Amadeus Airline Solutions Amadeus Global Revenue Integrity Airlines
Amadeus Global Revenue Integrity analyses relevant information and takes appropriate actions to enhance data protection and minimise revenue leakage at any source or stage from pre-sales to post-travel. In today’s challenging economic environment, the ability to optimise revenues and protect data integrity is crucial. With Amadeus Global Revenue Integrity, you can prevent the revenue leakage that reduces your profitability.
With Amadeus Global Revenue Integrity, you can: >O ptimise revenues by filling every empty seat possible at
the best fare; > Protect data integrity for correct processing of the
Increase revenues and reduce costs Amadeus Global Revenue Integrity is an advanced yet intuitive real-time solution, which allows you to forecast and manage revenues with greater accuracy and eliminate the distribution costs of non-productive bookings. You can use it to ensure that the correct passengers travel on the correct flight at the correct fare. With Amadeus Global Revenue Integrity, you are able to convert bookings to actual sales to fill every empty seat for maximum revenue generation, while also ensuring that passengers travel within the specific conditions applied to the purchased fare for optimal revenue integrity. Because Amadeus Global Revenue Integrity is fully integrated with the central system, relevant information flows seamlessly between different applications. Data covering everything from availability to booking, pricing and ticketing to check-in and post-travel revenue accounting is effortlessly shared across your system, enabling you to minimise revenue leakage due to intentional abuse of fare rules or bad data protection.
downstream products; > Avoid revenue leakage related to fraudulent activities; >B enefit from these advantages at any time from pre-sales
to after travel stages.
Customised, fully integrated processes Amadeus Global Revenue Integrity is a flexible solution that provides you with customised revenue integrity processes. It meets a wider spectrum of business needs than traditional revenue integrity systems by extending the prevention of revenue leakage and the protection of data across other operational streams, such as pricing, ticketing and check-in. This sophisticated, integrated solution delivers processes which enable you to achieve an unmatched level of performance in eliminating non-productive bookings, preventing fraudulent activities by booking agents or check-in agents and ensuring a high level of synchronisation between different data sources.
In addition to having a product line that helps us firm flights and maximize our revenues, the folks at Amadeus Revenue Integrity have always been very responsive to our needs and extremely easy to work with. Scott Nason , Vice President, Revenue Management, American Airlines
E-Quota Activity History
Fact: Amadeus is a world leader in this field, and is used by more than 50 airlines around the world.
Main Features • Firming: convert bookings into sales. • Policing: enforce airline policies from booking to flying. >S et ticketing time limits by which certain information
must be provided by booking agents and notify them that action is required; >P erform dupe checks within and across PNRs – names,
segments, itineraries; >C ontrol the name changes performed on your flights
to match revenue collected with revenue forecast.
Ticketing integrity • Fare audit: audit fare, taxes are fees in e-ticket. • Protection: ensure fare and ticketing rules are observed. >D etect changes to ticketed bookings, report e-ticket mismatches
to agents and automatically revalidate or reissue e-tickets; >R educe proration errors and under-collection of fare, taxes and
fees by auditing sale at time of issue; >E nforce your policy that a customer travelling on a non-refundable
ticket must cancel the booking if he intends not to travel.
Agency integrity •R isk: minimise agency risk and reduce intentional fraud, such as refunding a non-refundable ticket; •B ooking quality: ensure agencies comply with your booking requirements;
Trusted technology partner As the global airline industry’s leading technology partner, Amadeus is committed to helping you overcome your biggest business challenges by continuing to provide innovative and advanced integrated solutions, plus best-in-class support and expert consulting services.
Find out more For further information, visit www.amadeus.com/airlineIT or speak to your Amadeus Account Manager today.
>M onitor in real time the number of tickets issued by individual
agencies, as well as the total ticket amounts, and notify as soon as suspicious levels of activity are detected, or when the agency is approaching its alert threshold; >P revent blacklisted agencies from performing reservation and
ticketing transactions, plus prohibit reverse PNR claims, lend PNR requests and e-ticketing requests from third party agencies.
Passenger integrity • Security: ensure that passengers are flyable. • Payment: avoid credit card fraud. >E nsure that the passenger is eligible for travel and prevent agents
from issuing a ticket for a blacklisted passenger; >E nsure that the form of payment used is valid and matches your
settlement scheme.
Key benefits at a glance Increased revenue – by a better enforcement of the fare conditions and the collection of change fees; by cancelling unproductive bookings and recycling unused space for sell; by increasing the likelihood of bookings being fulfilled in a timely fashion. Reduce revenue leakages & Improve fraud management – by ensuring that the ticket time limit is in line with the rules of the priced fare; by controlling Airline sales made in non-BSP or risky markets. Reduce disputes and debit memos – towards travel agencies to recover the lost revenue from no-show passengers. Achieve total control over your policies – by self-administering the flight firming business rules; by providing Automated, customisable actions for every identified booking. Reduced costs – that were due to manual processing and ease data processing in Revenue Accounting. Improved passenger satisfaction – by enhancing the check-in experience.
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Booking integrity