticated. They will park cars (as the above model from Stanley Robotics already does), drive passengers to their gate through facial recognition, and solve complex issues.

HYPERLOOP MOVEMENT

British Airways’ report BA 2119: Flight of the Future suggests airports, and even aircraft, may be integrated with a hyperloop-style transit system, with travellers transported in modules from craft to craft. Check-in, food, drink, IFE selection and visa checks could be carried out within the hyperloop (a proposed high-speed mode of transport moving passengers via electric propulsion through a low-pressure tube).

AIRPORT DESIGN

Entries to the annual Fentress Global Challenge, an airport design competition for young architects, provide a glimpse into how different the airports of the future could look. The winning 2019 design by Daoru Wang shows a “drive-through airport”, with aircraft moving through phases in a line and the terminal facilities in a skyscraper rather than sprawling at ground level. Another design by Christopher Johnson sees an aircraft drive-through process take place underneath the terminal.

STREAMLINED SECURITY

A new generation of sophisticated security scanners is emerging that will eliminate the necessity for liquids to be put in plastic bags or shoes to be removed. Combined with facial recognition, such devices will transform how travellers pass through security. In the near future, security measures could simply involve an escalator ride through various face and body scanners, or may even be carried out on public transport en route to the airport.

CHECK-IN AND BAG-DROP

IT provider SITA predicts the end of airport check-in desks, which will be replaced entirely with online check-in and self-service points, with passengers updated on every stage of the journey – boarding, flight changes, bag movements – via their mobile phones. SITA says that in the future remote bag drop-off and collection will be offered at multiple points in the journey, such as at a train station, car park or coffee shop. These will be connected to high-speed conveyor belts and tracked throughout the journey. More services will enable pick-up or delivery to homes and hotels. A P R I L-J U LY 2 0 2 0

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TR AVEL TRENDS

TRANSLATION TECHNOLOGY

TO INFINITY AND BEYOND

Once technology takes over, will we need to learn languages? Apps and devices can already translate in real time and, according to Ericsson Consumer Lab’s 10 Hot Consumer Trends 2030: The Internet of Senses, some 70 per cent of consumers expect to have earphones that automatically and flawlessly translate languages by 2030. In the far future, humans might even be microchipped, with the brain receiving instant translations, or maybe we’ll be able to mind-read, doing away with words altogether.

Visited everywhere? Soon you’ll be able to leave the stratosphere with the launch (pun intended) of space hotels. Elon Musk’s Space X Starship aims to fly its first private passenger around the Moon in 2023, and Virgin Galactic is still marketing its £200,000 flights aboard its Space Ship Two for take-off this year. The Gateway Foundation’s Von Braun Rotating Space Station plans to start hotel operations in 2025, with stays costing an eight-figure sum. The station will produce varying levels of gravity by adjusting the rate of rotation – so you can experience weightlessness but also have your feet on solid ground when dining or exercising. Orion Span will also join the era of commercial space with the modular Aurora Station. Activities here include growing food while in orbit and the opportunity to experience zero gravity. The luxury hotel will launch 12-day trips starting at US$9.5 million per person in 2022 and is now accepting deposits, so get saving.

FLOATING CITIES

With 90 per cent of the world’s largest cities exposed to rising seas by 2050, Oceanix has designed the first sustainable floating city for 10,000 residents. The flood- and storm-proof habitat of six neighbourhoods is located around a protected central habitat, with communal farming. Buildings made from locally sourced materials can be moved to more suitable locations when weather demands. At the same time, we’ll also dig deeper. In Samsung’s KX50: The Future in Focus report, Professor Dale Russell predicts the arrival of earthscrapers (inverted skyscrapers) to save space in ever more crowded metropolises.

Over 60%

of the world’s population will live in cities in ten years’ time World Economic Forum

2030

The year that the Von Braun Rotating Space Station expects to have 500 people living in orbit and 200 tourists per week, totalling over 10,000 people annually

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DRIVERLESS ROOMS

Design studio Aprilli has designed an “autonomous travel suite” that blurs driverless transport with a hotel room – the car has sleep, work and bathroom facilities so you can be productive on your journey. Aprilli views it as a competitive option to air and rail travel, as it removes the need for a secondary means of transportation. The suites are designed to be able to dock on to existing infrastructure at a hotel, giving guests access to public facilities including dining areas, gyms and meeting rooms. BTI

VIRTUAL WORLDS

Virtual reality will become commonplace in hospitality and work environments. Sensory equipment means hotel rooms will be able to provide whatever view you desire – a beach or a city, depending on your mood – or you could have a staycation, escaping reality via a headset. Meetings will take place in a virtual reality workplace to reduce a company’s carbon footprint, manufacturers will use VR to allow people to test-drive an experience, and airlines will provide onboard immersive experiences. business traveller india

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BUSINESS TRAVELLER COMMUNIT Y TRAVEL NEWS REVIEWS & COMMENT

BUSINESS TRAVELLER: THE GLOBAL VIEW UK Art in Mexico; skiing in Val d’Isere; weekend in Helsinki; and 4 hours in Guayaquil, Ecuador

BUSINESS TRAVELER US Weekend in Denver; new in-flight dining options; top Asian spas; Bengaluru, India; airport lounges; Singapore’s Changi T4; and Bangkok dining

AFRICA NETHERLANDS Street food around the world; Dubai hotspots; and a culinary guide to South Africa’s Western Cape

Johannesburg guide – with recommended restaurants; new Cape Town runway; serviced apartments throughout the continent; and 24 hours in South Africa’s Eastern Cape

MIDDLE EAST Muscat’s new airport terminal; Dubai’s tallest hotels; and Los Angeles guide

INDIA

CHINA

Airlines; Hotels; Destinations; Trends and Watches

Greater Bay Area; hotel meeting spaces; 4 hours in Hong Kong; exploring Brisbane; and Siem Reap

There are 14 editions of Business Traveller. Global reach with local knowledge AVA I L A B L E I N : A S I A PA C I F I C ■ U K ■ I N D I A ■ M I D D L E E A S T ■ G E R M A N Y ■ R U S S I A ■ C H I N A

■ USA ■ DENMARK ■ HUNGARY ■ POLAND ■ AFRICA ■ ISRAEL ■ NETHERLANDS www.businesstraveller.com

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WATC H E S

A lowdown of iconic timepieces to own

IWC SCHAFFHAUSEN PORTOFINO AUTOMATIC 34 The Swiss-made watch has a sleek jewel-toned green dial in a stainless-steel case that comes along with a green alligator leather strap by Santoni, having a quick-change system. The emerald green grandeur juxtaposed with simplicity, diamonds and Roman numerals make it effortless, yet classy. iwc.com

WORDS NAMR ATA BHANDARI H E R

E L E G A N C E :

WAT C H E S

F O R

T H E

L A D Y

CARL F. BUCHERER MANERO AUTODATE LOVE Li Bingbing, the global brand ambassador for Carl F. Bucherer has dedicated her time to several meaningful causes, which eventually paved the way for her to start the L.O.V.E foundation. Manero AutoDate LOVE is an embodiment of this â&#x20AC;&#x201D; a physical metaphor for pure goodness. â&#x20AC;&#x153;The delicate pattern is a reminder that we must treat the earth and all its creatures with respect â&#x20AC;&#x201C; and at the same time, it is a tribute to their fragile beauty,â&#x20AC;? she explained. carl-f-bucherer.com

JAEGER-LECOULTRE DAZZLING RENDEZ-VOUS NIGHT & DAY A scintillating display of white gold, diamonds and motherof-pearl, the Dazzling Rendez-Vous Night & Day by JaegerLeCoultre is a jewellery watch that stands true to its name. The elegant mother-of-pearl dial is inspired by the glittering moonlit VallĂŠe de Joux. The claw-gem setting of its bezel is sparklingly perfect, for the light of the day as well as the twinkle of the night. jaeger-lecoultre.com

PANTHĂ&#x2C6;RE DE CARTIER A beautiful accessory that exudes timeless grace, the PanthĂ¨re de Cartier cuff watch comes in a rhodiumised 18k white gold case and bracelet, bezel set with brilliant-cut diamonds. Crafted in the 80s, it is still infused with a contemporary touch, with an alluring silvery dial, sapphire crystal and blue-steel sword-shaped hands. cartier.com OMEGA CONSTELLATION Possessing an eye-catching and enchanting design, the Omega Constellation can be recognised by its signature half-moons, â&#x20AC;&#x2DC;clawsâ&#x20AC;&#x2122; on the case and mono rang bracelet. It is characterised by a sun-brushed brown dial, sapphire crystal, striking constellation star, and diamonds which are gorgeously embedded in18k Sedna gold. The case-back is stamped with the Constellation Observatory medallion and the heart of the timepiece is marked by the Omega Calibre 4061. omegawatches.com

CHOPARD IMPERIALE Feminine and opulent, the Imperiale collection is filled with delectable details, pretty pastels and majestic designs that honour the modern, multi-faceted woman. Cased carefully in 18k rose gold, it features a pink mother-of-pearl dial. Roman-hour markers, openwork sword-shaped hands and astounding motifs inspired by the embroidery on royal drapery embellish it. chopard.com A P R I L-J U LY 2 0 2 0

â&#x2020;&#x2019; business traveller india

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WATC H E S

H I S

S U AV I T Y :

M E N ’ S

T I M E P I E C E S HUBLOT BIG BANG INTEGRAL KING GOLD One and a half decade after its inception, Hublot features its first integrated metal bracelet in a timepiece which features the link used with the case. This integrated architecture makes it unique and marvellous. The ‘Integral King Gold’ variant is versatile and prominent, with a satin-finished and polished 18k King Gold case and matte black skeleton dial. Debonair and dynamic, it can be worn to complete any look. hublot.com

A. LANGE & SÖHNE RICHARD LANGE TOURBILLON “POUR LE MÉRITE” HANDWERKSKUNST The Richard Lange Tourbillon “Pour le Mérite” Handwerkskunst watch entails mechanical ingenuity, enriched with a fine dial and movement decorations. The case and dial are made with honey gold, a patented alloy with a warm, and deep honey-hued gold shade, which stands out for its saturated colour and remarkable hardness. alange-soehne.com

8866

BREGUET CLASSIQUE TOURBILLON EXTRA-PLAT AUTOMATIQUE 5367 Pressed in deep blue and the technical mastery which employs the meticulous grand feu enamel technique, the Breguet Classique Tourbillon Extra-Plat Automatique 5367 is a masterpiece of nuanced craftsmanship. It is cased in platinum with a finely fluted caseband connected to an alligator leather strap. The Breguet numerals are intricately embedded by artisans, who instill it with a stunning depth effect. The beauty of this timepiece lies in its magnetic subtlety. breguet.com

PANERAI LUMINOR MARINA CARBOTECH 44MM Panerai released the Luminor Marina Carbotech, a new carbon fibre watch — reminiscent of the brand’s original LAB-ID Luminor released in 2017. The watch material has a wave-like look that is coupled with incredible durability, rendering it an athletic appearance. The carbotech case in Panerai’s Swiss-made Luminor design, with its encompassing crown guard, short lugs and noteworthy bezel, makes an impressive timepiece. panerai.com

BREITLING EMERGENCY Breitling carved a spot at the forefront of innovation by crafting the Emergency, the world’s first wristwatch equipped with an authentic dual frequency distress beacon. This titanium multifunction electronic chronograph is defined by its dual frequency transmitter that launches alerts as well as guides homing and rescue operations. This timepiece is an absolute essential for adventurers and unafraid wanderers. breitling.com

A P R I L-J U LY 2 0 2 0

business traveller india

ROLEX SKY-DWELLER This watch is well suited for world travellers. Its distinctly utility-centric design permits it to display two timezones simultaneously. The Oyster Perpetual Sky-Dweller comes 18k everose gold with a dark rhodium dial and an Oyster bracelet. Classic, functional and suave, this timepiece is and indispensable comparison for frequent flyers. rolex.com BTI

business traveller india

A P R I L-J U LY 2 0 2 0

OPINION

A virtual battlefield

English Bleisure

Loyalty programmes are a major differentiator for the consumers

London continues to be the hub for business and leisure travel despite Brexit

BEN JAE KIM GENERAL MANAGER OF COPTHORNE TA R A H O T E L , M I L L E N N I U M H O T E L S & RESORTS

JEAN-MICHEL CASSÉ C H I E F O P E R AT I N G O F F I C E R ( C O O ) – INDIA AND SOUTH ASIA, ACCOR

he market shift from a product centric to a customer centric ecosystem has been rather swift. Millennials, show-rooming, and evolving technology platforms are disrupting businesses and stalling growth. In an environment where competition is extremely cutthroat, brands are cognisant of the fact that the competitive lead they once experienced due to product differentiation no longer holds value with the proliferation of similar services in the market. Competition in today’s market is severe, which makes securing new customers even more complicated and less profitable. Cost-cutting, hence, becomes the default strategic response. Yet, to build a long-term relationship with their customers, companies have over the years enhanced the overall service experience and established robust loyalty programmes. Loyalty programmes help satisfy the ever-greater needs of consumers. Credit card companies make for a stellar example to portray how a lucrative loyalty programme can uplift your business model, by honing in on the rewards and perks that make using credit cards a great option for the consumers. Such schemes include cash backs, complimentary goods/services and other benefits allowing loyalty points to be accrued upon each swipe. Loyalty programmes are long-term customer retention strategies which enable you to drive market share, but they need to be easily accessible, pertinent to A P R I L-J U LY 2 0 2 0

industry trends, and enticing to today’s digital ancillary revenues, so it’s important for consumer. The longer the customer enjoys hotels to provide a compelling loyalty value your loyalty programme, the more likely that proposition to this customer segment. We person will remain loyal to your brand. at Accor, have recently announced ALLHaving said that, perks and rewards should Accor Live Limitless, an all-encompassing not be a substitute for customer service. Guest platform which enacts as one’s lifestyle satisfaction must remain high throughout companion that integrates rewards, their shopping experience, otherwise a services and experiences throughout. With rewards programme may feel like a payoff this, we are bringing value to everyday and it won’t be enough to earn a constructive life whether guests and members live, review or a revisit. work or play, elevating our Consumers today relationship with clients, are more apprised, well members and partners from Loyalty informed, educated transactional to emotional, and discerning. Their and inventing a completely programmes help expectations are ever new aspirational way to satisfy the evergreater, turning the Live Limitless. This new greater needs traditional linguistic lifestyle loyalty programme string ‘value for money’ will enable the group - more of consumers into ‘more value for than ever before - to show it less money’, while appreciates, understands and still experiencing cares for its customers, talk exclusivity. Exclusivity is often mistaken with them and reward them, for expensiveness, especially by providing them with a when it comes to loyalty gateway to “ALL of Accor”. programmes. The power of Loyalty may be a strong exclusivity lies in scarcity. word to describe the relationship Lounge access, business many consumers may have with class upgrades, free hotel the brands. If a rival offers more nights or spa treatments accommodating perks, tailored services and make for a comprehensive steady delivery of a brand promise, many mastery of customer acquisition. Business consumers will be inclined to give it a chance travellers are the most valued targets because – even if their existing brand is already they book frequently and produce more battling to deliver all three. BTI business traveller india

his is London. The nation’s economic and cultural power house that has been renowned for its British hospitality for centuries. The city is a truly international market-place for business and leisure travellers alike and attracts visitors from all over the world every single day – it is the home of hospitality. London offers plenty of accommodation choices from three- to five-star hotels, B&Bs, super luxury hotels, to our perfectly located Copthorne Tara Hotel London, Kensington that is just walking distance from so many attractions and with great links to business districts of the city. The English capital is known for being diverse and the fact that it can endure any global challenges. Even with the current political and economic uncertainty, the British metropolis is still forecasting modest growth for 2020 (as per PWC report in 2019). The long period of anxiety surrounding Brexit, certainly made the corporate world doubtful about London’s future. Since the referendum was held in 2016, companies have held off investment or spending due to the looming advent of Brexit. However, nearly a third of business travellers say Brexit is actually impacting their corporate travel in a positive way — especially for local business, as they are tending to travel more within the UK. business traveller india

Additionally, Brexit is in some ways accelerating business and creating new leads for the hospitality industry. International concerns were often considered bad for event planning, however this overlooks the fact that major issues are often the impetus for more events and hence more travel, as per Sheffrif Karamat, PCMA (Professional Convention Management Association). And there has been no sign of a pipeline slowdown. More than 200 new hotels have been granted planning permission in recent months and some are already well into the construction process. The investors are enticed by the number of tourists and the weaker pound. Law firm Boodle Hatfield said the UK’s hotel sector is one of the few parts of the British economy to have benefited from the Brexit slump in sterling. While the British pound has been weakening for years now and will probably reach parity with the Euro soon; this has encouraged the inbound leisure tourism market for London. In 2016, I was preparing the opening event of our new hotel in Singapore and was worried about the economic shock and potential resulting crisis. Instead our executive chairman Kwek Leng Beng (of the Millennium Hotels & Resorts group) stated that there will be more opportunities for us, as he maintained

Brexit is accelerating business and creating new leads for the hospitality industry

that business confidence very much remains as the long term fundamental of hospitality. There is no doubt that Brexit is having a negative impact on UK tourism, but the reasons for London being a top destination for leisure and business will not change and indeed new and unforeseen opportunities have since arisen. The city is unique, in that it is indispensable, It cannot be replicated or even disrupted by any economic downturns. It’s still one of top global business capitals of the world and London will continue to thrive well into the future. BTI A P R I L-J U LY 2 0 2 0

OPINION

Environmentally responsible

Destination Future The hospitality industry gearing up for Qatar National Vision 2030

Going green is the latest trend in the world and hospitality is no different

MARTIN SCHNIDER GENERAL MANAGER, MANDARIN O R I E N TA L , D O H A

he hospitality industry is costantly evolving to support its local economy and we often see hotel trends reflect the economic demands of the surrounding tourism industry. Qatar’s National Vision 2030 is shaped by the vision of the people, projecting a future of sustainable development and high quality of life for generations to come. This vision incorporates four main pillars of sustainable development including human, social, economic and environmental. Qatar’s tourism industry is expanding rapidly, with great attention to detail placed on the importance of looking ahead to the future while still being deeply rooted in culture, heritage and tradition. This is evident in the many cultural sites we see, including the renowned Museum of Islamic Art, the eclectic Souq Waqif which offers a traditional bazaar setting in a glittering modern city and lest we mention the newly opened masterpiece, the National Museum of Qatar. We also see continued support by the Qatar National Tourism Council and Qatar Airways, the nation’s airline, both actively working on diversifying tourism offerings through promoting leisure attractions and placing Doha on the map as more than just a “stop-over” destination. Qatar Airways also continues to add new destinations to truly make Doha a top transit hub. Being a vital player in the tourism sector, the hospitality industry further solidifies the nations efforts with many projects aimed to enhance the visitor experience. We have certainly seen the development of A P R I L-J U LY 2 0 2 0

amazing venues such as the Qatar National Conference Center support meetings, incentives, conferences, and exhibitions attracting a great deal of international Business. With worldwide events such as the FIFA World Cup in 2020, we see continuous investment in hosting top sport events annually such as the Commercial Bank Qatar Masters Golf Tournament and the Qatar ExxonMobil Open Tennis Tournaments for Men and Ladies. Visitors can also witness groundbreaking developments with one of the largest and the world’s first sustainable downtown regeneration project, Msheireb Downtown Doha. The vision is to develop a modern downtown which reflects identity of the city’s past and to reconnect Doha and its residents with its tradition and heritage, and most importantly with sustainability in mind. Not only is the project a reconnection with the heritage, it shows innovation through technology and city planning. Mandarin Oriental, Doha is ideally situated at the heart of Msheireb Downtown Doha, as a key actor in the sustainable downtown regeneration project that distinguishes Qatar in the realm of sustainable development. We continually aim to contribute to the Nation’s growth in areas such as social and environmental sustainability. As we cater to the array of business travellers in Doha, we of course aim to support the continued economic growth in the region. The hospitality industry is at the forefront of change and gearing towards Qatar’s

The hospitality industry is constantly evolving to support its local economy

National Vision. Not only do we see the development of many offerings catered for an eclectic demographic of guests, but we also witness varying interests in the region. A shift we see with the diverse demographics of visitors, placing great importance on the continued evolvement in the region as a distinct location that caters to the world. Looking ahead, and even before 2030, the hospitality industry is acting responsibly with further importance placed on contributing to the communities in which it operates, responsibly managing its environmental impacts and social commitments. Supporting the nations vision in ensuring beneficial outcomes to all stakeholders. BTI business traveller india

J U L I A N AY E R S AREA VICE PRESIDENT NORTH INDIA A N D G E N E R A L M A N A G E R O F H YAT T REGENCY DELHI

ur guests have become more eco conscious, thanks to the continuous news cycle and the growing realisation among the general public who know that the environment is in trouble. The hospitality industry too needs to become more environmentally friendly, review its impact and do its part. The industry’s drive to be more sustainable is more of a stumble than a sprint. Some companies and brands have embraced the challenge, putting it at the forefront of their businesses. In India, ITC Hotels, CGH Earth and Alila Hotels and Resorts come to mind. Many of the bigger international brands are now creating policies and programmes to ensure they are not left behind. But what can our industry really do? Going green is driven by the three basic principles of reuse, recycle and reduce. As an industry, we are very wasteful. Every day, we generate hundreds of kilograms of garbage, we use bucket loads of water and kilojoules of energy. Most hotels keep tabs on their energy consumption and costs daily. Unless you are running a recently built hotel, your building is leaking energy – with sensible capital investment, the ROI would be greater. Hyatt Regency Delhi recently did such an exercise and gained a platinum LEED certification – not bad for a hotel that’s almost 40 years old! Hotels and restaurants send tonnes of rubbish to landfill, including food waste, business traveller india

The industry’s drive to be more sustainable is more of a stumble than a print

packaging and even discarded linens. Start to monitor the amounts of wet and dry garbage produced and see where you can reduce it. The lavish breakfast buffet produces mountains of food waste (and food cost); in a world where obesity has become a public health issue, do the portions really need to be that big? As for packaging, speak to your suppliers about reducing double packaging, and make them responsible for taking back the packaging for reuse or recycling. Move to large-format amenities and save on those tiny bottles. Hotels can also encourage guests to bring and fill their own water bottles. Look at investing in drinking water stations so guests can refill water bottles. Reducing the amount of chemicals and pollutants is also important. There are good environmentally friendly chemicals for both kitchen and laundry – and some actually work. Reusing is always a little difficult. As a society, we are not good at it, so let’s stick to recycling. As hard as we try, we cannot eliminate all waste, so let’s try to recycle as much as possible. Not all plastic is bad; if it can be recycled and reused in another form, it is likely to have a lower carbon footprint than those expensive bamboo toothbrushes or sandwich packets. Nobody said being a friend to the environment would be cheap. It may have a small impact on your P&L, which is why it is important that we have input from top to bottom, owner and operator. BTI A P R I L-J U LY 2 0 2 0

OPINION

Rewarding travel

Forward Technology

Partnering with rewards programmes is helping OTAs optimise the customer experience

Certain tech trends will drive change in 2020

ASHISH DHRUVA V I C E P R E S I D E N T, C L E A R T R I P

sing the services of travel agents once involved calling an acquaintance or someone recommended by your friends/family and asking them to book you a ticket or a holiday package. If they managed to do it, that’s basically what gaining customer trust and loyalty were limited to, then. However, the rise of online travel agents (OTAs) in the early 2000s led to a tectonic shift in the travel industry, taking almost everything online and changing the way customers approach their travel planning. This brought several more options to choose from, reviews out in the open, and extremely competitive prices. Today, almost two decades later, this landscape has undergone a massive transformation once again, with technological innovations impacting both consumer behaviour and the ever-rising competition. Now, loyalty means more than just word-of-mouth. It’s what you give back to your customers to make them feel like they are valued for the business they are giving you. But, it also means doing this better than your counterparts in the industry by paying special attention to the main offering, as well as the supplementary products. MUTUAL BENEFITS By partnering with enterprises who have already established their expertise and developed an effective framework for A P R I L-J U LY 2 0 2 0

rewards programmes, OTAs get access to can tap into this by creating a technologya layer of programmes backed gift card product, which are ready to which can help them partner plug and play, as per with multiple companies who The rise of the customer base. It will provide these to their OTAs has led to gives them a better employee base. This increases understanding of what is the scope/incentive for this a tectonic shift happening in the overall customer segment to leverage in the travel market, which can be their points via the OTAindustry used to find a good fit for branded card. the business. Using the programme ONSITE EXPERIENCE platform helps OTAs like Here, OTAs work with Cleartrip to leverage scientific rewards to partners or coalition drive loyalty and the flexibility programmes to design loyalty to tailor it according programmes that reward to accurate insights on customers for on-site activity such customer behaviour, thereby as booking flight tickets or hotels or helping them shape the lets them use their points for the same. perfect offering. Through Through this collaboration, OTAs can these tie-ups, OTAs can also also continuously analyse customer behaviour co-create programmes which and preferences, which helps them alter or they can also use to tap into new customers shape offerings that are more relevant to on the partner’s platform, who may not their audiences. have previously transacted with them. So, Many new-age companies today are this acts as a sort of customer outreach leveraging the incentive of travel to gratify program where the OTA can engage their customers or add a product extension. with, and add more value to the partner’s For example, cab services who are already in customer base. the business of travel now that a large portion of their high-value customers will be going GIFT CARDS to the airport. Hence, the logical extension Several large MNCs have rewards and to offer them would be based on air travel, recognition programmes, a part of which by exploring strategic alliances with existing are catalogues for their employees. OTAs players in the space. BTI business traveller india

SIMON COX S E N I O R D I R E C T O R , S T R AT E G Y A N D C O N S U LT I N G , P U B L I C I S S A P I E N T

new year and a brand-new decade gives us a brief moment to pause and reflect on what might come next in technology trends within, but not limited to, travel. Jeff Bezos rightly said in ‘Bold: How to Go Big, Create Wealth, and Impact the World’ — when speaking about the future of tech, “What is not going to change in the next ten years?,” he said. Working in an industry that champions change, it goes against the grain to admit that big technology-driven forces don’t come along that often – and when they do, they typically get missed, or scoffed at. I’m willing to bet a half-decent lunch that no one can find a trends piece in 2006 that highlighted the release of an Apple mobile phone as the catalyst for a massive shift in how we experience ‘online’, fuelling an always-on society, and changing almost every industry along the way. None more so than travel. Here are the underlying technologies that I think will be the drivers of change in 2020, and their likely impact on travellers’ experiences. EXPONENTIAL TECHNOLOGIES This one is a cheat because, by their very definition, exponential technologies will get exponentially more powerful in 2020. Examples include AI, robotics, biotech, and computing. It’s these technologies that will make VR a commercially viable proposition, business traveller india

fuel autonomous travel, and reduce our carbon footprint to create guilt-free travel.

from their travel experience. The year 2020 won’t be when this comes to fruition but expect Alexa to get better at two-way conversation, as improvement in their Artificial Intelligence sets the foundation for Airports and a future in which your airlines are Alexa accompanies you on your travels. investing heavily

AUTOMATION AND RECOGNITION TECH Airports and airlines are investing heavily in automation and recognition technology. in automation Getting people through SMART HEALTH and recognition an airport quicker Google is planning to technology opens capacity, and spend $2.1billion to helps reduce pain points acquire Fitbit. Apple has for the passenger. In signalled that health is a key 2020, Emirates predicts customers flying battleground for the iPhone from Dubai to any of Emirates’ 12 and Apple Watch. As health destinations in the US will and technology become more be able to choose facial integrated, and consumers recognition technology at increasingly rely on technology the departure gates, reducing to manage and optimise their the time taken for identity health, I expect more and more people checks to two seconds or less. to want to unlock health and wellbeing data on their travels. This will mean that VOICE COMMUNICATION we’ll see luxury hotels offering mattresses Voice is the most natural, intuitive means with integrated sleep tech, and consumers of interaction. It is basic communication demanding more personalised food and yet, it has been almost the last to get and event itineraries to respond to their there. Using computers and digital devices individual health needs during their stays. always meant a familiarity with QWERTY Personalisation is the biggest priority keyboards, basic commands, touchscreens, among the modern travel industry trends. web interfaces and so on. A personalised approach is now viewed It’s easy to see how this could benefit more as an expectation than something travellers, helping them feel familiar and extraordinary and is an integral part of safe in new environments, overcoming the technologies entering the stage of the language barriers, and getting the best travel industry. BTI A P R I L-J U LY 2 0 2 0

TRIED AND TESTED LONDON HOTEL

The Beaumont BEST FOR

the

INDIA

eport

Tried, Tested, Tasted.

Its architecture

DON’T MISS Grill specialities at The Colony Grill Room

PRICE Internet rates are upwards of £422/ ₹40,000

CONTACT The Beaumont, Brown Hart Gardens, Mayfair, London W1K 6TF thebeaumont.com

The Beaumont is an independently-managed, privately-owned five-star boutique hotel

B A C K G R O U N D The Beaumont is an

independently-managed, privately-owned five-star boutique hotel that opened in September 2014.

serving the best of steaks and grills that are New York-style. Complementing this is The Magritte Bar celebrating the tradition of American bars that became legendary in London and Paris during the 1920s. Guests staying at the property have exclusive access to The Cub Room, a relaxing lounge space to enjoy cocktail, coffee and homemade viennoiseries.

W H A T ’ S I T L I K E ? As soon as I entered the lobby, a whiff of British opulence took over me in that intimate setting. Adding to this was the Art Deco-inspired interiors and old-world charm that struck a chord with the history buff in me. W H E R E I S I T ? Situated in the very centre of Mayfair, the hotel is within walking distance of Oxford, Bond and Mount Streets; Grosvenor Square; Berkeley Square and Hyde Park. Heathrow Airport is 35 to 55 minutes and Gatwick Airport is 55 to 90 minutes by road.

TRIED AND TESTED

SMART TRAVELLER

PLUS

The Beaumont

British Airways Galleries Club Lounge (North), Heathrow Terminal 5

Covid-19: Self Care Guide

Soufflé Si’l Vous Plaît The Eau Bar

95 A P R I L-J U LY 2 0 2 0

98 business traveller india

R O O M S I stayed in a beautiful Mayfair Suite that opens to picturesque views of Brown Hart Gardens. Subtle shades bedeck the suite, giving it a minimalistic and calming vibe. However, an unmissable sense of grandeur came from the silks, mohair velvets, bronze detailing and rich artworks that dot the suite. Special accommodation categories at The Beaumont go by the name of ROOM by Antony Gormley, a 69 sqm one bedroom business traveller india

B U S I N E S S For small meetings and seminars, you have The Lotos Room which can also be used as a private dining area. Business lunches, wedding breakfasts and afternoon teas can be hosted at The Cub Room. abode, which doubles as a public work of art; The Terrace suite, a 91 sqm onebedroom offering with a large private terrace and The Roosevelt Suite which can be extended to include five bedrooms (and has a huge terrace overlooking Mayfair).

F O O D A N D D R I N K Their F&B line-up

is impressive and highly sought after in London. There is The Colony Grill Room

L E I S U R E Book an appointment at The

Beaumont Spa and choose from a range of massage, facial and hammam treatments to relieve the post-work stress. Wellness enthusiasts like me can use the 24-hour fitness centre.

V E R D I C T Ideal for discerning business travellers who have a penchant for classic accommodation and well-curated F&B. Ravi Lalwani A P R I L-J U LY 2 0 2 0

TRIED AND TESTED LOUNGE

T RIED AND T E ST ED RE S TAUR ANTS

Soufflé Si’l Vous Plaît

British Airways Galleries Club Lounge (North), Heathrow Terminal 5 I recently dined at Soufflé Si’l Vous Plaît, Mumbai’s latest address for French cuisine. As I entered, I was instantly reminded of my summer holiday in Paris last year, where I would spend the evenings sipping on espressos in picturesque bistros like this one. To begin with, my company and I shared a giant bowl of classic onion soup that was comforting enough for a nippy city night. We then ordered for grilled calamari that complemented well with the Mediterranean gin cocktail that included Campari. On Chef Alexis Gielbaum’s recommendation we also tried his signature carrottes which

B A C K G R O U N D London Heathrow Airport is made up of four terminals (Terminals 2 to 5), with British Airways (BA) operating mostly from Terminal 5. Galleries Club Lounges here are located at the North and South wings. (Galleries Club lounges correspond to business class lounges.) W H E R E I S I T ? Immediately after security check in Terminal 5A. W H O C A N A C C E S S I T ? Customers

travelling in British Airways’ First, Club World or Club Europe; Executive Club Gold and Silver Members (plus one guest), oneworld Emerald and Sapphire members (plus one guest) can access this lounge.

W H A T ’ S I T L I K E ? The British Airways logo at the entrance is unmissable, signalling you from far. Being welcomed by smiling faces us never a bad thing, especially when its before an early morning long-haul trip. My boarding pass is scanned and I walk in; on my right are newspapers and magazines and on the left are some of the food counters (tea, coffee, A P R I L-J U LY 2 0 2 0

The lounge is colossal with ample seating areas featuring Osborne and Little designed fabric crisps, cookies, wine and water). The lounge is colossal with ample seating areas featuring Osborne and Little exclusively designed fabric. It is well lit with ample natural light flowing in through the massive windows adjoining the tarmac. A few shower rooms are dedicated to passengers wanting to freshen up before their flights. There are large community tables, however I head towards the high tables adjoining the window and facing the tarmac, where I take a seat. There are also lounge chairs around but I choose this as it offers more privacy. I enjoy a cup of coffee with cookies as I look at some of the aircraft taxing around in front of me - an aviation geek’s paradise. Charging points are easily found where I plug in my phone and marking my space, I check out the breakfast area.

F O O D A N D D R I N K A wide selection of

hot and cold food is quite appealing, but I

LOCATION Terminal 5A, London Heathrow Airport

V E R D I C T Easy to find and access.

Highly recommended for passengers wanting some quiet time in a luxurious space before their flight. Equipped with conveniences and wide-arrayed food options. Akanksha Maker business traveller india

PRICE Upwards of ₹420 for mains

CONTACT

played with the humble carrot Unable to pick one, we called for two soufflé options — one was the roquette and parmesan soufflé, a twice-baked version with arugula, parmesan and cheddar sauce; and the other one was truffle and camembert soufflé, both were light as air and subtle in flavours. We concluded with baba

Souffle Si’l Vous Plait is Mumbai’s latest address for French cuisine au rhum, that co-founder Nick Harrison jokingly referred to as French gulab jamun (a milk-solid-based Indian sweet). Basically this is rum baba (yeast cake) with pistachio

Soufflé Si’l Vous Plaît, Ground Floor, Nagin Mahal, Veer Nariman Road, next to Ambassador Hotel, Churchgate, Mumbai butter cream and Chantilly vanilla which should be on every dessert lovers list.

V E R D I C T Delectable French classics served in a stunning Art-Deco setting Sanchita Nambiar

The Eau Bar

HOURS 0530 to 2230

decided to opt for a light meal since I plan to eat on the plane as well. There is a hot food area with pasta, baked beans, rice and curry; while the salad counter has a range of fresh vegetables and leaves with a few dressings. There is a wide choice of breads and pastries, cold cuts and other breakfast items that make up my plate.

HOURS

1200 to 0100

My Friday sundowner ritual took me to The Eau Bar at The Oberoi, Mumbai recently. Perched on Marine Drive’s glitzy Queen’s Necklace, the space has undergone an exquisite transformation; and now features Art-Deco-inspired elements that sway in harmony against the striking Marine Drive backdrop. Not to forget, the dramatic bull installation business traveller india

by sculptor Valay Shende that celebrates the spirit of Mumbai. Although, what also caught my attention was the breezy outdoor deck offering unparalleled views of the sea. Let me just say, it was a sight to behold! So, after getting that perfect sunset shot, I went on to check the cocktail menu curated by UK-based mixologist Andrew Pearson. The menu has a special section called ‘Cocktails through the Eras’ that traces the history of drinks from the 1800s to the present times. To begin with, I had Ocean View Fizz concocted with champagne and guava juice. In terms of flavours, the refreshing cocktail was thoughtfully balanced with each individual

component playing its part well. Next on our table was Marine HOURS Drive, paying an ode to the ‘city 1700 to 0130 of dreams’. The drink was an amalgamation of turmeric gin, PRICE saline solutions and orange Upwards of ₹3,000 (for two) bitters. The turmeric gin was a relief to my relatively sore throat. CONTACT Adding to the cocktails is The Eau Bar, The Oberoi, Mumbai, executive Chef Satbir Bakshi’s Nariman Point, Mumbai small plates recipes. The rava bombil (Bombay duck) fry served with coconut, mint chutney and grilled lemon is an absolute delight. Seafood lovers must also try the carpaccio comprising yellowtail, salmon, tuna, scallops and caviar. Vegetarians Next on our can opt for black rice maki and table was Marine chargrilled broccoli.

Drive, paying ode to the ‘city of dreams’

V E R D I C T Ideal Mumbai hotspot for sunset cocktails. Sanchita Nambiar A P R I L-J U LY 2 0 2 0

SMART TR AVELLER

Covid-19: Self Care Guide Basic precautionary measures to ensure high level safety amid the pandemic

he coronavirus (Covid-19) pandemic is causing widespread disruption across the world. Severe panic is not the solution for this, but instead individuals should now focus on adopting a well-informed and throughly researched self-care approach. (Visit businesstraveller. com/India for the daily updates on the subject)

FOLLOW THESE MEASURES TO ENSURE SAFETY OF YOU AND YOUR CLOSE ONES:

W A S H H A N D S F R E Q U E N T LY :

Keep washing your hands frequently and at regular intervals with an alcohol-based hand rub or with soap and water, especially after visiting public spaces . Having said that, please be conscious about the water consumption during this process. Additionally, avoid touching your eyes, nose and mouth as hands touch many surfaces and can pick up the virus.

IN THE HEART OF KENSINGTON

FOLLOW A GOOD RE SPIRATORY H Y G I E N E : This

involves covering your mouth and nose with bent elbow or tissue while coughing or sneezing.

SKIP NONESSENTIAL T R A V E L : One of the

primary measures is to limit any kind of travel. In case of emergency travel through airplane, bus or train, make sure that you are at safe distance from everyone around. Sanitise the airplane seat and use hand-sanitiser at regular intervals.

A WARM WELCOME

S T A Y H O M E I F Y O U F E E L U N W E L L :

If you have fever, cough or difficulty in breathing, seek medical help instantly. Be in touch with local health authorities as they can provide you with up to date information on the situation in your area.

P A R T A K E I N V I R T U A L M E E T I N G S : Corporates

should try and carry out maximum meetings through telephonic and video conferencing mode. Minimise and reschedule direct interactions and events involving large groups.

S O C I A L D I S T A N C I N G : According to the guidelines

prescribed by World Health Organization (WHO), one must maintain at least one metre (three feet) distance from anyone who is coughing or sneezing. The reason being ‘when someone coughs or sneezes they release small liquid droplets from their nose or mouth which may contain the virus. If you are too close, you can breathe in the droplets, including the Covid-19 virus if the person coughing has the disease.’

More information on this can viewed on who.int

N O T E : The above given measures have been curated keeping in mind the current scenario. These can change from time to time and from situation to situation. BTI

T: +44 (0) 20 7872 2000 | E: reservations.tara@millenniumhotels.co.uk

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