Retail capability 4

Page 1

Retail Services The Different Experience


Date

Dear We are pleased to share the approach we bring to clients in the changing world of the retail industry, the zest to offer that different customer experience in an increasingly online world. At Colliers International it is always about our clients business in executing retail real estate strategy. We believe that to create a different experience, you require passion, and understanding our clients’ business is our passion. With a passion for your business, we look forward to providing a different experience in retail real estate services. Faithfully,


Retail Services The Different Experience

part one

Who we are? part two

What we do? part three

Our Experience part four

Contact Us


Colliers International is a leader in global real estate services, defined by our spirit of enterprise. Through a culture of service excellence and a shared sense of initiative, we integrate our worldwide expertise to accelerate to success of our clients.


part one

Who we are? $2.1 BILLION

$75 BILLION

5,800 ADVISORS

15,800 PROFESSIONALS

485 OFFICES

1.46 BILLION

IN ANNUAL REVENUE

IN 63 COUNTRIES

IN OVER 80,200 TRANSACTIONS

SQUARE FEET MANAGED

5


part two

What we do?


Our Services As global real estate consultants, Colliers is at the fore front of the latest retail trends and innovations driving real estate requirements. We understand that your business is not just a location but an environment that needs to evoke a different customer experience. Everything we do at Colliers is to augment our clients’ probability of success, not only through the science of real estate locations, but also the art of translating business requirements that make real estate locations a competitive advantage. Our retail services consist of complementary expertise in the various types of retail real estate and locations. The cross market activity and intelligence enables us to thoroughly cover the market for clients. With our ears to the ground, we accelerate the speed-to-market of many clients with alternative upcoming locations and offmarket opportunities.


Integrated RS services model:

Shophouse F&B Immersed in the F&B community and at the forefront of the next wave

New use, proprietary knowledge over a rare and fragmented ownership market

Project Repositioning Consultancy Creating new retail spaces

Fit Out and Construction Project Management Integration of retail design and site works for consistency

*We are structured with dedicated research teams to capture and analyse market information in providing clients real-time insights and underlying trends.


Project Management • Technical Due Diligence • Alterations and Additions • Interior Design/Architectural/ Engineering Brief • Builder’s Brief • Contract Tendering and Awards • Authority Submissions • Construction and Fit Out Management • Project Completion and Handover

Project Leasing

Knowledge Management

• • • •

Highest and Best Use Consultancy Positioning and Tenancy Mix Leasing and Negotiations Lease Structures and Contracts

F&B and Hospitality • • • •

Location Mapping Benchmarking Lease Negotiations Lease Structures and Contracts

Shop House • • • •

Highest and Best Use Consultancy Target Tenancies Leasing and Negotiations Lease Structures and Contracts

Knowledge Management • • • •

Market Research and Trends Market Intelligence Market Demand and Supply Database Analysis and Marketing


Process At Colliers International, we bring to clients the best solutions as a result of a methodical process. From inception to implementation, the process is focused on first understanding and meeting business objectives.

Project Fit Out Management

4

Lease Structuring & Implementation

3

Option Analysis

2

Business Analysis

1


Interior Design Contract Tender Project Construction Management

Negotiations Final Recommendations Lease Documentation

Options Profile & Site Inspections Location Analysis Shortlising Decision Matrix

Customer Demographics Location Mapping

Cost Analysis Space Efficiency Analysis

Importantly, upon completing due process, our clients are empowered to make timely informed decisions critical for securing choice real estate locations in a highly competitive retail industry.


part three

Our Experience At Colliers we are clear that we only succeed if our clients succeed in meeting their business objectives. This has resulted in XXX% of our business originating from client referrals. A compendium of our works as follows:



part four

Contact us The difference is in our passion to understand your business.

Client Services

F&B Specialists

Calvin Yeo +65 6531 8671 calvin.yeo@colliers.com

Gary Nonis +65 6531 8671 gary.nonis@colliers.com

CEA Reg. No. : R002952E

CEA Reg. No. : R002952E

David Fernando +65 6531 8671 david.fernando@colliers.com CEA Reg. No. : R002952E

Shaffiq +65 6531 8671 shaffiq@colliers.com

CEA Reg. No. : R002952E

Shophouses Specialists

Fashion & Services Specialists

James Wong +65 6531 8671 james.wong@colliers.com

Sebastian Sim +65 6531 8671 sebastian.sim@colliers.com

CEA Reg. No. : R002952E

Nurhuda Nordin +65 6531 8671 nurhuda.nordin@colliers.com CEA Reg. No. : R002952E

CEA Reg. No. : R002952E

Goh Ting You +65 6531 8671 ting-you.goh@colliers.com CEA Reg. No. : R002952E

Colliers International

1 Raffles Place #45-00 One Raffles Place Singapore 048616 TEL +65 6223 2323 | FAX +65 6222 4901 RCB 198901352R | Agency License No. L3004691J

www.colliers.com

Accelerating success.


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