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1Z0-1037-20 Certification Detail Exam Code
1Z0-1037-20
Full Exam Name
Oracle Knowledge Management 2020 Implementation Essentials
Number of Questions
55
Practice Exams
1Z0-1037-20 Online Practice Exam
Passing Score
64%
Time Limit
85 minutes
Recommended Training
Oracle Service Cloud Learning Subscription
Syllabus Topics for Oracle 1Z0-1037-20 Exam Topic Name B2C Service Knowledge Foundation B2C Service Products and Services - Common Features
Reports Knowledge Advanced
Oracle 1Z0-1037-20 Exam Questions
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01. In Knowledge Advanced, which three tasks can be filtered? (Choose three.) Option a) tasks related to specific content types only b) tasks that are assigned
c) open tasks only d) tasks for specific users e) tasks that are unassigned
ANSWER c) open tasks only d) tasks for specific users e) tasks that are unassigned
02. How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal? Option a) User groups
b) Console Roles c) Profiles d) Views
ANSWER a) User groups
03. What two factors are responsible for ranking of an answer? (Choose two.) Option a) display position b) number of answers linked to that answer
c) number of searches for that answer article d) solved count based on customer activity
ANSWER a) display position c) number of searches for that answer article
04. After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced? Option a) 1000 b) 100 c) 50 d) 500
ANSWER b) 100
05. How can you access the Report Explorer? Option a) Home > Configuration > Report management > Report explorer
b) Home > Configuration > Report Explorer c) Home > Analytics > Report Explorer d) Home > Analytics > Report management > Report explorer
e) Home > Configuration > Report management
ANSWER c) Home > Analytics > Report Explorer
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