4/12/2018
Workplace Administration Complete Diploma - Alpha Academy
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Workplace Administration Complete Diploma ( 8 REVIEWS )
491 STUDENTS
Without proper administration, a business cannot grow properly. If you want to improve your administrative role to run your o ce …
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4/12/2018
Workplace Administration Complete Diploma - Alpha Academy
£279.00
1 YEAR ADVANCED COURSE BADGE COURSE CERTIFICATE
99
NUMBER OF UNITS
0
NUMBER OF QUIZZES
1 DAY, 8 HOURS
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CURRICULUM
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Without proper administration, a business cannot grow properly. If you want to improve your administrative role to run your o ce e ciently, then the Workplace Administration Complete Diploma course is designed for you. In the course, you will learn the code of conduct, how to handle bullying in the workplace, controlling con ict, and so on. The course also focuses on the issues such as closing generation gap, basic rst aid treatment, etc. In short, the course will help you to maintain a positive environment within your workplace.
Course Highlights The price is for the whole course including nal exam – no hidden fees Accredited Certi cate upon successful completion at an additional cost E cient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Workplace Administration Complete Diploma has been given CPD and IAO accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you’re an individual looking to excel within this eld then Workplace Administration Complete Diploma is for you.
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
We’ve taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept – from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses o er 3 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited quali cation. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your quali cation and verify your certi cation on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential.
Assessment and Certi cation At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the nal exam, you will be able to order an Accredited Certi cate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39.
Career Path Not only does our CPD and IAO accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £30,000. The sky really is the limit.
COURSE CURRICULUM
Module : 1
What is it, and why?
00:15:00
What to leave in, what to leave out
00:15:00
What’s it all about?
00:15:00
A Random Sample
00:30:00
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
What to Do When You Make a Mistake
00:15:00
Auditing
00:30:00
Putting it Together
00:15:00
Module : 2
De ning Bullying
00:15:00
Why Bullies Do What They Do
00:15:00
Building a Shield Against Bullies
00:15:00
What to Do If It Happens to You
00:30:00
What to Do If You Witness Bullying
00:15:00
Creating an Anti-Bullying Workplace
00:15:00
The Law on Bullying
00:15:00
Module : 3
De ning Con ict
00:15:00
Types of Con ict
00:15:00
Open Con ict vs. Hidden Con ict
00:15:00
Spontaneous and Re ective Behavior
00:15:00
The Johari Window
00:15:00
Stages of Con ict
01:00:00
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
Con ict Resolution Style Questionnaire
00:15:00
The Role of Communication in Con ict Resolution
00:30:00
Active Listening Skills
00:15:00
Paraphrasing Skills
00:15:00
Powerful Questions
00:15:00
Body Language
00:15:00
The Con ict/Opportunity Test
00:15:00
Con ict and Its Resolution
00:30:00
Helping Others Through Con ict
00:45:00
Module : 4
What Does a Positive Environment Look Like?
00:30:00
What Can I Do?
00:30:00
Team Player
00:15:00
E ective Workplace Relationships (I)
00:45:00
E ective Workplace Relationships (II)
00:30:00
Module : 5
The Case for Wellness
00:15:00
Building the Foundation
00:30:00
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
Gathering Support
00:15:00
Gathering Data
00:30:00
Performing a Needs Analysis
00:15:00
Implementing Your Workplace Wellness Program
00:15:00
Reviewing the Plan
00:15:00
Evaluating and Reporting Results
00:15:00
Module : 6
Getting Started
00:30:00
The Role of Ergonomics in Your Workplace
00:15:00
The Ergonomic Assessment Cycle
00:05:00
Identifying and Assessing Ergonomic Hazards
00:30:00
Developing a Plan to Address Ergonomic Issues
00:15:00
Identifying and Implementing Solutions
00:15:00
Obtaining Employee Buy-In
00:15:00
Tips for Successful Implementation
00:15:00
Reviewing Your Ergonomics Program
00:15:00
Basic Ergonomic Principles
00:15:00
Optimal Sitting and Standing
00:15:00
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
Safe Lifting and Transporting
00:15:00
Ergonomic Workstations
00:15:00
Safe Tool Selection and Use
00:15:00
Creating an Ergonomic Environment
00:30:00
Module : 7
What is Workplace Violence?
00:15:00
Understanding the Behavior Wheel
00:15:00
The Anger Management Process
00:30:00
Communicating Better
00:15:00
Basic Problem Solving Tools
01:00:00
Other Ways of Managing Anger
00:15:00
A Systems Approach
00:15:00
Developing a Policy and Program
00:15:00
Risk Assessment
00:30:00
Hiring Practices
00:15:00
Workplace Practices and Procedures
00:15:00
Security Systems and Personnel
00:15:00
Training Programs
00:15:00
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
Developing Emergency Response Plans
00:15:00
Program Review
00:15:00
The Immediate Response
00:15:00
Consulting with the Experts
00:15:00
Gathering Additional Information
00:15:00
Re-Evaluating Information
00:15:00
Communicating Incidents and Threats
00:15:00
Interviewing Employees
00:15:00
Risk Level Analysis
00:15:00
Reviewing the Options
00:15:00
Analyzing the Impact
00:15:00
Process Application
00:15:00
Module : 8
De ning Harassment
00:15:00
De ning Sexual Harassment
00:30:00
The Purpose of Training
00:15:00
Creating a Harassment Policy
00:30:00
Nipping it in the Bud
00:15:00
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
Protecting Yourself
00:15:00
What If It Happens to Me?
00:30:00
What If It’s Happening to Someone Else?
00:15:00
Someone Has Filed a Complaint Against Me!
00:30:00
Addressing a Complaint
00:15:00
Handling False Complaints
00:15:00
Mediation
00:45:00
Investigating a Complaint
00:45:00
Making the Decision
00:15:00
Creating Solutions
00:15:00
After It’s Over
00:15:00
Skill Application
00:15:00
Mock Exam Final Exam
COURSE REVIEWS
https://www.alphaacademy.org/course/workplace-administration-complete-diploma/
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Workplace Administration Complete Diploma - Alpha Academy
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Workplace Administration Complete Diploma - Alpha Academy
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Workplace Administration Complete Diploma - Alpha Academy
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Workplace Administration Complete Diploma - Alpha Academy
OUR STUDENTS SAY.. Course content are awesome! Greatest An extremely helpful and informative course I had this time. course, especially in conjunction with quiz and video tutorial.
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Student, Finance
Great Course Content! Learn anywhere using personal de Video is a good way to learn
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ABOUT We are a company who is best known for o ering awarding body accredited courses for anyone who wishes to take their professional life to the next level. 11 Floor, 15 St Botolph Street, London EC3A 7BB 020 3965 2556 info@alphaacademy.org CERTIFICATE CODE Enter Certi cate Code
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