ITIL® Service Strategy Certified Training – Alpha Academy

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10/24/2018

ITIL® Service Strategy Certified Training – Alpha Academy

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ITIL® Service Strategy Certi ed Training ( 9 REVIEWS ) 

510 STUDENTS

ITIL Service strategy helps you to decide which strategy you should follow to serve the customers. By assessing the customer …

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10/24/2018

ITIL® Service Strategy Certified Training – Alpha Academy

COURSE BADGE COURSE CERTIFICATE

  24

NUMBER OF UNITS NUMBER OF QUIZZES

2

6 HOURS, 56 MINUTES

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CURRICULUM

REVIEWS

ITIL Service strategy helps you to decide which strategy you should follow to serve the customers. By assessing the customer needs and marketplace, the Service Strategy lifecycle stage determines which services the IT organization is to o er and what capabilities need to develop for the betterment of the company. The ITIL® Service Strategy Certi ed Training describes the primary processes of ITIL Service management which includes Strategy Management for IT Services, Service Portfolio Management, Financial Management for IT Services, Demand Management, and Business Relationship Management. The ultimate goal of ITIL Service Strategy is to make you and the organization to think and act strategically. By the end of the course, you will be able to decide the right strategy for your company or business institutes.

Course Highlights The price is for the whole course including nal exam – no hidden fees Accredited Certi cate upon successful completion E cient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this eld then ITIL® Service Strategy Certi ed Training is for you. We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses o er 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the accredited quali cation.

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10/24/2018

ITIL® Service Strategy Certified Training – Alpha Academy

We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your quali cation and verify your certi cation on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential.

Assessment and Certi cation At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the nal exam, you will be able to order an Accredited Certi cate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.

Career Path Not only does our accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £35,000. The sky really is the limit.

COURSE CURRICULUM

Course Introduction

Course Organization

00:06:00

Course Conventions & Agenda

00:07:00

Service Strategy

Introduction to Service Strategy

00:32:00

Service Provider Types

00:11:00

Service Structures

00:05:00

The 4-Ps of Strategy

00:09:00

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ITIL® Service Strategy Certified Training – Alpha Academy

Services & Strategy Summary

00:03:00

Services & Strategy

De ning Services & Market Spaces

00:21:00

Service Strategy Across the Lifecycle

00:28:00

Services & Strategy Summary

00:03:00

Service Strategy Processes

Strategy Management for IT Services Introduction

00:41:00

Service Portfolio Management

00:28:00

Financial Management

00:43:00

Demand Management

00:35:00

Business Relationship Management

00:25:00

Service Strategy Processes Summary

00:06:00

Organizing & Sourcing

Strategy & Governance

00:07:00

Strategy & Organization

00:24:00

Sourcing Strategy

00:10:00

Organization & Sourcing Summary

00:04:00

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ITIL® Service Strategy Certified Training – Alpha Academy

Technology Considerations

00:07:00

Implementation

00:11:00

Challenges, Risks & CSFs

00:06:00

Implementation Summary

00:04:00

00:20:00

00:20:00

Mock Exam

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Mock Exam – ITIL® Service Strategy Certi ed Training

Final Exam

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Final Exam – ITIL® Service Strategy Certi ed Training

COURSE REVIEWS

4.9   9 ratings

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ITIL® Service Strategy Certified Training – Alpha Academy

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ITIL® Service Strategy Certified Training – Alpha Academy

ACCREDITED BY

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ITIL® Service Strategy Certified Training – Alpha Academy

CENTRE APPROVED BY

Registered with the UK Register of Learning Providers (UKRLP) UKPRN: 10063816

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ITIL® Service Strategy Certified Training – Alpha Academy

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OUR STUDENTS SAY.. Course content are awesome! Greatest An extremely helpful and informative course I had this time. course, especially in conjunction with quiz and video tutorial.

Ginny

Mike

Student

Student, Finance

Great Course Content! Learn anywhere using personal de Video is a good way to learn

Kiara Student

ABOUT We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level.  11 Floor, 15 St Botolph Street, London EC3A 7BB  020 3965 2556  info@alphaacademy.org CERTIFICATE CODE Enter Certi cate Code https://www.alphaacademy.org/course/itil-service-strategy-certified-training/

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ITIL® Service Strategy Certified Training – Alpha Academy

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