Kindle Paperwhite Call Toll Free At 1-800-322-2590 WEBSITE https://www.onlinedevicesupport.com
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Amazon Kindle Support Kindle PaperWhite has been one of the most sold Kindle devices ever. It boasts of a big e-ink screen and has an exceptional battery life. It has a large storage and one can buy it at a very affordable price. It also received regular updates and was snappy to use. The interface was also on point. However, a little while ago there was some issue with Kindle paperwhite regarding abrupt battery drainage. Amazon Kindle Customer Service also could not provide any support for it. We will discuss what can be done in such cases.
Kindle Fire Support
ABOUT THE DRAINAGE ISSUE Kindle Paperwhite has been a swift and bug-free device from many years. There have been users who are using their 3-year-old Kindle Paperwhite devices without any kinds of hiccups. Even if there were any issues, Kindle Com Support was there to the rescue. However, there have been reports of abrupt battery drainage in Kindle Paperwhite devices. The issue has been pertinent irrelevant to the lifespan of the device. Users tried changing their chargers as well as battery packs but the issue was not resolved. Many tried buying newer Paperwhite devices but the issue came to those devices after days of usage. There is no sign of the problem resolution on Kindle Help too.
Kindle Tech Support
www Kindle Com Support Earlier, the device needed to be charged once a month. As the users used to report on Amazon website, if a user reads a book 3 hours a day, the charging needed is just once a month. Now, as reported by users on www Kindle com Support, users need to charge the device by end of day. The situation even worsens when they claim that even without using the device whole day, the battery depletes. Earlier the users believed that because of a long duration of use, the battery is depleted and hence should be replaced. Hence, users contacted Amazon Kindle Support, so as they claim for battery replacement. After the battery replacement, the issue persisted. They also tried changing the charger to see if there was any mismatch. The issue persisted. There was no complaint regarding that over the Amazon support till then.
Kindle Fire Support Help
Kindle Com Support
Since the device is affordable, they went the extra mile and some of them even brought a new Paperwhite, as mentioned on Kindle Support website. This newer device also suffered the same fate. Hence it was clear that the issue is from the Amazon's service point. The real reason for the rapid battery discharge was found out later when customers submitted their grievances.
Kindle Com Support Help
THE RESOLUTION OF DRAINAGE ISSUE
Battery drainage issue was resolved after Amazon informed that the last update had a bug in it. The bug leads to a lot of background processes being executed even when the device was kept idle. Not only Kindle Paperwhite devices, Kindle Fire Support Help also mentioned that many fire devices also had the same issue. So following are the steps to solve the battery drainage issue in Kindle devices :
Kindle Support
Step 1 : Check for the last update version on your Kindle Paperwhite devices. If the update version is 5.7.3.1, the device is facing the battery drainage issue due to the bug. Step 2 : Connect the device to the internet and then click on check for updates under the settings menu. Step 3 : After this pull update process, users can see a patch which has been issued by Amazon. Step 4 : Download the patch and backup all the existing data on Kindle device to the computer. Step 5 : After the backup has been completed, click on install and then install the update. After all these steps are followed, Kindle device would be free of any battery drainage issue.
Amazon Kindle Support Help
Contact Us
Call Toll Free At – 1-800-322-2590 Visit Our Website https://www.onlinedevicesupport.com