Twitter.Crm

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Applications A/S Software Experts

Twitter.Crm Seamless integration


Applications A/S Software Experts

What it does » Create and manage multiple twitter accounts » Create instant tweets or schedule them for publishing later » Re-publish one tweet many times in scheduled intervals for global reach » Provide a hyperlink with your tweets, that automatically gets shortened by bit.ly » Automatically track changes in followers and follows on all your Twitter accounts » Automatically track click-throughs on your tweets


Applications A/S Software Experts

How it works » Two new entities is installed on your CRM System » Twitter Account, for managing your accounts » Tweets, for publishing tweets on twitter.com » Both entities are fully automated using the built-in workflow engine in Microsoft Dynamics CRM

» Twitter Account Manager application » For creating twitter accounts on the CRM server and stored the password on the server, rather in the CRM system itself

» Three new Custom Workflow commands » Update Account Status, which can update your account statistics from twitter.com » Update Status, which updates your account status on twitter.com » Update Tweet status, which updates the click-through statistics on each tweet


Applications A/S Software Experts


Applications A/S Software Experts

Twitter.Crm Account Manager » The Twitter.Crm account manager is installed on the Dynamics CRM Server » Lets you create and update your twitter accounts in the CRM system » Stores the account passwords directly on the server, so users only can create tweets from within Dynamics CRM and not login to twitter


Applications A/S Software Experts


Applications A/S Software Experts

List of twitter accounts » Manage as many twitter accounts as you like » Followers, Follows and Status updates is automatically updated directly from twitter.com » Use the built-in security in Dynamics CRM to manage which users can see access or create new twitter accounts


Applications A/S Software Experts


Applications A/S Software Experts

Creating tweets is easy

Just write your status update, as you would on twitter and optionally provide a Hyperlink to be appended. The Status Length indicated whether your status is longer than the 140 character limit.

Complete control over your publishing

Leave the Publish On empty for instant update, or schedule a tweet for automatic publishing later. Specify whether to re-publish the tweet multiple times using the Publish interval. If a hyperlink was specified, it is automatically shorted to a trackable Bit.ly Url and the Click Count is automatically updated.


Applications A/S Software Experts

The Click Count for the Url is automatically updated

Twitter.crm automatically indicates this is update 1 of 2

The long url has been shortened automatically


Applications A/S Software Experts

It’s all controlled by workflow The workflows automates every aspect of managing your twitter accounts, tweets and statistics You can also customize the workflows to fit a custom business proces


Applications A/S Software Experts

Custom Workflow Activities Âť Use the new custom activities to build your own workflows from scratch


Applications A/S Software Experts

Start tweeting

Âť Finding tweets from people in your organization is easy Âť Twitter.Crm makes corporate tweeting a reality with the security and workflow based tools of Microsoft Dynamics CRM combined with the power of twitter


Applications A/S Software Experts

Twitter.Crm Beta is Out now

We need your feedback! Do you want to be a beta tester? Contact us here: Send us a message on twitter Send us an e-mail Visit us on www.applications.dk


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