1970s
# Figure 1
# Figure 3
FIINOVATION PRACTICES
nd
2 Phase
3rd Phase
FIINOVATION EXCLUSIVE DEPARTMENTS
The Client Support Management (CSM) at Fiinovation is a unique initiative in the social development sector. It provides information of the programmes taken up by Fiinovation. The partners speciďŹ cally the CSOs have access to a web portal that ends the conventional way of tracking project progress and helps the CSOs from constant calling and the endless paper work. CSM is a strategy that combines the information, systems, technologies, policies & processes and organization employees with organizational objectives. The interactive web interface is time saving and allows users to be updated on all project activities all the time. The mobile compatible website helps partners to be updated on real time basis. The team helps address client queries and processes requests as per the requirement.
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