Leading Thinkers In Management for 2013

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www.thinkers50.in


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Thinkers50 INDIA Thinkers50 India is a joint initiative of Institute for Competitiveness, India and Thinkers50. Institute for Competitiveness, India is an international initiative centred in India, dedicated to enlarging and purposeful disseminating of the body of research and knowledge on competition and strategy. Institute for Competitiveness, India conducts and supports indigenous research, offers academic and executive courses, and provides advisory services to the Corporate and the Governments. The institute studies competition and its implications for company strategy; the competitiveness of nations, regions & cities and thus generates guidelines for businesses and those in governance; and suggests and provides solutions for socio-economic problems. Created in 2001 by Stuart Crainer and Des Dearlove, the Thinkers50 was the first-ever global ranking of management thinkers. In the intervening decade, the scope of Thinkers50 has broadened to include a range of activities that support its mission of identifying, ranking and sharing the best management thinking in the world. Today, Thinkers50 is widely recognized as the world’s definitive ranking of the top 50 business thinkers, and the T50 Distinguished Achievement Awards are widely regarded as the “Oscars of management thinking.�


Foreword At Thinkers50 India we are driven by simple but fundamental beliefs: that ideas are powerful because they can change the world; that the first step towards building a better future, be it in business, finance, economics; arts and entertainment; history and culture; or governance is by infusing each with fresh and new ideas. It is exactly this idea that has lead to the creation of Thinkers50 India that seeks to expand and celebrate the best and brightest thinkers across the Indian diaspora through online and offline platforms such as this list celebrating the top 50 Indian management thinkers and In that regard, I welcome you to the inaugural cohort of the list that seeks to raise the level of debate on matters of business, technology, innovation, sustainability, culture and governance, and thank you for joining and enhancing the conversation. The conversations would be lead through our Thinkers Magazine that has some of the most exceptional minds who have made a contribution and the Thinkers50 India website available at www.thinkers50.in. In my view, it is symbolic that we are launching the initiative in the month we celebrate the 66th year of our independence.

AMIT KAPOOR Honorary Chairman Institute for Competitiveness


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1 Vijay Govindarajan

11 V. Kasturi Rangan

2 Pankaj Ghemawat

12 Srikant M. Datar

3 Rakesh Khurana

13 Ranjay Gulati

4 Nitin Nohria

14 Rajiv Lal

5 Nirmalya Kumar

15 Ashish Nanda

6 Arvind Rangaswamy

16 Mohanbir Swahney

7 Jagdish Sheth

17 Navi Radjou

8 Das Narayandas

18 Anil K. Gupta

9 Tarun Khanna

19 Dipak Jain

10 Krishna Palepu

20 Mihir A. Desai


21 Prasad Kaipa

36 Pramath Raj Sinha

22 Raj Sisodia

37 Rishikesha T Krishnan

23 Soumitra Dutta

38 Anil K. Gupta

24 Bharat N. Anand

39 Srivatsa Krishna

25 Ashwath Damodaran

40 Arun Maira

26 M.B. Athreya

41 Phanish Puranam

27 Pritam Singh

42 Arvind Sahay

28 Ravi Venkatesan

43 Kiran Karnik

29 Nila Madhab Panda

44 Vineet Nayar

30 Jagmohan Raju

45 Dilip Soman

31 Devdutt Pattanaik

46 Gautam Kaul

32 Bala V. Balachandran

47 Nandan Nilekani

33 Gurcharan Das

48 V. Raghunathan

34 Deepa Prahalad

49 Shankar Jaganathan

35 Pradip N. Khandwalla

50 Rajesh Chandy


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1 Vijay Govindarajan Vijay Govindarajan is widely regarded as one of the world’s leading experts on strategy and innovation. He is the Earl C. Daum 1924 Professor of International Business at the Tuck School of Business at Dartmouth College. He was the first Professor in Residence and Chief Innovation Consultant at General Electric. He worked with GE’s CEO Jeff Immelt to write “How GE is Disrupting Itself”, the Harvard Business Review (HBR) article that pioneered the concept of reverse innovation – any innovation that is adopted first in the developing world. HBR picked reverse innovation as one of the Great Moments in Management in the Last Century. In the latest global ranking of management thinkers, Govindarajan came in third place, ahead of Jim Collins and Michael Porter. He is a co-leader of a global initiative to design a $300 House. His awards include, 2012 Hunt Institute for Engineering and Humanity Visionary Award for Reverse Innovation; he has been inducted into the Academy of Management Journals’ Hall of Fame; is ranked by Management International Review as one of the Top 20 North American Superstars for research in strategy and organization; and has received the Outstanding Teacher of the Year Award (Voted by MBA students).

Lifecycle Assurance focuses on providing end-to-end assurance by being focused on the overall program and the business outcomes it is targeted to deliver

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2 Pankaj Ghemawat Pankaj Ghemawat is the Anselmo Rubiralta Professor of Global Strategy at IESE Business School. Between 1983 and 2008, he was on the faculty at the Harvard Business School where, in 1991, he became the youngest person in the school’s history to be appointed a full professor. Ghemawat was also the youngest “guru” included in the guide to the greatest management thinkers of all time published in 2008 by The Economist. Ghemawat has written more than 100 research articles and case studies, is one of the world’s best-selling authors of teaching cases, and is the Chairman-Designate of the Strategy Research Foundation and fellow of the Academy of International Business and of the Strategic Management Society. Ghemawat helps companies and business schools better understand and address international opportunities and challenges. He served on the taskforce appointed by the AACSB, the leading accreditation body for business schools. His awards include the, McKinsey Award for the best article published in the Harvard Business Review and Irwin Educator of the Year award from the Business Policy and Strategy division of the Academy of Management and Herbert Simon Award of Rajk Laszlo College for Advance Studies in Budapest.

It was found that there are still gaps between the business vision and the functionality of the end solution owning to poor requirements definition

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3 Rakesh Khurana Rakesh Khurana is the Marvin Bower Professor of Leadership Development at the Harvard Business School. He is also the Master of Cabot House at Harvard College. He teaches a doctoral seminar on Management and Markets and and MBA courses in corporate governance and leadership. He is the course head for the first year MBA leadership and organizational behavior course. Professor Khurana received his B.S. from Cornell University in Ithaca, New York and his A.M. (Sociology) and Ph.D. in Organization Behavior from Harvard University. Prior to attending graduate school, he worked as a founding member of Cambridge Technology Partners in Sales and Marketing. Professor Khurana’s research uses a sociological perspective to focus on the processes by which elites and leaders are selected and developed. He has written extensively about the CEO labor market with a particular interest on: the factors that lead to vacancies in the CEO position; the factors that affect the choice of successor; the role of market intermediaries such as executive search firms in CEO search; and the consequences of CEO succession and selection decisions for subsequent firm performance and strategic choices. He has published articles on Corp. Governance in the Harvard Business and Sloan Management Review. His book on the CEO labor market, Searching for a Corporate Savior: The Irrational Quest for Charismatic CEOs (Princeton University Press). The book is an analysis of the labor market for CEOs. Khurana has also co-edited with Nitin Nohria The Handbook of Leadership Theory and Practice, a volume aimed at advancing leadership studies as an academic field of study and scholarship that was published by Harvard Business Press in 2010 and the Handbook of Leadership Teaching and Pedagogy (with Snook and Nohria).

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Domain focus is not just about understanding a business at the vertical level but also about bringing deeper understanding of products, services, policies and regulations specific to the geographical regions where our clients operate in.


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4 Nitin Nohria Nohria received his bachelor of technology degree in chemical engineering in 1984 from the Indian Institute of Technology, Bombay, which awarded him its distinguished alumnus medal in 2007. He received his Ph.D. in management in 1988 from the Massachusetts Institute of Technology’s Sloan School of Management, where he earned the outstanding doctoral thesis award in behavioral and policy sciences. He joined the HBS faculty as an assistant professor in 1988, was appointed associate professor in 1993, was promoted to tenure in 1997, and became the Richard P. Chapman Professor of Business Administration in 1999. Nitin Nohria became the tenth dean of Harvard Business School on 1 July 2010. He previously served as co-chair of the Leadership Initiative, Senior Associate Dean of Faculty Development, and Head of the Organizational Behavior unit. His intellectual interests center on human motivation, leadership, corporate transformation and accountability, and sustainable economic and human performance. He and Amanda Pepper collaborated with XPlane in creating the Paths to Power video to generate a discussion of the value and importance of leadership in addressing some of society’s most pressing problems. In June 2010, in anticipation of a conference he hosted with Rakesh Khurana and Scott Snook, Harvard Business Review launched a six-week blog on how leadership might look in the future. He is co-author or co-editor of 16 books. His most recent, Handbook of Leadership Theory and Practice, is a compendium dedicated to advancing research on leadership based on a colloquium he organized during HBS’s centennial celebrations. The most recent book he has co-authored is, Management, Preliminary Edition (New 1st Editions in Management) by Ranjay Gulati, Anthony J. Mayo (Jan 16, 2012).

The added Assurance of the Requirements are traceable across the lifecycle and provides valuable quality check measures throughout the IT adoption lifecycle

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Special Award The Thinkers50 India Global Village Award

5 Nirmalya Kumar Nirmalya Kumar is is Member-Group Executive Council Tata Sons & Professor of Marketing, London Business School. He is one of the world’s leading thinkers on strategy and marketing; having also taught at Harvard Business School, IMD (Switzerland) and Northwestern University (Kellogg School of Management). He has recently co-authored, Brand Breakout: How Emerging Market Brands Will Go Global (Palgrave-Macmillan). Additionally he has written books published by Harvard Business Press, including, Marketing as Strategy (2004), Private Label Strategy (2007), Value Merchants (2007), India’s Global Powerhouses (2009), and India Inside (2012). Nirmalya is an outlier among marketing professors, having accomplished the rare feat of publishing six articles each in both the Journal of Marketing Research (the premier journal for marketing academics) and the Harvard Business Review (the premier journal for business practice). As a consultant, coach, and conference speaker, Nirmalya has worked with more than 50 Fortune 500 companies in 60 different countries. He has served on several boards of directors, including billion dollar plus companies and companies included in India’s stock indices. A passionate supporter of South Asian arts, Professor Kumar has a particular interest in modern Indian art. He is the custodian of one of the largest known private collections of paintings by Jamini Roy (1887-1972; the influential proponent of Indian modern art) and Rabindranath Tagore (1861-1941; the Nobel Prize winning writer poet and artist). Professor Kumar supports and promotes South Asian art through various lectures and exhibitions. He is also a patron of the British Museum, Asia House and the Nehru Centre. His other achievements include the, “Global Village Award” (for the person who contributed most to the business community’s understanding of globalization and the new frontiers established by the emerging markets) and Honorary Fellowship by SOAS (School of Oriental and African Studies).

The IT Technology Assurance changes the work and do not break what was working!

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Special Award The Thinkers50 Marketing Award

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6 Arvind Rangaswamy Arvind Rangawamy is Jonas H. Anchel Professor of Marketing from 1999 at the Smeal College of Business, Penn State University, and July 1999 – present. He also serves as the Senior Associate Dean for Research and Faculty from July 2009. He was also the Visiting Faculty Professor from Oct – Dec 1999, Jun- July 2000 at Kellogg School of Management. Arvind Rangaswamy has made numerous contributions in peer reviewed Journals and Authored/ Co- Authored books in the field of Marketing Management and Research. He also serves on the editorial board of numerous journals in the field of management and marketing management. Dr. Rangaswamy did his PhD In Marketing from the prestigious Kellogg school of Business in 1985.

There is no single entity assuring quality from requirements to release – accountability is fragmented in the assurance program

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7 Jagdish Sheth Dr. Jagdish Sheth is a renowned scholar and world authority in the field of marketing. His insights on global competition, strategic thinking and customer relationship management are considered revolutionary. Dr. Sheth is the Charles H. Kellstadt Chair of Marketing in the Goizueta Business School at Emory University. Prior to this, he was a distinguished faculty member at the University of Southern California, the University of Illinois, Columbia University and the Massachussetts Institute of Technology. Professor Sheth has published more than 200 books and research papers in different areas of marketing and business strategy. Many of these are considered classic references. His timely advice promises to aid business leaders looking to develop immediate and long-term strategies for improving their competitive position. In 1989, Dr. Sheth was given the Outstanding Marketing Educator award by the Academy of Marketing Science. In 1991 and again in 1999, he was given the Outstanding Educator Award by the Sales and Marketing Executives International (SMEI). Dr. Sheth was also awarded the P.D. Converse Award for his outstanding contributions to theory in marketing in 1992 by the American Marketing Association. In 1996, Dr. Sheth was selected as the Distinguished Fellow of the Academy of Marketing Science. In 1997, Dr. Sheth was awarded the Distinguished Fellow award from the International Engineering Consortium. Dr. Sheth is also a Fellow of the American Psychological Association (APA). 2004 marked a stellar year for Dr. Sheth as he was awarded both the Richard D. Irwin Distinguished Marketing Educator Award and the Charles Coolidge Parlin Award which are the two highest awards given by the American Marketing Association.

Today any company undertaking a large IT transformation or a business-led transformation is looking to rope in the support and services of a IT lifecycle Assurance partner

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8 Das Narayandas Das Narayandas is the James J. Hill Professor of Business Administration at the Harvard Business School. He is currently the Senior Associate Dean, Chair, Harvard Business Publishing and Senior Associate Dean, Chair, Executive Education. In addition, he is cochair of the Harvard Business School Executive Education Program, Building Client Management Capabilities in Professional Service Firms. His academic credentials include a Bachelor of Technology degree in Engineering from the Indian Institute of Technology, a Post-Graduate Diploma in Management from the Indian Institute of Management, and a Ph.D. in Management from Purdue University. Das previously has been Chair of the Executive Education Advanced Management Program and the Program for Leadership Development, as well as course head of the required first-year Marketing course in the MBA program. Prior to that, he taught the Business Marketing Elective in the MBA program. Das has been selected as the Class Day faculty speaker and has received the award for teaching excellence from the graduating HBS MBA Class on several occasions. Other awards also include the Greenhill Award that recognizes members of the HBS community who have made significant contributions to the School and the Charles Williams Award for teaching excellence. Das’s background includes management experience in sales and marketing that involved field strategic planning, field salesforce management, new product development, channel management and marketing communications. Das has co-authored two books and his articles have appeared in publications that include Harvard Business Review, Journal of Marketing, Journal of Service Research, Journal of the Academy of Marketing Science, Journal of Marketing Research, and Sloan Management Review. Das has been quoted in publications such as The Economist and U.S. News and World Report amongst others.

Industry reports indicate that over 35% of the IT budget of a company is wasted owing to poor definition and management of the IT requirements

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9 Tarun Khanna He is the Jorge Paulo Lemann Professor at the Harvard Business School. He has been a member of the school’s faculty since 1993. In addition to HBS, he serves as the Director of South Asia Institute at the Harvard University. “Harvard as a major research university has not focused as much on South Asia as it has on other parts of the world – East Asia, Europe, Middle East, Latin America – in past several decades. SAI is an attempt to remedy that in a focused manner. I strongly feel that a university-wide engagement can benefit our core mission, research and education, for all participants (not those interested in south asia per se), and also benefit south Asian institutions of all sorts.” He has received many awards including, 2009 Elected Fellow of the Academy of International Business and 2007 Young Global Leader. Selected by World Economic Forum (Davos) for citation given to exceptional individuals under the age of 40. His other activities include, World Economic Forum Global Agenda Council on Emerging Multinationals, Convener; Board Member of and consultant to several global corporations; Investor in entrepreneurial ventures in emerging markets; and Advisory Board member for NGOs in India and in the United States.

The Lifecycle Assurance is the certainty of achieving the projected business outcome from a selected solution

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10 Krishna G. Palepu KRISHNA G. PALEPU joined the faculty of the Harvard Business School in 1983, and he is currently the Ross Graham Walker Professor of Business Administration. In addition to his academic position, Professor Palepu is Senior Advisor to the President for Global Strategy at Harvard University. Prior to this, Professor Palepu held other leadership positions at the School, including Senior Associate Dean, Director of Research, and Unit Chair. Professor Palepu’s current research and teaching activities focus on strategy and governance. He has published numerous academic and practitioner-oriented articles and case studies on these issues. In the area of strategy, his recent focus has been on the globalization of emerging markets, particularly India and China, and the resulting opportunities and challenges for western investors and multinationals, and for local companies with global aspirations. He is a coauthor of the book on this topic, Winning in Emerging Markets: A Road Map for Strategy and Execution. He developed and taught a second year MBA course, “Globalization of Emerging Markets,” which focuses on these issues. In addition, Professor Palepu Chairs the HBS executive education programs, “Global CEOs Program for China” and “Building Businesses in Emerging Markets.” Professor Palepu has served on a number of public company and non-profit Boards. He has also been on the Editorial Boards of leading academic journals, and has served as a consultant to a wide variety of businesses. Krishna Palepu is a researcher at the National Bureau of Economic Research (NBER). Professor Palepu has a masters degree in physics from Andhra University, a post-graduate diploma in management from the Indian Institute of Management Calcutta, a doctorate in management from the Massachusetts Institute of Technology, and an honorary doctorate from the Helsinki School of Economics and Business Administration.

Deep Domain competency, product knowledge and large transformation program experience are required to become a successful Assurance Service Provider

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11 V. Kasturi Rangan Kash Rangan is the Malcolm P. McNair Professor of Marketing at the Harvard Business School. Formerly the chairman of the Marketing Department (1998-2002), he is now the co-chairman of the school’s Social Enterprise Initiative. He has taught in a wide variety of MBA courses, including the core First-Year Marketing course (was its head across multiple sections from 1993-1996), and the second-year electives, Business Marketing and Channels-to-Market. He has also taught marketing in the Advanced Management Program for senior managers. Currently Rangan teaches the elective course, Business at the Base of the Pyramid. In addition, he teaches in a number of focused executive education programs: Business-to-Business Marketing Strategy, Strategic Perspectives on Nonprofit Management, and Corporate Social Responsibility. Professor Rangan’s business marketing and channels research has appeared in management journals such as Journal of Marketing, Harvard Business Review, California Management Review, Sloan Management Review, Journal of Retailing, Management Science, Marketing Science and Organization Science. Rangan has authored or co-authored several books, including, Going to Market and Business Marketing Strategy. Rangan’s latest book, Transforming Your Go-to-Market Strategy, presents a unique framework on how to evolve a firm’s go-to-market strategy with the changing market needs. Rangan has a Bachelor of Technology from I.I.T. (Madras), 1971; an MBA from I.I.M. (Ahmedabad), 1973; and a Ph.D. in marketing from Northwestern University (Evanston, Illinois), 1983. From 1973 to 1979, Rangan held several sales and marketing positions for a large multinational company in India. Rangan has engaged in a variety of executive education programs, consultancies, and advisory activities for numerous commercial and nonprofit enterprises. Rangan has been on the faculty of the Harvard Business School since 1983.

Presently, “Assurance activities”, while fulfilling a projected business outcome using software solution(s), are not encompassing the entire technology adoption lifecycle

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12 Srikant M. Datar Srikant M. Datar is the Arthur Lowes Dickinson Professor of Accounting at Harvard University. A graduate with distinction from the University of Bombay, he received gold medals upon graduation from the Indian Institute of Management, Ahmedabad, and the Institute of Cost and Works Accountants of India. A Chartered Accountant, he holds two masters degrees and a Ph.D. from Stanford University. Cited by his students as a dedicated and innovative teacher, Datar received the George Leland Bach Award for Excellence in the Classroom at Carnegie Mellon University and the Distinguished Teaching Award at Stanford University. He is a co-author of the leading cost accounting textbook, Cost Accounting: A Managerial Emphasis published by Prentice-Hall, and of Rethinking the MBA: Business Education at a Crossroads published by Harvard Business Press. Datar’s research interests are in the cost management and management control areas. He has published his research on activitybased management, quality, productivity, time-based competition, new product development, bottleneck management, incentives and performance evaluation in several prestigious journals, including The Accounting Review, Journal of Accounting and Economics, Journal of Accounting Research, Contemporary Accounting Research, and Management Science. He has served on the editorial board of several journals and presented his research to corporate executives and academic audiences in North America, South America, Asia, Africa and Europe. Datar serves on the Board of Directors of Novartis AG, ICF International, KPIT Cummins Info Systems Ltd., and Stryker Corporation, and has worked with many corporations on consulting and field-based projects. He is a member of the American Accounting Association and the Institute of Management Accountants.

Technology Lifecycle Assurance approach is the ability to get the solution “right” the first time

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13 Ranjay Gulati Ranjay Gulati is the Jaime and Josefina Chua Tiampo Professor at the Harvard Business School. He is an expert on leadership, strategy, and organizational issues in firms. His recent work explores leadership and strategic challenges for building high growth organizations in turbulent markets. Some of his prior work has looked at both when and how firms should leverage greater connectivity within and across their boundaries to enhance performance. Professor Gulati has received numerous scholarly awards. He was ranked as one of the top ten most cited scholars in Economics and Business over a decade by ISI-Incite. The Economist Intelligence Unit and the Financial Times have listed him as among the top handful of business school scholars whose work is most relevant to management practice. He has been a Harvard MacArthur Fellow and a Sloan Foundation Fellow. Professor Gulati holds a Ph.D. from the Harvard Business School; an MBA from the MIT Sloan School of Management; a BS in Computer Science from Washington State University; and a BA in Economics from St. Stephen’s College, New Delhi. He has contributed to his numerous publications in such journals as Harvard Business Review, Strategy + Business, Academy of Management Journal, Strategic Management Journal, and Administrative Science Quarterly  

Innovation drives everything we do at Maveric

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14 Rajiv Lal Rajiv Lal, is the Stanley Roth, Sr. Professor of Retailing at Harvard Business School where he currently serves as the Faculty chair for the General Management Program. He has also been responsible for the retailing curriculum and has served as the course head for Marketing, required study in the first year of the MBA program. Professor Lal also teaches in several Executive Education programs, and co-chairs the program on Building and Leading a Customer Centric Organization. Lal was Professor at the Graduate School of Business at Stanford University since 1982. He was the Thomas Henry Carroll Ford Foundation Visiting Professor at Harvard Business School for 1997-98. He was Visiting Professor of Marketing at INSEAD, France in 1986, 1988, 1992 and 1993. He did his undergraduate work in mechanical engineering at the Indian Institute of Technology at Kanpur, India and received his PhD in Industrial Administration from Carnegie-Mellon University. Lal has served as an Area Editor for Marketing Science and is the Co-editor of Quantitative Marketing and Economics. Lal’s current research is concerned with the Future of Department Stores in America. In addition, he is studying how to build and sustain Customer Centric retail organizations. His most recent work explored successful retail strategies for global expansion. He has written extensively on the impact of using the Internet as a channel of distribution on a retailer’s pricing, merchandising and branding strategy. Two of his articles were among the finalists for the John D. C. Little award for the best paper published in Management Science and Marketing Science in 1990. One of these articles, co-authored with Jagmohan Raju and V. Srinivasan, on the impact of brand loyalty on price promotions has been awarded the Frank Bass award for the best dissertation paper.

We also significantly enhance functionality, usability and performance of applications that our clients deploy

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15 Ashish Nanda Ashish Nanda is Robert Braucher Professor of Practice, Faculty Director of Executive Education, and Research Director at the Program on the Legal Profession at Harvard Law School. He teaches “Professional Services” in the JD program, is faculty director of Harvard Law School Executive Education, and teaches in Harvard Business School’s executive education courses. Before joining Harvard Law School, Nanda was a Harvard Business School faculty member for 13 years, where he taught “Professional Services” in the MBA program. Before coming to Harvard for his PhD, he worked for five years with the Tata group of companies as Tata Administrative Services officer. A recipient of the Henry B. Arthur Fellowship, the Center in Ethics and the Professions Fellowship, President of India Gold Medal (twice), and the IIM Director’s Gold Medal, he has published several case studies and Harvard Business Review articles and is a coauthor (with Tom DeLong) of Professional Services: Cases & Text. His research, in the form of conceptual articles, case studies, surveys, and large sample empirical analyses, focuses on professional services. It encompasses three streams - professionalism, professionals’ labor market, and management of professional service organizations. Nanda has advised law firms and inside counsel in companies as well as other professional service organizations including accounting, advertising, asset management, engineering consulting, executive search, human resource consulting, investment banking, IT consulting, management consulting, public relations, and real estate firms. His work with these organziations has spanned (a) strategic planning; (b) developing organizational strategy; (c) reviewing governance systems; (d)analyzing people practices; and (e) designing and delivering leadership programs.

Our assurance-only business model combines upstream defect prevention with robust downstream defect detection and risk management services

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16 Mohanbir Swahney Prof. Sawhney is a globally recognized scholar, teacher, consultant and speaker in strategic marketing, innovation and new media. His research and teaching interests include marketing and media in the digital world, process-centric marketing, collaborative marketing, organic growth and network-centric innovation. He has been widely recognized as a thought leader. Business Week named him as one of the 25 most influential people in e-Business. Crain’s Chicago Business named him a member of “40 under 40”, a select group of young business leaders in the Chicago area.He is a Fellow of the World Economic Forum. Prof. Sawhney is the co-author of five books. His most recent books are Collaborating with Customers to Create (2008) and The Global Brain: your Roadmap for Innovating Smarter and Faster in the Networked World (2007). He has won several awards for his teaching and research, including the 2006 Sidney Levy Award for Teaching Excellence at the Kellogg School, the 2005 runner-up for Best Paper in Journal of Interactive Marketing, the 2001 Accenture Award for the best paper published in California Management Review in 2000 and the Outstanding Professor of the Year at Kellogg in 1998. Students have nominated him as one of the top 5 professors at Kellogg in 2008 and 2009. He was awarded the Distinguished Alumni Award by the Indian Institute of Management, Calcutta in 2011 and he received the Light of India Award in 2011. Prof. Sawhney holds a Ph.D. in marketing from the Wharton School of the University of Pennsylvania; a Master’s degree in management from the Indian Institute of Management, Calcutta; and a Bachelor’s degree in Electrical Engineering from the Indian Institute of Technology, New Delhi.

Adoption of technology assurance results into a 25% improvement in the requirements stability, post-production defect seepage and in the overall program timeline shrinkage

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Special Award The Thinkers50 India Innovation Award (shared)

17 Navi Radjou Business School, University of Cambridge, and a World Economic Forum (WEF) faculty member. He is a member of WEF’s Global Agenda Council on Design Innovation and a regular columnist on Harvard Business Review online. Navi has consulted with leading international organizations on innovation and leadership strategies. Most recently, Navi served as Executive Director of the Centre for India & Global Business at Judge Business School, University of Cambridge. Previously, he was a longtime VP/analyst at Forrester Research in Boston and San Francisco and advised senior executives worldwide on breakthrough growth strategies. At Forrester, Navi published more than a hundred thought-leadership reports on business topics related to innovation and emerging markets. Navi is co-author of the bestseller Jugaad Innovation: Think Frugal, Be Flexible, Generate Breakthrough Growth. The Economist calls it “the most comprehensive book yet to appear on the subject” of frugal innovation. Navi is also co-author (with Prasad Kaipa) of From Smart To Wise: Acting and Leading with Wisdom, a book on next generation leadership. CEO coach Marshall Goldsmith calls it a “fascinating book” and management guru Peter Senge views it as “an immensely practical guide for those who are serious about their development as leaders.” An Indian-born French national, Navi earned his MS degree in information systems from Ecole Centrale Paris, and attended the Yale School of Management. Navi lives in Palo Alto, California.

Maveric provides Requirements Assurance services to customers in Banking and Financial services, Telecom and Insurance industries

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18 Anil K. Gupta Dr. Gupta earned his Ph.D. degree in management from Kurukshetra University (India) in 1986 after his masters in Biochemical Genetics in 1974 from Haryana Agricultural University, Haryana. He is currently a professor in the Centre for Management in Agriculture. One of his many publications include, “Eat, drink and be healthy: A paradigm shift for linking food and beverages industry with people’s knowledge and institutions.” His unique work analysing indigenous knowledge of farmers and pastoralists and building bridges to science based knowledge has led to the honour of being elected at a young age to India’s National Academy of Agricultural Sciences and recognition through Pew Conservation Scholar Award of USD 150,000, 199396 from University of Michigan. Biodiversity conservation through documentation, value addition and dissemination of local peoples’ innovative resource conservation practices is the thrust in future work. His desire to develop a platform to recognise, respect and reward local innovators was the stimulus behind the creation of the Honey Bee network. The name Honey Bee was chosen to reflect how innovations are collected without making the innovators poorer and how connections are created between innovators. Honey Bee network has demonstrated that by building upon a resource in which poor people are rich in, that is their knowledge, a new paradigm of development can be unleashed. To help provide support structures for grass roots innovators and link formal and informal knowledge systems, SRISTI, a global initiative and an NGO, to network local innovators was established in 1993. It provides organisational support to the Honey Bee network in over 70 countries.

8 out of 10 technology absorption programs don’t meet QCT (Quality, Cost, Time) goals “first-time-right”

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19 Dipak C. Jain Dipak C. Jain, a global marketing scholar with nearly three decades of research and teaching experience, became The INSEAD Chaired Professor of Marketing in March 2013. Based in Fontainebleau, France, he had served as Dean of INSEAD since his appointment in May 2011. When Professor Jain joined INSEAD, he brought extensive insight as an educator and senior business school administrator. He was Dean of Northwestern University’s Kellogg School of Management from 2001-2009 and had been a member of that faculty since 1986, serving as the Associate Dean for Academic Affairs from 1996-2001 and the Sandy and Morton Goldman Professor in Entrepreneurial Studies and as a professor of marketing. His prestigious academic career began as a student in Tezpur (Assam) India. He earned his bachelor’s degree in mathematics and statistics (1976) and his master’s degree in mathematical statistics (1978) from Gauhati University, where he taught for five years before obtaining a PhD in 1987 from the University of Texas (Dallas). He has published three books as well as more than 60 articles in leading academic journals. He has served as foreign affairs advisor to the Prime Minister of Thailand, as a consultant to numerous companies, such as Microsoft and America Express, and has been a Board Director for several global companies, including Northern Trust, Deere and Company, United Airlines and Reliance Industries (India). Professor Jain has received numerous honors for teaching and research. In India also he has been recognized for his exceptional contributions. In 2004, he received the Pravasi Bharatiya Divas, an annual award bestowed by the nation’s Prime Minister.

It is crucial that Assurance partner deliver models that establish early business user ownership and engagement across the critical stages

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20 Mihir A. Desai Mihir A. Desai is the Mizuho Financial Group Professor of Finance and Senior Associate Dean for Planning and University Affairs at Harvard Business School and Professor of Law at Harvard Law School. He received his Ph.D. in political economy from Harvard University; his MBA as a Baker Scholar from Harvard Business School; and a bachelor’s degree in history and economics from Brown University. In 1994, he was a Fulbright Scholar to India. Professor Desai’s areas of expertise include tax policy, international finance, and corporate finance. His academic publications have appeared in leading economics, finance, and law journals. His work has emphasized the appropriate design of tax policy in a globalized setting, the links between corporate governance and taxation, and the internal capital markets of multinational firms. His research has been cited in The Economist, BusinessWeek, The New York Times, and several other publications. His C.V. is available here. He is a Research Associate in the National Bureau of Economic Research’s Public Economics and Corporate Finance Programs, and served as the co-director of the NBER’s India program. His general interest publications include opinion pieces on varied topics, including tax policy and the effects of globalization on domestic welfare, in The Washington Post, The Wall Street Journal, Tax Notes and The New York Times. He has testified several times to Congressional bodies, including most recently to a joint session of the Senate Finance Committee and the House Ways and Means Committee. His professional experiences include working at CS First Boston (1989-1991), McKinsey & Co. (1992), and advising a number of firms and governmental organizations. He is also on the Advisory Board of the International Tax Policy Forum.

Reports indicate that while engaging an Assurance partner early in the IT adoption lifecycle could result in a 7-15% increase in the initial project cost but leads to nearly 35% less wastage in the IT budget

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21 Prasad Kaipa He is an Executive Coach, Mentor, Author and founder and executive director (2007–2009) of the Centre for Leadership, Innovation and Change at the Indian School of Business. He also has been a part-time visiting faculty at Saybrook Graduate School. Since 1990, Dr. Kaipa has advised CEOs and coached Executive Teams in the areas of Innovation, Business Transformation, Decision Making, Strategic Thinking and Personal Mastery. He is an author of the book ‘Discontinuous Learning: Igniting Genius Within by Aligning Self, Work, and Family’. He also has been served as the Center for Creative Leadership’s new H. Smith Richardson Visiting Fellow for 2010-2011. Prasad’s unique competence is in helping his clients find their next significant step and take it. He found that unless he helps clients to examine their signature strengths that have turned into “core incompetence” and kept them stuck, it is difficult to ignite and channel their creativity to come up with innovative decisions, products, and services. He assists clients in becoming effective in managing people as well as oneself (personal mastery), getting re energized and building new capacities, and exploring more risk taking, innovative, and strategic decisions.

We are an assurance-only, domain-specific, productcentric and innovation-driven organization

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22 Raj Sisodia Dr. Raj Sisodia is one of the thought leaders of the Conscious Capitalism movement globally. His book Firms of Endearment: How World Class Companies Profit from Passion and Purpose is considered a foundational work in explaining the precepts and performance implications of pursuing a conscious approach to business. It was named one of the best business books of 2007 by several organizations, including Amazon.com. Raj has an MBA in Marketing from the Bajaj Institute of Management Studies in Mumba, India, and a Ph. D. in Marketing & Business Policy from Columbia University. In 2003, he was cited as one of “50 Leading Marketing Thinkers” and named to the “Guru Gallery” by the Chartered Institute of Marketing. Bentley University honored him with the Award for Excellence in Scholarship in 2007 and the Innovation in Teaching Award in 2008. He was recently chosen as one of ten “Outstanding Trailblazers of 2010” by Good Business International, and one of 2010’s “Top 100 Thought Leaders in Trustworthy Business Behavior” by Trust Across America. Dr. Sisodia has published seven books and over 100 academic articles. His book The Rule of Three: How Competition Shapes Markets was a finalist for the 2004 Best Marketing Book Award from the American Marketing Association. His work has been featured in the Wall Street Journal, The New York Times, Fortune, Financial Times, The Washington Post, The Boston Globe, CNBC and numerous other media outlets worldwide. Dr. Sisodia was Chairman and Co-Founder of adAlive, Inc., a VC-financed company in Waltham, MA. He currently serves as a member of the Board of Directors at Mastek, a publicly traded IT services company based in Mumbai, India.

The first and the most important step during a technology adoption initiative is the assurance that the business and technical requirements have been accurately and completely captured

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23 Soumitra Dutta Soumitra Dutta, a professor of business and technology and founder and faculty director of a new media and technology innovation lab at INSEAD in Fontainebleau, France, became the eleventh dean of the Samuel Curtis Johnson Graduate School of Management at Cornell University effective July 2012. He is the co-editor and author respectively of two influential reports in technology and innovation, the Global Information Technology Report (co-published with the World Economic Forum) and the Global Innovation Index (to be co-published with the World Intellectual Property Organization). Both reports have been widely used by governments around the world in assessing and planning their technology and innovation policies. Dutta is also a member of the Davos Circle, an association of long-time participants in the Annual Davos meeting of the World Economic Forum and has engaged in a number of multi-stakeholder initiatives to shape global, regional and industry agendas. In addition to teaching and research, he has published twenty books and monographs. He has held several deputy dean-level management responsibilities at INSEAD, including handling global executive education with total annual revenues of $110 million. He is on the advisory boards of several international business schools. He has co-founded two firms and is on the board of several startups. Dutta received a B.Tech. in electrical engineering and computer science from the Indian Institute of Technology and an M.S. in business administration, an M.S. in computer science and a Ph.D. in computer science from the University of California at Berkeley.

We build quality into processes and programs, making their outcomes more predictable

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24 Bharat N. Anand Bharat Anand is a Professor in the Strategy Unit at Harvard Business School, where he currently teaches and heads the first year Strategy course, and co-chairs the school’s executive education program on media strategies. He received an AB in Economics, magna cum laude , from Harvard University, and his PhD in Economics from Princeton University. At Princeton, he was nominated to the Princeton Society of Fellows. Professor Anand’s research is in applied and empirical industrial organization, and corporate strategy. His current research examines competition in information goods markets, with a primary focus on media and entertainment. His research focuses on two central strategic challenges that firms face in these markets. The first is the challenge of “getting noticed” amongst the increasing clutter of alternatives that are widely available to consumers. The second is the challenge that firms face in “getting paid” for what they produce, since property rights over inputs and outputs are often difficult to establish in these markets. To understand how firms respond to the challenge of getting noticed, Professor Anand’s recent papers employ novel datasets and empirical methods to shed light on the roles of branding and advertising as vehicles of matching and information rather than instruments of persuasion and shaping tastes. His case-based research explores the consequences of these findings for business and corporate strategy, including vertical integration and media conglomeration. In ongoing work, he has examined competition between specialist financiers versus corporations in markets for talent, the industrial organization of the media and implications for bias in the media, and why media conglomerates exist.

We assure program quality by bringing best-in-class process improvement and project management frameworks and methods

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25 Ashwath Damodaran Aswath Damodaran is Professor of Finance at the Stern School of Business at New York University and teaches the corporate finance and valuation courses in the MBA program as well as occassional short-term classes around the world on both topics. He received his MBA and Ph.D degrees from the University of California at Los Angeles. His research interests lie in valuation, portfolio management and applied corporate finance. His papers have been published in the Journal of Financial and Quantitative Analysis, the Journal of Finance, the Journal of Financial Economics and the Review of Financial Studies. He has written four books on equity valuation (Damodaran on Valuation, Investment Valuation, The Dark Side of Valuation, The Little Book of Valuation) and two on corporate finance (Corporate Finance: Theory and Practice, Applied Corporate Finance: A User’s Manual). He also co-edited a book on investment management with Peter Bernstein (Investment Management) and has two books on portfolio management - one on investment philosophies (Investment Philosophies) and one titled Investment Fables. While at the University of California, Berkeley, from 1984 to 1986, he received the Earl Cheit Outstanding Teaching Award in 1985. He has been at NYU since 1986, received the Stern School of Business Excellence in Teaching Award (awarded by the graduating class) in 1988, 1991, 1992, 1999, 2001, 2007 and 2008, and was the youngest winner of the University-wide Distinguished Teaching Award (in 1990). He was profiled in Business Week as one of the top twelve business school professors in the United States in 1994. Business Week also did a poll of MBAs in 2011 that named him the most popular business school professor in the country .  

We assure defect prevention by significantly enhancing requirements quality through better management and validation

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Special Award The Thinkers50 India Life Time Contrubution Award

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26 M. B. Athreya Dr. M B Athreya holds a Doctorate in Business Administration from the Harvard University. He was a Ford Fellow at Harvard; and a Hoover Fellow at the Stanford Business School. Before going to the US, Dr. Athreya had worked with a British MNC, in India, as a qualified Cost Accountant. He was a Gold Medallist in the Costing Examinations – Intermediate and Final. His first degree is in Mathematical Statistics. With this blend of Strategy and HR from his Harvard training, and Finance & QM from his earlier experiences, Dr. Athreya has been a sought after consultant to MNCs, especially those focussing on the fast growing emerging markets of Asia Pacific. He has been advising clients on Vision, Mission, Strategy, Values, HRD and OD. Prior to embarking on Consulting, Dr. Athreya taught at the Business Schools of Kolkata, India; London, England; and Strathclyde, Scotland, UK. Dr. Athreya has also been an advisor to Governments; Business Chambers; Professional Associations; and NGOs. He has been on Corporate Boards. He is a renowned speaker in the national and international forums.

Verticals like BFSI and Telecom, which are mature in terms of IT adoption, are early adopters of IT Lifecycle Assurance Services

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27 Pritam Singh An Inspiring role model, Dr. Pritam Singh has spent his entire life tirelessly doing what he does best: awakening students, academia, corporate heads and policy makers to raise their excellence to the next level. As the chairman and member of several policymaking committees and bodies of Government of India, he has stamped his perspective on policy issues that surround both management education and corporate management in India. He sits on the Board of more than 50 reputed private and public sector organizations helping them initiate the change process and charter a winning corporate strategy. As a consultant, Dr Pritam Singh has done work with more than 200 CEOs in India and abroad and conducted more than 100 retreats for the top management of both private and public sector organizations as well as Multi-national Corporations. In a fitting tribute to this change maestro, it was Dr. Pritam Singh who was entrusted with the distinction of organizing and directing the first retreat of the Central Ministers as part of Late Shri Rajiv Gandhi’s initiative to develop Ministers as Transformational Leaders and Change masters. As an academic administrator, Dr. Pritam Singh has an unparalleled record. With his entrepreneurial vision and path breaking innovative methods, Dr. Pritam Singh turnaround the fortunes of both MDI (where he was director 1994-1998 & 2003-2006) and IIM Lucknow(1998-2003) and quite fittingly earned the repute of Midas touch Director.His distinguished services were acknowledged by the country when the President of India conferred on him the prestigious ‘Padma-Shri’ in year 2003. It was for the first time that any Professor and a serving Director in India received this coveted award in the field of management education

The assurance of reliability comes from implementation of strong quality processes across the software development lifecycle

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Special Award The Thinkers50 India Book Award

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28 Ravi Venkatesan He is the former Chairman of Microsoft India and Cummins India. Prior to joining Microsoft, as the Chairman of Cummins India Venkatesan led its transformation into the country’s leading provider of power solutions and engines. He is currently a director on the boards of AB Volvo and Infosys and a member of the advisory board of Bunge Limited. He also serves on Harvard Business School’s Global Alumni Board. He is a founder and Chairman of Social Venture Partners India, a network of engaged leaders attempting to address complex social issues through venture philanthropy. Ravi is the author of a newly released and critically acclaimed book “Conquering the Chaos: Win in India, Win Everywhere”. Between 2004 and 2011, Ravi helped build India into Microsoft’s second-largest presence in the world as well as one of its fastest growing markets. Microsoft India was consistently rated one of the country’s most respected companies, amongst the most admired brands, and one of India’s best employers. Ravi was instrumental in creating Microsoft India’s Project Shiksha, a computer literacy program which has so far trained over 35 million school children in India. In 2011, Ravi was voted India’s Most Influential Multinational Company CEO in the annual survey conducted by The Economic Times, India’s leading business newspaper. Ravi has a BS in engineering from IIT Bombay, an MS from Purdue University, and a MBA from Harvard Business School where he was a Baker Scholar. He is a recipient of the Indian Institute of Technology Bombay’s Distinguished Alumnus Award and Purdue University’s Distinguished Engineering Alumnus Award. Ravi is married to Sonali Kulkarni; they live in Bangalore.

We bring a fresh perspective to common challenges our clients face in application and process quality

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29 Nila Madhab Panda Delhi-based Nila Madhab Panda, who hails from a remote village in Subarnapur or Sonepur district of Odisha, has emerged as one of India’s emerging and innovative young filmmaker with the international success with his debut feature film “I Am Kalam”, produced by NGO Smile Foundation and presented by Smile Foundation and Century Ply in association with Surya World. The film has won one dozen(12) awards at international and national levels till now, including the Best Child Artist Award at the recently-announced 58th National Film Awards, and it’s the first time an Oriya film maker, Panda has achieved such big acclodes across the globe and now a big theatrical release in India. Madhab also received Prestigious “Aravindan Puraskaram” for Best debut Director. A veteran of over 70 documentaries, short films, television drama (including 2 long TV serials) and corporate & advertising films, Panda is right now in the midst of preparing several feature film and documentary projects out of his studio “Eleeanora Images”. Earlier, Panda was among the final three of “India’s Creative Future” award in 2007 and received the “Longest Journey Award” from the British Council. He was a United Nations Media Fellow in 2003 and got the UK Film Fellowship in 2005. In 2010 he was also honoured with the “Excellence in Media” for his work in creating awareness against female foeticide. He also received the “Heroism in Cinematography” award of the Hunger Project in 2003.Panda has made films for India’s National Broadcaster Doordarshan (DD), BBC, Discovery Channel, National Geographic Channel and private producers across the globe.

We also add value to CXOs as a committed assurance partner in strategic programs

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30 Jagmohan Raju Professor Jagmohan S. Raju is the Joseph J. Aresty Professor and Director of the Wharton-Indian School of Business Program. Professor Raju is internationally known for his research on pricing strategies, coupon programs, managing private labels and sales force compensation. He consults extensively with companies around the world including Wyeth Pharmaceuticals, Medtronic, Warner Home Video, and Johnson and Johnson on designing pricing strategies and developing launch plans for new products. In a recent research project, Professor Raju and his co-authors examine the benefits and consequences of category management for retailers pointing out what categories are most suitable for this practice. A prolific scholar, Professor Raju’s research has been published in top-tier academic journals including Management Science, the Journal of Retailing, and Marketing Science. He also serves as the Marketing Editor of Management Science and is the President of the INFORMS Society for Marketing Science, a professional organization whose members include marketing academics and business executives who apply quantitative methods to solve marketing problems. He has received numerous teaching and research awards. Professor Raju’s teaching interests include Introduction to Marketing courses at the graduate and undergraduate level, the pricing elective at Wharton as well as teaching and directing Competitive Marketing Strategy, Essentials of Marketing and Pricing Strategies for Wharton’s Executive MBA program. Professor Raju received his PhD, MA and MS degrees from Stanford University, his MBA from the Indian Institute of Management, and his BTech from the Indian Institute of Technology, Delhi.

IT Lifecycle Assurance guarantees application readiness as well as implementation and ensures that Transformation programs meets their objectives with strong control on timelines and costs

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31 Devdutt Pattanaik Dr. Devdutt Pattanaik writes and lectures extensively on the relevance of mythology in matters related to leadership, entrepreneurship, branding, management and governance. He serves as Chief Belief Officer of the Future Group. And is also story consultant to Star TV. Trained in medicine, he spent 15 years in healthcare and pharmaceutical industries including Apollo Health Street and Sanofi Aventis, before joining Ernst & Young as Business Advisor. All this while, he spent his spare time studying and writing on sacred stories, symbols and rituals and their impact on culture. That is when he met Kishore Biyani of Future Group (Big Bazaar, Pantaloon, Central) who convinced him to turn his hobby into his vocation. Currently he is leadership coach and inspirational speaker to many organizations besides Future Group. His thoughts on management and culture that appear in Economic Times are a hit with general and specialist readers. His show Business Sutra with CNBC-18 and Shastrarth with CNBC-awaaz are popular with viewers for their innovative approach and simplicity. He has written over 25 books for everyone from adults to children, for youth to business executives.

There is a need for an IT Lifecycle Assurance partner, who has the capacity to deeply engage with Business and IT stakeholders and can assurance quality from requirements to release

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32 Bala V. Balachandran Bala V. Balachandran began his teaching career in 1960 while a graduate student at Annamalai University, India. In 1967 he moved to the University of Dayton and in 1971, to Carnegie-Mellon University, Pittsburgh, where he taught management courses while working on his doctorate. In 1973 he joined the Kellogg School of Management faculty. He was Chairman of the Department of Accounting Information and Management from 1979 – 1983. In 1984 he was appointed Professor of Accounting Information and Management and was Director of the Accounting Research Center from 1985-2006. Professor Balachandran’s teaching interests include managerial accounting, auditing, management information systems, and mathematical programming. He is one of three Kellogg faculty members who started the Information Resource Management Program (IRM) at Northwestern in 1974. He has authored more than 55 research articles and is currently writing a managerial accounting textbook with emphasis on cost management in an automated manufacturing environment. He is department editor in accounting for Management Science, associate editor for The Accounting Review and on the editorial boards of Contemporary Accounting Research, and the Journal of Accounting, Auditing and Finance. Professor Balachandran’s research deals with performance evaluation, cost management, audit planning, allocation models, and forecasting. His recent work includes auditors’ legal liability and game theoretic cost allocation models with transfer pricing. His work has earned numerous scholastic honors, awards, and fellowships, and he serves as a consultant to senior management in industry, as well as to the U.S. Air Force, in the areas of accounting, forecasting, and strategic decision support systems.

We assure application quality through structured & comprehensive testing using our industry standard frameworks and methods

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33 Gurcharan Das Gurcharan Das is a world-renowned author, commentator, public intellectual and the former CEO of Procter & Gamble India. In 1995, after a 30-year career in six countries, he took an early retirement to become a full time writer, and speaker who, in addition to authoring a regular column for The Times of India is a popular contributor to The Financial Times, Wall Street Journal, Foreign Affairs, and Newsweek. Business Week described Das’ international bestseller, India Unbound: The Social and Economic Revolution from Independence to the Global Information Age, as “one of the most readable and insightful books to appear on India’s tortuous economic path in its 54 years since shaking off British rule.” Das’ current bestseller, The Difficulty of Being Good, (which Professor David Schulman of Hebrew University describes as “a kind of miracle,”) is a riveting examination of moral failure, bad governance and corruption in our modern world. Das is a member of the international advisory board of Wal-Mart, Mars Inc. and of other Fortune 100 companies, and is a sought-after speaker and consultant to some of the world’s largest corporations. A frequent commentator for CNN, BBC, and PBS including a guest of Charlie Rose and Tim Sebastian. He has recently published a new book, India Grows at Night: A liberal case for a strong state. He is also general editor for a 15 volume series, The Story of Indian Business of which three volumes have already appeared.

Clients believe that an IT adoption can be only successful if it is carried out by a single Assurance partner who stays with them from the beginning to the end of IT adoption

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34 Deepa Prahalad Deepa Prahalad is an author, business strategist and consultant specializing in opportunities at the intersection of consumer experience, technology and strategy. Passionate about emerging markets and innovation, she began her career researching how to improve efficiency in UN procurement and later moved to Singapore to become a commodities trader with Cargill. Deepa has worked as a management consultant with firms from start-ups to large multinationals. 

In 2008, she collaborated with RKS to research and co-author the book, Predictable Magic: Unleash The Power of Design Strategy To Transform Your Business (Wharton School Publishing) and served as the firm’s global insights leader. Deepa speaks at business schools such as USC and Harvard on design strategy using the EMPOWER framework she developed and conducts workshops for executives. A frequent blogger on the Huffington Post and Harvard Business Review, she has also written about the business case for design in Bloomberg Businessweek and other magazines. She currently serves on the Advisory Boards of Lappeeranta University of Technology (Finland) and the Challenge:Future global youth think tank and student competition. Deepa has a BA in Economics and Political Science from the University of Michigan and an MBA from the Tuck School of Business at Dartmouth. She is on twitter at @deepaprahalad.

We bring specific test case repositories, productivity tools and tested strategies to transform programs

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35 Pradip N. Khandwalla Pradip N. Khandwalla was educated at Bombay University (B.Com.), Wharton School, University of Pennsylvania (M.B.A.), and CarnegieMellon University (Ph.D.). He is also a member of the Institute of Chartered Accountants of India. His area of specialization is organizational theory, with research, teaching, training and consulting interests in the areas of organizational design and management of excellence, innovative turnaround management, management restructuring, effective management of public enterprises and strategic organizations, and individual and management creativity and innovation. He has been a consultant/trainer to a large number of organizations, including the Aditya Birla Group, Alembic, BHEL, Bharat Petroleum, CMC, Cadila Pharma, DFID, Grow Talent, Gujarat State Finance Corporation, Hindustan Lever, L&T, Maharashtra State Apex Cooperative Bank, Microsoft, National Thermal Power Corporation, Pfizer, Reliance, Satyam Computers, Shell India, Tata Telecom, TELCO, Torrent, Wockhardt, World Bank, etc. He has coordinated two international conferences. Professor Khandwalla taught at McGill University, Canada, for several years before returning to India in 1975. Thereafter he was a professor at the Indian Institute of Management, Ahmedabad until his retirement in 2002. He held the L&T Chair in Organizational Behaviour at IIMA from 1985 to 1991. He was the Director of IIMA from 1991 to 1996. Professor Khandwalla has authored over a dozen professional books and 110 papers and articles in Indian and foreign journals. His book, The Design of Organizations, was an international textbook used in nearly 100 management schools round the world. Professor Khandwalla has won many awards, including Ford Foundation Doctoral Fellowship (U.S.), Seagram Research Award (Canada), four best book of the year awards, and Lifetime Achievement Award in the field of HRD given by World HRD Congress, an international body active in over 30 countries. Several Indian and international Whos Who carry his biographical entry.

Before the revolution of IT Lifecycle Assurance, India has been a scale-led IT Services destination

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36 Pramath Raj Sinha Pramath Raj Sinha was the Dean of ISB from June 2001 to June 2002. He took a year off from McKinsey and Company to be the founding dean of the ISB.
His rich experience over the years – across academia, consulting, education and business – has given him a rare insight on running organisations and different operating environments. He spent 12 years with McKinsey as a partner. During his McKinsey tenure, he assisted both public and private sector clients in a diverse set of industries on issues relating to business strategy and performance improvement in North America and Asia. After starting his career in the North American Practice, he moved to India in 1997 and helped build and grow the Indian Practice. He led McKinsey India’s telecom, IT, and media practices as well as its organisation practice, where he focused on issues of transformation and leadership. Sinha has assisted several blue-chip Indian companies in transforming their existing organisations to world-class levels. He has worked closely with several MNCs in overcoming their organisational and leadership challenges whilst setting up world-class operations in India. Before founding 9.9 Media, he was the MD & CEO of ABP Private Limited, one of India’s most prominent and diversified media conglomerates. He received M S E and PhD degrees in mechanical engineering and applied mechanics from the University of Pennsylvania and a BTech in metallurgical engineering from the Indian Institute of Technology, Kanpur.

A consistent focus on Assurance across IT Adoption Lifecycle from requirements to release, with increased focus on defect prevention rather than detection

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Special Award The Thinkers50 India Innovation Award (shared)

37 Rishikesha T. Krishnan Rishikesha T. Krishnan has been studying the links between strategy and innovation for almost 20 years. Prof. Krishnan is currently a Visiting Fellow at the Indian School of Business (ISB), Hyderabad, and Professor of Corporate Strategy & Policy at the Indian Institute of Management, Bangalore (IIMB), India. Prof. Krishnan completed a 3-year term as Jamuna Raghavan Chair Professor of Entrepreneurship at IIMB in August 2010. He was the Fall semester 2008 Visiting Scholar at the Center for the Advanced Study of India, University of Pennsylvania. In November 2010, Prof. Krishnan received the Dewang Mehta Award for Best Teacher in Strategic Management. Prof. Krishnan has served on a number of committees set up by the Government of India, Nasscom and CII related to innovation in India. He is on the boards of four companies and is a trustee of the Foundation for Excellence India Trust (www.ffe.org), an organization committed to helping economically underprivileged and academically talented students complete their higher education through one of India’s largest scholarship programmes. Professor Krishnan writes extensively, and has more than 140 publications spanning outlets that include refereed journals, the popular press, case studies, book chapters, and a book. Professor Krishnan’s book From Jugaad to Systematic Innovation: The Challenge for India, published in February 2010 identified the challenges faced by India in enhancing industrial innovation and proposed an agenda to enhance innovation output (see http:// jugaadtoinnovation.blogspot.com for details). Prof. Krishnan holds an M.Sc. in Physics from the Indian Institute of Technology at Kanpur; and an M.S. in Engineering-Economic Systems (now Management Science & Engineering) from Stanford University. He obtained his doctorate from the Indian Institute of Management, Ahmedabad, where he won the outstanding thesis proposal award instituted by the Industrial Finance Corporation of India.

We have been helping leading insurance companies achieve aggressive timelines and quality levels in their technology rollouts

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38 Anil K. Gupta Dr. Anil K. Gupta is widely recognized as one of the world’s leading experts on strategy, globalization and emerging markets. Economist magazine named him as one of the world’s “rising superstars” in a 2010 cover story on “Innovation in Emerging Economies.” He is one of only three professors in the world to have been elected by his academic peers as a Lifetime Fellow of all three of the most prestigious bodies in the field – Academy of Management, Strategic Management Society, and Academy of International Business, with a combined membership of over 25,000 scholars worldwide. Anil’s other honors include the 2010 “Best Professor in Strategic Management” award from CMO Asia, recognition by BusinessWeek as an Outstanding Faculty in its Guide to the Best B-Schools, induction into the Academy of Management Journals’ Hall of Fame, and listing by Management International Review as a “North American Superstar” for research in strategy and organization. He is also a regular participant at the World Economic Forum summits including the annual meeting in Davos and the regional meetings in China, India, and the Middle East. He is also a member of the Forum’s Global Agenda Council on Emerging Multinationals. Anil’s newest book - Global Strategies for Emerging Asia – was published by Wiley in July 2012.

At least 33% rework effort caused by poor requirements definition in over 6 out of 10 programs of technology lifecycle assurance

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Special Award The Thinkers 50 India Future Thinker Award

39 Srivatsa Krishna Srivatsa Krishna, topped India (1 out of about 500,000 candidates) in the National Civil Services Examination in 1994, was awarded President of India’s Gold Medal and joined the Indian Administrative Service (IAS), India’s top management government cadre. He was part of the leadership team which pioneered E-governance in India and created one of Asia’s largest IT and investment clusters , Cyberabad, which has been globally acclaimed by Goldman Sachs, Businessweek, The Economist, and TIME as a marvel of Modern India. He went on to become the first serving IAS officer to complete the MBA Program at Harvard Business School and is an alumnus of Oxford University as well. World Economic Forum at Davos honored him as one of its Top 100 Global Leaders for Tomorrow in Davos. He has worked for The World Bank Group, UN and IFC and is an invited member on the Global Infrastructure Advisory Board of McKinsey and Company, Narayana Hrudayalaya (the world’s biggest cardiac hospital), and the Porter Prize Steering Committee in his individual capacity. Srivatsa writes regularly for Times of India, Wall Street Journal, Business Today, Financial Times, etc and is a prominent commentator on prime time national television on BBC, CNN, Times Now and BBC. He has spoken on the Global TED stage, The Economist India Annual Summit, Harvard Business School Centennial Summit, and World Economic Forum, Davos. He is currently completing his PhD at IIT, Madras. Srivatsa has sung playback for “Shanghai”, a Bollywood production, about an IAS officer’s life, whose main protagonist is inspired by his own life and has auditioned for India’s Oscar Award winning composer A.R.Rahman for a forthcoming production.

The Lifecycle Assurance ensures that the solution is robust in all its component, preventing a weak link in the chain and eliminating unscheduled work stoppages that arise out of the unreliable system

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40 Arun Maira Arun Maira is a Member of the Planning Commission chaired by the Prime Minister of India. In this ministerial level position, he is responsible for facilitating the shaping of policies and programs relating to industrialisation and urbanisation in the country, and tourism. He has a combination of hands-on leadership experience, consulting experience to leadership teams internationally, and thought-leadership as an author and speaker on the subjects of leadership and organisation transformation. He is a frequent speaker at international forums on the future of India. He writes regularly in the Economic Times in India and other management and business journals. Arun Maira was a member of the Tata Administrative Services and worked in several senior positions in the TATA Group in India and abroad for 25 years until 1989. He was on the Board of Tata Motors (then called TELCO) from 1981 to 1989. He worked with Arthur D.Little Inc (ADL), the international management consultancy, in the USA from 1989 to 1999, and consulted with companies across the world on issues of growth strategies and transformational change. During this time he was Managing Director of Innovation Associates, an Arthur D. Little subsidiary, Leader of ADL’s North American Manufacturing Practice and Leader of ADL’s World-wide Organization and Strategy Practice. He returned to India in 2000 and was Chairman of The Boston Consulting Group in India until April 2008.

Time and investments on Quality are back-loaded in the program technology lifecycle…often not thought through

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41 Phanish Puranam Phanish Puranam is the Roland Berger Chair Professor of Strategy & Organization Design at INSEAD.
 Previously, he was School Chair Professor of Strategy & Entrepreneurship at London Business School, where he headed the School’s PhD programme and co-directed the Aditya Birla India Centre.

Professor Puranam studies the design and management of collaboration structures within corporations (i.e. between divisions or departments) as well as between corporations (i.e. alliances and acquisitions). He has published his research in internationally reputed academic journals, and has served in senior editorial roles in such journals. His research has won international awards and competitive grants awarded across the social and natural sciences.

He is currently working on a book, The Design of Collaboration Structures to be published by Oxford University Press. His book on the prospects for India to emerge as a global hub for innovation, India Inside (co-authored with Nirmalya Kumar) was published by Harvard Business Review Press in 2012. Phanish obtained his PhD at the Wharton School of the University of Pennsylvania, and was on the faculty of London Business School between 2001 and 2012, joining INSEAD in September 2012. In 2011 he was listed among the “World’s 40 best business school professors under the age of 40” by Poets &Quants. In 2013, he was included in the “50 Most Influential Business Professors” by MBA rankings.net.

Phanish has held affiliate scholarly appointments with other institutions such as the Advanced Institute of Management (UK), the Mack Centre for Emerging Technologies (Wharton) and the Indian School of Business.

Lifecycle approach can be easily tailored to suit any lifecycle utilized in implementing the IT solutions

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42 Arvind Sahay Arvind Sahay is a Professor of Marketing and International Business, Indian Institute of Management Ahmedabad.He has worked in the manufacturing sector as management trainee and purchase officer and in the financial services sector as a manager in operations and corporate banking and has done work in IT consulting. Is also currently a regular columnist for the Outlook Business magazine. His area of research is pricing and valuation, managing innovation, marketing of high tech products, marketing strategy, market entry strategies, brand management, matching the organization to the market, marketing effectiveness metrics, e-marketing, WTO and international trade.

Maveric’s assurance-only business model brings diverse competencies under one umbrella and provides Lifecycle Assurance

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43 Kiran Karnik Kiran Karnik is the former President of the National Association of Software and Services Companies (NASSCOM), India’s premier trade body and Chamber of Commerce for the information technology software and services industry. He has also served as Managing Director of the Discovery Network in India, Founder-Director of the Consortium for Educational Communication and the Indian Space Research Organisation. Kiran took over as the Chairperson of Oxfam India Board on August 27, 2010. He is on numerous government committees and is currently member of the Scientific Advisory Council to the Prime Minister and Central Employment Guarantee Council, besides chairing the International Steering Committee of the Commonwealth Connects Programme. Awarded Padma Shri in 2007 and Data Quest IT Person of the Year award in 2005, he was recognised as one of the ‘Stars of Asia’ by Business Week in 2004 and ‘Face of the Year’ by Forbes magazine in 2003. In 1998, the International Astronautical Federation awarded him with the Frank Malina medal for space education. A post-graduate from the Indian Institute of Management, Ahmedabad, Karnik holds an honours degree in physics from Mumbai University.

The global IT Lifecycle Assurance market is at a nascent stage and is estimated to be about USD 39 billion

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44 Vineet Nayar Vineet Nayar is Vice Chairman of HCL Technologies and Founder of Sampark Foundation. He also authored the highly acclaimed management book “Employees First, Customers Second: Turning Conventional Management Upside Down” (Harvard Business Press, June 2010). The book received rich praise from influencers like the late C.K. Prahalad, Tom Peters, Gary Hamel et al. Vineet is an acknowledged management visionary and a radical thinker who architected HCLT’s transformation from $0.7 billion in 2005 to a $4.6 billion Global Technology Services Company spread across 32 countries in 2013. This led Fortune to recognize HCL as “the world’s most modern management” while BusinessWeek named HCLT as “one of the world’s most influential companies”. The innovative management practices of HCL are taught as a case study at both the Harvard and London Business School. Vineet was also recently chosen by Fortune Magazine for its first ever, global “Executive Dream Team” 2012 which could coalesce and dominate in any industry. This is in addition to his inclusion in the elite “Thinkers 50 List‟ which is a definitive list of the world’s top 50 business thinkers. He has served as Governor of ICT, member of the Global Advisory Board of Women Leader’s and Gender Parity Program and a Community Partner of the Forum of Young Global Leaders at the World Economic Forum. He also served as a “Mentor‟ (Co-Chair) of WEF’s 2011 Annual Meeting of New Champions conference.

Technology Lifecycle Assurance is a recent concept rising on the horizon and therefore, testing organizations are yet to acquire the required expertise to assist businesses

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45 Dilip Soman Dilip Soman is a Professor of Marketing and holds the Corus Chair in Communications Strategy. His research is in the area of behavioural economics and its applications to consumer wellbeing, marketing and policy. He is also the director of the India Innovation Institute at University of Toronto and the Co-Director of the Executive Center for Excellence in Social CRM. He works with ideas42 and serves as advisor to a number of welfare organizations. Dilip Soman is Corus Professor of Strategy, Professor of Marketing and Senior Fellow, Desautels Center for Integrative Thinking at the Rotman School of Management, University of Toronto. Professor Soman’s research interests include: the psychology of judgment and decision-making and its applications to consumer and managerial behavior, the creation and measurement of customer value through service excellence and life-cycle management, managerial behavior and decision-making, strategic marketing, behavioral pricing and promotions, service delivery, innovation and creativity management, and customer management. Professor Soman serves as an associate editor of the Journal of Marketing Research, and on the editorial boards of the Journal of Consumer Research, Journal of Marketing, Journal of Consumer Psychology and Marketing Letters, and was recently named as one of the professors to watch for, by the Financial Times. He received a B.E. from the University of Bombay, an MBA at the Indian Institute of Management, and a Ph.D. from the University of Chicago. He recently co-authored the book Innovating for the Global South along with Janice Stein and Joseph Wong (eds) (2013).

Today, clients have begun to understand the scope for ‘defect prevention’ by moving Assurance up and across the entire IT adoption lifecycle

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46 Gautam Kaul Gautam Kaul is the John C. and Sally S. Morley Professor of Finance at the Stephen M. Ross School of Business at the University of Michigan from 1998. He has also served as the associate editor for a number of financial journals during his long and distinguished career. He has made several seminal contributions to the theory and practice of finance with his contributions in the form of publications and working papers. He also has several scholarly Honors and Awards to his credit like the Senior Faculty Research Award in 2003 and The University of Chicago Fellowship, 1981-85. He has made numerous professional presentations at various discussion platforms and conferences in the area of finance. He has also been invited to give his opinions at various University Conferences and Seminars.

Post 2010, there has been a paradigm shift in the expectations of the clients for adopting an IT technology

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47 Nandan Nilekani Nandan Nilekani also known as the man behind the IT boom is an Indian entrepreneur, technocrat and educationist, who is currently the Chairman of UIDA, the Unique Identification Authority of India. He is the member of the Board of Governors of the IIT, the Indian Institute of Technology. Along with that he is the head of TAGUP (Government of India’s technology committee). Nandan co-founded Infosys in 1981 that had a humble beginning but saw immense success due to the hard work, commitment and exceptional skills of Nandan Nilekani along with other founders of course that also included his mentor, Murthy. He contributed to the company on various positions including managing director, president and chief operating officer. In March 2002, Nandan assumed the responsibilities of CEO of Infosys after Murthy left the post. He became the head of UIDA in 2009 as the Cabinet Minister, a post that he still has. He is also the president of NCAER (National Council of Applied Economic Research) and the member of the board of governor of ICRIER (Indian Council for Research on International Economic Relations). In 2006, he was listed amongst the world’s 100 most influential people by Times magazine. In 2006 he was given the Padma Bhushan, which is the highest most prestigious honor in India given to a civilian. He was presented an honorary Doctorate of Law by the University of Toronto. He is also the first Indian to have received the ‘Legend in Leadership Award’ by Yale University in 2009 and in 2005 the Joseph Schumpeter Prize for his services to economic sciences, economy and politics. He is author of the book ‘Imagining India: The Idea of a Renewed Nation’.

Maveric services are highly domain-led and their accumulated expertise in these domains is the reflection of their superior solutions

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48 V. Raghunathan V. Raghunathan serves as Chief Executive Officer of GMR Varalakshmi Foundation. Dr. Raghunathan serves as Adjunct Professor at the University of Bocconi, Milan, Italy since 1990 where he annually lectures on Behavioral Finance. Dr. Raghunathan also served as the President of ING Vysya Bank Ltd., Bangalore from 2001 to 2004 and as Professor in Finance and Accounting in Indian Institute of Management, Ahmedabad. He served as Managing Director of GMR Industries Ltd. from January 2007 to June 2008. Dr. Raghunathan served as Managing Director of GMR Ferro Alloys & Industries Limited from June 2007 to June 2008. He served as Additional Director of GMR Industries Ltd. since October 2006. He has been on the Board of various Corporates, Banks, Merchant Banks, Stock Exchanges, Insurance Company, Finance Companies; and Advisory Boards of SEBI, Ministry of Finance, National Stock Exchange, etc and member on the Governing Boards and Advisory Boards of many Educational Institutions of Excellence and Universities. He served as Director of GMR Ferro Alloys & Industries Limited from June 2007 to June 2008. He has authored and co-authored 5 books, several book chapters and monographs, and over 300 papers and articles. He has also guided and examined doctoral work of various IIM and IIT Graduates. Dr. Raghunathan holds Doctorate in Management in Finance from IIM, Calcutta.  

Lifecycle Assurance focuses on the achievement of the projected business outcome in its totality

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49 Shankar Jaganathan Shankar Jaganathan is passionate about economic history, sustainability practices and corporate governance. A chartered Accountant and law graduate, he has varied experience in corporate, academic and social sectors in a career spanning twenty-five years. A select list of the entities and institutions he is/ was associated with includes Wipro, Azim Premji Foundation, Indian Institute of Science, Union Bank of India, Oxfam India and Narsee Monjee Institute of Management Studies. He currently divides his time between corporate consulting for rapidly growing entities, teaching, and research in writing. He is also an independent director on the boards of Indian corporates and NGO’s, and teaches at leading management schools. Shankar is the author of Corporate Disclosures: 1553-2007: The Origin of Financial and Business Reports, published by Routledge in 2008. This book was selected by the Indian Society of Training and Development, New Delhi for commendation in 2010 and was awarded a cash prize.

Technology is a key enabler of the change and technology teams are now measured on business outcomes that they help deliver

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50 Rajesh Chandy Rajesh Chandy is the Tony and Maureen Wheeler Chair in Entrepreneurship, London Business School, since 2009. He is also the Academic Director, Institute for Innovation and Entrepreneurship, since 2009 at LBS. During his long and illustrious career he has won numerous honors and awards for his research in marketing strategy, international business and emerging markets. He has also been on the advisory board of various organizations and has written extensively on marketing and International business. He has also been invited as a speaker by various academic and government institutions across the world. He is also on the editorial review board of a number of international journals and has also served as an Ad hoc reviewer for a number of Academic journals.

Lifecycle approach is an emerging concept to assure that IT solutions deliver the projected business outcome to the organizations investing heavily in the IT solutions

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IT Lifecycle Assurance Ranga Reddy Co-founder and CEO Maveric Systems Most technology absorption programs do not meet the Quality, Cost and Time goals. It is estimated that over 35% of the IT budget is wasted owing to poor requirements definition and management . The time and investment aspects are not clearly thought through and there is a lack of sync between IT and Business objectives. The problem stems from the fact that accountability is fragmented and is distributed across the host of service providers participating in the technology adoption lifecycle. The solution to this problem is assurance across the technology adoption lifecycle from the cradle to the grave with an increased focus on defect prevention rather than detection, which seems to be a knee jerk reaction to a systemic problem. Maveric Systems is uniquely targeting this lifecycle assurance segment and has been successful in providing clients the comfort of complete IT Lifecycle Assurance. Maveric focuses on ‘assurance only’ business model, which combines upstream defect prevention with robust downstream defect detection and risk management services. Requirements Assurance starts with studying the business requirements and doing a thorough requirement validation. When this process is complete the software/technology may enter the design phase, which is followed, by the testing phase where the application assurance comes into play. Application Assurance enhances quality through structured & comprehensive testing using industry standard frameworks and methods. The assurance for the complete process is termed as Program Assurance. Program quality is enhanced by bringing best-in-class process improvement and project management frameworks and methods during the assurance process. This kind of assurance spans across the lifecycle of the technology.

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The various verticals where assurance is particularly finding traction and seeing increasing business opportunities and a vibrant future are the more mature technology adoption verticals like Banking and Insurance. In Banking, the industry is rapidly becoming more technology oriented ; with more automation and technology adoption it becomes imperative that assurance is provided to the clients across activities, which are becoming increasingly technology led/ oriented. The core activities are increasingly being supported by technology led non-core activities, which offer a huge opportunity area for assurance. Similarly the Insurance industry, which is similar to the banking industry fundamental changes are underway, which are altering the structure of the industry and with it the assurance landscape. At present with a core team of 900 plus assurance specialists and an assurance led delivery model, Maveric has positioned itself to take advantage of next set of opportunities arising out of the changing technology and IT context. The company has a unique value proposition which focuses on providing independent endto end lifecycle assurance, with domain specific assurance experts. The company’s business model brings diverse competencies under one umbrella and provides Lifecycle Assurance to clients across key industry verticals.

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