Cenitech Engineering Solutions; 14A Central Avenue, K ingston 10 - 876.622.9721
Strategic Business Plan 2014/2015
Cenitech
ENGINEERING SOLUTIONS
President, George Knight
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Message from the PRESIDENT After almost two decades in the business of engineering and construction I am proud to be leading an elite team of innovators with a centralized goal of exceeding clients’ expectations. CENITECH Engineering Solutions is not the typical construction company, it is the destination for clients seeking to build not just houses but homes, not mere spaces to conduct business but corners stones of hope fostering growth and infrastructure that provides stability for generations. Here at CENITECH, our clients are engaged in every aspect of the project. They get the opportunity to experience the milestones as their dreams become realized and their plans unfold. Through the implementation of information communication technology strategies, we keep clients connected irrespective of their location. We offer flexible, competitive and exemplary service that is cutting-edge, contemporary yet unique to each client’s taste. Engineering is a discipline that deals with conceptualising exotic and prestigious designs that when implemented creates infrastructural masterpieces that meet the unique demands of the environment and those who use them. It takes skilled, focused, critical thinkers and trendsetters to interpret the need of every client and produce a product that provides security and stability. It is with this in mind that the team at CENITECH Engineering Solutions ceases every opportunity to stay up-to-date with the latest technologies and ground breaking trends in construction and designs to ensure endless possibilities for our clients. For a team to bring your dreams to life with a dynamic and professional approach, CENITECH Engineering has the solutions. Let us guide you through the ins and outs and take away the hassle that can come with erecting your next masterpiece. You dream it, we build it! 2
Contents COMPANY PROFILE
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1.
7 7 7 8 9
EXECUTIVE SUMMARY 1.1. Introduction 1.2. The Company 1.3. Services 1.4. The Market
2. OBJECTIVES 3. MISSION 4. KEY TO SUCCESS
11 12 13
5. COMPANY SUMMARY 5.1. Management Team 5.2. Start-Up Summary
14 16 21
6. SERVICES 6.1. Solutions Commercial Civil Engineering Works
28 30 30 30
7.
32 36 36 37 38 41 44
MARKET ANALYSIS SUMMARY 7.1. Market Segmentation 7.1.1. Residential 7.1.3. Civil Infrastructure 7.2. Target Segments 7.3. Market and Service Business Analysis 7.4. Competitive and Buying Pattern 3
8.
STRATEGIC AND IMPLEMENTATION SUMMARY 8.1. Marketing Strategy 8.2. Sales Strategy 8.2.1. Cenitech Website 8.2.2. Social Media 8.2.3. Sales Forecast
50 51 52 52 53 53
9. MANAGEMENT SUMMARY
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11. APPENDIX I RESUMES 12. APPENDIX II PROJECTS - JDIP 13. APPENDIX II PROJECTS - PALISADOES
58 73 79
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TABLE OF ABBREVIATIONS CEO GOJ MWH UDC NHT PIOJ NWA MTW NCC
Chief Executive Officer Government of Jamaica Ministry of Works and Housing Urban Development Corporation National Housing Trust Planning Institue of Jamaica National Works Agency Ministry of Transport and Works National Contracts Commission
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Company PROFILE Cenitech Engineering Solutions is a full service construction and engineering firm delivering innovative infrastructure and construction projects since 1989. Over the years the company has grown to an elite team of the most accomplished and professional engineers in the English speaking Caribbean. This experience garnered from the teams involvement in the implementation of multibillion dollar projects that are landmarks across Jamaica has propelled Cenitech into a renowned construction company with the capacity to execute projects of any magnitude. Cenitech is led by Mr. George Knight who was appointed CEO on April 2, 2013. Bringing with him almost two decades of experience in conceptualising, managing and implementing large scale infrastructure and construction projects, Mr. Knight is one of the most sought after engineers in the region. He is supported by a team of highly skilled professionals with unrivaled experiences in the industry and includes: Melville L.G. Edwards, Desmond P. Robe, Clava O. Mantock and Tania R. Bell. By applying principles of sound engineering methodology and design with great attention to detail, we are applying a professional approach to keep our clients fully engaged from conceptualization through to implementation. This has enabled us to deliver projects that consistently exceed the expectations of our clients and their end users. We are guided by our vision of “being the trendsetter in the construction industry through strategic partnerships with the best skill sets to deliver high quality projects.” This is facilitated by our mission to “keep our clients fully engaged in all aspects of the project using innovative technology to enhance service delivery”. Cenitech Engineering Solutions is positioned to achieve excellence. 6
1. EXECUTIVE SUMMARY
1.1. Introduction Cenitech Engineering Solutions (Cenitech) is a Jamaican based full service construction and engineering company, delivering innovative infrastructure and construction projects since 1989. From its inception, the company has developed an elite team of accomplished, innovative and qualified engineering professionals in Jamaica. As a fully certified grade one construction company, Cenitech already has visual impact on major multi-million dollar constructions in Jamaica. Cenitech’s methodical approach to the services we offer to our clients have allowed us over the years to deliver some world class projects and exceeding the expectations of our clients. Two of the key objectives that sit at the core of Cenitech are, understanding our clients’ needs and delivering to their full requirements.
1.2.
The Company
Cenitech Engineering Solutions commenced operations in 1989 as a limited liability company with an overwhelming portfolio of globally recognised projects.
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In 2013, Cenitech had finalised the appointment Mr George Knight as president and CEO, one of the most renowned civil engineer and project managers’ in Jamaica. This appointment was a strategic one as his portfolio and experiences in these fields are well recognised across Jamaica as he is responsible for some of the largest construction program across the island. Mr. Knight’s experiences and expertise plays a vital role in the company and will be leveraged to develop a competitive advantage in this industry space.
1.3.
Services
Cenitech is positioned to provide a variety of engineering and construction services to a diverse customer base. Some of these services include: design modelling, architectural designs, civil engineering, building and construction services to clients in the public and private sectors. Cenitech is also heavily involved in the tendering process, cost estimation and project planning and scoping phases of projects. This and other consultancy and professional services offered by Cenitech makes them one of the best companies of its type in Jamaica to rovide such comprehensive end-to-end engineering solutions.
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1.4.
The Market
The civil engineering and construction sector of Jamaica has been an essential part of the country’s economy. The infrastructures (buildings, roads, bridges among other) constructed by past generations have traced the history of the island in a physical form and represent a vital part of the country’s heritage. Today’s construction sector bears the same trademark and provides the means by which the new Jamaica will be built. Today’s construction market is severely impacted by the global recession. As such the demand for construction and infrastructure development has fallen while the number of registered companies offering some level of construction service has risen. A PIOJ report shows that 73% of the 487 registered construction companies in Jamaica have a grade 3 rating or higher. There are a handful of key players in the market today that provide a fairly standardised approach to civil engineering and construction. Sadly, this also result in standardise services to clients. Cenitech have been one of the major players in this market space and have earned its recognition through the quality services offered to its clients. For this reason, Cenitech have developed very strong strategic relationships with our clients and respective government bodies within this sector. Cenitech will be primarily focusing on specific groups of clients such as the GOJ, international agencies investing in Civil Infrastructure development in Jamaica, real estate investors and other. These clients/organisations are some of the key participants in large scale construction and infrastructure development and better fit Cenitech based on the organisation’s current portfolio and company objectives. organisation’s current portfolio and company objectives. 9
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2. OBJECTIVES These are the core objectives of the business. 1. Maintain a client friendly and customer focus service delivery to ensure maximum customer satisfaction through delivering projects on time and within budget. 2. Develop and implement strategies that are IT enabled to bring a modernised approach to service delivery with special emphasis on environmental, heritage and historic preservations 3. Use information technology as a tool to enable our customers to have live updates on projects and participation in the lifecycle of the project. 4. To achieve incremental growth by a minimum of 10% market share annually 5. Develop and sustain an elite and highly skilled staff that is creative, driven and innovative
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3. MISSION
The Jamaican landscape affords clients the opportunity to build their dreams homes, extravagant commercial spaces suitable for their businesses, epic public sector establishments and sturdy infrastructure to support and satisfy the structural needs of the country. However, what stand between the dream and this reality is the availability, affordability and accessibility of an elite team with the capacity to fulfil clients’ demands on time and within budget. The solution is Cenitech Engineering Solutions. Cenitech Engineering Solutions is a team of experts in construction and engineering with a vision to be the trendsetter in the construction industry through strategic partnerships with the best skill sets to deliver high quality projects. Our mission is to keep our clients fully engaged in all aspects of the project using innovative technology to enhance service delivery. You dream it‌ we build it.
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3. KEY PRINCIPLES These guiding principles were developed based on the gaps and needs that exist within the industry as outlined by the Ministry of Transport and Works Construction Industry Policy (2007) and the Vision 2030 Construction Sector Plan (2009) which includes international guidelines and principles. I. Provide quality service that exceeds clients’ expectations; II. Respect of heritage and historic assets and complement the natural beauty and historic architecture of the areas within which we erect infrastructure; III. Incorporate globally recognized Design principles that create an accessible and welcoming environment everyone; IV. Incorporate Information Technology as a key enabler to enhance effectiveness, clients’ participation in projects and contributing to the modernization of the industry; V. Design and build multi-purpose structures that create and preserve spaces which allow for change and growth thereby securing the future of the industry; VI. Invest in the local economy by employing local designers, construction workers, suppliers, vendors, and materials whenever feasible; VII. Incorporate best practices for emergency response, safety and security; VIII. Incorporate sustainability best practices such as site development, water savings, energy efficiency, materials selection, and environmental conservation; and IX. Develop and maintain a client-focus service that is supported by a quality driven agenda to secure competitive edge locally, regionally and internationally.
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3. THE COMPANY Cenitech is currently located at 14A Central Avenue, Kingston 10 Jamaica and operates as a limited liability company. Cenitech’s primary focus is to deliver projects that consistently exceed the expectations of our clients. The company is guided by their vision of being a trendsetter in the construction and engineering industry through strategic partnerships with the best skill sets to deliver high quality projects. This is facilitated by our mission to keep our clients fully engaged in all aspects of the project using innovative technology to enhance service delivery. Cenitech is engaged in service delivery within an industry saturated with poor project management and the inability to deliver projects on time and within budget. Their highly skilled teams of professionals are geared to making significant and recognisable difference in the Jamaica construction industry.
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5.1.
Management Team
Cenitech operates on a flat organizational structure with the CEO as head of the organisation. This type of structure works well for Cenitech and promotes great cross collaboration, knowledge sharing and better team dynamics. The management team consists of five (5) expertly trained and highly skilled professionals with unrivalled experiences in the industry as shown on the organizational chart below.
President and CEO: George Knight The management team is anchored by a stalwart in the business, Mr George Knight. Knight is a phenomenon of civil engineering in Jamaica and other parts of the Caribbean. His works to date have demonstrated excellence at the highest level and stand as landmarks, adding to the engineering stability of Jamaica. This recognition and accolade is not only reflected in his many certified qualifications but also in the successful implementation of infrastructure projects across Jamaica in excess of US$1B. 16
George Knight’s portfolio includes: o The implementation of the $400M (USD) works to address the critical deterioration of the road and drainage network across Jamaica under the Jamaica Development Infrastructure Programme (JDIP). o The conceptualization and implementation of the $65M (USD) sea defence and road rehabilitation program to protect the vulnerable Palisadoes Strip, which is today an environmental marvel whilst protecting the billions of dollars invested along the Kingston harbour. o The $70M (USD) implementation of island-wide flood damage restorative works across Jamaica (1999 – 2000). o The $80M (USD) implementation of major rehabilitation of the Sandy Gully Drainage Network funded through the Caribbean Development Bank. See extended version in the Appendices. Director of Procurement and Planning: Melville L.G. Edwards Edwards is a member of the Chartered Institute of Arbitrators and expert in construction law and civil engineer management. Working as a quantity survey manager for the Jamaica Development Infrastructure Program (JDIP) from 2009 to 2013, he was largely responsible for the contractual and financial planning of the project. Melville Edwards’s portfolio includes: o Quantity Surveyor for the Hurricane Flood Repair Programme from 2003 – 2006 at a project cost of over $300M (USD) 17
o Quantity Surveyor for the National Road Improvement Programme from 2001 – 2003 at a project cost of $340M (USD) o Assistant Project Quantity Surveyor for the Deferred Financing Program under the NWA and the MTW from 200 – 2001 at a project cost of $18M (USD) See extended version in the Appendices. Director of Project Implementation: Desmond Robe Robe is a distinguished and accomplished construction project manager with over 25 years or work in the industry. His accomplishments largely came through the many projects he’s managed with distinguished organizations such as the Ministry of Construction and the National Work Agency (NWA). Desmond Robe’s portfolio includes: o Mid-1980s: Ministry of Construction (Jamaica) on the Rural Road Improvement Program (valued at US$8M) as Site Control Officer (SCO). As the SCO, Robe executed the following duties: site condition surveys, weekly and monthly management reporting, construction data analysis and general supervision. o From 2009 to 2013, Desmond worked as Construction Manager for the NWA in conjunction with the Jamaica Development Infrastructure Program (JDIP) and the Caribbean Development Bank (CDB) on road rehabilitation, flood damage restoration and community restoration projects with an approximate budget of $90M (USD). See extended version in the Appendices. 18
Director of Technology and Innovation: Clava Mantock Mantock epitomizes some of the great qualities of a technology developer often craved by industries. As a technology professional, he is a highly motivated, skilled and result driven technical engineer with a catalogue of educational qualifications and work experience. His real-world attitude to system development has earned him the respect of peers, management, senior management and more importantly customers. Clava Mantock’s portfolio includes: Mantock is a very qualified application engineer and system developer and have achieve a senior level in these disciplines from 2004. During his studies and work experiences, Mr. Mantock have gain great recognition and knowledge in an array of Computer Science discipline, such as programming languages C++, C#, ASP.NET, Prism, Windows Server 2003/2008, Database Management Systems (Oracle, SQL) and many more. See extended version in the Appendices. Business Operations Manager: Tania Bell Mantock epitomizes some of the great qualities of a technology developer often craved by industries. As a technology professional, he is a highly motivated, skilled and result driven technical engineer with a catalogue of educational qualifications and work experience. His real-world attitude to system development has earned him the respect of peers, management, senior management and more importantly customers. 19
Tania Bell’s portfolio includes: Tania Bell started her illustrious career in 1996 working with the Ministry of Transport and Works (MTW - Jamaica) as a senior secretary to the permanent secretary. In this post, Tania has performed numerous governmental administrative duties ranging from reviewing and maintaining confidential reports to reporting to key external and internal stakeholders. From 1999 to 2010, Tania worked with the National Works Agency (NWA) supporting project managers and administrators on national infrastructure projects. Her role was to ensure that all details are checked and accurate, maintain up-to-date database, produce holistic and detailed reporting and analytics to the team and liaise with key stake holders on project matters. See extended version in the Appendices.
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5.2.
Start-Up Summary
Cenitech Engineering Solutions officially commenced full operations in April 2013 when George Knight was inaugurated as the new President and Chief Executive Officer. The company which started in 1989 as Mantock Electricals underwent significant restructuring in 2009 expanding its services from just electrical contracting to include engineering, construction, electrical and information technology. In 2013, the company was again repositioned and rebranded to more adequately meet the increase in demand and in an effort to bridge some of the gaps in the industry. With this new thrust, the company have positioned itself to provide a more advanced level of service delivery that engages government, non-government, commercial and residential clients.
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During its operation as Mantock’s Electrical Engineering Works Ltd. the company was a family owned and operated business located at 6 Cascade Close in Valentine Gardens, Kingston 19 with the following persons in directorial positions: • • • • • • • •
Lewis Mantock Hyacinth Mantock Clava Mantock SNR Eulie Mantock David Mantock Major works were carried out with: Goodyear Ltd – routine maintenance of switchgear Jamaica Pegasus – electrical installation and maintenance, grill work • Guild Engineering Works Ltd. • Denbigh Agricultural Showground (Jamaica Agricultural Society) The company went through a period of inactivity sometime after 2000 due to the ill health of Lewis Mantock and Clava Mantock SNR’s active career at JPS which kept him from increasing his responsibilities in the family business. Hence, the restructuring in 2009 which resulted into a name change to Cenitech Engineering Solutions Ltd. and the appointment of new Directors, who were still primarily, family members: • Clava Mantock SNR • Clava Mantock JNR • Ferris Stewart The major projects the company undertook were: • Subcontracts by Rogers Land Development to carry out civil works between 2011 and 2012; and • Residential construction projects for private clients. 22
In December 2012 Cenitech Engineering Solutions applied for National Contracts Commission (NCC) certification and was awarded as follows: • • • •
General Road Works – Grade 1 Civil Engineering Works – Grade 1 Building Construction – Grade 1 Interior Construction Works – Grade 3
Under the new leadership, full-time staffs was employed and a new management team put in place to run the operations of Cenitech Engineering Solutions with a renewed vision and mission which would modernise the company and take it into this technological age. After receiving NCC certification, Cenitech Engineering Solutions has tendered on several construction projects across Jamaica. The company’s grading can be found on the NCC’s website and on the image below. In May 2013 Cenitech Engineering Solutions applied for an additional grading of pipe laying. After reviews of some of the projects that were executed by Cenitech, a Grade 2 certificate was awarded for this work type.
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Source: www.ncc.gov.jm/ncc/contractors.php
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Company Assets • Human Resource Cenitech currently maintains a staff of 10 industry professionals. Along with its five directors, the company employs a Project Analyst, Construction Coordinator, Systems Analyst, Project Manager and a Maintenance Supervisor. To complement the team, the company maintains a strong relationship with other skills set such as builders, contractors and suppliers who they partner with on a project by project basis, as the need arise. Some of their professional consultants work with the company on longer terms than others. Some of the current consultations include: Consultant Engineer, Project Manager, Design Engineer and Communications Specialist. Cenitech builds a profitable relationship with its partners that over the years have allowed them to get priority service. • Equipment Full access to major and heavy duty equipment as needed • Financing Full access to unlimited funding on a project by project basis
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The Team
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6. SERVICES Cenitech engineering Services entails the following process; they produce a model of the client’s desired product, employ the best skill set to produce the architectural design, after which the elite team implement the project to reflect the model. Their services include: Design Design covers only a small but important aspect of Cenitech’s portfolio. The Cenitech team carries great working knowledge of structural designs covering material types such as steal, concrete, timber and so on. Our design process involved multiple considerations such as safety, serviceability, environmental, economic and carries great depth of knowledge on structural engineering design. Project Management Cenitech Engineering Solutions place great emphasis on providing outstanding projects on time and within budget. Project management is a key part of each Cenitech members’ arsenal. Each team member takes pride in delivering quality projects with detailed and meticulous project planning. They ensure that their clients are very involved in the planning stages of projects – giving then the power to determine key milestones for the development phase of projects. Cenitech’s project planning is executed with great attention to detail and careful calculations to provide great degree of accuracy. Project managers will work with clients and sub-contractors to ensure that all bases are covered by taking clients through the planning stages step-by-step. Clients are provided with detailed analysis of the project planning stage with recommendation, key milestones with critical path analysis and budget consultation.
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Estimation Cenitech takes pride in their individual and collective history and the relationships they have developed with clients and partners in the governmental and non-governmental sectors. The company has an overwhelming amount of experience in working with government officials on tenders, analysis and forecasting, providing sound consultation and advice on project estimations and industry performance. One of Cenitech’s objectives is to work closely with their clients to help them to be more Effective, Efficient and Economical. Construction Services Building construction and structural reconstruction forms part of the foundation of Cenitech’s core experiences and portfolio. From residential homes to housing schemes and towers we have the capacity, and skills to provide quality end-to-end projects to our clients. The Cenitech team promotes and advise clients on best practices in these areas as we are well aware of the benefits of making clients happy. We can provide modelling, conceptualization, design and implementation of small, medium and large scale building construction projects. We also have the skills, aptitude and workforce to deliver small and large scale commercial, education, government, healthcare building construction projects. We build in compliance with building regulations and taken environmental factors into consideration to ensure that we are not compromising on structural integrity and quality.
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6.1.
Solutions
Commercial The expertise and skill sets within Cenitech extend to the construction of commercial buildings of different types: • • • •
Industrial buildings Government facilities Specialized commercial buildings Manufacturing/Education/Healthcare
Civil Engineering Works • Road Construction and Repairs The team of experts at Cenitech have between them over three decades of experiences in Civil Engineering, working on landmark projects with the shelf life of over a hundred years. One of such projects is the very improved road network across the island of Jamaica. The working practices implemented by Cenitech will ensure that adequate support and collaboration with the client is achieved throughout the entire project life Cycle, from feasibility studies, conceptualization to planning, design, implementation and aftercare support. Providing a road network fit for the 21st century and beyond is important to Cenitech but more importantly is meeting and exceeding our clients’ expectations by delivering quality projects. We cover: o o o
New roads modelling and construction Road repairs and refurbishment Highway and rural road construction 30
Environmental Buildings Restoration and rehabilitation to some of Jamaica’s high risk areas have transformed and revitalize communities and landmark infrastructures. Members of the Cenitech team have spearheaded such projects (amounting to $6B JMD) for the implementation of islandwide flood damage restoration and the implementation of the $65 USD sea defence and road rehabilitation of the Palisadoes Peninsula.
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7. MARKET ANALYSIS SUMMARY The construction industry has played an integral role in the growth and development of Jamaica’s Economy. It has contributed significantly to the GDP of the country as well as to the sliding employment rate. The construction industry has employed and currently creates employment for a vast of number of individuals especially males between the ages of 21 and 40, particularly those within the unskilled labour force. In 2008, STATIN reported that the construction sector accounted for approximately 10% of the labour force in Jamaica in that year and continues to increase to date.
Approximately 96% of the individuals were male which highlights the highest gender disparity within any sector in the country.
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According to the Planning Institute of Jamaica between 2003 and 2008 construction accounted for, on average, 8% of Jamaica’s GDP, and in 2008 represented $41.8 billion in constant dollars. The table and bar chart below derived from the NCC database of government contracts for the FY 2012 shows the top 10 construction companies, the number of government contracts completed and their dollar value.
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The government is the largest sponsor for construction projects in Jamaica year on year. This is largely due to the investment in country wide infrastructures such as road constructions, education and healthcare constructions and other national infrastructure. Currently the construction industry has two main segments which are residential and non-residential. Residential clients account for the highest number of projects within Jamaica which includes the building, remodelling and repair of homes. Even though non-residential clients are smaller in numbers, the potential revenue can be phenomenal and include the building and hotels, schools, hospitals, stadiums and civil infrastructure (one of Cenitech’s main area of expertise). The government is the largest client within this segment as they have main source of projects within the industry within any given year. 34
Although the construction industry has been performing exceptionally well where the economy is concerned, the industry has faced several challenges. One of the major challenges is the vulnerability and reliance on the performance of other sectors within the country such as; tourism, housing, financial and business services, manufacturing, transport, storage and communication, and distribution, as well as the social sectors that generally fall under government services. Consequently the performances within these key areas will show a positive or negative impact on the Construction Industry. There are other challenges that the Jamaican construction industry face, these include; limited economy of scale, its inability to effectively compete with international firms due to size, inadequate research and technology, limited applications to modern business practices and management and limited number of professional and technical staff in key roles of the construction industry. The cost and availability of raw materials is another issue that impacts the effectiveness of the construction industry. Cement which is largely one of the most important ingredients especially in building construction is tied to a monopoly enjoyed by Caribbean Cement. The lack of competition within the market has impacted the level of pricing for this ingredient and also its availability. Finally, other areas of challenges impacting the industry are: - Access to financing - The extenuating extortion and security concerns for both clients and service providers - The slowness of the approval process for construction services.
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7.1.
Market Segmentation
In Jamaica, the construction industry is divided into two main segments, these are Residential and Non-residential. Residential clients usually demand services such as building a home from scratch, buying a complete home or renovating and remodelling existing structures. The buying behaviour for these clients is highly dependent on affordability and to some extent quality and location. The fact that their buying decision is highly influence by cost, this further intensifies the challenges faced by the industry, and can complicate matter for service providers. Therefore, creative strategies and strong project management skills are required to adequately achieve client satisfaction. Although the demand for housing starts has been on the decline, it still remains first choice for clients as it relates to the type of services preferred by residential clients when compared to remodelling and repairing of homes. 7.1.1.
Residential
Recently, this segment of the market has seen a record 57% decrease in housing starts within the third quarter performance in the year 2012, when compared to previous year according to the PIOJ. The fall in the number of housing starts stems from affordability of service and the high cost of acquiring financing. Based on the current trend, it is projected that remodelling and renovating in this segment will surpass the demand for new house starts within the next ten to fifteen years. Despite the challenges faced however, Cenitech have been able to effectively service this segment by providing construction services for single and multifamily clients ranging from plan drafting, building, renovating and remodelling of homes.
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7.1.2.
Non-Residential
Local companies, the government and to a lesser extent international firms form the major clients within the non-residential sector of the market. This segment as a whole is the most attractive as an income generator with accumulations amounting to several millions of dollars for projects at the lower end of the scale. As such, Cenitech is positioned to focus most of its resources and marketing efforts to successfully generate more of these clients and ultimately increase its share of the market. Some of the projects that fall within this sector include the building and remodelling of schools, office space, airports, hospital, stadiums and civil infrastructure such as road construction and repair of bridges and so on. The government plays a key role within this segment as they are considered to be the largest client contributing the most to the sector especially where infrastructural development is concerned. These clients normally require the largest projects in scope, land use, and cost and in addition are very sensitive to completion times. Therefore Cenitech plans to accommodate these clients through a well-established and expeditious permitting program, strict cost accounting and supply management, and a comprehensive project management. 7.1.3.
Civil Infrastructure
Cenitech has been extending its services to the civil infrastructural sector of the market. Within this segment, these contracts are normally undertaken by very large corporations, mainly the government to serve the public’s interest which includes bridges, retaining walls, tunnels, highways, transit systems and pipelines. These projects are mainly governed and awarded through the NCC and require that construction firms undertaking these types of projects are listed and registered in their database. 37
Over the years the Cenitech team have worked on several successful contracts within this segment and continues to position themselves for projects in this segment. Civil Infrastructure landmark and iconic infrastructures carry a great deal of project management and planning which are building blocks of the Cenitech team. 7.2. Target Segments Cenitech targets clients from the main segments within the industry (residential and non-residential including Civil Infrastructure). Non-Residential and Civil Infrastructure Clients Of the two major segments in the Construction industry, non-residential and Civil Infrastructure is Cenitech’s target segment. This is largely due to the profitability and types of services required for this segment. Cenitech’s initial design and expertise within the business was engineered around this segment of the industry. Their growing portfolio is strongest within this segment with an array of satisfied clients and the acquisition of some key partners. The non-residential and civil infrastructure segment is the more attractive segment within the construction industry. Largely due to the potential dollar value that can be attained through acquiring a single project. In 2012 a single contract within this segment valued over 1.8 billion dollars and the average construction contract was approximately 78 million Jamaican dollars. In 2012 alone, a total of 132 contracts were awarded within the non-residential and Civil Infrastructure segment mainly through the government. The government represents major player within this group. They require services including road and bridge construction and repairs, schools erecting and refurbishing, which carries an attractive reputation in the industry. 38
This sector of the market is highly competitive as there are over 473 listed contracting firms competing for a limited number of contracts on a yearly basis. However the potential is extremely profitable and serves as part of the attraction to making this our primary target segment. Residential Clients • New Housing Starts: Cenitech’s focus on clients for new housing starts has increased as we have increase and improved on the services we offer as a business. These services cover this sub-section of the industry and Cenitech have been rapidly building a compelling portfolio of satisfied new housing start clients. Although this sub-section of the industry have seen a decline between 2004 and 2008 by up to 12%, Cenitech’s focus for this area is largely based on our experiences, portfolio and capability to deliver within this segment effectively. • Remodelling and Renovation: This sub-section of the industry is on the increase while new housing start is on the decrease since 2008. This is largely due to the current economic climate that impacts this and other industries. Cenitech understands and appreciates the importance of home maintenance and improvement. This has presented some level of attraction for Cenitech and as such continues to provide quality construction services to clients needing remodelling and renovation services.
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The table below shows the comparison between housing starts and completion between 2004 and 2008. This provides an indication on how the industry is performing within the residential segment and subsequently where our focus will be targeted.
Year Housing Starts
Housing Completion
Number
% Increase / Decrease
2004
5203
2008
3973
2004
5832
2008
5273
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-12%
-6%
7.3. Market and Service Business Analysis The Construction industry has been a significant contributor to the socioeconomic development of Jamaica. The industry’s contribution to the country’s GDP and employment rate has always been positive as it has been able to acquire several billions of dollars for contractors both locally and internationally. The industry is divided into two main components which are residential and non-residential. In the past decade however, both segments have been impacted by the global recession which impacts the world’s economy. As such the demand for construction services has decreased but there has been an increase in the number of Construction firms over the years. Consequently, the industry has become highly competitive as the number of construction firms increases. In Jamaica today there are over 487 registered construction companies that offer their services to the construction industry. This ultimately means that there is an oversupply of the construction service for a demand that is too low. The reduction in the need for construction services are mainly linked to the depressing economy that Jamaica is currently experiencing which is impacting the cost of raw materials to effectively service the industry. The non-residential and civil infrastructure segment is the more attractive segment within the construction industry. Largely due to the potential dollar value that can be attained through acquiring a single project. In 2012 a single contract within this segment valued over 1.8 billion dollars and the average construction contract was approximately 78 million Jamaican dollars. In 2012 alone, a total of 132 contracts were awarded within the non-residential and Civil Infrastructure segment mainly through the government. The government represents major player within this group. They require services including road and bridge construction and repairs, schools erecting and refurbishing, which carries an attractive reputation in the industry. 41
According to data researched by the PIOJ, at least 73% of these construction companies are Grade 3 listed. The ranking of a construction company is based on the number of services category they offer to the industry. This means that majority of these listed companies are moderately small and do not have the capacity to handle very large contracts such as Civil Infrastructure. In the grading system, a grade one (1) is classified as the highest grade. To qualify for larger projects through bids and tender, a construction company must have a grading of one to four to qualify. Currently, Cenitech has grade one, two and three classifications (in respective disciplines) which mean they have the capacity, capability, qualifications and experience to manage and successfully execute very large contracts from civil infrastructure, building construction, pipe laying and road works among other construction and civil engineering services. The residential housing component has seen an increase in the quality of housing developments; but the number of housing starts continues to reduce slightly over a decade ago. There is potential for growth in this area, especially in home remodelling and repair; and as such Cenitech will continue to build, remodel and repair housing structures for both single and multi-family clients. According to Jamaica Survey of Living Conditions 2004, the housing quality index for urban areas is much higher than in rural areas. This creates an opportunity for construction firms to develop houses within rural areas at high qualities matching up to that of urban areas. Housing represents a major component of the construction sector. In 2008 there were a total of 3,973 housing starts, including those built by all Public Sector Agencies, down from 5,203 housing starts in 2004. Total housing completions moved to 5,273 solutions in 2008, down from 5,832 solutions in 2004. This data is evident to the fact that the demand for housing has been experiencing a downward trend. 42
The demand for residential housing solutions is mostly influenced by price. The price of housing solutions is a variable that is very difficult to manipulate in a sluggish economy that constantly causes the price of raw materials to increase. Carib Cement who is the monopolistic producer and distributor of cement, one of the key ingredients in building construction, has steadily increased the price of cement due to the high cost of production. To strengthen their competitive edge, Cenitech could source this raw material with the same or even better quality at more reasonable price or expand its operation to create an economy of scale production. This would enable Cenitech to build, remodel and renovate homes at a lower cost without compromising the quality of work being done. Residential housing solution is guided by the Ministry of Water and Housing, which establishes sustainable development, polices to ensure efficiency of resources to satisfy the demand for affordable and quality formal housing. On the other hand, non-residential construction, especially government contracts, is governed and guided by the NCC. This is a government body that reserves the right to ensure that projects awarded to construction firms through the government is fair and transparent. They are also responsible to promote efficiency in the award of government contracts including construction projects and to maintain register of eligible construction companies. On a quarterly basis they also provide listing of contracts awarded on a monthly basis highlighting the construction firms, funding, agency and the value of each projects. During 2012 and the first quarter in 2013, the Government awarded 200 contracts valuing over 12 billion dollars to both local and international construction firms. Local firms were able to acquire most of the contracts issued but international firms have shown high competitiveness as it relates to the dollar value of the bids they successfully acquire. Local construction firms largely receive contracts below 300 million Jamaican dollars, while international firms have 43
shown high competitiveness as it relates to the dollar value of the bids they successfully acquire. Local construction firms largely receive contracts below 300 million Jamaican dollars, while international firms have been able to successfully acquire those that are over 300 million dollars. Locally, Chins Construction Limited, Alcar Construction and Haulage, Bacchus Engineering Works Limited, Construction Solutions Limited, Contraxx Enterprise Limited and Dr. Foote Construction Company Limited are among the leading construction firms benefiting from these contracts. 7.4. Competitive and Buying Pattern The construction industry on a whole has become very competitive as the demand for these services have slowly decreased over the years. However, as much as the demand has been slowly on the decline, the number of construction firms continues to increase moderately, which creates a more competitive environment to acquire construction projects. The competitiveness of the industry has also been contributed by Globalisation which allows international firms to compete in markets on a global scale. For Jamaica, this reality is not very positive; as majority of the construction firms here are small and would not be able to compete with some international competitors. On the other hand, the global economy has created opportunities for larger Jamaican firms who compete within our local market to extend their services internationally. Cenitech is one of those companies within the local construction sector who is positions to penetrate the market locally, regionally and internationally. In so doing, Cenitech will create opportunities for Jamaican skilled labourers to benefit from future opportunities. 44
According to the NCC listing, Cenitech has a grade 1 rating in Civil Engineering, Building Construction and General Road Works. The company is also rated number 2 in Pipe Laying and grade 3 in Interior Designing. Within the grade 1 classification there are over 63 listed construction companies offering services to every segments of the construction industry and Cenitech is one of them. Some of these company includes; Alcar Construction and Haulage Company Limited, Arel Limited, Astrom Building System Limited, Asphalt Concrete Enterprize, Bacchus Engineering Work, Build Rite Construction, Chin’s Construction Limited, Construction Solutions Limited, D.R Foote Construction Limited, Dwight’s Construction Limited, General Paving Company Limited, Kier Construction, Seal Construction Limited, Y P Seaton and Share Con Limited. There are other listed members within the grade 1 category but these firms have been having the most impact within the local industry, especially in large projects for Government between 2011 and 2013. In 2012 alone, YP Seaton and Seal Constructions Limited have been successful in acquiring 8 and 3 government contracts respectively, amounting to over 500 million Jamaica dollars collectively. Surrey Paving and Aggregate Co. Limited, Share Con Construction pulled off 4 and 5 projects respectively, valuing over 300 million and 420 million Jamaican dollars, each for the year 2012. Kier Construction was the construction firm to acquire the largest contract in the year 2012 where they only acquired a single project which amounted to over 1.8 billion Jamaica dollars. This was financed by the Inter-American Development Bank through the National Water Commission. Next inline was Asphalt Concrete Enterprise Limited who was able to acquire 2 projects involving road pavement and resurfacing valuing over 900 million Jamaican dollars. Both projects were funded by the Inter-American Development Bank through the Ministry of Transport, Works and Housing and The National Works Agency. 45
Other exceptional performers including Chin’s Construction Limited who acquired 9 projects amounting to over 550 million and Dwight’s Construction who attained only 4 contracts valuing over 400 million. When comparing the period January to May 2012 and 2013, both periods have contracts valuing over 3 billion dollars; however in 2013 there was an increase on 2012 by over 365 million dollars. This shows a significant improvement and positive expectations to come. The International Construction firm Vinci Construction Grand Projects from France was able to acquire a single contract valuing over 1.7 billion Jamaican dollar in 2011. The key competitive concept within the industry lies in the ability of a firm to acquire larger contracts with a greater value. The emphasis is not on the volume of contracts a firm wins but the value of the contracts successfully completed. The ability to be successful in this approach lies within the construction firm’s capacity to deliver on project requirements and have the requisite resources and professional staff to manage such large scale projects. Cenitech has strategically aligned itself with existing partners in specialised areas with whom these expertise are complemented. This allows these partners to focus on critical areas such as overall project planning, management and delivery. Companies that are leaders in their respective fields such as; Rogers Land Development, Dwight’s Construction, General Paving and Asphaltic Concrete Enterprise for the timely execution and implementation of civil infrastructure works. Another competitive concept is the ability to be able to acquire a high number of projects over a period of time which also requires a lot of resources as these contracts tends to runs simultaneously with each other. The competitiveness of the construction industry especially for government and large contracts is often reflected through the procurement process utilised to attract bidding construction firms. Currently there are four (4) procurement processes within Jamaica’s construction industry, these are; International competitive bidding 46
(Open Tendering / OT), Local Competitive Tendering (LT), Limited Tender, Direct Contracting (DC) and Selective Tendering (ST). The pie chart below shows the percentage of government project processed through the four procurement methods:
These processes play a strategic part in the industry and the types of companies that is awarded certain projects. This then goes without saying that the larger your company’s reputation is will determine the slice of the project pie you get. The method utilized is largely based on the value and scope of the project that needs to be fulfilled. For international competitive bidding, opportunities are open to local and international construction firms. Advertisement is done through local and international mediums to generate awareness for both interested prospects. Contracts that are done through international competitive tender are usually larger and higher potential revenue which in most cases is very attractive. 47
In 2012, only 3% of the awarded contracts were procured through open tendering; but the value of these projects accounted for a few hundred million dollars. Local Competitive tendering accounted for 14% of the contracts awarded in 2012. This method of procurement is limited to local firms and is advertised in the local papers and can only be awarded to registered construction firms under the National Contracts Commission. Construction firms have to be registered at the time to be eligible to submit a bid for these projects. Procurement done through limited tender allows only a specified number of contractors to submit bids, as only an appropriately selected number of construction firms, with a certain criteria are invited to submit bids. These selected construction firms needs to fit criteria such as; experience, nature of goods requires, past and present performance and financial and technical capability before they are appropriately selected. These requirements are set, based on the skill sets, size and resources required for the project. This is the most common means of procurement methodology used in Jamaica today. In 2012, over 50% of these projects were done through limited or selective tendering. Direct contracting is also another popular procurement and bidding process existing in Jamaica today. Approximately 25% of the contracts awarded in 2012 were through the direct contracting methodology. Contracts issued through this mechanism are normally small and involved engaging a single entity to submit a bid for a particular project. As a result of the entity having proprietary rights in respect to a goods are service, as wells as the contract, is to some extent confidential in nature. It may also be as a result of an emergency or follow-on procurement, where a contractor has already provided goods, services or work and additional goods, services or works of a similar nature are required to complete the procurement requirements. The residential sector of the market also has an atmosphere that is highly competitive, as the need and demand for formal housing solution is also on the decline. Construction firms operating in this 48
The main providers of formal housing solutions for residential clients include the Ministry of Water and Housing (MWH), Urban Development Corporation (UDC), National Housing Trust (NHT), Housing Agency of Jamaica (HAJ), and West Indies Home Contractors (WIHCON). Establishing relationships with these players within the residential industry players is integral for many construction firms as they present several subcontracting opportunities especially for community developments.
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8. STRATEGIC AND IMPLEMENTATION SUMMARY Cenitech Engineering Solutions is developing a variety of marketing and advertisement strategies to generate more awareness of the company and its services to prospective clients. The company will utilize a referral system in an effort to capture new clients especially those in the residential sector. This method is very economical and effective considering that the demand within this sector is slowly on the decline and the potential cost to effectively service these clients can be high. Cenitech is confident that its services will be exceptional and seeks to leverage that component into a referral system. For clients that exist within the non-residential segment, their contracts are normally very big which require companies to participate in a bidding process. In most cases these clients seeks contractors who are able to deliver low cost bids, has the capacity to complete jobs within a reasonable time, and able to complete contract at the highest quality. Some companies will have the ability to perform very highly in one or two of those areas, but Cenitech understands that a carefully mix of those deliverables is the key ingredient to be successful in these bidding forums. By engaging in strategic partnership with key players within the industry, Cenitech has strategically positioned itself to meet the demand in any given sector of this industry. The Cenitech team consist of season professionals with vast amount of experiences working on these projects across the industry’s sectors and with a wide array of different clients. In an effort to seize evolving opportunities within the market, a designated team member will be directly assigned to actively monitor and catalogue local and international publications, websites and government and funding agencies advertising, promoting and funding projects in the industry. Websites such as www.tenderingjamaica.com and www.udcja.com/tenders will be the main ones under close monitoring for any possible opportunities. 50
On these websites both private and government agencies submit offers for tendering which are the key clients Cenitech intends to offer its services. The print media will also be observed for opportunities as well especially for projects for private businesses and government contracts. 8.1.
Marketing Strategy
Brand image is very important especially in highly competitive markets where clients have several choices at their disposal. The key is to identify the specific criteria that influences or induces customer buy in. Cenitech will position itself as a construction firm that possesses a wealth of experience, expertise, highly advanced in information technology and most importantly customer focused. Cenitech has realised that these are the key characteristics that clients seek within a construction firm. Traditional marketing techniques will not work for us as the needs of clients and the delivery of services have evolved. Building relationships with clients, contractors and partners is essential to the way the business market its business. We understand the importance of branding and advertising. Our well-crafted website and social media platform is a powerful and important tool for us as a business and for our customers as an interface to us. There are a number of other targeted media that we are using to build our brand awareness and visibility in the construction and engineering market space. Some of these targeted media are search engine optimization to allow better placement of our website on search engines such as Google, construction and engineering focused magazines, national newspapers and local, regional and international print and electronic media. Radio and television plays a pivotal role in our marketing campaign as at least 99% of the Jamaican population use these Medias. 51
8.2.
Sales Strategy
Cenitech’s primary sales strategy will be geared at setting up strategic partnerships and collaboration with local, regional and international organisations, with an interest in the Jamaican construction and engineering industry. One of Cenitech’s primary objectives is to understand the Construction and Engineering markets and more importantly, to understand clients’ needs. Our entire Sales strategy is based upon these fundamentals. How we present ourselves online and in person counts for a lot but more importantly, how we present ourselves to clients in a very collaborative, transparent, competent and honest way. It is the intention of Cenitech to keep working to maintain our current grades (1 – 4), as the business aspires to expand on the services offered. We will do this by having a convincing portfolio of residential and non-residential developments and expand on our partnership with the key stakeholders in the industry. Cenitech recognises that they are operating in a technological age and this makes it easier to reach a much larger client base. The construction industry in Jamaica has a diverse mix of clients from different geographical regions. As a result, the business has implemented a number of tools and methods that will allow them to communicate effectively with their clients where ever they are in the world. 8.2.1.
Cenitech Website
The Cenitech website is an important tool in our sales strategy. The website is created with our target clients and partners in mind. The aim from the outset is to create a site that will attract, inspire and engage clients, partners and end users [www.cenitech.com ]. 52
The website helps to promote the services offered in a very unambiguous and effective way. Services are outlined and explained in a simplified manner with references and link to the skill sets within the company. In this way, clients can be assured that the services we offer are completely in line with the qualification and expertise within the company. 8.2.2.
Social Media
Advertising on television, radio, newspapers and other print media are effective, however Social Media will play a very vital part in our sales strategy. Using our Facebook, Twitter and other social media sites, we are able to reach clients globally. This is ideal to attract prospective international clients and international agencies such as the UN. It is our intention to utilize Social Media as a key new business generator for the business. For this reason, we have hired Communication Strategists, Public Relation Consultants and Social Media experts to ensure that a very effective Social Media strategy is developed and implemented for Cenitech. These will include social media interventions through strategic partnerships. 8.2.3.
Sales Forecast
Growth tithing the Construction and Civil Engineering industry in Jamaica varies significantly because of a number of different factors. Almost on a yearly basis, we see the demand and from this industry rises but the supply often decreases. At Cenitech, we ensure that our sales forecasting year on year is realistic and reflective of the current economic climate. Apart from the economy, other factors affecting the industry are, limited or slow investments, lengthy tendering and contractual processes and the affordability of land and raw material. 53
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9. MANAGEMENT SUMMARY George Knight is the president and CEO of Cenitech Engineering Solutions. This multi-faceted project manager has managed some of the largest construction programs across Jamaica. He possesses a sound technical background after earning a first degree in Civil Engineering from the University of Havana in Cuba and his masters at the University of Greenwich (UK). George Knight was appointed President and CEO of Cenitech Engineering Solutions on April 2nd 2013 based on his numerous years of experiences and educational qualifications – where he leads a team of brilliant and like-minded engineers and professionals. He empowered his team with the same level of attention to detail and professionalism in all projects undertaken by the company. One of his primary goals for Cenitech is to ensure that clients are fully engaged in all aspects of their projects through the use of innovative technology to enhance service delivery.
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10. APPENDIX I: EXTENDED RESUMES George Knight (CEO) Key Skills Strong people and project management skills, Coordinating projects and tasks, Attention to detail, Meeting deadlines, Excellent Technical Report writing and oral communication skills, Persuading Computer Literate: Microsoft Office – Word, Excel, Project & PowerPoint Languages: English – Native tongue, Spanish – Native Speaker competence Major Achievements Major Project Manager, National Works Agency • Had responsibility for the coordination of the Special Flood • Damage Programme 2005/6 and 2006/7 which involves the • construction of roads, bridges, cleaning of drains, flood control and disaster mitigation works island wide amounting to J$4.5 Billion., 2005 - Present Project Manager, National Works agency • Had responsibility for putting together documentation and preparing proposal to the Ministry of Finance & Planning seeking funding for the rehabilitation of roads damaged by major hurricanes, 2005 Resident Engineer, Planning and Stantec Limited (Seconded from MTW) • Had responsibility for the design and completion of 200 km of rural roads in the parishes of St. Andrew, St. Catherine and St. Thomas amounting to US$32 million under the National Road Improvement Programme, 2001 - 2003 Project Manager, National Works Agency • Designed and managed the construction of rural roads under the Deferred Financing Programme, Phase One cost - US$18 million, 2000 - 2001 58
Snr. Project Engineer/Project Manager, Ministry of Transport & Works (MTW) • Had responsibility for the design and implementation of road • rehabilitation projects island-wide amounting to US$8 million under the Road Rehabilitation & Institutional Strengthening Project (RRIP), 1999 – 2000 • Supervised the construction of the Melrose Hill By-Pass, value of project - over US$6 million, 1997 - 1998 • Designed and implemented the road rehabilitation and projects in all parishes under the RRIP “HUB” Programme with a budget of over US$5 million, 1996 - 1997 Structural Engineer, Tank Weld Construction Limited • Constructed a 1,000 square meter industrial warehouse for BH Paints Limited, Kingston, Jamaica • Major Responsibilities Project Manager, National Works Agency • Plan and administer assigned projects/project segments, develop and maintain project database, review project files and submit project reports • Provide advice on all planning matters including mechanics of planning and adequacy plans and propose strategic, technological and developmental modifications • Monitor and co-ordinate strategic financial planning for all new projects • Manage the Project team including maintaining discipline in line with Agency policies • Maintain contact with relevant Government agencies and internal technical divisions on project administration and implementation • Conduct economic appraisal of projects, roads, bridges and other infrastructure works • Evaluate long-term plans and quarterly review of capital works • Issue work instructions to contractors, approve payment certificates, recommend contract variations and the termination of contractors 59
Employment History Major Project Manager, 2006 - 2006 National Works Agency - Kingston, Jamaica Project Manager, 2004 - 2006 National Works Agency - Kingston, Jamaica Resident Engineer 2001 - 2004 Seconded from National Works Agency to Planning and Stantec Limited, Kingston, Jamaica Senior Project Engineer /Project Manager for two projects 1996 2001 Rural Roads Improvement Programme and the Road Rehabilitation and Institutional Strengthening Project - Ministry of Transport and Works/National Works Agency, Kingston, Jamaica Structural Engineer 1996 Tank Weld Construction Limited, Kingston, Jamaica Education Masters of Science, Project Management University of Greenwich, London, England 2004 - 2005 Bachelor of Science, Major – Civil Engineering 1991 – 1996 Instituto Superior Politecnico Jose’ Antonio Encheverria, Cuba Diploma, Spanish, Pre University 1990 - 1991 University of Matanzas, Cuba CXC Examination - 1 subject 1986 GCE Examinations - 7 subjects Edwin Allen High School Additional Training Project Management 2003 Institute of Management & Production International Standard for Road Construction 2003 Bureau of Standards Road Design and Construction 2001 National Works Agency 60
Melville Lloyd George Edwards Address 8 Birdsucker Mews, Kingston 8, Jamaica W.I Tel: 876-383-7802 e-mail: melville.edwards@cenitech.com Membership of Professional Associations Member – Chartered Institute of Arbitrators Key Skills Competent in executing the duties and responsibilities of a Quantity Surveyor, including: Measurement of Building and Civil Engineering Works Interpretation and Administration of Construction Contracts Estimating Cost of Building and Civil Engineering Works Construction Forecasting and Planning & Feasibility Knowledge of and/or competency in: CATO Enterprise, including Procurement and CAD Measure Project Management Software i.e. Microsoft Projects, Primavera Expedition and Sure Trak Use of Digitizers Using other applications such as Microsoft Excel, Word, Power Point etc. Qualifications 2010 to Present LLM/MSc Construction Law and Arbitration ROBERT GORDON UNIVERSITY, Scotland 2002 to 2004 B.Sc. Construction Engineering and Management; UNIVERSITY OF TECHNOLOGY JAMAICA, 237 Old Hope Rd. Kingston 6, Jamaica. 2003 Certificate in Project Management INSTITUTE OF MANAGEMENT AND PRODUCTION 61
1996 to 1999 Diploma in Quantity Surveying UNIVERSITY OF TECHNOLOGY JAMAICA, 237Old Hope Rd. Kingston 6, Jamaica. Work Experience Quantity Surveying Manager for the Jamaica development infrastructure Programme (JDIP) , National Works Agency (2009 – 2013) Major Responsibilities: 1. Preparation of Contract Document 2. Preparation of Engineer’s Estimates 3. Monitoring and Coordinating Strategic Financial Planning 4. Developing and maintaining the project database 5. Reviewing project Files and Submitting Weekly and Monthly Reports 6. Preparing Interim Payment Certificates 7. Calculating Material and Labour Fluctuations 8. Conducting Procurement in accordance with Relevant Legislation 9. Liaising with the office of the Contractor General, Ministry of Finance, Ministry of Transport, Works and Housing. 10. Preparation of Takeover Certificate. 11. Preparation of Final Accounts All the above relate to the rehabilitation and Construction and Rehabilitation of Roads, Bridges, River Training Works and Retaining Structures of approximately 550kms of Main and Rural Roads Island Wide in Jamaica amounting to US$400 million. Quantity Surveyor Manager for the Palisadoes Shoreline Protection and Road Rehabilitation Works National Works Agency (2009 – 2012) Major Responsibilities: 1. Preparation of Engineer’s Estimates in consultation with CEAC Solutions 62
2. Preparation of Contract Documents in consultation with CEAC Solutions Company Limited 3. Preparation of interim Payment Certificates. 4. Preparation of Take over certificate. 5. Preparation of Final Accounts. The above listed responsibilities relate to 4.8kms of Shoreline Protection Works amounting to US$65.377 million Project Quantity Surveyor for the Caribbean development bank (CDB) funded gully rehabilitation project, National Works Agency (2006 – 2008) and (2009 – 2013) Major Responsibilities: 1. Conducting of Gully Condition Survey. 2. Preparation of Engineer’s Estimate. 3. Preparation of Contract Document. 4. Preparation of Tender Evaluation Report. 5. Preparation of Interim Payment Certificate 6. Calculation of Material and Labour Fluctuation 7. Preparation of Takeover Certificate 8. Preparation of Final Accounts. These responsibilities related to the Rehabilitation of Gully Invert and Retaining Walls for 30kms of the Kingston and St. Andrew, Gully Drainage network amounting to US$80 million Project Quantity Surveyor for the hurricane flood damage repair programme , National Works Agency (2003 – 2006) Major Responsibilities : 1. Preparation of Engineer’s Estimate. 2. Preparation of Contract Document. 3. Preparation of Interim Payment Certificate. 4. Calculation of Material and Labour Fluctuation. 5. Preparation of Take over certificate. 6. Preparation of Final Accounts. The above all relate to 520kms of rural roads Island wide amounting to US$340 million 63
Project Quantity Surveyor for the national road improvement programme(NRIP), National Works Agency/Planning and Stantec Limited (2001 – 2003) Major Responsibilities: 1. Pediometric Road Condition Survey. 2. Preparation of Engineer’s Estimate. 3. Preparation of Contract Document. 4. Preparation of Interim Payment Certificate. 5. Calculation of Material and Labour Fluctuation. 6. Preparation of Final Accounts. The above all relate to 520kms of rural roads Island wide amounting to US$340 million Assistant Project Quantity Surveyor for the Deferred financing Programme phase one (1), National Works Agency/Ministry of transport and works. (2000 – 2001) Major Responsibilities: 1. Preparation of Engineer’s Estimates 2. Preparation of Interim Payment Certificate 3. Preparation of Final Accounts The above all relate to the rehabilitation of rural roads, US$18 million Special Awards September 1997, Government of Jamaica Cabinet Office Scholarship
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Clava Mantock Apt 18, 11 Annette Crescent Kingston 10, Jamaica 876-321-7412 clava.mantock@cenitech.com APPLICATION ENGINEER Solution oriented, highly analytical and dedicated technology professional with extensive expertise in designing, developing and implementing technological solutions ranging from enterprise software systems to automation and control systems. Highly motivated developer with a passion for research and developing solutions that make use of spatial data and geographic information systems. EDUCATION Masters of Business Administration December 2008 University of New Orleans, New Orleans, Louisiana Beta Gamma Sigma Honors Program Electrical and Computer Engineering June 2004 Bachelor of Science University of the West Indies, St. Augustine, Trinidad and Tobago First Class Honors PROFESSIONAL EXPERIENCE Jamaica Public Service, Kingston, Jamaica • Application Engineer – Systems Development October 2006 • Designed, developed and implemented mobile, web and desktop GIS applications for the distribution system. • Designed and developed the company’s Geographic Information System • Introduced and developed frameworks and best practices for other developers to improve the quality and methodology for systems development. 65
Application Engineer – Control Systems October 2004 • Maintained the various SCADA systems across all power plants (Ovation, FoxBoro, ABB) • Designed and implemented new automation and control functionality as required • Reduced replacement costs of control system by retrofitting proprietary hardware with standard off the shelf hardware. Planned and managed upgrades of the SCADA systems Lydford Mining Company August 2003 • Designed and developed control system to automate the company’s limestone crushing plant, reducing cost of comparable system by $200,000 • Installed and commissioned control system equipment Pick A Peppa Jamaica Limited August 2003 • Sourced, replaced and restored damaged control system equipment for company’s bottling plant. • Redesigned control system to account for undocumented system changes. SKILLS C++ C# Visual Basic JavaScript Ladder Logic
NHibernate Windows Mobile ArcObjects
MS SQL Server Oracle PostgreSQL MySQL
MS Visual Studio 2005/2008/2010 MS Expression Blend ArcGis Server Adobe Dreamweaver ArcSDE Adobe Fireworks MS Office ArcMap
ASP.NET ASP.NET MVC Silverlight WPF Windows Forms Prism Windows Server 2003/2008 WCF Lotus Domino NServiceBus 66
Desmond Robe 329 Sandalwood Crescent Bridgeview, Bridgeport P.O., St. Catherine Home Phone: 876-939-8607, Mobile Phone: 876-423-0432, E-mail: roomyrobe@yahoo.com OBJECTIVE: To avail myself of the opportunity to advance my career and contribute to the development of Cenitech Engineering Solutions Limited. EDUCATION: St. Andrew Technical High School Walgrove College Pembroke Hall Secondary
September 1979 – June 1982 September 1978 – June 1979 September 1974 – June 1978
EXPERIENCE: • Cenitech Engineering Solutions Limited Director of Project Implementation April 2013 –Present • National Works Agency Construction Manager 2009- 2013 Site Control Manager 2001-2009 • Ministry of Construction (Works) Rural Road Improvement Programme Site Control Officer 1986 - 2000 QUALIFICATION: Communication Skills Training • Office Automation, Office Protocol, Report Writing Institute of Management & Production (IMP) • Project Management Ministry of the Public Service - Administrative Staff College • Conflict Management • Junior Technical Officers’ course 67
Ministry of Construction & Works – The Civil Service Training Centre • Time Management Jamaica Industrial Development Corporation • Basic Supervisory Management Union of Lancashire & Cheshire Institutes (ULCI) – General Construction (G2) • Building Drawing • Building Science • Construction Technology • Mathematics • English Communication Major Responsibilities Construction Manager • Had responsibility for the management and supervision of approximately US$10M of road rehabilitation and retaining structures under the Jamaica Development Infrastructure Programme (JDIP) in the parishes of Kingston, St. Andrew and Trelawny; • Implemented flood damage restorative works along critical corridors in the parishes of St. Catherine, St. Andrew and Portland; • Implemented gully restoration works in the Sandy Gully and its tributaries funded by the Caribbean Development Bank in the amount of US$80M Site Control Manager • Managed and supervised the 40 km of rural roads in the parish of St. Thomas in the amount of US$6.25M million National Road Improvement Programme, • Had responsibility to produce site condition surveys, weekly and monthly reports in the parish of St. Thomas under National Road Improvement Programme, • Site Control Officer • Had responsibility to produce site condition surveys, weekly and monthly reports of road rehabilitation projects island-wide amounting to US$8 million under the Road Rehabilitation & Institutional Strengthening Project (RRIP), 68
• Supervised road rehabilitation and projects in all parishes under the RRIP “HUB” Programme with a budget of over US$5 million, • Supervised the construction of rural roads under the Deferred Financing Programme, Phase I cost - US$18 million SKILLS/PERSONAL ATTRIBUTES: • Working Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), also the Internet • A solid educational foundation in construction, building and organizational development skills • Excellent organizational, communication, analytical and interpersonal skill • An ability to build rapport with individuals from all cultural and socioeconomic backgrounds • Adaptable to change, a team player and results focused • Ability to motivate others to get the job done Extra-Curricular Activities/Interest: • Football • Cricket •
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Tania Rosemarie Bell 6 Brynmawr Road Kingston 8 taniabell_30@yahoo.com Objective: To contribute positively to the development and growth of any organization to which I am affiliated and to realize my goal of being a dynamic and highly successful individual while making a solid contribution to the development of my country. Employment History: • National Works Agency Special Project Assistant – Jamaica Development Infrastructure Programme 2010 – 2013 • National Works Agency Administrative Assistant 1999 – 2010 • Ministry of Transport and Works Senior Secretary to the Permanent Secretary 1996 – 1999 Major Responsibilities: Special Project Assistant: • Reviewed existing workflows to improve automation; • Supported Project Teams through project logistics; • Maintained Project Schedule for projects funded under the US$400M JDIP; • Organized and maintained project correspondence; • Scheduled team activities and presentations; • Collated estimates and reports for Flood Damage events; • Prepared Flood Damage reports for stakeholders; • Prepared Routine Correspondence and reports relating to on-going projects;
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Administrative Assistant: • Created and maintained a filing and records management • system; • Update Work Programmes; • Assisted in the preparation of tender documents; • Monitored Status of On-going Projects; • Maintained a database of all payment certificates/contracts • Prepared Reports on Receipts and Expenditure for all projects implemented; • Prepared Programme of Works for Emergency Funding. Senior Secretary: • Established and maintained a filing system; • Attended Senior Management Meetings and prepared Minutes; • Arranged Meetings, Conferences and Travel Schedules; Education: BSc. Degree in Business Administration 2004 - 2007 (Magna Cum Laude) Finance Major Northern Caribbean University Diploma in Business Administration Institute of Management and Production
2002 - 2003
Diploma in Secretarial Studies (Typing at 50 w.p.m. and Shorthand at 110 w.p.m.) Alpha Business College Dunrobin High School: CXC General Proficiency Level: Principles of Accounts Office Procedures Food and Nutrition Principles of Business
1994 - 1996
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1989 - 1993
GCE Ordinary Level: English Language Training: • Working knowledge of Microsoft Office Suite namely Microsoft Word, Excel, Access, PowerPoint and Outlook; • Training in ISO 9000 (National Works Agency); • Training in Procurement Procedures (National Works Agency). Special Skills: • Effective people skills and the ability to meet targets within stipulated deadline. • Excellent report writing and oral communication skills
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11. APPENDIX II - PROJECTS WORKED ON BY MEMBERS OF THE TEAM - JDIP The Jamaica Development Infrastructure Programme (JDIP) was established to address many of the identified problems of the road and drainage network of the entire island which has reached a critical stage of deterioration. This worsening condition is largely due to a barrage of intense named weather systems such as Hurricanes Ivan (2004), Dean (2005), Gustav (2008) and Nicole (2010) as well as regular, seasonal and unseasonal rain events over the years. Expenditure on Projects Funded by the Jamaica Development Infrastructure Programme: Figure 01:
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Figure 02:
Pictorial of the JDIP project GOJ/NWA Jamaica Development Infrastructure Programme CONTRACTOR: China Harbour Engineering Company Limited SUBCONTRACTOR: Dwight’s Construction Company Limited PROJECT TITLE: Gutters - Downs, Manchester (RW-055) REPORTING DATE: February 2013 ORIGINAL CONTRACT SUM: $ 131, 904,502.96 EXPENDITURE TO DATE: $ 149,270,330.24 CONSTRUCTION PROGRESS SUMMARY: 100 %
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After
GOJ/NWA Jamaica Development Infrastructure Programme CONTRACTOR: China Harbour Engineering Company Limited SUBCONTRACTOR: Various PROJECT TITLE: JDIP Island-wide Patching REPORTING DATE: February 2013 ORIGINAL CONTRACT SUM: $ 738,356,000.40 EXPENDITURE TO DATE: $ 690,341,301.60 CONSTRUCTION PROGRESS SUMMARY: 90 % Before
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Muirton - Ecclesdown Before
After
GOJ/NWA: Jamaica Development Infrastructure Programme CONTRACTOR: China Harbour Engineering Company Limited SUBCONTRACTOR: Dwight’s Construction Company Limited PROJECT TITLE: Oxford –Mile Gully, St. Elizabeth (RW-055) REPORTING DATE: February 2013 ORIGINAL CONTRACT SUM: $ 43,241,450.69 REVISED CONTRACT SUM: $ 47,432,690.39 EXPENDITURE TO DATE: $ 16,572,695.59 CONSTRUCTION PROGRESS SUMMARY: 35 %
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Oxford – Mile Gully Cont’d During
Construction of U-Drain
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12. APPENDIX II - PROJECTS WORKED ON BY MEMBERS OF THE TEAM - PALISADOES STRIP The Palisadoes Peninsula was severely affected by the passage of Hurricane Ivan in 2004 (which generated waves with return periods in excess of 150 years). Ivan transported most of the sand in the dunes to the harbour side leaving the seaward side of the peninsula vulnerable to several smaller storms. The Ministry of Transport and Works in response to the post-Ivan conditions commissioned Gamma S.A. in December, 2006 to design emergency protections works for the Palisadoes (Cuban design). The final design for these works were completed and presented in February, 2007. Shoreline protection and dune rehabilitation was to be effected by 310 metres of revetment in a critical stretch and dune rehabilitation by beach nourishment in 6,583 metres of the peninsula. The design for the works was done to resist the Category 3 (approximately the 22 year Return Period). The primary objectives of the design were to provide a rapid solution for shoreline protection and dune rehabilitation that was cost effective and did not prejudice any future permanent work, as sited by Gamma, 2007. Keeping in mind the guidelines of the Terms of Reference, the Ministry of Local Government and Environment, and the Ministry of Housing, Transport, Water and Work, decided to begin the execution of a project that guarantees the protection of the most critical sector in the peninsula with urgent character. The solutions proposed and designed in this project respond to that objective and have been conceived under the premise that they do not compromise the application of future works that require a higher degree of concurrence and technical and financial preparation. 79
Project Summary • • • • • • • •
Budget US$65,377,404.62 Funding Entity China Exim Bank Contractor China Harbour Engineering Company (CHEC) Commencement: July 01, 2010 End: June 30, 2012 Duration: 24 months Return Period: 100 Years Length of Roadway along shoreline: 5 km
Palisadoes Laneway and airport road after Hurricane Ivan
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Schematic of the Palisadoes project location
During Construction
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