SECURITY PATROL SURVEY

by Your HOA Board ARCN HOA engaged an independent security company, Committed Elite Response, to conduct a 6-month trial of their security patrol services. They have been providing random 1-hour patrols, 3 times per night, since the beginning of February. Board members have received daily reports from the company, and have had a number of calls and meetings with them during the trial to discuss progress, processes, and improvements. During the 6 month trial, they have addressed the following security issues:

• 2 unsecured vehicles • 6 unsecured garage doors • 1 open door to a home • 1 suspicious vehicle • 1 case of illegal dumping • 1 case of vandalism • 1 service call to a disturbance • 1 contact made to law enforcement

During the trial period, only 2 incidents from our community were reported to Folsom PD. In previous years at this time, we typically see 5-6 incident reports. So indirectly, the security patrol may be acting as a deterrent. A decision needs to be made whether we continue patrolled security in ARCN. Existing HOA dues are insufficient to cover the cost and if the service is to continue, we would need residents to commit to a funding model for the next year. The annual amount per household can only be determined by the number of homes that agree to sign up and pay for this service. The larger the response for continuing with security patrols, the cheaper it will be for everyone. If 500 homes in ARCN sign up, the annual cost would only be $40/yr. In reality, the figure could be anything from $50-150/year per household depending on uptake. For those that do agree to fund this service, in addition to the nightly random patrols, they will get the added benefit of having a phone number to call if they need the security services 24/7, in addition to vacation or unoccupied home watch services. We have issued an email survey and received approximately 179 responses. While the survey feedback is positive towards retaining a security patrol with more than 70% in favor, it unfortunately only represents 20% of our community. That response rate is too low for us to truly understand the mood of the total community and too low to cover the financial requirements to engage the security company. With that being said, the Board feels it is necessary to extend the survey timeline. The survey will be active until September 30, 2022. We will receive the responses at the November HOA meeting. At that point, we will review responses and communicate results and actions back to the community. Please scan the QR code above to be taken to the survey. We take security of our community and residents seriously, but we acknowledge we don’t have all the answers and there will be differing opinions on the need and cost of additional security services. We want our policies and services to reflect the needs and wishes of all of the residents in our community. Please complete the survey to let us know what you think – good or bad, all feedback is welcome.