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FORECOURTS

Forecourt retailers continue to invest

A new ACS report shows independent forecourt retailers invest around £16,000 on average in their stores.

Forecourt retailers have continued to invest in their businesses in the past year despite the pandemic, new research reveals.

The ACS 2021 Forecourt Report shows independent forecourts spent around £16,000 on average per store. However, while this is higher than their convenience store only counterparts, this is a significant fall on the previous year, when independent forecourt retailers were investing around £24,000 per store.

The UK’s 7,395 forecourt shops provide more than 88,000 secure local jobs and provide access to essential services, the research finds. Other key findings from the report include:

● More than one in three independentforecourt operators (37%) tookno days off over the past year.

● There are around 536 chargingpoints at 405 forecourt locations(excluding service stations) inthe UK, part of a wider networkof over 16,000 charging locations.

● Around one in four independentforecourts are open 24 hours.

In addition, 76% of independent forecourts engaged in some form of community activity over the past year, not just through raising money for charity, but also by sponsoring local teams, being part of litter picks, and other activities. One in five forecourts is also involved with providing stock for food banks.

ACS Chief Executive, James Lowman, said: “UK forecourts have demonstrated how essential they are to their communities throughout the pandemic, and especially in the last few months during the fuel supply chain issues.

“As we look ahead, we must ensure that the essential services that forecourts provide are recognised, and that they are incentivised to invest in new technology, alternative power options for vehicles, and improving their shop offer for customers.”

The report also found forecourt retailers increasingly active on social media, reaching customers through Facebook (38%), Twitter (22%), Instagram (20%), and TikTok (13%).

● The 2021 Forecourt Report is available on the ACS member portal.

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