ACP Media Pack - from Club Mirror and Awards to electronic titles

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CLUB REPORT 2020

Sound business advice for club professionals

Club Journal January 2020

The magazine for all CIU members

George Smith is elected as the new President of the Union George Smith of the Durham Branch has been elected as the new President of the CIU following the election held in December. Mr Smith, who previously served on the Union’s NEC for a number of years and is the current Branch Secretary for Durham, won 57 per cent of the vote to win the election against his two rivals for the position, George Dawson CMD and John Wood. In total, two of the 12 NEC districts were contested in the election – District 4 and District 5. The election for District 4 (York City/Leeds/Wakefield and Doncaster) saw incumbent NEC Member and Doncaster Branch Secretary Dave Gravel CMD achieving 73 per cent of the vote to beat Leeds Branch Secretary Glenn Doyle. In District 5 (West Yorkshire/Heavy Woollen and South Yorkshire), incumbent NEC Member, Heavy Woollen Branch Secretary Les Hepworth CMD, polled 47 per cent of the vote against rivals Mark Fergusson and Philip Larkin CMD. All the remaining NEC seats were unopposed, including the Durham

George Smith has been elected as Union President

Branch District seat formerly occupied by the new President and now filled by Stephen Foster CMD, who has previously served on the NEC. Geoff Whewell, President of West Midlands Branch, was also returned unopposed in the position of Union Vice-President while the incumbent NEC Members in the other nine uncontested districts will also continue in their roles for the period of 20202021.

CIU clubs set the standard at Club Mirror Awards

CLUBHOUSE ISSUE 18

EUROPE

Clubhouse Europe FREE cost reviews – page 17

Positive perspectives for 2020 Club Mirror’s annual guide with expert advice for the year ahead

ISSUE 12

AT THE HEART OF THE RUGBY COMMUNITY

Union clubs have once again covered themselves with glory at the annual Club Mirror Awards, held at Doncaster Racecourse on November 28, 2019. A total of 11 CIU clubs were announced as category winners at the prestigious event. For a full report on the winning clubs, see pages 14-17.

Going green – sustainability and green schemes Management Development Programme – latest updates Volunteers – how to keep them onside

Latest dates announced for ACM day courses

A number of dates have been announced for the Award in Club Management (ACM) courses for the first few months of 2020. The ACM, developed by the Union’s Education Committee and launched in 2018, consists of three self-contained units, each taking one day of classroom-based study to complete. For more information on the ACM, see pages 18-19.

inside... Editor’s Letter . . . . . . . . . 2 Club News . . . . . . . . . . . . 3 HQ . . . . . . . . . . . . . . . . . 10 Clubs of the Year . . . . . . 14 Club Outings . . . . . . . . . 26 Crossword . . . . . . . . . . . 29 Sport . . . . . . . . . . . . . . . 30

Dransfields CIU Charity Raceday

CLUBFOOTBALL

CLUBCRICKET

Premier League 2020

ICC Women’s World Twenty20

www.clubfootball.org.uk

ISSUE 3

Saturday, November 16, 2019

ISSUE 3

Preview of all the action

CMAE Conference – review and picture gallery Club Mirror Awards – and the winners are?

Racing Club

75p

Enter the Social Media Awards

Audience Takeover! Club Rugby readers enjoy a night out at BT Sport

using this QR code

Battle of the Brands Which brands will boost trade behind your bar?

Summer Tours England, Ireland and Wales head South Awards Could you be our Rugby Club of the Year?

Legal Special

Could you be our Football Club of the Year 2020?

House of Commons party – join us

Use this QR code to enter.

Hospitality Social Media awards – enter now

Top revenue generating ideas for football clubs

www.clubcricket.org.uk

Preview of all the action Legal Special

Could you be our Cricket Club of the Year 2020?

House of Commons party – join us

Use this QR code to enter.

Hospitality Social Media awards – enter now

Top revenue generating ideas for football clubs

club portfolio YOUR ROUTE TO THE UK CLUB SECTOR PROMOTIONAL OPPORTUNITIES 2020 MAGAZINES, WEBSITES, AWARDS & EVENTS


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Club Mirror is the exclusive mouthpiece for the hard-to-reach independent club sector. Launched in 1968, the monthly title is a surrogate Head Office, engaging readers both on and off the page.

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FAST FACTS – AT THE BAR (ON-TRADE PERCENTAGES) • Clubs sell 21% of draught beer • Clubs sell 27% of draught ale • Clubs sell 19% of draught lager • Clubs sell 17% of RTDs • Clubs sell more blended whiskies than any other sector in the licensed industry • Clubs sell 20% of all vodka sold

DID YOU KNOW? • The club sector is worth an estimated £5billion • Clubs are independent businesses – they make their own buying decisions • Clubs are picking up displaced pub-goers and building business as pubs close • Clubs remain an intrinsic part of their communities – many for well over a century • Clubs adapt swiftly accordingly to changes in the economic environment EDITORIAL – REGULAR SECTIONS INCLUDE: • Brands News – Latest on the drinks industry • Legal Eagle – Legislation and lobbying • Ask The Experts – From energy buying to kitchen equipment • Club kitchen – Food focus and revenue raisers • HQ – From Health & Safety to personnel issues • Gaming – Latest legislation, gaming duty and VAT • Sports focus – Sports4Bars.com provides details of all the crowd-pulling fixtures

e-mail: info@clubmirror.com or call: 01753 272022

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Events and road shows, awards and beer festivals, are all part and parcel of our role – at the heart of clubland.

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Club Mirror is the exclusive mouthpiece of the club industry in all its guises. We lobby government and galvanize our industry. We’re a forum for debate and a surrogate Head Office for our independent and hard-to-reach sector. From sports clubs and social clubs to political clubs and working men’s clubs (and everything in between) we provide unique access to this receptive yet often underestimated audience.

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snapshot of opportunities CLUB AWARDS The Club Mirror Awards are the only awards serving the club sector. The eagerly awaited annual event, launched to great acclaim back in 1992, therefore continues to represent an exclusive and rare opportunity to bring together the independent club sector and suppliers at one venue. BEER FESTIVAL Our annual Beer Festival takes place in November, expertly run for us by the team at CAMRA. TRADE SHOWS Informal get togethers, providing suppliers with the opportunity to get together with club officials at small and intimate events. CLUB MIRROR CREATIVES A range of creative executions are available which will obtain high brand visibility. IN-JOURNAL SPONSORSHIPS In-journal sponsorships allow suppliers to maximise synergies between their brand/brands and the club channel. Brands can be associated with a particular section or feature within the magazine, ensuring high visibility and a unique promotion. CLUB AWARDS

Club Awards 2019

And the winners are... VISIT US AT www.clubmirror.com

The CMAE and Clubho use Europe team out in force at the were 2019 Club Mirror Awards at Doncaster Raceco urse on November 28, we celebrated all that’s great about where clubs. A number of CMAE clubs and membe rs were nominated and the night saw them march on stage to accept their well-deserved up trophies, earning their Mirror Awards Hall place in the Club of Fame. The night began with of Marston’s Beer a Beer Festival courtesy Company and a photo opportunity with some courtesy of BT Sport. fine silverware, The 2020 Awards will category, so to nomin include an International own, email info@ ate a club or enter your clubmirror.com.

AWARDS JUD GES

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CLUB MIRRO

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e-mail: info@clubmirror.com or call: 01753 272022


Welcome to ISSUE 9

AT THE HEAR

The Big In Enter the Media AwarSocial ds

The Rugby World Cup 2015 provided the perfect platform for the launch of this electronic magazine designed for our rugby club audience around the UK.

using this QR code

terview

: Brian O

T OF THE RU

GBY COMM

UNITY

’Driscoll

AVIVA Pr emiershi p season HQ Build – all you ing the Bu need to siness – know Legal Ea free advis gle – leg or y ser vic islative fre e e summe r ISSUE 10

AT THE HEAR

Ben Kay

– meet

Enter the Media AwarSocial ds

using this QR code

the man

T OF THE RU

GBY COMM

UNITY

on Rugby

Tonight Fixtures for the mo nths ahead HQ Build – all you ing the Bu need to siness – Legal Ea know free advis gle – leg or y ser vic islative up Free rac e date ing ticke ts for Do ncaster

Rugby clubs welcome business building ideas, up-to-the minute advice and input from the experts on all aspects of running a rugby club. Rugby is their heartland and building the club business to keep the players and supporters at the club week-in week-out is critical. A dynamic market with a passionate following across all age groups and all demographics, rugby clubs throughout the country are enjoying the support that our electronic rugby-focussed magazine provides.

Designed to help rugby club managers, committees and officials run ever more efficient and profitable clubs, Club Rugby will be announcing rugby club-specific events and an interactive programme of meetings and networking opportunities, all aiming to pull the rugby club industry still closer together. So watch out for our latest updates. RUGBY CLUBS TOLD US THAT... •Sector reports – are invaluable. Independent clubs operating in isolation relish learnings from their fellow clubs •Drinks reports – provide crucial insights into market trends •Special supplements – around special events help business-building ideas

Contents

20

24

•Legislation – is high on everyone’s agenda, as is lobbying ; of the Year Award the Rugby Club rts Time to enter rugby suppo announced; – 2015 winners Rugby Expo y event. Plus: national charit 2016. and plans for review of 2015

6 News

34

9 News special

nced nment annou 2015 the gover er In December ing a far broad strategy, target s Minister its new sports previously. Sport age group than h explains. Tracey Crouc

– the ones to watch 24 Six Nationss will be making their mark in the is Just which player Club Rugby analys s Champions? 2016 Six Nation watch. of the ones to

28 Viva Aviva!

the Year 11 Rugby Club of ted to present the 2015

is deligh we Club Rugby rs. Join us as of the Year winne . Rugby Club ation. night of celebr re-live a top

s of the Year 16 Call for entrie be Rugby Club

36

to club Could your ss Entry Form the speedy Expre 2016? Fill in find out.

– preview es s and coach 20 Six Nationsfrom leading player Top comment in the RBS 6 is set to unfold as the drama Nations title.

e-mail: info@clubrugby.org.uk or call: 01753 272022

Y 4 CLUB RUGB

ess ing the busin iership is reach for The Aviva Prem ’s predictions n. Club Rugby end of the seaso winner. tournament the ultimate

w Champions Cup Previe 31 European Rugby a dramatic final forecast such have Who could stage? And will the Cup's Pool weekend of We think so! ately prevail? Saracen's ultim

coming your way 34 Top live sportof Big Games coming up so be There are plenty website them. Sister big events sure not to miss highlights the which Sports4Bars.com and reveals club screens coming to the screening them. channels are

teers 36 Valuing volun of Communications for the , Head the James Stibbs ce, examines ation Allian Sport & Recre club volunteers. of encouraging importance

matters 40 Membership sses are often time consuming

proce ectly. Disciplinary if handled incorr be expensive es. and they can t Alex Peebl from legal exper Expert advice

liance 41 Mobility comp , from UK mobility and

Stock explores this Mick van der Pickerings, e specialist, maintenanc important issue.

41

for the club’s as a benchmark is often seen erfect. on being cask-p quality. Top tips

you’re worth assets 42 Insure for all ing club under-insur ger always a stranthank fully l is 43 Theft – it isn’t yee or club officia Theft by an emplo handle it when But how do you relatively rare. happens? unthinkable

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e tweak g you A few simpl list is in helpin ive your wine the perfect to how effect e on creating wine. Advic to sell more your club. wine list for

and club coffers 45 Bank balancesbank balance in the black might club’s Keeping the are some simple easy. But there account not always be money in the can help keep steps which club doors. away from the and creditors

rt special 46 Brands Repoclub spirits brands, Top 10 pack10 The UK's Top cask beers. Top 10 keg and aged drinks and

Ale 52 All Hail the offer reflects well on the club and A quality cask

ale

overall

wine 56 Winning with s can make all the difference

of The problem . getting worse appears to be

in 2016 58 Food trendsto be on top of the latest trends Everybody wants is no exception. and catering for 2016? So what’s hot

n costs down ll shares tips 60 Keeping kitche Purne chef Glynn rred Michelin-sta kitchen. y in the club on saving energ

kitchen 61 Kings of thebe a real profit booster for clubs Banqueting can ry. across the count

CLUB RUGBY

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snapshot of opportunities RUGBY CLUB OF THE YEAR Launched in 1992, the Club Awards continue to highlight the breadth and depth of clubland. Rugby Club of the Year is a crucial and important category within this. At last year’s Awards, Craig Doyle, Austin Healy and Sally nugent are just some of the celebs some of the celebs who joined us to applaud and celebrate rugby clubs across the country. And it didn't end there; our clubs were invited to join the BT Sports team for live broadcasts.

EKEN 2018/19 HEIN

ROUND 2

local time shown in your v Scarlets All times are ster Tigers y 19:45 Leice local time Gloucester Rugb 19 Oct ster Rugby v shown in your 13:00 Mun Wasps r Chiefs All times are 20 Oct ter Rugby v pique v Exete 19:45 Leins Castres Olym ouse 14:00 12 Oct Toul v y v RC Toulon 20 Oct Rugb urgh Rugby 13:00 Bath urgh Rugby 15:15 Edinb 13 Oct Edinb v er y Oct 20 tpelli s v Bath Rugb 16:15 Mon ster Rugby 15:15 Wasp 13 Oct 20 Oct r Chiefs v Mun ens v Lyon 15:15 Exete 17:30 Sarac 92 13 Oct r Rugby 20 Oct ets v Racing g 92 v Ulste 17:30 Scarl ster Tigers er 18:30 Racin 13 Oct v Montpelli 20 Oct r Rugby v Leice astle Falcons Olympique 17:30 Ulste 13:00 Newc y v Castres 13 Oct ow Warriors 21 Oct cester Rugb Glou iff Blues v Glasg 13:00 15:15 Card 14 Oct iff Blues ter Rugby 21 Oct Leins v Lyon v Card ouse 14:00 ens 16:15 Toul 14 Oct iors v Sarac 21 Oct Glasgow Warr ns 15:15 Falco 14 Oct on v Newcastle 16:15 RC Toul 14 Oct

SOCIAL MEDIA AWARDS – RUGBY CLUB OF THE YEAR These new Awards recognise those who are doing Social Media well. The inaugural winner for this category was Bedford Blues RFC. More details can be found at www.hsma.biz/ or at our Facebook page www.facebook.com/HSMAwards/ RUGBY CLUB BEER FESTIVAL – FREE TO READERS AND SPONSORS One of a number of beer festivals, our November Hail the Ale event takes place between 2-5pm at the same venue and on the same day as the Club Awards. Expertly run for us by the team at CAMRA it boasts a host of new brews and old friends in all their cask glory.

CUP CHAMPIONS

ROUND 1

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AT THE HEART OF

CLUB MIRROR READER INVITATION

NITY THE RUGBY COMMU

ISSUE 12

ine magaz sister .uk h with rg in touc .clubrugby.o ep ke www Then gby at Club Ru

Club Rugby

Enter the Social Media Awards using this QR code

readers enjoy

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Join us on set at Rugby Tonight

BT Sport

ver! South Audience Takeo and Wales head England, Ireland bar? behind your Summer Tours boost trade brands will Brands Which Battle of the d A

date with Club Also keep up to Rugby on twitter.

It’s a case of lights, camera, action as Club Mirror prepares for the next ‘audience takeover’ of BT Sport’s popular magazine show, Rugby Tonight. Care to join us?

Rugby Club

SPONSORED BY

IN ASSOCIATION

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WITH

Burton Rugby Club

JOINT WINNER

R 32 CLUB MIRRO

Judges’ comments:

“The mini junior section of and going from strengt the club is thriving h to strength,” says Philip Foster, Operat ions Manager. “We’ve also tied in with St George ’s Park and we’ve been using their training facilities once a week.” The club’s 15-18 year old ‘young ambassadors’ have been to Twickenham and represented the club, all of which has helped to increase membership, as has the promotion of the and visits to local schools club via the website . The club puts on live bands, has staged its first wedding, put on beer and BBQ festivals and hosted rallies bringin g in several thousand guests .

CLUB MIRROR 33

Burton Rugby Club

JOINT WINNER

W

ith the rugby season now well underway, what better way to celebrate than by joining us at a screening of Rugby Tonight? Packed with celebrities from the world of rugby, the screening is at BT Sport studios in Stratford, London, where you’ll enjoy a few drinks, a bite to eat and some rugby chat ahead of the live broadcast which goes on air at its usual time of 8pm. Free to readers, this will be our fourth audience takeover on November 14. See you on set!

collect their trophy

from Sean Ferris,

ACP Managing Director

(publishers of Club

Rugby), far left.

Newpor t Rugby Club

Judges’ comments:

RUGBY TONIGHT Club Rugbyholds ‘audience takeover’ of BT Sport’s popular midweek magazine show, Rugby Tonight with a huge turnout of teams from all over the country, including teams from various strands of the Armed Services. Readers arrive at the BT Sport studios in Stratford, London, where they are invited into the green room to have a few drinks, a bite to eat and enjoy some rugby chat ahead of the live broadcast which was to go on air at its usual time of 8pm.

Newport Rugby Club is on the up and up. Membership is on the increase and the club prides itself on being a caring, family friendl y venue. It focuses on reaching out to the community and, with a 70th year anniver sary coming up, is plannin g an open day with activities for all the family. The club double s up as a nursery during the day, thereby getting youngsters involved from a young age and ‘signed up’ as membe rs, with the parents gaining a ‘default membe rship.’ It holds lunches for the membership on Saturdays prior to games and fundraises for local causes.

VISIT US AT www.clubrugby.org.uk

Sally Nugent, far right,

welcomes Newport

Rugby Club on stage.

56 CLUB MIRRO R

e-mail: info@clubrugby.org.uk or call: 01753 272022

>


CLUBHOUSE

CLUBHOU S

Welcome to

EURO PE

EUROPE

Clubhouse Europe reaches members of the Club Managers Association of Europe, premium club owners, managers and key decision makers across Europe.

CMAE Conferen Register nocew –

E ISSUE 12

CLUBHOU S

MDPs –

new Direc tor of Ed Club Aw ucation ards – join joins CM the celebr AE Club sur ations veys – how to do the HQ Build m and wh ing the Bu y you sho siness – boo uld

EURO PE

sting effi ciencies and

Club Awards 2018 Time to shi – page 18 ne

saving cos ts

E ISSUE 13

Club Ma nagement Diplomas European – Oman CM Conferen AE memb ce – Succes ers celebra CMAE Wh sful com te ite Paper eback – managem Polar bea ent styles rs and pen for the futu guins – hig re? h per formanc e culture

Clubhouse Europe reaches key decision makers within large club operations – ranging from all forms of sports clubs to golf clubs and golf resorts. Predominantly members of the prestigious CMAE (Club Managers Association of Europe; www.cmaeurope.org) the CE of Wentworth is just one of our regular contributors. The magazine is written BY the sector FOR the sector. SOCIAL MEDIA AWARDS – GOLF CLUB OF THE YEAR These new Awards recognise those who are doing Social Media well. The inaugural winners for this category was Farleigh Golf Club and Golf at goodwood – this event was hosted by John Inverdale. More details can be found at www.hsma.biz/ or at our Facebook page www.facebook.com/HSMAwards/

OUR INDUSTRY CONTRIBUTORS Authorities in club marketing, consultants in club law, experts on groundsmanship and professionals in all elements of running profitable high-profile clubs, all share their expert advice, top tips and business-building advice.

e-mail: info@alchemycontractpublishing.co.uk or call: 01753 272022

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T DID YOU KNOW...? • That the highest proportion of golfers (64%) are ABC1? • That the second highest proportion of UK golfers (35%) are AB? • The average age for taking up golf is 15.5? • The average age of ALL golfers is 37? • That the UK has more golf courses than any other country in Europe?

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EUROP 30 CLUBHOUSE

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d and daily trips aroun ways. her of the Refres The new design storage cantly more FS2 has signifi comus models or space than previo thereby elimpetitive units, or wasted inating unusable space. tension Two large full-ex rs allow for sliding drawe access to fast and easy up pace products to speed drawer has a of play. Each as an g mechanism built-in lockin and is insulatadded safety feature ges and hot and bevera ed to handle each Additionally, cold products. al sanifitted with option drawer can be and ed to store inserts design tation-certified all stock is very ice. In reality, serve consumable easily accessible. three glazed unit contains FS2 rd The standa x 760mm of that provide 600mm storage modules space. merchandising dual-sided highly visible le features one to The snack modu es a visual display ard that provid pullout pegbo module is fitases. The snack purch e drive impuls

CLUBHOUSE EUROPE

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CLUBHOUSE EUROPE

snapshot of opportunities Golf Club

SPONSORED BY

IN ASSOCIATION WITH

Southport & Ainsdale Golf Club GOLF CLUB OF THE YEAR From Wentworth and the Royal Berkshire to smaller, community-focussed clubs, this Award is hard-fought and much prized. For this very reason we divide the category into three (by turnover and/or membership) to ensure an even playing field (or fairway!). CLUBHOUSE AWARDS The Clubhouse Awards were first launched in 2006 to applaud excellence in golf clubs across the UK. Now the Awards are back – and with a vengeance! The Awards will see entries from across the board – from owners and club managers to business development teams and membership managers. These unique Awards underline the significant role that the golf clubs are playing in the UK and Europe.

Judges’ comments: Founded 90 years ago and designed by the iconic James Braid, Southport & Ainsdale Golf Club has been revamping the clubhouse and is seeing the benefits. “Membership has increased because of the refurbishment,” says Marketing Manager John Walker. “The club hosted the British Boys Championships which gave the club a big boost and we’ve had an increase in ladies membership thanks to a big push there.”

Second from left: Bob Williams, Chief Executive of the Golf Club Managers’ Association, presents the Golf Club of the Year Award.

Categories will include • Best Business Initiative of the Year • Best Green Club of the Year • Best Marketing Initiative of the Year • Best Youth Initiative of the Year • Catering Club of the Year • Community Club of the Year • Refurbishment of the Year • Manager/Secretary of the Year • Steward of the Year • Chef of the Year • Golf Group of the Year • Clubhouse of the Year VISIT US AT www.clubhouseeurope.com

CLUBHOUSE CLASSIC The golfing fraternity is always keen to share their experiences, and where better than on the course? Our last tournament hosted 88 golfers from clubs around the country. Suppliers and sponsors are invited to participate in the informal trade show during the day, and to mingle with golfers and club representatives in the clubhouse.

e-mail: info@alchemycontractpublishing.co.uk or call: 01753 272022


Club Jou

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The Club & Institute Union – or CIU – is comprised of nearly 2,000 clubs which have a combined annual turnover in excess of £500 million. We are proud to have been appointed publisher and commercial partner of the CIU. Every month we work with Head Office to produce the association’s much sought-after official magazine Club Journal.

With our commercial hat on, we work to introduce appropriate suppliers to this organisation which works on behalf of its 2,000 member clubs to help them run the best club business that they possibly can. We run the CIU’s Annual Beer & Trades Exhibition, where some 700+ club decision makers attend before the CIU’s AGM. And we’ve extended – and now run – the CIU Racing Club, with discounts secured across the UK’s racecourses. (Nearly 2,000 club members attended Wetherby at the annual CIU Raceday Event last November.) Sheffield’s Annual Dog Racing is another well-attended event with sponsorship opportunities. We also join our CIU colleagues at the regular All Party Parliamentary Group of MPs, lobbying and campaigning for changes in the law.

EDITORIAL – REGULAR SECTIONS INCLUDE: • News and views – what’s happening in CIU clubs around the country • Brands News – Latest on the drinks industry • Sports – CIU competitions and what’s coming up on the big screens • Ask The Experts – advice from key suppliers • HQ – from Health & Safety to personnel issues

e-mail: info@clubmirror.com or call: 01753 272022

75p

INSIDE. ..


Club Journal

snapshot of opportunities ASSOCIATION UPDAT E – CIU’S

MEMBERS WITH CIU ASSOCIATE AND PASS CARDS ENJOY:

26TH BEER & TRADE S EXHIBITION

YOUR HOSTS

• Free entry into other affiliated clubs across the UK. • First class entertainment. • Compete in regional and national sporting contests – from darts and snooker to angling and dominoes. • Entries into the Dransfields CIU National Quiz. • Discounts on goods and services. • Expert legal advice. • Training and residential courses on club administration.

George Dawson CMD President

When? 7 April, 2017 Timings? 12-5pm Where? Norbreck Hotel, Blackpool, FY2 Kenneth D Green CMD General Secetary

John Batchelor NEC Member

Carol Goddard NEC Member

Sid Hicks NEC Member

RACE DAYS – AND THEY’RE OFF! Racing is a classic yet contemporary part of the club calendar. Clued up suppliers join in the excitement through sponsorships, money-off race day coupons or even naming their own race. IN-JOURNAL SPONSORSHIPS Limited space in the 150-year old magazine makes this money well spent. This demanding and discerning audience pick up on all things club-related. For stand out, suppliers can consider advertising, advertorials and sponsored pages – all under the auspices of the CIU and run only with their approval.

9AA

JOIN US • Find out what CIU's club

National accounts and suppliers are up to and what impact they could have on your club • Seek legal advice • See what's new in entertainment • Learn about sporting opportunities • Share your latest news and events with the Club Journal team • Network with other clubs

John Baker NEC Member

Geoff Blakeley CMD NEC Member

WHO EXHIBITED IN 2016? Ace Furniture Aon Avensure BOC BT Sport CAMRA Carlsberg UK Club Control Club Journal Dransfields Dunlop Heywood Heineken UK Redtooth

David Gravel NEC Member

Philip Larkin NEC Member

WHY YOU SHOULD JOIN US “This was our second trade Show at this splendid

Chris O’Neill CMD NEC Member

venue and was a huge success. We have aimed to provide an even more diverse and interesting line up for 2017 with new guests and a few surprises! Please take the opportunit y to visit the Trade Show in 2017 to keep right up to date on developme nts in clubland.”

Ken Roberts CMD NEC Member

Stephen Goulding, CIU Bob Russell CMD NEC Member

BLACKPOOL’S ANNUAL EVENT CIU’S Annual Beer & Trade Exhibition in Blackpool runs alongside the annual AGM and is therefore well attended by some of the most proactive clubs in the country. A variety of packages are available surrounding this event which gets bigger every year.

26TH BEER & TRAD EXHIBITION ES

John Tobin Vice-President

Suppliers – Due to a high level of re-booking s there are still a number of stands left but they going fast so call 01753 272022 or email info@clubjournal.co .uk Clubs – CIU HQ will

Geoff Whewell NEC Member

Head Office Manager

SEE YOU THERE?

George Smith NEC Member

be sending out

delegate/club informatio n in March. If you have any questions in the meantime, call 020 7226 0221 or email info@wmc iu.org.uk

Stephen Goulding Office Manager

44 • Club Journal

For sponsorship and exhibition opportunities please call Sean Ferris on 01753 272022.

Club Journal • 45

HQ – THE LATE ST FROM HEA

D OFFICE

NEWS IN BRI EF Contracts and available from Handbook still Branch Offic es The

CIU officials

attend APPG at Westmins ter

CIU Contracts have been upda and Handbook ted and reprin and are availa ble to buy from ted local Branch. your The document s Club Staff Hand available are: book Club Steward Contract Bar Manager Contract Bar/Cleaning Staff Contract Bar/Cleaning Staff Terms and Conditions of Employment Bar/Cleaning Temporary Staff and Conditions Terms of Club Staff Accom Employment modation Contr act The latest All-Par The club docu ty Parliam Westminster ments are price on Tuesday, entary Group for Non-P follows: £5 for d December 4 rofit Makin g Members’ each Handbook as Clubs took for each Contr ; £2.50 place in act (except The latest meeti the Staff Accom ng of the All-Pa modation Contr Club Parliamentary rty which is price act Group for NonMotion Pictur d at £1.30 as Members’ Clubs Profit Makin a special g stating that e Licensing Company (MPL limited editio (Clubs APPG n) and £1.50 they may need the ) C) took place at House of Comm for each Terms and Cond to purchase a licence if they ons on Tuesd December 4 broadcast anyth ay, These documentitions document. sport, music ing or news on televis other than s – available The meeting your branch was chaired by from clubs. ions in their – take Hindhead CBE, Lord Smith of legislative requi in all the current Joint Chairman It was agreed APPG and the rements. of that the the Clubs vast major Chief Executive Members’ Clubs Association of of the would have no ity of National Exec Conservative purchase the Clubs (ACC) and in attend licence and that need to ance Committee utive a be sent from dates for 2019 President Georg on behalf of the CIU were the Clubs APPG letter would The dates for e to make them to the MPLC the President John Dawson CMD, Viceaware of any National Execu meeting of the Tobin concerns held the Clubs APPG Kenneth D Green , General Secretary by tive Committee ’s stakeholders 2019 are as CMD . in The , meeti NEC follows: Hepworth CMD ng then addre Mem January 8/9/1 ssed the merge , CIU Legal Consu ber Les between the 0 r Allyn Walton, PPL and PRS ltant February 6/7 Gerry Sutcliffe For Music into one body whose (CIU Parliamentary purpose is to March 6/7 Liaison) and licens admin ing ister the of music used Stephen Goulding (Head in public. April 11/12/13 Office Manager). It was agreed On that the a letter clarify agenda May 1/2 body’s position Making Tax Digitawas a discussion of the regarding Mem ing the June 5/6 would be sent l initiative by bers’ Clubs which has the HMRC to PPL PRS Ltd July 3/4 aim of makin Clubs APPG from the g all businesses file their accou . August 7/8 nts Other topics Members’ Clubs online and whether some discussed includ September would be exem continuing recrui ed: 4/5 changes. pt from the tment of more the October 2/3 Parliament and Mem bers of It was agreed Members of November 6/7 that the Clubs the House of Lords to the send a letter to APPG would Clubs APPG ; curren December 4/5 the appropriate Government department in Government policy on gamin t order to seek g machines used in clubs clarification on any exemption and Annual Mee s for clubs. interpretations the variations in ting The of the Licensing 2019 dates next item on Thursday, April Authorities. Act by Local the agenda was letters received the NEC Meeting/E 11, 2019 by some clubs The next meeti from the xecutive Dinn ng of the Clubs Friday, April er be set at a later APPG will 12, date. Beer & Trade 2019 s Show (Norb reck Castle Hote l, Blackpool) Service Award Appli Saturday, April Please remem catio 13, 2019 AGM (Norb Certificates as ber to allow sufficient time when n Reminder reck Castle all applic applyi Hotel, ations are appro ng for your Blackpool) approved

14 • Club Journ

Servic at the monthly NEC meeting in ved initially by your local Branc e Award London (see left h Office then dates of all hand take around six the NEC meetings in 2019). column on this page for to eight weeks to be approved, engraved and signed .

CIU clubs ta

HQ – THE LATE

ke a bow at

ST FROM HEA D OFFICE

the Club Mi rror Awards 2018

The Club Mirr or Awards 2018 , which took Racecourse in November, place at Don caster are a national best members celebration ’ clubs so it of the coun was no surp Union’s fine try’s rise that so st clubs were many of the in contention across so man y categories

NEC Memb er Ken Gallagher Premie Roberts CMD alongs ide the rship Rugby trophy

Members of Pittshill Victor Award from sponsor Graemy Club celebrate on stage e Miller of ACE after Furniture (far receiving the ‘Committee right) of the Year’

on The Club Journa big screen at

l logo is projec the Club Mirror ted on to the Awards

All certificates al

New Eltham Social Managing Direct Club won the ‘Enter tainment Club or of catego of the Year’ ry sponsor Dransf for the second ields (far right) year runnin and Awards g and were co-host Mark presented with Lawrenson their trophy (2nd from right) by Chris Haley,

Club Journal

• 15

e-mail: info@clubmirror.com or call: 01753 272022

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opportunites

the Club Awards The one and only Club Awards are literally that – the ONLY Awards which recognise this amazing sector. Launched in 1992, the Awards attract an audience of well over 600 to witness the UK’s top clubs all vying for these exclusive accolades. From sports clubs and social clubs to political clubs and working men’s clubs, the breadth of this hard-to-reach sector is astonishing – thus the importance of Club Mirror and its Awards. From a supplier’s or sponsor’s point of view, the Club Awards can help a brand develop a high value in a sector that is truly independent, with no head office or central purchasing telling them what to stock. The club sector is the largest sector of the independent on-trade and is worth an estimated £5bn in wet sales alone. We can help unlock that potential at our club events by offering an audience of the key buyers from the very best UK clubs.

e-mail: info@clubmirror.com or call: 01753 272022


e-mail: info@clubmirror.com or call: 01753 272022


opportunities

lunches, launches and events From lunches and launches to awards and events, we provide a unique, up-close-and-personal route into clubs of all shapes and sizes. Whether it's a lunch for club associations or a set of informal awards (both pictured on these pages) we work with sponsors and suppliers to get the right message to the right people in the right way - and have fun doing it!

e-mail: info@clubmirror.com or call: 01753 272022


e-mail: info@clubmirror.com or call: 01753 272022


opportunities

lunches, launches and events And here’s our Club and Sports Association Champagne Reception...now an annual event.

e-mail: info@clubmirror.com or call: 01753 272022


e-mail: info@clubmirror.com or call: 01753 272022


opportunites

beer festivals Are Real Ales a key part of your business? Does your company help to provide true brews? Then join us... Be sure to get involved with our annual Hail the Ale Beer Festival. Join our club audience to discuss how you can help to improve their revenues – and yours – through the perfect serve, cellarmanship and marketing. Our clubs make the most of this event, to try out new brews and old favourites. We also invite along local publicans and hoteliers , just to provide an even greater opportunity for sales teams to do business on the day – face to face.

e-mail: info@clubmirror.com or call: 01753 272022

Welcome to the

club mirrIVoArL BEER FEST


e-mail: info@clubmirror.com or call: 01753 272022


clubmirror

clubmirror

AT TH E H E A R T O F TH E C O M M U N I TY

clubmirror

AT THE HEART OF THE COM M UNI TY

O c tober 2019

clubmirror

AT T H E H E A R T O F T H E C O M M U N I T Y

August 2019

clubmirror

AT T H E H E A R T O F T H E C O M M U N I T Y

July 2019

AT THE HEART OF THE COMMUNITY

May 2019

20 PREMIER LEAGUE GAMES LIVE AND EXCLUSIVE THIS DECEMBER

BRANDS REPORT Top sellers at the UK’s club bars revealed

Congratulations!

Soft Drinks Report RE P OR T: S US TA IN ABILIT Y •ASK THE EXPER T S• HQ BU I LDI NG THE BU SI NESS

Music to our ears?

Trends and top tips

Winners of the 2019 Hospitality Social Media Awards are announced at the House of Commons

AS K TH E EXPER T S •LI NNEWEB ER U PD ATE•C L U B B U S I NES S •FR EE R A C ED AY

C L U B AWA R DS C A LL F OR ENTR I ES •S U M M ER OF S POR T•FR EE R EA DER A U DI T S

HQ reports on PPL PRS Ltd C A LL F OR ENTRI ES•TRA PPI S T BE E R S • F R E E C O S T R E VI E W S • R A CI NG CL U B

Club Journal

Club Journal

Club Journal

Club Journal

Club Journal

December 2019

November 2019

October 2019

September 2019

August 2019

The magazine for all CIU members

Dransfields CIU Charity Raceday raises over £1,700 for the Union’s Education Programme

75p

The magazine for all CIU members

Candidates announced for the 2020-21 election

INSIDE...

75p

INSIDE...

The magazine for all CIU members

Members enjoy a grand night out at Owlerton Greyhound Stadium

75p

INSIDE...

Editor’s Letter . . . . . . . . . 2

Editor’s Letter . . . . . . . . . 2

Club News . . . . . . . . . . . . 3

Club News . . . . . . . . . . . . 3

Club News . . . . . . . . . . . . 3

CIU Racing Club. . . . . . . 9

CIU Racing Club. . . . . . . 9

Club of the Month . . . . 11

Clubs of the Year. . . . . . 11

Traditional Club of the Year. . . . . . . . . . . . . . . . . . . . 11

HQ . . . . . . . . . . . . . . . . . . 14

HQ . . . . . . . . . . . . . . . . . . 14

HQ . . . . . . . . . . . . . . . . . . 14

Club Outings. . . . . . . . . 18

Club Outings. . . . . . . . . 18

Editor’s Letter . . . . . . . . . 2

Crossword . . . . . . . . . . . 21

Club Outings. . . . . . . . . 18 The NEC election will take place in December

Crossword . . . . . . . . . . . 21 Sport . . . . . . . . . . . . . . . . 22 Left Pictured, left to right: Wetherby Racecourse Chief Executive Jonjo Sanderson presents a cheque to Union General Secretary Kenneth D Green CMD and Union Vice-President Geoff Whewell

The 2019 Dransfields CIU Charity Raceday, held at Wetherby Racecourse on Saturday, November 16, raised a total of £1,714 for the Union’s Education Programme. The racecourse and its caterers, CGC Events, each gave a donation of £1 for every CIU member who attended the event, with 857 club men and women enjoying themselves in the CIU Marquee alongside the paddock where they were able to enjoy discounted drinks at the John Smith’s bar and hearty food. Union General Secretary Kenneth D Green CMD and Vice-President Geoff Whewell accepted a cheque on behalf of the CIU from Wetherby Chief Executive Jonjo Sanderson. Also attending the event were NEC members Geoff Blakeley CMD, Carol Goddard, Dave Gravel CMD, Les Hepworth CMD, Chris O’Neill CMD and Bob Russell CMD as well as former Union General Secretary Kevin Smyth and, from race sponsor Dransfields, Managing Director

Chris Haley and Operations Director Trevor Roberts. “As always it was our great pleasure to welcome so many CIU members to Wetherby and I hope that all who attended enjoyed our Yorkshire hospitality,” said Sanderson. Kenneth D Green CMD added: “Many thanks to all of the Union members who came along to Wetherby Racecourse to support what is the biggest date in the CIU’s sporting calendar. “On behalf of the Union, I would like to thank both Wetherby Racecourse and their caterers CGC for providing our members with a very enjoyable day out and for the donations to the Union’s Education Programme. “We also thank Heineken UK for providing money-off vouchers at the John Smith’s bar in the CIU Marquee. “We must also express our gratitude to Dransfields for their continued support as title sponsors of this annual event.”

The candidates for the 2020-21 Presidential and National Executive Commitee election have now been finalised. There are three candidates for the role of President – Durham Branch Secretary George Smith, Wessex Branch Secretary John Wood CMD and West Yorkshire Branch Secretary George Dawson CMD. Two NEC places are being contested, in District 4 (York City, Leeds, Wakefield and Doncaster) and District 5 (West Yorkshire, Heavy Woollen and South Yorkshire). The two candidates vying for District 4 are incumbent NEC member and Doncaster

ELECTION TIMELINE Acomb WMC set for charity pantomime

Monday, November 4 Ballot papers issued to all clubs

Acomb Working Men’s Club in York will be hosting a charity panto in January entitled ‘Oh! What a Circus’ and performed by the Blue Light Theatre Company. The production will raise funds for York Against Cancer and the Motor Neurone Disease Assocation. To buy tickets, contact the Box Office on 07933 329654 or visit the website: www.bluelight-theatre.co.uk

Tuesday, December 3 Deadline for Ballot Papers to be received at Head Office Friday, December 6 Ballot Count at Head Office Notification to Candidates and NEC Official Release to Branch Secretaries, Club Journal and Head Office

www.wmciu.org.uk

Sport . . . . . . . . . . . . . . . . 22

Union General Secretary Kenneth D Green CMD (third from right) and Dransfields Operations Director Trevor Roberts (second from right) make a presentation following the feature race at Dransfields CIU National Charity Racenight which took place on Tuesday, September 17

Club members flocked to the 2019 Dransfields CIU Greyhound Racenight held at Sheffield’s Owlerton Stadium on Tuesday, September 17. The annual event saw a number of CIU officials in attendance, including General Secretary Kenneth D Green CMD and NEC members John Batchelor and Les Hepworth CMD. There was a total of 14 races on the night and to add to the evening’s excitement, the

Major milestone for Lakeside’s Liz Perry Elizabeth Perry, the Stewardess of The Lakeside Sports & Social Club in Sunderland achieved a major milestone in September when she celebrated 40 years in the role. Elizabeth, a former England Darts International (pictured above with Club Treasurer Terry Keogh), has been a key factor in the club’s success over the years and has also been a tireless fundraiser for the Guide Dogs For the Blind charity, raising enough money to fund the training of a total of 26 guide dogs.

Book now for the ACM dates in November

Unit 3 – Management, Finance & Administration November 9 – Dinnington Village Club (Northumberland) November 23 – Sturdee Social (Kent) To book a place on the upcoming courses in November, please contact Cath Fitzpatrick at Head Office by telephone on 0207 226 0221 (Ext. 238) or by email: cfitzpatrick@wmciu.org.

Club of the Month: Crookes Social Club This month’s Club of the Month is Crookes Social Club in Sheffield. The club was founded in 1919 and continues to be at the heart of its community with a full entertainment programme, including live music, bowls, snooker and a well-priced bar with a fantastic range of drinks including cask ale. The club marked its Centenary with a three-day celebration in August. To read the full article on the club, see pages 11-12.

Don’t miss out on a fantastic day of jump racing and fun in November Tickets are now available for the annual Dransfields CIU National Charity Raceday which takes place on Saturday, November 16 at Wetherby Racecourse. This is one of the highlights of the CIU’s sporting calendar with clubs from all over the country heading to Yorkshire to enjoy a superb day’s hospitality in the Union’s exclusive CIU Marquee adjacent to the racetrack. It’s also a bumper day for charity with the event raising over £35,000 for the CIU’s chosen charities since it started at Wetherby in 2006, with both Wetherby Racecourse and their catering partner CGC Events Ltd donating £1 from every CIU package sold. Jonjo Sanderson, Chief Executive and Clerk of the Course at Wetherby Racecourse, is certainly looking forward to welcoming Union members to the venue in 2019: “Dransfields CIU National Charity Raceday is always a special fixture in the Wetherby calendar and this year is no exception with attendees guaranteed to enjoy some top-class sporting action and hospitality in the CIU Marquee next to the Paddock,” he said.

INSIDE... Editor’s Letter . . . . . . . . . 2 Club News . . . . . . . . . . . . 3 Club of the Month . . . . 11 HQ . . . . . . . . . . . . . . . . . . 14 Club Outings. . . . . . . . . 18 Crossword . . . . . . . . . . . 21 Sport on TV . . . . . . . . . . 22

Dransfields CIU National Charity Raceday takes place on Saturday, November 16

Tickets for CIU members are priced at £17.50 and include a Paddock Admission Badge, Official Racecard, ‘Pie & Peas’ voucher and a set of ‘50p off a pint’ vouchers courtesy of Heineken UK. You can order tickets direct from the racecourse – online, by telephone or by filling in the booking form in the supplement which came with this issue of Club Journal.

Unit 2 – Other Law & Regulations (Part 2) October 12 – Lamberhead Green (Manchester) October 26 – Sturdee Social (Kent) Unit 3 – Management, Finance & Administration November 9 – Dinnington Village Club (Northumberland) November 23 – Sturdee Social (Kent) To book a place on the upcoming courses in October or November, please contact Cath Fitzpatrick at Head Office by telephone on 0207 226 0221 (Ext. 238) or by email: cfitzpatrick@wmciu.org. See page 14 for more details. Sid Hicks

This month’s Club of the Month is Radford Social Club in Coventry. Earlier this year, the club marked its centenary with a full week of special celebratory events, including a gala dinner, an inter-club games tournament and a Gin and Prosecco Night. The club is renowned for its live entertainment and many big names have performed there over the years. To read the full article on the club, see pages 11-12.

The Financial Conduct Authority (FCA) has launched a new online portal for mutual societies. Societies that sign up to the portal will be able to submit applications and annual returns directly to the FCA online, instead of sending them by email or post. The portal is designed to provide an easier and more convenient way to make applications, and is also expected to improve the annual returns process. The FCA is encouraging all societies to sign up, if possible, as the portal is designed to provide a faster, easier, more convenient experience for societies. Societies can enter information directly into the portal instead of having to download forms and save them on a computer. It is also possible to save a partly completed application and come back to it later. There will also be less information to enter than with the old FCA forms. The FCA also says that the portal will give societies better access to their registration documents as societies will be able to simply log in and access recently registered documents.

75p

INSIDE... Editor’s Letter . . . . . . . . . 2 Club News . . . . . . . . . . . . 3 Club of the Month . . . . 11 HQ . . . . . . . . . . . . . . . . . . 14 Club Outings. . . . . . . . . 18 Crossword . . . . . . . . . . . 21 Sport on TV . . . . . . . . . . 22

The Financial Conduct Authority has launched a new portal for mutual societies

Submitting through the portal will also provide applicants with email updates on the status of their application. The portal is online and available now. societies can sign up to it by entering the following link in their web browser and following the on-screen prompts: societyportal.fca.org.uk For enquiries about the new online portal, societies should contact the FCA by email at: mutual.societies@fca.org.uk or by telephoning 0300 500 0597.

Wetherby Raceday tickets now available Tickets are now available for the annual Dransfields CIU National Charity Raceday which takes place on Saturday, November 16 at Wetherby Racecourse. Tickets for CIU members are priced at £17.50 and includes a Paddock Admission Badge, Official Racecard, ‘Pie & Peas’ voucher and a set of ‘50p off a pint’ vouchers courtesy of Heineken UK. To order tickets for what is sure to be a great day of sport, fill in the special booking form in this month’s Racing Club supplement or telephone the racecourse via the number which can also be found in the supplement. Sid Hicks

Racing Club

Dransfields CIU Charity Raceday Saturday, November 16, 2019

Free racenight for all CIU members Sheffield’s iconic Owlerton Stadium will be hosting the Dransfields CIU Racenight on the evening of Tuesday, September 17. This great event is a fantastic opportunity to witness some top-class dog racing on one of the best tracks in the country. Tickets for the evening are free to CIU members and include a drink, nachos and a bet. If you would like to attend, simply fill in the form that you will find on page 15 of this issue and post it to us at Club Journal.

www.wmciu.org.uk

AT THE HEART OF THE RUGBY COMMUNITY

ISSUE 11

The magazine for all CIU members

Club urged to log on to new FCA online portal for mutual societies

www.wmciu.org.uk

AT THE HEART OF THE RUGBY COMMUNITY

ISSUE 10

75p

ACM places available in October/November Club of the Month: Members wishing to obtain the Union’s Award in Club Management (ACM) can attend day Radford Social Club sessions in October and November.

www.wmciu.org.uk

AT THE HEART OF THE RUGBY COMMUNITY

ISSUE 9

CIU Sweepstake prize was won by Boughton Social Club who correctly picked the winning dog for ‘Heat 3, Trap 3’. Union General Secretary Kenneth D Green CMD said: “It was another great night at Owlerton Stadium. Our sincere thanks go to all the clubs who supported Dransfields CIU Greyhound Racenight as well as our trade sponsors, Dransfields, Coventry Silvercraft, Club Control and BT Sport.”

There are two day sessions taking place in November for those members wishing to obtain the Union’s Award in Club Management (ACM). The two sessions cover Unit 3 of the course and future sessions, covering Units 1 and 2 will be published in Club Journal when the arrangements are finalised. Each day session costs £30 and includes a workbook that covers all the topics covered in the Unit.

www.wmciu.org.uk

AT THE HEART OF THE RUGBY COMMUNITY

ISSUE 8

Sport on TV . . . . . . . . . . 22

Crossword . . . . . . . . . . . 21

Branch Secretary Dave Gravel CMD and Leeds Branch Secretary Glenn Doyle. District 5 is being contested by incumbent NEC member and Heavy Woollen Branch Secretary Les Hepworth CMD, former NEC member Philip Larkin and Mark Fergusson. The remaining 10 Districts will be uncontested as will the election for the role of Vice-President, with Geoff Whewell continuing in the post. All CIU members are urged to make their vote count in the coming election and have their say on the future direction of the Union.

The magazine for all CIU members

AT THE HEART OF THE RUGBY COMMUNITY

ISSUE 12

Mission impossible? The British & Irish Lions head to New Zealand

Summer Tour Preview: England to Argentina

The Big Interview: Brian O’Driscoll

Sporting fixtures – who’s showing what and when

We talk to Sky Sports commentators Stuart Barnes and Miles Harrison

Enter the Social Media Awards

www.sports4bars.com

The top new products to boost your club’s bottom line

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Entries now open for ‘Rugby Club of the Year’ AVIVA Premiership season – all you need to know HQ Building the Business – free advisory service

Ben Kay – meet the man on Rugby Tonight Enter the Social Media Awards

Fixtures for the months ahead – all you need to know

The NatWest 6 Nations Championship Enter the Social Media Awards

Full TV schedule for the Six Nations

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Our audience takeover of BT Sport’s Rugby Tonight

Champions Cup reaches the quarter-final stage

Enter the Social Media Awards

Audience Takeover! Club Rugby readers enjoy a night out at BT Sport

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Battle of the Brands Which brands will boost trade behind your bar?

Summer Tours England, Ireland and Wales head South

CLUBHOUSE CLUBHOUSE CLUBHOUSE CLUBHOUSE CLUBHOUSE EUROPE

Clubhouse Europe FREE cost reviews – page 17

ISSUE 18

Legal Eagle – legislative free summer

EUROPE

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ISSUE 17

HQ Building the Business – free advisory service Legal Eagle – legislative update

HQ Building the Business – free advisory service

Awards Could you be our Rugby Club of the Year?

Free racing tickets for Doncaster

EUROPE

ISSUE 16

EUROPE

ISSUE 15

EUROPE

CMAE Conference – review and picture gallery Club Mirror Awards – and the winners are? Going green – sustainability and green schemes Management Development Programme – latest updates Volunteers – how to keep them onside

Clubhouse Europe FREE cost reviews – page 13

CMAE – flying into new territories November Conference – see you there? Call for entries – proud of your club? It’s time to shine Management Development Programme – latest updates

Clubhouse Europe FREE cost reviews – page 18

CMAE – breaking new ground in Europe Club Awards 2019 – CMAE call for entries Crisis Training – protecting the club Management Development Programme – dates for the diary

Clubhouse Europe Buying Group – page 20

CMAE European Conference – review and rewind Club Awards 2018 – announcing the winners Interviewing techniques – welcome to'Tombstone-ing' Management Development Programme – dates for the diary

Alchemy Contract Publishing Ltd Gainsborough House, 59-60 Thames Street. Windsor SL4 1TX

Clubhouse Europe Buying Group – page 22

MDPs 2018 – full programme announced Time to shine – enter the 2018 Club Awards Welcome to the finnish line – golfing life in Finland Recruitment – hire for passion, train for skills

ISSUE 14


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