10/24/2018
ITIL® Service Design Skills Training – Alpha Academy
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ITIL® Service Design Skills Training ( 9 REVIEWS )
498 STUDENTS
This focuses on the use of ITIL processes and practice elements appropriated within the Service Lifecycle context. The purpose of …
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10/24/2018
ITIL® Service Design Skills Training – Alpha Academy
COURSE BADGE COURSE CERTIFICATE
22
NUMBER OF UNITS NUMBER OF QUIZZES
0
7 HOURS, 35 MINUTES
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CURRICULUM
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This ITIL® Service Design Skills Training focuses on the use of ITIL processes and practice elements appropriated within the Service Lifecycle context. The purpose of this training course is to help you to design new IT services. In this course, you’ll understand design coordination, service catalogue management, service level management, and multiple levels of risk management. The course also introduces you to the capacity management, IT service availability and continuity management, information security management, compliance management, architect management, and supplier management. To sum up, enhance your knowledge and develop your skills with this course to boost your career and life.
Course Highlights The price is for the whole course including nal exam – no hidden fees Accredited Certi cate upon successful completion E cient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this eld then ITIL® Service Design Skills Training is for you. We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses o er 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited quali cation. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response.
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ITIL® Service Design Skills Training – Alpha Academy
Furthermore, you can check the validity of your quali cation and verify your certi cation on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential.
Assessment and Certi cation At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the nal exam, you will be able to order an Accredited Certi cate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £40,000. The sky really is the limit.
COURSE CURRICULUM
Course Introduction
Course Organization
00:09:00
Course Conventions & Agenda
00:05:00
Service Design
Introduction to Service Design
00:18:00
Service Design Principles
00:35:00
Service Design Summary
00:03:00
00:03:00
Service Design Activities
Introduction to Design Activities
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ITIL® Service Design Skills Training – Alpha Academy
Aspects of Service Design
00:33:00
Subsequent Design Activities
00:06:00
Service Design Activities Summary
00:03:00
Service Design Processes
Design Coordination
00:36:00
Service Catalog Management
00:23:00
Service Level Management
00:38:00
Availability Management
00:48:00
Capacity Management
00:33:00
T Service Continuity Management
00:30:00
Information Security Management
00:31:00
Supplier Management
00:27:00
Service Design Processes Summary
00:07:00
Technology, Organization & Implementation
Technology-Related Activities
00:27:00
Organizing for Service Design
00:24:00
Implementing Service Design
00:08:00
Technology, Organization & Implementation Summary
00:08:00
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ITIL® Service Design Skills Training – Alpha Academy
Mock Exam Final Exam
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ACCREDITED BY
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CENTRE APPROVED BY
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ITIL® Service Design Skills Training – Alpha Academy
OUR STUDENTS SAY.. Course content are awesome! Greatest An extremely helpful and informative course I had this time. course, especially in conjunction with quiz and video tutorial.
Ginny
Mike
Student
Student, Finance
Great Course Content! Learn anywhere using personal de Video is a good way to learn
Kiara Student
ABOUT We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level. 11 Floor, 15 St Botolph Street, London EC3A 7BB 020 3965 2556 info@alphaacademy.org CERTIFICATE CODE Enter Certi cate Code https://www.alphaacademy.org/course/itil-service-design-skills-training/
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ITIL® Service Design Skills Training – Alpha Academy
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