Resolving the Problem of High Customer Subscription Management Costs

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Cas eSt udy

Res ol vi ngt hePr obl em of Hi ghCus t omerSubs c r i pt i on ManagementCos t s ForaL eadi ngHeal t hc ar e I nf or mat i c sCompany

ABOUTTHECLI ENT Thec l i enti sawel l knowni nf or mat i c ss er vi c esor gani z at i on, headquar t er edi n Bend, Or egon, USA.Theypr ovi deheal t hc ar ei nf or mat i c ss ol ut i ons t ovar i ousl eadi ngor gani z at i ons , ac r os st hewor l d.

PROJECTOVERVI EW Thec us t omerappr oac hedusf orac os t effec t i v eal t er nat i v et oZuor a, t hei r s ubs c r i pt i onmanagements y s t em. Theyal s os oughtourhel pi nr es ol vi ngdat a s y nc hr oni z at i oni s s uesandaut omat i ngt hei rpr i c i nganddi s c ountappr ovalpr oc es s es .

I T

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CHALLENGES Hi ghl i c ens er enewal andmai nt enanc ef eeofZuor a Theus eof3s y s t emsl edt odat as y nc hr oni z at i oni s s ues I nabi l i t yt opr oduc eal l dat ar epor t si nSal es f or c e Nos y s t em t opr ov i deas i ngl ev i ewofoppor t uni t i es

SOLUTI ONPROVI DED BYSOLUNUS Aspar tofourt ai l or mades ol ut i on, wei mpl ement edSubs c r i pt i onManager andSal es f or c eSal esCl oud.Weal s oaut omat edpr i c i nganddi s c ountappr ovalvi a mul t i t i erappr ovalr ul esandc r eat edapaget oaddal lpr oduc t s . Thes ol ut i onal s oi nc l udedt hef ol l owi ng.

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BUSI NESSRESUL TS

100%

40%

33%

Reduc t i oni n Zuor ar el at edCos t s

Gr owt hi n Empl oyeePr oduc t i vi t y

I nc r eas ei n Sal esRevenue

Looki ngt oEl i mi nat et heNeed f orCos t l yThi r dpar t ySubs c r i pt i onManagementTool s ? Cont ac tUs

ABOUTSOLUNUS Sol unusi sadedi c at edSal es f or c epar t neror gani z at i on, headquar t er ed i nDal l as , Texas . Ourunr el ent i ngf oc usonc ompr ehendi ngt heuni que needsofourc l i ent sc oupl edwi t hourunr i val edexper t i s eoft he Sal es f or c epl at f or m enabl esust odel i v ert heper f ec ts ol ut i onst hat c r eat et hebes tval ue.

WHATCANI TFI RMSEXPECT BYPARTNERI NGWI THSOLUNUS?

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Subs t ant i ali mpr ov ement i ns al espr oduc t i vi t y

Huger educ t i oni n dec i s i onmaki ngt i me

Cons i der abl ei nc r eas ei n c us t omers at i s f ac t i ons c or e

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