Writing your Business Plan: Current Operations In your plan you will need to present a concise overview of your day to day activities for your business. Existing business should give a an overview of how their business currently operates. If you are writing a business plan to get a loan or investment you need to explain how your business will operate after you have received the obtained the additional funding. Business's that have not started to trade will need to envisage how they will conduct business Explain your products and services but do not go into much detail. This will be done later in your plan. Things to consider 1. Customer Service - how you provide good customer service and look after your existing customers. 2. Sales & Marketing - how you attract new customers 3. Operations - explain how your back office functions will support your business. 4. Business Development - demonstrate procedures and activities your business will undertake to continually develop your product/service.
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