Chairperson’s introduction Kenneth Fraser | Chairperson
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he past 12 months for the charity, country and wider world has been a year that no-one could have foreseen. At the turn of 2020, it would have been hard to imagine many of our venues would spend the majority of the year closed. During this period our staff have adapted to this new operating environment and have worked closely with all our partners in supporting local communities and making arrangements to deliver our services safely as and when appropriate. The opportunity to open our facilities, albeit at a greatly reduced level to comply with the government guidance, has presented a number challenges both financial and at service delivery level. Nonetheless despite a very difficult year, our team rallied to meet the challenge head-on, and I’m delighted to say we still have some fantastic achievements to highlight in this report. We rapidly pivoted from being mainly a face-to-face, on-site service provider to being able to provide engaging and motivating virtual classes and activities, initially online and then via our newly created ANGUSalive App developed during the pandemic. At the start of the lockdown in March 2020, our team quickly programmed a variety of activities which were promoted via our new At Home webpage and through our social channels for the local community to get involved in safely from their own homes. These included instructor-led workouts; online museum exhibitions; cultural podcasts; outdoor scavenger hunts and access to thousands of books via the digital library to name but a few. Through the tough times, the important role of our Country Parks and their ability to remain open for the public to enjoy outdoor spaces safely as well as support the health and wellbeing of residents, was emphasised. We also provided help to many of our local partners in their response to the pandemic. Colleagues from our Libraries team supported the multi-agency Humanitarian Assistance Angus Response Team (HAART) helpline for isolated and vulnerable residents requiring a helping hand during the lockdown; the
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team also worked with NHS Tayside to support the local Test and Protect contact tracing team. Our electric vehicles supported Angus Council’s waste management service to maintain social distancing and our facilities were used to enable critical essential services such as blood donation to continue, as a welfare base for COVID-19 mobile testing units and three were converted into vaccination centres. There was also increased governance in place within our organisation to reflect the quickly evolving situation, including additional Covid briefings – often weekly or fortnightly – being held with the ANGUSalive Board, increased communications to employees in-work and on furlough via monthly All Hands Calls as well as regular meetings with Angus Council. Our priority was on responsible stewardship of the charity through a very difficult time for the nation and the county. I’m really proud of our response to the pandemic and the fact we have been extremely agile and ready to adapt to what was, and still is, a constantly changing and challenging operating environment. We’ve continually had to keep abreast of shifting Covid rules and regulations, adapting services to ensure compliance and putting in place the measures required to protect our customers and colleagues so we could open safely.
