What is ChatGPT?

By Anthony Whyte General Manager, Talent and APSCo Director

I admit I wasn’t that familiar with ChatGPT, but it kept coming up in conversations almost daily Being inquisitive, I opened a web browser, searched ChatGPT, plugged in the following query ‘how can ChatGPT help the recruitment industry’ and within 20 seconds it returned the following:

As an AI language model, ChatGPT can benefit the recruitment sector in various ways, particularly in ad writing and job description writing

Here are some examples:

1. Ad Writing:

ChatGPT can help recruiters write compelling and engaging job ads that attract the right candidates. By analysing data on job requirements, candidate preferences, and industry trends, ChatGPT can generate ad content that resonates with potential applicants This can save recruiters time and effort, while also increasing the chances of finding qualified candidates.

2. Job Description Writing:

ChatGPT can also assist recruiters in writing detailed and accurate job descriptions that clearly convey the responsibilities, qualifications, and expectations of a role. By taking into account the specific requirements of a position, as well as relevant legal and compliance considerations, ChatGPT can generate job descriptions that are effective and compliant

3 Language Processing:

ChatGPT can assist in processing large volumes of resumes or other such documents to perform tasks like filtering out irrelevant applications, detailed analysis of applications thereby prioritizing applications based on the desired parameters

4 Personalized Feedback: With the use of NLP techniques, ChatGPT can provide personalized feedback to candidates or even hiring managers, thereby helping improve the efficiency of the interview process, while also making the experience more positive for all parties involved.

Overall, ChatGPT can enhance the recruitment process by making it faster, more efficient, and more effective

Anthony Whyte General Manager, Talent APSCo Director

By leveraging technologies such as AI, natural language processing, and machine learning, recruiters can leverage the power of ChatGPT to improve their recruitment practices and find the best talent for their organizations.

My personal view is that some of the benefits are:

Time-saving: it can handle multiple conversations at once, saving recruiters valuable time in the hiring process.

24/7 availability: it’s always available, even outside of business hours, allowing applicants to interact with the company at their convenience

Personalized experience: it can gather information about the applicant and tailor the conversation to their needs, creating a more personalized experience.

Improved engagement: it can engage with applicants in real-time, providing immediate feedback and increasing overall engagement.

Data collection: it can collect data on applicant responses, allowing recruiters to analyse candidate preferences and improve the hiring process

Whilst the benefits are impressive, there are several issues that you need to be aware of, being:

Who owns the data and where is it stored?

Companies that look after sensitive information will need to train their staff on what information they can and can’t input into ChatGPT. Alternatively companies will completely ban the use of ChatGPT.

Not everything on the web is true and accurate, therefore ChatGPT’s response to a query may be misinformed.

It plagiarises information –so to remain unique, add/tweak your personal touches

ChatGPT is great to build a foundation but remember how imperative it is to add flair to things like job ads.