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November 11 2016 | ISSUE NO 1,990 | travelbulletin.co.uk
UK & Ireland
A staycation may be just what your clients need this autumn
this week puzzle bulletin 11 play Su Doku for your chance to win a £50 M&S voucher
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bulletin briefing Advantage looks at how developments in technology are affecting the industry
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wtm update the latest news from this week’s World Travel Market
portugal & madeira Portugal promotes ‘all for all’ tourism campaign
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MORE FUN IN THE ORLANDO SUN... THE FLORIDA Attractions Collection took a group of agents on a six-day fam trip to experience even more magic beyond the big theme parks, including Fun Spot America, Boggy Creek Airboat Rides, Orlando Balloon Rides, Florida Dolphin Tours, WonderWorks, Revolution Off Road, Orlando Magic and Artegon Marketplace. Pictured kicking off their experience at Gatorland are, from the left: (back row) Sandy Sweatt, Gatorland; Margaret Campbell, American Holidays; Rachael Belshaw, Attraction World; Anne Young, Charter Travel; Kevin Brett, HAT Marketing; Karl Hendrie, Orlando Attraction Tickets; Emily Garrett, Attraction Tickets Direct; Matthew Bower, Attraction World; Joe Evans, Travel Republic; and Scott West, Ocean Florida; with (front row) Carla Lilley, Attraction World; Margaret Larkin, Attraction Tickets Direct; Colette Hayes, Thomson Tickets; Ged Lewis, Barrhead Travel; Kirsty Rush, Magic Holidays; Darci O’Hagan, Virgin Holidays; Ellen Condello, HAT Marketing; and Susana Alvarez, Isango.
Brits seek sunshine escape this Christmas reveals new survey from Cheapflights
Cover Pictures: Main - Samot
Inset - Silves, Algarve
ALMOST HALF of Brits (44%) are searching for a sunshine escape this Christmas, according to research from Cheapflights.co.uk. But those looking for a ‘Brexmas break’ should get their sleigh bells on – the period during which airfares for travel over Christmas will be at their lowest is already looming. The research showed that the lure of warmer weather was the biggest motivator behind Brits choosing to abandon the traditional Christmas experience at home for a sunnier alternative abroad, with the US, Spain, Portugal, Thailand, Australia, UAE and South Africa all featuring in the top 107 of festive favourites. The survey also revealed that divorced and widowed Brits are far more likely to spend Christmas in the UK than couples and singles; London could be a ghost town
This week
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news a round-up of the latest industry news and developments
at home with eileen Eileen reminisces about her stay at the Royal Clarence Hotel in Exeter
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with 60% of Londoners ready to head overseas for Christmas, compared with just 32% of East Midlanders; and men are the least sentimental when it comes to spending Christmas at home with just 51% planning to stick around versus 60% of women. The company's data shows that British airports will be at their busiest on December 23 as travellers seek to get to their chosen destination before Christmas Eve, but those still looking to travel over the festive period must hurry: Cheapflights’ data also shows that those flights still on sale will be at their lowest average price over the weekend of November 5-6 - or around six weeks before the date of travel. Andrew Shelton, the company's MD, said: “Our
puzzle bulletin play Su Doku for your chance to win a £50 M&S voucher
bulletin briefing Advantage’s Colin O’Neill examines new technological developments
wtm update news from this week’s World Travel Market
continued on next page
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conference update
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portugal & madeira
a round-up of news & images from Elite’s annual conference
VisitPortugal promotes ‘all for all’ tourism campaign
uk & ireland a staycation may be just what your clients need this autumn
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continued from previous page research has shown that less than two thirds of Brits are happy at the prospect of spending Christmas at home this year and our search data indicates a 60% increase in demand for Christmas travel year-on-year, suggesting more Brits than ever are ready to swap sherry for sangria this festive season. “The Brexit vote and devalued pound may put a dampener on High Street Christmas spending this year, but seem to be less of a deterrent to travel than the prospect of a dreary Yuletide at home with the in-laws and the Strictly special. “A word of warning to those beginning their search though: our data shows that December 23 is already shaping up to be the busiest day for festive travel from the UK. Anyone thinking of heading away should book soon and make allowances for widespread disruption to public transport, to ensure their holiday is a Christmas cracker and not a festive flop.”
BRAND BUDDIES...Cruisingexcursions.com has unveiled its new website and logo. The travel agent portal on the site has been streamlined to give a faster ‘Look to Book’ journey that has a natural easy navigation, involving fewer clicks to get to the basket mechanism. Richer content will also help agents in the sales process and there is also a commission calculator facility. Pictured testing out the new site are the company's Sue Parsons, Ryan Inman (standing) and Martin Lomax.
ABTA launches volunteer tourism guidelines to encourage high industry standards ABTA HAS launched the industry’s first comprehensive Volunteer Tourism Guidelines, designed to help travel businesses understand the issues and challenges involved, and work towards best practice in the programmes they offer. The guidelines have been developed in consultation with a wide range of organisations, including international travel industry and membership organisations, NGOs, charities, leading academics, inter-governmental organisations and tour operators working in the volunteer tourism sector. The guidelines aim to tackle bad practice and improve volunteer tourism standards throughout the travel industry. Volunteer tourism is a relatively new concept and has grown rapidly in recent years with more than 800 organisations worldwide now offering volunteer tourism experiences, and 1.6 million trips made per year. While often seen as a gap year activity between school and university, this only accounts for a third of all volunteering trips. The association's Volunteer Tourism Guidelines build on the wide range of existing guidance, with the aim of encouraging businesses to achieve high standards in the volunteering experiences they offer, resulting in positive impacts for target beneficiaries and ensuring that customers have a safe and enriching life experience. Members are encouraged to use the guidelines to assess whether the experiences they currently offer pose any risk and what they can do to work towards best practice. They available to members for free and for non-members to purchase from abta.com/shop
Monarch cancels all flights & holidays to Sharm El Sheikh MONARCH HAS cancelled all flight and holiday bookings to Sharm El Sheikh for the foreseeable future. With no indication from the Government as to when the airport will re-open to flights from the UK, the airline is cancelling all flight and holiday bookings for winter 2016/17 and there are now no plans for the destination to be part of the carrier's summer 2017 programme. Customers who have existing flight and holiday bookings can re-book to an alternative Monarch destination, free of charge, or obtain a full refund. Monarch Group chief executive, Andrew Swaffield, said: “Much hard work has been done by the UK and Egyptian Governments,
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along with the travel industry, to improve safety measures at Sharm El Sheikh Airport and it is very disappointing that it remains closed. If and when the airport does reopen then we will assess whether we start flights and holidays again.”
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NEWS BITES ● NORWEGIAN HAS resumed the UK’s only direct flight to Puerto Rico, which runs until March 22, 2017, operating twice-weekly from Gatwick using the 787 Dreamliner aircraft. Fares are from £159 one-way. For more information on the destination visit seepuertorico.com
SCENIC VIEWS...Travel Counsellors marked the success of the last year with a luxury Scenic river cruise from Budapest to Vienna, as part of its Gold Weekend last month. At the company’s annual conference last November, it was announced that Travel Counsellors who had reached ‘Gold’ status (commissions of £83,000+) would celebrate their achievement on the opulent Jewel Space-Ship in October. Close to 100 Travel Counsellors from the UK, Ireland, South Africa and Australia, along with some of their valued travel partners Royal Caribbean, P&O and Cunard, Celebrity Cruises, Do Something Different and BA participated in the all-inclusive weekend. Pictured enjoying a cruise with Scenic River Cruises are, from the left: the company's Janet Whittingham, Gemma Fletcher and Jayne Osbourne, with the captain of the Scenic Jewel; and Travel Counsellors Dawn Kirman, Terry-Anne Owens and Deborah Robbins.
● THE RITZ-Carlton Hotel Company has signed a management agreement with RAK National Hotels, an owner of hotels and resorts in Ras Al Khaimah, a subsidiary of RAK Hospitality Holding and Al Hamra Real Estate Development, marking its entry into the emirate of Ras Al Khaimah. The brand will manage The Ritz-Carlton Ras Al Khaimah, Al Hamra Beach and The Ritz-Carlton Ras Al Khaimah, Al Wadi Desert, growing the brand’s footprint in the UAE to five by 2017. ● ANANTARA’S FIRST resort in Oman, the five-star Anantara Al Jabal Al Akhdar Resort, has opened its doors. Located two hours from Muscat, the property offers a variety of activities – from high adrenalin to total relaxation, as well as a wealth of cultural experiences.
New transit visa scheme from Qatar Airways & Qatar Tourism Authority QATAR AIRWAYS and Qatar Tourism Authority (QTA) have announced that a new transit visa scheme, which allows passengers with layovers of five hours or more in Hamad International Airport to request a complimentary transit visa, has gone into effect. The new system will allow transiting passengers of all nationalities to enter Qatar for up to 96 hours in between flights. All visas are granted at the sole discretion of the Qatari Ministry of Interior. The initiative to introduce a free transit visa is the result of a collaboration between the airline and authority to position the country as a tourist-friendly destination and to attract more international visitors. Passengers can apply for their transit visa through any of the carrier's offices or online, and must have a confirmed ticket for a journey into Qatar, with a confirmed onward journey out of Qatar on a Qatar Airways-operated flight. To ensure passengers make the most of the new visa, the carrier has restructured its fares for international flights transiting through Hamad International Airport. This will allow passengers to have a free stopover in Doha without any additional charges to their ticket, either on the outbound or inbound journey. However, passengers travelling from the GCC and Middle East on return tickets will be able to take a stopover in Doha on their outbound journey only without additional charges. For more information see qatarairways.com/transitvisa and qatarairwaysholidays.com/discoverqatar
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Pegasus Airlines & Secure Drive join forces in new transfers deal PEGASUS AIRLINES' passengers can now enjoy shared airport transfers to and from the airport and their hotel, home, workplace or any other location of their choice in Istanbul (Ataturk and Sabiha Gokcen), Izmir and Ankara for 19.90TL (approximately £5.30) one-way via the airline’s partnership with Secure Drive. The new service is in addition to the existing private airport transfer service from the carrier's partnership with CarTrawler, where guests can choose the type of car and level of pricing from cars.flypgs.com/en/ for private transfers from their chosen airport to their destination in the city and vice versa. For more information see flypgs.com/en/securedrive-campaign
Flybe marks two years at London City with new route to Dusseldorf FLYBE HAS celebrated its second anniversary at London City Airport with the start of its 2016/17 winter schedule that features eight routes, including a new service to Dusseldorf and in total offering a choice of up to 110 flights a week for travel through to March 25, 2017. One-way fares are from £34.99 including taxes and charges and the Dusseldorf flights operate up to three times daily Mondays – Fridays and once a day at weekends. Providing an additional benefit is the carrier's codeshare agreement with airberlin,
meaning that customers can benefit from seamless and affordable onward connections to long-haul routes at Dusseldorf. Other highlights of the airline's new winter schedule include the extension of its the airline’s popular multi-daily flights to Cardiff and those to Paris Charles De Gaulle operating for the first time this winter. The carrier also operates multi-frequency flights from London City to Aberdeen, Amsterdam, Belfast City, Edinburgh and Exeter. For further information see flybe.com
Norwegian launches UK’s cheapest flight to Las Vegas from Gatwick
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NORWEGIAN HAS launched the UK’s cheapest direct flight to the bright lights of Las Vegas, as the carrier continues its rapid growth in Britain. Twice-weekly flights depart Gatwick on a Monday and Thursday, ideal for a weekend break, with fares starting from £179 one-way. All flights will be operated by the airline’s state-of-theart Boeing 787 Dreamliner aircraft which feature two cabins – Premium and Economy. Sin City is the carrier’s third long-haul route to launch from Gatwick this year alone, alongside Oakland – San Francisco and Boston that took-off earlier this year. The airline’s chief commercial officer, Thomas Ramdahl, said: “Our great value fares offer more choice and flexibility for the British public wanting to travel to Nevada on any budget. This year has been our busiest yet at Gatwick with the addition of three new direct transatlantic routes, as well as extra frequency and capacity on our existing network. We look forward to welcoming more passengers on board our low-cost, high quality flights to the US.” Rossi Ralenkotter, president and CEO of the Las Vegas Convention and Visitors Authority, said: “We are honoured to expand our valued partnership with Norwegian Airlines in providing outstanding options for travellers in the UK, and throughout Europe, to experience everything Las Vegas has to offer. “The city welcomed a record-breaking 42.3 million visitors in 2015, with the UK representing our largest overseas market, and we look forward to welcoming additional British travellers to the destination with the addition of this convenient non-stop service.” For details see norwegian.com or call 0330-828 0854.
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SHOWCASE WEEKEND...The Association of Group Travel Organisers (AGTO) celebrated its 25th anniversary with a sell-out Showcase Weekend in Norwich. A total of 150 delegates representing group organisers and associate members attended from across the UK for a series of business sessions, networking and fam trips. Pictured is the association's chief executive, Mike Bugsgang (second from left) with three of AGTO’s new directors - from the left: Tina Price, Natalie Browne and Brian Langford with delegates at the Showcase Weekend.
New voyages for 2018 from Paul Gauguin Cruises PAUL GAUGUIN Cruises has announced that it will offer 2018 voyages in Tahiti, French Polynesia and the South Pacific. The line will be the first to visit the port city of Vairao in Tahiti Iti in 2018, which is the smaller of two land masses that comprise the island of Tahiti and offers a wild coastline, ancient petroglyphs, marae (temples), Polynesian culture and surfing fame. Tahiti Iti is scheduled on seven-night Society Islands & Tahiti Iti voyages and a special sailing of the ten-night Society Islands & Tuamotus itinerary. The Gauguin will also be showcasing its most sought-after itineraries in 2018: the seven-night Tahiti & the Society Islands; seven-night Tahiti, the Society Islands & Tuamotus; ten-night Society Islands & Tuamotus; 11-night Cook Islands & Society Islands; and 14-night Marquesas, Tuamotus & Society Islands. Designed specifically to sail the lagoons of these islands, The Gauguin provides an up-close, authentic experience of the South Seas and offers gourmet dining, Polynesian hospitality and all-inclusive value. On all 2018 sailings, guests also receive complimentary access to the company's two exclusive retreats.
Cruise-only prices start from £3,307 per person based on the seven-night Tahiti & Society Islands itinerary departing on December 8 and 15. The price includes accommodation in an ocean view stateroom with all meals, soft drinks, selected alcoholic beverages and gratuities. Also included is free airfare between Los Angeles and Papeete. Meanwhile, the company has unveiled its lineup of Wildlife Discovery Series lecturers on 2017 voyages as part of its partnership with the Wildlife Conservation Society (WCS). Guests on the new programme have the opportunity to learn about marine wildlife and habitats from some of the world’s most fascinating scientists, oceanographers and conservationists. For this series, lecturers will be sharing their research and expertise during presentations on select sailings. Itineraries include Tahiti & the Society Islands on February 18, August 12, November 11 and Decemeber 23, 2017; Bali to Fiji on June 7, 2017; and the Cook Islands & Society Islands on October 7, 2017. To book or for more information call 020-7399 7691 or see pgcruises.com
Eurowings introduces save the price website function EUROWINGS HAS introduced 72-hour airfare reservations enabling customers to save the price of any flight found and then make plans with family or friends, or book other components of their trip, such as concert tickets, hire cars or hotels, calmly and without rushing. The 'Save Your Price' reservation expires automatically after 72 hours. It costs two euros per person and journey leg on short-haul and ten euros on long-haul flights. The option is also available to travel agencies and customers do not need to pay the airfare during their reservation period; payment is only due when the reservation option is converted to a confirmed booking. The usual additional services such as hire car, rail tickets or insurance can be added during the normal booking process on conversion of the option. The new system can only be used up to 21 days before departure; after this the function is no longer available. It does not apply to promotional fare prices that are marked 'Sale' and excludes Flex fares. For details see eurowings.com
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Youtravel.com adds new property in Canary Islands FTI GROUP subsidiary DMC, Meeting Point International, has bought the largest hotel on Fuerteventura in partnership with Samih Sawiris. Some 60 million euros will initially be invested in the renovation and modernisation over the next six months of the extensive resort, which covers 600,000 sqm and is the largest hotel on the island. From next summer, Youtravel.com will add the exclusive property to its portfolio, which features a choice of ‘dinearound’ restaurants through the complex. Extensive sport, wellness and fitness facilities are planned, along with aqua-parks and other entertainment. Roula Jouny, CEO of Youtravel.com and FTI Group, said: “We’re delighted that together with Samih Sawiris we can illuminate the Stella Canaris Resort again after many years and open it under the LABRANDA Hotels and Resorts name.”
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with
e m o h t AEileen...
r Eileen eworke h? m o h s a t What h p to this mon been u
W
ELL IT’S been another busy and eventful month. I was truly devastated to hear the news of the fire at the historic Royal Clarence Hotel in Exeter. Watching the TV footage, I couldn’t believe that the hotel where I’d stayed only a few months earlier was disappearing before my eyes. To see the Royal Clarence, built in 1769 and credited as the first hotel in England, reduced to a charred and crumbling shell was very upsetting. Not only was it a charming and elegant hotel, but because of its central location on Cathedral Green opposite the world famous Cathedral, it was also an iconic and important heritage building much loved by locals and visitors alike. I certainly enjoyed my stay there and fond memories came flooding back of the times spent enjoying drinks with friends in the cosy bar, eating in the excellent restaurant and the wonderful view from our bedroom window. However, it was the warm, friendly atmosphere of the hotel, the outstanding service and the wonderful caring staff that I most remember. The waitress and chef went out of their way to ensure that our dietary requirements were fully met so we didn’t miss out on the excellent food in the hotel restaurant. The receptionist who, just finishing her shift, came out in her car to find us when we’d got lost in Exeter’s confusing one-way system and couldn’t find our way to the hotel. After finding us, she then drove back to the hotel so we could follow her in our car. Outstanding service that certainly was above and beyond! Thankfully no lives were lost in the fire which, given the speed and intensity of the blaze, was remarkable. I understand this was partly due the response of the hotel staff who evacuated everybody quickly and safely. Apart from feeling sad at losing such a lovely heritage hotel, I also feel so sorry for the hotel staff who suddenly find themselves without a job and not to mention the impact on local businesses affected by the loss of the hotel. However, there is some good news on the horizon as the hotel owner, Andrew Brownsword of Abode Hotels, has recently said that they intend to rebuild the hotel in light of its importance and preserving its heritage. In the meantime, the Royal Clarence will be sadly missed by all those who knew and loved it.
by EILEEN SAUNDERS of Travel Counsellors To respond to any of Eileen’s comments email lauretta.wright@travelbulletin.co.uk
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NEWS BITES ● UK HOLIDAYMAKERS frustrated by the continued lack of flights from the UK to Sharm el Sheikh can now purchase ferry tickets from Hurghada to Sharm with Direct Ferries, with return crossings costing from £58.20 per person. The company has signed a new agreement with High Jet which offers three times weekly sailings to the resort of Sharm el Sheikh. The 50 nautical mile journey from Hurghada takes less than two-and-a-half hours, but would take more than ten hours if completed by road. For details see directferries.co.uk ● THE GTMC has announced Best Western Hotels Great Britain as its latest industry partner in the hotel sector. As a partner, Best Western Hotels Great Britain gains exclusive access to the GTMC’s industry leading strategy groups and the member travel management companies (TMCs) that represent the best of the UK’s business travel sector. ● DELTA AIR Lines and Virgin Atlantic have announced expanded cooperation with Jet Airways to provide convenient codeshare connections for customers between key destinations across North America and India via Heathrow. Jet Airways customers flying between India and North America will be able to connect through Heathrow on to nine US destinations operated by Delta. These include Atlanta, Boston, Detroit, Minneapolis, New York, Philadelphia, Portland, Salt Lake City and Seattle. ● EMIRATES HAS launched a flash fare sale for bookings made by November 16, offering business and leisure travellers deals on fares to Dubai. Economy Class fares start from £299. Details at emirates.com ● FINNAIR AND Vietnam Airlines have launched a new codeshare cooperation that will offer a wider choice of destinations and flight frequencies for customers in both Europe and Vietnam. Finnair's flight numbers have now been added to Vietnam Airlines flights which operate out of Hanoi and Ho Chi Minh City connecting with Finnair’s flights to Helsinki from Bangkok and Singapore. In addition, Vietnam Airlines’ flight numbers have been added to Finnair’s London and Frankfurt flights, when connecting with Vietnam Airlines’ flights between both continents. ● PHI PHI Island Village Beach Resort is set to re-launch this month following the final phase of its £3.7million refurbishment. The hotel, which is located in Koh Phi Phi Don, Thailand has welcomed newly designed guestrooms as part of the refurbishment, as well as a new-look restaurant Api and a stylish al fresco coffee club called bean/Co. To accompany the new additions a new menu has been created called The Beach House. ● DEFINE FINE has launched the first in a series of luxe travel books, with an inaugural city guide series, across 11 worldwide cities. Details at definefine.com ● WENDY WU Tours has reintroduced its two-for-one deal offering the chance to visit Cambodia or Hong Kong for free when booking a trip to Vietnam, China or Burma.
Riviera Travel launches new cruise and tour options to the US & Med TWO NEW cruise and tour propositions, including Queen Mary 2 Transatlantic Crossing to New York with a choice of three escorted tour itineraries and the Aegean Odyssey small-ship cruise around the Mediterranean are now available to book with Riviera Travel. As examples, a 14-day itinerary on Queen Mary 2 - New York and Niagara Falls, departs in May and October 2017 and leads in at £1,799 per person. Highlights include visits to museums and famous sites in New York, plus a stroll through Central Park, before travelling to the border of Canada and exploring Niagara Falls. Alternatively, guests can opt for a 17-day New York and Rocky Mountaineer itinerary which departs in July next year and leads in at £3,999 or an 11-day Aegean Odyssey - Ancient Greece and Sicily, which departs next October and costs from £1,749. To book or for details see rivieratravel.co.uk
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MoneyCard's new incentive offers agents making a Caribbean or Mexico booking with Funway and British Airways (in World Traveller Plus or Club World) by November 30 entrance into a draw to win one of ten £100 prizes. For details email moneycard@funway.co.uk Agents making a ski booking with Mark Warner by November 30 will be entered into a prize draw to win a ski holiday for themselves and a friend. Email the booking reference to agencysales@markwarner.co.uk to enter. Melia Hotels International is rewarding travel agents when they use the agent portal at MeliaPRO.com by giving away a two-night stay at the luxury Gran Melia Palacio de Isora property, located in Tenerife.For a chance to win, agents should make as many bookings by December 21 (a minimum of 40 room nights) for travel by February 28, 2017. The highest selling agents will win the holiday. Travel 2 has linked up with Jet Airways to offer agents the chance to win one of two £200 T2 Reward points. The operator’s agent incentive comes as part of its new 'Jet Airways – the journey is the reward' campaign with the Indian airline. To be automatically entered into the prize draw agents need to make a qualifying booking that includes flights with Jet Airways by November 30. For details see travel2.com
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WINE O'CLOCK...Thomas Cook Coop Travel Darlington Cluster recently ran a UK focus wee kend with SuperBreak. The three shops within the cluster were challenged to grow their sales over the weekend to be in with the chance of winning goodies of their choice. Pick ing up their prize for best growth in the cluster are, from the left: Jane Anderson, TCCT Darlington; Kelly Giblin, SuperBrea k; and Laura Leigh, Thomas Cook Darlington.
AGENT TRAINING Celebrity Cruises is delivering point-ofsale toolkits to consortia member agents up and down the UK to support them in selling holidays with the cruise line. More than 100 agents from across the consortia portfolio will receive toolkits including Suite Class freestanding totem signage, eye catching cube stacks and Suite Class desk stands to support independent agents in selling the line's getaways. Agents can choose the type of point of sale that works best for their individual store and the company is encouraging them to post pictures of themselves and their toolkit on social media using #celebritylovesagents.
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GUESTS CAN enjoy luxury for less at the five-star Corinthia Hotel Budapest, with early bird rates set at a fraction of their true value (and up to 20% off), when booked at least seven days in advance. Typically, a lead-in rate at the hotel is 120 euros excluding city tax and fees, but can be booked at an advance purchase rate from 99 euros for two including access to the Royal Spa and free Wi-Fi. Another special rate is available when guests stay two nights or more, with a 25% discount on the best available rate, valid until December 23.
Cosmos Tours & Cruises launches North America campaign COSMOS TOURS & Cruises has introduced a North America campaign with a range of discounts and offers for new bookings made throughout the month of November. A free cabin upgrade to World Traveller Plus with British Airways or Premium Economy with Virgin Atlantic is available on inbound flights on selected North American routes. Customers making a booking in November can also take advantage of £150 off per couple on any touring or cruise holiday in Canada or the US. Janet Parton, head of sales for the operator, said: “Our focus is very much on supporting our trade partners with some strong offers in the run up to Christmas. Customers can look forward to the added comfort and service of an upgraded cabin on their flight, as well as an extra element of service included with all holidays, our private home pick-up. Customers are driven in a private chauffeur driven car to the airport and given assistance with luggage to the terminal building, as well as being met in the arrivals area on their return and driven home.”
With numerous events happening in Canada and the US in 2017, the operator has increased the number of special departures around famous festivals, carnivals and historical anniversaries. In Canada, the choice includes the Montreal Jazz Festival, Calgary Stampede, the Royal Nova Scotia International Tattoo and Canada Day. American special tour departures coincide with Independence Day, the JFK 100 Anniversary, Elvis’ 40th Memorial Anniversary, the Texas State Fair, New Orleans’ Mardi Gras or Jazz Festival, as well as the Route 66 Mother Road Festival. Popular tours based on American musical heritage include the cities of Memphis, Nashville and New Orleans. The choice includes the nine-day ‘Elvis and the Southern Sounds’ from £2,048 per person, the 13-day ‘Dixieland & Rhythms’ for £2,094 and 14-day ‘New Orleans, the Old South & Florida’ for £2,134. For every booking made, agents can also earn £20 Love2Shop vouchers per booking until December 19. For more information visit cosmostoursandcruises.co.uk
Return flights Down Under from £642 from EVA Air EVA AIR is celebrating an increased service on its ‘Kangaroo Route’ – TaipeiBrisbane (which launched last month) – by releasing autumn offerings on flights between Heathrow and Brisbane, Australia …with return fares from £642 per person. Travelling to the cultural capital of Queensland, and available to book until Thursday November 30, the carrier's offer is valid for travel in all three cabin classes - Economy (from £642), Elite Class (from £845) and Royal Laurel (from £2,555), with baggage allowance for each. The promotion follows the introduction of three new flights on the carrier’s established Taipei-Brisbane route, which launched last month, increasing the service frequency from two to five weekly flights. For more information visit evaair.com or call 020-7380 8300.
New no-fly trips across Europe from Diamond Rail Holidays DIAMOND RAIL Holidays has released its new brochure for 2017 and, in response to the continuing growth in demand for no-fly holidays, has introduced ten new itineraries for next year, all of which include return travel from London by Eurostar and onward connections using Europe’s high-speed rail network. The new brochure features a number of city break options, as well as a collection of winter itineraries with opportunities to ride some of Europe’s charming little trains. Tim Fleming, the company's sales and business development manager, said: “More and more people are coming to realise that Europe’s network of high speed trains extends way beyond destinations served by the Eurostar, and that travel by rail offers a fantastic alternative to flying. "Travelling by rail in Europe is easy and affordable and passengers can quickly find themselves whisked off to the Italian Lakes, the Spanish Coast and beyond. Our ‘little train’ itineraries in the Pyrenees and Rhine Valley have always been incredibly popular, so we are excited that the programme for next year includes more unusual trains in Italy, the Swiss Alps and Germany.” As an example of itineraries, a six-day Delightful Dordogne follows the Dordogne, where old-world towns, green meadows, chestnut forests and rolling vineyards are bound together. After visiting the pilgrim village of Rocamadour and the Caves of Padirac, guests take a cruise along the river, visit a local brandy distillery and ride the Truffle Train for an eight-mile round trip. Prices start from £759 per person based on two sharing on a mixed-board basis and include Eurostar travel from London, transfers, accommodation, many excursions and the services of a tour manager. For more information or to book visit diamondrailholidays.co.uk or call 0844-544 7581.
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Su Doku
Where Am I?
Win a £50 M&S voucher in the travelbulletin Su Doku prize puzzle Number: 043
A➠
B➠ C➠
D➠ Fill in all the squares in the grid so that each row, column and each of the 3 x 3 squares contains the digits 1-9. Once you have completed the puzzle, simply identify the numbers that relate to the letters, A, B, C and D then e-mail the solution, with your name, company name, and full postal address plus phone and ABTA number if applicable to: competition@travelbulletin.co.uk Closing date for entries is Thursday, November 17th. Solution and new puzzle will appear next week. The winner for 28th October is Julie Turner, Luxury Holidays Abroad in Cambs. October 28th Solution: A=1 B=5 C=4 D=9
Crossword
This subterranean structure was constructed in 532 AD and has the capacity to store 100,000 tons of water, despite being virtually empty today with only a few feet of water lining the bottom. Its 336 columns and grandeur make it a popular city tourist attraction, and it has featured in the films ‘From Russia with Love’ and ‘Inferno’.
Fill in the crossword to reveal the mystery location highlighted by the green squares.
Number: 043
Across 1. Ferry line with a Swedish HQ (5) 3. Vathy is the capital of this island (5) 5. Airport code for 14 Down (3) 7. Monet's garden is a popular tourist attraction here (7) 8. Capital of the Bahamas (6) 9. Pretty Corfu resort (4) 12. Horticultural project close to St Austell (4) 13. P&O cruise ship (6) 15. Funchal is the capital (7) 16. BBC magazine programme, The ___ Show (3) 17. Apia is the capital (5) 18. Indian state, famous for its tea plantations (5)
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Down 1. Benedict Cumberbatch plays this Doctor at a cinema near you (7) 2. Carrier based at Athens airport, ___Airlines (6) 3. Capital of Fiji (4) 4. Venice airport, sounds like an explorer (5,4) 6. Popular European city break destination (9) 10. Home of Disneyland Resort (7) 11. South American country (6) 14. Capital of Latvia (4)
For the solution to the Crossword and Where Am I? Please see page 22 November 11 2016
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bulletinbriefing
Industry Insight by...
Insulting our intelligence? Colin O’Neill, business development director at Advantage, examines the growing influence of technology on the industry...
T
HE GROWING influence of technology in shaping and influencing our lives is a theme that I am returning to again in this month's article. However, the debate has now moved beyond mobile devices and the internet and into the realms of science fiction with robots, driverless cars and articial intelligence now the new centres of attention.
"To really contemplate a world devoid of human interaction really is the stuff of cinema" The scary prospect that machines could be capable of unsupported thought first really hit our consciousness with Stanley Kubrick's 1968 film masterpiece A Space Odyssey when a spaceship's computer begins to assume intelligence for sinister effect. However, here we are today facing the clear reality of science fact rather than fiction. Indeed, the march of the machine will feature prominently in the 2017 Advantage Conference next May in Provence, South of France, the programme details of which we have recently announced. With a theme of ‘Man & Machine’, the conference will of course take the opportunity of showcasing technology that is some way off in the future. However, the conference will focus firmly on two core aims:
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- To recognise that the harmonisation of human beings and technology is the end goal and attitudinally we should view emerging technology as an opportunity rather than as a threat. - To bring technology to the delegates that is not in the distant future, but now. Indeed, we have set ourselves a conference goal of having every delegate leave the conference with a commitment to implement at least one new technological innovation when they return home. It would be very difficult to realise that goal if the majority of technology on display is not currently available. The harmonisation of human beings and technology starts with the core premise that the human being always remain in control of the application and delivery of the machine. Despite technological developments, man will always remain a social animal and will always crave interaction with other people; after all, social platforms including Instagram and Facebook are only technological enablers brilliantly connecting one individual or group with another. To really contemplate a world devoid of human interaction really is the stuff of cinema. Let's be clear AI stands for Artificial Intelligence, implicit within which is the sentiment that artificial means not real and to suggest that a machine can ultimately replace humans is frankly insulting my intelligence. For those of you brave enough to face the future head on, then you ought to be with us in Provence next May.
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WTMnews
Oman Air celebrates expansion and new daily flight from Manchester OMAN AIR delivered news of an ambitious programme of fleet and network expansion at this year’s WTM, alongside the announcement of a new daily flight from Manchester Airport to Muscat, commencing on May 1, 2017. This will be the second destination in the UK for the national airline and the only direct flight to Muscat from the north of England. The daily service, which is in addition to a double daily flight from Heathrow, will take seven-and-a-half-hours and will be operated by a Boeing 787-800 Dreamliner. In response to growing demand in Europe, frequencies have increased across many established routes and new international destinations have been added. The carrier’s fleet has also seen recent expansion; currently standing at 45 aircraft, at least two additional B737s are expected to be delivered before the end of the year and four more B787s are due for delivery over the next two years - and this number is expected to further increase to 70 by 2020. A new First Class cabin is also to be unveiled on the Boeing B787-900 Dreamliner aircraft, which will be delivered in 2018. Simon Cook, UK and Ireland country manager for the airline, said: “With a new sales team now in place we are going out to market directly to the trade. Oman Air is very well known in Oman but it's not necessarily that well known in the UK. "The trade is vitally important to us - they've got to be confident selling us so there will be fam trips, agent training and agent events all coming up, especially around Manchester.” For further information visit omanair.com
Jordan Tourism Board continues 'extraJORDANary' promotion into 2017 DR ABDUL RAZZAQ ARABIYAT, managing director of the Jordan Tourism Board, unveiled the latest tourism figures during an announcement on stand at this year’s WTM. Noting the 'overwhelming' response from the number of tourists received from the campaign, which was directed towards the UK market this year, Dr Arabiyat said: “We're looking for another extraJordanary campaign into 2017. With new hotel and attractions opening that cater specifically to the UK market, we are optimistic that 2017 will be promising.
If you look at the 2016 numbers from January up until now we have received 45,000 tourists from the UK with an increase of 5%, which is a good indicator.” In tandem with a strategy that focuses on experiential tourism, attention will also be given to the newly introduced Jordan Trail - a 650km trek across the country that runs through Petra, Dana, the Dead Sea and Um Qais, crossing 52 villages and promising a journey of experiences and adventure. Touching on aspects of safety within the destination, Dr Arabiyat said:
“We’ve proved that Jordan offers an oasis of peace and is a very calm and beautiful destination. The increase in the numbers of tourists is an indicator that Jordan has performed well in terms of security and the messages portrayed of Jordan in the media are now very positive. "Testimonials from tourists are also helping, and we are seeing families visiting Petra, Wadi Rum and the Dead Sea. Above all, word of mouth from tourists is that their experiences in Jordan have been safe and to come and experience Jordan as a tourism destination.”
Philippines Department of Tourism’s partners outline achievements & 2017 plans
BIG BUS TOURS has announced the launch of its new sightseeing options in Australia in a development that sees the company expand into the cities of Brisbane, Darwin and Sydney. The company's head of global partner management, Alka Chandolia (pictured), said: "What differentiates us from others is that we're the largest privately owned operator for hop-on/off sightseeing tours, owning every bus and a training academy which enables a consistency of service that we take everywhere we go. This is our 25th year and we now operate more than 400 buses in 20 cities, across four continents.” Visit bigbustours.com for details.
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THE PHILIPPINES Department of Tourism’s (PDOT) tourism minister, Secretary Wanda T. Corazon addressed WTM attendees at a press conference held earlier this week, where the achievements and campaigns of PDOT’s largest travel trade partners in the UK including Philippine Airlines, STA Travel, Expedia and Singapore Airlines were addressed. Philippine Airlines outlined its line-up of future activities including Bristol and Cardiff selling missions as well as its partnership campaign with Expedia. The carrier is currently the only airline providing direct access to Manila from London and rest of Europe and it recently upgraded its flight frequency from five times weekly to a daily service to cater to growing demand. STA Travel presented its global partnership campaign in conjunction with the Philippines. Last year’s campaign yielded 2,200 visitors from the UK and more than 7,000 in key European and Australian markets, and this year’s campaign has been expanded to reach a wider audience and will be promoted across more platforms and activities by STA. Meanwhile, Kathryn Alker, business development manager - UK and Ireland at Expedia outlined the company’s upcoming campaign which will run for the month of December. She also announced that the company’s UK site generated around 18,000 bookings to the Philippines last year.
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WTMnews
Serbia sees tourism growth skyrocket
EXCEL-LENT VIEWS...Taking in the views at a Visit USA Association networking lunch at this week's WTM are, from the left: Kevin Brett, American Attractions Collection; Pamela Newman, Visit USA Association; and Sarah Hanson and Linda McMahon, Daytona Beach Area CVB.
Asian market expansion from ONYX Hospitality Group THAILAND’S ONYX Hospitality Group is celebrating a period of expansion across its hotel brands, with new ventures in Sri Lanka, Vietnam, Malaysia, Laos and China. The company will make its first foray into the Vietnam market when OZO Hoi An opens its doors in late 2017. The beachfront resort in the New Hoi An City area will be the largest OZO so far, with 364 rooms. Following the opening of its first hotels in 2013, the OZO brand is now available in four locations - Hong Kong; Koh Samui in Thailand; and Colombo and Kandy in Sri Lanka. There are several OZO hotels in the development pipeline, in locations such as Penang and Johor Bahru in Malaysia, and the southern Chinese city of Xiamen. The company operates four hotel brands – Saffron, Amari, Shama and OZO – across the Indian Ocean, Arabian Gulf and AsiaPacific regions. Also scheduled for an early 2017 opening, Amari Galle will be the first Amari in Sri Lanka and the third ONYX property in the country overall, adding to the already established OZO Kandy Sri Lanka and OZO Colombo Sri Lanka. Another first for the group, Amari Yangshuo Guilin will open as the first Amari in China in the second quarter of 2017. The hotel will be next to one of the most historical streets of downtown Yangshuo, and offer easy access to the area’s scenic attractions including peaks, rivers, caves and temples. These key new openings set ONYX on its way to achieving its strategic goal of operating 81 properties by 2018. The company’s executive vice president chief commercial officer, Duncan Webb, said: “The big message for this year’s show
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is that we are continuing expanding and meeting our objectives. We currently have 41 operating hotels and 26 under development across three brands in six countries. In the next two years we will be in nine countries. “Our message to agents is that we will be able to offer them the service they’ve come to expect across a broader range of destinations. We have a dedicated training representative for agents to contact to learn more and next year our plans include more video shoots with short introductions to give agents a flavour of what we have to offer.” Agents are encouraged to visit the stand at AS430 to find out more details about the new openings as well as fam trip and training opportunities. For more information see onyx-hospitality.com
Ready to update agents on the company’s expansion developments are Jessica Flood and Duncan Webb from ONYX.
SERBIA HAS become one of the fastest growing destinations in Europe for tourism, with UK visitor arrivals in the first nine months of 2016 up by 11% compared to the same period last year. The newly appointed director of the National Tourism Organisation of Serbia, Marija Labovic, was on stand to outline her vision for the UK market next year. She said: “Where the UK market is concerned it was, still is and will be a very important market for us. There is a growth of 11% but we believe it can be even greater, which is why for the duration of 2017 we will have a greater presence within the UK travel trade, increasing our brand and destination awareness. When we say Serbia we want tourism to be the first thing that comes to mind.” Also announced at WTM was the news that in 2021, Serbia’s second largest city, Novi Sad will become the European Capital of Culture; the first city to be awarded the accolade outside of the EU. Labovic said: “Novi Sad’s winning bid for the European Capital of Culture will provide the springboard to capitalise on the many opportunities for visitors to not only explore and experience what Novi Sad has to offer, but will play an important role in motivating travellers to travel further afield in Serbia to explore what the rest of the country has to offer.”
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conferencebulletin
More than 40 suppliers, 60 agencies and other delegates attended the Elite Conference held last weekend at the Rochestown Park Hotel in Cork. Suppliers and agents alike enjoyed a full conference agenda, along with dinner in the City Gaol one night and a dine-around in Kinsale the next. Support from key partners came from the Cork Convention Bureau and Cork City Council, along with headline sponsors Classic Collection, If Only and Jet2Holidays. Speakers stressed the continuing relevance of Elite as a consortium in a post-Brexit environment and how delivering knowledge and a personal service enables agents and suppliers to succeed. Here’s is a flavour of the conference in pictures...
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portugal&madeira
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TAP Portugal highlights popularity of stopover programme
THE VICENTINA Route is a network of walking trails in SouthWest Portugal stretching over 250 miles along the beautiful and well preserved coastline. Trails comprise the Historical Way, the Fishermen’s Trail and several Circular Routes and offer a balance of authentic rural culture and a wild coastline, within Sw Alentejo and Vicentina Coast Natural Park. This year the Historical Way of the Rota Vicentina was certified as a ‘Leading Quality Trails – Best of Europe’ by the European Ramblers Association, joining the exclusive group of the best walking destinations in Europe.
Monarch offers flights to Funchal for winter sun fix THANKS TO its warm weather, winter events and local markets, the island of Madeira is able to attract tourists even during its coldest winter months. Madeiran traditions and festivities run throughout the Christmas period with the streets of the capital, Funchal, adorned with thousands of colourful lights and decorations. For holidaymakers seeking to experience the festive atmosphere first hand, Monarch has put together a series of breaks. Two adults sharing a suite can fly from Manchester on December 23 and stay seven nights at the four-star Monte Mar Palace on all-inclusive for £725 per person. This also includes a Christmas Gala dinner on December 24. Alternatively, to reign in the New Year, the operator has a special offer flying from Birmingham on December 30 with a four-night stay at the four-star Savoy Calheta Beach from £655 per person with a New Year’s Eve Gala dinner included. Madeira also offers a wide selection of events throughout the year, ranging from Jazz Festivals and Wine Rallies. For those looking to enjoy the Flower Festival, the operator has put together a break where guests can depart from Gatwick on May 7, 2017 and stay at the four-star Quinta Penha Da Franca for seven nights bed-and-breakfast, for £525 per person based on two adults sharing a superior room.
VisitPortugal promotes ‘all for all’ tourism campaign CREATED BY VisitPortugal, the ‘all for all Portuguese tourism’ programme aims to mobilise a concerted action from all parts in the travel sector into making national tourism available for all. Directly connected with the tourism board’s commitment to making tourists feel welcome to the country and creating an accessible and affordable tourist destination for all, the tourist board aims to among the top destinations prepared to receive and
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chosen by tourists with special needs, even if temporary, seniors and families with small children that will, in 2020, represent 862 million trips in Europe. It has launched a new section on the website dedicated to tourism for all, where tourists can find information about itineraries for disabled people in Portugal. For more information see visitportugal.com/en/experiencias/turismoacessivel
TAP PORTUGAL’S Stopover Programme has been reported as a success with more than 20,000 customers taking advantage of the product since its launch last July. The stopover gives customers the option of visiting two destinations; with a stay in Portugal Lisbon or Porto for up to three days - before heading onto the final destination. The programme also offers a host of exclusive additions. The carrier is collaborating with a network of more than 150 partners, providing customers with exclusive rewards, such as special prices in hotels, the offer of a bottle of Portuguese wine in restaurants and free experiences, such as tuk-tuk rides, museums visits, dolphin watching on the River Sado and wine tastings. Travellers can also download a Stopover App, designed to be a ‘virtual ID card’ which can be presented to partners so that customers can enjoy all the advantages on offer. It also functions as a travel guide with recommendations and suggestions on things to do and see. For further information visit flytap.com or call 0345-601 0932.
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A GLASS of sparkling wine kicks off the New Year’s celebrations at the Corinthia Lisbon followed by a gala dinner with live music in the hotel’s ballroom and breakfast on the first day of 2017. The New Year’s Eve package starts from 197 euros per person with a minimum two-night stay. There are also festive feasts over the three days of Christmas in its fusion Sete Colinas and Tipico restaurants, plus a New Year’s Day Brunch at Sete Colinas. Visit corinthia.com/en/hotels/lisbon/festive
Corinthia Hotel highlights close proximity to Lisbon’s new attractions WITH A 33.7million euros planned to be invested in Lisbon's tourism infrastructure over the next three years, the five-star Corinthia Lisbon Hotel is highlighting its location as ideal for guests looking to explore and fully appreciate new city upgrades and additions. Located a short distance from the historic city centre, the property will provide easy access to the planned building of a Jewish Museum in the medieval quarter of Alfama, due to open by 2019. This new attraction is one of several on the drawing board to be financed by Lisbon's Tourism Development Fund. Other projects include upgrading the Ajuda National Palace, an Interpretation Centre for the vast April 25 suspension bridge; a new Sul e Sueste boat terminal in the centre of the city; a centre dedicated to maritime discoveries at a location yet to be decided; improved signage for tourists; CCTV at popular tourist sites; an expanded events programme and protection of historic shops.
Fernando Medina, Lisbon’s city mayor, has hailed the plans as ‘enormously significant‘ and commented that they have “an enormous capacity to increase our attractiveness, but above all our quality of life.” Roderick Micallef, general manager of Corinthia Lisbon, said: “I welcome the news of these fabulous new attractions in the city over the next few years. Our hotel welcomes tourists from around the world and these developments will give more reasons to come and stay and discover Lisbon.” Last month a new museum opened in the city; The Museu de Arts, Arquitetura e Tecnologia (the Museum of Art, Architecture & Technology, or MAAT for short). Spanning across two buildings along the banks of the Tagus River in the Belem district, the museum will showcase contemporary culture through visual arts, new media, architecture, technology and science, and is part of an urban revitalisation programme along Lisbon's historic waterfront.
Every day counts with 365 Algarve programme of cultural events ‘365 ALGARVE’ is a cultural Silves, Algarve programme intended to complement the traditional range of tourist activities on offer in the region. The programme comprises more than, 1000 presentations of music, dance, theatre, exhibitions and activities incorporating the region's heritage, with the first edition running until May 2017 and events staged right across the Algarve. With a mild climate outside the summer season, the region is also devoted to attracting more active tourists, especially walking and cycling fans. There are numerous designated routes throughout the region, both on the coast, passing over high ground and cliffs, plus inland, travelling through the fragrance of rock rose, gorse or French lavender. Recommended routes include the Algarve Way, the Guadiana Grande Randonnée and the Ecovia Bike Trail.
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One million euro investment in historical centre Wi-Fi IN AN ADDITIONAL effort to promote tourism for all, VisitPortugal is investing one million euros on Wi-Fi in historical centres, in order to provide free access to digital information to all tourists. The aim of the project is provide tourists with free Wi-Fi and access to content information in order to maximise their experience whilst in Portugal, as userfriendly platforms and quick-to-access content become of growing importance to both tourists and business tourism.
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portugal&madeira
THE PAIVA Walkways are located on the left bank of the Paiva River, in Arouca Geopark which is recognised by UNESCO as a Geological Heritage of Humanity. These 8km routes provide an unspoiled walk, surrounded by unique landscapes in an authentic natural sanctuary. The route extends from the river beaches of Areinho and Espiunca with the Vau beach lying between them.
Free Museum of Art, Architecture and Technology entry with stays at AlmaLusa TO CELEBRATE the new addition of the Museum of Art, Architecture and Technology (MAAT) to Lisbon’s landscape, AlmaLusa Baixa/Chiado is offering free entry to the museum along with a 10% discount on room bookings and an additional 20% discount on meals at the hotel’s Delfina restaurant when booked through its website. The museum’s launch signals a rejuvenation of the area around the Tejo Power Station and even incorporates the power station into the new campus. The building is designed to allow visitors to walk over it, connecting it with the waterside promenade, and in March 2017 the second phase of the project will see a further four galleries, a restaurant and more public spaces open. The boutique AlmaLusa Baixa/Chiado features 28 rooms, among them 12 suites, and is located in Lisbon’s city centre. Set in the historic Praça do Município where Lisbon’s Royal Palace once stood, the hotel is well positioned for visitors wanting to embrace the city and is 20 minutes away from MAAT. Other attractions such as Castelo de São Jorge and the Sé de Lisboa as well as the atmosphere-laden fado bars of Alfama are a short walk away. Enhancing the Baixa and Chiado neighbourhood’s thriving dining scene is the Delfina restaurant with a menu which celebrates regional cuisine and an alfresco dining area, ideal for sipping local wines al fresco. Room rates start from 145 euros per night, including breakfast. To take advantage of the offer enter the code FRIEND on the site and this is valid for bookings from November 11 until March 15, 2017, except Christmas and New Year. For more information visit almalusahotels.com
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Inspiring Madeira . . . an absence of man-made attractions and an abundance of natural ones
S& LLEY LD VA A R E M FS, E MOUNT AIN PEAKS, SOARING CLIF
ING NN STU
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Call 0800 008 7288 I www.classic-collection.co.uk 5030
November 11 2016
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uk&ireland
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UNTIL MARCH 31, 2017 visitors to Cumbria can purchase a new rewards card and get access to more than 40 exclusive offers either online before they arrive, or at a participating outlets around the county. The Love Cumbria card includes '2 for 1s' and up to 30% off entrance to popular attractions, cafes and restaurants. For £10, the card gives two people access to the offers for a two week-period from the date of arrival in the Lake District, Cumbria. Visit golakes.co.uk/winter
Kirker Holidays introduces new musical holidays for 2017 KIRKER HOLIDAYS has added several itineraries to its Cultural Tours & Music Holidays programme for 2017. They include two new music festivals, each featuring a series of concerts and themed talks performed exclusively for clients. Staying in St. James’s at The Royal Over-Seas League, ‘The Kirker London Music & Art Festival’ is a five-night holiday featuring four private concerts as well as three major exhibitions and a visit to the Dulwich Picture Gallery. Departing April 13, the price is from £1,486 per person. Alternatively, promising sea air
and private performances by the renowned Piatti Quartet, ‘The Kirker Music Festival at the The Grand, Eastbourne’ is a three-night break on the South Coast. Departing April 7, the price is from £989 per person. Also new for 2017 is ‘The Scottish Islands’, a no-fly music festival at sea. Sailing on Fred.Olsen’s Black Watch, the first stop is in Dublin before the itinerary heads north to explore the scenery of Scotland’s west coast, cruising some of its lochs and straits. Departing on June 11, the price is from £2,245 per person.
Peter Sommer Travels explores the UK and Ireland PETER SOMMER Travels is introducing its first ever UK and Ireland-based tours for 2017, led by expert guides, archaeologists and historians. The two new UK itineraries each explore some of the most scenic regions of England. Staying first in a Victorian country house in Wiltshire and then a mansion house in Bath, ‘Exploring Wessex: From Neolithic Avebury to Georgian Bath’ is a seven-day holiday exploring World Heritage sites and landmarks of the old Anglo-Saxon kingdom of Wessex. Led by guides Paul Beston and Dr. Michael Metcalfe, guests can discover Stonehenge and Avebury, the mosaics at the Roman Villa of Chedworth, Salisbury Cathedral and the ruins of Glastonbury Abbey and Bath. Departing on July 2, 2017, the price is from £2,645 per person based on two sharing and includes six nights’ four- and five-star hotel accommodation, breakfast, three lunches, four dinners, all entrance fees, expert-led excursions and minibus travel. ‘Exploring Hadrian’s Wall: Romans, Reivers and Romantics’ follows the Roman Emperor Hadrian’s monumental fortifications across northern England, stopping in medieval market towns and staying at the 14th century Langley Castle during a seven-day holiday. Departing July 8, 2017 the price is from £2,495, including six nights’ accommodation, breakfast, four lunches, five dinners, all entrance fees and expert-led excursions led by Paul Beston and Peter Sommer himself and minibus travel. Also new for 2017 is ‘Exploring Ireland: The Heart of the Emerald Isle’, an 11-day trip led by Heinrich Hall and Dr. Siobhán Hargis. Clients can discover a combination of off-the-beatentrack places and mysterious sites of Gaelic mythology with must-see sites, including the Megalithic tombs of Newgrange and Knowth, the cliff-side fort at Dun Aonghasa in the Aran Islands and the heart of Dublin with its array of museums. Departing on 17 July, 2017, the price is from £4,295 including ten nights’ four- and five-star hotel accommodation, breakfast, eight lunches, seven dinners, entrance fees and excursions, minibus travel and airport transfers. Flights are extra. For full details contact 01600-888220 or visit petersommer.com
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SuperBreak launches Emmerdale Experience package SUPERBREAK IS now selling short break packages that include tickets to the new Emmerdale Studio Experience. A must do for fans of this Yorkshire soap, the guided tour goes behind the scenes at the former ITV studios in Leeds. By shining a light on the production process visitors can see how everything fits together to make Emmerdale the success that it has been since it first aired in 1972. With full-scale set reconstructions, preserved props and costumes, to the secrets behind stunts and special effects, there is even the opportunity for guests to take memories home with a souvenir photograph from behind the bar at The Woolpack and shop for exclusive Emmerdale merchandise. Packages cost from £75 per person including onenight at the four-star The Met, Leeds in the city centre on a bed-andbreakfast basis, including the tour at 13.50 the following day. For more information call 01904-436000 or visit superbreak.com/agents
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uk&ireland
IN 2017, for the first time since 2010, Norwegian Cruise Line will offer cruises out of Southampton. Norwegian Jade will offer a series of cruises ex-UK including four Norwegian fjords sailings, two cruises to Norway and Iceland as well as an 11-night around Britain cruise and an eight-night Northern European cities cruise. In addition, the ship will sail a number of cruises out of Hamburg, Germany, during the summer season, including two North Cape sailings.
Premier Holidays launches fam competition for agents to mark new brochure TRAVEL AGENTS can win a fam trip to Jersey as Premier Holidays celebrates the launch of its 2017 Channel Islands brochure. The operator has three places up for grabs for next year’s educational and agents have until November 30 to enter the competition. For the chance to win, agents should visit trade.premierholidays.co.uk and answer three questions. The winners will be announced in early December. Featuring a number of new packages, the latest Channel
Islands brochure is valid for travel until December 2017 with savings of up to £100 per couple on bookings compared to 2016 following a price drop on products. The brochure has dedicated a new section on specialist breaks and memorable experiences and, thanks to the popularity of island-hopping breaks, has added two pages devoted to island-hopping explorers. Travel agents can also benefit from an agent incentive, earning £5 for every inclusive Channel Islands booking made, dependent on the booking value.
January A ograph Aut Brreaks from
£289* £
Go online tod day www.hoseassons.co.uk/aagents t Or give us a call 0345 498 6153 O facebook.com/HollieHoseaso o ns @HollieHosea a s o ns Be S Social! l! * Price based on a 4 night stay from 9th January 2017 sleeping 4. Applies to selected UK U lodge o locations and accommodation only. Image is represen esenta t tive of Autograph Lodge holidays and not specific s offer. All offers are subject to availability. We resserrve the th right to withdraw or extend these offers at any time. Booking conditions apply, see main brochure or website, after line ending not specific offer. ^The prizze draw is open to all Travel Agen Ag ts. t Entrants must be over 18 years. The prizes are non-transferable and no cash c alternative is offered. For the promoter details and full terms and conditions of the prize draw please visit www.hoseasons. co.uk/pdfs/hottubheaven.pdf
See booking ing conditions etails. ABTA A No. Y0662 for full de
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uk&ireland
ATTRACTION WORLD has put together a series of ‘Winter Specials’ to entice clients to get out and explore more of the exciting attractions the UK has to offer. Valid on select dates between November 19 and December 31, guests can enjoy Drayton Manor’s Magical Christmas and a meal for £24, representing 35% off walk-up rates. Excluding Saturdays but valid daily until December 23, the operator is also offering 35% off walkup rates at The View From The Shard, costing £20 per adult. Running daily until January 31, 2017, entry into Kew’s Royal Botanical Gardens is £9 per adult with a 40% saving over walk-up rates.
Travel Bulletin is published by Alain Charles Publishing (Travel) Ltd University House, 11-13 Lower Grosvenor Place, London, SW1W 0EX Tel: 020-7834 6661 Printed by: Buxton Press Subscriptions are £125 p.a. £195 overseas ISSN: 0956-2419
puzzlesolutions
Crossword: Across:1. STENA, 3. SAMOS, 5. RGA, 7. GIVERNY, 8. NASSAU, 9. RODA, 12. EDEN, 13. AURORA, 15. MADEIRA, 16. ONE, 17. SAMOA, 18. ASSAM. Down: 1. STRANGE, 2. AEGEAN, 3. SUVA, 4. MARCO POLO, 6. AMSTERDAM, 10. ANAHEIM, 11. GUYANA, 14. RIGA.
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Highlighted Word: SARDINIA Where Am I?: Basilica Cistern, Istanbul, Turkey
We asked our staff the following question this week:
What is the one thing that should be taught in school that isn’t already? Jeanette Ratcliffe Publisher jeanette.ratcliffe@travelbulletin.co.uk
Matt Gill Senior Account Manager matt.gill@travelbulletin.co.uk
Money management.
Lauretta Wright Editor lauretta.wright@travelbulletin.co.uk
Matthew Weinreb Sales Executive matthew.weinreb@travelbulletin.co.uk
Respect and sincerity.
Adam Potter Editorial Assistant adam.potter@travelbulletin.co.uk
Kathryn Frost Sales Executive kathryn.frost@travelbulletin.co.uk
Quidditch
Paul Scudamore Contributing Editor post@travelbulletin.co.uk
Gemma Reeve Events & Sales Administrator gemma.reeve@travelbulletin.co.uk
The importance of politeness and good
The cost of living!
manners.
Simon Eddolls Sales Director simon.eddolls@travelbulletin.co.uk
Tim Podger Account Manager - Far East tim.podger@travelbulletin.co.uk Save our planet classes
Bill Coad Account Manager bill.coad@travelbulletin.co.uk Concealing a weapon!
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November 11 2016
Nicky Valsamakis Design Team Leader nicky.valsamakis@travelbulletin.co.uk Astrophysics
Miriam Brtkova Designer miriam.brtkova@travelbulletin.co.uk How to survive
Lucia Mathurin Design Apprentice lucia.mathurin@travelbulletin.co.uk
Nelly Mendes Production production@travelbulletin.co.uk
travelbulletin.co.uk
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Check k out our NEW Canada a Specialist Program, where you can become a certified rtified expert on Canada and take advantage of exclusive benefits.
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Visit www.canadaspecialist.co.uk to become a c certified Canada Specia alist!
#ExploreCanada
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