Black Cloud Planning PO BOX 183, Christchurch 8140 New Zealand +64 21 554-598 Esther@theicor.org www.blackcloudnz.com www.linkedin.com/in/continuityplanner Black Cloud Continuity Planning is a consulting firm specializing in business continuity, emergency management, and exercise design and delivery. Since 2010 Black Cloud has helped government organisations and private businesses develop and implement practical solutions to improve their resilience to business disruptions. Black Cloud is now delivering several ICOR education programs to New Zealand and Australia.
An Introduction to the
International Consortium for Organizational Resilience Embedding the Culture and Systems of Organizational Resilience
The International Consortium for Organizational Resilience Headquarters: PO Box 1171 Lombard, IL 60148 USA +1630-705-0910 Toll free North America: 1-866-765-8321 www.theicor.org education@theicor.org
Who We Are and What We Do The International Consortium for Organizational Resilience is an international non-profit education and credentialing organization that provides professional development, certification, thought-leadership, career-pathing, and the latest in research and industry trends. ICOR (www.theicor.org) was created to bring together the many silos, industries, or separate bodies of knowledge that together support resiliency into one profession entitled “Organizational Resilience.” The Organizational Resilience profession is the future. It is imperative to recognize and facilitate cooperation amongst these related professions in order to build resilient individuals, organizations, and communities.
The world is becoming turbulent faster than organizations are becoming resilient.
It is no longer enough to simply talk about recovery. We must begin to integrate all of the different areas of an organization into one under the umbrella of “Organizational Resilience.”
Environment of Continuous Improvement Today, leaders in the field of organizational resilience are seeking a broader holistic spread of services and demand a far-reaching perspective that is representative of what is actually required in day-to-day operations. Dedicated professionals are aggressively seeking an environment where skills and abilities are recognized and encouraged. Professionals that are interested in working and contributing in the field of organizational resilience are faced with the challenge of non-responsive service providers that continue to have an extremely narrow focus of business continuity. This narrow focus does not address the evolving needs of business, government, non-governmental agencies, and society to improve their resiliency and viability. ICOR’s goal is to address these issues, continuously monitor the global marketplace so as to be proactive to the changes that evolve and, when necessary, react quickly to unexpected changes. ICOR is the solution to organizational resilience.
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Table of Contents
About the ICOR - Our Vision, Our Mission, Our Goals
About ICOR....................................................................................... page 4
Our Vision…
Characteristics of Resilient Communities.......................................... page 5 The Need for Resilient Communities................................................. page 6 Get Certified in Organizational Resilience......................................page 7-8 Organizations Must Be Resilient to Survive...................................... page 9 ICOR: The 21st Century Solution.................................................... page 10 10 Disciplines That Support a Resilient Organization..................... page 11 ICOR University: Quality Professional Development...................... page 12 ICOR/Black Cloud Consulting......................................................... page 13
To empower professionals with the skills that will allow them to embed the culture and systems of resilience within their organizations and community.
Our Mission…
To provide thought-leadership, professional development, and certification -enabling, comprehensive, proven strategies for embedding the culture and systems of resilience within the 21st-Century organization.
Our Goals… • To be the pre-eminent, international, service-oriented, destination of choice for the immediate and long-term delivery of organizational resilience professional development, credentialing and career-pathing. • To enable organizations and communities to embed the culture and systems they need to provide goods and services in all conditions and situations. The International Consortium for Organizational Resilience (ICOR) was founded to respond to the growing market need for a single avenue of access to the many offerings of education and credentialing expertise that is easily accessible and usable worldwide. ICOR’s vision is to enable organizations across the globe to understand all of the elements that must be considered in order to enable them to embed the culture and systems they need to provide their goods and services in all conditions and situations.
The need for organizational resilience has never been greater.
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ICOR constituents are professionals in the associated disciplines of organizational resilience who strive to improve the world in which we live. ICOR provides a meaningful forum in which dedicated professionals can interact and contribute to the resiliency of their organizations as well as to the communities and countries in which they live and work.
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Characteristics of Resilient Communities
The Need for Resilient Communities Communities are comprised of many types of organizations – from government to business to educational institutions to faith-based and non-governmental organizations – each of which support or contribute to the health and resiliency of that community. In order for the community as a whole to be resilient and viable, each one of the organizations within that community needs to be able to provide their particular goods and / or services – no matter what challenges the world puts before them. Resilience is not something that can be achieved by any one organization or infrastructure system acting in isolation. Organizations are required to work together toward system resilience in order to build resilient communities. Effective resilience management for any one organization must look beyond that single organization and consider the resilience of other organizations that it depends on.
• Environmental stewardship: A resilient community has a healthy eco-system and habitat.
It is important to take a systems view of organizations, recognizing that there are multiple interdependencies within and between different organizations that influence their ability to respond and recover.
• Self-governing and self-sustaining government: A resilient community has a government the provides the services needed by its community members and has healthy relations with other governing bodies. • Quality of life: In a resilient community, all members of the community are equal and diversity is valued. A resilient community is safe. • Lifelong learning: In a resilient community, its members have equal access to education and knowledge repositories. • Diversified economic development: A resilient community has a diversified economy and produces enough goods to meet the needs of community members.
All organizations need to provide their goods and services under all conditions in order for a community to be resilient.
Find out more by visiting: www.theicor.org/rescomm.html
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Get Certified in Organizational Resilience Recognition of Existing Organizations and Their Credentials
ICOR’s MultiLevel Credentialing Program Will Help You Grow Professionally
The ICOR vision includes facilitating cooperation with the related certifying bodies in the ICOR certification program.
ICOR provides a multi-level credentialing program that is integrated with career-pathing alternatives.
This includes recognizing existing certifications, building upon these competencies to meet the evolving needs of professionals and expanding their knowledge, experience and credentials. Credit may be granted from ICOR to those applicants who have earned existing credentials from other credentialing bodies as well as: • Work experience • Education • Professional contribution and thought leadership
Online Application & Maintenance Process
The purpose of the ICOR Credentials is to certify professionals who understand and have experience in the disciplines that support organizational resilience.
Get out of the cubicle and into the corner office! The innovative concept behind the ICOR’s credentialing strategy is that members can move both horizontally and vertically through each of the 10 University Resiliency Disciplines. To identify credentialing and professional development programs that ICOR accredits, go to the University page of the website and click on any of the 10 Disciplines. To learn more about ICOR’s credentialing program visit: www.theicor.org/credentialing.html 7
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The ICOR credentialing program also complements and supports its educational program and addresses every level: from entry level to existing practitioners to senior business and government leadership.
Certification Valid for 3 Years
Organizations Must Be Resilient to Survive
ICOR: The 21st Century Solution
Facing everything from hurricanes, earthquakes, tsunamis, war, terrorism, cyber attacks, workplace violence, pandemics, supply chain interruptions, economic downturns, to questionable business practices, organizations must be resilient to survive. Resilience organizations are those who can provide their goods and services under all conditions. Building resilience into organizations entails a shift from a reactive to a proactive approach—embedding a culture and system of resilience that creates an organization positioned to face the challenges the world puts before us. Smart organizations have learned the smart lessons. Many other organizations still just hope for the best. Hope is not a strategy. Organizational resilience is. ICOR can help all organizations achieve resilience.
ICOR provides the solution to organizational resilience—throughout the world
Learn how to design resilience into your management of people, places, technical infrastructure, supply chain, and work processes - continuously anticipating and adjusting to trends that can permanently impair the earning power or compromise the mission of your organization.
The need is real.
Resilience is achievable.
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10 Disciplines That Support a Resilient Organization
ICOR University: Quality Professional Development The focus of ICOR’s professional development program is the 10 disciplines that support a resilient organization. ICOR offers courses in each of the 10 disciplines in the resiliency framework. Standards-based, vendor-neutral, and taught by leading professionals with practical experience, ICOR courses provide an educational experience that is second to none. Several of ICOR’s courses have achieved ANSI Accreditation. The American National Standards Institute accreditation is the highest recognition available. ICOR offers several alternatives to meet your educational needs. ICOR’s courses are offered in a variety of ways:
A resilient organization must break down the many silos that exist within the organization in order to create an organization that can provide its goods and services under all conditions. Embedding the culture and systems of organizational resilience means that organizations must ensure that each of the 10 disciplines that support a resilient organization must not only be present and functional, but must be managed at a senior management level.
• Traditional instructor led: ICOR courses are offered globally several in English, Spanish, and Portuguese. • eLearning self-study: Traditional eLearning courses with accessibility on your schedule. • eLearning live: The best of both worlds—an online course taken over a specific time period with student and instructor real time interaction • Course books self-study: Looking for an inexpensive option? ICOR’s course materials are so well-written you can learn from reading the course books used in many of the courses. Find our more by visiting: www.theicor.org/courses.html
Organizational resilience beyond business continuity 11
What sets ICOR apart? 12
New Zealand & Australia Campus
ICOR extends its presence in the New Zealand/Australia region Black Cloud Consulting is the authorized ICOR Campus Director for New Zealand/Australia.
Black Cloud Continuity Planning is a consulting firm specializing in business continuity, emergency management, and exercise design and delivery. Since 2010 Black Cloud has helped government organisations and private businesses develop and implement practical solutions to improve their resilience to business disruptions. Black Cloud is now delivering several ICOR education programs to New Zealand and Australia.
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