Palm trees are flexible for a reason In 2020, the companies with great leadership easily outperformed the rest because of all the turbulence. Of course, “turbulent times” is a total understatement. Some good companies didn’t make it through and lots of oldfashioned ones bit the dust. It took some big companies weeks just to get people set up at home. Palm trees are flexible for a good reason, writes Thomas Taylor of Middle Office.
Thomas Taylor Director - Middle Office APSCo Affiliate Partner
is going to “move the dial”, on the core functions that make your business strong and unique, on the functions that give you a competitive advantage.
For most recruitment agencies, the focus is business development, delivery of recruitment services and (so good they named it twice) business development.
No matter what your website says about the organisation’s values, you, the boss, set the values for the organisation by your actions. Your people see what you do. If you want your organisation to be sales and delivery led, then spend your time on sales and delivery.
If you spend your time on administration, that is what your staff will value. Walk the talk, set goals, tease out and define the shared values of the organisation and then live those values. Leaders concentrate on what is important, on what
The machinery of time, payroll and billing has become too complex for most organisations to set up and manage inhouse. These days it’s best left to the specialists, not spreadsheets. I first twigged to this when recruiters I met often talked a lot about technology, and there is indeed a lot to talk about, but I think it can mask the underlying problems. The technology on its own won’t save you.
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