Travel Bulletin 28th February 2014 by Alain Charles Publishing

TB2802 2014 Cover_TB Front Cover.qxd 2/26/2014 3:53 PM Page 1

February 28 2014 | ISSUE NO 1,862 | www.travelbulletin.co.uk

Short Breaks Entice your clients with late deals & city break escapes

this week bulletin briefing 13 why agents should be capitalising on their knowledge & expertise

event bulletin coverage of our Southern & East Africa Showcase events in Exeter & Chester

usa

NYC & Company celebrates 50 years of Beatlemania

north africa Egypt focuses on promoting resorts of Luxor, Aswan & Red Sea

S01 TB2802 Start_Layout 1 2/26/2014 3:15 PM Page 2

S01 TB2802 Start_Layout 1 26/02/2014 16:35 Page 3

newsbulletin

Cover Pictures: Main - Taber Holidays, Stockholm - Ola Ericson (imagebank.sweden.se)

Inset - Great Rail Journeys - Cape Cod, Wood End Lighthouse

This Week news 3 industry announcements plus new deals to sell to clients

notes from normanton

agent bulletin

puzzle bulletin

pix mix

bulletin briefing

staff review

event bulletin

usa

short breaks

31 35

Sandy has been keeping busy attending industry events the latest agent offers & training updates play Su Doku for a chance to win a £50 M&S voucher the event in pictures from the Flanders–Brussels Travel Forum why agents should be capitalising on their knowledge & expertise find out what we thought of the Cheltenham Park Hotel coverage of our Southern & East Africa Showcase events in Exeter & Chester NYC & Company celebrates 50 years of Beatlemania entice your clients with late deals & city break escapes

all-inclusive Sandals Barbados receives enhancement programme

north africa Egypt focuses on promoting resorts of Luxor, Aswan & Red Sea

www.travelbulletin.co.uk

ON THE ROAD...TCA Abu Dhabi's London Travel Trade Roadshow took place earlier this month at Jumeirah Carlton Towers in London and kick-started the tourist office's major push to target a further 12% increase in hotel guest numbers this year, following a record 2013. Pictured with Anna Trim (third from right) from Trailfinders who won a place on an Abu Dhabi fam trip are, from the left: Bianca De Silva, Alpha Tours; Kofi Mable, Etihad Airways; Nabeel Al Zarouni, Abu Dhabi Tourism & Culture Authority; Peter Edholm, Yas Viceroy; Anna Trim, Trailfinders; Simona Dobre, Anantara; and Steven Ophof, Ferari World Abu Dhabi.

Brits inspired by celebrity travel, reveals survey by Holiday Extras NEW RESEARCH by Holiday Extras reveals that many holidaymakers now aspire to a celebrity’s jet setter lifestyle, with Brits dreaming of holiday destinations that are further afield than ever before. According to the findings, when it comes to our perception of the most frequent globetrotters, sports personalities are top of the list with 29% picking Lewis Hamilton as the most well-travelled celebrity of 2013, followed closely by Andy Murray and David Beckham (both 16%). Whilst holidaymakers selected their destination wish list based on where The Beckhams or Rooneys were last spotted, when it came to the personality they’d like to sit next to on the plane, good conversation was ranked above showbiz-status. The majority of UK holidaymakers said that they’d prefer to sit next to national treasures Dame Judi Dench (36%) and Michael Palin (49%). A long-haul journey with the likes of today’s reality TV stars wasn’t such a popular choice, as 53% said they’d avoid travelling with Jedward and 24% would steer clear of Kerry Katona. John McCirick was polled the least desirable travel companion of all, with more than half (54%) saying that they would give him a wide berth. Meanwhile, the Italian island of Capri, once a hotspot for celeb sightings, has been knocked off the top spot in favour of more exotic shores. The white beaches of the Seychelles came top of Brits’ luxury island wish list (33%) with the Caribbean coming in a close second (32%).

Travel 2 launches short-haul luxury offering TRAVEL 2 has announced that it will be launching a new standalone short-haul luxury offering. Simply Luxury is a collection of four- and five-star properties in short-haul city and beach destinations including the Canary Islands, Mallorca, Ibiza, Naples, Dubrovnik and Sharm el Sheikh. Agents will be able to make bookings with flights from regional airports and airlines including easyJet, Monarch and British Airways. They will also be able to deal with a dedicated short-haul team member from start to finish, ensuring one point of contact throughout the booking process. A dedicated brochure will be issued for agents from April 17 and three events, as well as a dedicated training module, will introduce agents to the range. For more information visit www.travel2.com

February 28 2014

S01 TB2802 Start_Layout 1 2/26/2014 3:15 PM Page 4

newsbulletin Cardiff Airport adds more flights to winter 2014 schedule CARDIFF AIRPORT has added more flights to Barbados and Jamaica, as well as a dedicated flight in search of the Northern Lights. Two further chartered flights from the airport have also been added to the P&O Cruises winter 2014 Caribbean fly/cruise schedule. The new flights depart from Cardiff for 14 nights on February 28 and December 6. After joining the cruise ships in Barbados, passengers will visit Grenada, St Lucia, Dominica, St Kitts, St Maarten, Tortola, Curacao and Bonaire, before catching their direct flight home to Cardiff. Prices lead in at £1,399 per person. Holidaymakers will also be able to join Thomson Cruises’ platinum ship, Thomson Dream, in its new home port of Montego Bay in Jamaica directly from Cardiff. The line’s winter 2014/15 schedule offers a selection of itineraries visiting ten new ports of call in destinations such as Mexico, Panama and Costa Rica, with 14-night cruises leading in at £1,619 per person, based on two adults sharing. The first flight from Cardiff departs on December 23. The Northern Lights flight departs on November 19 and costs £199.95 per person. Passengers will be guided through their voyage in search of the natural phenomenon by professional astronomers who will share folklore legends as well as their knowledge of the skies. For further information see www.cardiff-airport.com

IN THE BAG IN BAGSHOT...Travel agents from Surrey and Berkshire recently joined members of Bright (Bringing Real Information & Guaranteed High Quality Training) for a training workshop and dinner at Pennyhill Park Hotel in Bagshot. Pictured is Travel Counsellor Marie Rayner receiving a Kirker holiday prize from Bright chairman, Hisham Mahmoud. The next two events are on March 4 in Kegworth and March 5 in Norwich. For details or to register see www.brightconsortia.com or email bookings@eventsfortravel.com

Treyn launches new fly/rail European holidays for time-conscious travellers TREYN HAS launched a range of European fly/rail tours, designed to appeal to customers who wish to experience its tours, but who don’t always have the time to make the journey to the destinations by rail. Each of the new tours includes a tour manager and, where possible, rail travel in and around the main rail tour destination. The company's national sales manager, Tony Byrne, said: “We hope these new tours, which combine flights

and rail for the first time, will offer agents and their customers even more flexibility. We still believe that travelling around Europe by train is the best way to experience the region and these new tours include journeys on the finest trains, from efficient high-speed trains in Andalucia to lines that are widely regarded as attractions themselves, such as Switzerland’s Bernina Express.” The fly/rail destinations include Andalucia, Italy and

Central Europe and there are six tours to choose from: Treasures of Andalucia, Imperial Capital Cities, Classical Italy, Sorrento & Pompeii, Lake Garda, Venice and Verona and Lake Como & The Bernina Express. Prices lead in at £745 per person for a seven-day Lake Como & The Bernina Express tour, which includes flights from London to Milan, rail and coach travel in Italy and Switzerland, six nights’ hotel accommodation with

breakfast and dinner each day, an excursion to Villa Carlotta and Bellagio, a journey on the Bernina Express between St Moritz and Tirano, an excursion to Milan including a guided walking tour, a visit to the Villa del Balbianello and the services of a tour manager. Departures are on April 30, May 21 and 28, June 4, 18 and 25 and September 6, 21 and 28. For details call 01904-734940 or see www.railholidays.com

SAA launches Airbus A330-200 on London – Johannesburg route FROM MARCH 28, South African Airways (SAA) will operate a newer aircraft, the Airbus A330-200 on scheduled flights between Heathrow and Johannesburg. The aircraft replaces the current A340-600 used on the route and will operate on SA235, the first of SAA’s two daily departures at 19:00 and selected SA237 flights, which depart at 21:00. The airline's Business customers can enjoy smaller, more personal cabins and forward facing seats in a 2-

February 28 2014

2-2 configuration, as well as a 74” seat pitch, 180° flat beds and 12” on demand widescreen technology. Business travellers can also relax and enjoy departure and arrivals lounges at both Heathrow and Johannesburg, including the SAA arrivals lounge at Johannesburg or Tambo. The new aircraft will offer Economy passengers even larger 10” widescreen technology and a 2-4-2 seat configuration. For more information visit www.flysaa.com or call 0844-375 9680.

SAA’s Business Class

www.travelbulletin.co.uk

S02 TB2802 News 1_Layout 1 2/26/2014 3:18 PM Page 5

newsbulletin New foodie escorted tours from Shearings SHEARINGS IS highlighting new escorted tours that centre around gastronomy. As examples, a nine-day Italian Food and Wine Experience costs from £569 per person and allows customers to enjoy the tastes of Italy from their base in Conegliano. Highlights include visits to Venice, Verona, Caorle, Valdobbiandene and Valpolicella and the price includes six nights’ halfboard accommodation, with two complimentary lunches; four excursions; and coach travel. Departures are available from May to September. A ten-day Rhine in Flames and Wine Routes is also being highlighted, with prices from £679. Guests will sample a range of wines sailing the Rhine, Moselle Valley and Alsace region, with stops in Lahnstein, Cochem and Kehl Kork. There will also be an opportunity to experience the ‘Rhine in Flames’ fireworks display. The price includes nine nights’ half-board accommodation, four excursions and coach travel, with departures available between May and September. Meanwhile, an eight-day Grand Tourer Wiesbaden and the Rheingau Wine Festival departs on August 10 and costs from £749. Guests will discover German cuisine from their base in Wiesbaden, with trips to the Rhineland vineyards, Cologne, Liege, Heidelberg, Brussels and the Rheingau Wine Festival. The price includes seven nights’ half-board accommodation, three excursions and luxury coach travel. For more information call 0844-824 6359 or visit www.shearings.com

www.travelbulletin.co.uk

Slovenia joins Kirker’s short break selection with three nights from £498 KIRKER HAS added Slovenia to its programme this year. Suitable for short break enthusiasts looking to discover a new part of the Mediterranean or as part of a longer, multicentre itinerary, the operator suggests combining a few days exploring the capital, Ljubljana, before heading north for mountain walks in the Julian Alps or the seaside delights of Portoroz on Slovenia’s Adriatic coast. As examples of prices, a three-night stay at the four-star superior Antiq Palace Hotel in Ljubljana (a 16th century former private residence in the heart of

the old town that has been converted into a quirky, private hotel) costs from £498 per person, while a three-night stay at the four-star Grand Hotel Toplice in Lake Bled leads in at £569. Meanwhile, the operator has also expanded its programmes in Croatia, France, Italy, Spain and Turkey. As examples, in Croatia Istria and Rovinj join the programme with prices from £528 for three nights at a four-star property in Istria. In Turkey, a three-night guesthouse stay in the village of Alaçati costs from £598, while a three-night

half-board stay at the fivestar superior D-Hotel Maris, on the Datça Peninsula leads in at £958. Packages include flights, transfers or car hire, breakfast accommodation, guide notes to restaurants, museums and sightseeing, plus the services of a concierge. Other new additions for 2014 include a 72-hour Museum Pass for visitors to Bruges, which includes access to the Flemish masters in the Groeninge Museum and a private walking tour with a local guide in Prague. For further information call 020-7593 2283 or visit www.kirkerholidays.com

The Travel Network Group to host conference in Split THE TRAVEL Network Group has announced that Split in Croatia will host its 2014 conference, with the two-day event held over the weekend of October 3-5. The conference will be held at the five-star Hotel Le Méridien Lav which is located in Podstrana, five miles south of Split. Gary Lewis, group managing director of the organisation, said that with the help of the Croatian Tourist Board, delegate rates will be heavily subsidised to ensure that members get maximum value. The conference programme will include updates from the group, guest speakers from inside and outside the travel industry, a Business Partner Forum, plus a range of workshops and training seminars suited to members. Further details of the event will be announced later this year.

MARKING A MILESTONE...Darren Bond from The Global Travel Group visited member Sunseekers Travel in Scotland recently to congratulate the agency on 15 years in the industry. Pictured with Darren is the agency's Gail Crawford (left) and Angella McCann.

Saudia Airlines returns to Manchester SAUDIA AIRLINES has announced its return to Manchester Airport after a seven-year absence, with a direct route from the airport to Jeddah due to commence on March 28. Flights will operate three times a week on Tuesdays, Thursdays and Sunday. Ken O’Toole, chief commercial officer for Manchester Airports Group (MAG), said: “The introduction of the new three times weekly Jeddah route will further strengthen the Middle East connections from Manchester and sees another direct long-haul service added to our network of connections.”

February 28 2014

S02 TB2802 News 1_Layout 1 2/26/2014 3:18 PM Page 6

newsbulletin Thomas Cook Airlines boosts capacity from Bristol

DUBAI DEAL...Ian Stuart Rowlands from Park Travel made Superbreak’s first overseas flight-inclusive package to Dubai recently following the company's flight expansion into the area. To celebrate, the operator's Laura Dawson paid Stuart a visit to deliver a bottle of Champagne.

Warwick Castle launches deluxe glamping for summer CLIENTS CAN camp out like kings this summer in the bespoke riverside Glamping Village set in a woodland grove in the grounds of historic Warwick Castle. From May 24 to August 31, visitors can experience a night under the stars in one of the 41 tents, designed exclusively for the castle, from £200 per night for a family of up to six. To celebrate the 1,100th anniversary of the castle in 2014, the Glamping Village has been extended to include three luxury King’s Tents in addition to 38 Warwick Tents and a Great Hall banqueting tent. Each King’s Tent features a four-poster bed and two wooden-framed single beds, two thrones, an oak storage chest, a large table with chessboard and a suit of armour. Guests are provided with all bed linen, in-tent power and Wi-Fi.

More power to the people... THEY'LL BE no more in-car arguments over whose iPad, iPhone or smartphone gets charged first with this handy little gadget from Innergie. The new Innergie 21W Auto USB Adaptor is an ultra-compact, rechargeable battery bank with enough capacity to charge two devices at once from your car. So whether you are off camping, taking a self-drive holiday or just stuck in traffic on the way to the airport, this nifty little gadget takes care of charging your e-reader, tablet, smartphone, GPS and more. In fact, it gives you the flexibility to plug in more than 10,000 different USB-chargeable devices anytime, anywhere. The gadget retails at £29 and is available from www.myinnergie.com

February 28 2014

All 41 tents are roomy enough to walk about and stand up inside, feature electric lighting and are furnished with waterproof wooden flooring, sheepskin throws with scatter cushions, storage and a mirror. Separate toilet and shower facilities are also provided. Breakfast is included and served in the Great Hall banqueting tent – as is a daily Medieval Dinner Feast for an additional charge of £16.95 per adult and £7.95 per child. An overnight package includes a two-day priority entrance family ticket to Warwick Castle worth £69; a continental or cooked traditional breakfast; two-day car parking worth £12; and free evening medieval entertainment such as Have-a-go Archery, Knights’ School and Jesters’ School. For more information see www.warwick-castle.com

ON THE CASE

TRAVEL ACCESSORIES YOU WON'T WANT TO LEAVE BEHIND...

AS A result of the success of basing an additional aircraft at Bristol Airport last summer and following increased demand from holidaymakers in the region, Thomas Cook Airlines has announced that it will increase the size of the aircraft used at the airport from the two existing Airbus A320 to a pair of the larger Airbus A321. This means that for this summer, there will be a 20% increase in holidays and flight-only seats on offer. Rob Thompson, the carrier's director of planning, said: “It’s more great news for travellers from the South West as we add more flexibility and choice with flights and holidays from Bristol Airport building on the success of last year’s new routes. Bristol Airport is a jewel in our operation, leading the way with on time performance for our fleet during last summer and in the current winter season.” The arrival of two A321 aircraft will also mean that the Bristol fleet may see one replaced with a new A321 as the airline looks to receive a total of six across the UK for this summer. Flight-only offers for summer include the Canary Islands, Greece and Turkey from £59.99 per person, one-way excluding baggage and meals. Holiday offers include a seven-night, all-inclusive stay at the four-star Sentido Phenicia Hotel in Tunisia from £429 per person, based on two sharing for a May 7 departure. For more details or to book see www.thomascook.com or call 0844-412 5970. Seatonly sales can be found at www.flythomascook.com

www.travelbulletin.co.uk

S02 TB2802 News 1_Layout 1 2/26/2014 3:18 PM Page 7

S02 TB2802 News 1_Layout 1 2/26/2014 3:18 PM Page 8

newsbulletin

MOVERS Notes from . . . n o t n a m r o N

● BOOKABED HAS appointed Colleen Butler as product manager. ● SOMAK HOLIDAYS has appointed Justin Coles as business

development manager. ● GEMMA CORCORAN has been appointed restaurant manager at

Buckland Manor in the Cotswolds. ● AZAMARA CLUB Cruises has appointed Richard Twynam as

● ●

EEN A busy week – I find it’s all or nothing! Mon night was an event in Leeds at Tiger Tiger by Destinations with long-haul suppliers and it was nice to see Donna Brooks from Sandals again, plus I loved Denise’s presentation for Karisma Hotels & Resorts. The table had exotic drinks to try and I loved her lovely big pink Mexican hat - very glam! The only think that spoiled the evening was getting back to my car and finding a £25 parking ticket on it, so an expensive night! On Wed night it was the Travel Alaska evening at the Park Plaza Hotel - lovely hotel and food but of course it was the night of wild winds and torrential rain, and what is normally a 20-min journey took me 1hr 40m. I became determined to make it and it became a challenge. Leeds was absolutely gridlocked because of the bad weather and a lorry having overturned on the M62, but it was a good evening when I eventually got there and Alaska is now on my ‘to visit’ list. Have to say a lot of the people I chatted to at these events were positive about the industry – let’s face it, we have had enough doom and gloom and it’s great to see people being positive again. I must also give a big ‘thank you’ to Emma at P&O. When I wanted to book a cruise for two ladies and needed some help she was brilliant and talked me through every step on complete cruise solution, so it just shows there are helpful people out there. Such sad news to hear about Preston Holidays – loss of some lovely companies like Amathus and Longwood - I have been on quite a few Longwood holidays and they were brilliant. Hope all the staff get sorted here and abroad and all the best to John Markham and his team. ‘If you do not ask, the answer will always be no’ and ‘If you do not step forward you will always be in the same place’.

by SANDRA MURRAY in Normanton, Yorkshire

● ● ●

www.travelbulletin.co.uk

WEBSCLUSIVES ●

Win a 2 nights stay at Efteling theme park in the Netherlands. Enter our competition today at www.travelbulletin.co.uk/competitions

●

Win up to £150 worth of Harrods Vouchers with our Vienna Tourist Office competition. Enter at www.travelbulletin.co.uk/competitions

●

Win a Fam Trip place to Mauritius, courtesy of our Air Mauritius competition at www.travelbulletin.co.uk/competitions

●

For a report and Photo Gallery on our recent Southern & East Africa Showcases, please go to www.travelbulletin.co.uk/events

All this and more at: To respond to any of Sandy’s comments email jill. sayles@travelbulletin.co.uk

●

managing director, David Duff as commercial director, Karen Sequeira as head of marketing and PR, Stuart Pearce as regional sales manager (south), Nicola Singleton as regional sales manager (north) and Ann Marie Meaney as strategic account manager. KENSINGTON'S BOUTIQUE property, Hotel Xenia, has appointed Giacomo Battafarano as general manager. STEPHEN MOFFETT will add Ireland into his remit as sales director for MSC Cruises UK and Ireland. The company has also announced the appointment of Lee Strongitharm as commercial director UK and Ireland. JEROME NEWTON has been appointed director of sales UK, Ireland and France at Germania. LIVERPOOL BASED hotelier Signature Living has appointed David Hughes as managing director. VISIT GREENWICH has appointed Barrie Kelly as chief executive and John Walker CBE as chair. DORSETT HOSPITALITY International has appointed Hilary Cross as general manager for Dorsett Shepherds Bush, the group’s first hotel venture in Europe, set to open in May.

February 28 2014

www.travelbulletin.co.uk The home of the web savvy travel agent www.travelbulletin.co.uk

S03 TB2802 News 2_Layout 1 2/26/2014 3:56 PM Page 9

agentbulletin Agent offers TUCAN TRAVEL has selected four of its most popular group tours and is offering them at special discounted rates for agents. The tours to Central America, eastern Africa, Peru and Sri Lanka depart throughout the year and range from £319 to £469 for up to 12 days. The price includes all accommodation and transport (excluding flights) as well as excursions like game drives in the Serengeti, guided tours of Tikal and two nights in the Amazon Jungle. To book, agents must have booked a client on one of the operator’s tours in the last 12 months and also need permission from their branch manager.

the operator, the competition winner will also be given a free spot on the Westerner 2 tour, which will take them up the Pacific Coast to the Grand Canyon and Yosemite National Parks. For details see www.trekamerica.co.uk/blog

ALL AGENTS who book flights with Malaysia Airlines by March 9 will receive 50% off service fees. The fees will be deducted at the booking stage and are applicable only on new bookings.

AGENTS MAKING bookings with Airways Holidays until March 31 will be entered into a prize draw to win one of five two-night breaks at the five-star Grand Jersey and one of 30 Jersey hampers. To enter, agents should forward their email address and branch details to sales@airwaysholidays.com. For any Jersey or Guernsey package holiday booking made until March 31, agents can also claim a £5 Love2Shop voucher.

TREKAMERICA HAS launched a new #Blog4Trek campaign, which has been designed to find a new 2014 blogger. The campaign is being rolled out as a competition to new and existing bloggers with a closing date of March 9. As well as being an official blogger for

Booking incentive

Training updates CLIA UK & Ireland is introducing a range of new online initiatives and resources this year. The organisation’s signature course, ‘Oceans of Opportunity’, now features new content, interactive games, videos and quizzes. The association is also introducing two new river cruising courses within its Learning Academy, covering European and worldwide cruising. Other new initiatives within the members’ area include a sector update on family cruising, which is accompanied by a downloadable guide exclusively for members. Meanwhile, planning for the 8th Selling Cruise Conference from May 22-23 in Southampton is underway, with the event being redesigned to feature a new ‘Experience’ trade fair. In autumn, the association is introducing a series of new evening workshops entitled ‘Kick Start Your Cruise Sales’, which combine training and networking opportunities. For details visit www.cruiseexperts.org VIA Rail, which operates the public rail network across Canada, is offering a new course for UK agents to familiarise themselves with the various routes on offer - from Halifax, Montreal, Québec City and Toronto in the east, to the Rocky Mountains and Vancouver in the west. Once agents have completed and passed the course they will be entered in to a monthly draw to win £25 worth of Love2Shop vouchers. For details visit www.ott.travel/homeviarailuk

www.travelbulletin.co.uk

LICA'S LUCK…Lica Catherall (centre) from Park Travel in Birkenhead recently won £70 worth of Love2Shop vouchers from Hoseasons as part of the operator’s 70th birthday celebrations. Each day until March 11, every agent who makes a booking with the operator will be entered into a daily draw to win £70 Love2Shop vouchers. Pictured with Lica are the operator’s Sarah Smith and Darren Bond. For details call 0844-847 1144 or visit www.hoseasons.co.uk/agents

February 28 2014

S03 TB2802 News 2_Layout 1 2/26/2014 3:34 PM Page 10

newsbulletin

Newsbites ●

●

THE TENERIFE Tourism Corporation has launched an online video marketing campaign which focuses on nature and authentic experiences. The campaign aims to engage with visitors through social media and other online channels and is being carried out in association with the Canary Islands Tourist Board as part of a wider joint marketing campaign with British Airways. AFFORDABLE CAR Hire is poised to further drive sales in the US, Australia and New Zealand after completing a new partnership agreement with Discover the World. Under the representation agreement, Discover the World has become the car rental hire’s general sales agency for the three countries with a brief to bolster the company’s market share through the travel trade. CONFERENCE VENUE and country house hotel Stoke Rochford Hall in Lincolnshire has joined the Global Distribution Systems (GDS). The hotel, near Grantham, has also recently invested £250,000 in the refurbishment of its restaurant and £200,000 in a new gym. Agents can now access the hotel's booking profile on GDS, using the relevant code depending on which system they use: Amadeus – HO XGMSRH, Galileo – HO A2399, Sabre – HO 217988 and Worldspan – HO 27771. TEN NEW stores have now opened in Gatwick’s South Terminal following a £40m investment in the shopping area of the terminal. The area now includes the largest Zara airport store to date, as well as Snow+Rock, Aspinal of London and Ernest Jones. FOLLOWING NEWS that Preston Travel has ceased trading, Premier Holidays is offering its assistance to any affected agents on bookings to the Channel Islands going forward. For details visit www.trade.premierholidays.co.uk or call 0844-493 7444.

Keeping an i on Apps

e, IL of Tenerif THE COUNC rism u To e if Tener through the ife Golf er n Te s it and app, Corporation ew n launched a olf brand, has G e if er n ife – Te er n Te in f ol G uide to golf h offers a g Guide, whic ers on the hotel partn courses and droid n pple and A island, for A rs e app offe devices. Th ther, such as wea n io informat d local mpanies an transport co details of ct lus conta p , es or st f gol and La in Tenerife golf courses Gomera.

A TASTE OF ALASKA...To celebrate the growing interest of Alaska as a tourism destination, Alaska tourism representatives recently visited the UK, hosting two events for the trade in Leeds and Oxford. Agents enjoyed an evening with some of Alaska’s most influential tourism partners and had the opportunity to learn more about the state. Pictured is Jessica Ambrose from STA Travel York, who won flights for two with Icelandair to Anchorage, and Jesse Carlstrom from the state of Alaska.

COSTA CRU ISES has an nounced the launch of MyCosta Mobile, a free applica tion for sm artphones and tablets that offers guests free and un limited min utes and texts on bo ard the 14 sh ips in the fleet wh en connect ed to the Wi-Fi netw ork. Before embarking on a cruise , guests need to dow nload MyCo sta Mobile from the App Sto re or Google Pla y Store and then connect to the ship’s W i-Fi network on ce on board to register an d launch th e app. The app can also be used to contact a cabin or an y of the num erous shipboard am enities such restaurants as the , spa and to ur office.

February 28 2014

ched MSC ES has laun MSC CRUIS p, a new p A eller Web Divina Trav the ce an h to en app designed ce of guests on ien mobile exper Caribbean s a’ in iv D C MS ad and e to downlo re F s. ie ar er in it iling, it the ship is sa ate to use while o-t d ests with up provides gu , route, sh out the ip ab n io at rm info orts of sea and in p conditions at ship’s ions in the call, promot ques, as s and bouti various shop ecial sp vities and well as acti p also ap e oard. Th events on b a range e rv se to re allows users g a table from bookin of services, thematic in the ship’s seat on to saving a , ts n restaura s. e excursion popular shor

www.travelbulletin.co.uk

S03 TB2802 News 2_Layout 1 2/26/2014 3:34 PM Page 11

puzzlebulletin Travagrams

Su Doku Win a £50 M&S voucher in the travelbulletin Su Doku prize puzzle

Can you solve the following anagrams to decipher the destination & tour operator?

Number: 008

Bri Nel

A➠

B➠ This city’s wall was broken down in 1989

C➠

Forced Ironers

D➠ Fill in all the squares in the grid so that each row, column and each of the 3 x 3 squares contains the digits 1-9. Once you have completed the puzzle, simply identify the numbers that relate to the letters, A, B, C and D then e-mail the solution, with your name, company name, and full postal address plus phone and ABTA number if applicable to: competition@travelbulletin.co.uk Closing date for entries is Thursday, March 6th. Solution and new puzzle will appear next week. The winner for 14th February is Eve Edwards, Worldchoice Travel in Shrewsbury. February 14 Solution: A=5 B=4 C=9 D=9

This ferry line shares its name with two species of vultures

Where Am I?

Holy area in San Francisco Bay?

Crossword Fill in the crossword to reveal the mystery location highlighted by the green squares.

Number: 008

Across 1. Leading self-catering specialist, part of Wyndham Vacation Rentals (9) 6. Larnaca airport code (3) 7. US city on the Pacific coast (7) 8. Popular Rhodes resort (4) 9. Flows through Spain (4) 12. Hotel brand, part of Accor (4) 13. English city with an impressive Royal Crescent (4) 15. Operator based in Burton-Upon-Trent offering escorted tours and cruises, ___ Travel (7) 16. Scottish resort, sounds fresh (3) 17. Sweet white wine and region of France (9)

www.travelbulletin.co.uk

Down 1. She recently collected a BAFTA lifetime achievement award (5,6) 2. African language (7) 3. State capital of Texas (6) 4. Scottish town, known as the Gateway to the Isles (4) 5. South American capital city on the shores of the River Plate (6,5) 10. Gulf Air's HQ is located in this country (7) 11. Capital of Zimbabwe (6) 14. Machu Picchu is a major tourist attraction in this country (4)

For the solution to the Crossword, Where Am I? and Travagrams, please see page 38 February 28 2014

S03 TB2802 News 2_Layout 1 2/26/2014 3:34 PM Page 12

pixmix THE FLANDERS–BRUSSELS Travel Forum (FTBF) 2014 recently took place in Bruges. Operators met with Flemish suppliers at the workshop and attended themed presentations such as Flanders Fields - The Great War; Events 2014-2018; Bruges; and Brussels Airlines. Delegates were offered a choice of guided excursions including visits to Flanders Fields (classic WW1 and the new Ypres brewery), Bruges (classic Bruges for the first time visitor) or Antwerp (including the newly opened Red Star Line Museum). For details see www.flanderstravelforum.com. Here’s the event in pictures...

GREAT NETWORKERS….Meeting up for a cha t are Emile Lannoy of Pullman Brussels Midi and Helen Jones from Great Rail Journeys.

BOTTOMS UP…Andrew Daine s (left), director UK & Ireland of VisitFla nders, enjoys a drink with Rober t Engla nd of Omega Travel at the closing eve nt held at La Brugeoise. 12

BELGIAN BREW….Enjoying a beer tasting session at De Halve Maan Brewery in Bruges is Alan Couser from Orr’s Travel and Andrea Doree, Travel Solutions.

m onne Campbell (left) fro Yv … CE AN BR EM IN REM here & Just You and sp el av Tr – el av Tr re All Leisu Holidays visit the In le ab En m fro pa De ie Luisa Mar m. Flanders Fields Museu

FLANDERS PALS…Lisa Thomas (left) and Anja Bogaert of VisitFlanders get ready to meet guests during the FTBF workshop.

February 28 2014

SHEAR FUN…Pictured at the FTBF workshop are Andy Sherman and Patricia Parry of Shearings Holidays. www.travelbulletin.co.uk

S03 TB2802 News 2_Layout 1 2/26/2014 3:34 PM Page 13

bulletinbriefing

Industry Insight by... Andy Stark, managing director of The Global Travel Group, explains why agents should be capitalising on their knowledge and expertise

’M ALWAYS being asked about ‘seeing green shoots’ – nothing to do with my widely acclaimed gardening skills and knowledge – but because when people ask me whether I can see green shoots in the economy and wider travel industry I generally always find myself replying with the same line. No matter how bad things get and no matter how long a recession lasts, holidays are always pretty high up on people’s yearly wish list. What most customers want is a bargain or to feel they have spent well. While people and businesses are starting to loosen their purse strings, holidaymakers are still keen to get the most ‘bang for their buck’. And who can blame them? The purchase of a holiday is a big slice of anyone’s yearly budget. I have heard that the average person visits 19 websites before they end up making a booking or sitting down with an agent. With such high figures it’s no surprise that comparison sites, aggregators, online travel agents (OTAs) and the TripAdvisors of this world are cranking up the marketing spend in order to encourage us ‘to compare’. Everyone is looking for the next big trend as it becomes ever more challenging to part Jane and John Doe from their hard-earned cash.

"Industry developments such as competitive airline pricing have made long-haul journeys much more attractive to people who previously would have stayed closer to home” For agents, the challenge – or as I like to think of it – opportunity, lies in their ability to ensure clients get good value for money and first class customer service. A good agent - demonstrating their product knowledge and experience - should be able to rattle off the top ten value destinations where holidaymakers will feel richer

www.travelbulletin.co.uk

"While people and businesses are starting to loosen their purse strings, holidaymakers are still keen to get the most ‘bang for their buck’. And who can blame them? The purchase of a holiday is a big slice of anyone’s yearly budget" in 2014. And if they can’t, then my advice would be to keep a currency converter on hand for when those ‘tough’ questions are asked and be able to point people in the right direction. Travel has never been easier or more affordable for any travelling Brit and over the past few years the sheer volume of options out there is massive for both travel agents and customers alike. Industry developments such as competitive airline pricing have made long-haul journeys much more attractive to people who previously would have stayed closer to home, with newer planes providing for a much more comfortable experience, as standard. While ‘fly and flop’ beach holidays show no sign of abating any time soon, there’s never been a bigger offering – or willing participants – for the wide range of escorted ground tour options out there, whether it be tiger trekking in Thailand or train travel through the Rockys. It should come as no surprise that the travel preferences – and travellers – of old are gone and while people will happily book their seven-night Costa del Sol holiday online, sometimes, where agents can continue to excel is with their in-depth, specialist knowledge of a destination or product. In short, and what all good agents have recognised, is that it is time to become an expert in providing options for eager customers. People don’t mind paying for that, it’s called good service.

February 28 2014

S03 TB2802 News 2_Layout 1 2/26/2014 4:33 PM Page 14

newsbulletin GNTO records fourth year of growth

staffreview Jill Sayles, assistant editor of Travel Bulletin, stayed at the four-star Cheltenham Park Hotel, part of Puma Hotels, for one night to experience the Body MOT package. Here's what she thought...

First impressions ....................................9/10 I had a warm welcome in the small but elegant reception area. A quick check-in to my room followed, before meeting the friendly Body MOT team for lunch.

Comfort ....................................................9/10 Located two miles from Cheltenham town centre, it is a Georgian country house situated on the edge of the Cotswolds. There are landscaped grounds with a small lake, indoor swimming pool, fitness suite and two restaurants. My double room had views of the hotel grounds, bathrobes and slippers, complimentary toiletries, mineral water, a work station and TV.

Quality ......................................................9/10 The ‘Body MOT’ package offered an excellent health and wellbeing programme including fitness sessions and tasty, specially prepared healthy meals at the ‘Lakeside’ restaurant.

Affordability ............................................9/10 The Body MOT package costs £269 per person for the weekend and includes all meals, accommodation and activities such as body toning, Pilates, lifestyle coaching and a cookery demonstration.

Service ....................................................9/10 Attentive - especially in the restaurant.

Good to know .................................................. The Puma Body MOT package (provided by MK LifeFit) takes place from 14:00 on a Friday until 17:00 on Sunday and is available on select weekends until April at seven hotels in the Puma Hotels portfolio. For more information visit www.pumahotels.co.uk/bodymot or call 0800-014 2630.

Overall scoring...........

REPRESENTATIVES FROM the UK travel trade attending this year’s Germany Travel Show were given exclusive previews to the new tours, products and initiatives in Germany for 2014, 2015 and beyond. A total of 46 exhibitors, including some regions and attractions attending for the first time, showcased ‘what’s new’ in Germany including representatives from German regional tourist boards, major attractions, new city tours, accommodation providers and transport specialists, as well as organisations such as UNESCO World Heritage Sites. The destination has also reported its fourth record growth year in a row, showing a rise in overnight stays by international visitors of 4% last year. Recent figures for the period January – November 2013, compared to the same period for 2012, show rises of 7.3% and 3.4% for UK and Ireland respectively, in overnight stays. Klaus Lohmann, director of the German National Tourist Office (GNTO) for UK and Ireland said: “Over the next two years we are celebrating the ‘Peaceful Revolution’ and the ‘Fall of the Wall’ and culture fans for example, will be spoilt for choice through our UNESCO campaign, which offers an enormous variety of cultural events and things to do throughout 2014."

New website from Osprey Holidays

9/ 10 If you'd like to take part and receive a £10 M&S voucher voucher please email jill.sayles@travelbulletin.co.uk or call 020-7834 6661 with your name and contact details.

The Germany Travel Show

February 28 2014

OSPREY HOLIDAYS has unveiled a new website to make it easier for agents to make bookings for clients. New features include more than 57 city and short break destinations, plus 300 recommended hotels; a devoted travel agent section including special offers, marketing material, digital brochures, sample itineraries, transport options and brochure requests; dedicated destination pages that include travellers tips, activities, reviews and Google Maps; and a blog with regular updates, travel news and highlighted events. For details see www.ospreyholidays.com, call 0131-243 8098 or email book@ospreyholidays.com

www.travelbulletin.co.uk

S03 TB2802 News 2_Layout 1 2/26/2014 4:33 PM Page 15

eventbulletin TRAVEL BULLETIN held its Southern & East Africa Showcase events last week in Chester and Exeter at the Crowne Plaza Hotel and Thistle Exeter Hotel respectively. Through a combination of networking and presentations, agents learnt about the range of activities, health and spa packages and safari options in the destination and were also eligible to win a selection of great prizes ranging from a ÂŁ50 shopping voucher to a Magnum of Champagne....

Above: SHOPPING GALORE...Amy Cavender (left) from The Really Helpful Travel Group won a ÂŁ50 shopping voucher courtesy of Titan's Sharon Tait.

Above: BOTTOMS UP...Meghan Potter of Bath Travel in Newton Abbott and Rebekah Yelland of Bath Travel Honiton share the bingo prize of a Magnum of Champagne. Right: CHEERS!...Harv and Monika Sethi from Ottery Travel look forward to the evening's events.

Video Sponsor

Photography Sponsor

www.travelbulletin.co.uk/events

www.travelbulletin.co.uk

February 28 2014

S03 TB2802 News 2_Layout 1 2/26/2014 4:33 PM Page 16

eventbulletin Photography Sponsor

"Thanks for the invitation - I really enjoyed it. Great product knowledge gained and a fab hosted evening...I look forward to the next one!" Hayley Doyle, Hays Travel

Above: IN THE BAG...Dawn Parr (left) of Botswana Tourism presents Karen Gregory of Zephyr Holidays with a Bostwana Tourism briefcase bag. Below: GOODENOUGH FOR HIM...Tony Byrne of Great Rail Journeys congratulates Ian Goodenough of Big Blue Marble with a ÂŁ50 Love2Shop voucher.

Above: FLYING HIGH...Angela Price (left) of South African Airways presents Vickie Leriche of STA Travel with a bottle of SAA's onboard wine and a SAA model aircraft.

Above: TIME TO NETWORK...Agents chat with suppliers during the speed networking session.

February 28 2014

Above: SMILES ALL ROUND...Nina Farrimond (left) from South African Tourism presents two bottles of South African wine to Anita Kelsey from Delmar World Travel.

www.travelbulletin.co.uk

S03 TB2802 News 2_Layout 1 2/26/2014 4:33 PM Page 17

eventbulletin Photography Sponsor

"Many thanks to both yourselves and your trade sponsors for a very enjoyable and informative evening. My colleague and I felt that we learnt a great deal which hopefully we can put to good use with our customers in the near future. We also thoroughly enjoyed the choice of food available. Thanks for a great evening and we look forward to seeing you in Exeter again soon!" Sara Allen, The Dartmouth Travel Company Left: READY TO HIT THE SHOPS...is Emma Fountain (right) from ITC who won a £50 shopping voucher from Joan Toker of Sunset Faraway Holidays.

Above: JONES' JOY...Ann Jones from Teithiau Menai Travel collects her prize of a selection of wine from Justin Coles from Somak Holidays.

Above: SEASONS GREETINGS... Ailsa Tavares (left) from Seasons in Africa and Claire Farley from 2 by 2 Holidays get ready to welcome travel agents.

Above: REED'S WIN...Rob Grover (left) of Expedia presents Andrew Reed of Bath Travel with a £50 Amazon voucher.

"Thank you for a great night - I like the variety of the suppliers and I also appreciate that your evenings run to time. The evening didn’t feel rushed – you seem to have it down to a T - thanks again!" Eileen Allan, Cresta World Travel

www.travelbulletin.co.uk

Above: CHOCS AWAY...Travel Bulletin's Simon Eddolls presents a box of Belgian chocolates to Sara Allen of Dartmouth Travel Company.

February 28 2014

S04 TB2802 USA_Layout 1 26/02/2014 15:40 Page 18

S04 TB2802 USA_Layout 1 26/02/2014 15:40 Page 19

usa

MUSTANG MONUMENT, an eco-resort and wild mustang reserve, has opened in Nevada. The reserve, which covers 900sq. miles of mountainous and scenic land in Wells, is where philanthropist Madeleine Pickens runs Saving America’s Mustangs, providing a home for 600 descendants of the wild horses. The accommodation consists of teepees with king-sized beds, bathroom cabins and a 24-hour butler service. Activities include riding, observing, learning about and photographing the mustang, as well as horse-drawn and off-road vehicle safaris, calf roping lessons, archery, hiking, Native American beading classes, learning about the heritage and history of the Wild West and in-teepee spa treatments. A three-night stay at the reserve costs from £985 per person based on two sharing a teepee on a full board basis, including activities and taxes. For details call 020-7228 1230 or visit www.mustangmonument.com

BritWeek Miami returns to South Florida for second year BRITWEEK MIAMI, the annual celebration of British business in Florida, has announced the dates for its second visit to the Sunshine State. This year’s programme of events will take place from March 6-12 throughout Miami and Miami Beach, adopting a themed approach centred on ‘design and innovation’. The week will take place in alliance with UK Trade & Investment (UKTI) and the British Consulate-General, Miami along with a series of strategic media, event and industry partners. On Thursday March 6, the GREAT Business Innovation Awards Gala at The Viceroy Hotel in downtown Miami will kick off the week. Additional events throughout the week include an innovation and architecture event at the new Patricia and Phillip Frost Museum of Science; a British Afternoon Tea Party and fashion extravaganza in Miami Beach; a British Art showcase; a Miami International Film Festival (MIFF) British Film Screening hosted by Consul General Kevin McGurgan; and a Cruise Britain event to coincide with the SeaTrade exhibition at The Miami Beach Convention Center. For details see www.britweek.org and www.miamiandbeaches.com

Thomas Cook & Brand USA launch United Stories of America competition THOMAS COOK and Brand USA have launched their United Stories of America social media competition. The pan-European contest offers participants the chance to win a holiday to the US every month by submitting their favourite American holiday or, if they have not yet travelled, their US holiday wish, and is part of a multimillion dollar partnership designed to inspire holidaymakers to think of the US as a premier travel destination. The competition will run simultaneously across the UK, Germany, Belgium and the Netherlands through to April. Hosted on Thomas Cook’s Facebook page, consumers across Europe who have travelled to the US are invited to share their memories by ‘pinning’ their favourite experience to an interactive map which will then be shared with their friends. Those who haven’t yet experienced the US can also participate by pinning their American dream destination to the map and explaining the reasons for their choice. To take part visit https://apps.facebook.com/ stories-of-america

British Airways and Norwegian offer direct routes to wider destinations THIS YEAR sees the launch of new direct flight routes to the US, leading to destinations becoming more accessible to UK visitors. Austin is one to watch for 2014 with British Airways set to become the first carrier to provide a non-stop flight between London and the ‘live music capital of the world’. Flights launch on March 3 five times weekly before moving to daily flights from May 5, with prices for

www.travelbulletin.co.uk

a return flight in World Traveller starting from £511. In addition to the existing A380 route to Los Angeles, BA will also begin A380 services to Philadelphia from June 5 and to Washington, D.C. from September 1. Budget conscious holidaymakers can also make a trip across the pond to Los Angeles, New York and Fort Lauderdale as low-cost airline Norwegian launches three transatlantic flights from

Gatwick. Taking off on July 2 next year, the twice-weekly Los Angeles route costs from £199 one-way, while a day later sees the launch of its New York route, running three times weekly with an introductory offer of £149. Flights to Fort Lauderdale commence on July 4, with a lead-in price of £179 one-way, running twice weekly. For details see www.ba.com and www.norwegian.com

February 28 2014

S04 TB2802 USA_Layout 1 26/02/2014 15:40 Page 20

usa Funway reports sales boost following launch of Florida Beaches brochure FUNWAY HAS announced an increase in bookings following the release of its Florida Beaches brochure last year. Claire Campbell, the operator's marketing executive, said: â&#x20AC;&#x153;Since the launch of our Florida Beaches 2014 and 2015 brochure in quarter three of 2013, we have seen a significant uplift in sales with revenue up by 183% across an array of beach destinations within Florida. These bookings range from single-, twin- and multi-centre holidays. â&#x20AC;&#x153;This increase in sales is also due to our extensive Florida Beaches marketing campaign which commenced at the beginning of October 2013 and is running up until the end of March. With the sheer amount of activity we are running across a multi-channel campaign, we feel our travel agent partners have got behind us, as we continue to be the leading specialist on all things Florida.â&#x20AC;? Across the range of destinations, the operator is offering a selection of free nights, free breakfast and free transfers, with

prices starting from ÂŁ17 per person, per night at the Days Inn Daytona Oceanfront on Daytona Beach. Twin-centre prices start at ÂŁ889 per person, including seven nightsâ&#x20AC;&#x2122; accommodation, flights with United Airlines, tax and fuel surcharges. The price is based on a three-night stay at the Doubletree by Hilton Hotel, Chicago and four nights at Ocean Pointe Suites in Key Largo. Alternatively, fly/drive prices lead in at ÂŁ999 including 11 nightsâ&#x20AC;&#x2122; accommodation and car rental. It includes three nights in Orlando, five nights in Daytona Beach, one night in Cocoa Beach and two nights in Tampa. All hotels are selected from Sherpa. Air upgrade prices start from ÂŁ225 per person based on a Premium Economy one-way journey from Gatwick to Tampa with Virgin Atlantic, while car rental prices start from ÂŁ22 per day based on a Compact car. For more information see www.funway4agents.co.uk

Ranch Rider reports growth in Wyoming and Montana bookings RANCH RIDER has reported a growth in bookings for ranch holidays in Wyoming and Montana. Tony Daly, the company's managing director, said: â&#x20AC;&#x153;Wyoming and Montana are currently bestsellers when it comes to ranch stays. We feel the growth in experiential holidays and

level of authenticity has always helped to generate sales in those two states, and they appear to be the key drivers for bookings this year.â&#x20AC;? The operator is offering a sevennight ranch holiday in Wyoming from ÂŁ1,045 per person and a six-night ranch holiday in Montana from ÂŁ899.

Single supplements do not apply for either holiday and prices include accommodation, most meals, ranch activities and transfers in Wyoming. Gratuities and flights are excluded. For more information call 01509618811, email info@ranchrider.com or visit www.ranchrider.com

Agent Offer

! " â&#x2014;? â&#x2014;? â&#x2014;? â&#x2014;?

Up to 30% off USA car hire Inclusive rates & free cancellation On airport locations Award winning service

The perfect choice for your own USA holiday www.alamo.co.uk/travelbulletin

Terms & Conditions: Travel Industry Staff ID will be required at time of rental to qualify for the discount and the rental does not qualify for frequent flyer programmes or cashback schemes. Examples of Travel Industry ID include Company ID card, business card, letter of employment or payslip. Standard rental terms and conditions apply. Full T&Cs found at www.alamo.co.uk/travelbulletin. ÂŠ2013 Alamo Rent-A-Car. All rights reserved 14-UP007.

S04 TB2802 USA_Layout 1 26/02/2014 15:40 Page 21

usa

THE LOEWS Regency New York Hotel has reopened following a $100m renovation. Situated in the heart of Manhattan on Park Avenue, the refurbishment of the 379-room hotel features luxury king guestrooms, including 58 suites; a new signature restaurant; and a Julien Farel Salon & Spa with 24 cutting stations, eight treatment rooms, a nail suite and modernised fitness centre. Prices for a double room lead in at £322 per room, per night.

Trafalgar adds new itineraries for 2014 TRAFALGAR’S 2014 USA and Canada programme features two new itineraries - a ten-day Florida Fun ‘n’ Sun Family Experiences trip and a 15-day Best of the West. Included in the programme is the operator’s newest Insider Experience, Authentic Accommodations - ranches, farms, historic houses and stately homes. Both tours also feature Be My Guest experiences, connecting travellers with their destination by sampling local hospitality and cuisine. Hidden Treasures will also be explored along the way and travel directors and local guides are on hand to share their knowledge of the destinations. The Florida Fun ‘n’ Sun tour takes families on a journey of Florida’s cities and natural attractions. Beginning in Miami, highlights include a walking tour of Little Havana and a Be My Guest Cuban dinner. Guests will then journey towards the Gulf Coast and arrive in Tampa, with this part of the tour including an airboat ride through the Everglades and visits to Tampa’s Latin Quarter, Ybor City, the Saturday Market, the Florida Aquarium and the African-themed Busch Gardens. The final stop is Orlando, where guests will have an all-day pass to either Disney Parks, Universal Studios or SeaWorld. Prices start from £2,950 per person based on two sharing, including land and air travel, nine nights’ breakfast accommodation and five additional meals, VIP door-to-door transfers and the services of a travel director. The Best of the West option starts and ends in Los Angeles and travels through California, Nevada, Utah and Arizona. Highlights include visits to Coachella Valley Preserve to sample the ‘date shake’ local specialty; ‘the West’s most Western town’, Scottsdale; the Grand Canyon National Park; the Death Valley National Park; and the Manzanar National Historic Site. A stopover in Paso Robles is next in store before returning to Los Angeles. Prices start from £3,275 per person based on two sharing and include land and air travel, 14 nights’ breakfast accommodation with a further six meals, VIP door-to-door transfers and the services of a travel director. For more information visit www.trafalgar.com

www.travelbulletin.co.uk

Come get a taste of all Louisiana has to offer, from our unique cuisine to our vibrant music scene. Because there’s no better place to hear live music than where it all began. Phone Number: 0208 460 7082 Brochure Request Line: 0800 652 8251 Louisiana@ttmworld.co.uk

S04 TB2802 USA_Layout 1 26/02/2014 15:40 Page 22

Get 2014 off to a great start with

TRAVEL AGENT

AFFILIATE PROGRAMME

This year we’re bringing you… New trade website, with single log-in and booking vouchers

Even more hotels to choose from, with 240,000+ now available

Excellent package offers Great prices (the same as available to the public)

Complete our Online Travel Training course at www.expediataaptraining.co.uk

UK trade sales team – please contact us to arrange a meeting / training etc

SPECIAL OFFER Register a new account with us at www.expedia.co.uk/taap and make a booking by the end of March to receive a £20 voucher

020 3027 9793 taexpediauk@expedia.com www.expedia.co.uk/taap

S04 TB2802 USA_Layout 1 26/02/2014 15:40 Page 23

usa The French Quarter Festival rocks New Orleans VISITORS CAN experience an electric atmosphere at the largest free music festival in the South held in New Orleans’ famous French Quarter from April 10-13. The festival will feature 21 music stages presenting the best in Louisiana music, from traditional and contemporary jazz to R&B and New Orleans funk, brass bands, folk, gospel, classical, cabaret, opera, Cajun, zydeco and world music. The event, which celebrates its 30th anniversary this year, will include more than 800 local musicians, samples from more than 65 of New Orleans’ restaurants and fireworks on the Mississippi River. For more information visit www.louisianatravel.com

New USA and Canada brochure out NOW! Titan’s VIP Home Departure Service® - door-to-door transfers included from every UK address

Kimpton converts Coca-Cola factory KIMPTON HOTELS has converted the first-ever CocaCola bottling factory into a four-star, boutique property called The Brice, located in the heart of Savannah’s historic district in Georgia. The group has retained some of the original features of the building, which was built in the 1860s, to add a twist to the more traditional style of accommodation commonly found in Savannah. The hotel is due to open in May, with double rooms starting from $175 (approximately £106). For details visit www.bricehotel.com

‘American Dream’ holidays with Titan 3 NEW itineraries for 2014! To order brochures, please contact BP Tradegate www.trade-gate.co.uk HAVING RECENTLY undergone a property-wide multi-million dollar refurbishment, The Setai in Miami Beach has created new menus for its two signature restaurants - The Restaurant at The Setai and The Setai Grill. The Restaurant now serves Mediterranean cuisine from Italy, the South of France and Spain, using the Spanish ‘a la plancha’ grilling method – cooking ingredients on a flat-top grill to extract its flavours. Meanwhile, The Setai Grill is now serving a selection of Asian specialities alongside its signature dry-aged beef.

www.travelbulletin.co.uk

or for more information visit www.titanagents.co.uk

S04 TB2802 USA_Layout 1 26/02/2014 15:40 Page 24

usa Arizona highlights year-round events calendar to inspire visitors A NUMBER of events are taking place in Arizona this year, providing many reasons for clients to visit the state at any time of year. From April 18-30, Mesa: Jesus the Christ Easter Pageant (www.easterpageant.org) will take place at Mesa Arizona Temple Grounds. The world’s largest Easter pageant presents a drama, dance and musical story about the birth, life, death and resurrection of Jesus Christ, with both English and Spanish performances. Summer visitors will meanwhile get a taste of the old Wild West, with the

World’s Oldest Rodeo (www.worldsoldestrodeo.com) taking place in Prescott from June 30-July 6. Rodeo festivities include eight rodeo performances, Arizona’s largest rodeo parade, a kiddie parade, an arts and crafts show, rodeo and street dances and a Fourth of July celebration. In autumn, the Jet Ski World Finals (www.ijsba.com/www.golakehavasu.co m) will take place at the Crazy Horse Resort Aqua Stadium in Lake Havasu City from September 4-12. Competitors from more than 40 states and nearly 35 nations will compete to win a share of

more than $25,000 in prizes at the world’s largest personal watercraft race. The Festival of Lights will take place from November 28-January 1 in Lake Havasu City (www.golakehavasu.com). The Boat Parade of Lights consists of brilliantly lit vessels gliding beneath London Bridge and past the English Village in a festive display. Special rates for groups include a holiday dinner and entertainment with a guaranteed view of the parade. For more information call 020-7367 0938 or visit www.arizonaguide.com

NYC & Company celebrates 50 years of Beatlemania

TRAVEL OREGON has created a state-wide Bike Friendly Business programme geared towards travellers and designed to provide tips and tools for businesses to attract cyclists. Scott West, chief strategy officer for the organisation, said: “Enhancing the biking experience for visitors and Oregonians is one of our top initiatives at Travel Oregon. We value the multitude of world-class outdoor adventures we offer, while also being stewards of the land. Improving cycling infrastructure within the state can help us enrich both.” For details see www.traveloregon.com and www.rideoregonride.com

TO CELEBRATE 50 years since The Beatles first touched down in the US, NYC & Company has compiled a list of Beatlesrelated sites and activities for fans to experience in city. The Ed Sullivan Theatre was where the band’s following was boosted by three consecutive appearances on The Ed Sullivan Show during February 1964. The studio, where the show was filmed, was re-named in its honour and now hosts the Late Show with David Letterman. For information on audience tickets see www.nycgo.com/articles/tv-show-tapings Meanwhile, the New York Public Library (www.nypl.org) is hosting an exhibition looking back at the peak years of Beatlemania until May 10. Fans can also visit Madame Tussauds (www.madametussauds.com/newyork) to see the band immortalised in waxwork, while a Strawberry Fields/Imagine Mosaic has been constructed in Central Park (www.centralparknyc.org) close to the Dakota building where John Lennon was assassinated. A two-hour walking tour is available for those who want to see Beatles-related sites in Midtown Manhattan, including the Ed Sullivan Theater, Carnegie Hall and Strawberry Fields. For details see www.rockjunket.com For more ideas, plus information on sightseeing and attractions see www.nycgo.com

Great Rail Journeys promotes ten-day New England in the Fall tour GREAT RAIL Journeys is promoting its ten-day New England in the Fall tour. The itinerary, which travels along America’s East Coast, visits Cape Cod, Boston and the White Mountains. Highlights include Falmouth and Cape Codbest, Martha’s Vineyard, Mount Washington Cog Railway, a sightseeing tour of Boston and whale-watching. Prices lead in at £1,925 per person and include flights from Heathrow to Boston; rail, coach and ferry travel; eight nights’ room-only hotel accommodation; a tour of Martha’s Vineyard; an excursion on the Mount Washington Cog Railway; a round trip on the North Conway Scenic Railroad; a guided sightseeing tour of

February 28 2014

Boston; a whale-watching cruise by catamaran; transfers and luggage handling in the US; and the services of a tour manager. Also new for this year is a 15-day The American Pullman tour, priced from £3,495, which includes a night on the restored Pullman train, with meals and drinks included. Guests can also experience lunch cruises around Manhattan and on Lake Michigan, a dinner jazz cruise on a Mississippi steam boat, 22 meals in total during the tour and a live Broadway show. The price includes flights; rail and coach travel; ten nights’ hotel accommodation; 13 breakfasts, four lunches and five dinners; two

overnight Amtrak journeys in a twoberth roomette (with meals); overnight on the Pullman private train between Chicago and New Orleans in a double bedroom (with meals); guided tours of Washington DC, Chicago, New Orleans and New York; a lunch cruise on Lake Michigan; a visit to the Historic Pullman Visitor Centre and a tour of the Pullman district; an evening jazz dinner cruise on the Creole Queen Mississippi steamboat; entry to a Broadway show; a lunch cruise around Manhattan; transfers and luggage handling in the US; and a tour manager. For more information visit www.greatrail.com

www.travelbulletin.co.uk

S05 TB2802 Short Breaks_Layout 1 26/02/2014 15:30 Page 25

shortbreaks TABER HOLIDAYS has added an extra night to its Stockholm short break package which now includes a full day trip to the island of Sandhamn in the archipelago. The four-night break offers two free days exploring the city and leads in at £735 per person including flights from Heathrow and breakfast accommodation. Based on two sharing, the break departs daily from June 17 to August 14. For details call 01274-875 199 or see www.taberhols.co.uk

Cox & Kings launches city breaks brochure following demand

Late offers from BA

WITH SHORT break sales through the trade up 110% year-on-year, Cox & Kings has announced the launch of a new short breaks brochure offering a diverse range of city breaks. The company's national account manager, Greg Thurston, said: “I am delighted that agents are increasingly choosing Cox & Kings for their clients’ short breaks. Venice and Rome are the most popular, along

BRITISH AIRWAYS is highlighting a selection of late deals for clients interested in taking a short break. As examples, a twonight stay at the threestar Centrale Hotel in Venice costs from £105 per person for travel next month, including flights, while a threenight breakfast stay at the three-star Adia Dubrovnik in Croatia costs from £169 with flights. In Madrid, a two-night break at the three-star Silken Torre leads in at £139, while a week at the four-star Viva Trop in Mallorca costs from £249, both including flights. For details or to book see www.ba.com or call 0844-493 0758.

with Istanbul and St. Petersburg. We are now featuring more low-cost airlines such as Norwegian, Jet2, easyJet and now Monarch, to give better connections from regional airports such as Birmingham, Manchester and Leeds Bradford.” Short breaks on offer for less than £600 per person include four nights at the four-star Grand Hotel Park in Dubrovnik from £350;

three nights at the boutique Riad Ilayka in Marrakech from £395; three nights at the four-star Celal Sultan Hotel in Istanbul from £440; and four nights at the fourstar Angleterre Hotel in St. Petersburg from £595. All prices include breakfast accommodation, flights and transfers. For more information email agency.sales@coxandkings.c o.uk, call 020-7873 5000 or see www.coxandkings.co.uk

New 'Old Pubs & Great Grub' tour from Back-Roads Touring BACK-ROADS Touring has added a new fiveday 'Old Pubs & Great Grub' tour to its portfolio. The itinerary offers an insight into what English pubs have to offer and guests can sample wine, perry and cider from local producers on the tour which travels through Shrewsbury, Ledbury and Ross-on-Wye. Prices lead in at £1,075 per person. Also being highlighted is a three-night,

two-day WWI Battlefield Weekend from £485 per person. The introductory tour allows visitors to see the major areas of British and Commonwealth involvement across the Western Front and aims to offer visitors a greater understanding of the oval conduct and strategy of the war. To book or for more information visit www.backroadstouring.co.uk or call 033-3112 0109.

Superbreak puts National Express coach-inclusive packages on sale SUPERBREAK HAS added coach travel to and from London with National Express to its transportation portfolio. Available from more than 35 regional departure points across the UK, agents can now add tickets to any hotel booking and earn full commission. Ideal for short break customers, several departures a day are offered from many destinations, including daytime and overnight journeys.

www.travelbulletin.co.uk

Prices for a coach inclusive package lead in at £63 per person including one night in a three-star hotel in London and return coach travel. The operator's national sales manger, Graham Balmforth, said: “National Express coach travel offers a great value alternative to travelling to or from London by train. We feature a wide range of departure

points around the country making it accessible to all agents who have customers wanting to travel by coach. Adding coach travel further grows our transportation offering and provides agents with a more budget option to sit alongside our rail, Eurostar and flight packages.” For details or to book visit www.superbreak.com/agents or call 0871-221 4444.

February 28 2014

S05 TB2802 Short Breaks_Layout 1 26/02/2014 15:30 Page 26

S05 TB2802 Short Breaks_Layout 1 26/02/2014 15:30 Page 27

S05 TB2802 Short Breaks_Layout 1 26/02/2014 15:30 Page 28

shortbreaks Transun launches new 'Lagoons and Landscapes’ package in Iceland TRAVELLERS CAN wander across vast lava fields dotted with smouldering fumaroles and bubbling mud pools, illuminated by pink night skies. This is ‘Hell’ – Transun’s latest offering of a three- or four-night break to northern Iceland, where the volcanic landscapes are endearingly called ‘Hell’ by the locals. Translated from Icelandic into English, ‘Viti’ means ‘Hell’, and was the name given to a giant crater which was formed when a nearby volcano erupted in 1724 and destroyed everything in its path. Nowadays, the hot, furious earth has cooled and welcomes curious travellers. Travellers can bath in the Myvatn Nature Baths whilst overlooking the volcanic surrounds. The hot spring is naturally heated by geothermal energy and is a wilder alternative to the Blue Lagoon in the south.

The nearby town, Akureyri, offers a quaint, charming retreat and, surrounded by snow-topped mountains, is an ideal base for travellers to explore the surrounding countryside or take a whale-watching adventure in the hope of spotting humpbacks and minke. The operator's ‘Lagoons and Landscapes’ package departs from Heathrow between June 19 and September 4, with prices leading in at £1,059 per person. It includes flights, transfers, three nights’ hotel accommodation with breakfast, a Lake Myvatn volcanic landscapes tour, a threehour whale-watching excursion and transport to the Myvatn Nature Baths. For further information visit www.transun.co.uk or call 01865-265200.

Bananas in Pyjamas & Mister Maker to headline Just for Tots breaks

BUTLINS HAS announced that kids’ favourite Mister Maker and the famous duo Bananas in Pyjamas will be headlining its new Just for Tots breaks this year. Families on the break can watch Mister Maker’s new stage show, Mister Maker Live, where he will be encouraging everyone to sing along with his catchy songs, get involved with his creative makes and join his special

guests The Shapes for an arty party. Alternatively, families can choose a break that includes Bananas in Pyjamas who will be performing their famous songs and funny antics live on stage. The new four-night breaks, which will run from April 28 until September 19 at Bognor Regis and Skegness resorts and from May 5 until September 26 at Minehead, will feature either Mister Maker or Bananas in

Pyjamas, depending on when and where guests decide to book their break. Prices lead in at £50 per person based on a May 5 arrival and two adults and two children sharing a standard self-catering apartment at Minehead. For details see www.bourneleisuresales.co.uk or call 0845-070 4742.

At this very moment a group of people is traveling back in time. When will you take your trip?

WWW.VIENNA.INFO

Empress Elisabeth’s coronation coach. Carriage Museum, Schönbrunn

S05 TB2802 Short Breaks_Layout 1 26/02/2014 15:30 Page 29

shortbreaks Paris, Barcelona & Amsterdam short breaks debut for Classic Collection NEW FOR this year, Classic Collection Holidays has launched luxury hotel city breaks to Paris, Barcelona and Amsterdam as part of a new dedicated Cities programme featuring 91 hotels in 19 cities. All of the operator’s short breaks are tailor-made with either flight or rail travel and private transfers, plus accommodation-only options are also available. The company's managing director, Nick Munday, said: "By and large the city break market has become a do-ityourself web phenomenon. We feel strongly placed to cater for those customers looking for more than a commoditised hotel. A small percentage of the market is looking for knowledge, security, service and luxury with suggested itineraries, concierge service and private transfers.

"Our new Cities programme showcases a small number of luxury hotels and cities to which we predominantly sell short duration holidays, making it easier for agents and customers alike to choose which Classic city destination they would enjoy discovering next. "Following on from consultation with our travel agent partners we’ve recently added the top three selling city destinations of Paris, Amsterdam and Barcelona." In Paris, three-night bedand-breakfast prices range from £629 per person at the Hotel Le Six to £2,247 at Le Bristol Paris including flights. Short breaks of three nights in Amsterdam start from £668 at the Ambassade Hotel, whilst the same duration in Barcelona costs from £458. All prices include private transfers and return

Paris

train or air services. To assist agents in helping clients make the most of their city break, the operator has introduced a new concierge service to book tickets for concerts, cultural and sports events and to make restaurant reservations. The operator also

guarantees to not only to match the price of any identical holiday offered by another operator but, in order to give better value to the customer, will give an additional saving of at least £10 per adult. For further information call 0800-008 7288 or visit www.classic-collection.co.uk

MORE THAN JUST A CITY BREAK.. ᅚ Short breaks by Eurostar with connections from over ᅚ ᅚ ᅚ ᅚ ᅚ

30 regional UK stations on selected dates* Flights from many regional airports Conveniently located quality hotels Fully escorted by an experienced tour manager Exceptional value for money Excursions and transfers included

Short Breaks by Eurostar with regional rail connections available*

*Supplements applicable for certain regional stations.

Paris

Bruges

Provence

Rome

Venice

Berlin

Loire Valley & Monet’s Garden

Moselle Valley

Rhine Valley & Strasbourg

Krakow

Normandy

For more information on selling Riviera Travel holidays contact the Agency Sales Team on 01283 744307 or email agencysales@rivieratravel.co.uk Reservations now open Saturdays 9am-2pm for Travel Agents 01283 744370 For bulk brochure supplies please visit www.trade-gate.co.uk

Prague

S05 TB2802 Short Breaks_Layout 1 26/02/2014 15:30 Page 30

shortbreaks Grand UK adds new coach trips for summer based on special interests GRAND UK Holidays has unveiled four new coach trips for this summer, to add to its range of short breaks based on hobbies and special interests. The operator predicts further growth in its short breaks programme this year, as many of its customers like to take several trips with the operator annually. Commemorating the 70th anniversary of the D-Day landings, ‘Bournemouth & D-Day’ is a new four-night, halfboard trip to see the command post at Southwick House, the D-Day Museum in Portsmouth, and other associated sites in Weymouth and Portland. Prices lead in at £329 per person. A new three-night ‘Medieval Magic’, which offers a medieval banquet in Ruthin Castle near Chester, costs £229 based on a half-board stay at the Beaufort Park Hotel in Mold. Meanwhile, green-fingered holidaymakers are catered for with a new ‘RHS Malvern Gardening Show & Springtime at Arley’, with four nights leading in at £329, while ‘Scenic Snowdonia & Dublin Popover’ packs a trip to the Irish capital and Snowdonia into a weekend break and costs from £199 for three nights. The company's sales director, Harold Burke, said: “We are seeing growth in shorter midweek and weekend UK breaks, as opposed to the traditional eight days, partly due to the fact that our customers take several trips a year with us. Themed breaks are flourishing as people increasingly want to enjoy something connected with their interests and hobbies." For details call 01603-619933 or see www.grandukholidays.com

RIVIERA TRAVEL has launched a 'More Than Just A City Break' brochure, which has been produced specifically for the trade and can be ordered through BP Trade-Gate. As an example of prices, a Eurostar tour leads in at £269 per person, based on two sharing a twin room, for either a Paris or Bruges city break, while the lead in price for a tour by air is £389 for a Prague itinerary. For details email agencysales@rivieratravel.co.uk or see www.rivieratravel.co.uk

Short Breaks from

Fancy a dip...

£247*

Low

per lodge

est Pric

aran

Relax in a lodge with its own Hot Tub! The widest choice of Lodges and Holiday Parks

Book Now! Visit: www.hoseasons.co.uk/agents or call: 0844 847 1144

ABTA No. Y0662

See booking conditions for full details of our ABTA membership

*Based on a 3 or 4 night stay between 01/03/14 and completed by 04/04/14, sleeping 4 (maximum occupancy), applies to selected lodge locations and selected accommodation types – accommodation only, applies to new bookings only, is subject to availability, booking terms and conditions apply. We reserve the right to withdraw offers at any time. ^Lowest Price Guarantee – we’ll match the price of any like for like accommodation for the same dates at the same location for the same number of people. Proof of booking price require in all cases. Proof is required within 7 days of conﬁrming the booking. The lowest price rate must be available the day the booking is being made. We reserve the right to withdraw this guarantee at anytime - see main brochure or website for full terms and conditions.

S06 TB2802 All-Inclusives_Layout 1 26/02/2014 15:25 Page 31

all-inclusives

THE CAPE Verde Experience is offering a seven-night, all-inclusive stay at the four-and-a-half-star Iberostar Club Boa Vista Resort in the Cape Verde archipelago from £999 per person, offering a saving of £149 per person. The price includes all meals, drinks, most hotel-based activities, flights from Gatwick, inflight meals, transfers, visa and taxes. For details call 0845-330 2046 or see www.capeverde.co.uk/iberostar

Olympic Holidays offers seven nights in Crete at three-star property from £330 OLYMPIC HOLIDAYS is featuring almost 200 all-inclusive properties in its Summer Sun programme this year, with others available online across the operator's destination range. The company's all-inclusive resorts are available in Cyprus, the Greek islands (Corfu, Crete, Rhodes, Kefalonia, Zante, Kos, Lesvos, Thassos and Halkidiki), Turkey, Egypt, Malta, Mallorca and Tenerife. The operator's widest all-inclusive offer is in Cyprus, with 38 properties featured. Turkey also has a strong allinclusive presence, with prices starting at £331 for seven nights at the threestar Club Dorado Apartments in Marmaris in May.

The Greek islands of Crete and Rhodes offer 57 all-inclusive properties between them – 34 in Crete and 23 in Rhodes. Prices lead in at £330 for seven nights at the three-star Despo Hotel in Gouves, Crete, and in Corfu from £388 at the four-star Mareblue Beach Hotel, Kassiopi, in May. The operator's commercial director, Photis Lambrianides, said: "Allinclusives represent the complete holiday package, embracing every aspect of a getaway, and remain as popular as ever. "There can be no unexpected charges. The whole bill is settled before the client leaves home, giving the all-inclusive concept special appeal

to families and clients on a budget." According to Lambrianides, despite Egypt's problems of late, Sharm el Sheikh on the Red Sea Riviera has continued to attract couples and family markets. He said: "With its proliferation of all-inclusive resorts, Sharm el Sheikh has become a huge hit with families. Properties there have sensibly kept their rates at realistic levels." The newly featured three-star Viva Sharm Hotel in Sharm el Sheikh leads in at £414 for seven nights departing from Gatwick in May. For more information or to book call 0844-499 4449 or see www.olympicholidays.com

Sandals Resorts announces refurbishment of Barbados resort plus new openings FOLLOWING THE launch of Sandals LaSource in Grenada, Sandals Resorts has announced that Sandals Barbados is set to temporarily close its doors to undergo a similar enhancement programme. Starting on April 1, the renovations will include the introduction of seven new gourmet restaurants bringing the total to ten and

www.travelbulletin.co.uk

a total refurbishment of the resort’s 280 existing rooms, as well as numerous other additions and enhancements that will offer guests new levels of a Luxury Included experience. Meanwhile, Beaches Resorts is set to begin building a new Beaches Resort on the former Almond Beach Resort in St. Peter, Barbados. The new

resort is not only the first Beaches Resort in the destination, but also the fourth resort to be added to the Luxury Included brand collection. Sandals Resorts International has also recently announced the signing of a Memorandum of Understanding with the Government of Antigua that will see the building of a

new Beaches Resort in the Eastern Caribbean country. Beaches Antigua, which will be built on the site of the company’s existing Grand Pineapple Resort in Long Bay will offer one- to four-bedroom’s and suites, up to 12 restaurants, conferencing facilities plus a waterpark, cinema, Xbox Play Lounge and BMX track.

February 28 2014

S06 TB2802 All-Inclusives_Layout 1 26/02/2014 15:25 Page 32

all-inclusives Tobago's Magdalena Grand reveals new 'Grand Experience' package THE MAGDALENA Grand Beach & Golf Resort in Tobago has launched a new value added ultra all-inclusive holiday package called ‘The Grand Experience.’ Guests can start the day with a full cooked breakfast buffet in the Pembois Restaurant and Terrace or continental in-room dining, followed by lunch at the Salaka Beach Grill. In the evening guests can dine at any one of the hotel’s four restaurants including the a la carte Salaka Seafood Grill or fine dining Kali’na Caribbean fusion restaurants, the Pembois Restaurant and Terrace. Unlimited non-alcoholic drinks, house branded local and international drinks, house wines and a range of cocktails

are all included in the package, as well as a range of daily activities including tennis, pool volleyball, cricket, power and nature walks, football, cycling, body workouts and a scuba experience, plus a complimentary shuttle bus to and from Pigeon Point Beach for some kite surfing, swimming or relaxation. Evening entertainment ranges from the resort’s resident pianist and live music from local bands, to live jazz bands and ‘pirate nights’ featuring games and prizes. Seven nights at the four-star property with Cosmos Holidays leads in at £797 per person on a bed-andbreakfast basis based on two sharing. It includes flights with Monarch

Airways from Gatwick and all applicable taxes and surcharges and is based on a May departure. To book visit www.cosmos.co.uk or call 0843-227 1464. For more information on the property see www.magdalenagrand.com/uk Magdalena Grand Beach & Golf Resort

Leger Holidays promotes Italy & Austria packages with eight nights from £599 LEGER HOLIDAYS is highlighting all-inclusive packages to two of Italy's lakes and Austria. An eight-night 'The Beauty of Lake Como and Lake Maggiore' option takes in the scenery of two of Italy’s lakes combined with the culture of Milan and an Alpine experience. Guests can take in the scenery on a Lake Como cruise and sample shopping in Milan as well as excursions to Lake Maggiore and the Borromean Islands. Prices start from £699 per person which includes breakfast, six evening meals, five packed lunches and local drinks between 08:00 and 23:00 each day in resort; travel by executive coach with the option to upgrade to luxury Silver Service; and excursions as per the itinerary.

Optional excursions to St Moritz and Bernina Region Railway, Como market and Lugano for shopping are also available. Meanwhile, an eight-night 'Spectacular Austria' itinerary leads in at £599 and explores Innsbruck, Kitzbühel, Salzburg, St. Johann and Lake Achensee. The price includes all meals and a selection of drinks in resort; the option to travel door to door, or from more than 510 regional joining points by executive coach (with the option to upgrade); and excursions as per the itinerary. Optional excursions include Gerlos Pass, Krimml Falls and Kitzbuhel, Achensee and the Ziller Valley, the Salzburg guided walking tour and Hitler’s Hideaway – Eagle’s Nest.

CLUB MED is offering a seven-night break to Marrakech for £969 per adult and £445 per child based on an April 13 departure from Gatwick. Children under six years stay for free and the offer includes childcare and children’s clubs facilities; a range of sports and leisure activities including basketball, volleyball, Pilates lessons, badminton, language classes and festive evenings; full board throughout the stay including wine, beer and soft drinks with lunch and dinner; and an open bar and snacks at specific times during the day and night. Guests opting for a Transport package will receive flights and transfers.

February 28 2014

www.travelbulletin.co.uk

S06 TB2802 All-Inclusives_Layout 1 26/02/2014 15:25 Page 33

KANIFUSHI

MALDIVES

A PR E M I U M

All-Inclusive Holiday P lan! A short 30-minute sea plane ride from Male international airport, amidst an expansive turquoise lagoon in the sparsely populated Lhaviyani atoll sits the beautiful island of Kanifushi. Surrounded by long uninterrupted stretch of pristine white sandy beaches and palm trees, Atmosphere Kanifushi Maldives offers a hassle-free five star resort experience with genuine value-for-money!

L H AV I YA N I ATO L L, T H E M A L D I V E S TEL: +960 662 00 66 | FAX: +960 662 00 77 EMAIL: SALES@ATMOSPHERE-KANIFUSHI.COM

ATMOSPHERE-KANIFUSHI.COM

S06 TB2802 All-Inclusives_Layout 1 26/02/2014 15:25 Page 34

all-inclusives The Residence Hotels launches new package at Mauritius property

FUNWAY HOLIDAYS is offering a 35% saving on bookings made before March 15 for a stay at the four-star, all-inclusive Turtle Beach by Elegant Hotels in Barbados. Prices for seven nights start from £999 per person based on two sharing for a June 12 departure, including flights with Thomas Cook Airlines from Manchester. For details see www.funway4agents.co.uk or call 0844-557 0626.

Seven-night Malta breaks from £512 from Belleair Holidays BELLEAIR HOLIDAYS is offering a selection of allinclusive holidays in areas including Mellieha, Qawra and Salina Bay in Malta. As examples, a sevennight stay at the four-star Seabank All-Inclusive Resort leads in at £651 per person and includes flights from Heathrow, seven nights' all-inclusive accommodation in a land view room, transfers and complimentary entrance to a selected Malta attraction. The offer is based on two adults sharing and is valid for travel on March 27. Alternatively, a sevennight, all-inclusive stay at

the four-star Ramla Bay Resort, based on a March 18 departure, leads in at £604 including flights from Edinburgh, transfers and complimentary entrance to a selected Malta attraction. The offer is subject to availability and is based on two adults sharing. The three-star Canifor Hotel is also available from £512 including flights from Manchester, seven nights' all-inclusive accommodation in an inland balcony room, transfers and complimentary entrance to a selected Malta

attraction. The offer is based on two adults sharing and is valid for travel on March 15. For clients looking to explore, the operator is highlighting the Malta Pass which costs from £23 per person and offers free access to more than 40 attractions plus discounts at more than 50 restaurants, shops and other activities across Malta and Gozo, including transport on the city sightseeing buses. For further information or to make a booking visit www.belleair.co.uk/agents or call 0845-365 3412.

A NEW all-inclusive programme is now available at The Residence Mauritius. It includes all food and drink plus a range of watersports including water-skiing, windsurfing, pedal boats, canoeing and kayaking. Families can also take advantage of The Planter’s Kids Club, offering activities to keep kids entertained with activities including treasure hunts, snorkelling sessions, cooking classes and new for this year - traditional Mauritian sega dancing lessons. Turquoise Holidays is offering a seven-night package at the hotel from £1,890 per person which includes a stay in a Colonial Garden View room, private transfers and flights. For more information or to book call 01494-678400 or see www.turquoiseholidays.co.uk

New mobile check-in service for parents at St. Lucia’s Coconut Bay Beach Resort & Spa COCONUT BAY Beach Resort & Spa in St. Lucia has launched a unique mobile check in service that allows parents to check in on their little ones whilst they are being looked after at the resort’s Kidz Klub Cocoland. The new service offers parents a mobile phone that they can use to check in with the Kidz Klub whilst they are relaxing and exploring the St. Lucian resort. It also means parents can easily be contacted by the Kidz Klub manager should they need to get in touch for any reason, offering parents additional piece of mind. Meanwhile, for guests with a sweet tooth there is a new dedicated chocolate evening on Fridays, which offers a range of chocolate treats, chocolate fountains, fruits and sculptures. Alternatively,

February 28 2014

Coconut Bay

guests can opt to take in a movie in the Splash Gardens with popcorn. A seven-night, all-inclusive stay leads in at £1,090 based on two adults sharing a Deluxe Garden Splash Room on

selected departures in May from Gatwick with Virgin Atlantic. To book or for more information visit www.cbayresort.co.uk or call 020-7749 9220.

www.travelbulletin.co.uk

S07 TB2802 North Africa_Layout 1 26/02/2014 16:16 Page 35

northafrica ANATOLIAN SKY Holidays is recommending Morocco as an ideal destination for clients seeking spring sunshine. A range of properties are available including riads in Marrakech, beach breaks in Agadir and Essaouira, and relaxing getaways to the High Atlas Mountains. As an example, the Kasbah Angour (pictured) is a Berber castle in the foothills of the High Atlas Mountains, 30 minutesâ&#x20AC;&#x2122; drive from Marrakech. The 22-room property offers opportunities for guests to explore in the company of mountain guides, gaining an insight into the local Berber culture. A sevennight breakfast stay leads in at ÂŁ879 per person based on two sharing and includes flights from Gatwick on April 29 and transfers. For details see www.anatoliansky.co.uk or call 0844-273 3585.

Riviera Travel offers Carthage, Roman Africa & Moorish Tunisia tours from ÂŁ721 RIVIERA TRAVEL is offering six-day Carthage, Roman Africa & Moorish Tunisia tours from ÂŁ721 per person for selected departures between April and November. The fully escorted price includes scheduled flights from Heathrow, half-board accommodation in five-star hotels plus one lunch, visits to six UNESCO World Heritage Sites, a guided tour of Hannibalâ&#x20AC;&#x2122;s and Roman Carthage, a visit to Sidi Bousaid, tours of the Bardo National Museum, Tunis and the ancient Roman site of

Dougga, a stay in Kairouan and a visit to El Jem. An eight-day Imperial Cities Of Morocco option is also being highlighted, with prices from ÂŁ799 on half-board for selected departures between April and November. Highlights include a visit to Casablanca and the Hassan II Mosque, a tour of Rabat and Fez, a journey through the Atlas Mountains and a guided tour of Marrakech and its souks. For more information visit www.rivieratravel.co.uk

MOROCCO Modern, chic and luxurious. Stay in hand picked exquisite Riads or larger 5 star resort hotels such as Four Seasons or La Mamounia. Perhaps a few nights on the coast in Essaouira? Prestige Holidays can tailor-make the holiday to suit your clients. We have many offers - free nights, free meals, free spa treatments...let us know your preference. 'RQÂśW IRUJHW \RX ZLOO UHFHLYH /RYH WR 6KRS YRXFKHUV IRU HDFK ERRNLQJ PDGH

Prestige Holidays on 01425 480400 or www.prestigeholidays.co.uk/morocco

S07 TB2802 North Africa_Layout 1 26/02/2014 16:11 Page 36

Guaranteed sunshine, crystal clear waters and amazing historical sights…

...all with guaranteed savings Save

Save

£200

£100

this summer

on winter sun

Low deposit Just

£75pp

Our award-winning holidays to Sharm el Sheikh, Hurghada and Makadi Bay start from as little as £399 pp, all inclusive, with direct ﬂights from 12 UK airports. Guaranteed sunshine comes as standard, but book any summer holiday now and you are guaranteed to save money, too.

The Egyptian Experts Call today on 0845 072 2477 Visit redseaholidays.co.uk/agent ABTA No.Y2507

Subject to availability and may be withdrawn at any time. Based on 2 adults sharing. Discount is per booking, not per passenger and applies on holidays booked by 31/03/2014 and departing 01/05-31/10/2014 (£200) or 01/11/2014-30/04/2015 (£100). Other conditions apply; see brochure for details. ATOL protected 9749. ® Red Sea Holidays logo is a registered trade mark of Red Sea Holidays UK Ltd. © 2014.

S07 TB2802 North Africa_Layout 1 26/02/2014 16:11 Page 37

northafrica MAN-Luxor flights to resume in November ORBITAL TRAVEL has welcomed the announcement that Thomson Airways is reinstating a weekly direct flight from Manchester to Luxor. Flights were suspended in 2013 following political unrest in Egypt and will now resume on Wednesday November 5. The operator's managing director, John McCallum, said: “The return of weekly direct flights from Manchester is very welcome, as this will help us and other operators rebuild the Nile cruise product in the coming months. "Traditionally we have always seen a significant number of arrivals from Manchester and so the direct flight will just make things a lot smoother for those travelling from the north. Our Nile Cruise programmes have been able to operate as normal since Christmas and the New Year, and we have already seen very good levels of enquiries and bookings. People may be a little hesitant to return to Egypt following the political turmoil and travel restrictions, but we are completely confident that it is now safe in those areas visited by our Nile Cruise boats. The hotels and cruise boats are not as busy as normal but it's the ideal time to visit as prices are good and the ancient sites are less busy than usual at this time of year.” Until November, those wishing to travel from Manchester can take flights via Cairo and arrivals can be accommodated on a Tuesday. For details call 0333-123 7147 or see www.orbitaltravel.co.uk

www.travelbulletin.co.uk

Egypt focuses on promoting resorts of Luxor, Aswan & Red Sea EGYPT’S MINISTER of tourism, Hisham Zaazou, has spoken frankly of the challenges Egypt has faced during the last three years and continues to tackle moving forward. He said that the on-going unrest in Cairo, focused around the third anniversary of the 2011 revolution, had resulted in widespread international misperception of the rest of Egypt as an open and safe destination for tourists. He said: “The issues we continue to face on the path to democracy are ‘Egyptian-on-Egyptian’ in their nature and are focused solely in our capital Cairo. International visitors have not been targeted. “However, events in Cairo are being perceived as happening across Egypt which is simply not the case. For the time being, we will adopt a pragmatic approach of not promoting Cairo and focus on the rest of Egypt – Luxor, Aswan and the Red Sea. There’s one million square kilometres of country beyond Cairo that is unrivalled in its appeal to UK visitors.” In September last year, 300,000 tourists visited Egypt, a drop of 90% compared to the previous September. With four million Egyptians directly dependent on tourism, and a further 16m indirectly dependent, Zaazou spoke passionately of his uncompromising mission to reverse international perception of Egypt. He said: “We are adopting a three pronged approach to reinvigorating tourism. Firstly, we are working to develop and reinstate international flights such as EgyptAir’s London–Luxor route which commenced on February 17. Secondly, we will be aggressively communicating with Egypt’s target audiences through PR and communications campaigns including social media and bloggers. And thirdly, we’re working closely with our valued tour operator partners globally to encourage their clients to return or experience Egypt’s wonders for the first time. Never has a holiday to Egypt been better value. “Furthermore, shorter term ‘tactical’ plans are in place, including incentives for airlines and tour operators, and an expansion of our successful live streaming in-destination webcams from five sites to 25. If potential visitors really want to see what’s happening across Egypt, all they need do is speak to their travel professional or log on. I am confident that our pragmatic approach of distancing Cairo from the rest of Egypt, coupled with ambitious short and medium term promotional plans, will see 2014 being the year that Egypt tourism bounces back.”

Egyptair reinstates Heathrow-Luxor direct flight EGYPT’S NATIONAL carrier EgyptAir has reinstated its service from Heathrow to Luxor as a weekly Monday flight, with fares from £350 return. The reinstatement falls on the back of a significant increase in demand from tourists and Egyptian nationals wanting alternative destination airports, with Luxor highlighted as a key entry point for Egypt. The carrier's general manager UK & Ireland, Salah Kadri, said: "Our flight to Luxor is serviced by a new Boeing 737-800 with 24 Business and 120 Economy Class seats offering individual seatback in-flight entertainment. The combination of a Heathrow departure, generous two piece baggage allowance and a hot meal represents good value for our customers.”

February 28 2014

S07 TB2802 North Africa_Layout 1 26/02/2014 16:11 Page 38

northafrica Debut Morocco launch from Meliá Hotels We asked our staff the following question this week: What’s something you’ve tried, that you’ll never, ever try again? Publisher: Jeanette Ratcliffe jeanette.ratcliffe@travelbulletin.co.uk The Vampire at Chessington World of Adventures

Editor: Lauretta Wright lauretta.wright@travelbulletin.co.uk Curry. I had a bad reaction the first time I tried it and now I feel nauseous just by its smell

Assistant Editor: Jill Sayles jill.sayles@travelbulletin.co.uk

MELIÁ HOTELS International has signed an agreement to manage three new hotels under the Meliá Hotels & Resorts brand, to be developed in the tourist destination of Saidia Med in Morocco, including a beach hotel, club hotel and luxury serviced apartments. The company has joined forces with SDS, a partnership between the major Moroccan group CDG and the Moroccan Tourism Development Fund. Meliá will add 736 new rooms to the destination portfolio. The project consists of three distinct hotels, all sharing the same Meliá brand attributes, and all in the fivestar category.

A beach hotel, located adjacent to the beach, will be close to the golf course and will offer 396 rooms, a spa, convention centre, four restaurants and three bars, a kids’ club and a beach club, and is scheduled to open in 2016. A club hotel is planned for families and will feature 150 rooms. It will open in 2016 after an investment estimated at €18m. Thirdly, Meliá luxury holiday apartments will feature alongside the beach hotel, offering 190 rooms, and are scheduled to open in 2017. For details see www.melia-hotels.com

Free upgrade in Sharm el Sheikh from Carrier

Eating abalone

Contributing Editor: Paul Scudamore post@travelbulletin.co.uk Scuba diving (in the Great Barrier Reef) - I almost drowned

Sales Director: Simon Eddolls simon.eddolls@travelbulletin.co.uk Leap of faith at Centre Parcs

Advertisement Manager: Tim Podger tim.podger@travelbulletin.co.uk Oysters, I was very sick!

Online Sales Manager: Nick Boocock nick.boocock@travelbulletin.co.uk A Taekwondo class - 90 minutes of shin-kicking

Account Manager: Bill Coad bill.coad@travelbulletin.co.uk I had conch in Cayman islands - never again

Sales Executive: Chris Gascoine chris.gascoine@travelbulletin.co.uk A Bloody Mary and jogging

Sales Executive: Matt Gill matt.gill@travelbulletin.co.uk Irish chocolate caramel sweets

Senior Designer: Genaro Santos genaro.santos@travelbulletin.co.uk Assistant Designer: Nicky Valsamakis nicky.valsamakis@travelbulletin.co.uk Attempting to operate a BlackBerry

Production: Nick Salt production@travelbulletin.co.uk Supporting Man. City F.C

Circulation Manager: Jim Merchant post@travelbulletin.co.uk Travel Bulletin is published by Alain Charles Publishing (Travel) Ltd University House, 11-13 Lower Grosvenor Place, London, SW1W 0EX, Tel: 020-7834 6661 Printed by: Wyndeham Grange Limited Subscriptions are £125 p.a. £195 overseas ISSN: 0956-2419

CARRIER IS promoting a free upgrade to a two-bedroom suite at the Four Seasons Resort in Egypt's Sharm el Sheikh, offering a saving of £850 per family. A seven-night stay at the property leads in at £4,540 per family of four, based on two adults and two children sharing a two-bedroom Residential Suite on a bedand-breakfast basis. The price includes three hours of complimentary daily babysitting services, flights and transfers, and the offer is valid for travel from May 12 to October 2. The operator has negotiated a selection of offers in a range of destinations including free nights and in-resort benefits. To book or for more information see www.carrier.co.uk or call 0161-492 1353.

Red Sea Holidays offers guaranteed savings of £200 per person on summer holidays FOLLOWING THE recent change in FCO travel advice, which advises against all non-essential travel to the South Sinai area, excluding Sharm el Sheikh, Red Sea Holidays has temporarily suspended excursions to St Catherine’s Monastry and other affected areas. The operator's director, Jason Hilton, said: “There has been no change in advice to the Red Sea resorts of Sharm el Sheikh and Hurghada, where we currently have more than 1,000 customers enjoying their holidays. The safety of our customers and staff on the ground remains our absolute priority and we will continue to monitor the situation closely with our staff in Egypt, the FCO and ABTA.” The company is offering fixed child prices of £439 per child for any date and duration including school holidays; guaranteed savings of £200 on summer 2014 holidays; guaranteed savings of £100 on winter 2014/15 holidays and deposits of £75 per person. Customers can also opt for Cruise & Stay packages with prices from £935 per person. They include free VIP lounge access at the departure airport, flights, transfers, seven nights' all-inclusive sailing down the river Nile on MS Grand Rose (including ten free excursions to historic sites); plus seven all-inclusive nights in Sharm el Sheikh at the four-star Siva Grand Beach Hotel. Departures are between November 25 and December 11. For more information see www.redseaholidays.co.uk

puzzlesolutions Crossword: Across: 1. HOSEASONS, 6. LCA, 7. SEATTLE, 8. IXIA, 9. EBRO, 12. IBIS, 13. BATH, 15. RIVIERA, 16. AYR, 17. SAUTERNES. Down: 1. HELEN MIRREN, 2. SWAHILI, 3. AUSTIN, 4. OBAN, 5. BUENOS AIRES, 10. BAHRAIN, 11. HARARE, 14. PERU.

Highlighted Word: LE HAVRE Travagrams: (top) Berlin (bottom) Condor Ferries Where Am I?: Angel Island

February 28 2014

www.travelbulletin.co.uk

S07 TB2802 North Africa_Layout 1 26/02/2014 16:11 Page 39

S07 TB2802 North Africa_Layout 1 26/02/2014 16:11 Page 40

PRICES FROM

645

PER PERSON

DEPARTING FROM BIRMINGHAM/ BRISTOL/HEATHROW/ LEEDS BRADFORD/ LONDON GATWICK/ LUTON/MANCHESTER/ STANSTED

&ÇÛÑÐÆǄÖÊÇǄÑÔÆËÐÃÔÛ

Highlights

SV JSV 7TIGMEPMWX 'VSEXME STIVEX SZIV ]IEVW TMGOIH )\GPYWMZI MXMRIVEVMIW LERH F] 8VERWYR ZRMO (EPQEXMER MWPERHW (YFVS W YGX SH TV MRK YMW 'V ERH MSR :MPPEW ERH EGGSQQSHEX R RWY 8VE XS MZI I\GPYW V ERH &SWRME MRGPYHMRK 1SWXE IREV] IRX I G XL MRK HYV 7EVENIZS SJ XLI +VIEX ;EV

PRICES FROM

1059

PER PERSON

&ÇÛÑÐÆǄÖÊÇǄÑÔÆËÐÃÔÛ Highlights (ITEVXYVIW JVSQ .YRI XS 7ITXIQFIV (MWGSZIV XLI PMXXPI ORS[R RSVXL SJ -GIPERH YRHIV XLI QMHRMKLX WYR +S [LEPI [EXGLMRK ERH FEXLI MR XLI KISXLIVQEP TSSPW WYVVSYRHMRK 0EOI 1]ZEXR :MWMX +VIIRPERH ERH GVYMWI EVSYRH HVMJXMRK MGIFIVKW

FOR BOOKINGS CALL 01865 565221 OR VISIT WWW.TRANSUN.CO.UK

DEPARTING FROM BRISTOL/ EDINBURGH/ GLASGOW/ LONDON HEATHROW/ LUTON/MANCHESTER