Facilitating Conversations about Mental Health Created by Alex, Audrey, & Kelly
Define Problem & Scope
How might we address mental health in rural areas, with a focus on Farmington, MO?
Define & Scope: Connecting Access to Outcomes
Research & Explore
Notes from BJC
Farmington ClubHouse
Farmington BJC Clinic
Synthesize & Ideate
Feelings of being overwhelmed
Observations
Awareness on how to help→ not hurt Understanding person vs. disease
Help guide the supporter
Patterns
Easy information access on how to help General awareness
Guidance for personal relationships
Insights
Dealing with diagnosis Healthy ways to support loved ones
Pamphlet containing advice for supporter
Design Direction
Online quiz to see what help one needs Online guide with advice for action to take
How might we combine physical and digital products and services into an integrated whole that addresses mental health for people in rural communities?
Synthesize & Ideate
How might we... facilitate difficult conversations around mental health? educate people dealing with mental health? create a product that is accessible both physically and digitally?
Synthesize & Ideate
How might we... provide structured conversation starters and communication strategies for people to express their needs and receive support around mental health?
Synthesize & Ideate
An online quiz to determine which category of mental health one falls into: Supporter, Self Reflection, Outreach, or Group. A set of cards to start and facilitate conversations about mental health.
Personas
Group is a set that provides conversation tips on how to discuss mental health with
Group
a large group, and make sure everyone involved feels comfortable in their position.
Manager Personas
Employee 1
Employee 2
Employee 3
A supporter is someone seeking to help a friend or loved one who is struggling with
Supporter
mental health issues and wishes to find better ways to talk about their mental illness and create an open dialogue.
Lethargic Larry Personas
Concerned Connie
Self Reflection is for someone searching for methods to help themselves. They
Self Reflection
could be undiagnosed or unsure if they have a mental illness, or seeking new methods of therapy and treatment.
Wondering Wendy Personas
Outreach is for someone looking for the support of a friend in dealing with their
Outreach
mental health. We would provide a system to help tell someone you need mental health support and provide ways to discuss your needs with them.
Seeking Sarah Personas
Helpful Hailey
Supporter =
Helpful Hailey
Storyboard
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
Prototype & Test
“ We all have mental health issues, we just don’t all have a diagnosis. Part of maintaining good mental health is being able to have these kinds of conversations. We know that good mental and physical health comes from tightly knit communities, and the more we’re healthy with each other, the less we have to go all the way to the doctor.” Interview with Brown School MSW Test User, Brittany
Design & Deliver
Website
Website
Cards & Packaging
Cards & Packaging
Cards & Packaging
Cards & Packaging
Cards & Packaging
Stickers
Cards & Packaging
Cards & Packaging
Cards & Packaging
Cards & Packaging
Thank you