CMCRM What's New Guide

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CMCRM Version 2.0 What’s New & Upgrade Guide Applications A/S All rights reserved

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Contents White Label partners ........................................................................................................ Error! Bookmark not defined. Creating a White label version of CMCRM ............................................................ Error! Bookmark not defined. How it works ................................................................................................................... Error! Bookmark not defined. More information on White labeling CMCRM ...................................................... Error! Bookmark not defined.

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About this document This guide explains about new features added and bugs fixed in every sub-version of CMCRM released. Not every sub-version will require you to upgrade both the CMCRM Synchronization and the CMCRM Web extensions. Review the table below to see what parts of CMCRM you need to upgrade. Information Last Version Current Version Upgrade CMCRM Web Upgrade CMCRM Service Upgrade CMCRM Connections 64-bit Download 32-bit Download

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Description 2.0.0.0 2.0.0.1 No Yes No http://bit.ly/cmcrm2x64 http://bit.ly/cmcrm2x86


Change Log for version 2.0.0.1 The following list contains the changes between the last version and the current version.

Resolved issues and bugs Severity 3 - Medium

Area CMCRM

3 - Medium

CMCRM\CMCRM Service\Campaign Synchronization CMCRM\CMCRM Service\List Synchronization CMCRM\CMCRM Service\General

1 - Critical

3 - Medium

Description Campaign responses are counted as updates, when they are created also. This results in an inaccurate description in the event log When the Update Campaign Response option is set to Create new, a lookup for the Campaign Response is still performed When updating an existing Lead the Subject Atttribute is overwritten with the CMCRM prefix Performance Counters are not set to zero after the service is stopped

New features implemented ID 24

Description Resolve the "Click to view to the web-based version" Clicks, to the actual Url of the web-based version of the Campaign

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Upgrading You are only required to performed the upgrade procedure for the updated components, if it is needed for the version you are installing. Before you follow these procedures, unpack the latest installation files.

How to upgrade the CMCRM Web Extensions 1) Double-Click on the Setup.exe file 2) Follow the instructions for installation found in the implementation guide

How to upgrade the CMCRM Synchronization Service and Controller 1) Start CMCRM 2) Press the Stop button, to stop the synchronization service 3) Close the program 4) Click Start 5) Click Computer 6) Click Uninstall or change a program 7) Select CMCRM 8) Click Uninstall 9) Double-Click on the Setup.exe file 10) Follow the instructions for installation found in the implementation guide

How to upgrade the CMCRM Connections This procedure is only needed when new options are added to the Add/Edit Integration Wizard and/or the CRM Extension schemas has been extended with new attributes or entities. 1) Open the CMCRM Controller 2) Double-Click on each of your integrated organizations 3) Follow the Edit Integration Wizard, and set any new options or upgrade the CRM Schemas

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