Process Book
Professor Peter Bartlett | DMGT 702
History & Interpretation of Innovation © Alan Liu Fall 2018
Table of Content 1. What is Innovation?
9. Contemporary Art Innovation
2. Portuguese Expansion
10. Visual Rhetoric
3. Steel Axes
11. Cultural Exploration
4. Joy
12. Sustainability Innovation
5. The Founder
13. Unintended Consequences
6. Notable Designers
14. Original Innovation
7. Lifestyle Innovation
15. What I learned in DMGT 702
8. Failed Innovation
16. Bibliography
What is Innovation? Innovation is not equal to Invention. Invention is to create something never existed before; Innovation is to develop the better solution for human society based on the existed invention. To quote Huffington Post, “Invention is throwing a pebble into a pond; innovation is the ripple caused by the pebble.�
Portuguese Expansion Create an infographic that depicts the Portuguese expansion of the Indian spice trade. Develop visualizations to graphically depict the diffusion of innovation and its consequences. Depicting the Portuguese expansion to India required a geographic representation of the events, and simple vector images replaced text to share the type of ships and selected routes involved. Several key innovation and event in this case study are put on the bottom of the infographic with clear explanation.
Steel Axes Create an infographic that depicts the main events, human, and non-human actors in the Steel Axes for Stone-Age Australians’ story. Use timeline to describe how western technology and culture influence the Yir Yoront people. The key images convey the various factors involved and their interaction with one another.
Movie -
Joy A visual presentation identified the driving forces and key factors prior to the invention and the enabling elements of Joy’s diffused innovation.
Key Factors to Influence Joy’s Innovation
Friendships Grandmother
Patent
Friendly Dress
Laws
Regulations Political
Environmental
Social Car Shops
Opportunity
Ex-husband Sketching Frustration in Family Technological Call-in Prototyping Patience Television Manufacturing
Economic Employees Cotton Suppliers Received Investment
Joy’s Mindset: Be Humble, Never Give up, Positive, Critical Thinking, Find out Problem
Movie -
The Founder A visual presentation identified the STEEP driving forces / influencing factors contributed to innovations by McDonald brothers and Ray Kroc.
Key Factors to Influence McDonald’s Innovation Reality Corporation Faith (Church)
New Wife - Joan Quality Control Right people Loyalty in the right position Social Employee’s Strong work Ethic Practice
Golden Arches Opportunity
Sketching
Trademark Laws
Environmental
SOP
ADs Patience
Suitable Franchises
Franchise Laws Political
Equipment
Technological
Media
Minimized Process Transportation
Economic
Fund
Investors Limited Loan Powdered Milkshake
Ray’s Mindset: Build family & Faith, Face difficulties, Definite Value, Positive, Efficient, Find out opportunities
Notable Designers Identify, compare, and contrast factors that contributed to creation of innovative design solutions by preeminent graphic designer Ivan Chermayeff and industrial designer Dieter Rams.
Ivan Chermayeff & Dieter Rams
Influencing Factors
Ivan Chermayeff | Graphic Designer
Social
Was born in London in 1932, a distinguished New York-based graphic designer, author, illustrator. Attended Harvard University, and the Institute of Design, Illinois Institute of Technology in the early 1950s. He later graduated from the School of Art, Yale University.
Environ.
In a partnership with Tom Geismar that spanned 60 years, He created over 100 posters announcing prominent television shows, museum exhibitions, and other cultural events. In 1957 he was a cofounder of the design firm Chermayeff & Geismar & Haviv. The firm has long specialized in the design of graphic identities for a wide range of companies, government institutions and cultural organizations. Over the years Ivan designed a range of children’s books that feature bold illustrations and sparse texts.
Tech.
Economic
His partner Tom Geismar sees him from quite another angle: “Ivan combines the sensitivities of the artist with the decisiveness of the corporation executive. This unusual combination is fueled by an extraordinary energy level.”
Political
Ivan Chermayeff
Ivan Chermayeff
Bright Artistic Colorful Abstract Imaginative Museum of Contemporary Art, L.A.
The Museum of Modern Art, New York
For The New York Times to Symbolize the 9/11 Terrorist Attack
Dieter Rams | Industrial Designer Was born in Wiesbaden, Germany, in 1932. He was strongly influenced by the presence of his grandfather who was a carpenter. Dieter Rams's early awards for carpentry led to him training as an architect as Germany was rebuilt in the early 1950s. Worked in German electrical products company, Braun, in 1955. launching revolutionary electrical products. The Ulm School of Design, successor to the Bauhaus. was appointed head of design at Braun from 1961 to 1995. Together with his design team, he was responsible for many of the seminal domestic electrical products for the future.
Influencing Factors
Social
Environ.
Tech.
Economic
Political
Dieter Rams: 10 Principles for Good Design
"Design Should Not Dominate things. Not dominate people. It Should Help People"
Attempt to transfer the interaction of these product interfaces onto our scope to create understandable, honest, useful, long-lasting, innovative interfaces.
Dieter Rams
Bauhaus Functionalism
Less, but Better
Lifestyle Innovation Create a timeline to structure all images and text including influencing factors based on the date of initial invention and that of subsequent innovations and inventions that made a contribution.
The Bike-Share Boom
2018
Google: Bike-Sharing World Map
Taiwan Youbike operated by GIANT BIKE
STEEP – Influencing Factors Regulations of Leasing
Reduce Air Pollution Release the Traffic Problem People’s needs in the cities
Lifestyle
Social
Locations Planning
Political
Environmental
Transportation
Sharing Economy - Uber Entertainment
Technological The applications of quick digital payment system/ e-wallet Popularization of using apps on smart phone Manufacture, shipping, delivery, storages, product development
Economic Lower Cost for Citizen Corporate Sponsorships
Dockless Bike Sharing System Impact Pro:
Convenient – Rent & Stop everywhere (Don’t need return) Con: Causing the mess in the cities
Human
Sustainability
Environment
Failed Innovation Select an innovation, either historical or current, that failed in the marketplace. Analyze the factors contributing to its failure and develop a verbalvisual presentation.
FAILED INNOVATION
Colgate Tried to Enter the Food Market in 1982. Purpose: Consumers enjoy eating Colgate dinners and then brushing their teeth with Colgate toothpaste. Main Failed Factors:
Social
Environ. Competitors in the Frozen Food Market
Consumers Recognition Brand Image/ Identity Trust & Credibility
*Reference: https://www.thedrum.com/news/2017/08/15/the-failure-awards-defunct-branding-1-colgate-beef-lasagne
DMGT-702 | SCAD | Professor Peter | Fall 2018 | Š Alan Liu
Contemporary Art Innovation Select one type of contemporary art or artist. Describe and illustrate how the art form was innovative in providing a useful, qualitative aesthetic experience ranging from responses, attitudes, and emotions.
René Magritte 1898 – 1967 A Belgian artist known for his Surrealist Paintings. Rene Magritte’s witty and thought-provoking artworks have made him a central figure in Surrealism. He challenged his viewers’ perception of reality by placing everyday objects in unusual contexts. Apart from images, he also used words to make his viewers question their perception. He continues to be very famous even after his death.
An inspiration to later movements, especially Pop Art. Even after his death, his influence lived on in popular culture, including songs, books, and films. He is undoubtedly one of the most successful artists in history.
Influencing Factors:
Environ.
Political
1.Magritte’s mother committed suicide.
Social
2.He had a complicated love story with his muse, model, and wife, Georgette.
Economic
3.His paintings were the most vibrant during World War II.
4.He was too poor to become a painter right away.
Tech.
5. He was a master forger (Reproducing paintings/ counterfeit banknotes during postwar period)
This
is
not
The Treachery of Images, 1948
a
pipe.
René François Ghislain Magritte
Surrealism
Symbolism
Visual Rhetoric Use a metaphor image to convey the brand essence preferably with minimal text. “The Power of Suction.” is a simple verbal affirmation of Dyson’s identity.
Cultural Exploration Describe your home country including: Facts, Statistics, Overview, Language, Culture, Society, Social Customs, Etiquette, Business Culture and Practice. Taiwan
Geography
Capital -Taipei Taipei 101
1st Happiest country in East Asia Taipei is 3rd Safest City in the world
Ethnic Make-up Han
Vietnamese
Austronesians
History
17th Dutch
17th Spanish
Ming 19-20th & Qing
th 17-19
Dynasty
Japanese
14 Aboriginal Tribes
Population
Currency
The population of Taiwan is 23,000,000
New Taiwan Dollars
Writing
Typing
Traditional Chinese words Simplified
Government
NTD 30 = USD 1
Language
Speaking
Mandarin (Accent/ Form) Taiwanese Other aboriginal languages
Social Media
Phonetic Symbol Pinyin
Politics
Political Party Democratic & Republican
Republic of China
Democracy Constitutionalism
President
Food Paradise
Sweets Everywhere
People Enjoy the Night Markets
One of Traffic Signal is Dynamic Green Walking Person
The Cleanest and Most Friendly Metro in the World because no one can eat in the Metro system, and people keep lining up for waiting trains coming.
Taiwan Share Bike system is popular and high quality.
Everyone Has Recycling knowledge
Diverse Religion
National Sport
Local Street Art
Jay Chou
ChthoniC Ang Lee Jason Wu
Crouching Tiger Hidden Dragon The Ice Storm Hulk Sense and Sensibility Life of Pi Brokeback Mountain
The Heart of Asia
Enriched culture and amazing sceneries Most importantly, you can find the most friendly and generous people in this small island.
Sustainability Innovation Select a product, service or business model innovation where sustainability considerations of environmental, social and financial are integrated as interdependent elements to achieve humanecosystem equilibrium that improves the quality of life. Eco-friendly Toothbrush
Market
Oral care market is 2.9 billion and US toothbrush market is up to 453 million.
Market & Trend
Sustainability
> Electric toothbrushes reduced dental plaque 21% and gingivitis 11% after three months of use, compared with manual toothbrushes. Moreover, electric toothbrushes market is growing up fast in the developed countries.
850 Million ~ A Billion toothbrushes = Up to 50 Million pounds of waste into landfills / year. *Disposable toothbrushes have already become a problem in the real world.
Real Sustainability ?
VS 50 % the total eco-costs of a manual toothbrush and 60 % the lifetime energy requirements for an electric toothbrush are incurred during the manufacture and distribution phases, compared to the usage and disposal phases. In addition, although the electric toothbrushes can reduce the plastic wastes because of replacement heads, the rechargeable batteries could cause toxic chemicals into landfills.
Every component is plant-based: bristles, handle, wrapper, and box.
Tech.
Social
A lot of experts/ dentists/ organizations certified
Political - Sustainable knowledge becomes popular now. - Consumers are influenced by mainstream electric toothbrush ads
Environ.
Economic
Certified 100% Organic Bamboo (Biodegraded material)
Price is still high: USD 20 /4P
Unintended Consequences Select an Social Innovation that had unintended consequences and conduct secondary research. Identify key influencing factors that have contributed to the unintended consequences. A Whole New way to Communicate - Sticky Notes
Post-its already are being used around our lives; especially in design world.
A New Type of Adhesive The adhesive was weak enough that Silver could stick it and reapply it to surfaces without leaving behind any residue. But he had a problem: He didn't know what to do with it.
Spencer Silver
That problem came "With so many new technologies you file them away in your memory bank and then pull them out when you see problems." - His colleague, Art Fry
when Fry was singing in a church choir. He had bookmarked his hymnal with little pieces of paper but when it was time to sing, the pieces of paper fell out.
Fry started to wonder if he could
create a bookmark that would stick and peel off the pages without tearing the paper. He thought of Silver's new microsphere adhesive, and began creating some prototype products.
Spencer Silver and Art Fry, inventors of the Post-it Note, say the iconic canary yellow was first used because their lab only had scrap yellow paper on hand. (Courtesy of 3M)
Social
Political
Technological / Environment Economic
"At that time we wanted to develop bigger, stronger, tougher adhesives," "This was none of those." - Silver
The Value of Social Innovation "I thought, what we have here isn't just a bookmark," "It's a whole new way to communicate." - Fry.
"It's a new language to communicate in design field."
Original Innovation Define a problem, conduct secondary and primary research, gain insights, identify opportunities and create an original innovation. Prepare a verbal-visual description and craft a ‘pitch’ to sell your idea. Whole New Online Art Sales Platform
Problem Statement
Online art consumers are still frustrated by purchasing artworks because they are not clearly understand the value of artworks, and the digital experience does not capture the authentic experience of the work.
Umbrella Question
How might we use design management to improve online art consumption experience to be more tangible, transparent, and efficient. What’s the current online art market? How can improve the art consumers’ experience? What kind of support is needed for improvement?
Galleries lead the market inflating the cost
Galleries have dominated the market and operated the prices for a long time. Consumers are frustrated by the transparency of price. Obscure value is always a problem for purchasing artworks experience.
Many limitations for art consumers and artists The forms of artworks is other huge problem for online art sales platforms. The digital experience does not capture the authentic experience of the work, such as sculpture, installation, and video.
Target Consumers Opportunity Statement In order to avoid galleries keep dominating the market, the new platform rebuilds the new relationship between artists and art consumers, and solve the problems such as certifying the value of artworks and enhancing digital experience as purchasing artworks. Trough the user-friendly platform, online art consumers can entirely trust the value and find more diverse forms of artworks. Overall, purchasing artworks experience will be more tangible, transparent, and efficient.
Online art sales market is growing up very fast nowadays because people would like to do anything on websites or personal devices. However, they are still limited to the lower price artworks because consumers still can’t trust the current online platforms which are mainly operated by galleries. In addition, top art consumers still buy high price artworks from public auctions or air fairs. Therefore, building the trust & credibility and creating friendly environment on the online platform both are crucial factors for top art consumers or other potential consumers.
Interview
• Many galleries shut down in these years because the rent or other costs like art fair. • Online art market’s influence • Only big galleries dominate market. • Consumers can’t obtain the authentic experience of artwork on online system. • Top consumers don’t know the real value of artworks because the prices still are operated by top galleries. • Limitation: installation/ video …
Total sales in the online art and antiques market worldwide from 2013 to 2017 (in billion U.S. dollars)
What attributes would you say are critical when deciding on which online art sales website to potentially buy from?
Reasons for collecting art among art collectors in the United States as of February 2018
Social media platforms galleries find most effective in terms of raising awareness and promotion from 2016 to 2018 In 2018, 62 percent of the respondents stated that they find Instagram to be most effective in terms of raising awareness and promotion.
Findings, insights, opportunities After secondary and primary research, there are some findings, insights, and opportunities here. Gallery opening freeze and even shut down a lot during the economic recession nowadays. Online art sales platforms are growing up, the consumers who purpose is for decoration prefer to purchase online. However, they are limited to lower price artworks market. For top art consumers, they purchase high price artworks considering aesthetic value, investment value, or social status so they still purchase artworks in physical space such as public auctions or art fairs. They feel more tangible and credible in these places. For artists, they usually don’t want to sell their artworks through galleries. They are active on social media and promote themselves and interact with art consumers directly. In the future, if the new platforms could be more credible, traceable, and transparent, it would expand the opportunities on different level consumers and reach more potential consumers.
Value Proposition
Value Proposition
Customer Segment
Track Value
Visual Effect
VR/ AR
Apps
Google Museum
Price is settled
Gain Creators
List what you get
Share Economy
More channels
Inspiration
Expected higher Value
Gains
Don’t need to go to galleries
Social Status
AI Appreciating
Products & Services
Build connections
Artistdriven Platform
Expert Consultant
Google Map
Suggestion/ New type art work
Social Media
Price more clear
Contact with Artists
Accessibility for any form
Value no standard
Pain Relievers
Preference Filter System
Options for consumers
Artist is equal to galleries
Understand Knowledge Find preferences
Customer Job(s)
Filter the preferences
Compare Price
Ask Friends Suggestion
Limited Art forms
Actual Feeling
Some price still not opened
Confirm Needs
Price is clear
Pains Certify System
See artworks from different places
Fake work Problem
More reference
Place Order
Fit needs (Deco, collection,i nvestment
Still hard to contact with artists
Initial Concept
The New Platform can improve online art consumption experience to be more tangible, transparent, and efficient.
Innovative Solution
Blockchain
Value Tracker APP
AI
VR/AR
Google Virtual
Social
Museum
Media
To create a user-friendly platform by the new technologies.
Artist-driven Platform with Social Media Connect to Social Media for easily interacting with artists on the platform.
What I learned in DMGT 702 This course taught how to identify and foresee the development of innovation and consequences of its diffusion. I also learned how STEEP factors influence various innovation. In addition, every classmate selected different innovation from different perspectives. I understood different cultural background could be related to the rate of adoption of innovation. Original innovation was a crucial section to practice developing our design concept and create value proposition by design methods. Overall, through understanding design innovation history, it’s not only one factor causes the successful innovation, but also a lot of factors directly or indirectly influence the innovation. Therefore, building multidisciplinary collaboration is one of the most important elements in design management nowadays.
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