Telecom Services and Solution
www.kochartech.com www.twitter.com/Kochartech https://plus.google.com/113246920424155601998 http://www.linkedin.com/company/kochar-infotech-p-ltd https://www.facebook.com/pages/Kochar-Tech/610083359021088
About Company KocharTech is a managed telecom delivery solution organization. Our solution range is well diversified and offers a unique blend of technology tools, knowledge base and delivery platforms. We strive for excellence & accelerate value for partners with our unique offerings. At KocharTech our business philosophy is to offer end-to-end solutions to our customers. Our solutions are used by an extensive list of global customers and partners spread across cross-section of countries and vertical industries. The company increases data usage, reduce support costs while managing the customer experience of a highly fragmented ecosystem where device, network and applications are owned and managed by different stake holders. We have built our expertise by working in one of the largest and challenging markets of the World.
Product And Services DeviceMax KnowMax TestMax LearnMax RetailMax
DeviceMax Mobile Device Management(MDM) DeviceMax Mobile Device Management offers end to end security, enterprise grade service and support to various mobile devices across all major platforms like Android, Blackberry and iOS. This SaaS based tool helps in securing proprietary data on mobile devices and reduce configuration costs without losing mobility of the device. An integrated cloud based solution, DeviceMax MDM provides protection to corporate Smartphones and Tablets, all from a single console.
Features of Mobile Device Management
Configuration Management- Configures Access Points, Email, Wifi, Browser Bookmarks. Remote Monitoring- Remote Diagnostics , Remote Access, Device Performance. Security Management- Remote Lock, Wipe, Backup, Restore, SD Card Blocking. Application Management- Application Tracking, Install, Remove, Update, Configure. Command Center/ BI engine- Centralized command centre for bulk operations and data analysis.
MDM Solutions For Telco's Mobile Application Management DeviceMax Over The Air(OTA) DeviceMax Remote DeviceMax Selfcare
Mobile Application Management ďƒ˜ The expense of running mobile devices does not stop at purchase. It needs to be maintained-hardware needs proper maintenance, software applications needs to be properly deployed and managed. It's an intensive task with variety of applications required for different departments and users. The development of business-critical software keeps creating a continuous requirement to install, modify and upgrade applications throughout the enterprise. ďƒ˜ DeviceMax Application Management offers an automatic deployment and control of applications on the mobile devices.
DeviceMax- OTA DeviceMax gives Telcos a highly functional and efficient interface. It simplifies device configuration issues, give real time over the air (OTA) control and management of all components of wireless data network – devices, applications, network, users. DeviceMax brings intelligence to device management with advanced features that allows Telcos and MVNOs to configure over the air subscribers handsets for data services. What makes us stand out of the crowd, is that we support Chinese/Gray market handsets, whose IMEI numbers are not recognized by Device Managers.
DeviceMax OTA capabilities Remote configuration of devices Remote device diagnostics Detect wrong settings Manage software applications Deliver firmware updates
DeviceMax- Remote DeviceMax Remote Mobile Diagnostic tool provides a diagnostic control panel which displays device information and provides agent with an ability to chat with the user at the other end. With the help of this control panel, files can also be shared making it more helpful for the end user. This creates a chance of deploying the software in the device and removing any harmful files or a folder. The device and the version of operating system can also be updated with this tool, making it a hassle free experience for the customer. Since both agent and the customer can chat, help desk agent can easily explain the functionality of the device. Our Remote Mobile Diagnostic tool helps in keeping the devices up and running more optimally, lowering the cost by centralizing the help desk for the device related issues. This tool will provide them with an opportunity to control device at their end so that the troubleshooting can be done to fix issues remotely.
DeviceMax- Self Care DeviceMax has introduced a Self-Care Application that gets incorporated easily in the handset. However, it needs to be installed in the handset by the customer. This self-care application has been developed so that the users can resolve their problem themselves, rather than calling the help-desk for the basic queries. The customer can still call the contact center, in case the problem persists. The main feature of this application is that there is no need to press any button for its launch as it is synchronized with the Operator's helpline number. As soon as this application is launched, the call will disconnect automatically. This application makes device a dynamic one stop shop for managing the internet service like: activation/deactivation of a particular service, ringtone, request for OTA, test the existing configuration settings and checks the handset specific details like: IMEI, IMSI, OS Version, Operator etc.
DeviceMax Device Management Architecture
DeviceMax is a cloud based; flexible business model driven MDM approach for unique mobility requirements of the Enterprise. The DeviceMax Mobile Device Management (MDM) platform is a central repository that gives Enterprise IT and employees the visibility as well as control over the mobility life cycle.
DeviceMax Process Flow DeviceMax server is installed at the Kochar data center. DeviceMax client is downloaded and installed on the company's Smartphone's or Tablets . Security policy of the Enterprises is applied remotely on the device. The Enterprise IT team accesses advanced device management features through the single web based console.