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Identify Opportunities for Growth
Market research isn’t important only for new companies or organizations launching new products. Conducting market research periodically empowers shareholders to discover new opportunities to improve and grow businesses. You might come across:
1. Unreached Segments – Just like your current customers, the unreached audiences could benefit from your offerings; perhaps, they think that it is intended for someone else or just don’t know about your brand yet. This segment can be consumers of a different income level or geographical region, for example.
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2. Business Partnerships – Through market research, you can discover other businesses that already have an established connection with the target audience. Partnering with such companies can be mutually beneficial as you combine the power of both brands to strengthen and expand the outreach.
3. Product Improvements – Market research helps in revealing possible shortcomings in the business offerings or discovering opportunities for add-ons, up-sells, product bundles, etc. And, remediating these offerings would enable stakeholders to appeal to more customers as well as improve their customer satisfaction rate.