An ALLPRO® Publication JANUARY/FEBRUARY 2015
By: Scott Morath
Change is Inevitable but Never Easy Over the past few years we’ve discussed the changes that have been taking place here at ALLPRO HQ on more than one occasion. I dare say it’s almost to the point where this article may sound a bit repetitive. Still, our industry is not known for being the vanguard for change – quite the opposite. Let’s face it, if this were the tech industry we’d be driving the change just for the sake of it and enjoying every minute of it. That’s not our industry though. We’re in the paint industry, which doesn’t lend itself to frequent change. Perhaps that’s why we tend to resist it. Once we’re comfortable with a process, business practice or even a staff member, we like whatever it is to stay that way. The only exception is when the change is our idea. That makes how we handle change as an organization extremely important. It’s important to be as transparent as we can be and keep our members and other stakeholders up to date. If you know where we are in the process and that there is a plan, it tends to set people at ease. Most of our readers are probably aware that Vice President of Business Development, Vic Meier will be retiring at the end of this upcoming Spring Show. Vic has been with ALLPRO since 1999 and has been a fixture in our industry
since…well, let’s not go into that. Suffice it to say Vic’s been around the block a few times. Not far behind Vic will be the man himself, our Executive Vice President Joe Poliseo, whose official retirement date was announced at the recent Stockholder Meeting. Joe will be retiring from full time in 2016. Joe’s been at ALLPRO’s helm since 1978 and a fixture everywhere else for just as long. It goes without saying that’s a lot of experience, a lot of knowledge, and a lot of ALLPRO that will be leaving us. Couple that with the SAP software conversion, a reengineered website that we’ll be rolling out around mid-year, and a bunch of new faces we still haven’t gotten used to and that’s a lot of change in a short period. If you aren’t following along very closely, one day soon may wake up to a very different ALLPRO than you’ve ever known. Not different in our mission or scope of service – just different personalities and processes. The important take away from this article is that while these changes are inevitable and certainly won’t be easy, they are being managed. In past issues we introduced you to Jonathan Garrett, who came aboard as our CFO early in 2013. Marty Applebee was brought on later that same year as the
Distribution Manager for our two DCs. Each brings a specialized skill set that will ensure their respective areas of responsibility are effectively managed going forward. Additionally, we’ve added Jon Clemmons as our Warehouse Coordinator, Susie Fontana as our Marketing Coordinator, and Olivia Davis, and Danielle Hernandez as Account Reps. Each brings different competencies to their respective departments that’ll help ensure ALLPRO continues to provide value to its members and stakeholders. Regarding Vic’s retirement this year, the Board of Directors is actively engaged with Joe and the Business Team to ensure continuity of service to the membership. Likewise, the Board recently announced the formation of a Transition Committee whose purpose is to ensure the continuity of leadership within the organization once Joe retires. The committee is comprised of our current president, vice president and past two presidents and is actively addressing the biggest change that’s yet to come. So bear with us as we continue to address this in future articles and other platforms – our goal is not to be repetitive but to inform and set at ease.
Keeping it Personal By:Susie Fontana
People. Relationships. Personal connections. Looking into your customer’s eyes and really caring about what they say when you ask them how they’re doing. Sounds like “Customer Service 101” but for Chris Larsen, it was just the way things at the family paint store were. In 1886, in the heart of Chicago’s Swedish enclave on the north side, William Thybony opened his first paint store, catering to the many immigrants who became painters and decorators in turnof-the-century Chicago. Roughly 70-odd years later, William's young, great-grandson Chris watched his father each day as he opened and ran the family store. Today, he recalls those days and knows he learned far more than just how to mix and sell paint and decorating products. He remembers “hanging out” at the paint store as a youngster and watching the easy camaraderie between his father and the contractors. He remembers watching his father nurture personal relationships with his customers and employees. “There was a comfort level that made coming to the paint store a lot like coming home,” Chris recalls. He learned in those early years that in order to thrive in this industry, it was necessary to build strong relationships with those around him. Thybony Paint and Wallcoverings is a family owned and operated business with three stores in the
Chicago area that are owned by 4th generation owner Chris Larsen. Thybony Paint and Wallcovering stores are full line design centers carrying multiple paint lines, specialty coatings, window fashions, fabrics, and hardware. They boast the largest selection of wallcoverings on the north shore of Chicago. As Larsen tells the story, he began “working” for his father when he was five. He recalls tapping the benzene in the gallon cans at the back of the store for the painting contractors. He graduated to stocking shelves and at the ripe old age of ten, began mixing paint. Back then, he remembers snipping the top off the packet and emptying the pod of colorant into the gallon cans to tint the paint. White, pink, blue, beige, and off-white were the only color choices. Chris recalls his dad showing him the first tint machine in the 1960’s and being amazed at how incredible it was. He remembers just staring at it with his dad, who was very proud. “My dad was just shocked that someone would supply him with it; it was like having the only new car on the block!” By 1974, Chris says the paint industry was booming and wallpaper was becoming very popular. He says it was about 40% of their business at that time. In the late 70’s, when Chris was in his 20’s, he ran a department for one of his family’s store managers. As is the Thybony way, Chris developed a close relationship with the manager. Thankfully he did. The manager would soon have to go in for an operation and Chris would need to “cover things” at the store for him. The manager was unable to return to work after the surgery, so Chris went from “covering” to running the store. Being the newbie is never easy, and Chris knew from experience that he had to gain 2
the trust of his customers. He set to work, digging into his relationships with his customers and drawing out that trust. Chris knew if he was going to get customers to believe in him, he could never answer their questions with, “I don’t know.” Instead he replied with, “Let me check with the lab,” or “Let me call our chemist.” These responses gave people confidence in him.
“There was a comfort level that made coming to the paint store a lot like coming home.” By 1989, Chris was ready to purchase a portion of the company from relatives and become a 4th generation owner. He absolutely has never regretted that decision because it allowed him to be able to watch his children grow up. He was able to go to their sporting events and had the freedom to be there when his family needed him. While family is important, Larsen also believes that his employee family is the backbone of his business. “Employees are the most important factor at Thybony, without a doubt,” he says. “The key is to hire the absolute friendliest salespeople you know and then teach them the rest.” He believes when you interview a potential employee, if you see a genuine smile, you know you have a foundation. Thybony employees have a reputation for their longevity; many have been with them for over 20 years. Larsen credits them for many of the positive changes at Thybony, saying that his office manager, store manager and interior designers are directly responsible for helping Thybony accommodate the demands of an evolving industry. “All of our locations are staffed by four-yeardegreed Interior Designers,” he
explains. “They are in tune with social media and have taken Thybony ‘full speed ahead’ with technology.” Chris recalls that it used to be enough to just run ads in the paper. “People would be at the door the next week. It worked fine. Today, however, advertising has become much more about digital media.” Thybony Paint and Wallcoverings became an ALLPRO member in 2012. “ALLPRO allows you to save money because you are buying right. The way it’s run is awesome! The contacts and people you meet in the organization are from all over the country and even out of the country. Those people are experts at what they do,” says Chris, who believes that networking with other members, and seeing how they do business just adds to the many membership benefits of ALLPRO. Larsen believes that aligning his stores with high quality manufacturers and strong suppliers such as Benjamin Moore has helped Thybony stay competitive among the independents throughout the industry’s progression. “All independents want to survive the changes by staying competitive and focused on our customers. The saturation of paint and decorating stores by all manufacturers is making it difficult for independents to continue to grow. We have to build strong relationships. We have to have the best service, prices, and product to maintain our market share. Home centers have taken an aggressive approach to painting contractors, and these company stores are increasing their locations throughout our market area.” When asked what advice he would give to a younger company wanting to grow, Larsen
says the most important factor is personality. He says, “Technical knowledge regarding the business end is great, but personal connection is important to have with customers. Everyone you employ has to have a personal relationship with the customers. Let them know to dig into what is important in their customers’ lives, to get to know their families and what is important to them. Develop that bond and give them your expertise and you will prosper. People will see you as more than a gallon of paint. Customers will travel the extra miles for your personal involvement and care. And then they will go out of their way to come back to your store, even if they can get the product less expensive elsewhere.” Chris also said that he would tell a newer store-owner to set a good example. “Always try to keep your cool and not overreact, no matter the circumstances. Your employees are looking for the reaction you have in all situations. One bad day can drive a customer away.” Chris recalls his father saying, “No matter how difficult the customer is, usually the most difficult customers spend the most money. Treat
them with respect no matter what happens. “You can’t give up; you can’t walk away from it.” Chris recalls putting that very advice into practice when he was younger. He had a customer who bought four gallons of oil-based stain, which had to be shaken on a shaker. The man left the store and showed up again a little later. He called Chris out into the road and showed him the light-colored interior of his car, which now had stain all over it from one of the gallons. Chris was not sure if one of the lids came loose on the shaker, or if it happened while the customer was driving. He just thought, “I’m going to make this right.” He spent the next three hours cleaning the stains with paint thinner. It is safe to say that if that customer had bought those four gallons from a larger home center, he would have been cleaning that stain off of his car interior on his own. “We are proud of our 128-yearold family business and I am actively involved in the day to day operations at all three stores.” Chris Larsen obviously really enjoys what he does. He’s been at it for over 50 years and doesn’t show any sign of slowing down.
Pictured left to right: Linda Spalla, Chris Larsen, Carrie Spellan, Jay Adams, Michelle Anderson, Kevin Parker and Greg Olson. 3
Cellular Shade Versatility: Function, Fashion, and Energy-Efficiency By Jeff LaRico, Springs Window Fashions luxurious spunlace, point-bond, or woven fabrics. These pleated fabrics form “cells” in a shape similar to a bee’s honeycomb (for this reason, you may have heard these window treatments called ‘honeycomb’ shades). Viewed from the front, the shade looks pleated; but seen in profile, the honeycomb cells are visible.
If you were to choose just one window treatment to sell in your store, you’d be wise to make it the cellular shade. Why? Because the cellular shade is the most popular and versatile of all window treat-ments. Whether your customer’s main priority is creating stylish ambiance, saving on electric bills, or ensuring their window treatments are easy to operate, cellular shades are the answer. They also protect the home against harmful UV rays, absorb noise, and maintain privacy while still allowing light to illuminate living spaces. Cellular shades are an ideal combination of function, fashion, and energyefficiency. What exactly is a cellular shade, and what makes it so uniquely beneficial? Its advantages come from its thoughtfully designed shape. The cellular shade is a fabric pleated shade made of
Let’s examine these cells more closely. Within cellular shades, there are further cell options. Most commonly, shades come in either single or double cell patterns. The single-cell shade comprises one row of cells, while the double-cell shade is built from two layers of cells pinched together. Occasionally, triple-cell shades are offered, but they appeal to fewer buyers due to their bulk and requirement for an especially deep window frame. The cells are built one of two ways; either the manufacturer uses a glue to bond the separate cells of fabric together, or they are produced from one continuous length of fabric. The second method generally results in a stronger product, less prone to stretching or breakage. What is the end result of this intricate engineering? Essentially, the cells have created pockets of air. These pockets create an insulating layer for your windows, trapping both heat and cold to help regulate inside temperatures all year long— during the hottest summer and the most frigid cold in winter. Better insulation means lower energy bills, which equals more money in 4
your customer’s pocket. Cellular shades are truly a cost-saving investment for a homeowner. To understand the efficiency benefits of cellular shades, it is helpful to examine and study their R-Value—a number that rates the efficacy of the shade in preventing energy from escaping. The higher the R-Value, the more insulation they’ll provide, and the more money saved on utilities. Quality cellular shades used in colder can deliver a 22% reduction in heat transfer in winter. Those same shades used in warmer climates can deliver a 56% reduction of heat transfer during summer. Consider your more environmentally-conscious paint customers—those seeking organic or low/zero VOC paint. It’s a fair bet that they’d be interested in learning more about the energy efficiency that cellular shades provide. You can further interest them by pointing them towards the fabrics developed from 25% recycled content, as certified from DuPont. But energy efficiency isn’t the only benefit of the insulatory character-istics of cellular shades. The unique honeycomb pattern also makes them incredibly sound-absorbent. If you’re working with a customer who lives in a particularly bustling neighborhood, or close to a busy roadway, it would benefit both your customer and your business to point them towards a cellular shade. The noise reduction coefficient (NRC) of a cellular shade shows the amount of sound energy absorbed by the shade. An NRC of 0 indicates perfect reflection; and 1 indicates perfect absorption. Depending on the type of fabric your customer chooses, sound absorption can be as high as 60%. (Continued on page 6)
ALLPRO
®
Company Profiles
ALLPRO has had the good fortune to continue to add the highest quality companies in the industry to the group. We are pleased to profile some of our newest supplier partners.
CFI (CONNELL FAMILY INC.) • Founded: 2010 • Location: Alpharetta, GA • Website: www.cfiproducts.com wood protection. Since 1986, we’ve been focused on creating the best performing, most beautiful water-borne wood finishes in the world. Our innovative research and development program has made us the leader in developing environmentally friendly alternatives to traditional wood coatings and preservatives. With a growing network of dealerships across Canada, the United States, and Western Europe, Sansin Enviro Stains are fast becoming the worldwide choice for customers who demand the absolute best in performance and beauty for their homes.
• Current President: Phillip Connell Sr. • ALLPRO Contact: Phillip Connell • # Full-Time Employees: 6 • CFI is a manufacturer of paint sundry items. Product line includes MX-3, a mildewcide paint additive, water based cleaners such as TrucleanEX Deck & Roof Cleaner and TrucleanEX House Wash for exterior surfaces, and other sundry commodities. Located in Alpharetta, GA, we are known for innovation and service. Orders are shipped quickly and on time. • What began in 1974 with the Jomaps Co. became CFI in 2010. What began as the finest post-add mildewcide in 1974 continues today with MX-3. No company in the industry has the expertise and years of experience regarding mildew, mold and algae as The Connell Family. We are still a family owned and operated business. We take pride in the personal relationships built through the years. Servicing the customer and meeting his needs continues as our ultimate goal.
• Company Slogan: “Naturally Perfect Wood Protection®”
READY SEAL • Founded: 1990 • Location: Lewisville, TX • Telephone: (972) 434-2028 • Website: www.readyseal.com
• Company Slogan: “When Quality Matters”
• Current President: Don Mauldin • ALLPRO Contact: Clay McKinnie
THE SANSIN CORPORATION
• Ready Seal is a privately held corporation with three stockholders, averaging a growth rate of 17% per year with an average debt to income ratio of 1%. Ready Seal produces a professional grade, oil based, semi-transparent, all-in-one stain and sealer. Our product is deep penetrating, which allows expansion and contraction, and no laps, runs or streaks means no back brushing. Ready Seal wood stains offer fast, easy, one-step application without sacrificing durability or cosmetic appeal, making our stains the best on the market.
• Founded: 1985 • Location: Strathroy, Ontario • Telephone: (877) 726-7461 • Website: www.sansin.com • Current President: Eric Bos • ALLPRO Contact: Ute Vieira • For 25 years, Sansin has been the only wood protection company focused exclusively on researching, developing, and introducing environmentally-friendly, “water-borne” interior and exterior wood products and technologies that deliver outstanding color, durability, and performance without the toxicity found in conventional stains.
• Ready Seal began in a small warehouse in Lewisville, Texas, where small batches were mixed by hand, selling its first pail in 1992. In 1994, Ready Seal relocated the manufacturing plant to Weatherford, Texas, and later upgraded the facilities in 2007 with over 30,000 square feet of automated manufacturing space. In 2012, Ready Seal changed its formulation to be compliant with even the strictest EPA regulations while maintaining its same high standards.
• Sansin Enviro Stains use water, not oil, to deeply penetrate and protect wood naturally, from within. Headquartered in Ontario,Canada, Sansin has dealer locations across Canada and in the U.S.
• Company Slogan: “The Product of Choice By the Professionals”
• Sansin is the global leader in environmentally-friendly
5
Cellular Shade Versatility… (Continued from page 4) Finally, with a plethora of options to choose from, cellular shades have the ability to balance the need for privacy with the desire for natural sunlight. By choosing a Bottom Up or Top Down treatment, your customer will be able to open the shade either downwards from the top of the window, or traditionally, from the bottom up. If your customer’s home faces a busy street, they can simply pull the top down, allowing light to enter without compromising privacy. They can also choose from blackout and room darkening options for further privacy, as well as light-filtering fabrics that diffuse light into a wide range of colorful hues. And, in any of these cellular options, there is a broad spectrum of on-trend colors available to enhance any décor. Consult with your customer in choosing the most appropriate colors to complement the paint they’ve purchased from you. Versatile and broadly appealing, cellular shades open a window of opportunity for your business.
Member Happenings
Supplier Happenings
Boone Paint & Interiors’ - Ken Zajick was featured in the October issue of Paint and Decorating Retailer magazine. Ken shared his “make it happen” philosophy and his belief that building strong relationships is the key to giving Boone Paint a competitive edge over its larger competitors.
Epicor Software Corporation and CBC Computer Systems were both featured in the October issue of Paint and Decorating Retailer. As suppliers of Enterprise Resource Planning systems, or ERP’s, Doug Smith of Epicor stresses the importance of retailers staying connected to their customers through online newsletters, coupons and mobile alerts. CBC‘s Ward Partridge says they’re focused on adding new features to mobility tools which will make the technology side of retail businesses run more easily and with smoother integration.
Congratulations to Rodda Paint on the acquisition of four new store locations in Idaho and one new store in Oregon. The additions bring Rodda’s total number of stores to 53. Tremont Paint’s Mark Lipton was a contributing writer in The Paint Dealer magazine’s October issue. Mark wrote about a fast-approaching industry-wide change called PaintCare, a program designed to combat the problem of post-consumer paint waste. Mark highlighted the positive side, which is little burden to the retailer, as well as possible sales from the added consumer foot-traffic in stores.
PPG Industries recently acquired Westmoreland Supply’s 12 locations, further extending their network of over 900 companyowned stores. Benjamin Moore has received the Cradle to Cradle Certification for its Natura paint, Ultra Spec 500 coating and zero-VOC waterborne colorants. This distinction is given to products meeting strict requirements across five categories: material health and reutilization, renewable energy, carbon management, water stewardship and social fairness.
2015 ALLPRO “U”
2016 Spring Show & Sales Meeting
Benjamin Moore Facility Flanders, NJ Jan 20th – 22nd
JW Marriott Desert Springs Resort & Spa Palm Desert, CA, Mar 16th – 20th
2015 Spring Show & Sales Meeting
2016 Stockholder Meeting
Rosen Shingle Creek Orlando, FL, Mar 18th – 22nd
The Westin Michigan Ave. Chicago, IL, Nov 3rd – 6th
2015 Stockholder Meeting
2017 Spring Show & Sales Meeting
Grand Hyatt Atlanta in Buckhead Atlanta, GA, Nov 4th – 7th
The Westin Diplomat Miami, FL, Mar 8th - 12th
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Adding Safety to Your Ladder with a Leveler By: Glenn Cole
If your work requires a ladder, then you know that the ground or floor where you stand the ladder doesn’t always provide a stable surface. One leg might sit on loose soil and the other on a concrete paver or grass. Maybe you move the ladder feet to a more secure patch of ground, but then the ladder rails are twisted when they rest on the support surface (the wall or roof). The high gloss finish of marble, laminated or hardwood floors or even freshly waxed tile can cause a properly placed ladder to slip. Ever see a ladder on a stair with one leg sitting on a can of paint? The ladder wobbles or rocks as the person on the ladder climbs up or down. Workers sometimes find it difficult or inconvenient to take the time to find a method of working more safely. We’ve all been at work sites and found one side of a ladder leg propped up with a piece of wood, a can of paint, or even a tool box. This is asking for a potential fall. Traditional feet on most extension ladders are a rectangular piece of hard rubber that pivots in only 2 directions (front to back). Yes, the traditional rectangular, hard rubber feet that come with most ladders are generally viable. It is the nonstandard use of the ladder in less-than-ideal conditions that gets us in trouble. Those nonstandard uses are when a ladder leveler comes to the rescue. Ladder levelers adjust the height of a ladder leg(s) and level its stance. A ladder leveler allows for the individual adjustment of each ladder leg. The installation of a ladder leveler increases the safety of the ladder
by ensuring it is level and aligned squarely to the support surface (wall) as well as providing a widened foot print of the ladder. Many ladder levelers offer superior gripping from softer, better gripping rubber or a larger foot print or ladder stance. The bottom line is that there are many occasions where a worker finds themselves needing to use a ladder in an environment that is not ideal for using a standard ladder on its own. Having a quality ladder leveler (meeting OSHA safety standard ANSI 14.82013) installed onto their ladder gives them more options for safe, proper ladder use.
What to Look for in a Quality Ladder Leveler • A ladder leveler should offer fast, easy length adjustment. If it is too awkward or difficult to adjust, workers may not use it. • Look for a leveler with feet that offer the best grip for your specific work environment. A leveler with a softer rubber foot will provide superior grip without causing damage or indents in soft wood floors. Consider a version with cleats and bracket extensions to penetrate grass, gravel, snow, etc. for outside jobs. The original ladder foot can be placed on a sidewalk, while one cleated foot leveler is placed on grass or dirt. This versatility creates a safer work environment and can save valuable work time as well. 7
• Choose a leveler of a light color so dirt is more visible. A dirty ladder placed on carpet creates more work. • Levelers with feet that swivel 360° will accommodate any ground/surface angle. They ensure that the entire surface of the foot is gripping the floor. If the leveler’s feet do not offer 360° swivel, only a portion of the foot may be in contact with the ground, thus reducing the grip area and safety, and may possibly cause indents in a soft finished wood floor. • The ladder leveler should meet or exceed OSHA safety standard ANSI 14.8-2013 Safety Requirements for Ladder Accessories. This standard is for accessories used on individual ladders only and provides rules for governing the safe design, construction, and testing of accessories. For a ladder accessory like a ladder leveler to meet ANSI 14.8, it must comply with the requirements of the most current applicable American National Standard Safety Requirements for Portable Wood, Metal or Reinforced Plastic, ANSI A14.1, A14.2, and A14.5 respectively. The purpose of this standard is to provide
reasonable safety for life, limb and property.
What About My Ladder’s Warranty? Because a ladder leveler is commonly purchased separately from a different manufacturer than the ladder itself, a common question is, “Will installing a ladder leveler void the ladder manufacturer’s Warranty and Liability terms?” The short answer is, no, however, any accessory installed onto a ladder must comply with OSHA safety standards ANSI 14.8. Manufacturers of ladders will not disapprove of the installation of a ladder leveler on their ladder, so long as the leveler meets required OSHA safety standards. You should also keep in mind that the installation of a ladder leveler onto a ladder does not increase the weight capacity of the ladder. Maintaining Your Ladder and Ladder Accessories Before each use, inspect the ladder and ladder accessories. While there are a variety of styles, materials and performance ratings of ladders to choose from, it is also important to inspect and maintain your ladder and its accessories on a regular basis to preserve your investment and assure safety. Examine the ladder and ladder accessories for missing, damaged or loose components, and make sure that all moving parts are secure and work properly. Clean by removing spills, drips, paint and other slippery materials (oils, grease, mud, sand, etc.) from ladder rungs, rails, and on levelers, the moving columns or leg shafts. The ladder rungs, rails, hardware and bracing rivets should be in good working order. Never use a damaged ladder, and tag those that are damaged for repair or disposal. Store ladders with firm support to prevent bowing, and protect them from the elements and corrosive materials.
Using a Ladder Correctly Installing a ladder leveler adds safety and functionality to a ladder, but it does not exclude the standard ladder rules of use and safety. Refer to the ladder manufacturer’s instructions and safety labels for proper ladder use and limitations prior to using your ladder for the first time.
weight on a ladder. Installing ladder levelers does not change a ladder’s rating regarding weight. • Do not permit more than one person on an extension ladder. In closing, you may wish to consider adding ladder levelers to all of your extension ladders to gain increased safety and functionality.
A few things that you should not do when setting up or climbing on a ladder: • Never place ladders on drop cloths or set up a ladder in front of an unlocked door. • Do not place anything under or attach anything to a ladder to gain height or to adjust for uneven surfaces, other than a ladder leveler that meets OSHA safety standards ANSI 14.8. • Do not lean a closed stepladder against a wall; it can slip out from under you. • Do not attempt to “walk” or move your ladder while standing on it. • Do not use an extension ladder that extends less than three feet above the roofline. • Do not stand above the fourth rung from the top of an extension ladder. This is very important, as you can easily lose your balance and fall. • Do not climb a ladder if you are not physically and mentally up to the task. • Do not place the base of an extension ladder too close to or too far away from the house. Best set up is to erect the ladder at a 75.5° angle to the supporting wall. • Do not overreach or lean to one side while standing on the ladder. • Do not try to move a ladder while on it or from above. Climb down and then reposition the ladder. • Do not exceed the maximum
Editor/Production Scott Morath
Proofers Julia Thomas Susan Nichols Susanne Fontana
Contributing Writers Scott Morath, Susie Fontana - ALLPRO Glen Cole, CE Tooling, Inc. Jeff LaRico, Spring Window Fashions
ALLPRO® President Michael Gleason
Exec. Vice President Joe Poliseo
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Mail all correspondence to:
The Scouting Report c /o ALLPRO® Corporation 4946 Joanne Kearney Blvd. Tampa, FL 33619 • (813) 628-4800 Website: www.allprocorp.com The Scouting Report is a bimonthly publication of the ALLPRO® Corporation. Printed on recycled paper