ALLURA AZANA RESORT HOTEL SERVICE DIRECTORY by alluraazanaresort

HOTEL SERVICE DIRECTORY

HOTEL GREETINGS Dear Guest, Dengan Hormat, It is our pleasure to welcome you to Allura Azana Resort Tawanmangu . Whether you are traveling on business or pleasure. The professional and friendly staﬀs at Allura Azana Resort Tawanmangu are committed to making your stay both enjoyable and comfortable. Dengan senang hati kami menyambut kedatangan Anda di Allura Azana Resort Tawanmangu. Segenap Karyawan Allura Azana Resort Tawanmangu berkomitmen untuk membuat Anda merasakan pengalaman yang menyenangkan dan nyaman selama anda berada di hotel kami. We trust your stay will be enjoyable and hope that you continue to use our Hotel for your needs in the near future. We look forward to serving you on your next trip. Thank you! Kami percaya saat Anda akan merasakan pengalaman yang menyenangkan dan berharap Anda terus menggunakan Hotel kami saat anda berkunjung di kota ini. Kami berharap dapat melayani Anda di kesempatan berikutnya. Terima kasih!

CONTENT WELCOME

GUEST SERVICE

TV CHANNEL

ROOM SERVICE MENU

FIRE SAFETY

EMERGENCY SITUATION

CLOSEST FACILITIES

POINT OF INTEREST

CHECK-IN & CHECK-OUT REGULATION Check in time pukul 14.00 Check out time pukul 12.00 Early check in time >05.00 < 11.00 charge 50% <05.00 fullcharge 100% Late check out time <18.00 charge 50% >18.00 fullcharge 100% Biaya tambahan akan dikenakan apabila ada properti hotel yang dikehendaki sebagai souvenir atau kerusakan, seperti: Kunci kamar : Rp. 50.000,Towel : Rp. 100.000,Noda darah : Rp. 100.000,Glass : Rp. 50.000,Remot TV/AC : Rp. 100.000,-

GUEST SERVICE ELECTRICITY Electricity Is 220 Volt. Adapter and tranformer is available upon request

DAYA LISTRIK Daya listrik 220 volt. Adaptor & transformer tersedia sesuai permintaan

RENTAL VEHICLES Any rental vehicle are under the guest's own responsibilities. If you have not been familiar with the traﬃcs of this city, for you convenience you are recommended to have a driver employed by the agent of the car rental

KENDARAAN SEWA Segala jenis kendaraan sewa menjadi tanggung jawab tamu. Jika anda belum mengenali lalu lintas di kota ini, anda disarankan agar menggunakan supir yang telah disediakan aoleh agen penyewaan kendaraan

HOTEL SERVICES Front Desk & Informasi Operator Taxi Order

PELAYANAN HOTEL Front Desk & Informasi Operator Pemesanan Taxi

press 0

tekan 0

WIRELESS INTERNET Wireless coverage is available throughout the hotel. Password can be requested on the front desk

INTERNET WI-FI Internet gratis tersedia di seluruh area hotel. Sandi internet gratis bisa diminta di resepsionis

RELIGION SERVICE The kiblat direction is posted on the ceiling The closest mosque, church, and temple information are available at the front desk Holy book are available upon request

LAYANAN IBADAH Petunjuk arah kiblat berada di atas langit-langit kamar. Informasi masjid, gereja, pura terdekat bisa di dapat di resepsionis Alkitab atau Al-Quran tersedia sesuai permintaan

BAGGAGE SERVICE press 0 Complimentary luggage storage is available at the front desk

PENITIPAN BAGASI tekan 0 Penitipan bagasi gratis tersedia di meja depan

SWIMMING POOL Swimming Pool available at ﬁrst ﬂoor

KOLAM RENANG Kolam renang tersedia di lantai satu.

HIGHER GROUND SKY LOUNGE Enjoy the view at Higher Ground sky lounge with special food & beverage

HIGHER GROUND SKY LOUNGE Nikmati indahnya pemandangan di Higher Ground sky lounge dengan sajian makanan & minumam spesial

GUEST SERVICE COMPLIMENTARY COFFEE & TEA There is a coffee & tea maker located in each guest room along with coffee pods and condiments. For additional in-room coffee supplies press 0

KOPI & THE GRATIS Terdapat pembuat kopi & teh yang terletak di setiap kamar tamu bersama dengan cangkir kopi dan gula. Untuk persediaan kopi tambahan di kamar tekan 0

HOTEL PROHIBITION Ÿ No pets are allowed Ÿ No strong smell fruits Ÿ Hotel has not responsibility for any food and drink from outside

LARANGAN HOTEL Ÿ Dilarang membawa hewan peliharaan Ÿ Dilarang membawa buah berbau tajam (durian) Ÿ Hotel tidak bertanggung jawab trhadap makanan / minuman yang dibeli tamu dari luar

LOST & BROKEN PROPERTIES Any lost or broken items from the room and / or hotel's properties will be charged upon check out.Damage linens and towels because of missuses, permanent stain, temporary tattoo ink, etc, will be considered as chargeable defect

KEHILANGAN & KERUSAKAN BARANG Segala kehilangan & kerusakan barang milik hotel dari kamar akan dikenakan biaya tambahan saat check out. Kerusakan pada sprei & handuk karena penyalahgunaan, noda permanen, tinta tato dll, akan dianggap sebagai kerusakan yang akan dibebankan kepada tamu

VALUABLE ITEMS Keep your valuable items inside the safety box provided in earch room. Hotel has no responsibility for any damage and lost

BARANG BERHARGA Harap menyimpan barang berharga di brankas yang tersedia di setiap kamar. Pihak hotel tidak bertanggungjawab atas kerusakan atau kehilangan barang

SAFETY SECURITY For Security purposes, please host your guest in the lobby area. Please double lock your door

KEAMANAN & KESELAMATAN Demi keamanan anda, harap menerima tamu di lobby. Harap mengunci ganda pintu kamar anda

PHOTO BOOTH Outdoor Photo Booth available at hotel parking area

SPOT FOTO Spot foto outdoor terletak di area parkir hotel

TV CHANNEL 1 100 101 102 105 106 107 108 109 110 111 123 140 141 142 143 144 145 151 161 200 201 211 215 220 221 222 225 250 251 260 261 265 300 301 302 303 305

jendela Galaxy Premium Hits Movie Paramount TV HBO HBO Signature HBO Hits HBO Family Cinemax Galaxy Premium Galaxy Cinema World tvN Movies Celestial Movie Discovery Science Wion TV Bioskop Indonesia IMC Zee Bioskop Thrill Cartoon Network Nick Jr Cartoon Network Boomerang Nickeledeon Nick Jr Dunia Anak DAVINCI Discovery Channel History Channel 2 Lingua History 1 CGTN Documentary Hits AXN Techstrom fmn Rock Entertaiment

313 314 321 323 324 330 333 335 336 344 360 361 370 371 372 380 381 391 392 500 501 502 505 555 556 560 600 601 602 603 610 611 612 615 616 617 618 700

Lifetime Warner TV tvN KBS World S-ONE !nsert Channel Seru! KIX Crime&Investigation Dunia Lain Animax Aniplus Waku Waku Japan NHK Premium GEM TDC CCTV 4 TV5 Monde ABC Australia Asian Food Network Eat N Go AFN Fashion TV T Music Nusantara Musik Indonesia CNN International CNBC Asia Bloomberg TV CNA Al Jazeera DW Euronews France 24 CGTN Russia Today Arirang Al Quran Al Kareem

701 702 703 705 777 778 799 800 801 802 803 805 806 807 808 809 810 811 812 813 814 815 816 817 818 819 820 821 822 823 824 901 909 911 912 913 916 917

tv Mu Tv9 Saling Sapa TV Sunna TV U Channel Pijar TV Khazanah Trans TV Trans 7 MetroTV CNN Indonesia CNBC Indonesia tvOne SCTV SCTV Indosiar Global TV ANTV Jak tv Berita Satu Kompas TV DAAI TV rtv MNC TV TVRI Bali TV jtv Bandung TV O Channel MyTV NET TV Golf Channel Historical Sport Motor Racing TV Eurosport Horizon Sport Fight Sport TVRI Sport

ROOM SERVICE MENU

GADO - GADO SOLO

33.000

TAHU LADA GARAM

27.500

PISANG GORENG

22.000

FRENCH FRIES

33.000

CHIKCHO

22.000

SOUP BUNTUT

71.500

NASI GORENG BALI

71.500

NASI LIDAH DAUN JERUK

82.500

MIE GORENG JAWA

33.000

AYAM GORENG SOLO

77.000

NASI CAMPUR BALI

93.500

EMPAL PENYET

44.154

BEBEK KECOMBRANG

27.500

MIE GODOG JAWA

38.500

KWETIEW HONGKONG

38.500

MIE GORENG CHINESE

126.500

IGA BAKAR MADU

38.500

SPAGHETTI AGLIO OLIO

49.500

KARBONARA WONTON

33.000

MIX FRUIT

22.000

PISANG BAKAR GULA AREN

22.000

FIRE SAFETY IN CASE OF FIRE:

Please review the location of exits, alarms, and fire equipment on your floor as soon after check in as is practical. A copy of your guest floor plan is located near the door of your guest room. Also, know how to open and close your guest room window if designed to do so.

IF THE FIRE IS OUTSIDE YOUR ROOM:

Keep your room key with you all the times.

Take your room key with you

Use the stairs to exit, not the elevators.

Guests who need assistance should go to elevator lobby on their ﬂoor and depress the red button on the “help phone”

Touch the door handle and frame to see if they are hot. If they are hot, open the door carefully, keeping low as you do so.

If possible, go to the nearest stairwell and go down to exit the building or enter a safe ﬂoor.

Stay low in smoky areas

Remain Calm

IF THE FIRE IS IN YOUR ROOM:

IF THE DOOR IS HOT: Ÿ

Stay in your room, keep the door shut.

Leave the room and close the door

Turn oﬀ the air conditioner.

Activate the nearest alarm box, if possible

Fill the bathtub with water so you have a water supply.

Call the hotel operator on the nearest phone by pressing 0 and specify the location of the ﬁre.

Place wet towels along the bottom of the door and over any vents where there is smoke.

Press 0 to let the hotel operator know your location.

Stay below any smoke in the room.

Stay Calm

Go to the nearest stairwell and walk down to the ground ﬂoor.

keselamatan kasus kebakaran JIKA TERJADI KEBAKARAN:

Harap tinjau lokasi pintu keluar, alarm, dan peralatan kebakaran di lantai Anda segera setelah check-in jika memungkinkan. Salinan denah lantai tamu Anda terletak di dekat pintu kamar tamu Anda. Juga, ketahui cara membuka dan menutup jendela kamar tamu Anda jika dirancang untuk melakukannya.

JIKA KEBAKARAN ADA DI LUAR KAMAR ANDA:

Simpan kunci kamar Anda setiap saat.

Bawa kunci kamarmu bersamamu

Gunakan tangga untuk keluar, bukan lift.

Tamu yang membutuhkan bantuan harus pergi ke lobi lift di lantai mereka dan menekan tombol merah di "telepon bantuan”

Sentuh gagang pintu dan kusen untuk melihat apakah panas. Jika panas, buka pintu dengan hati-hati, tetap rendah saat Anda melakukannya.

Jika memungkinkan, pergi ke tangga terdekat dan turun untuk keluar dari gedung atau masuk ke lantai yang aman.

Tetap rendah di area berasap

Tetap tenang

JIKA KEBAKARAN ADA DI KAMAR ANDA:

JIKA PINTU PANAS: Ÿ

Tetap di kamarmu, tutup pintunya.

Tinggalkan ruangan dan tutup pintu

Matikan AC.

Aktifkan kotak alarm terdekat, jika memungkinkan

Isi bak mandi dengan air sehingga Anda memiliki persediaan air.

Hubungi operator hotel di telepon terdekat dengan menekan 0 dan tentukan lokasi kebakaran.

Tempatkan handuk basah di sepanjang bagian bawah pintu dan di atas ventilasi di mana ada asap.

Pergi ke tangga terdekat dan berjalan ke lantai dasar.

Tekan 0 untuk memberi tahu operator hotel lokasi Anda.

Tetap di bawah asap di dalam ruangan.

Tetap tenang

EMERGENCY SITUATION CHILDREN Children should always be under parental supervision. Our Hotel's design and layout is equipped with many staircases, steps & ramps. Hotel has no responsibility for any accident occurred because of careless usage of hotel facilities.

ANAK-ANAK Anak kecil harus selalu dalam pengawasan orangtua. Bentuk & tata ruang hotel ini dilengkapi dengan tangga & lantai datar Pihak hotel tidal bertanggung jawab atas segala kecelakaan yang diakibatkan karena kelalaian atau kurang kehati-hatian dalam menggunakan fasilitas hotel.

DO NOT PANIC EMERGENCY SITUATION Hotel has established emergency plan and response, your collaboration will help and contribute to everyone's safety . Please familiarize yourself with the evacuation route which is provided in your room

JANGAN PANIK Hotel kami telah memiliki rencana penanganan keadaan darurat, kerjasama anda dapat membantu keselamatan semua orang. Harap perhatikan dengan seksama jalur evakuasi yang tersedia di ruangan anda

NEAR BY FACILITIES HOSPITAL

RUMAH SAKIT

THE CLOSEST HOSPITAL

RUMAH SAKIT TERDEKAT

Karanganyar District Hospital

RSUD Karanganyar

27.2Km 47 Minutes Drive

27.2Km 47 menit berkendara

Jl. Yos Sudarso, Jengglong, Bejen, Kec. Karanganyar, Kabupaten Karanganyar, Jawa Tengah 57716

0271-495673

POLICE OFFICE

KANTOR POLISI

THE CLOSEST POLICE OFFICE

KANTOR POLISI TERDEKAT

POLSEK Tawangmangu

3.2Km 9 Minutes Drive

3.2Km 9 menit berkendara

JL. Lawu, Tawangmangu, Nano, Plumbon, Karanganyar, Kabupaten Karanganyar, Jawa Tengah 57792

0271-697110

DRUGSTORE

APOTEK

THE CLOSEST DRUGSTORE

APOTEK TERDEKAT

Avicenna Farma Tawangmangu

Apotek Avicenna Farma Tawangmangu

2.8Km 7 Minutes Drive

2.8Km 7 Menit berkendara

Jl. Pringgosari, RT.04/RW.01, Nano, Tawangmangu, Kec. Tawangmangu, Kabupaten Karanganyar, Jawa Tengah 57792

NEAR BY FACILITIES GAS STATION

SPBU

THE CLOSEST GAS STATION

SPBU TERDEKAT

SPBU Karangpandan

14.6 KM 28 Minutes Drive

14.6 KM 28 menit berkendara

Desa Dawung Jl. Alternatif Solo - Wonogiri Matesih, Jiringan, Dawung, Matesih, Kabupaten Karanganyar, Jawa Tengah 57781

MOSQUE

MASJID

THE CLOSEST MOSQUE

MASJID TERDEKAT

An-Nur Mosque

Masjid An-Nur

350m 1 Minute Drive

350m 1 menit berkendara

Ombang- Ombang, Kalisoro, Tawangmangu, Karanganyar Regency, Central Java 57792

Ombang- Ombang, Kalisoro, Kec. Tawangmangu, Kabupaten Karanganyar, Jawa Tengah 57792

CHURCH

GEREJA

THE CLOSEST CHURCH

GEREJA TERDEKAT

Kristus Gembala Church

Gereja Kristus Gembala

550m 2 minutes drive

550m 2 menit berkendara

JL. Kalisoro, Rt 02 Rw IV, Tawangmangu, Kalisoro, Karanganyar Surakarta, Kabupaten Karanganyar, Jawa Tengah 57792

0271-697168

NEAR BY FACILITIES PURA

PURA

THE CLOSEST PURA

PURA TERDEKAT

Menggung Temple

Candi Menggung

3.6 Km9 Minutes Drive

3.6 KM 9 menit berkendara

Nglurah, Tawangmangu, Karanganyar Regency, Central Java 57792

Nglurah, Tawangmangu, Kec. Tawangmangu, Kabupaten Karanganyar, Jawa Tengah 57792

0815 4862 7509

VIHARA

THE CLOSEST VIHARA

VIHARA TERDEKAT

Vihara Lawu

6 Km 14 Minutes Drive

6 Km 14 menit berkendara

Gondosuli Kidul, Gondosuli, Tawangmangu, Karanganyar Regency, Central Java 57792

Gondosuli Kidul, Gondosuli, Kec. Tawangmangu, Kabupaten Karanganyar, Jawa Tengah 57792

CAR RENTAL

GEREJA

THE CLOSEST CAR RENTAL

GEREJA TERDEKAT

Ganesha rental

2.6Km 8 Minutes Drive

2.6Km 8 Menit berkendara

Kl. Lawu Terminal, Nano, Tawangmangu, Kec. Tawangmangu, Kabupaten Karanganyar, Jawa Tengah 57792

0878-3529-3377

POINT OF INTEREST Bumi Perkemahan Kalisoro-Sekipan

Grojogan Sewu

Bumi Perkemahan yang dulunya bernama Sekar Jingga yang merupakan tempat rekreasi dan berburu Raja-Raja dari Kasunanan Surakarta dan Mangkunegara. Hutan alam pinus dan tanaman anggrek liar.

Air terjun dengan ketinggian 81 m berada pada ketinggian 100 mdpl. Kawasan sekitar berupa hutan lindung, fauna dan satwa langka (monyet ekor panjang).

Molen Tawangmangu

Pasar Wisata Tawangmangu

Irisan pisang tipis yang dibalut dengan adonan tepung, dengan rasa gurih manis, dimakan hangat dengan taburan gula halus. Banyak dijumpai di sekitar pasar wisata Tawangmangu.

Pasar wisata tawangmangu adalah pasar tradisional dengan konsep modern dan bangunan yang megah sebagai pusat jajanan, sayuran, buah, dan oleh-oleh khas kabupaten karangayar.

Taman Ria Balekambang

Kebun Stroberi Tawangmangu

Taman Ria Balekambang terletak di pusat wisata Tawangmangu, arena rekreasi keluarga yang menyediakan berbagai sarana untuk segala usia.

Kebun strawberry di Kalisoro menawarkan wisata petik strawberry namun juga hamparan pemandangan lereng Gunung Lawu.

Grojogan Pringgondani

Sate Kelinci

Ketinggian sekitar 85 m, di kawasan hutan lindung kawasan Blumbang Tawangmangu. Masih alami dan belum banyak tersentuh manusia. Bertingkat dua, 25 m dan 60 m. Juga disebut Telaga Wali.

Daging kelinci mengandung zat kitoteﬁn, bila digabungkan omega 3 dan 9, bisa untuk menyembuhkan penyakit asma. Juga berkhasiat menurunkan kadar gula, sementara otaknya berkhasiat penyubur kandungan.

Situs Menggung

Grojogan Telaga Gondang

Situs Menggung seunik dan eksotik arsitektur candi lainya di lereng barat gunung lawu, berbentuk punden berundak terdiri dari 3 teras utama

Sekitar 300 meter dari Grojogan Tlogo Wali, di kawasan Pringgodani. Ketinggian sekitar 25 m. Masih sangat alami, jernih murni dari mata air pegunungan.

We have introduced intensiﬁed hygiene & prevention measures to ensure your safety. Our new elevated cleanliness protocols and standards and provides assurance that these standards have been met in our hotels

Ÿ Ÿ

UNDERSTANDING OF CORONAVIRUS

The virus can spread through touching an infected surface People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to stay more than 1 meter to feel) away from a person who is sick.

IS THERE ANY TREATMENT FOR COVID-19? WHAT IS NOVEL CORONAVIRUS (COVID-19)? Novel Coronavirus (COV10-19) is a new strain of coronavirus which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe disease, It was ﬁrst identiﬁed in a cluster with pneumonia symptoms in Wuhan City, Hubei Province of China.

The treatment of COVID-19 depends on enhancing the immunity level of patients, treating the symptoms and easing complications. as there is no speciﬁc treatment for the virus to date. WHAT ARE THE WAYS TO PREVENT THE DISEASE? Ÿ

WHAT ARE THE SYMPTOMS OF COVID-19? The most common symptoms of COVID-19 are: Fever Tiredness Dry cough - Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually Note: Not everyone with a cold or upper respiratory symptom needs to get tested far COVID-19. Only a person with a symptoms and travel history can do the test, Additionally, most people (abaft 80%) recover from the disease without needing special treatment. HOW DOES COVID-I9 SPREAD? Ÿ Novel Coronavirus strains are spread from person m person through contaminated droplets from a person who is sick with the illness (through coughing Or Sneezing) or contaminated hand.

Ÿ Ÿ Ÿ

Washing hands with soap and water Or using alcohol-based hand rub kills viruses that may be on your hands. Maintain at least one metre (three feet) distance between yourself and anyone who is coughing or sneezing. Covering mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately. Avoid touching your eyes. nose or mouth without washing your hands. Avoid shaking hands and just wave. Avoid nose-to-nose greeting. hugging or kissing others. Avoid contact with animals give or dead). Take enough rest and take a large amount of ﬂuids.

ALLURA AZANA RESORT Jl. Lawu RT 3 RW 3 Kalisoro, Tawangmangu, Karanganyar 57792 Phone: 0271-696301 www.alluraazanaresort.com | info@alluraazanaresort.com