IMPROVING QUALITY OF LIFE
IMPROVING QUALITY OF LIFE
NEIL C. McARTHUR CEO and chairman of the Executive Board Arcadis N.V.
Our passion is to improve quality of life and be recognized by you, our valued clients, shareholders, colleagues and partners, as simply the best organization of our type in the world today. Our clients tell us that the challenges they face call for their business partners to adapt and innovate. To bring their best ideas and expertise across a wide range of professional services,
Having identified nine global ‘mega trends’ that we believe will substantially impact our clients in the future, be they multi-national corporations or more local or national clients, we purposefully reviewed how we combine our leading-edge capabilities to design 18 core value propositions that serve our clients’ needs. We have expanded our global account management teams and positioned our leading global experts to lead proposition delivery across the world, ensuring that we bring the very best of Arcadis to every client project: • big or small, local or global; • across both natural and built assets.
OUR CLIENTS TELL US THAT THE CHALLENGES THEY FACE CALL FOR THEIR BUSINESS PARTNERS TO ADAPT AND INNOVATE... disciplines and geographies to create exceptional and sustainable outcomes for their business, safely. Over the past two years, we have invested heavily to meet these evolving client needs.
Furthermore, we have aligned our global and regional operating models to facilitate innovation, ease knowledge transfer and enable the sharing of best practices. Through the use of Global Design Centers of Excellence, we ensure clients have access to our best
resources, delivering the most appropriate solutions, at a cost that meets their requirements. We are already seeing this approach bear fruit and are privileged to apply our global capabilities to some of the most iconic, complex and rewarding projects and programs of work in the world today. This document aims to give you a flavor of some of the things we are doing to deliver exceptional and sustainable outcomes from our clients’ investment in natural and built assets; the propositions, the projects and the impact on our clients’ objectives. We provide an introduction to the exceptional talent and people that comprise Arcadis and are the lifeblood of our future. A high-level overview of Arcadis is also provided and I would refer you to our website (www. arcadis.com) for more detailed information. I would love to hear how you think we are doing, as well as any further information on the projects, propositions or solutions in this document. Please feel free to contact me. In closing, I would like to thank all our key stakeholders: our clients for their trust, our people for all their hard work and our shareholders for their continued support so that together as Arcadis we can deliver on our passion to Improve Quality of Life. NEIL 1
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From climate change and rising sea levels, to rapid urbanization and pressure on natural resources, our world is a more complex place. Arcadis helps you navigate this complexity by understanding the bigger picture. Whether it’s maximizing space in cities, making wasteland habitable or simply taking what you do further, we deliver exceptional and sustainable outcomes safely and consistently. Connecting your vision to our know-how, our people work collaboratively to create value through natural and built assets that work in harmony with their surroundings – from shopping centers in Shanghai or clean water in São Paulo, to new rail systems in Doha and reducing air pollution in Los Angeles. Our global capabilities and diverse experience mean we apply collective wisdom to every challenge – big and small. In this way, our experience protecting the Dutch coast for generations is being applied to secure New York’s flood defenses today. So, whatever your challenge, our teams bring the necessary perspective to provide the answers, now and in the future. 3
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Arcadis has a long and rich history, tracing its roots back to the Association for Wasteland Redevelopment in the Netherlands in 1888, whilst Hyder Consulting, which Arcadis acquired in 2014, can trace its history back to 1739. From our strong heritage, we have grown organically and through acquisition to be the leading Design & Consultancy firm for natural and built assets.
OUR HISTORY
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Hyder Consulting can trace its roots back to this date
1739
1888
Ventures into rural development
1925
1959
Branched into urban development
Acquisition of RTKL brings highquality architectural design in US, UK and Asia
2009
2011
Merger with Langdon & Seah creates leading position in cost and project management in Asia
Heidemij is renamed Arcadis
1999
2007
Acquisition of Malcolm Pirnie creates leading global position in water
Merger with Geraghty & Miller brings US expansion and listing on NASDAQ
1995
1997
Enters Brazilian market through acquisition of Logos
Association (KNHM) and company (Heidemij) are separated
1990
1993
Listed on Amsterdam Stock Exchange (now NYSE Euronext)
Began export of water and infrastructure services to developing countries
1960
1982
Start of European expansion strategy
Arcadis founded in the Netherlands as the Association for Wasteland Redevelopment, promoting agricultural development of Dutch heather lands
Merger with EC Harris brings stronger position in UK and growth in Middle East and Asia
2012
2014
Acquisition of Hyder Consulting and Callison brings further strength to engineering and architecture
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Applying our deep market-sector insights and collective design, consultancy, engineering, project and management services, we work in partnership with our clients to create exceptional and sustainable outcomes throughout the lifecycle of their natural and built assets.
WHAT WE DO DESIGN & CONSULTANCY
Arcadis is the leading global Design & Consultancy firm for natural and built assets. Applying our deep market-sector insights and collective design, consultancy, engineering, project and management services, we work in partnership with our clients to deliver exceptional and sustainable outcomes throughout the lifecycle of their natural and built assets. Our 27,000 leading experts are experienced in delivering solutions to our clients across the whole lifecycle of their natural and built assets, whatever their sector, industry or location.
DESIGN
CONSULTANCY
ARCHITECTURE
COST MANAGEMENT
MASTER PLANNING
CONTRACT SOLUTIONS
NATURAL AND BUILT ASSETS
The natural and built environments surround us every day; they both shape and define the world we live in. Thinking of the components of the natural and built world as ‘assets’ or resources helps us define and consider how these can be optimized, maximized or protected to ensure they continue to deliver value for years to come. Natural assets include water, natural energy, minerals, air, land, etc. while built assets define ‘man made’ resources that we use to improve our quality of life every day, from transportation infrastructure to buildings, public green spaces and so on.
PROGRAM & PROJECT MANAGEMENT ENGINEERING
NATURAL ASSETS
BUILT ASSETS
ENVIRONMENTAL SCIENCE
AIR
BUILDINGS
BUSINESS ADVISORY
LAND
INFRASTRUCTURE
WATER
POWER & ENERGY
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Our mission is to create exceptional and sustainable outcomes for our clients in natural and built asset environments. We understand that we will achieve this only by working differently and realizing our goals to create sustainable solutions and deliver exceptional outcomes for our clients, while helping our people realize their potential and enjoying the journey together. What makes us different...
OUR PASSION FOR IMPROVING QUALITY OF LIFE WE FOCUS ON DELIVERING EXCEPTIONAL AND SUSTAINABLE OUTCOMES Focusing on achieving outcomes ensures the services, solutions and propositions we deliver on client projects and programs of work are designed to help them achieve, if not exceed, their overarching goals. We do this safely and consistently, for every client, whatever the challenge, wherever they are in the world. WE UNDERSTAND OUR CLIENTS’ BUSINESSES AND EVOLVING NEEDS We are known for the depth of our technical knowledge and expertise in the planning, creation, operation and renewal or regeneration of natural and built assets. Our capabilities span a wide range of professional disciplines, 18 core value propositions, 19 global market sectors and experience operating in over 70 countries.
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WE ARE LEADERS IN DESIGNING, CREATING, OPERATING AND MAINTAINING SUSTAINABLE SOCIETIES The world continues to develop and change, at a pace of increasing alacrity and with mounting pressure on our natural and built resources. At Arcadis, we understand that cities, urban and rural habitats need to respond to societal changes. Whether they're challenged with rapid urbanization, increased mobility or environmental changes, we help clients meet each challenge safely, securely and in a way that improves quality of life. WE ARE NEVER FAR FROM WHERE WE'RE NEEDED Our global network of some 300+ offices worldwide ensures we are never far from where our clients need us. We believe in the power of diversity, combining our global capabilities with local knowledge. Operating to the highest standards of health, safety and integrity gives our clients a long term partner they can trust.
IMPROVING QUALITY OF LIFE
OUR PASSION IS TO IMPROVE THE QUALITY OF LIFE AND TO BE RECOGNIZED AS THE BEST; BY OUR CLIENTS, OUR SHAREHOLDERS, OUR PEOPLE AND THE COMMUNITIES IN WHICH WE LIVE AND WORK.
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Our four global business lines enable us to work across disciplines and geographies to deliver integrated solutions to complex challenges. Our goal is to support our clients’ businesses and create sustainable and exceptional outcomes in all the projects we undertake on their behalf.
OUR BUSINESS LINES WATER
As a global top five player in water, we focus on the entire water cycle, including analysis and design of drinking water supply systems. We advise on advanced treatment technologies for wastewater and deliver design, engineering and management services for public utilities and private-sector industrial clients. Through our ‘Water for Industry’ initiative, we help industrial clients reduce their water footprint. We are also active in managing rivers and coastal zones, urban and rural water, and water management issues related to climate change and rising sea levels.
ENVIRONMENT
Arcadis is the leading global environmental solutions provider to private industry, and delivers solutions that protect the Earth’s resources while meeting our clients’ economic objectives. From soil, groundwater and sediment remediation and environmental impact assessments to consultancy on corporate energy, product stewardship, health and safety and waste management issues, our solutions support environmental policies for companies and governments alike. Our strategic environmental consulting solutions address potential operational, regulatory and/or third-party liabilities.
BUILDINGS
We help leading clients transform their business performance by planning, creating, operating and regenerating their buildings to ensure they are a source of competitive advantage, meet business needs, and generate sustaining business value. We call this Built Asset Consultancy. We deliver world-class architecture, urban planning, consultancy, detailed engineering design, project, program and cost management solutions for a wide range of building types, from commercial properties to hospitals, schools, government buildings and industrial facilities. We create a balance of form, functionality and environmental stewardship.
INFRASTRUCTURE
Our infrastructure solutions create the conditions for efficient transportation. We provide business advisory, design, engineering and program management for some of the world’s most complex infrastructure projects. By working on high-quality and safe railways, road networks (including tunnels and bridges), ports, airports and waterways, and reliable energy supply systems, Arcadis’ infrastructure professionals bring stability, mobility and a better quality of life to communities around the world.
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OUR VALUE PROPOSITIONS BUILDINGS
ENVIRONMENT
MASTER PLANNING AND SUSTAINABLE URBAN DEVELOPMENT
ENVIRONMENTAL PLANNING
Delivers comprehensive approaches to urban development, planning and design, landscaping, (smart) transportation planning, urban regeneration and masterplanning.
Focuses on corporate environmental, social and health impact assessments, regulatory environmental impact assessments, mitigation and monitoring solutions and independent expert reviews.
BUSINESS ADVISORY Focuses on assisting clients in assessing and planning the viability of asset developments or transformations, judging components such as finance and funding, assurance and portfolio, and improving asset performance through optimization strategies.
SITE EVALUATION AND RESTORATION
PERFORMANCE DRIVEN DESIGN
Focuses on delivering earthworks and sediments; treatment systems, deactivation, decommissioning, decontamination and demolition – and operations/ maintenance and monitoring in a cost-effective and highly controlled way.
Touches on building design, documentation and delivery, engineering, analytics and performance evaluations to ensure that clients realize buildings that are aligned to their business, brand and design needs.
COMMERCIALLY LED PROGRAM MANAGEMENT Exemplifies our program, project and cost management solutions and capabilities in complex real estate projects and large infrastructure development programs.
CONTRACT SOLUTIONS Assists clients with complex issues like strategic procurement and contract advice, providing dispute avoidance or dispute resolution, as well as forensic support and expert witness services.
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Provides restoration strategy, site investigation, remedy design and implementation and is focused on assisting clients in complex and large or multisite environmental solutions.
ENVIRONMENTAL CONSTRUCTION
STRATEGIC ENVIRONMENTAL CONSULTING Provides audits, due diligence, environmental management systems, safety and risk management approaches and strategic consulting for clients to ensure regulatory compliance, product stewardship, air quality and sustainability.
IMPROVING QUALITY OF LIFE
INFRASTRUCTURE RAIL AND URBAN TRANSPORT SOLUTIONS Provides cost-effective, efficient and safe mobility throughout the lifecycle of rail assets by applying industry leading expertise in design, management and consulting. It covers all rail types (light, heavy, freight, high-speed) and associated infrastructure, such as bridges and tunnels.
HIGHWAYS AND INTELLIGENT TRANSPORT SYSTEMS Creates smart solutions throughout the lifecycle of road assets. Adds value to the consulting, design, and program and construction management of large and complex programs and have extensive expertise in designing bridges and tunnels for road systems.
AIRPORT SOLUTIONS Offers global strengths throughout the asset lifecycle and delivers planning, design, feasibility studies and operational improvement to new airports or the expansion of existing airports.
PORT AND INDUSTRIAL INFRASTRUCTURE SOLUTIONS Offers reliable and cost-effective solutions for port, power and industrial infrastructure based on international best practices, including planning, design, project and program management for harbor extensions, upgrades or new harbor development.
MINING SOLUTIONS Serves global mining clients by planning, designing and managing the lifecycle of mining assets. Includes mine development and exploration solutions, transportation and end-product logistics, and distribution.
WATER WATER FOR INDUSTRY Strives to make businesses better through sustainable and effective water supply, treatment, management and conveyance solutions. This covers any water work for private, industrial clients, including the oil & gas, mining, chemical/ pharmaceutical, automotive, conglomerate, power, and food and beverage sectors.
WATER SUPPLY AND TREATMENT Provides safe water and protects the environment. Encompassing drinking water (planning, supply and treatment), wastewater (planning treatment and disposal), and reclaimed water (planning treatment, and reuse).
WATER CONVEYANCE Allows water to move reliably and efficiently to solve our clients’ distribution, collection and drainage needs. This includes water (distribution systems for drinking water and reclaimed water, tunnels, pumping and storage); wastewater (collection systems for sanitary and combined sewers, tunnels, pumping and storage); and storm water (urban water drainage, collection/treatment systems, tunnels, green/ sustainable infrastructure, pumping and storage).
WATER MANAGEMENT Enhances the quality, safety and adaptability of urban and coastal, river-based, and delta ecosystems. This includes systems (integrated coastal zone management, coastal restoration and protection and delta cities); flood management (flood risk management, dams, levees, storm-surge barriers; climate change adaptation, risk and resiliency); riverine systems; and integrated water resource systems/ecosystems.
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A STRONG FOUNDATION We lead Arcadis with the same high level of passion, rigor and discipline with which we manage our clients' portfolio. Operational excellence is underpinned by strong financial performance, giving us a strong foundation to serve our clients across the world. =
=
â‚Ź3.4 billion GROSS REVENUE 2015
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GROSS REVENUE BY REGION (in € millions)
543 1,342
613
GROSS REVENUE BY BUSINESS LINE (in € millions)
North America Emerging Markets Continental Europe United Kingdom
1262
Infrastructure Water Environment Buildings
856 453
921
848
GROSS REVENUE BY INDUSTRY (in %)
Public Private Regulated
17%
26%
57%
GROSS REVENUE 5 YEAR SUMMARY (in € millions) 15
3,419
14
2,635
13
2,516
12
2,536
11
2,017
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At Arcadis, our people have the opportunity to be part of some of the iconic and most important projects around the world. They have the chance to shape environments and improve the quality of life for countless people everywhere. They are encouraged to grow themselves and the business – so we can be recognized as the best.
ENJOYING THE JOURNEY We aim to attract, engage and inspire the best professionals in the natural and built environments – people who think big and want to go far. Our collaborative culture encourages colleagues to build and expand their network, enabling them to contribute to the development of new ideas and realize their potential. This sparks a culture of high-performance and being the best. That’s why there are extensive talent development programs offered via the Arcadis Academy that focus on capability, leadership development and coaching – for all levels in the organization (young professionals, middle management, top potentials, senior leaders).
Sustainability and responsibility sit at the heart of all we do – with our clients, in our operations and with our communities. Paramount is our focus on Health and Safety and this is part of everything we do. Next to that our people are encouraged to contribute time and expertise to Shelter, a charitable development program that we co-run in partnership with UN Habitat. Fostering ownership also means that colleagues can participate in the global share plan, which is subsidized by our largest shareholder, the Lovinklaan Foundation. To ensure colleagues feel happy about working at Arcadis our engagement program encourages continuous conversations with our people and provides opportunities to strengthen or improve areas they indicate they want to change.
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WHERE WE WORK
SUPPORTING CLIENTS IN OVER 70 COUNTRIES WORLDWIDE
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27,000
PEOPLE
300+
OFFICES IN 40+ COUNTRIES 19
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BUILDINGS
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Partnering with leading clients to transform their business performance by planning, creating, operating and regenerating their built assets. This ensures assets are a source of competitive advantage, meeting business needs and generating sustainable business value. We deliver world-class architecture, planning, consultancy, project, program and cost management solutions for all building types from commercial properties to hospitals, schools, government buildings and industrial facilities.
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MASTER PLANNING & SUSTAINABLE URBAN DEVELOPMENT CASE STUDY
AMSTERDAM BIJLMER ARENA AMSTERDAM, THE NETHERLANDS Aiming to improve the experience of visitors to Netherland's largest sports stadium is at the heart of this major €50m renovation program. Responsible for the end-to-end engineering design and implementation of the construction and technical installations, this includes widening circulation space and renewing its façade, as well as
IT IS THE BIGGEST RENOVATION PROGRAM TO BE IMPLEMENTED SINCE THE STADIUM FIRST OPENED IN 1996. changing the overall shape from concave to convex. Applying innovative technologies makes the whole complex more sustainable; including installing solar cells, collecting rainwater to create a zero water balance, smarter logistics management via ‘big data’ solutions, and LED lighting. Starting early 2016, the project will complete in time for the stadium to host four upcoming European Championship matches.
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BUILDINGS
IMPROVING QUALITY OF LIFE
HOW DO YOU TRANSFORM THE LOOK AND EXPERIENCE OF A LARGE STRUCTURE? MASTER PLANNING & SUSTAINABLE URBAN DEVELOPMENT Delivers comprehensive approaches to urban development, planning and design, landscaping, (smart) transportation planning, urban regeneration and masterplanning. 23
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BUSINESS ADVISORY CASE STUDY
THE HONG KONG JOCKEY CLUB HONG KONG, CHINA The Hong Kong Jockey Club wanted to become a more attractive client to suppliers, ahead of an expected HK$16Bn spend on diverse construction projects. To achieve this, we helped develop a three-year strategy that would improve their supplier relationship management, introduce better procurement practices and embed category management within the organization. After establishing a new operating model and organizational design, our team then led the new department and drove a broader transformation program, reporting directly to board members for over two years.
THE STRATEGY ACHIEVED HK$250M TOTAL SAVINGS, WITH HK$1BN OF TOTAL BENEFITS TARGETED The result was greater visibility, a high level of trust across departments, and precisely the beneficial long-term deals with critical suppliers the club was hoping for.
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BUILDINGS
IMPROVING QUALITY OF LIFE
HOW DO YOU SECURE GREAT, LONG-TERM RELATIONSHIPS WITH THE BEST SUPPLIERS? BUSINESS ADVISORY Focuses on assisting clients in assessing and planning out the viability of asset developments or transformations, judging components such as finance and funding, assurance and portfolio, and improving asset performance through optimization strategies.
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PERFORMANCE DRIVEN DESIGN CASE STUDY
HOW DO YOU REALIZE THE WORLD’S TALLEST STRUCTURE?
PERFORMANCE DRIVEN DESIGN Touches on building design, documentation & delivery, engineering, analytics and performance evaluations to ensure that clients realize buildings that are aligned to their business, brand and design needs.
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BUILDINGS
IMPROVING QUALITY OF LIFE
BURJ KHALIFA DUBAI, UAE Emaar’s vision was breathtaking: turning an old military camp on the fringe of the desert into a new city centre and tourist attraction, with the world’s tallest building at its heart.
METERS HIGH
Having already designed and engineered some of the world’s most iconic structures, we rose to the challenge. We drew on a team of 130 to provide a variety of design and consultancy services for a broad range of work across Downtown Dubai, including landmarks such as The Dubai Fountain, The Dubai Mall and the pedestrian bridge.
OVER 800 METERS HIGH, BURJ KHALIFA IS THE WORLD’S TALLEST MAN-MADE STRUCTURE AND WELCOMES OVER 1.87 MILLION VISITORS A YEAR. For the Burj Khalifa tower itself, we provided the independent peer review of the structural system for the designer, SOM, and eventually were awarded the role of Architect and Engineer of Record, requiring us to adopt SOM’s design and supervise construction. Today, Downtown Dubai is testament to what vision combined with expertise can achieve. 27
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COMMERCIALLY LED PROGRAM MANAGEMENT CASE STUDY
COMMERCIALLY LED PROGRAM MANAGEMENT Exemplifies our program, project and cost management solutions and capabilities in complex real estate projects and large infrastructure development programs.
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BUILDINGS
IMPROVING QUALITY OF LIFE
HOW DO YOU IMPROVE URBAN MOBILITY AND QUALITY OF LIFE?
GRAND PARIS EXPRESS PARIS, FRANCE The Grand Paris Express is a new metro that will connect the city’s inner suburbs, making jobs, education and other opportunities more accessible to all, while also helping to reduce car traffic and limit suburban sprawl. It is an ambitious, complex project, and the Société du Grand Paris has entrusted Arcadis with delivering an array of program and project management
IT IS AN AMBITIOUS, COMPLEX PROJECT, AND THE SOCIÉTÉ DU GRAND PARIS HAS ENTRUSTED ARCADIS WITH DELIVERING AN ARRAY OF PROGRAM AND PROJECT MANAGEMENT SERVICES. services. These include everything from risk, cost, time and contract management, to technical and environmental advisory, process and management tools setup and administration. The metro will be built over the next 15 years for approximately €20Bn.
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CONTRACT SOLUTIONS CASE STUDY
BRONX COUNTY HALL OF JUSTICE NEW YORK CITY, USA When the New York State Law Department was faced with the daunting task of defending numerous law suits from contractors involved in the construction of the new Bronx County Hall of Justice, it turned to Arcadis for help. We were entrusted to analyze entitlement and alleged damages of each claim, and identify those potentially responsible. Arcadis took the lead on the city’s behalf in mediation and by acting as its trusted advisor throughout the litigation process. Unfortunately, the 750,000 sf building suffered from numerous defects. Arcadis assisted the City with scoping and estimating repairs costs and then oversaw the engineering repairs. By putting our best talent in place, regardless of service line or geography, we were able to give our client the full support they needed, and always with an eye on costs.
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BUILDINGS
IMPROVING QUALITY OF LIFE
HOW DO YOU MITIGATE THE FALL-OUT FROM A PROBLEMATIC CONSTRUCTION PROJECT?
OUT OF 12 CONTRACTOR CLAIMS SUBMITTED, 8 HAVE BEEN SUCCESSFULLY MEDIATED, WITH THE REMAINING EXPECTED TO FOLLOW SUIT. CONTRACT SOLUTIONS Assists clients with complex issues like strategic procurement and contract advice, providing dispute avoidance or dispute resolution, as well as forensic support and expert witness services. 31
ENVIRONMENT
IMPROVING QUALITY OF LIFE
We focus on activities that restore and protect the environment and enhance the sustainability of natural and built assets. We are a global leader in developing creative technical and financial solutions for the success and sustainability of some of the world’s leading companies and governments. This has been made possible by combining environmental innovation, engineering, consulting and construction services. We help convert environmental challenges into real competitive advantage.
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ENVIRONMENTAL PLANNING CASE STUDY
BELO MONTE FLORA AND FAUNA RESCUE PROGRAM PARÁ, BRAZIL One of the world’s largest hydropower plants, Belo Monte is located in one of the world’s most biodiverse regions. Arcadis is helping Norte Energia to mitigate the environmental impacts of its construction by
BESIDES HELPING TO FULFILL ENVIRONMENTAL LICENSING REQUIREMENTS, THE RESCUE PROGRAM PRESERVES GENETIC HERITAGE AND CONTRIBUTES NEW KNOWLEDGE ON THE AMAZON’S BIODIVERSITY. mobilizing teams to rescue thousands of animals and plants over an area of nearly 500km2, and relocate them to an adjacent forest. Besides dispensing veterinary care where needed, we are also establishing a seed bank for endangered plant species with the aim of future reforestation. This complex undertaking demands meticulous planning and we are helping to synchronize actions among the different stakeholders involved. We have also helped develop specific health and safety procedures for the future.
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ENVIRONMENT
Center for Environmental Studies of Norte Energia
IMPROVING QUALITY OF LIFE
ENVIRONMENTAL PLANNING Focuses on corporate environmental, social and health impact assessments; regulatory environmental impact assessments; and mitigation, and monitoring solutions and independent expert reviews.
HOW DO YOU MITIGATE THE ENVIRONMENTAL IMPACT OF CONSTRUCTING A HUGE HYDROPOWER PLANT IN THE AMAZON? Bicho-preguiรงa: native species of the Amazon region
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SITE EVALUATION & RESTORATION CASE STUDY
REESE - FORMER AIR FORCE BASE LUBBOCK, TEXAS
HOW DO YOU TURN A WORST-CASE ENVIRONMENTAL ISSUE INTO CLEAN-UP BEST PRACTICE? SITE EVALUATION AND RESTORATION Provides restoration strategy, site investigation and remedy design and implementation and is focused on assisting clients in complex and large or multi-site environmental solutions.
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ENVIRONMENT
IMPROVING QUALITY OF LIFE
When Reese Air Force Base closed, it left a huge and complex challenge behind: decades of solvent use for cleaning and repairing airplanes had resulted in groundwater contamination 1,000 times the allowable level that spanned an entire community. The US Air Force selected Arcadis to remediate the base on a fixed-price, performance-based contract. Applying an industry-leading approach to large plume management, including smart characterization, adaptive site management and dynamic groundwater recirculation techniques, we delivered a guaranteed solution to address the environmental legacy at the former base.
ORIGINAL PLANS ESTIMATED THE CLEAN-UP WOULD TAKE 60-70 YEARS. IT WAS COMPLETED IN LESS THAN 10, SAVING $20M IN CLEAN-UP COSTS. We continuously analyzed data, fine-tuned our approach, stayed focused on the outcome, and collaborated closely with the Air Force, regulators and the public to ensure restoration of this vital water resource for local residents. In less than a decade, the original 800 acres of contaminated groundwater have been fully restored to conditions that will serve the community today and for generations to come. 37
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ENVIRONMENTAL CONSTRUCTION SERVICES CASE STUDY
FINALUBE ITALY In one of Italy’s largest PPP urban redevelopment projects, Euromilano Spa and the Milano Municipality's vision was to
WHAT WAS ONCE BROWNFIELD IS NOW HOME TO A PARK AND SHOPPING CENTER, AND CONSTRUCTION OF AN ENTIRE RESIDENTIAL DISTRICT IS UNDERWAY. create a new urban quarter on the area of two former refineries. The challenge was to remediate this highly complex and contaminated site to the right foundation to meet the municipality's ambitious plans. We used innovative soil and groundwater remedial technologies to treat about 144,000m3 of material sustainably, with all untreatable soil disposed of in an on-site landfill that we designed to minimize its environmental impact. Keeping the process and effectively managing the project meant we were able to deliver a sustainable outcome for our clients, on time and on budget.
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ENVIRONMENT
IMPROVING QUALITY OF LIFE
HOW DO YOU SUSTAINABLY TURN A POLLUTED FORMER REFINERY SITE INTO A NEW URBAN DISTRICT?
ENVIRONMENTAL CONSTRUCTION Focuses on delivering earthworks and sediments; treatment systems, deactivation, decommissioning, decontamination and demolition (D4); and operations/ maintenance and monitoring in a cost-effective and highly controlled way.
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STRATEGIC ENVIRONMENTAL CONSULTING CASE STUDY
HOW DO YOU PROVE YOUR KEY AGROCHEMICALS ARE ENVIRONMENTALLY ACCEPTABLE AND A MAJOR ASSET IN SUPPORTING FOOD SECURITY?
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ENVIRONMENT
IMPROVING QUALITY OF LIFE
SYNGENTA EUROPE-WIDE In the face of increasingly conservative risk-perception and stricter legislation, Arcadis collaborated and teamed with Syngenta to prove the environmental suitability of one of Syngenta’s top-selling agrochemicals. We then jointly innovated new approaches and practical solutions to design and implement one of the largest and most complex multicountry groundwater monitoring field testing programs ever SITES
STRATEGIC ENVIRONMENTAL CONSULTING Provides audits, due diligence, environmental management systems, safety and risk management approaches and strategic consulting for clients to ensure regulatory compliance, product stewardship, air quality and sustainability.
WE VISITED 800 FARMS, HELD 5,000 FARMER INTERVIEWS AND TESTED GROUNDWATER AT 125 SITES ACROSS 11 COUNTRIES. undertaken in Europe. The sheer scale of the endeavour demanded outstanding project management to handle the science, logistics, quality and delivery. The outcome was a set of very robust and realistic environmental results that help ensure Syngenta’s European customers will have continued access to this important product.
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INFRASTRUCTURE
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Typically large scale, development of operational assets presents significant challenges requiring the application of multiple technical capabilities and a breadth of asset knowledge. Our work includes the provision of business advisory, design, design and build, engineering as well as project, program and construction management for some of the world’s most complex transportation, land development, power and mining challenges.
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RAIL AND URBAN TRANSPORT SOLUTIONS CASE STUDY
LONDON BRIDGE STATION REDEVELOPMENT LONDON, UK Network Rail has wanted to redevelop London Bridge station since the 1970s. Today, they’re fulfilling their vision in one of the UK’s most complex and ambitious rail station developments to date. The project has involved a complete phased demolition and reconstruction to create a streetlevel concourse while completely reconfiguring the track layout— all while ensuring the station remains fully operational.
REDEVELOPMENT WILL PROVIDE SPACE FOR 66% MORE PASSENGERS AND ALLOW TRAIN FREQUENCY TO INCREASE FROM 16 TO 24 PER HOUR. Collaboration has been key: Arcadis and WSP are working as a joint venture to deliver the detailed design and support for main contractor Costain. Working together on site as a united team of up to 190 experts has ensured a very efficient, cost-effective project to date; we are proud to be part of it.
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INFRASTRUCTURE
IMPROVING QUALITY OF LIFE
HOW DO YOU IMPROVE PASSENGER FLOW THROUGH ONE OF LONDON’S BUSIEST STATIONS?
MORE PASSENGERS
RAIL AND URBAN TRANSPORT SOLUTIONS Provides cost effective, efficient and safe mobility throughout the lifecycle of rail assets by applying industry leading expertise in design, management and consulting. It covers all rail types (light, heavy, freight, high speed) and associated infrastructure, such as bridges and tunnels.
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HIGHWAYS AND ITS SOLUTIONS CASE STUDY
HOW DO YOU CREATE SAFER, MORE EFFICIENT ROADWAYS IN SENSITIVE, RURAL ENVIRONMENTS?
HIGHWAYS AND INTELLIGENT TRANSPORT SYSTEMS Creates smart solutions throughout the lifecycle of road assets. We add value to the consulting, design and program and construction management of large and complex programs and have extensive expertise in designing bridges and tunnels for road systems.
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INFRASTRUCTURE
IMPROVING QUALITY OF LIFE
HUNTER EXPRESSWAY HUNTER REGION, NEW SOUTH WALES, AUSTRALIA The four lane, 13km eastern section of the $1.7Bn Hunter Expressway is a key part of a contemporary transport system along the New South Wales coast linking major cities and local communities. The steep, difficult terrain required construction of 29 bridges and six high-level viaducts over three deep gullies while also delivering the highest level of environmental protection to unique local flora and fauna.
A SAFE, MODERN EXPRESSWAY CUTS TRAVEL TIMES BETWEEN MAJOR URBAN HUBS, SAVES LIVES AND REDUCES THE TRAFFIC BURDEN ON LOCAL ROADS. Extensive public and cultural consultation, including with local Aboriginal communities, all through design and construction was absolutely crucial to successful delivery of a project that not only came in $40M under budget, but has meant 30,000 fewer cars are using regional and local roads.
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AIRPORT SOLUTIONS CASE STUDY
GRU AIRPORT – SÃO PAULO INTERNATIONAL AIRPORT SÃO PAULO BRAZIL
AIRPORT SOLUTIONS Offers global strengths throughout the asset lifecycle, delivering planning, design, feasibility studies and operational improvement to new airports or the expansion of existing airports.
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INFRASTRUCTURE
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HOW DO YOU RADICALLY IMPROVE PASSENGER HANDLING CAPACITY AT THE BUSIEST AIRPORT IN LATIN AMERICA?
GRU Airport – São Paulo International Airport has begun ambitious expansion plans with the implementation of a third terminal. Arcadis provided a range of services, including project management, supply planning, procurement, construction supervision, design and environmental control services. Our team of airport terminal experts also supplied airport design reviews, capacity assessment, master planning and stakeholder management, among other activities. In doing so, we helped increase the mobility levels of the largest hub in South America. The new
THE NEW TERMINAL WAS BUILT IN 18 MONTHS AND HAS A PASSENGER HANDLING CAPACITY OF 12 MILLION PER YEAR, INCREASING THE AIRPORT’S TOTAL PASSENGER HANDLING CAPACITY TO 42 MILLION PER YEAR. Terminal 3 allows more effective operations, and the building itself includes strong sustainability features, such as reduced power consumption, use of natural daylight and reuse of water.
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PORT AND INDUSTRIAL INFRASTRUCTURE SOLUTIONS CASE STUDY
KAI TAK CRUISE TERMINAL BUILDING AND ANCILLARY FACILITIES HONG KONG, CHINA
HOW DO YOU CAPTURE A RAPIDLY GROWING MARKET FOR THE BENEFIT OF YOUR CITY?
PORT & INDUSTRIAL INFRASTRUCTURE SOLUTIONS Offers reliable and cost-effective solutions for ports, power and industrial infrastructure based on international best practices, including planning, design, project and program management for harbor extensions, upgrades or fully new harbor development.
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The Hong Kong government had an ambitious vision: to create a terminal that would establish the city as a leading hub for cruise ships and generate $2.2Bn every year. It was a project with a tight timeline, and Arcadis was appointed quantity surveyor consultant for its duration. Besides assessing and awarding tenders, post-contract administration, cost control and management, we also settled
THE GREENEST CRUISE TERMINAL IN ASIA, IT IS ALSO HOME TO HONG KONG’S LARGEST ROOFTOP GARDEN. the final account. Our team also designed the terminal in the most sustainable way, and green features include a district cooling system for air-conditioning and recycling rain water for irrigating landscaped areas. As a result, the Hong Kong Green Building Council awarded the project its highest rating.
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MINING SOLUTIONS CASE STUDY
MINAS-RIO BRAZIL Anglo American aimed to implement an iron mining operation in Minas-Rio, which involved implementing a 529km pipeline and port, and obtaining an Environmental Viability Permit Preliminary License.
WE HELPED BRING DOWN THE COSTS, TIMEFRAME, LABOR ACCIDENT RISKS AND ENVIRONMENTAL FOOTPRINT OF THE ENTIRE PROJECT. Arcadis was appointed to plan and execute the carefully choreographed implementation across this complex and ambitious project. Managing approximately 250 contractor companies, we took physical and financial control, visiting the site fortnightly to identify and resolve any possible issues. As a result, the project was completed ahead of schedule and by improving the local cultural heritage, we also helped improve relationships with the local community.
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INFRASTRUCTURE
IMPROVING QUALITY OF LIFE
HOW DO YOU EXPAND MINING OPERATIONS WHILE MINIMIZING ENVIRONMENTAL IMPACT AND IMPROVING THE LOCAL CULTURAL HERITAGE?
MINING SOLUTIONS Serves global mining clients by planning, designing and managing the lifecycle of mining assets. Includes mine development and exploration solutions, transportation and end product logistics and distribution.
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WATER
IMPROVING QUALITY OF LIFE
Our Water business line focuses on the entire water cycle – from source to tap and then back to nature. Through our wealth of experience in the water sector, Arcadis’ specialist teams of engineers, scientists and consultants around the globe are uniquely positioned to provide safe and secure water technology and solutions built to withstand the demands of a rapidly changing world.
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WATER FOR INDUSTRY CASE STUDY
MULTI NATIONAL PHARMACEUTICAL COMPANY WORLDWIDE After a large acquisition across multiple continents, a global pharmaceutical client needed to identify compliance risks, reduce the discharge of active pharmaceutical ingredients, and integrate corporate water sustainability goals at newly acquired facilities.
THE INNOVATIVE SOLUTIONS SAVE THE COMPANY MILLIONS OF EUROS. Arcadis partnered with the client to develop and implement integrated and innovative approaches that optimized water use, while reducing regulatory risks and operating costs. We developed a global set of robust methodologies and technologies that met corporate expectations, yet were flexible enough to be successfully implemented by local teams across four continents and in a wide variety of production facilities. The result is a saving of more than one billion gallons of water and several million Euros in opportunity costs, all with improved efficiency and lower risk.
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IMPROVING QUALITY OF LIFE
HOW DO YOU IMPLEMENT A GLOBAL WATER SOLUTION AFTER A LARGE ACQUISITION?
WATER FOR INDUSTRY Strives to make businesses better through sustainable and effective water supply, treatment, management and conveyance solutions. This covers any water work for private, industrial clients; including the oil and gas, mining, chemical/pharmaceutical, automotive, conglomerate, power, and food and beverage sectors.
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WATER SUPPLY & TREATMENT CASE STUDY
HOW DO YOU CREATE A NEW WASTEWATER PROCESSING FACILITY WITHIN AN ALREADY CRAMPED SPACE, WITHOUT DISRUPTING OPERATIONS?
WATER SUPPLY & TREATMENT Provides safe water and protects the environment, encompassing drinking water (planning, supply and treatment), wastewater (planning, treatment, and disposal) and reclaimed water (planning treatment and reuse).
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WATER
IMPROVING QUALITY OF LIFE
NEWTOWN CREEK NEW YORK, USA The final project to complete a ten-year upgrade of New York City’s largest wastewater treatment plant was jeopardized by its own complexity. Designing and building a central waste residual processing facility is challenging; doing this within a constrained space and on an
THE PROJECT WAS COMPLETED WITHIN BUDGET AND TEN MONTHS AHEAD OF SCHEDULE, AND ATTAINED INDUSTRY-LEADING 95% TREATMENT EFFICIENCY. urgent schedule demanded pioneering expertise. Arcadis worked within an outstanding team, using groundbreaking 3D modeling to design a multi-story structure that houses a complex array of vertically oriented equipment, conveyors, corridors and chutes that process and transport waste. This, together with a unique wastewater residual screening system, enabled the city to meet secondary treatment standards on schedule, virtually eliminate plant-emitted odors and provide a healthier environment for residents. 59
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CONVEYANCE CASE STUDY
THAMES TIDEWAY TUNNEL LONDON, UK The Thames Tideway Tunnel will upgrade London’s sewerage system to cope with demand well into the 22nd century – and help prevent tens of millions of tons of sewage overflow discharging into the River Thames. Arcadis was appointed to perform due diligence and analyze the project’s risk so that Thames Water could go out to the financial markets to obtain the necessary funding, culminating in a new owner, funders and a very low cost of capital. This new way of funding projects reduces
WHEN FINISHED, THE TUNNEL WILL BE 25 KILOMETERS LONG AND RUN UP TO 65 METERS BELOW THE RIVER THAMES. the price to households and is likely to become the chosen model for funding the massive amount of new infrastructure the UK needs. We drew on talent across our network – from our risk and project cost specialists in the UK to our US-based water conveyance specialists and tunneling specialists from France. It is this collaborative expertise that allows us to deliver on infrastructure projects of this size and scope.
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WATER
IMPROVING QUALITY OF LIFE
HOW DO YOU STOP SEWAGE DISCHARGING INTO THE RIVER THAMES?
KILOMETERS LONG
WATER CONVEYANCE Allows water to move reliably and efficiently to solve our clients’ distribution, collection and drainage needs. This includes water (distribution systems for drinking water and reclaimed water, tunnels, pumping and storage), wastewater (collection systems for sanitary and combined sewers, tunnels, pumping and storage), and storm water (urban water drainage, collection/ treatment systems, tunnels, green/sustainable infrastructure, pumping and storage). IMAGE: THAMES TIDEWAY
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WATER MANAGEMENT CASE STUDY
HOW DO YOU PROTECT MANHATTAN FROM THE NEXT HURRICANE SANDY?
WATER MANAGEMENT Enhances the quality, safety and adaptability of urban and coastal, river-based and delta ecosystems. This includes systems (integrated coastal zone management, coastal restoration and protection, delta cities), flood management (flood risk management, dams, levees, storm surge barriers; climate change adaptation, risk and resiliency), riverine systems, and integrated water resource systems/ecosystems.
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WATER
IMPROVING QUALITY OF LIFE
THE EAST SIDE COASTAL RESILIENCY PROJECT NEW YORK CITY, USA
THE RESULT WILL BE STRENGTHENED COASTAL DEFENSES, BETTER PARK ACCESS; AND SAFER, MORE VIBRANT NEIGHBORHOODS. Winner of the US Department of Housing and Urban Development’s Rebuild by Design competition, the Big U is a visionary proposal developed by Arcadis and partners to protect eastern Manhattan against flooding and storm water. The East Side Coastal Resiliency Project is the first step in realizing this vision. While incorporating
a flood prevention system, it will also deliver tangible benefits to the community, including improvements and access to local parks. As we develop the feasibility and design reports, we are engaging with residents and other key stakeholders to make sure the outcome meets the wants and needs of the people who live and work there.
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OUR HERITAGE
IMPROVING QUALITY OF LIFE
At Arcadis, we are honored to have had the opportunity to work with the most innovative and leading organizations in the world – not only today, but from our inception in the 1800s. Here are just a few of the fantastic programs of work we have delivered in our history...
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SYDNEY HARBOUR BRIDGE SYDNEY, AUSTRALIA
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OUR HERITAGE
IMPROVING QUALITY OF LIFE
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TOWER BRIDGE LONDON, UK
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IMPROVING QUALITY OF LIFE
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GARDENS BY THE BAY SINGAPORE
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IMPROVING QUALITY OF LIFE
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FLORIDA EVERGLADES FLORIDA, USA
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IMPROVING QUALITY OF LIFE
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IMPROVING QUALITY OF LIFE
W HOTEL BEIJING, CHINA
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HONG KONG INTERNATIONAL AIRPORT HONG KONG, CHINA
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IMPROVING QUALITY OF LIFE
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CLAUDE "BUD" LEWIS CARLSBAD DESALINATION PLANT CALIFORNIA, USA
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OUR HERITAGE
IMPROVING QUALITY OF LIFE
Picture credit: Poseidon Water
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WEST CLOSURE COMPLEX PUMPING STATION NEW ORLEANS, USA
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IMPROVING QUALITY OF LIFE
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STATION ROTTERDAM CENTRAAL ROTTERDAM, THE NETHERLANDS
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OUR HERITAGE
IMPROVING QUALITY OF LIFE
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MILLAU VIADUCT MILLAU, FRANCE
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HEATHROW TERMINAL 5 LONDON, UK
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IMPROVING QUALITY OF LIFE
IMAGE: PHOTOLIBRARY.HEATHROW.COM
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KIELDRECHTSLUIS ANTWERP, BELGIUM
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QINGDAO NET ZERO TOWER QINGDAO, CHINA
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SHANGHAI SCIENCE AND TECHNOLOGY MUSEUM SHANGHAI, CHINA
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We wishClosing to thank our valued clients for allowing Statement us to feature their projects and programs of work in these pages. We regret that we didn’t have room to showcase all of the great work of all of our clients, but we encourage you to visit our website or get in touch with us for more information.
@ArcadisGlobal Arcadis www.arcadis.com 96