Vendor Reminders

by Daniel Renteria

We often get calls from residents to help one of their contractors gain access to various utilities or services associated with their unit. This month I would like to provide some information for residents to utilize while calling out a vendor or contractor.

A very common question we get is "where is the air conditioning compressor for my unit?"

The air conditioning compressors are located on the roof of all buildings, except for the Casitas. Those would be located in the back of the property on the ground level. In the three story section of all buildings there is a stairwell with a small roof access door where your contractor is able to access the roof from. A roof access stairwell for the fourth floor is located on the opposite side.

To gain access, the contractor must stop at the guardhouse, advise them that they need access to the roof, and provide the attendant with an ID. All compressor units will be labeled with the unit number and would be directly above each condo unit. Electric meters and main breakers can be located in the parkades. These will also have a clip labeled with the condo unit number on it. You are able to find the telephone and television connections in the utility closets, located on each floor and at both ends of the buildings. They will be labeled with the condo unit number for easier identification. To gain access to the closets the service technician can obtain a key from the front gate attendant with the same process as previously mentioned.

When it comes to the other utilities, each building is on a master meter for gas and water. Clusters of condos can be isolated for temporary shut off if a gas line repair is needed in a unit. In this case, we ask that the owner contact the HOA office to coordinate that activity, ideally with at least 48 hours notice.

Water to the individual unit can be turned off through an access panel located on a wall of the laundry room for all buildings except building 10, where they are in the ceiling. In a situation where you cannot turn the water off in your unit, arrangements will need to be made to have the building shut down so the owner can have repairs made to the unit’ s isolation valves. Hot water is supplied to the buildings through a boiler system; therefore, each individual condo units does not have a water heater.

For any questions regarding the building utility system feel free to contact the HOA office at 480-585-0808