Growing Opportunities— 365 Days a Year
Here Comes the Sun
AngelfAce® Blue SUPeRTUnIA® Bordeaux
PWEuro.com 888.323.0730
Savvy Succulents Photography by Yuko Rader
Aloe (cont.)
Aptenia
RETRO GANG™ Donnie hybrid RETRO GANG™ Donnie Jimmy hybrid RETRO GANG™ Sal hybrid RETRO GANG™ Vito hybrid Grassy Lassie™ hybrid Pink Blush™ hybrid Twilight Zone™ hybrid Delta Lights hybrid Gator™ variegata Patsy cordifolia
Calandrinia
Shining Pink™ hybrid
Cotyledon
Orbit™ orbiculata Silver Dollar orbiculata Happy Young Lady species Shimmy™ tomentosa
Cotyledon (cont.)
Shake™ tomentosa
Kalanchoe
Snow Bunny™ eriophylla Elk Antlers™ pumila Silver Gray species Fantastic synsepala Gremlin™ synsepala Flapjacks thyrsiflora Ling Ling™ tomentosa
Mesembryanthemum Portulacaria
Hart of Gold hybrid Red Stem afra
Senecio
Blazin’ Glory cephalophorus Crescent Moon haworthii Blue mandraliscae Blue talinoids mandralis Serpents vitalis
Here Comes the Sun Savvy Succulents
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Savvy Succulents 158
PWEuro.com 888.323.0730
Savvy Succulents
retail ready
Retail Ready Savvy SucculentS Our instant endcaps are created with the grower, retailer and consumer in mind. Customize your rack with any combination of Savvy Succulent Retail Ready products. Each pre-configured rack arrives fully merchandised with instant gratification items and custom point-of-purchase signage. contact our sales team to place your order.
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shipping & logistics Standard Packing Configurations
Brokers
We take extra care developing packing methods to ensure that your plants arrive in optimal condition.
THE BIG FOOT BOX! Our Big Foot Box allows customers to save on shipping charges and reduce shipping claims. Its larger footprint offers more stability while in transit and it holds more Grower Ready trays, lowering the shipping cost per tray.
FULL BOX PACKING CONFIGURATIONS: Up to eight 84-cell trays Six 84-cell trays with one 50-cell tray Four 84-cell trays with two 50-cell trays Two 84-cell trays with four 50-cell trays Big Foot Box Dimensions: 22.625 x 21.125 x 17.5”
BIG FOOT THERMAL SHIELD
BFG Supply www.bfgsupply.com 800-883-0234 Eason Horticultural Resources www.ehrnet.com 800-214-2221
Big Foot Thermal Shield boxes are designed to protect plants from the cold. Our Thermo Shield insulated boxes and pallet covers are made with a proprietary combination of reflective foils and thermoplastics that will prevent your plants from freezing in cold temperatures during transit.
Express Seed www.expressseed.com 800-221-3838
Big Foot Thermal Shield Dimensions: 23” x 21.5” x 17.875”
Florasource www.florasourceltd.com 949-498-1131
Shipping Methods CUSTOMER PICK-UP Both Grower Ready and Retail Ready orders placed 24 hours in advance may be picked-up from EuroAmerican. Schedule your pick-up at the time of placing your order. Pick-up orders may be limited during weeks 6-14. Pick-up days during these weeks will be: Monday through Friday 8:00 am – 4:00 pm All pick-up orders will be invoiced the week they are scheduled for pick-up. It is the responsibility of the customer to check that the order is accurate and the material meets quality standards before signing for the order. Claims for shortages will not be accepted once the order has been signed for and has left the premises. A 25% re-stock charge will occur on orders not picked up on the scheduled date.
PALLETIZED FREIGHT When your palletized freight orders ship from EuroAmerican you receive efficient routing for fuel economy, minimal product handling and fresh plants arriving in optimal condition.
EURODELIVERY Our local delivery service is available for Grower Ready and Retail Ready orders being delivered to California, Nevada, Arizona. Please contact our Inside Sales team for a current schedule or visit pweuro.com.
THIRD PARTY CARRIERS ONTRAC is utilized for local deliveries in scenarios when their rates and schedules are more economical than other carriers.
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Ball Horticultural Company www.ballhort.com 800-879-2255
PWEuro.com 888.323.0730
Mid-Atlantic Plant Co. www.midatlanticplant.com 800-366-0350 Park Seed Co. www.parkwholesale.com 800-845-3366 Paulger’s Plants sales@paulgersplants.com 415-884-2955 Pro Grower Supply www.progrowersupply.com 801-669-0976 Raymond Perri Co. 845-744-6801 Ron Iwasaki 503-628-1969
Fred C. Gloeckner & Co. www.fredgloeckner.com 800-345-3787
SHS Griffin www.shsgriffin.net 800-323-7253
Grimes Horticulture www.grimes-hort.com 800-241-7333
Star Roses and Plants www.starrosesandplants.com 800-457-1859
Henry Michell Co. www.michells.com 800-422-4678
Vandenberg Bulb www.vandenbergbulb.com 800-955-3813
MNGC www.masternursery.com 800-576-5102
Vaughan’s Horticulture www.vaughans.com 855-864-3300
McHutchison Horticultural Distributors www.mchutchison.com 800-943-2230
Vis Seed www.visseed.com 626-445-1233
Messick Company LLC www.messickco.com 408-871-9816
Wehop www.wehop.com 800-669-6480
sales & service AVAILABILITY
TAG FULFILLMENT
Our real-time product availability and ordering is accessible anytime online by visiting www.pweuro.com and clicking on the order icon.
To ensure accurate fulfillment of tags for Grower Ready liner orders, each bundle of tags is scanned and verified during the packing process. A packing slip listing all scanned tag bundles will be enclosed with the tags. Any tag discrepancies must be reported in writing to our Inside Sales team within 48 hours of receipt. Replacement requests for tags accounted for on the original packing slip will be billed at regular price and shipping charges will apply.
LEAD-TIMES • Grower Ready liner orders for material not shown on availability at the time of ordering require at least eight weeks to produce. •
Retail Ready plant orders for varieties not listed on our standard Retail Ready variety list and not shown on availability at the time of ordering require at least 12 weeks to produce. Succulents require at least 18-24 weeks. Retail Ready lead-times are dependent on finished plant sizes being ordered. Pre-booking is recommended for getting the specific varieties and sizes you want in the exact weeks you need them. Contact an Inside Sales representative for details.
MINIMUMS • Retail Ready Published Varieties – o 4.25” – Minimum order of 16 pots (1 tray) per variety o 4” – Minimum order of 10 pots (1 tray) per variety • Retail Ready Unpublished Varieties – o 4.25” & 4” – Minimum order of 80 pots per variety
ORDERING •
Grower Ready liner orders must be placed through a broker. Orders can be placed online through your broker utilizing ePicas. Please contact our Inside Sales team to obtain your ePicas user name and password.
•
Retail Ready plants may be ordered directly from EuroAmerican or through your broker of choice. Orders may be placed by phone or online through ePicas. Please contact our Inside Sales team to establish an account and obtain an ePicas username and password.
CUT-OFFS •
Palletized Grower Ready liner orders – New orders must be received by end of day Friday, 10 days prior to ship date. Increases to existing orders can be received until end of day Monday, 7 days prior to ship dates, as truck space allows.
• Boxed Grower Ready liner orders – New orders and changes to existing orders must be received by end of day Monday, 7 days prior to ship date. • Retail Ready orders – Must be entered by end of day, 2 days prior to ship date. Late order exceptions may be accommodated up until 10:00 am the day prior to delivery.
MISSED CUT-OFF When you place an order and have missed a cut-off we will utilize our Same Week Shipment Option. • Same Week Shipment Option – New Grower Ready liner orders received by Monday at noon will ship by box the same week, leaving Wednesday for Friday delivery (contiguous states only).
CANCELLATIONS • Grower Ready liner order cancellations must be made at least eight weeks prior to the scheduled ship date to avoid being billed. • Retail Ready plant order cancellations must be made at least twelve weeks prior to the scheduled ship date to avoid being billed (unless order was placed from live availability). •
ASAP Orders – Cancellations must be received within 24 hours. Any orders placed within an eight week window of shipment are considered ASAP and are applicable to the ASAP cancellation cut-off of 24 hours.
CLAIMS It is our goal to deliver the best quality product in a timely manner to all of our customers. However, we understand that occasionally the need to file a claim will arise. In our continued effort to provide the best service to our customers, we are asking for your support so we can address all claims as quickly as possible. When filing a claim, please provide the following information: • The EuroAmerican order number (located on the top right corner of the shipper) • The bar code from the tray (A clear, readable photo of the barcode on the tray, or all of the information listed on the long label on the side of the tray) • The date the plants arrived • The list of the plants that are showing a potential claim • Photos of the plants This information will enable us to respond and resolve rapidly!
Please send all claims to claims @pweuro.com
TYPES OF CLAIMS • Shortages claims must be filed in writing within 48 hours of the receiptof your order. Replacements will be shipped in a timely manner and shipping will be charged according to the original order. • Quality claims must be filed in writing within 14 days of the date of receipt. If you receive product that appears as though it may not survive please notify us within the 14 business days so that we may open a pre-claim. •
Transportation claims must be filed within 48 hours of date of receipt. Before signing for any delivery check the boxes for any exterior damages and report them immediately to the carrier. Keep in mind that some carriers will not accept claims unless there is visible damage to the exterior of the box. When signing, if there is exterior damage to the box(es) please write “DAMAGED” on the packing slip. Some carriers require you to keep the damaged boxes for up to 20 days. Without the damaged boxes or photos, carriers have the right to deny the claim. EuroAmerican will not be held responsible for third party or collect freight orders. Tracking and Airway Bill (AWB) numbers will be provided upon request for all third party and collect shipments.
Here Comes the Sun
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our team senior management
sales
national sales
Jerry Church
Emma Steed
Scott Fulton
LLC Member Jerry@pweuro.com 888.323.0730 ext. 224
John Rader
Chief Visionary Officer LLC Managing Member JohnR@pweuro.com 888.323.0730 ext. 254
operations Tom Foley
Executive Manager of Operations
Todd Waterman
Executive Manager of IT
AJ Bonaguro
Executive Manager of Finance
Minerva Ramirez
Young Plant Production Manager
Dominik Neisser
Finished Plant Production Manager
David Rodi
Ginny Williams
Berenice Poole
Jennifer Miner
Inside Sales Representative & E-Commerce bpoole @pweuro.com 888.323.0730 ext. 228
Caroline Archer
Nelson Darden
Isis Lopez
Ron Newble
Inside Sales Representative & Fulfillment Specialist ilopez@pweuro.com 888.323.0730 ext. 227
Pacific Northwest & Midwest Regional Sales Manager + Hawaii ron @pweuro.com 760.497.1061 mobile
Karely Manuel
Jen Miner
Birdie Lenard-Fountain
Lula Maddox
PWEuro.com 888.323.0730
Retail Ready Sales Representative jminer@pweuro.com 916.591.4616 mobile
Inside Sales Representative carcher @pweuro.com 888.323.0730 ext. 329
Shipping & Logistics Manager
Executive Manager of Sales rlillywhite @pweuro.com 888.323.0730 ext. 324
Sales Operations Coordinator gwilliams@pweuro.com 888.323.0730 ext. 237
South Central & Eastern Regional Sales Manager ndarden @pweuro.com 903.343.6460 mobile
Maria Rivera
Roy Lillywhite
Sales Business Development Director sfulton @pweuro.com 888.323.0730 ext. 246 760.586.1971 mobile
Landscape Ready Sales Representative drodi@pweuro.com 888.323.0730 ext. 295 858.349.4449 mobile
Inside Sales Representative kmanuel@pweuro.com 888.323.0730 ext. 245
New Product Development Manager
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National Broker Sales Specialist esteed @pweuro.com 888.323.0730 ext. 272
First Impressions Specialist & Inside Sales Rep lula @pweuro.com 888.323.0730 ext. 230
Pam Stabell
Inside Sales Rep pstabell@pweuro.com 888.323.0730 ext. 365
Northern California & Northern Nevada Sales Representative jminer@pweuro.com 916.513.4616 mobile
Jennie Fink
Southern California, Las Vegas, NV, and Arizona Sales Representative jfink@pweuro.com 760.936.1221 mobile
Spring Trials
2016
2016 EuroAmerican Spring Trials
BRINGING THE TRIALS BACK TO SPRING TRIALS. Exciting new venue to be announced.
32149 Aquaduct Road, Bonsall, California 92003
888-323-0730 pweuro.com
32149 Aquaduct Road Bonsall, California 92003 888-323-0730 Fax: 760-731-3054 www.pweuro.com
Printed on recycled paper
© 2015 EuroAmerican Propagators