Diploma in airport management customer service

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Master of Business Administration (MBA) - Aviation Bachelor of Business Administration (BBA) - Aviation B.A. in Airline, Tourism & Hospitality Management (BA-ATHM) Diploma in Hospitality Management Diploma in Airport Management & Customer Service (DAMCS) Diploma in Professional In-Flight & Ground Staff Services (DPIGS) Advanced Diploma in Aviation & Tourism (ADAT) Aircraft Maintenance Engineering Pilot Training Personality Development Course Aptech Certified Professional in Ground Staff Services Professional in Airport Management & Customer Care (PAMCC) Diploma in Travel & Tourism

Diploma in Airport Management & Customer Service (DAMCS)


Aptech Aviation and Hospitality Academy, in collaboration with Mahatma Gandhi University (MGU), offers a 1-year Diploma in Airport Management and Customer Service (DAMCS). Aviation is not just about flying a plane or working as cabin crew; it also involves airport management. Airport management includes managing ground operations at an airport, looking afterfares & ticketing, taking charge of security and lots more.

Why airport management? Airport management offers a great career opportunity at an airport or in an airline in any part of the world. People who work in airport management are required to have a strong customer service orientation. It is a 'people' career where one deals with a large number of passengers & colleagues daily. Aptech Aviation and Hospitality Academy’s 1-year Diploma in Airport Management and Customer Service (DAMCS) is the first step towards a management career in Aviation.

Eligibility Class 12/ 10+2 or a 3-year diploma from a State Board of Technical Education. Students who complete Aptech Aviation and Hospitality Academy’s 6-month Aptechcertified professional in Ground Staff Services can directly join the 2nd Semester of the DAMCS course.

Curriculum DAMCS is an intensive course that spans 2 semesters, covers diverse modules & includes an airport internship.

Course highlights Aptech Aviation and Hospitality Academy's Diploma in Airport Management and Customer Service (DAMCS) is for anyone who wants to make a career in almost any area of aviation. On completion of the course, a student can start off in one of the varied areas of aviation & can even grow to being an airport manager. The course includes an airport internship where students get ‘Industry Approved Work Experience’ as well as getting hands-on exposure to how an airport works.


The course comes with a Dual Certification from Mahatma Gandhi University (MGU) as well as Aptech Aviation and Hospitality Academy.

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