10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
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ITIL® Managing Across the Lifecycle Professional Training ( 9 REVIEWS )
485 STUDENTS
This is designed to help you implement, assess and enhance service management in your business organization. This course certi es your …
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
£350.00
1 YEAR INTERMEDIATE COURSE BADGE COURSE CERTIFICATE
32
NUMBER OF UNITS
0
NUMBER OF QUIZZES
11 HOURS, 19 MINUTES
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This ITIL® Managing Across the Lifecycle Professional Training is designed to help you implement, assess and enhance service management in your business organization. This ITIL® Managing Across the Lifecycle Professional Training course certi es your understanding of the essential content topics including management purposes, functions as well as aspirations of ITIL publication. You’ll know the process of stakeholder management, an appropriate communication system in business, and managing services across the lifecycle. This course also helps in following the management characteristics of the Service Lifecycle and therefore, acts as a pre-requisite to ITIL Expert in IT Service Management. You’ll learn to identify and assess the needs of the stakeholders and customers and the requirements e ciently.
Course Highlights The price is for the whole course including nal exam – no hidden fees Accredited Certi cate upon successful completion E cient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this eld then ITIL® Managing Across the Lifecycle Professional Training is for you.
Chat now https://www.alphaacademy.org/course/itil-managing-across-the-lifecycle-professional-training/
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses o er 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited quali cation. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your quali cation and verify your certi cation on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential.
Assessment and Certi cation At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the nal exam, you will be able to order an Accredited Certi cate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £50,700. The sky really is the limit.
COURSE CURRICULUM
Course Introduction
Course Organization
00:11:00
Course Conventions & Agenda
00:11:00
Introduction to Managing Across the Lifecycle
The Practice of Service Management
00:19:00
Service Value Across the Lifecycle
00:21:00
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
Other Key Concepts
00:22:00
Introduction to MaLC Summary
00:47:00
Stakeholder Management & Communication
Stakeholder Management
00:21:00
Stakeholder Communication
00:17:00
Stakeholder Management & Communication Summary
00:15:00
Process Integration
Process Integration Across the Lifecycle
00:26:00
Service Strategy
00:28:00
Service Design
00:37:00
Service Transition
00:41:00
Service Operation
00:29:00
Continual Service Improvement
00:07:00
Process Integration Summary
00:14:00
Managing Services Across the Lifecycle
Stakeholder Needs
00:18:00
Managing Cross-Lifecycle Processes
00:11:00
Implementing & Improving Services
00:15:00
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
Managing Services Across
00:16:00
Governance
Governance
00:25:00
Organizational Structure
00:32:00
Service Provider Types
00:15:00
Governance Summary
00:13:00
Measurement
Measuring
00:23:00
Measurement Frameworks
00:26:00
Measurement Summary
00:11:00
Implement & Improving
Implementing Service Management
00:13:00
Assessing Service Management
00:35:00
Improving Service Management
00:13:00
Key Considerations
00:30:00
Implementing & Improving Summary
00:17:00
Mock Exam Final Exam Chat now https://www.alphaacademy.org/course/itil-managing-across-the-lifecycle-professional-training/
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
COURSE REVIEWS
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
ACCREDITED BY
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
CENTRE APPROVED BY
Registered with the UK Register of Learning Providers (UKRLP) UKPRN: 10063816
COURSES PARTNER
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
OUR STUDENTS SAY.. Great Course Content! Learn from anywhere using personal devices and Video is a good way to learn.
Course content are awesome! Greatest course I had this time.
Ginny Student
Kiara Student
ABOUT We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level. 11 Floor, 15 St Botolph Street, London EC3A 7BB 020 3965 2556 info@alphaacademy.org CERTIFICATE CODE Enter Certi cate Code https://www.alphaacademy.org/course/itil-managing-across-the-lifecycle-professional-training/
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10/23/2018
ITIL® Managing Across the Lifecycle Professional Training – Alpha Academy
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