RFBI speaks
By Frank Price, RFBI Chief Executive Officer
Masonic values in action RFBI’s journey started 140 years ago and during this time we have been guided by our masonic forefathers and the values that Freemasonry espouses.
A
s such we are guided by these principles in everything we do, everywhere we operate. As we enter into the 8th month of the Coronavirus Pandemic in Australia and case numbers begin to rise again, it is more important than ever that we embrace our masonic values to support each other and prevent the spread of COVID-19. Across RFBI, we demonstrate our masonic values in many ways, including by doing all we can to keep our community of residents, clients, families and staff safe, healthy and happy.
includes taking them to medical appointments and also doing their grocery shopping on their behalf. We want older Australians to feel safe during these difficult times and our staff will accommodate most requests. As we adapt to a new normal, we are doing things a bit differently but our
Carol Vale, family member, visiting Jill Poisoner, resident at RFBI Bellingen Masonic Village
commitment to see our residents and clients receive the highest quality of care and enjoy the best life possible remains unchanged. If you know someone who lives in an RFBI Village and would like to connect with them, please contact the Village or book an appointment via our website rfbi.com.au.
Catherine and Gino Tiberi, family members visiting Shirley Tiberi, resident at RFBI Tamworth Masonic Village
A key to this is keeping our residents connected with their loved ones. We continue to offer various options for people to visit our residents, including face-to-face, video calls, window visits and balcony visits. We have recently introduced a new online visitor booking system to support families and friends in making visitor appointments and added a Village Concierge role who works with residents and visitors to ensure their visit is as enjoyable as possible. Our dedicated staff provide personal services to people in their home which
32
September 2020
Integrity – Loyalty – Respect Freemason