Part 2

Part2//

What are the fundamentals and attributes of a great Snowsports Instructor?

In the Snowsports industry, flexibility, problem solving, product knowledge and professionalism are all key attributes to being a successful instructor. With the unprecedented times we are now living in due to Covid-19, the 2020 season is going to test the qualities and attributes of many industry professionals. The unknowns and how we adapt will highlight those who have the required skill set to excel. Being a great Snowsports instructor in my opinion, is about upholding good ethics, morals and providing the best customer experience possible. From the first engagement of the guest or client to the last run or handshake goodbye. Ensuring that the guest has a positive, happy, fun experience that they will remember is a priority, ensuring they return in the future. Fundamentals of a great instructor start with honesty, integrity, and trust. An instructor’s reputation can easily be built or destroyed on honesty or lack thereof. Honesty and integrity are key to maintaining respect and trust from colleagues and guests. Being confident is vital to building rapport, allowing people to trust you and genuinely want to engage with you. A certain degree of confidence is to be maintained in balance with humility.

Being overconfident can have its negatives however a good balance of owning what you are doing while staying humble are what I believe to be the key to success within the industry.

Another fundamental element to being a great instructor is commitment and passion. A passionate and committed instructor will always help people and commit to tasks, performing to the best of their ability.