OFM: รายงานประจำปี 2554

รายงานประจำป 2554 บริษัท ออฟฟศเมท จำกัด (มหาชน)

สารบัญ รายงานคณะกรรมการบริษัท วิสัยทัศนและพันธกิจ ขอมูลสำคัญทางการเงิน ขอมูลทั่วไปของบริษัท OFM กับการพัฒนาอยางยั่งยืน ลักษณะการประกอบธุรกิจ ภาวะการแขงขัน ปจจัยความเสี่ยงและการบริหารความเสี่ยง โครงสรางการถือหุน โครงสรางองคกร คณะกรรมการบริษัท คณะผูบริหารของบริษัท โครงสรางการจัดการ คาตอบแทนกรรมการและผูบริหาร การถือครองหลักทรัพยของคณะกรรมการบริษัทและผูบริหาร การควบคุมภายใน รายการระหวางกัน รายงานความรับผิดชอบของคณะกรรมการตอรายงานทางการเงิน รายงานของคณะกรรมการตรวจสอบ คำอธิบายและวิเคราะหฐานะทางการเงิน รายงานของผูสอบบัญชีรับอนุญาต งบการเงินและหมายเหตุประกอบงบการเงิน

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วิสัยทัศน (Corporate Vision)

• เปนผูนำที่เปนเลิศดานการจัดจำหนายสินคาและบริการผานระบบการคาทางไกล (Distance Trade) ดวยกระบวนการโลจิสติกส ที่มีประสิทธิภาพ

พันธกิจ (Mission) • • • • •

พัฒนาและนำเทคโนโลยีที่ทันสมัยมาใชบริหารจัดการในธุรกิจขององคกร พัฒนาและสงเสริมการเรียนรูของพนักงานอยางตอเนื่อง ใหความสำคัญและสรางความสัมพันธที่ดีตอลูกคาทุกระดับ เสริมสรางกระบวนการจัดซื้อของลูกคาใหมีประสิทธิภาพและประสิทธิผล ใหความสำคัญกับสังคมและสิ่งแวดลอม

กลยุทธในการดำเนินธุรกิจ (Business Strategies) จะเปนผูริเริ่มนำเทคโนโลยีและแนวคิดที่ทันสมัยมาใชบริหารจัดการในองคกรและใหบริการกับลูกคา นำระบบการเรียนรูผานสื่ออิเล็คทรอนิกส (e-Learning) มาใชในองคกรเพื่อการพัฒนาบุคลากร ใชระบบบริหารความสัมพันธกับลูกคาและคูคา (Customer Relation Management and Supplier Relation Management) ลูกคาเปนศูนยกลางแหงการเรียนรูเพื่อการพัฒนาองคกรอยางตอเนื่องและยั่งยืน นำเสนอระบบที่ใชเทคโนโลยีทันสมัย เพื่อเพิ่มประสิทธิภาพและประสิทธิผลในกระบวนการจัดซื้อของลูกคา เชน ระบบการจัดซื้อ จัดหาผานสื่ออิเล็คทรอนิกส (e-Procurement) และระบบชุมชนการคาผานสื่ออิเล็คทรอนิกส (e-Community Commerce) • มีสวนรวมในการพัฒนาสังคมและรักษาสิ่งแวดลอม

• • • • •

คานิยม (Value) • ลูกคาเปนสินทรัพยที่มีคุณคาสูงสุดขององคกร

วัฒนธรรมองคกร (Culture) • ยึดมั่นในความถูกตอง โปรงใส เปนธรรม • มุง เสริมสรางบรรยากาศการทำงานรวมกันอยางสนุก มีความสุข และมีคุณภาพชีวิตที่ดี

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ࡡࡩ࡙࠾ࡩࡐ࠸ࡩ࡚ࡳ࠾࡫ࡐ

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ࡡࡩ࡙࠾ࡩࡐ࡚ࡧࡑࡑ ࡡࡩ࡚ࡡࡐࡳࡎ࡟

ࡡࡩ࡙࠾ࡩࡐࡑ࡚࡫ࡢࡩ࡚࠸ࡩ࡚ ࡢ

ࡳ࡜࠹ࡩࡐ࡯࠸ࡩ࡚ࡑ ࡑ࡚࡫ࡠࡨࡎ

࠸ ࠸࡚​࡚ࡘ࠸ࡩ࡚ࡓࡰ ࠿ ᕎ ࡋ ࡨ ࠸ࡩ࡚

࠻ࡊ ࡊࡧ࠸࡚​࡚ࡘ࠸ࡩ࡚ࡑ࡚࡫ࡢࡩ࡚ ࡚

࠻ࡊࡧ࠸࡚​࡚ࡘ࠸ࡩ࡚ࡑ࡚࡫ࡠࡎ ࡨ

࠹ࡩ࡙ࡴ࡜ࡧ࡜ࡰ࠸࠻ᕎࡩࡡࡨࡘࡕࡨࡐࡏᕑ

; /

ࡡࡩ࡙࠾ࡩࡐࡵ࡜࠿࡫ࡡࡌ࡫࠸ࡡᕑ

ࡡࡩ࡙࠾ࡩࡐ࠸ࡩ࡚ ࡚ࡌ࡜ࡩࡋ

࠻࡞ࡩࡘࡳࡡ࡬ࡻ࡙࠾

࠻ࡊࡧࡎࢀࡩ࠾ࡩࡐࡑ࡚࡫ࡢࡩ࡚ ࡢ

ࡌ࡚࡞࠿ࡡࡤࡑࡗࡩ࡙ ࡙ࡶࡐ

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& ) *% ) ` & * $&(* % . " ` . & = ` . (Y" %

x % $" & %:$ X % : (* % .

"- %(Y" %

&; $" :$ $", % .

"- %(Y" % * . 1& x % ` &% ; $&(* % . $"(Y" ` (* % . " :6 "- % *% :6

$". * ; ` % X % : 1& :6 " :6 ( <- "& * $" ` , ` &6 $:6 ( <- X %% (* % .

` &,* " $ 3

B .

6Â !

(Management Control Activities) x / 8 % ` & `

$"* % >? $" "& ,* - & $" $ $ /Y= / 1& & ` (6 %; ` &` x / 8 %

(* % : &- 1& - & $". % 9 * . ,& 1& % " X - &

& , ) (1)

% (2)

<- $" %6$. . # (3)

&6 $ & 3 =. x Y / 8 % ` % :6 9;

< % :6

; :6 * (($& $ * / 8 "&` % ` % , % " * $" ) % / .%;

` % (($! $" Y % % ) " " ` 1& :6 ,% % . * ,& . % ) , 3& 2554 ,% % ` % Y & $ * x Y ,& % % :6

* $ /Y" % :$:6 / " " *, $ * - ` . << ';) . ( 6 ;% ()` " / 8 ,& % & % X % ; , $ ,* $ & " " *$ % :$:6 / - & % -` "(; ) % ` & * (* % % ".% . << x 2554 / 8 ,% % / ; / *% ,% % $ & $ * " &

x / 8 ,& ` & :6 .6 . & $" * :6 (* ( % % X % [ %

* $"% * :6 * . ! . " . X / ) $ * / 8 % / & [ % - * . . << ] , % [ % ` & *% )

(` / [ %

* x 2554 / 8 ,% % Y [ % & " $ 4 3 &$ (Information and Communication Measure) x . ;

(Y" % / Y / 8,& & % %6$ .` ( < 1& &. * "- %$ * 7 * ;

(Y" % / - " &. ( %6$ .` ( < ] ,& $" & ;

.

Y :$ :$ " / $; ] ) x $ (Y" % / :6 & ` "- % % / % & $" & %(* ` :6 9; . % 9 * . (* % % ".% X

% ,& x "- % $"( ) "% "- % ;

(Y" % / ,& Y % ; ( & 3 (Y" % / . % % 1& % & 3 . .` ( <& $ *,* % " $" (

x / 8 & 3 . " <- $" <- ] ,* ( 9 * %*& %6 $",% ( ,& :6 . <- * % ; ) x / 8 % " & 3 . ,* " 1& % :6 . <- :6 * . ! $":6 % ` % [ % . % 9 * . ,& 1& x (Y" % / ,& Y $ ** >? ,& - 1 <- % $ <-

*, $"

% ".% $ /Y" / 1& ,% $; - 1 <- ` / .& :$ "

($ & ($; (* % x / 8 & ` / %% 0 <- ! " - << * - - .#. 2547 1& % :6 . <- / 3 .. & ` & :6 * . <- $" (* % 3 / " $ 5 . .

(Monitoring) x / 8 & "- %(Y":6 " ` . & = ; " % :$ &` * Â&#x201A; % $ 1 . &($ .9 Y= + $" ; , +< ,& *& 3* x / 8 & "- %(Y" % " ` &; ; $" % :$ &` ' "% :$ &` $" & % , +< & $ * (Y" % / , % .

x Y :$ &` & ) % (* % Â&#x201A; % ` &,* / 8 " & "- %:6

$". * 1& ; ( . :$$ = $" " % .9 Y= ;

* , $" "% (* %(; &` , "- %( ) 9 &, x / 8 % ) :6 * . ! ; `

* . X . * ] , % " (* ( %! ` &,* $" :$ * . (* $" * % :6 & .% ` .% $" (Y" % * . , % .$" 1 ( ) x / 8 ,& ` & :6 * . ! :$ * . (Y" % / ; (Y" % * . 1& , % . ; . . :6 * . ! . % 9 X ,& % . " ; Y % Y=: & & ) " * , % . 3 " . Y #/ ; Y . , 1& & * , $" % & %:$ , & $ * , % . $` & 9 &, x / 8 % 1 >?

(Y" % / 1& $ Y & Y=

; . . * % Y= & ) ; % X >? >Â&#x2020; [ % ; % " ` : & ; ] '

" -; . $"0 " / % .` ( < 1& & * * ;) $" "% & ` & %:$ $ $ /Y= / ` . ! $

=+ C = ;

&(* %1 . $" Â&#x201A; .* :$ "1 - =. * - %6$! /

,% ,& A& : . Y- *% ) ;

$ $ (

* (* % % ".% ';) $ = (($! / 8 ,& " X ;

% :6 $" / 9; X & ) x / (* %$ / (1) (Y" % / :6 $6 $":6 / " / (* %$ %6$ $" . ,% . % 9 A& : $"/ ; (* %$ ( ' 9; . / (2) :6 &` ` % / :6 $6 ; :6 / " ,% A& : %6$ $" . (* %$ ; (* %$ ( / *$ 2 $

, $ * (3) :6 $" / 9 ) * / (* % $ &! %6$ $" X % ; Â&#x201A; ,% %6$ (* %$ 96 A& : 1& ,% x %6$ *. (($!

(1) % :6 & :6 %6$ *. *, .; . %*$- (2) * :6 %6$ . Y- ;

* :6 & ` $" & - . $" $ . % = 1& " ,& % % % :6 & )

(3) %6$ * :6 *% ; ] " ,& (* % 3 - :6 *% & * x ` &:6 % ` A& : %6$ $":6 ". * ! ; X % ` & $ & $ = " #, $"/ ; [ % ;

* * & * A& : %6$. . # / & " / 8 ,& ` & % (($ % ` ". A& : %6$ $ & $ =8 (Contact Person) & ) - A& : %. . # % <- 1& % :6 & :6 ` * . $ / ,& , % . $" " ` .& %6$ " ` ( 56-1) " ` ( 56-2) - A & : . . # % Y= $" % " " *$ ; ] 1& % :6 & $ / :6 ` * . ,& ,& % / ` , ' . =

*1 ` &* "- %:6 9; $ $ % $":6 . <-

) .` < "- %:6 9; 1( $ - ` & $ / :6 ". (Contact Person) *

* ,& - .` (Y" % ` $ = $" $ & $ = ( .$. .)

- $ & $ = " #, - / #6 => $ = ( " #, ) ` & - " * Y - =8 x % % :6 $" %6$! ` ';) / - * 1 &;

/ " : . Y- %- -* (($ ; ';) ; ; . ';)

; . / / $"/ ; / *% / & " $ & $ =8 ,% * "& * ; : Y" ( ( %6$ ,% A& : . Y- x / 8 ,& & " / (* % $ &! ` ; Â&#x201A; IÂ&#x201A; % %6$ $" . $ $",& &` ` & 9 %6$ ,% A& : . Y" 1& 6 ^ ":6 * $" ` ) 9;

%6$ ; :6 ( ( %6$ ,% A& : . Y- " ` - :6 * X % ) / (* % $ &! 1& ( ( & ) ) :6 >? >Â&#x2020; - %6$ ! " 96 $ 1 / * $"/ ; [ % $ * Y

! "

- 2554 / 8 ,% % ` *1 $" " * (($ * $" ; (($ % (* % & -

. ! & E .

.

! "

Y / 8 ` " * (($ % (* % & :$ "1 - = (Y" % * . " :6 Y (* %.% .%:$ ` & $ * 1& & % ` & " # $ &

$ = " #, $"/ ; " # .` (Y" % ` $ = $" $ & $ = $"/

; %% 0 <- ` &1& .! * - - <- $ ) (Y" % * . " ` .

Y (Y" % / $"/ ; :6 9;

Y % %(* % % ".% ) ) :6 % . * ,& . ",% % . * *% Y (* %.% .%:$ $" Y %

; ! & ;

! "

= . / 8 ,% % 1 ` " * ( % & $ * / 8 " &` & * (* %1 . % 1 $" ) ` &6 $ & ' *%9 Y ` " * ; ;

&(* %% * / ,& X % ` & $ & $ =

" #, $"/ ; .` (Y" % ` $ = $" $ & $ = $"/ ; .! * - - <-

* ` " *

* + > % ."

(Y" % / IIA# % ` & (% - ) :6 : &- / *%9 . . # X " ` $",& ) (Y" % * . ' " & * % . " :6 &6 $( Y ! $" " (* ( % ! 1& (* % 3 (Y" % * . * ; ) X (Y" % * . ' .& ,* " ` 2554 ) .` " ` . ) . & Y * 31 * (% 2554 & ` ) %% 0 <-

*, " #, 1& $; - 1 <-

% ".% $"9; X .% ` .% - & $ "% & "* $" "% Y & . & & ` *% ) % A& : %6$.` ( < % " $" X % " # .` (Y" % ` $ = $" $ & $ = ( .$. .) ) & $ *,& : * . $" (* % 3 ,% % ; , :6 . <- < . " ." 0 " $":$ &` $"1 . "1 - = :6 9; $" $ *, )(Y" % / ,& & % " (* % . $" " * . $"(* ( % ! (= ;

% * %6$ <- % (* % -; 9; $"% X 1 .

(Y" % / % (* % 3 * " (* ( %! / 1& *% 6 "& $" . % 9 (* % -; % (* % -; 9; ,& / Y * 31 * (% 2554 ,& &

............................................................................... . . " % /

...........â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦â&#x20AC;¦ * * % :6 &

> . , :6 9; / IIA# % ` & (% - )

(Y" % * . / IIA# % ` & (% - ) " & * % . " ` * 3 ' % ( Y.% ( 9 * % ` & .` (Y" % ` $ = $" $ & $ = ( .$. .) + (Y" % * . / " & * # . = & . ( = * = " % * . . . $" . *- $ %.% 6Y= % * .

1& % . ** $& . < ; $ (Y" % * .

2554 (Y" % * . ,& X

$"(* % : & - % [ (Y" % * . ,& % (Y" % / & [ (6 %; “ Y $" % ” 1& ,& % "- % " * % * . 1& ,% % >? & ` * 4 ( ) $" "- %(Y" % * . *% "- % :6 :6 . <- $":6 * . ! %(* % % ".% ` * 4 ( ) ' . :$,& & ) 1.. , % . $" " ` 2554 ; ` . (Y" % / Y % 1& ,& . 9 % $" I+ (` - ) :6 $":6 . < - ; (* %96 ( 9 * $"(* % A& : %6$ $ * (Y" % * . % (* % 3 . &($ :6 . <- * & $ *% (* %96 %(* . ".` ( < %% 0 <-

*, 2.. " (* ( %! ; " % (* % % ".% $" ". :$ " (* ( %! 1& Y * . ! $", % . % : ,& % ) ),%

. ".` ( < (Y" % * . % (* % 3 * / 8% " (* ( %!

% " & %(* ( %&6 $ % ".% $"% ". :$ . % 9 & (* % .

6 "& % ,& 3.. * . ! ; " % (* % " (* ( %! 1& ,& ` ( & $; / ! `

:6 * . ! $" :$ * . (Y" % * . .% ` .% , % . Y X

(* % . " *%9 ] $ * (Y" % * . % (* % 3 * / 8 % * . !

% ".% $"% & % :$ ;

4.. X % [ % ;

% * / 8 % X % " $" ` & $ & $ = " #, $" [ %

* / 8 *%9 :6 / % ,* (($! 1& Y >? $" :6 * . ! (Y" % * . % (* % 3 * / 8 ,& X % [ % ` & $" :6 / 8% ,* (($! ( 9 * $ *

5.. " (* % . ; & (* % .

6 "& % ,& 1& Y 1 (* % . *%9 (* %(;

(* % . ' / 8 6 " * "

(* % .

% ". ! $" ". :$% ) (Y" % * . &` &

(* % . / 6..

*1 $" A& : %6$ & $ * ;

% 9 (* %1 . ` $" A& : %6$& $ * 1& Y :6 . <- $" .& $" % " * 2554 / 8 ,% %

*1 7. Y ( & $; . ) $"( :6 . <- " ` 2554 ; ` . (Y" % / ` . % "- %:6 9; " ` 2554 1& (Y" % * . ,& Y :$ X (* % . " $"(* % % ".% ( $ * 3 (* . ) * - = :6 . <- < $ " 4054 ; /= /=. $ :6 . <- < $ " 3500 ; .9 * #=. = :6 . <- < $ " 3495 / 3 . & ` & :6 . <- / " ` 2554 %( ` * 500,000

1& ! *%(Y" % * . ,& X

( 9 * % ,& " ,* [ (Y" % * . $" , % $ ` &6 $ & $ *

* 23 %! = 2555 %(Y" % * .

( # . = & . ( = * =) " % * .

!/ q

,& *% / 8 % ) ; - * 2553 â&#x20AC;&#x201C; 2554 :$% 0 $6 ( % : $ & $" . . % 9 % , % . 4/2554 / 8 ,& :$ " Y= )` *%

< $ ;) $"% .

A&* ` % ) % " # - - * , % . 4/2544 ' . :$ " & $" &. . ( $6 ( / 8 (* %,% ."&* . . *% ) :6 :$ . ( $& :$ ; ,% . % 9:$ $" &. . ( ,& ! *% # /0 $ & ) 3 , % . 2554 % 1 & $6 ( $ % % (* % Y= $" ( ; - .` % ) . :$

/ ` ,& *% - * & $ * 1,090.65 $ $" 1,273.47 $ ; % ) 182.82 $ ' ( & 1 $" 17 %;

,& . ( ' ,& $ / 8 % . &. * "% Y $" 95.75 ,& *% 1& 2553 â&#x20AC;&#x201C; 2554 ,& . ( 1,045.23 $ $" 1,219.38 $ ; % ) 174.15 $ ' ( & 1 $" 16.66 %; :$% 1 . * $ & - ` $6 ( 6 $"% " . ';) . ( : " (Â? $3 % ) " / 8 &%

$6 ( & $"&` (* %. % = & $6 ( .% % ,& . ( / 8 % $ /Y" @&6 $ (Seasonal) ; ,& " ) 6 @ % . ';) $6 ( ' + $6 ( (= $ $" ` * * ` / 8 ' " % * ` ( " #, ` & &; &% * ` ". :$ & &; & $ * &; %/ $" &; * (% ) ,& / 8 ,& :$ " 1 - $6 ( % " ; $& - - *

Y ,& . ( $", % . " * ,& ".6 , % . 1 $" , % . 3 ' % ` * * ` % * %; ,& , % . 2 $", % . 4 ' % Y= )` *% $ ;)

) ) Y 1( . ,& . ( ) ,& . * < % . ( " ! :$ ! YZ=.` ( % * = :$ ! YZ= "& / :$ ! YZ= IÂ&#x201A;% $" Y= & 3 . $" ( ; &; % ( ; - ( $":$ ! YZ= ` (* %." & 1& ( & . * "% Y $" 57 ,& . ( ) %& ; . ( " ! & $ *% %6$( ( .6 %; Y= ; ] $"

$6 ( (= 6 .% ` .%

. / 8 % ) % ,& 1& / 8 % 2553 â&#x20AC;&#x201C; 2554 803.48 $ $" 927.76 $ ; % ) 124.29 $ % ) $" 15.47 %; ) )

% ) & $ * & * * ,& 1& . * ,& ( & %(; . * $" "% Y 76.50 ,&

" =+ ," =

!

( - $" 2553 â&#x20AC;&#x201C; 2554 215.13 $ $" 254.80 $ ;

% ) 39.67 $ % ) ( & $" 18.44 %; ' % * 1 ,& ; / 8 % " Call Center % , ( - .` % ) 21 Tower $"% ( - ,& :$ " Y= )` *% $"( - &';) Y= ; - Â&#x201A; ) .` $"($ . (

/ 8 % ` , . 2554 45.97 $ ; % ) 11.13 $ ' ( & 1 $" 31.94 %; ' 34.84 $ ' % $& ! / ,& (($.`

/ & " $ & $ = 3% , $" 30 $; $" 25 ^ " ` , . . * ,% 50 $ *$ 1 " " *$ <-

C 7 " ; $6 ( / 8 . * < $6 ( (= % ( * %% ( . % 9 3 ) , & ( 3* % ` &' ^$ % " " *$ 3 "% Y 28- 30 * $ ( " " *$ 3 . ( "% Y 38- 42 * ; / % " 3 . Â? . ( ,* "&

% ".% ' ". ';) . ( %;

. ( . Â? ` * % Y ,& ` & ` . ( ,% ( ($ . ( Y" / 8 % ` (6 ( $"% " " *$ -` " "% Y 70-81 * . :$ / 8 % % * * ('

." . * Cash Cycle &$ )

q

7 / . = *% / 8 Y . ) 2553 $" 2554 % %6$( 442.66 $ $" 492.85 $

; % ) 50.19 $ ( & * $" 11.34 Y" . = - &` - $6 ) ( $". ( ( $; % ) ; % & % * 1& $6 ) ( . 107.17 $ ; % ) 14.53 $ ' ( & * $" 15.69 %; ' 92.64 $ Y" . ( ( $; . % %6$( 131.89

$ ; % ) 48.09 $ ' ( & * $" 57.39 %; ' 83.80 $ % ) . ( ( $; & $ *% 1 $ /Y" / 8 . % 9 .! ($ 1& 3 $6 ( $ /Y" .& $" . * $& ;

$6 ( -` " 3* ) $"- -` " ."&* $" ) Y" / % " " *$ -` " ). ( * , 3 % (* %. % 9 .! ($ ! $ -` " ) 6 .9

. :$ / 8 % .& $" $ " ". ) $&$ 76.19 $

; $&$ 24.22 $ %; ' 100.42 $

! E

* :

! E ,% 9 ` &-` " ( -` " 1 – 30 * ( -` " 31 – 60 * ( -` " 61 – 90 * ( -` " 91 – 120 * ( -` "% * 120 * ! E

2552 66.10 8.35 0.41 0.04 0.03 0.02 74.96

2553 79.06 12.33 1.03 0.20 0.03 0.10 92.74

2554 92.15 11.54 2.64 0.78 0.06 0.01 107.18

/ 8 % $6 ) ( % ) % & 1& $6 ) ( . * < / 8 $6 ( " ! /

(= ; * 0 $ % 0 " % ( ' . % 9-` "( . ( ,& % ` & -` " 1& $6 ) ( ,% 9 ` &-` "( & . &. * $" 84.75 – 88.20 $6 ) ) %& , 3& / 8 % 1 ) ( :;

). . ".6< 3 $6 ),% ,& 1& ) ( :;

). . ".6< $" 50 $6 ) ( ( -` " 91 – 120 * $" $" 100 $6 ) ( ( -` "% * 120 * 2554 / 8 % $6 ) ( . 107.17 $ $6 ) ( ,% 9 ` &-` " 92.15 $ ( & . &. * $" 85.98 $6 ) ) %& $"$6 ) ( ( -` " 15.03 $ ( & . &. * $" 14.02 $6 ) ) %& 1& . * < $6 ) ( ( -` ",% 30 * ) ) / 8 % ( :;

). . ".6< 7,725.67 ( & . &. * $" 0.01 $6 ) ) %&

! & 2554 / 8 % . ( ( $; . % ) 131.89 $ ; % ) 48.09 $ ' ( & * $" 57.39 %; ' 83.80 $ '

% ) . &($ & . (

% 1 ; $" ; (` . ';) $6 ( - * 2555 " % I I6 ! $

Y= )` *% < ($ ($ 1& / % " " *$ . ( 6 "% Y 28 – 30 * / 8 % &

. ';) . ( $6 ( ; 1& - " . ';) . ( %; ` * . ( . Â? ` * "& ` & '

@ % . ';) . ( $6 ( & ` / 8 . Â? . ( ,* % Y

% ".% $"

. ( ( ($ ,& % ". ! ) ). ( ( $; - * $ "% ` * % * - * ; ] " / 8 " ` ';) . ( - * $ ; % .` &. ';) $6 ( - * ' "% &. ';) % (Â? $Â? .` 9 &,

( .6 % @ % . ';) $6 (

7 /! &$ / 8 % . = % * ; 8.44 $ $" 12.05 $ 2553 â&#x20AC;&#x201C; 2554 . = & $ * " , & * ,& ( ( - $ * % & ` $" ; ] 1& 2554 . =

% * ;

% ) ; / 8 % ,& . . % ' " 9 &, $

>/ 2554 & ( $" Y= / 8 ,& % ';) % 26.64 $ ;

/ 8 ,& % $ & $" % ( ; - .` . * (( % * =) " Call Center $" ( ;

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% ) 27.93 $ ) ) $ $ ). *% / 8 .` ( <% & ) , ! E

, ! E &$

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) ( ( .6 - * & $ *

) ; " & * )';) =. )( . % = $"( - ( C * 7 ! E $ , GE = C !

Y * 31 * (% 2554 $" 2553 / 8 ,& ` . << ';) " Call Center /

1& % ! ":6 -` " ( $ $ & " " *$ . << 5 $" 0.86 $ $" Y * 31 * (% 2554 / 8 % ! ":6 -` " ( Y= $"( & ) " % ; ,

. << ` * ( $; 6.22 $ $" / 8 ,& ` . << - & ;) ( ( ; - .` $" ( / $" (($ $ ' $". << "% ) 1 9 5 ` * 51.21 $ $"! " ( .; ()` " * ` * 3.97 $ " * <& ! :$ " % ` , ; . :$ . * :6 9; / 8 - * 2553 â&#x20AC;&#x201C; 2554 221.33 $ $" 243.59 $ %$` &

* +

. .

:6 9; $"(Y" % / IIA# % ` & (% - )

,& * . .& 0 " Y * 31 * (% 2554 $" 2553 ` , & 3& . 3 .& $ $ . * :6 9; $" " . .&.` . ) . &* & * $" / IIA# % ` & (% - ) ' :6 :6 : &- (* %96 $"( 9 * %6$

$ ) . * :6 : &- .& (* % 3 & $ * :$ * .

,& X * . %% 0 . <-

*, ' ` &

* : $" X ;

,& (* % -; % % :$* .& %6$ & 3 . ".` ( < ; ,% * . *%9 - * &. $ 0 " ) ` * $" A& : %6$ " % (* % % ".% $ <- - $" "% Y *

. ".` ( < ' :6 :6 & ` ) $ & " % 9 (* % % ".% .& ` . 1& *% -; * * . & $ * .

YZ=

% ".% .& (* % 3

3 * ) .& 0 " Y * 31 * (% 2554 $" 2553 :$ &` $" " . .&.` . ) . &* & * $" / IIA# % ` & (% - ) 1& 96 % (* . ".` ( < % $ <-

*, 1& % , & .& (* % 3 % ; , . % " 2 " * . ) . &* 31 * (% 2554 / ,& - % 0 $" % '

1& .! * - - < - 8 ' ` & 9; X .` " " *$ < -

% ; $ * 1 % (% 2554 , ; & ` $" ` . ) .` . ) . &* 31 * (% 2553

` % .& ,& .& % 6 % ;

. &($ .` . ) . &* 31 * (% 2554 ) ) / ,& ! ":6 :$ "1 - = X %% 0 <- ^ 19 1& - * ` , .".% Y * 1 % (% 2554

( * - =) :6 . <- < $ " 4054 / 3 . & ` & % ( * 23 %! = 2555

งบการเงินและหมายเหตุประกอบงบการเงิน บริษัท ออฟฟศเมท จำกัด (มหาชน)

สำหรับปสิ้นสุดวันที่ 31 ธันวาคม 2554 และ 2553

/ ""::;< =) ( ) @

+ 31 $ 2554 2553 :

! "# - $

! #" - $

%

& '

( ) *

" " * + - $

% "# - $

% "#

%

* " *B C D"

2554

2553

6 7 8 9

7,808,837.92 68,383,574.97 119,220,894.41 131,892,146.06 327,305,453.36

16,568,623.95 83,847,246.60 101,075,626.46 83,797,447.20 285,288,944.21

22.2 10 11

5,283,180.86 144,019,611.41 9,861,324.43 6,383,356.88 165,547,473.58 492,852,926.94

4,419,158.18 143,520,248.99 6,976,416.74 2,454,539.63 157,370,363.54 442,659,307.75

3

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+ 31 $ 2554 2553 :

D" H !'#" !

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* " *B C D"

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2553

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228,873,888.75 1,417,679.91 4,949,592.43 235,241,161.09

206,337,158.61 1,320,361.25 7,170,380.03 214,827,899.89

13 14

5,082,226.09 8,938,916.00 14,021,142.09 249,262,303.18

6,499,906.00 6,499,906.00 221,327,805.89

15 15

80,000,000.00 77,584,990.28

80,000,000.00 77,584,990.28

16

8,000,000.00 78,005,633.48 243,590,623.76 492,852,926.94

6,923,920.47 56,822,591.11 221,331,501.86 442,659,307.75

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