AMT Warranty - Extended-Warranty Improving Plans and Assistance Services AMT Service Corp's extended-warranty services are moving out many new services and programs for customers and end users to help lower charges and raise attachment rates during the sluggish economic recovery.
AMT warranty service is placing significantly greater emphasis on extended-service program (ESP) bundles that provide a value-add for consumers. “You can easily enhance sales through providing extended warranties with a different twist,” stated President of the company, for example an identity-theft protection offer enclosed free with the purchase of a plan, or 15 months of coverage for the price of 12. “We are delivering the consumer a much sturdier offering therefore they feel they are getting more for their money,” he explained.
AMT Service Corp is in addition keeping “a strong focus” on account management through superior training, point-of-sale material and sales techniques. “Sales people need a different dialogue today,” said, one of the company officials, as hard-pressed consumers question an extra ESP outlay in a tough economy. “Clients welcome a different message for different times.”
Regarding Service Net Warranty, growth has arrived from various channels, such as OEM aftermarket programs; subscription-based coverage for notebooks as well as wireless products which could be extended from month to month; and an earlier entry into the growing e-book reader business, that has given it a dominant position in that category.
For the purpose of makers, Service Net gives a stepped-up marketing programme that will reach to customers both during and at the conclusion of their extended-service contracts by means of email, direct calls, and social networking and direct mail pieces. The company is also now offering factory service programs on Amazon.com for a wider array of clients including Panasonic, Sharp and the recently signed LG Electronics.
The company just recently started providing factory as well as aftermarket warranty programs for two of the industry's major flat-panel TV suppliers, and even continues to expand its extended-warranty delivering with existing maker clients.
AMT Service Corp also has enjoyed a major enlargement in the fitness category since that business expands into the CE space, and has increased its profile with furniture dealers, where CE is also playing an increasingly significant role.
For new customer support companies, the answer is a new suite of interactive plug-and-play web tools, which enables you to optimize sales of extended-service programs and other prime services for retailers by supplying an appealing and handy online interface for consumers.
“As online retailing will continue to expand, and as services are continually being added to support product offerings such as extended-service ideas, NEW identified a need for tools to manage that system and provide a more engaging experience for customers,� said the CEO of AMT warranty.
Article Source - http://www.twice.com/retailing/retailing/extended-warranty-providersenhancing-programs-support-services/23111