City of Allen Strategic Plan 2036

2036 City of Allen Strategic Plan EXECUTIVE SUMMARY > UPDATED FEBRUARY 2022

Table of Contents EXECUTIVE SUMMARY Strategic Planning for the City of Allen

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Allen Vision 2036

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Allen City Government: Our Mission

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City of Allen: Goals 2026

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Report created by: Lyle Sumek Associates, Inc. Layout and graphics: City of Allen Public and Media Relations Office This report and all related materials are copyrighted. This report may be duplicated for distribution to appropriate parties as needed. No unauthorized duplication is allowed, including for use in training or consulting purposes.

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Strategic Framework for City of Allen VISION 2036

Desired destination for Allen

PLAN 2036

Map to Allen’s destination

EXECUTION

Route for next year

MISSION

Responsibilities of Allen’s City government

BELIEFS

Performance expectations for Allen City employees

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Allen Vision 2036 It’s our safe community, community character, community unity, vibrant centers, great neighborhoods and experiences for all that make us the premier place to live in the DFW metroplex.

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Allen City Government: Our Mission Provide best in class municipal services Be financially responsible and sound Plan and invest in Allen’s future Engage our Allen community Provide fair, equitable community services and government Preserve and enhance our Allen community character Stimulate economic growth and business investment

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GOAL

City of Allen Goals 2026

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Financially sound and transparent City government

Safe and livable community for all

Vibrant community with lively destinations and successful commercial centers

High-performing City team providing resident-focused services

Engaged and connected Allen community

GOAL

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Financially sound and transparent City government

OBJECTIVES • Have adequate resources to support the services and service levels as defined in the annual budget • Invest regularly in the maintenance and upgrade on City infrastructure and facilities • Have diversified revenue sources for the City • Have proactive communications strategy and processes for informing the residents and Allen community

GOAL

• Deliver City services in the most cost-effective and efficient manner

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Safe and livable community for all

OBJECTIVES • Maintain and expand the connectivity of the Allen trail system • Invest in maintaining and upgrading the City’s infrastructure and facilities • Maintain and enhance Allen as one of the safest cities in Texas • Maintain the reputation as a family-friendly community and a preferred place to live in the DFW metroplex • Maintain and enhance Allen community/recreation centers Copyright © 2021: Lyle Sumek Associates, Inc. | UPDATED FEBRUARY 2022

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GOAL

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Vibrant community with lively destinations and successful commercial centers

OBJECTIVES • Develop Highway 121 as a major community and regional destination • Redevelop older commercial centers • Have an “Allen” sense of place and its own identity known by residents • Maintain and enhance Credit Union of Texas Event Center as a successful asset contributing to our Allen community • Develop Allen Downtown as a major community and regional destination that has a “unique” draw that is distinctive from other regional downtowns

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GOAL

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High-performing City team providing resident-focused services

OBJECTIVES • Develop and maintain proactive City communication policies, strategies and tools to inform the community • Develop effective and usable performance metrics for evaluating the service performance and value to the Allen community • Maintain and enhance a City organization culture that emphasizes professionalism, results and performance accountability • Hire and retain a professional, talented City workforce dedicated to serving our community • Have the City working as a team: Mayor-City Council, City managers, directors, supervisors and staff working together and respecting the respective roles • Have stable and visible leadership in City government • Hire, develop and retain a top-quality City workforce

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GOAL

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Engaged and connected Allen community

OBJECTIVES • Seek varied opportunities for community involvement • Celebrate the cultural growth of Allen by supporting community events and festivals • Provide City programming responsive to the needs of the diverse Allen community • Foster and advance collaboration and partnerships with existing institutions and businsesses • Promote community cohesion through engagement activities

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