HOW TO START YOUR
Edition No. 3
ORIFLAME BUSINESS
Helping you maximise the benefits
Welcome to Oriflame
www.oriflame.co.uk www.oriflame.ie
Choose how you want to work: 1. Show Catalogues to friends & family 2. Encourage people to join and build your own team 3. Join our group of Party Planners 4. Door to Door
How to calculate your order (Business Points) BP 40 50 100 500 1000
Retail (£) £52 £65 £130 £650 £1300
01 — Your Step by Step Guide
Retail (€) €72 €89 €179 €897 €1794
What is BP BP is Oriflame’s universal currency. All products for sale have a BP Value. (retail figures are rounded)
£1 GBP = 0.77 BP €1 Euro = 0.56 BP
This leaflet is designed to give you a simple step by step guide on how to start your Oriflame business and maximise the benefits you can receive from us.
Discount:
We offer 3 levels of discount: • Between 0 and 99.9BP: All single orders attract 20% discount • Over 100 BP: All orders attract 30% discount. • If your cumulative sales during a Catalogue period exceed 100 BP we credit your account with extra discount, making it up to 30% in total. • Where cumulative sales are over 500 BP in a single Catalogue a further 5% discount is offered, making it a massive 35% overall. Note: The additional discount on cumulative sales of 10% will be paid to your account the following Catalogue.
Free Items:
We offer FREE gifts on all orders of 100 BP. Every order you place within the catalogue of this value (£130 / €179) will receive the free item advertised in the DEMONSTRATION NEWS. It will be included with your deliveries.
Delivery Charge:
Standard delivery on all orders is 5 - 7 working days with a set delivery charge of £4.50 / €7.25. Team orders (placed by and delivered to the MANAGER)will have a delivery charge of £1.50 / €2.25 with the Manager paying the balance if any is due. We want to make your start with us easy, so your first online order will
be delivered to you FREE of charge and will include 3 FREE Catalogues but don’t forget to order any extra Catalogues at the same time.
How can you pay for your goods?
Your invoice will be emailed within 48 hours of your order being despatched. It will be sent by Intrum Justitia and not Oriflame. This email will include all the methods of payment available. When you receive your order you will receive a packing list that you can check your order against. This will itemise any products that will follow-on in a later order; you will not be charged for these items until they are sent to you. Your payment options include: DIRECT DEBIT: The easiest payment option for you and it is FREE. The forms are available to download on the web site under Sales Support Tools or call Customer Care who can post one to you. Once the DD is set up (usually within 10 – 14 days) all future invoices will be deducted directly on the date due. You never need to remember to pay your invoices. BY CARD: We accept all major credit and debit cards. To make a payment, please log into the Payment Web application; the log in address will be a part of your invoice. You will need to enter your unique details, Username and Password, that will be sent to you with each invoice. Alternatively you can call 0207 750 9958 (UK) or 1890 296 616 (ROI).
ELECTRONIC TRANSFER: Full details will be included with every invoice CHEQUES: All cheques should be made payable to Oriflame and sent to: P.O.Box 9221, Dublin 15 Please clearly write your account number and/or the invoice numbers being paid on the reverse of your cheque. GIRO: You may pay into the bank with the following details: ROI: AIB DAME STREET, INTRUM JUSTITIA IRELAND LTD Sort Code: 93-20-86 Account No: 85390194 UK: SANTANDER, INTRUM JUSTITIA IRELAND LTD Sort Code: 09-07-20 Account No: 06958931 The Bank details are included with the invoice. To request a Giro invoice to be sent to you please call the numbers below or email us at accounts.receivable.uk-ie@oriflame.com Please note that to send an invoice/giro by post will incur a €1.85 admin charge from Intrum Justitia. PAYMENT CONTACT DETAILS AT INTRUM JUSTITIA 0207 750 9958 (UK) or 1890 296 616 (ROI) accounts.receivable.uk-ie@oriflame. com For all queries regarding your order (not payment) please contact Customer Care directly at info@oriflame.co.uk or telephone 0845 230 2255 (UK) or 1890 920 255 (ROI)
Debit Cards are free of charge. Please note there will be a charge for Credit Card payments.
Understanding the basics — 02
Understanding the basics
Careers with Oriflame
Your Website
Your website Everyone at Oriflame is given their own website and email address. Here are the basic steps of how to set it up and where to find the most popular sections.
1
www.oriflame.co.uk www.oriflame.ie
Step 1: Log in (situated in the top right) Enter Consultant number/password
My Pages
Step 2: My Profile Settings (Highlighted in blue) Click on my profile setting tab
Profile Settings
2
Step 3: Consultant Profile Enter personal information and then click on create my home page on the right of screen, second drop down menu
3
Catalogue launch & Business Webinar Every Catalogue we record and load New Launch Presentations. These will have links available on the WEBINAR PAGE under Sales Support and on our FACEBOOK PAGE www.facebook.com/ OriflameUKLtd
Just clic
4
k a nd w
atch
Creating a personal home page Step 4: Choose Name Enter your business website name here
5 Creating a personal home page
Step 5: Edit Main Enter information about yourself, for example a welcome message, perhaps a little bit about you and how you joined Oriflame. You can personalise your page by adding a photo and you can build this and add to it whenever you wish.
Add to Website
Once you have created the basics you can build your website over time. If you visit the side panel you will see a link for activities, tips & tricks, product recommendations, links and even a guest book. These can all be added and will give you a webpage that is filled with useful information for your customers and in turn, will generate improved customer orders direct to you. 03 — Your website
My Pages
My Pages This is only accessible to Consultants and can only be viewed once logged in. Below is a guide of what you can find and where
ORDERING Here you will find quick links to the following: • Quick Order Form • Your Reports – your invoice history and out of stock reports • Sales Material - Quick links to product samples & merchandise • You can also pay a complete invoice here – this will be via our INTRUM PAY service • Links to sales materials • Catalogue codes
SALES SUPPORT Here you will find quick links to the following: • Useful Advertising material – current display posters for shops/stands • Demonstration and Recognition News – Available for download • Sales Support Tools (including guides/presentations/business aids/forms) • Quick links to view recent sales webinars • Useful paperwork to download
MANAGE MY NETWORKS Here you will find quick links to the following: • Reports (including downline reports, end of Catalogue reports, business activity reports & new Consultant reports) • Welcome programme quick link • Success Plan quick link
FUN & EVENTS Here you will find quick links to the following: • Send an E-Card • Download Wallpaper for your home page • Conferences – local and international events
Note – How to pay an invoice online: Go to My Pages, ordering, reports, finance and pay! My Pages — 04
Building a team
Look Good, Make Money, Have Fun Oriflame offers you a fabulous chance to build a serious income and career, regardless of your background, current circumstances, or education.
Be your own best customer & consultant
We have so many success stories to be proud of and you will have the chance to meet these people as you attend training meetings and conferences. Firstly make sure you are confident in selling our products and are happy that we offer the best value and quality available. Visit our web site for Top Tips to get you started www.oriflame.co.uk or www.oriflame.ie Personal recommendation is the best form of marketing. Use the products yourself and you will soon become a dedicated Oriflame customer and an informed Consultant. Your Manager and the Company are there to support you with training and advice.
The contact list
Making this list is probably the first thing you’ll do in your Oriflame business – and probably the most important. Simply make a list of all the people you know, friends, relatives, workmates and neighbours and then give them the chance to try the best skin care and cosmetics available. Remember, they are not trying something new, just something different – from a lipstick colour, or a fabulous new treatment cream to a new fragrance or aftershave. Then establish yourself as a seller – it is simple – tell everyone about us. Facebook, Twitter, Google Plus, You Tube, face to face, friends and family, everyone who you have in your mobile phone, people you send Christmas cards to, parents at the local school – EVERYONE you know. Send them YOUR homepage link. Go to SALES SUPPORT where you will find lots of helpful cards and posters personalised just for you by PRINTWELL and delivered directly to you! 05 — Building a team
Building your own Team
The Success Plan
The Big Picture
For more information on how to achieve a great earning opportunity talk to your upline/sponsor or contact us direct using the information below.
Share your good news about what a great business we have, and ask them to join you. Send them your homepage link and they can register on-line and get started straight away – it is as simple as that. As you increase the size of your team you will earn bigger and better commissions as you grow. Speak to your upline and see the success plan for details.
The sky is the limit with Oriflame – we have a success plan that can deliver very significant earnings to you, whatever your ambition. Our top earners receive in excess of £2000 per week and have teams of over 1000 people. Study the plan below and decide where you would like to be and speak to your Upline sponsor about how they can help you achieve your dreams with Oriflame.
Average Manager Incomes Per Month: Group Manager: £150-£300 / €180-€360 Senior Group Manager: £300-£500 / €360-€600 District Manager: £500-£1,500 / €600-€1800 Regional Manager: £1,500+ / €1800+ Senior Regional Manager: £2000+ / €2400+ Regional Director: £4000+ / €4800+ To receive commission you must place personal sales of 40BP or more every Catalogue.
If you are looking to build a future for yourself in Oriflame that could change both your lifestyle and your earning potential then everybody within the business is dedicated to helping you succeed. Regardless of whether you have just a few hours per week or a full time commitment we will provide the training and support to help you achieve your goals.
“The career we offer is based on everyone performing their duties in a professional and courteous way. This includes contacting all of your team each and every catalogue, providing appropriate training for your team members, attending all company meetings and training sessions and always representing Oriflame in a manner that reflects our principles.”. Eric McClenaghan Sales Director for Oriflame Customer Care: UK 0845 230 2255 ROI 1890 920 255 info@oriflame.co.uk info@oriflame.ie Returns & Correspondence Address: Oriflame Global e-commerce PO Box 6265 Coventry CV6 9JW UK To Pay your invoice (see page 2) UK 02077509958 ROI 1890296616 www.oriflame.co.uk www.oriflame.ie
If you plan to succeed “The Sky is the limit!”
10
EXECUTIVE DIRECTOR BP 100,000
REGIONAL DIRECTOR BP 60,000
8
The success Tree
A dynamic income opportunity
9
SENIOR REGIONAL MANAGER BP 40,000 REGIONAL MANAGER BP 12,000
6
4
SENIOR DISTRICT MANAGER BP 8,000
DISTRICT MANAGER BP 4,000
SENIOR GROUP MANAGER BP 2,000
1
7
GROUP MANAGER BP 1,000
5
3
CONSULTANT
40 BP personal sales needed per Catalogue at each management level to qualify for commission payments.
The Success Tree — 06
DID YOU KNOW?
Step 1:
First full Catalogue retail sales of 100BP and you will get Optimals Cleansing Milk and Refreshing Toner FREE worth over £13/€17
Step 2:
Second Catalogue retail sales of 100BP and you will get Optimals Oxygen Boost™ Day & Night Cream FREE worth over £22/€30
Step 3:
Third Catalogue retail sales of 100BP and you will get this Beauty Box FREE worth over £30/€41
As well as earning discount we also offer you the chance to win extra goodies to help you along your way. This is called our Welcome programme, which has 3 simple steps and is open to all new starters with Oriflame.
NEW
THE WELCOME INCENTIVES FOR ALL PROGRAMME FOR RECRUITING & SELLING We all know the best place to start anything is at the beginning! So we have enhanced our popular Welcome programme with a NEW Recruiting bonus. • • •
A great way to get referrals and earn fabulous prizes PLUS the perfect way to grow to Group Manager and beyond. Stepping Stones for all new Consultants from the first recruit to a team of 10. New leaflets will be available that include the unchanged Sales Programme of Optimals Cleansing Milk and Refreshing Toner, Optimals Oxygen BoostTM Day & Night Cream, and “mock croc” Beauty Box, PLUS all the new information. CODE: 480426 PRICE: £1.00/€1.45 FOR 20
1 Recruit: One Oriflame Fragrance* 3 Recruits: Oriflame Orchid Collection Beauty Case 5 Recruits: Oriflame Orchid Collection Handbag 10 Recruits: Oriflame Orchid Collection All first orders and recruiters’ orders must be over 50 BP All usual rules apply.
*fragrances received may vary to those pictured
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