AIOPS+
The future of service management in the DevOps era An open, collaborative platform enables teams to scale operations quickly and ensure the organisations’ critical services are always on and operating at high velocity. BY GARY BLOWER, SOLUTIONS ARCHITECT, CLEARVISION 58
WWW.DIGITALISATIONWORLD.COM
l
ISSUE II 2021
l
COPYRIGHT DIGITALISATION WORLD
WHETHER YOU VIEW your organisation as having an agile approach or not, in 2020, companies had no choice but to drastically change their way of working as the world rapidly pivoted to remote working. Organisations that had already embraced agile principles had the advantage of being able to adapt faster to the pandemic and meet the demands of their employees, who were suddenly all working from home. Now, as we start to slowly emerge from multiple lockdowns and restrictions, one interesting side effect of COVID-19 is that it has lowered our collective tolerance for slow, overly bureaucratic processes. We all crave an agile approach, whatever our definition of agile might be. COVID-19 has accelerated digital transformation Digital innovation has fundamentally changed how the world operates. COVID-19 demonstrated just how much we rely on technology. And, as modern technology permeates every area of our lives, our expectations around the availability of information and the speed with which we can obtain it are even higher than they were pre-pandemic. Therefore, as lockdowns ease, the world is continuing to change just as rapidly to keep pace with the demands on
