Recruitment & Co - Summer 2021/22

Page 35

Your tech stack What lies beneath Agency Owners. I know you’re commercially savvy. But tech can be your blind spot. Vincere co-founder Eloise Sutton-Kirkby explains.

I hear these words far too often: ‘Our tech stack costs us this much’. No, it doesn’t. Because you haven’t looked beneath. Read this iceberg image three times. Then ask yourself… ‘What does our tech stack cost us? There’s two ‘danger zones’ when it comes to recruitment tech stacks.

1. Overcomplicating your tech stack: too many systems linked by flimsy integrations...so it becomes a ‘Frankenstack’. 2. Losing sight of the ‘Total Cost of Ownership’ (or TCO) of your tech. I’ve spent a lot of time chatting with Aussie rec firm owners, and they usually face the same challenges. We have too many systems with too much data. It’s hell dealing with compliance.’

Eloise Sutton-Kirkby Co-founder, Vincere ‘‘I wanted to change vendors for our CRM, but they got us with a timesheets integration. The contracts end six months apart. We can’t get out.’ ‘There’s zero analytics in our current platform. We want to grow our business but there’s no way our current system can support us in that.’ These cases seem separate, but they reveal one core problem. It’s the TCO. (continued page 35)


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