Policy Reminders

What is the Toscana Violation Enforcement Policy?

The full Violation Enforcement Policy is available to residents at all times on the ToscanaLiving.net website under Documents->Governing Documents-->Policies.

This policy provides your Toscana management company the authority to enforce the CC&R's, Design Guidelines, and Rules and Regulations of the community. The Toscana Violation Enforcement Policy also designates in what way and how often a violation, and even fines, can be placed on a resident account. The Association takes a stance of providing education first in the violation process, which is why residents in violation of these policies first receive a "Courtesy Notice, " prior to being officially entered into the violation process. Once a letter has been sent, residents have 21 days to "cure" the violation, allowing ample time for the letter to be mailed, delivered, opened and action to be taken.

If the Association office is not contacted and informed that the situation has been remedied or provided with information on planned remedies, the violation is able to be "escalated" after those 21 days. Upon the second escalation, residents will start receiving fines in $50 increments.

While most Toscana violations are closedout after the first courtesy notice, we do occasionally see "repeat offenses" in regards to policies such as: annual homeowners insurance policy updates, patio and parkade storage, and common area décor. It is important to fully read and understand all your community CC&R's, guidelines and other policies to ensure you stay in compliance at all times. A great way to get an overview of the most-commonly addressed concerns is by reading the Toscana Living Guide, which is provided to all new residents upon their orientation and available to current residents at all times on the ToscanaLiving.net website under Documents-->Forms-->New Move-In. This document is regularly updated to reflect staff and policy changes, as well. Of course, another great way to stay up-todate is to keep an eye on the Association email communication, such as the Toscana Tidbit series, community meeting updates, and the Toscana Living Magazine.

Please note: the Violation Enforcement Policy applies only to standard violations. There are separate enforcement policies available in the Policies section of the ToscanaLiving.net website for items such as: pets/pet waste, short-term rentals, and parking.

Don't Feed the Animals

Speaking of community policies, we'd like to take a moment to address some concerns your neighbors have shared in recent weeks. First, we would like to remind all residents not to feed any animals that are not a member of your household. This includes birds, javelinas, and adorable stray kittens. Not only can feeding wild animals keep them coming back to, and defecating all over, the Toscana property, it also does not allow them to properly survive in the wild. Check out this article from the USDA on why feeding wild animals can be harmful to both you and the animals. If you are one of our well-meaning residents trying to keep the wildlife fed, please consider volunteering for, or donating to, local animal rescues rather than feeding them onsite.

Be Considerate in Amenity Spaces

As more of our wonderful Toscana residents return to the property, the usable space in your amenities is becoming limited. In an effort to avoid seating and other amenities being taken up by absent residents, we are asking that residents be courteous and avoid pre-reserving space in common areas such as the pool or gym. Towels and other personal items left unattended at the amenity centers will be removed and brought to the Palazzo Centro office for pick up at a later time. We appreciate your assistance in ensuring that all Toscana residents are given equal opprtunity to enjoy their amenities.