Global Contact Center Market 2016-2020
Global Contact Center Market 2016-2020 is the latest addition to Sandlerresearch.org industry research reports collection. Contact centers have experienced an irretrievable evolution over the last decade. The faculty at a contact center is used to manage clients or customers. They also get in touch with customers via email, telephones, web chat, and social media. Consequently, over the past two decades, many business enterprises have established several contact centers to manage customer interactions. It could be an inhouse team or outsourced to a third-party assistance. Such centers offer different services – such as support or help desk, customer service, and sales and marketing contact centers. The analysts forecast Global Contact Center Market to grow at a CAGR of 10.64% during the period 2016-2020. Covered in this Report This report covers the present scenario and the growth prospects of the global Contact Center Market for 2016-2020. Inquire for more information @ http://www.sandlerresearch.org/inquire-beforebuying?rname=62097 Key vendors Avaya Cisco Systems Genesys Huawei Technologies Other prominent vendors 3CLogic 8×8 Aastra Altitude Software Aspect Software Connect First Convergys CRMXchange Five9 Fujitsu
HP IBM inContact Interactive Intelligence Mitel Networks NICE Noble Systems Oracle Presence Technology SAP ShoreTel Syntel Teleopti Unify Verint Systems Verizon Communications Vocalcom Key regions Americas APAC EMEA Purchase a Copy of the Report @ http://www.sandlerresearch.org/purchase?rname=62097 Market trend Emergence of RPA For a full, detailed list, view our report Market driver Need to automate contact center operations For a full, detailed list, view our report Market challenge System integration issues For a full, detailed list, view our report Key Questions Answered in this Report What will the market size be in 2020 and what will the growth rate be? What are the key market trends? What is driving this market? What are the challenges to market growth? Who are the key vendors in this market space? What are the market opportunities and threats faced by the key vendors? What are the strengths and weaknesses of the key vendors? Inquire for Discount @ http://www.sandlerresearch.org/discount?rname=62097
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